{"uin":"MAGHLGP25037V042425","name":"Loan Guard","url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425","insurer":{"slug":"magma-general-insurance","name":"Magma General Insurance Limited","url":"https://indiainsurances.com/insurer/magma-general-insurance"},"line":"health","category":"group-health","category_name":"Group health","irdai_type":"Group","kind":"product","status":"active","approved_on":"2017-11-03","withdrawn_on":null,"summary":"Loan Guard is a group credit linked health insurance policy for loan borrowers with critical illness, infectious disease, personal accident, EMI cover and hospital cash sections. Policy tenure can run up to the loan tenure subject to a maximum of 5 years, and the minimum sum insured is Rs 10,000 with no stated maximum beyond the loan amount.","analysis":{"state":"machine","analysed_at":"2026-10-19 22:05:40.258243+00","note":"First pass: one AI reading; every stated fact carries a verbatim quote found in the cited clause, but it has not been reviewed. Check the clause before relying on it."},"facts":[{"key":"plan_variants","label":"Plans and variants","section":"Overview","meaning":"The named plans inside this product (not cover types or payout options). Facts can differ between them.","status":"not-stated","value":null,"display":null,"note":"The documents describe cover sections and critical-illness options, but do not name product plans or variants.","quote":null,"sources":[],"law":[]},{"key":"policy_term","label":"Policy term","section":"Eligibility","meaning":"How long one policy runs before it ends or must be renewed.","status":"quote-verified","value":"Up to the loan tenure, maximum up to 5 years. If the remaining loan tenure is less than 1 year, a short-term policy may be issued on pro-rata premium.","display":"Up to loan tenure, maximum up to 5 years","note":"From the prospectus.","quote":"Policy Tenure: This policy can be availed for a duration of up to Loan tenure, maximum up to 5 years. If the remaining loan tenure is less than 1year, short term policy may be issued by charging pro-rata premium calculated on 1 year Policy premium.","sources":[{"clause":null,"heading":"Loan Guard","page":1,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12419#c-loan-guard"}],"law":[]},{"key":"claim_intimation","label":"Claim intimation deadline","section":"Claims","meaning":"How soon you must tell the insurer about a claim or hospitalisation.","status":"quote-verified","value":"Critical illness or infectious disease claims must be intimated within 30 days of first diagnosis, surgical procedure or medical event. Personal accident claims must be intimated as soon as possible but not later than 30 days from occurrence; EMI/HospiCash claims within 30 days of discharge or event; loss-of-job and retrenchment claims within 30 days of termination or retrenchment notification.","display":"Within 30 days for health, accident and job claims; immediate or forthwith notice for property and business interruption claims","note":"Deadlines vary by section.","quote":"the Insured Event as described above shall be intimated to the Company within thirty (30) days of the date of first diagnosis of the Illness, date of surgical procedure or date of occurrence of the medical event as the case may be ... as soon as possible but not later than 30 days from the date of its occurrence. ... within thirty (30) days of the date of discharge from Hospital, date of surgical procedure or date of occurrence of the medical event as the case may be ... within thirty (30) days from the date of termination from employment of the Insured person or his dismissal, temporary suspension or retrenchment from employment as the case may be ... the Insured must notify the Company within 30 days of the termination or retrenchment notification. ... You must immediately give notice to Us of the loss or damage. ... Forthwith give notice thereof to the Company","sources":[{"clause":null,"heading":"1.2 Claims settlement process applicable to Section I","page":29,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-1-2-claims-settlement-process-applicable-to-sect"},{"clause":"60(e)(i)","heading":null,"page":31,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-60-e-i"},{"clause":null,"heading":"3.3 Claims settlement process applicable to Section III","page":37,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-3-3-claims-settlement-process-applicable-to-sect"},{"clause":null,"heading":"5.3 Claims settlement process applicable to Section V","page":42,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-5-3-claims-settlement-process-applicable-to-sect"},{"clause":null,"heading":"8.4 Claims settlement process applicable to Section VIII","page":62,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-8-4-claims-settlement-process-applicable-to-sect"},{"clause":"Row 4(a)","heading":null,"page":54,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-row-4-a-14"},{"clause":"Row 4(a)","heading":null,"page":60,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-row-4-a-26"}],"law":[{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 20, 21","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"claim_documents","label":"Claim documents","section":"Claims","meaning":"Documents the insurer asks for when you claim.","status":"quote-verified","value":["Certificate from the attending Medical Practitioner","Certificate, if applicable, from the Bank/ Financial Institution stating the amortization schedule, the EMI Amounts, Principal Outstanding, etc.","Duly completed claim forms","Original Discharge Certificate/ Card from the hospital/ Medical Practitioner","Original investigation test reports, indoor case papers","Medical Practitioner’s Report","First Information Report and Final Police report, wherever necessary","Death certificate, wherever applicable","Disability certificate from a Medical Practitioner or hospital confirming the extent and nature of disability","Postmortem report, if the same was conducted","Certificate from the employer","Books of account, Balance sheet and any other documents as required by the Company"],"display":"Claim form, medical certificates/reports, discharge and investigation records, FIR/police/death/disability/postmortem documents where applicable, loan and employer certificates, and other required documents","note":"Documents vary by claim section; the insurer may ask for other supporting documents.","quote":"Certificate from the attending Medical Practitioner of the Insured Person confirming, inter alia, ... Certificate, if applicable, from the Bank/ Financial Institution stating the amortization schedule, the EMI Amounts, Principal Outstanding, etc.\n3. Duly completed claim forms;\n4. Original Discharge Certificate/ Card from the hospital/ Medical Practitioner;\n5. Original investigation test reports, indoor case papers.\n6. Any other documents as may be required by the Company. ... 1. Duly completed claim form;\n2. Medical Practitioner’s Report;\n3. First Information Report and Final Police report, wherever necessary;\n4. Death certificate, wherever applicable; ... 6. Disability certificate from a Medical Practitioner or hospital confirming the extent and nature of disability;\n7. Postmortem report, if the same was conducted; ... Certificate from the employer of the Insured person confirming the termination, dismissal, temporary suspension or retrenchment from employment ... Books of account, Balance sheet and any other documents as required by the Company.","sources":[{"clause":null,"heading":"1.2 Claims settlement process applicable to Section I","page":29,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-1-2-claims-settlement-process-applicable-to-sect"},{"clause":"60(c)","heading":null,"page":29,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-60-c"},{"clause":"60(e)(iv)","heading":null,"page":32,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-60-e-iv"},{"clause":null,"heading":"5.3 Claims settlement process applicable to Section V","page":42,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-5-3-claims-settlement-process-applicable-to-sect"},{"clause":"Row 4(d)","heading":null,"page":60,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-row-4-d-10"}],"law":[{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 17","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 22","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 23","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(iii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"claim_settlement_time","label":"Claim settlement time promised","section":"Claims","meaning":"How quickly the policy says a claim is decided or paid, and from when that is counted (intimation or last document).","status":"quote-verified","value":"The Company shall settle or reject a claim within 15 days from intimation along with requisite documents. If delayed beyond 15 days, interest is payable at 2% above bank rate from intimation with documents until payment.","display":"Within 15 days from intimation along with requisite documents","note":null,"quote":"The Company shall settle or reject a claim, as may be the case, within 15 days from the date of intimation (along with the requisite documents). ... In case of delay beyond stipulated 15 days, the Company shall be liable to pay interest to the Policyholder at a rate 2% above the bank rate from the date of intimation (along with the requisite documents) till the date of payment.","sources":[{"clause":"22(i)","heading":null,"page":67,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-22-i"},{"clause":"22(ii)","heading":null,"page":67,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-22-ii"}],"law":[{"title":"The Insurance Act, 1938","section":"Section 64UM(4) to (6)","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 10","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 15","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 16","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 22","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(i), V.3(ii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(iii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.4","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 23","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"The Motor Vehicles Act, 1988: Chapter XI, insurance of motor vehicles against third party risks","section":"Section 149","url":"https://indiainsurances.com/law/motor-vehicles-act-1988"}]},{"key":"exclusions_main","label":"Main exclusions","section":"Exclusions","meaning":"What the policy does not pay for, in the policy's own words.","status":"quote-verified","value":["Pre-Existing Diseases","Specific Diseases Waiting Period","First Thirty Days Waiting Period","Investigation & Evaluation","Rest Cure, Rehabilitation and respite Care","Change of Gender treatment","Cosmetic or Plastic Surgery","Hazardous or Adventure sports","Breach of law","Excluded Providers","Alcoholism, drug or substance abuse or any addictive condition","Sterility and Infertility","Maternity expenses","Any Alternative Treatment","Any treatment received outside India","war, invasion, act of foreign enemy, hostilities"],"display":"Waiting periods, investigation/evaluation, rest cure, gender change, cosmetic surgery, hazardous sports, breach of law, excluded providers, alcohol/drug abuse, infertility, maternity, alternative treatment, outside-India treatment and war/terrorism-type losses are excluded","note":"Section-specific exclusions also apply under Critical Illness, Personal Accident, EMI Cover, HospiCash, Loss of Job, Fire, Business Interruption and Retrenchment sections.","quote":"Pre-Existing Diseases (Code- Excl01) ... Specific Diseases Waiting Period (Code- Excl02) ... First Thirty Days Waiting Period (Code- Excl03) ... Expenses related to any admission primarily for diagnostics and evaluation purposes only are excluded. ... Expenses related to any admission primarily for enforced bed rest and not for receiving treatment. ... Expenses related to any treatment, including surgical management, to change characteristics of the body to those of the opposite sex. ... Expenses for cosmetic or plastic surgery or any treatment to change appearance unless for reconstruction following an Accident, Burn(s) or Cancer ... Expenses related to any treatment necessitated due to participation as a professional in hazardous or adventure sports ... Expenses for treatment directly arising from or consequent upon any Insured Person committing or attempting to commit a breach of law with criminal intent. ... Treatment for, Alcoholism, drug or substance abuse or any addictive condition and consequences thereof. ... Expenses related to sterility and infertility. ... Maternity expenses (Code Excl18) ... 1. Any Alternative Treatment ... 7. Any treatment received outside India. ... due to, or arising out of, or directly or indirectly connected with or traceable to, war, invasion, act of foreign enemy, hostilities","sources":[{"clause":"Excl01","heading":"Pre-Existing Diseases (Code- Excl01)","page":34,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-excl01"},{"clause":"Excl02","heading":"Specific Diseases Waiting Period (Code- Excl02)","page":35,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-excl02"},{"clause":"Excl03","heading":"First Thirty Days Waiting Period (Code- Excl03)","page":35,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-excl03"},{"clause":"Excl04","heading":"Investigation & Evaluation (Code Excl04)","page":36,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-excl04"},{"clause":"Excl05","heading":"Rest Cure, Rehabilitation and respite Care (Code Excl05)","page":36,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-excl05"},{"clause":"Excl07","heading":"Change of Gender treatment (Code Excl07)","page":36,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-excl07"},{"clause":"Excl08","heading":"Cosmetic or Plastic Surgery (Code Excl08)","page":36,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-excl08"},{"clause":"Excl09","heading":"Hazardous or Adventure sports: (Code- Excl09)","page":36,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-excl09"},{"clause":"Excl10","heading":"Breach of law (Code Excl10)","page":36,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-excl10"},{"clause":"Excl11","heading":"Excluded Providers (Code Excl11)","page":36,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-excl11"},{"clause":"Excl17","heading":"Sterility and Infertility (Code Excl17)","page":37,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-excl17"},{"clause":"Excl18","heading":"Maternity expenses (Code Excl18)","page":37,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-excl18"},{"clause":"Excl18(ii)","heading":null,"page":37,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-excl18-ii"},{"clause":"25","heading":"GENERAL EXCLUSIONS APPLICABLE TO THE POLICY","page":68,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-25-2"}],"law":[{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 11","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 16","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"grievance","label":"Grievance route","section":"Claims","meaning":"Who to complain to first, as stated in the policy, before going to the Insurance Ombudsman.","status":"quote-verified","value":"First contact Magma General Insurance through its website, toll-free number, email, branch or corporate office; if not satisfied, contact the grievance officer at gro@magmainsurance.com. IRDAI Bima Bharosa and the Insurance Ombudsman are later escalation routes.","display":"Company customer care or branch first; then grievance officer at gro@magmainsurance.com","note":null,"quote":"In case of any grievance including senior citizen, the insured person may contact the Company through Website: www.magmainsurance.com Toll free: 1800 266 3202 Email address: customercare@magmainsurance.com. ... If Insured Person is not satisfied with the redressal of grievance through one of the above methods, insured person may contact the grievance officer at:\nMagma General Insurance Limited Equinox Business Park, Tower 3, Ambedkar Nagar 2nd Floor, Unit no. 1A and 1B, LBS Marg, Kurla West, Mumbai, Maharashtra 400070. E mail id: gro@magmainsurance.com","sources":[{"clause":"26","heading":"GRIEVANCE REDRESSAL","page":69,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-26-2"}],"law":[{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 3","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 4","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 5","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"The Consumer Protection Act, 2019","section":"Section 2(11)","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 2(42)","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 34","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 69","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Insurance Act, 1938","section":"Section 38","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 12","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 19","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 20","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 13","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 2","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 5(5), 5(6)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 5(9)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 25","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 26","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule III, Para 11","url":"https://indiainsurances.com/law/irdai-products-regs-2024"},{"title":"Review of revision in premium rates under health insurance policies for senior citizens, 2025","section":"Para 3","url":"https://indiainsurances.com/law/irdai-senior-premium-2025"},{"title":"Insurance Ombudsman Rules, 2017","section":"Rule 13","url":"https://indiainsurances.com/law/ombudsman-rules-2017"},{"title":"Insurance Ombudsman Rules, 2017","section":"Rule 14","url":"https://indiainsurances.com/law/ombudsman-rules-2017"}]},{"key":"sum_insured_options","label":"Sum insured options","section":"Cover","meaning":"The cover amounts you can choose from.","status":"quote-verified","value":"For Sections I and II, the sum insured can be fixed or reducing. The minimum sum insured is Rs 10,000 and the maximum is no limit, as per the sanctioned loan or outstanding loan amount; Section III is based on EMI amount and number of EMIs, Section IV on daily cash amount and days, Sections V and VIII on 3/6/9/12 EMIs, Section VI as declared, and Section VII is 6 EMI.","display":"Minimum Rs 10,000; maximum no limit, as per loan; fixed or reducing SI for Sections I and II","note":"From the prospectus; actual selected sums insured are in the policy schedule or certificate of insurance.","quote":"For Section I C II, Sum Insured basis can be:\nA) Fixed Sum Insured: ... B) Reducing Sum Insured: ... Minimum Sum Insured—Rs 10,000\nMaximum Sum Insured—No Limit, as per Loan sanctioned or outstanding amount of loan as on date of proposal as the case may be. ... iv) For Section V C VIII, it will be the 3/6/9/12 EMIs – as opted, corresponding to the insured Loan. ... vi) Sum Insured under section VII will be 6 EMI","sources":[{"clause":null,"heading":"Loan Guard","page":1,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12419#c-loan-guard"},{"clause":"2(iv)","heading":null,"page":3,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12419#c-2-iv"},{"clause":"2(vi)","heading":null,"page":3,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12419#c-2-vi"},{"clause":"2(b)","heading":null,"page":4,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12419#c-2-b"}],"law":[]},{"key":"initial_waiting","label":"Initial waiting period","section":"Waiting periods","meaning":"Days from the start of the first policy during which illness claims are not paid (accidents usually are).","status":"quote-verified","value":{"unit":"days","amount":30},"display":"30 days for Infectious Diseases; 90 days for Critical Illness","note":"The EMI Cover and HospiCash first-thirty-days exclusion refers to the time period specified in the Policy Schedule/Certificate of Insurance.","quote":"The Company shall not be liable to make any payment under this part of Section I of this Policy in connection with or in respect of any Insured Event, as stated in this Section, arising within the first 30 days of the commencement of the Policy Period. ... The Company shall not be liable to make any payment under this Policy in connection with or in respect of any Insured Event, as stated in this Section, arising within the first 90 days or as specified in the policy schedule of the commencement of the Policy Period.","sources":[{"clause":null,"heading":"Set 4: Covid infection","page":27,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-set-4-covid-infection"},{"clause":"60","heading":"Eisenmenger's Syndrome","page":23,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-60"}],"law":[]},{"key":"ped_waiting","label":"Pre-existing disease waiting period","section":"Waiting periods","meaning":"How long you wait before conditions you already had when you bought the policy are covered. The law caps it at 36 months.","status":"conflicting","value":{"unit":"months","amount":36},"display":"36 months for Section I pre-existing illness","note":"The prospectus says: \"Claim within 48 months of first Policy Start date which has arisen out of or is related to any Pre- Existing Illness declared by You and accepted by Us at the time of first Policy issuance\". For EMI Cover and HospiCash, the PED waiting period is as specified in the Policy Schedule/certificate of Insurance.","quote":"Claim within 36 months of first Policy Start date which has arisen out of or is related to any Pre- Existing Illness declared by You and accepted by Us at the time of first Policy issuance.","sources":[{"clause":"60(a)","heading":null,"page":29,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-60-a-3"},{"clause":"60(a)","heading":null,"page":29,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12419#c-60-a-2"}],"law":[{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 8","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 12","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule III, Para 1.6","url":"https://indiainsurances.com/law/irdai-products-regs-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule III, Para 7","url":"https://indiainsurances.com/law/irdai-products-regs-2024"}]},{"key":"specific_waiting","label":"Specific illness waiting period","section":"Waiting periods","meaning":"Waiting period for a list of named illnesses and procedures (cataract, hernia, joint replacement...). With several tiers (24 and 36 months), the shortest in the answer, the others in the note.","status":"not-stated","value":null,"display":null,"note":"The wording says the specific-disease waiting period is as specified in the Policy Schedule/certificate of Insurance; the product document does not print a fixed number of months.","quote":null,"sources":[],"law":[{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 12","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule III, Para 1.7","url":"https://indiainsurances.com/law/irdai-products-regs-2024"}]},{"key":"specific_waiting_list","label":"Illnesses with a specific waiting period","section":"Waiting periods","meaning":"The named illnesses and procedures that carry the specific waiting period.","status":"quote-verified","value":["Cataract","Stones in biliary and urinary systems","Hernia/ Hydrocele","Hysterectomy for any benign disorder","Lumps/ cysts/ nodules/ polyps/ internal tumours","Gastric and Duodenal Ulcers","Surgery on tonsils/ adenoids","Osteoarthrosis/ Arthritis/ Gout/ Rheumatism/ Spondylosis/ Spondylitis/ Intervertebral Disc Prolapse","Fissure/ Fistula/ Haemorrhoid","Sinusitis/ Deviated Nasal Septum/ Tympanoplasty/ Chronic Suppurative Otitis Media","Benign Prostatic Hypertrophy","Knee/ Hip Joint replacement and any ligament, tendon or muscle tear","Dilatation and Curettage","Varicose veins","Dysfunctional Uterine Bleeding/ Fibroids/ Prolapse Uterus/ Endometriosis","Chronic Renal Failure or end stage Renal Failure","Internal congenital anomalies/ diseases/ defects"],"display":"Cataract; stones; hernia/hydrocele; hysterectomy; lumps/cysts/nodules/polyps/internal tumours; ulcers; tonsils/adenoids; osteoarthrosis/arthritis/gout/rheumatism/spondylosis/spondylitis/disc prolapse; fissure/fistula/haemorrhoid; sinusitis/deviated nasal septum/tympanoplasty/CSOM; BPH; knee/hip replacement and ligament/tendon/muscle tear; D&C; varicose veins; DUB/fibroids/prolapse uterus/endometriosis; chronic/end-stage renal failure; internal congenital anomalies/diseases/defects","note":"Applies to Sections III and IV where the specific-disease waiting-period exclusion is used.","quote":"List of these diseases is:\n1. Cataract\n2. Stones in biliary and urinary systems\n3. Hernia/ Hydrocele\n4. Hysterectomy for any benign disorder\n5. Lumps/ cysts/ nodules/ polyps/ internal tumours\n6. Gastric and Duodenal Ulcers\n7. Surgery on tonsils/ adenoids\n8. Osteoarthrosis/ Arthritis/ Gout/ Rheumatism/ Spondylosis/ Spondylitis/ Intervertebral Disc Prolapse\n9. Fissure/ Fistula/ Haemorrhoid\n10. Sinusitis/ Deviated Nasal Septum/ Tympanoplasty/ Chronic Suppurative Otitis Media\n11. Benign Prostatic Hypertrophy\n12. Knee/ Hip Joint replacement and any ligament, tendon or muscle tear\n13. Dilatation and Curettage\n14. Varicose veins\n15. Dysfunctional Uterine Bleeding/ Fibroids/ Prolapse Uterus/ Endometriosis\n16. Chronic Renal Failure or end stage Renal Failure\n17. Internal congenital anomalies/ diseases/ defects","sources":[{"clause":"Excl02(e)","heading":null,"page":35,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-excl02-e"}],"law":[]},{"key":"moratorium","label":"Moratorium period","section":"Renewal and rights","meaning":"After this many months of continuous cover, the insurer cannot reject a claim for non-disclosure, except for proven fraud or permanent exclusions. The law sets 60 months.","status":"quote-verified","value":{"unit":"months","amount":60},"display":"60 continuous months","note":"Enhanced sums insured get a fresh 60-month count on the enhanced limits.","quote":"After completion of sixty continuous months of coverage (including portability and migration) in health insurance policy, no policy and claim shall be contestable by the insurer on grounds of non-disclosure, misrepresentation, except on grounds of established fraud. This period of sixty continuous months is called the moratorium period.","sources":[{"clause":"24","heading":"Moratorium","page":68,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-24-2"}],"law":[{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 13","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, IV.8","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule III, Para 8","url":"https://indiainsurances.com/law/irdai-products-regs-2024"}]},{"key":"portability","label":"Portability","section":"Renewal and rights","meaning":"Whether you can move this policy to another insurer and keep waiting-period credit.","status":"quote-verified","value":"Portability credit is recognized: if the insured is continuously covered without a break under applicable portability norms, the waiting period is reduced to the extent of prior coverage.","display":"Waiting-period credit under portability norms","note":null,"quote":"If the Insured Person is continuously covered without any break as defined under the portability norms of the extant IRDAI (Health Insurance) Regulations then waiting period for the same would be reduced to the extent of prior coverage.","sources":[{"clause":"Excl01","heading":"Pre-Existing Diseases (Code- Excl01)","page":34,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-excl01"}],"law":[{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 11","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 12","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, IV.6","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, VII.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 24","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule III, Para 1.4 and 1.5","url":"https://indiainsurances.com/law/irdai-products-regs-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule III, Para 10","url":"https://indiainsurances.com/law/irdai-products-regs-2024"}]},{"key":"lifelong_renewal","label":"Lifelong renewal","section":"Renewal and rights","meaning":"Whether the policy can be renewed for life without a maximum age.","status":"not-stated","value":null,"display":null,"note":"The documents discuss renewal if the loan tenure is more than the policy tenure, but do not state lifelong renewal.","quote":null,"sources":[],"law":[{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 10","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch II D.II","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, IV.5","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule III, Para 9","url":"https://indiainsurances.com/law/irdai-products-regs-2024"},{"title":"Review of revision in premium rates under health insurance policies for senior citizens, 2025","section":"Para 7","url":"https://indiainsurances.com/law/irdai-senior-premium-2025"}]},{"key":"claim_loading","label":"Premium loading after claims","section":"Renewal and rights","meaning":"Whether the premium can go up at renewal because you made a claim.","status":"not-stated","value":null,"display":null,"note":"The renewal clause allows revision of renewal premium under IRDAI rules but does not say premium is loaded because of claims.","quote":null,"sources":[],"law":[{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 10","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, IV.5","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule III, Para 9","url":"https://indiainsurances.com/law/irdai-products-regs-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule III, Para 4","url":"https://indiainsurances.com/law/irdai-products-regs-2024"},{"title":"Review of revision in premium rates under health insurance policies for senior citizens, 2025","section":"Para 7","url":"https://indiainsurances.com/law/irdai-senior-premium-2025"}]},{"key":"permanent_exclusions","label":"Permanent exclusions","section":"Exclusions","meaning":"Conditions or treatments that are never covered: the standard IRDAI exclusion codes Excl04 to Excl18 and the product's own permanent exclusions. Excl01 to Excl03 are waiting periods, not permanent exclusions.","status":"not-stated","value":null,"display":null,"note":null,"quote":null,"sources":[],"law":[{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 16","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"cancellation_refund","label":"Cancellation by you","section":"Renewal and rights","meaning":"What you get back if you cancel during the year.","status":"quote-verified","value":"The policyholder may cancel at any time during the term by giving 7 days’ written notice. For policies up to one year, the insurer refunds proportionate premium for the unexpired period if no claim has been made; for policies over one year, it refunds premium for unexpired policy periods where risk coverage has not commenced.","display":"7 days’ written notice; proportionate refund for unexpired period if no claim for term up to one year","note":null,"quote":"The policyholder may cancel his/her policy at any time during the term, by giving 7 days’ notice in writing. The Insurer shall: ... refund proportionate premium for unexpired policy period, if the term of policy up to one year and there is no claim (s) made during the policy period. ... refund premium for the unexpired policy period, in respect of policies with term more than 1 year and risk coverage for such policy years has not commenced.","sources":[{"clause":"11","heading":"Cancellation/ Termination","page":64,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-11-3"},{"clause":"11(a)","heading":null,"page":64,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-11-a"},{"clause":"11(b)","heading":null,"page":64,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-11-b"}],"law":[{"title":"The Insurance Act, 1938","section":"Section 64VB","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 8","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 6","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 5","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 17","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 20(3) to 20(5)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, III.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, IV.4","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, IV.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"territory","label":"Where it covers","section":"Overview","meaning":"Geographic area of cover: India only, worldwide, or listed countries. 'As stated in the schedule' is not an answer.","status":"quote-verified","value":"For EMI Cover and HospiCash, treatment received outside India is excluded. Other sections have section-specific territorial or property conditions rather than a single printed worldwide/India territory statement.","display":"Treatment outside India excluded for EMI Cover and HospiCash","note":"This exclusion is printed in the Section III and Section IV specific exclusions; the documents do not print one common territory clause for every section.","quote":"7. Any treatment received outside India.","sources":[{"clause":"Excl18(ii)","heading":null,"page":37,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-excl18-ii"}],"law":[]},{"key":"free_look","label":"Free-look period","section":"Renewal and rights","meaning":"Days after you receive the policy in which you can return it for a refund if you do not agree with its terms.","status":"quote-verified","value":{"unit":"days","amount":30},"display":"30 days from the date of receipt of the documents","note":null,"quote":"On the first inception of the policy, You have a period of 30 days from the date of receipt of the documents to review the terms and conditions of the Policy.","sources":[{"clause":"16","heading":"Free Look Period","page":66,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-16-2"}],"law":[{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 5","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 5","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 20(1), 20(2)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 20(3) to 20(5)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 20(6)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, II.8","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, III.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, III.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"grace_period","label":"Grace period","section":"Renewal and rights","meaning":"Days you get after the due date to pay without losing cover or continuity.","status":"quote-verified","value":{"unit":"days","amount":15},"display":"15 days for monthly mode; 30 days in all other cases","note":null,"quote":"The grace period for payment of the premium for all types of insurance policies shall be: fifteen days where premium payment mode is monthly and thirty days in all other cases.","sources":[{"clause":"13","heading":"Grace Period","page":3,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-13"}],"law":[{"title":"The Insurance Act, 1938","section":"Section 50","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 8","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 9","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 8","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, IV.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, IV.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule I, Para 1.2","url":"https://indiainsurances.com/law/irdai-products-regs-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule III, Para 1.3","url":"https://indiainsurances.com/law/irdai-products-regs-2024"}]},{"key":"eligibility_entry_age","label":"Entry age","section":"Eligibility","meaning":"The youngest and oldest age at which you can buy this policy.","status":"quote-verified","value":"Minimum entry age is 18 years, and there is no maximum limit. Age is completed age at the time of taking the policy.","display":"Minimum 18 years; no maximum limit","note":"From the prospectus.","quote":"Entry Age: Minimum 18 years and no maximum limit. The age of the applicant to be considered is the completed age at the time of taking the policy.","sources":[{"clause":null,"heading":"Loan Guard","page":1,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12419#c-loan-guard"}],"law":[]},{"key":"premium_modes","label":"Premium payment options","section":"Premium","meaning":"How often you can pay: yearly, half-yearly, quarterly, monthly.","status":"quote-verified","value":["Monthly instalment","Quarterly instalment","Semi Annual instalment"],"display":"Monthly, quarterly and semi-annual instalments","note":"Payment of premium in instalment mode is available only if Section VI and/or VII are not opted.","quote":"Following instalment options are available:\n- Monthly instalment\n- Quarterly instalment\n- Semi Annual instalment","sources":[{"clause":"2(b)","heading":null,"page":4,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12419#c-2-b"}],"law":[]},{"key":"optional_covers","label":"Optional covers","section":"Cover","meaning":"Covers you can add for an extra premium. They change the answers above only if you buy them.","status":"quote-verified","value":["Survival Period Clause","Reduction of Pre-existing Disease","Reduction of Waiting Period","Permanent Partial Disablement (PPD) Cover","Funeral Cover","Emergency Road Ambulance Cover","Double Benefit","Education Benefit","Maternity EMI Cover","Maternity HospiCash","Cover for Valuable Contents on Agreed Value Basis","Personal Accident Cover","Reduction of Initial Waiting Period","Reduction in Retrenchment Period Condition"],"display":"Survival period, waiting-period reductions, PPD, funeral, ambulance, double benefit, education, maternity EMI/HospiCash, valuable contents, personal accident, and retrenchment-period reduction covers","note":"Optional covers apply only if opted and specified in the Policy Schedule or Certificate of Insurance.","quote":"A. Survival Period Clause: ... B. Reduction of Pre-existing Disease: ... C. Reduction of Waiting Period: ... A. Permanent Partial Disablement (PPD) Cover: ... B. Funeral Cover: ... C. Emergency Road Ambulance Cover: ... D. Double Benefit: ... E. Education Benefit: ... A. Maternity EMI Cover: ... A. Maternity HospiCash: ... a) Cover for Valuable Contents on Agreed Value Basis (under Home Contents cover): ... b) Personal Accident Cover: ... A. Reduction of Initial Waiting Period: ... B. Reduction in Retrenchment Period Condition:","sources":[{"clause":null,"heading":"1.4 Special Conditions applicable to Section I.A","page":30,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-1-4-special-conditions-applicable-to-section-i-a"},{"clause":null,"heading":"2.5 Optional Covers available with Section II","page":32,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-2-5-optional-covers-available-with-section-ii"},{"clause":"Excl18(b)","heading":null,"page":37,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-excl18-b"},{"clause":"Excl18(b)","heading":null,"page":41,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-excl18-b-2"},{"clause":"Row 4(a)","heading":null,"page":51,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-row-4-a-9"},{"clause":"Row 4(b)","heading":null,"page":51,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-row-4-b-9"},{"clause":null,"heading":"8.5 Optional cover under Section VIII","page":62,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-8-5-optional-cover-under-section-viii"}],"law":[]},{"key":"grace_cover","label":"Cover during the grace period","section":"Renewal and rights","meaning":"Whether a claim during the grace period is paid.","status":"quote-verified","value":"Coverage need not be available during the grace period for which no premium is received. The insurer offers coverage during the grace period if the premium is paid in instalments during the policy period.","display":"No coverage need be available unless instalment-premium grace applies","note":null,"quote":"Coverage need not be available during the period for which no premium is received. ... Provided the insurers shall offer coverage during the grace period, if the premium is paid instalments during the policy period. ... Coverage is not available for the period for which premium is not received by the Company and the Company shall not be liable for any Claims incurred during such period.","sources":[{"clause":"13","heading":"Grace Period","page":3,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-13"},{"clause":"12","heading":"Renewal","page":65,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-12-3"}],"law":[]},{"key":"room_rent","label":"Room rent limit","section":"Limits and co-pay","meaning":"Daily room limit, if any.","status":"not-applicable","value":null,"display":null,"note":"The health sections pay fixed benefits such as sum insured, EMI amounts or daily hospital cash, not hospital room bills.","quote":null,"sources":[],"law":[]},{"key":"maternity","label":"Maternity cover","section":"Cover","meaning":"Childbirth cover and any waiting period.","status":"quote-verified","value":"Maternity expenses are excluded under the standard exclusion, but optional Maternity EMI Cover and Maternity HospiCash can extend Section III or Section IV for hospitalization for normal delivery or caesarean section if applicable and specified in the Certificate of Insurance.","display":"Excluded unless optional Maternity EMI Cover or Maternity HospiCash applies","note":"No separate maternity waiting period is printed for the optional maternity covers in the cited wording.","quote":"Maternity expenses (Code Excl18) ... medical treatment expenses traceable to childbirth (including complicated deliveries and caesarean sections incurred during hospitalization) except ectopic pregnancy; ... A. Maternity EMI Cover: If this optional cover is applicable, as specified in Your Certificate of Insurance, coverage under Section III is extended to pay EMI amount for hospitalization undergone for normal delivery or caesarean section. ... A. Maternity HospiCash: If this optional cover is applicable, as specified in Your Certificate of Insurance, coverage under Section IV is extended to pay daily cash for each continuous and completed period of 24 hours of hospitalization undergone for normal delivery or caesarean section.","sources":[{"clause":"Excl18","heading":"Maternity expenses (Code Excl18)","page":37,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-excl18"},{"clause":"Excl18(i)","heading":null,"page":37,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-excl18-i"},{"clause":"Excl18(b)","heading":null,"page":37,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-excl18-b"},{"clause":"Excl18(b)","heading":null,"page":41,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-excl18-b-2"}],"law":[]},{"key":"ped_cover_group","label":"Pre-existing diseases","section":"Waiting periods","meaning":"Whether pre-existing diseases are covered from day one for the group.","status":"quote-verified","value":"Pre-existing diseases are not covered from day one where the PED exclusion applies. Section I excludes claims within 36 months arising out of or related to declared and accepted pre-existing illness; Section III and IV PED waiting periods are as specified in the Policy Schedule/certificate of Insurance.","display":"No, not from day one where the PED exclusion applies","note":"The prospectus conflicts by stating 48 months for Section I, while the policy wording states 36 months.","quote":"Claim within 36 months of first Policy Start date which has arisen out of or is related to any Pre- Existing Illness declared by You and accepted by Us at the time of first Policy issuance. ... Expenses related to the treatment of a pre-existing Disease (PED) and its direct complications shall be excluded until the expiry of time period as specified in Policy Schedule/ certificate of Insurance, of continuous coverage after the date of inception of the first policy with us.","sources":[{"clause":"60(a)","heading":null,"page":29,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-60-a-3"},{"clause":"Excl01","heading":"Pre-Existing Diseases (Code- Excl01)","page":34,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-excl01"}],"law":[]},{"key":"cashless","label":"Cashless treatment","section":"Claims","meaning":"Whether and where the insurer pays the hospital directly instead of you paying and claiming back.","status":"not-applicable","value":null,"display":null,"note":"The health sections pay benefit amounts, EMI amounts or daily hospital cash; they do not reimburse hospital bills through a cashless treatment network.","quote":null,"sources":[],"law":[]},{"key":"claims_handled_by","label":"Claims handled by","section":"Claims","meaning":"The insurer itself or a third-party administrator (TPA).","status":"quote-verified","value":"Claims are to be intimated to and settled or rejected by the Company, Magma General Insurance Limited.","display":"Magma General Insurance Limited","note":"The definition of Notification of Claim mentions insurer or TPA generally, but the section procedures direct intimation to the Company.","quote":"We/Us/Our/Company means Magma General Insurance Limited. ... the Insured Event as described above shall be intimated to the Company ... The Company shall settle or reject a claim, as may be the case, within 15 days from the date of intimation (along with the requisite documents).","sources":[{"clause":"2","heading":"We/Us/Our/Company","page":2,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-2"},{"clause":null,"heading":"1.2 Claims settlement process applicable to Section I","page":29,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-1-2-claims-settlement-process-applicable-to-sect"},{"clause":"22(i)","heading":null,"page":67,"url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468#c-22-i"}],"law":[]},{"key":"family_floater","label":"Family floater available","section":"Cover","meaning":"Whether one sum insured can be shared by the whole family.","status":"not-stated","value":null,"display":null,"note":"The documents mention multiple co-applicants and individual sum insured shares, but do not state a family floater option.","quote":null,"sources":[],"law":[]}],"documents":[{"kind":"wording","label":"Policy Wordings - Loan Guard (effective till 3rd Dec,2019)","pages":46,"fetched_at":"2026-10-17 19:51:50+00","source_url":"https://www.magmainsurance.com/documents/5553002/16463908/Policy+Wordings+-+Loan+Guard+effective+till+3rd+Dec+2019.pdf/03cad93a-c460-3c77-9fae-969157ee67dd?t=1789042480258","url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12465"},{"kind":"wording","label":"Policy Wordings – Loan Guard (w.e.f 11th Feb, 2025)","pages":74,"fetched_at":"2026-10-17 19:51:40+00","source_url":"https://www.magmainsurance.com/documents/5553002/5571132/Policy+Wordings+%E2%80%93+Loan+Guard.pdf/b3cf2db7-3829-512b-1d56-03da77de8af6?t=1789043162766","url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12468"},{"kind":"wording","label":"Loan Guard (IRDAI copy)","pages":46,"fetched_at":"2026-10-20 02:28:23+00","source_url":"https://irdai.gov.in/documents/37343/931203/MAGHLGP18061V011718_2018-2019.pdf/67e6a029-f6f8-d0d9-4b69-c1b33dcb7a1d?version=1.1&t=1668507638420&download=true","url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/28471"},{"kind":"wording","label":"Loan Guard (IRDAI copy 2)","pages":47,"fetched_at":"2026-10-20 02:28:24+00","source_url":"https://irdai.gov.in/documents/37343/931203/MHDI_LoanGuard_2017-2018.pdf/fe487eb1-a1a5-0b4c-f8b6-8c4b7a7048ca?version=1.1&t=1668425795996&download=true","url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/28473"},{"kind":"prospectus","label":"Prospectus – Loan Guard (w.e.f 11th Feb, 2025)","pages":75,"fetched_at":"2026-10-17 19:49:19+00","source_url":"https://www.magmainsurance.com/documents/5553002/5571132/Prospectus+%E2%80%93+Loan+Guard.pdf/3a82ca73-ea2b-515a-7d03-1bcac309fd54?t=1789043163463","url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12419"},{"kind":"cis","label":"Customer Information Sheet – Loan Guard (w.e.f 11th Feb, 2025)","pages":7,"fetched_at":"2026-10-17 19:53:12+00","source_url":"https://www.magmainsurance.com/documents/5553002/0/Customer+Information+Sheet+%E2%80%93+Loan+Guard.pdf/6b84c7d1-81e2-ae2b-634e-db92e20e805b?t=1789044407188","url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12508"},{"kind":"cis","label":"Customer Information Sheet - Loan Guard - Hindi","pages":6,"fetched_at":"2026-10-17 19:53:18+00","source_url":"https://www.magmainsurance.com/documents/5553002/20602633/CIS+%E2%80%93+Loan+Guard+-+Hindi+-+2025.pdf/a6b67318-bfce-0a80-d45e-e30f106e84a8?t=1765709988072","url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12512"},{"kind":"cis","label":"Customer Information Sheet - Loan Guard - Bengali","pages":7,"fetched_at":"2026-10-17 19:53:23+00","source_url":"https://www.magmainsurance.com/documents/5553002/20602633/Customer+Information+Sheet+%E2%80%93+Loan+Guard_Bengali.pdf/3c94532a-7b63-0daf-4a9b-96c42236aee9?t=1789042529066","url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12514"},{"kind":"cis","label":"Customer Information Sheet - Loan Guard - Marathi","pages":7,"fetched_at":"2026-10-17 19:53:28+00","source_url":"https://www.magmainsurance.com/documents/5553002/20602633/Customer+Information+Sheet+%E2%80%93+Loan+Guard_Marathi.pdf/abdaa453-ceb9-814b-6384-9d2f830961a9?t=1765709983133","url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12517"},{"kind":"cis","label":"Customer Information Sheet – Loan Guard - Tamil","pages":13,"fetched_at":"2026-10-17 19:53:33+00","source_url":"https://www.magmainsurance.com/documents/5553002/20602633/Customer+Information+Sheet+%E2%80%93+Loan+Guard+%28w.e.f.+1st+Oct+2024%29-Tamil.pdf/2a111002-1830-71d7-e53c-f6c35e655739?t=1789042535301","url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12521"},{"kind":"cis","label":"Customer Information Sheet - Loan Guard - Malayalam","pages":7,"fetched_at":"2026-10-17 19:53:39+00","source_url":"https://www.magmainsurance.com/documents/5553002/20602633/CIS+%E2%80%93+Loan+Guard+-+Malayalam+-+2025.pdf/a3037e0d-8658-3f5b-9ae2-e558afe7ceb4?t=1765709985710","url":"https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425/document/12523"}],"versions":[{"uin":"MAGHLGP18061V011718","version":null,"approved_on":null},{"uin":"MAGHLGP25037V042425","version":null,"approved_on":null}],"where_to_buy":[{"purpose":"buy","kind":"insurer","name":"Magma General Insurance official website","url":"https://www.magmainsurance.com/","note":"Buy directly from the insurer."},{"purpose":"buy","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."}],"claims_and_complaints":[{"purpose":"claim","kind":"insurer","name":"Claims","url":"https://www.magmainsurance.com/web/magmainsurance/claims","note":null},{"purpose":"claim","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."},{"purpose":"grievance","kind":"insurer","name":"Grievance redressal","url":"https://www.magmainsurance.com/grievance-redressal","note":null},{"purpose":"grievance","kind":"official","name":"Bima Bharosa (IRDAI grievance portal)","url":"https://bimabharosa.irdai.gov.in/","note":"Register and track a complaint against any insurer with IRDAI. Complain to the insurer first; escalate here if the reply is late or unsatisfactory."},{"purpose":"grievance","kind":"official","name":"e-Daakhil (consumer commission e-filing)","url":"https://edaakhil.nic.in/","note":"Not reachable from our crawler on 2026-10-19; use e-Jagriti if this link does not open."},{"purpose":"grievance","kind":"official","name":"e-Jagriti (consumer commission filing)","url":"https://e-jagriti.gov.in/","note":"Ministry of Consumer Affairs platform for consumer commission cases, a route for insurance disputes that the Ombudsman does not settle."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Ahmedabad","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Gujarat, Dadra & Nagar Haveli, Daman and Diu. Email: oio.ahmedabad@cioins.co.in. Phone: 079 - 25501201/02. Address: Office of the Insurance Ombudsman, Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, AHMEDABAD – 380 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bengaluru","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Karnataka. Email: oio.bengaluru@cioins.co.in. Phone: 080 - 26652048 / 26652049. Address: Office of the Insurance Ombudsman, Jeevan Soudha Building,PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru – 560 078."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bhopal","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Madhya Pradesh, Chhattisgarh. Email: oio.bhopal@cioins.co.in. Phone: 0755 - 2769201 / 2769202 / 2769203. Address: Office of the Insurance Ombudsman, 1st floor,\"Jeevan Shikha\", 60-B,Hoshangabad Road, Opp. Gayatri Mandir,Arera Hills Bhopal – 462 011."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bhubaneswar","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Odisha. Email: oio.bhubaneswar@cioins.co.in. Phone: 0674 - 2596461 /2596455/2596429/2596003. Address: Office of the Insurance Ombudsman, 62, Forest park, Bhubaneswar – 751 009."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Chandigarh","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Punjab, Haryana (excluding Gurugram, Faridabad, Sonepat and Bahadurgarh), Himachal Pradesh, Union Territories of Jammu & Kashmir,Ladakh & Chandigarh. Email: oio.chandigarh@cioins.co.in. Phone: 0172-2706468. Address: Office Of The Insurance Ombudsman, Jeevan Deep Building SCO 20-27, Ground Floor Sector- 17 A, Chandigarh – 160 017."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Chennai","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Tamil Nadu, PuducherryTown and Karaikal (which are part of Puducherry). Email: oio.chennai@cioins.co.in. Phone: 044 - 24333668 / 24333678. Address: Office of the Insurance Ombudsman, Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, CHENNAI – 600 018."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Delhi","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Delhi & following Districts of Haryana - Gurugram, Faridabad, Sonepat & Bahadurgarh. Email: oio.delhi@cioins.co.in. Phone: 011 - 46013992/23213504/23232481. Address: Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi – 110 002."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Guwahati","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura. Email: oio.guwahati@cioins.co.in. Phone: 0361 - 2632204 / 2602205 / 2631307. Address: Office of the Insurance Ombudsman, Jeevan Nivesh, 5th Floor, Near Pan Bazar , S.S. Road, Guwahati – 781001(ASSAM)."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Hyderabad","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Andhra Pradesh, Telangana, Yanam and part of Union Territory of Puducherry. Email: oio.hyderabad@cioins.co.in. Phone: 040 - 23312122 / 23376991 / 23376599 / 23328709 / 23325325. Address: Office of the Insurance Ombudsman, 6-2-46, 1st floor, \"Moin Court\", Lane Opp.Hyundai Showroom , A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Jaipur","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Rajasthan. Email: oio.jaipur@cioins.co.in. Phone: 0141- 2740363. Address: Office of the Insurance Ombudsman, Jeevan Nidhi – II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Kochi","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Kerala, Lakshadweep, Mahe-a part of Union Territory of Puducherry. Email: oio.ernakulam@cioins.co.in. Phone: 0484 - 2358759. Address: Office of the Insurance Ombudsman, 10th Floor, Jeevan Prakash,LIC Building, Opp to Maharaja's College Ground,M.G.Road, Kochi - 682 011."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Kolkata","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: West Bengal, Sikkim, Andaman & Nicobar Islands. Email: oio.kolkata@cioins.co.in. Phone: 033 - 22124339 / 22124341. Address: Office of the Insurance Ombudsman, Hindustan Bldg. Annexe, 7th Floor, 4, C.R. Avenue, KOLKATA - 700 072."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Lucknow","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Districts of Uttar Pradesh : Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur,Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorkhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar. Email: oio.lucknow@cioins.co.in. Phone: 0522 - 4002082 / 3500613. Address: Office of the Insurance Ombudsman, 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Mumbai","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: List of wards under Mumbai Metropolitan Region excluding wards in Mumbai – i.e M/E, M/W, N , S and T covered under Office of Insurance Ombudsman Thane and excluding areas of Navi Mumbai. Email: oio.mumbai@cioins.co.in. Phone: 022 - 69038800/27/29/31/32/33. Address: Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Noida","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: State of Uttarakhand and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshehar, Etah, Kannauj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautam Buddh nagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur. Email: oio.noida@cioins.co.in. Phone: 0120-4027589. Address: Office of the Insurance Ombudsman, Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: offices and jurisdiction","url":"https://www.cioins.co.in/Ombudsman","note":"Addresses, phone numbers, e-mail and the states or districts each Ombudsman office covers."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Patna","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Bihar, Jharkhand. Email: oio.patna@cioins.co.in. Phone: 0612-2547068. Address: Office of the Insurance Ombudsman, 2nd Floor, Lalit Bhawan, Bailey Road, Patna 800 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Pune","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: State of Goa and State of Maharashtra excluding areas of Navi Mumbai, Thane district,Palghar District, Raigad district & Mumbai Metropolitan Region. Email: oio.pune@cioins.co.in. Phone: 020-24471175. Address: Office of the Insurance Ombudsman, Jeevan Darshan Bldg., 3rd Floor, C.T.S. No.s. 195 to 198, N.C. Kelkar Road, Narayan Peth, Pune – 411 030."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: register a complaint online","url":"https://cioins.co.in/Complaint/Online","note":"Council for Insurance Ombudsmen. Free. For disputes with an insurer after its own grievance process; the office is chosen by where you live (see the offices list)."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Thane","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Area of Navi Mumbai, Thane District, Raigad District, Palghar District and wards of Mumbai , M/East, M/West, N, S and T. Email: oio.thane@cioins.co.in. Phone: 022-20812868/69. Address: Office of the Insurance Ombudsman, Jeevan Chintamani Building, 2nd Floor,Near New RTO Office, Louis Wadi,Vasantrao Naik Mahamarg, Thane (West)- 400604."},{"purpose":"grievance","kind":"official","name":"National Consumer Helpline","url":"https://consumerhelpline.gov.in/public/","note":"Government consumer helpline; can take up a complaint before you go to a consumer commission."},{"purpose":"port","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."},{"purpose":"renew","kind":"insurer","name":"Renewal","url":"https://www.magmainsurance.com/renewal","note":null}],"notice":"Information, not advice. IndiaInsurances is not an insurer or an insurance intermediary, does not sell insurance and earns no commission. Policy terms change and your own policy schedule can differ: always confirm with the policy document and the insurer before you buy or claim.","cite_as":"Loan Guard (UIN MAGHLGP25037V042425), IndiaInsurances, https://indiainsurances.com/policy/magma-general-insurance/loan-guard-maghlgp25037v042425"}