{"uin":"IRDAN556RPMT0002V01202526","name":"Nil Depreciation Comprehensive (NDC) Private Car Package Policy","url":"https://indiainsurances.com/policy/oriental-insurance/nil-depreciation-comprehensive-ndc-private-car-package-policy-irdan556rpmt0002v01202526","insurer":{"slug":"oriental-insurance","name":"The Oriental Insurance Company Limited","url":"https://indiainsurances.com/insurer/oriental-insurance"},"line":"general","category":"motor-car","category_name":"Car insurance","irdai_type":null,"kind":"product","status":"active","approved_on":null,"withdrawn_on":null,"summary":"This is a comprehensive private car package policy covering own damage perils, third-party liability and optional owner-driver personal accident for one year. It includes nil depreciation for the first two admissible partial loss claims for vehicles aged up to 6.5 years, with paid options to extend the nil-depreciation benefit to the 3rd or 4th claim.","analysis":{"state":"machine","analysed_at":"2026-10-20 05:40:16.481082+00","note":"First pass: one AI reading; every stated fact carries a verbatim quote found in the cited clause, but it has not been reviewed. Check the clause before relying on it."},"facts":[{"key":"plan_variants","label":"Plans and variants","section":"Overview","meaning":"The named plans inside this product (not cover types or payout options). Facts can differ between them.","status":"quote-verified","value":["Option I – upto 3rd claim","Option II - upto 4th claim"],"display":"Option I – upto 3rd claim; Option II - upto 4th claim","note":"These are add-on options on payment of additional premium, not separately named base plans.","quote":"This policy also has Add- on options on payment of additional premium as under: -\n• Option I – upto 3rd claim\n• Option II - upto 4th claim","sources":[{"clause":"5","heading":"Rate of Depreciation for Painting","page":5,"url":"https://indiainsurances.com/policy/oriental-insurance/nil-depreciation-comprehensive-ndc-private-car-package-policy-irdan556rpmt0002v01202526/document/13812#c-5"}],"law":[]},{"key":"policy_term","label":"Policy term","section":"Eligibility","meaning":"How long one policy runs before it ends or must be renewed.","status":"quote-verified","value":"Section I and Section II run for one year from policy inception. Section III personal accident is optional and the sales literature states it is for 1 year from policy inception.","display":"Section I: One Year; Section II: One year; Section III (optional): 1 year","note":"Section III term is quoted from the lower-priority sales literature because the wording states the cover but does not separately state its term.","quote":"The policy period under Section I of the policy is One Year from the inception of policy as mentioned in the schedule of the policy. ... Policy period under Section II of the policy is One year from the inception of the policy as mentioned in the schedule of the policy. ... For Section I: 1 year from policy inception For Section II: 1 year from policy inception For Section III (optional) : 1 year from policy inception","sources":[{"clause":"Section I","heading":"LOSS OF OR DAMAGE TO THE VEHICLE INSURED","page":4,"url":"https://indiainsurances.com/policy/oriental-insurance/nil-depreciation-comprehensive-ndc-private-car-package-policy-irdan556rpmt0002v01202526/document/13812#c-section-i"},{"clause":"1","heading":null,"page":7,"url":"https://indiainsurances.com/policy/oriental-insurance/nil-depreciation-comprehensive-ndc-private-car-package-policy-irdan556rpmt0002v01202526/document/13812#c-1-3"},{"clause":null,"heading":"What is the term of the policy?","page":1,"url":"https://indiainsurances.com/policy/oriental-insurance/nil-depreciation-comprehensive-ndc-private-car-package-policy-irdan556rpmt0002v01202526/document/13737#c-what-is-the-term-of-the-policy"}],"law":[]},{"key":"claim_intimation","label":"Claim intimation deadline","section":"Claims","meaning":"How soon you must tell the insurer about a claim or hospitalisation.","status":"quote-verified","value":"Notice of any accident, loss, damage or likely claim must be given immediately and in any case not later than seven (7) days from the incident, unless prevented by circumstances beyond the insured’s control. Theft, burglary, malicious act, riot, strike or other criminal acts require an immediate FIR, and third-party notices must be forwarded immediately.","display":"Immediately, and in any case not later than seven (7) days from the date of the incident","note":null,"quote":"In the event of any accident, loss, damage, or occurrence likely to give rise to a claim under this Policy, the Insured shall give written or electronic notice to the Company immediately, and in any case not later than seven (7) days from the date of the incident, unless prevented by circumstances beyond the Insured’s control. ... In case of theft, burglary, house-breaking, malicious act, riot, strike, or any criminal act, the Insured shall lodge a First Information Report (FIR) with the Police immediately and provide a copy to the Company. ... such notice must be forwarded to the Company immediately, without admission of liability, along with any supporting documents.","sources":[{"clause":"12(I)","heading":null,"page":12,"url":"https://indiainsurances.com/policy/oriental-insurance/nil-depreciation-comprehensive-ndc-private-car-package-policy-irdan556rpmt0002v01202526/document/13812#c-12-i"},{"clause":"12(II)","heading":"Notification of Third-Party Claims","page":12,"url":"https://indiainsurances.com/policy/oriental-insurance/nil-depreciation-comprehensive-ndc-private-car-package-policy-irdan556rpmt0002v01202526/document/13812#c-12-ii"}],"law":[{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 20, 21","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"claim_documents","label":"Claim documents","section":"Claims","meaning":"Documents the insurer asks for when you claim.","status":"quote-verified","value":["completed and signed claim form","Copy of Registration Certificate (RC) of the vehicle","Valid Driving Licence of the person driving the vehicle at the time of the accident","Copy of Policy Schedule","Copy of FIR/Police Intimation Report (where applicable)","Estimate of repairs from the workshop/garage","Bills/Invoices for repairs or replacement","Photographs of the damaged vehicle","Court summons, legal notices, or correspondence relating to third-party claims","Any other document reasonably required by the Company for claim verification and settlement"],"display":"Claim form, RC, driving licence, policy schedule, FIR where applicable, repair estimate, bills/invoices, photographs, third-party legal papers and any other document reasonably required","note":null,"quote":"The Insured shall submit a completed and signed claim form along with all relevant documents required by the Company ... Copy of Registration Certificate (RC) of the vehicle; ... Valid Driving Licence of the person driving the vehicle at the time of the accident; ... Copy of Policy Schedule; ... Copy of FIR/Police Intimation Report (where applicable); ... Estimate of repairs from the workshop/garage; ... Bills/Invoices for repairs or replacement; ... Photographs of the damaged vehicle; ... Court summons, legal notices, or correspondence relating to third-party claims;\nj. Any other document reasonably required by the Company for claim verification and settlement.","sources":[{"clause":"12(III)","heading":null,"page":12,"url":"https://indiainsurances.com/policy/oriental-insurance/nil-depreciation-comprehensive-ndc-private-car-package-policy-irdan556rpmt0002v01202526/document/13812#c-12-iii"},{"clause":"12(i)","heading":null,"page":13,"url":"https://indiainsurances.com/policy/oriental-insurance/nil-depreciation-comprehensive-ndc-private-car-package-policy-irdan556rpmt0002v01202526/document/13812#c-12-i-2"}],"law":[{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 17","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 22","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 23","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(iii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"claim_settlement_time","label":"Claim settlement time promised","section":"Claims","meaning":"How quickly the policy says a claim is decided or paid, and from when that is counted (intimation or last document).","status":"not-stated","value":null,"display":null,"note":"The wording states claim notification and document requirements but does not promise a claim decision or payment time.","quote":null,"sources":[],"law":[{"title":"The Insurance Act, 1938","section":"Section 64UM(4) to (6)","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 10","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 15","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 16","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 22","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(i), V.3(ii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(iii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.4","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 23","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"The Motor Vehicles Act, 1988: Chapter XI, insurance of motor vehicles against third party risks","section":"Section 149","url":"https://indiainsurances.com/law/motor-vehicles-act-1988"}]},{"key":"exclusions_main","label":"Main exclusions","section":"Exclusions","meaning":"What the policy does not pay for, in the policy's own words.","status":"not-stated","value":null,"display":null,"note":null,"quote":null,"sources":[],"law":[{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 11","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 16","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"grievance","label":"Grievance route","section":"Claims","meaning":"Who to complain to first, as stated in the policy, before going to the Insurance Ombudsman.","status":"quote-verified","value":"The policyholder may first submit a grievance in writing to the Policy Issuing Office or the Company’s grievance cells at the Regional Office. If it remains unaddressed, the insured may contact the Officer, Customer Care Department, and may also lodge it on IRDAI IGMS.","display":"Policy Issuing Office or Grievance cells at Regional Office; then Customer Care Department","note":null,"quote":"the insured may submit in writing to the Policy Issuing Office or Grievance cells at Regional Office / of the Company for redressal. If the grievance remains unaddressed, the insured person may contact the Officer, Customer Care Department. ... Grievance may also be lodged at IRDAI Integrated Grievance Management System - https://igms.irda.gov.in/","sources":[{"clause":null,"heading":"GRIEVANCE REDRESSAL","page":26,"url":"https://indiainsurances.com/policy/oriental-insurance/nil-depreciation-comprehensive-ndc-private-car-package-policy-irdan556rpmt0002v01202526/document/13812#c-grievance-redressal"}],"law":[{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 3","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 4","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 5","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"The Consumer Protection Act, 2019","section":"Section 2(11)","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 2(42)","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 34","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 69","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Insurance Act, 1938","section":"Section 38","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 12","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 19","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 20","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 13","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 2","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 5(5), 5(6)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 5(9)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 25","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 26","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule III, Para 11","url":"https://indiainsurances.com/law/irdai-products-regs-2024"},{"title":"Review of revision in premium rates under health insurance policies for senior citizens, 2025","section":"Para 3","url":"https://indiainsurances.com/law/irdai-senior-premium-2025"},{"title":"Insurance Ombudsman Rules, 2017","section":"Rule 13","url":"https://indiainsurances.com/law/ombudsman-rules-2017"},{"title":"Insurance Ombudsman Rules, 2017","section":"Rule 14","url":"https://indiainsurances.com/law/ombudsman-rules-2017"}]},{"key":"perils","label":"What is covered","section":"Cover","meaning":"The events or risks covered.","status":"quote-verified","value":["by fire, explosion, self -ignition or lightning","by burglary, housebreaking, or theft","by riot and strike","by earthquake (fire and shock damage)","by flood, typhoon, hurricane, storm, tempest, inundation, cyclone, hailstorm, frost","by accidental external means","by malicious act","by terrorist activity","whilst in transit by road, rail, inland- waterway lift elevator or air","by landslide, rockslide"],"display":"Fire, theft, riot/strike, earthquake, flood/storm perils, accidental external means, malicious act, terrorism, transit, landslide/rockslide","note":null,"quote":"i) by fire, explosion, self -ignition or lightning;\nii) by burglary, housebreaking, or theft;\niii) by riot and strike;\niv) by earthquake (fire and shock damage);\nv) by flood, typhoon, hurricane, storm, tempest, inundation, cyclone, hailstorm, frost;\nvi) by accidental external means;\nvii) by malicious act;\nviii) by terrorist activity;\nix) whilst in transit by road, rail, inland- waterway lift elevator or air;\nx) by landslide, rockslide.","sources":[{"clause":"Section I","heading":"LOSS OF OR DAMAGE TO THE VEHICLE INSURED","page":4,"url":"https://indiainsurances.com/policy/oriental-insurance/nil-depreciation-comprehensive-ndc-private-car-package-policy-irdan556rpmt0002v01202526/document/13812#c-section-i"}],"law":[]},{"key":"cancellation_refund","label":"Cancellation by you","section":"Renewal and rights","meaning":"What you get back if you cancel during the year.","status":"quote-verified","value":"The policyholder can cancel the policy any time during the term. The company refunds proportionate premium for the unexpired policy period if no claim has been made; if the company cancels for established fraud after 7 days’ prior notice, no refund is made.","display":"Proportionate premium for the unexpired policy period if no claim has been made","note":"The company will not cancel the statutory motor third-party policy except in case of double insurance or total loss of the insured vehicle.","quote":"Policy can be cancelled by the policyholder any time during the term of the policy. ... The Company can cancel the policy on grounds of established fraud by giving a prior notice of 7 days to the policyholder. In this case, no refund of premium shall be done. ... Refund proportionate premium for the unexpired policy period subject to the following:\na) No claim has been made during the policy period","sources":[{"clause":"5","heading":"POLICY CANCELLATION","page":10,"url":"https://indiainsurances.com/policy/oriental-insurance/nil-depreciation-comprehensive-ndc-private-car-package-policy-irdan556rpmt0002v01202526/document/13812#c-5-2"}],"law":[{"title":"The Insurance Act, 1938","section":"Section 64VB","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 8","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 6","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 5","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 17","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 20(3) to 20(5)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, III.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, IV.4","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, IV.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"territory","label":"Where it covers","section":"Overview","meaning":"Geographic area of cover: India only, worldwide, or listed countries. 'As stated in the schedule' is not an answer.","status":"quote-verified","value":"The base policy does not cover accidents outside India. The geographical area can be extended by endorsement to include Nepal, Sri Lanka, Maldives, Bhutan, Pakistan or Bangladesh.","display":"India; extendable by endorsement to Nepal/ Sri Lanka/ Maldives/ Bhutan/ Pakistan/Bangladesh","note":"Sea voyage or air passage for ferrying to the extended geographical area is excluded under the extension.","quote":"In relation to any accident occurring in any geographical area outside India. ... the Geographical Area in this\nPolicy shall from the . . ./ . ./ to the . .../. . / | (both days inclusive) be deemed to include * ... NOTE: - Insert Nepal/ Sri Lanka/ Maldives/ Bhutan/ Pakistan/Bangladesh as the case may be.","sources":[{"clause":"5(g)","heading":null,"page":6,"url":"https://indiainsurances.com/policy/oriental-insurance/nil-depreciation-comprehensive-ndc-private-car-package-policy-irdan556rpmt0002v01202526/document/13812#c-5-g"},{"clause":null,"heading":"IMT. 1. Extension of Geographical Area","page":13,"url":"https://indiainsurances.com/policy/oriental-insurance/nil-depreciation-comprehensive-ndc-private-car-package-policy-irdan556rpmt0002v01202526/document/13812#c-imt-1-extension-of-geographical-area"}],"law":[]},{"key":"cover_types","label":"Cover types","section":"Cover","meaning":"Comprehensive, standalone own damage, third-party only.","status":"not-stated","value":null,"display":null,"note":null,"quote":null,"sources":[],"law":[]},{"key":"third_party","label":"Third-party liability","section":"Cover","meaning":"Compulsory cover for injury, death or property damage to others. Unlimited for death and injury.","status":"quote-verified","value":"Section II covers legal liability arising from use of the vehicle for death of or bodily injury to any person including occupants not carried for hire or reward, and damage to third-party property, subject to the limits of liability in the Schedule.","display":"Covered for death or bodily injury to any person and third-party property damage, subject to Schedule limits","note":"The wording does not print an unlimited death or injury limit; it refers to limits in the Schedule.","quote":"Subject to the limits of liability as laid down in the Schedule hereto the Company will indemnify the insured in the event of an accident caused by or arising out of the use of the vehicle against all sums which the insured shall become legally liable to pay in respect of: - ... death of or bodily injury to any person including occupants carried in the vehicle ... damage to property other than property belonging to the insured or held in trust or in the custody or control of the insured.","sources":[{"clause":"1","heading":null,"page":7,"url":"https://indiainsurances.com/policy/oriental-insurance/nil-depreciation-comprehensive-ndc-private-car-package-policy-irdan556rpmt0002v01202526/document/13812#c-1-3"},{"clause":"1(i)","heading":null,"page":7,"url":"https://indiainsurances.com/policy/oriental-insurance/nil-depreciation-comprehensive-ndc-private-car-package-policy-irdan556rpmt0002v01202526/document/13812#c-1-i"},{"clause":"1(ii)","heading":null,"page":7,"url":"https://indiainsurances.com/policy/oriental-insurance/nil-depreciation-comprehensive-ndc-private-car-package-policy-irdan556rpmt0002v01202526/document/13812#c-1-ii"}],"law":[{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 8","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch V, I, Paras 1 to 4","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch V, I, Para 7","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, IV.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"The Motor Vehicles Act, 1988: Chapter XI, insurance of motor vehicles against third party risks","section":"Section 146","url":"https://indiainsurances.com/law/motor-vehicles-act-1988"},{"title":"The Motor Vehicles Act, 1988: Chapter XI, insurance of motor vehicles against third party risks","section":"Section 147","url":"https://indiainsurances.com/law/motor-vehicles-act-1988"},{"title":"The Motor Vehicles Act, 1988: Chapter XI, insurance of motor vehicles against third party risks","section":"Section 150","url":"https://indiainsurances.com/law/motor-vehicles-act-1988"},{"title":"The Motor Vehicles Act, 1988: Chapter XI, insurance of motor vehicles against third party risks","section":"Section 149","url":"https://indiainsurances.com/law/motor-vehicles-act-1988"},{"title":"The Motor Vehicles Act, 1988: Chapter XI, insurance of motor vehicles against third party risks","section":"Section 157","url":"https://indiainsurances.com/law/motor-vehicles-act-1988"},{"title":"The Motor Vehicles Act, 1988: Chapter XI, insurance of motor vehicles against third party risks","section":"Section 164","url":"https://indiainsurances.com/law/motor-vehicles-act-1988"},{"title":"The Motor Vehicles Act, 1988: Chapter XI, insurance of motor vehicles against third party risks","section":"Section 161","url":"https://indiainsurances.com/law/motor-vehicles-act-1988"},{"title":"The Motor Vehicles Act, 1988: Chapter XI, insurance of motor vehicles against third party risks","section":"Section 166(3)","url":"https://indiainsurances.com/law/motor-vehicles-act-1988"},{"title":"The Motor Vehicles Act, 1988: Chapter XI, insurance of motor vehicles against third party risks","section":"Section 162","url":"https://indiainsurances.com/law/motor-vehicles-act-1988"}]},{"key":"idv","label":"Insured declared value (IDV)","section":"Cover","meaning":"The vehicle's insured value: maximum paid for theft or total loss.","status":"quote-verified","value":"The Insured’s Declared Value is the sum insured, fixed at the commencement of each policy period based on the manufacturer’s listed selling price of the brand and model, including accessories if any, adjusted for depreciation. For total loss, theft or constructive total loss, the company’s maximum liability is the IDV stated in the Policy Schedule.","display":"IDV is the sum insured; fixed at commencement and adjusted for depreciation","note":null,"quote":"Insured's Declared Value (IDV) of the vehicle will be deemed to be the 'SUM INSURED' for the purpose of this policy which is fixed at the commencement of each policy period for the insured vehicle. The IDV of the vehicle (including accessories if any fitted to the vehicle) is to be fixed on the basis of the manufacturer's listed selling price of the brand and model as the vehicle insured at the commencement of insurance/renewal and adjusted for depreciation ... In the event of a Total Loss, Theft, or Constructive Total Loss of the insured vehicle, the Company’s maximum liability shall be limited to the Insured Declared Value (IDV) stated in the Policy Schedule","sources":[{"clause":null,"heading":"Insured’s Declared Value (IDV) / Sum Insured","page":3,"url":"https://indiainsurances.com/policy/oriental-insurance/nil-depreciation-comprehensive-ndc-private-car-package-policy-irdan556rpmt0002v01202526/document/13812#c-insureds-declared-value-idv-sum-insured"},{"clause":null,"heading":"Special Conditions Applicable to the Policy","page":6,"url":"https://indiainsurances.com/policy/oriental-insurance/nil-depreciation-comprehensive-ndc-private-car-package-policy-irdan556rpmt0002v01202526/document/13812#c-special-conditions-applicable-to-the-policy"}],"law":[]},{"key":"depreciation","label":"Depreciation on parts","section":"Limits and co-pay","meaning":"How much of the cost of replaced parts you bear because of age (unless you have zero depreciation).","status":"quote-verified","value":"No depreciation is deducted for partial loss/damage to the insured vehicle and for arriving at aggregate cost of repair for total loss or constructive total loss, if the loss is admitted under the own damage section. This applies only to the first two admissible partial loss claims in the policy period; for the third and later claims, specified depreciation rates apply.","display":"Nil depreciation for first two admissible partial loss claims; depreciation applies from the third claim","note":"Paid add-on options can extend the nil-depreciation benefit up to the 3rd claim or up to the 4th claim.","quote":"No depreciation shall be deducted for partial loss/damage to the insured vehicle and for arriving at aggregate cost of repair for total loss or constructive total loss provided the loss is admitted under the own damage section of the policy ... The coverage is applicable only for first two partial loss claims during the policy period admissible under Section I of the Policy. For third and/or more claim(s), as the case may be, under this policy the following depreciation shall be applicable :- ... For all rubber/ nylon/ plastic parts, tyres and tubes, batteries and air bags -50% ... For fiber glass components - 30% ... For all parts made of glass – Nil ... Rate of Depreciation for Painting: In the case of Painting, the depreciation rate of 50% shall be applied only on the material cost of total painting charges.","sources":[{"clause":"Section I","heading":"LOSS OF OR DAMAGE TO THE VEHICLE INSURED","page":4,"url":"https://indiainsurances.com/policy/oriental-insurance/nil-depreciation-comprehensive-ndc-private-car-package-policy-irdan556rpmt0002v01202526/document/13812#c-section-i"},{"clause":"1","heading":"For all rubber/ nylon/ plastic parts, tyres and tubes, batteries and air bags -50%","page":5,"url":"https://indiainsurances.com/policy/oriental-insurance/nil-depreciation-comprehensive-ndc-private-car-package-policy-irdan556rpmt0002v01202526/document/13812#c-1-2"},{"clause":"2","heading":"For fiber glass components - 30%","page":5,"url":"https://indiainsurances.com/policy/oriental-insurance/nil-depreciation-comprehensive-ndc-private-car-package-policy-irdan556rpmt0002v01202526/document/13812#c-2-2"},{"clause":"3","heading":"For all parts made of glass – Nil","page":5,"url":"https://indiainsurances.com/policy/oriental-insurance/nil-depreciation-comprehensive-ndc-private-car-package-policy-irdan556rpmt0002v01202526/document/13812#c-3"},{"clause":"5","heading":"Rate of Depreciation for Painting","page":5,"url":"https://indiainsurances.com/policy/oriental-insurance/nil-depreciation-comprehensive-ndc-private-car-package-policy-irdan556rpmt0002v01202526/document/13812#c-5"}],"law":[]},{"key":"ncb","label":"No-claim bonus","section":"Cover","meaning":"Discount on own-damage premium for claim-free years (20% to 50%).","status":"quote-verified","value":"No Claim Bonus is a discount on the premium offered by the company for claim-free renewals, subject to applicable conditions.","display":"Discount on premium for claim-free renewals","note":"The wording does not state the percentage scale.","quote":"No Claim Bonus (NCB) means a discount on the premium offered by the Company for claim-free renewals, subject to applicable conditions.","sources":[{"clause":null,"heading":"No Claim Bonus (NCB)","page":3,"url":"https://indiainsurances.com/policy/oriental-insurance/nil-depreciation-comprehensive-ndc-private-car-package-policy-irdan556rpmt0002v01202526/document/13812#c-no-claim-bonus-ncb"}],"law":[]},{"key":"compulsory_deductible","label":"Compulsory deductible","section":"Limits and co-pay","meaning":"Fixed amount you pay on every own-damage claim.","status":"not-stated","value":null,"display":null,"note":"The wording says the deductible is stated in the Schedule and IMT.22 uses a placeholder for the amount, but no fixed compulsory deductible amount is printed.","quote":null,"sources":[],"law":[]},{"key":"deductible","label":"Voluntary deductible","section":"Limits and co-pay","meaning":"An extra amount per claim you choose to bear for a lower premium.","status":"quote-verified","value":"A voluntary deductible is available if opted, with the amount inserted in the endorsement; the insured bears the first aggregate amount of voluntary and compulsory deductible for each event under Section 1.","display":"Available if opted; amount as inserted in the endorsement","note":"The wording does not state fixed rupee options; the chosen deductible is to be inserted.","quote":"It is by declared and agreed that the insured having opted a voluntary deductible of Rs. ............* ... the insured shall bear under Section 1 of the policy in respect of each and every event (including event giving rise to a total loss/constructive total loss) the first Rs *** ... To insert aggregate amount of voluntary deductible opted and the compulsory deductible applicable to the vehicle insured as in G.R. 40.","sources":[{"clause":null,"heading":"IMT 22A. VOLUNTARY DEDUCTIBLE","page":21,"url":"https://indiainsurances.com/policy/oriental-insurance/nil-depreciation-comprehensive-ndc-private-car-package-policy-irdan556rpmt0002v01202526/document/13812#c-imt-22a-voluntary-deductible"}],"law":[]},{"key":"pa_owner_driver","label":"Personal accident cover for owner-driver","section":"Cover","meaning":"Compulsory PA cover for the owner-driver.","status":"quote-verified","value":"Owner-driver personal accident cover applies only when opted for after payment of applicable premium. It pays according to the injury scale, with death, loss of two limbs or sight of two eyes or one limb and sight of one eye, and permanent total disablement at 100%, loss of one limb or sight of one eye at 50%, and aggregate liability not exceeding Rs.15 lakhs during one policy period.","display":"Optional when opted; up to Rs.15 lakhs for owner-driver PA","note":"The wording says this cover can be opted out or the sum insured reduced subject to proof of existing PA cover.","quote":"(Applicable only when opted for after payment of applicable premium)\nThe Company undertakes to pay compensation as per the following scale for bodily injury/ death sustained by the owner-driver ... i) Death 100%\nii) Loss of two limbs or sight of two eyes or one limb and sight of one eye 100%\niii) Loss of one limb or sight of one eye 50%\niv) Permanent total disablement from injuries other than named above 100% ... the total liability of the insurer shall not in the aggregate exceed the sum of Rs.15 lakhs during any one period of insurance","sources":[{"clause":"Section III","heading":"PERSONAL ACCIDENT COVER FOR OWNER-DRIVER","page":8,"url":"https://indiainsurances.com/policy/oriental-insurance/nil-depreciation-comprehensive-ndc-private-car-package-policy-irdan556rpmt0002v01202526/document/13812#c-section-iii"}],"law":[{"title":"Enhancement of Capital Sum Insured in Compulsory Personal Accident Cover for Owner-Driver under Motor Insurance Policies","section":"Para 4(i) to (iii)","url":"https://indiainsurances.com/law/irdai-motor-cpa-2018"},{"title":"Compulsory Personal Accident Insurance for Owner-Driver under Motor Insurance","section":"Paras 1 and 2","url":"https://indiainsurances.com/law/irdai-motor-cpa-choice-2018"},{"title":"Cover for Compulsory Personal Accident (CPA) for Owner-Driver under Motor Insurance Policies","section":"Para 3","url":"https://indiainsurances.com/law/irdai-motor-cpa-standalone-2018"},{"title":"Cover for Compulsory Personal Accident (CPA) for Owner-Driver under Motor Insurance Policies","section":"Para 4(iv) to (viii)","url":"https://indiainsurances.com/law/irdai-motor-cpa-standalone-2018"}]},{"key":"addons","label":"Add-ons offered","section":"Cover","meaning":"Zero depreciation, engine protect, return to invoice, roadside assistance, consumables...","status":"quote-verified","value":["Option I – upto 3rd claim","Option II - upto 4th claim"],"display":"Nil-depreciation extension options up to 3rd or 4th claim","note":"The base product already includes nil depreciation for the first two admissible partial loss claims.","quote":"This policy also has Add- on options on payment of additional premium as under: -\n• Option I – upto 3rd claim\n• Option II - upto 4th claim","sources":[{"clause":"5","heading":"Rate of Depreciation for Painting","page":5,"url":"https://indiainsurances.com/policy/oriental-insurance/nil-depreciation-comprehensive-ndc-private-car-package-policy-irdan556rpmt0002v01202526/document/13812#c-5"}],"law":[]},{"key":"cashless_garages","label":"Cashless garages","section":"Claims","meaning":"Whether repairs can be cashless at network garages.","status":"not-stated","value":null,"display":null,"note":"The clauses provided do not state cashless repairs or a network garage facility.","quote":null,"sources":[],"law":[]},{"key":"motor_exclusions","label":"Main motor exclusions","section":"Exclusions","meaning":"No valid licence, drunk driving, use outside the permitted purpose, wear and tear...","status":"not-stated","value":null,"display":null,"note":null,"quote":null,"sources":[],"law":[]},{"key":"sum_insured_basis","label":"Sum insured basis","section":"Cover","meaning":"How the cover amount is set: market value, reinstatement value, agreed value, IDV.","status":"quote-verified","value":"The cover amount is on an Insured’s Declared Value basis. The vehicle’s IDV is deemed to be the sum insured and is fixed at the commencement of each policy period based on the manufacturer’s listed selling price, including accessories if any, adjusted for depreciation.","display":"Insured’s Declared Value (IDV)","note":null,"quote":"Insured’s Declared Value (IDV) / Sum Insured means the Insured's Declared Value (IDV) of the vehicle will be deemed to be the 'SUM INSURED' for the purpose of this policy which is fixed at the commencement of each policy period for the insured vehicle. The IDV of the vehicle (including accessories if any fitted to the vehicle) is to be fixed on the basis of the manufacturer's listed selling price of the brand and model as the vehicle insured at the commencement of insurance/renewal and adjusted for depreciation","sources":[{"clause":null,"heading":"Insured’s Declared Value (IDV) / Sum Insured","page":3,"url":"https://indiainsurances.com/policy/oriental-insurance/nil-depreciation-comprehensive-ndc-private-car-package-policy-irdan556rpmt0002v01202526/document/13812#c-insureds-declared-value-idv-sum-insured"}],"law":[]}],"documents":[{"kind":"wording","label":"NDC PVT CAR PKG_Policy Wordings.pdf","pages":29,"fetched_at":"2026-10-17 19:54:48+00","source_url":"https://oicl-cms-media.s3.ap-south-1.amazonaws.com/NDC_PVT_CAR_PKG_Policy_Wordings_0e1418f325.pdf","url":"https://indiainsurances.com/policy/oriental-insurance/nil-depreciation-comprehensive-ndc-private-car-package-policy-irdan556rpmt0002v01202526/document/13812"},{"kind":"brochure","label":"SL_NDC PVT CAR PACKAGE.pdf","pages":5,"fetched_at":"2026-10-17 19:52:19+00","source_url":"https://oicl-cms-media.s3.ap-south-1.amazonaws.com/SL_NDC_PVT_CAR_PACKAGE_6bba724e18.pdf","url":"https://indiainsurances.com/policy/oriental-insurance/nil-depreciation-comprehensive-ndc-private-car-package-policy-irdan556rpmt0002v01202526/document/13737"}],"versions":[],"where_to_buy":[{"purpose":"buy","kind":"insurer","name":"Oriental Insurance official website","url":"https://www.orientalinsurance.org.in/","note":"Buy directly from the insurer."},{"purpose":"buy","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."}],"claims_and_complaints":[{"purpose":"claim","kind":"insurer","name":"Claim forms","url":"https://www.orientalinsurance.org.in/claim-form","note":null},{"purpose":"claim","kind":"insurer","name":"Health claim status","url":"https://www.orientalinsurance.org.in/health-claim-status","note":null},{"purpose":"claim","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."},{"purpose":"grievance","kind":"insurer","name":"Grievance redressal","url":"https://www.orientalinsurance.org.in/grievance-redressal","note":null},{"purpose":"grievance","kind":"official","name":"Bima Bharosa (IRDAI grievance portal)","url":"https://bimabharosa.irdai.gov.in/","note":"Register and track a complaint against any insurer with IRDAI. Complain to the insurer first; escalate here if the reply is late or unsatisfactory."},{"purpose":"grievance","kind":"official","name":"e-Daakhil (consumer commission e-filing)","url":"https://edaakhil.nic.in/","note":"Not reachable from our crawler on 2026-10-19; use e-Jagriti if this link does not open."},{"purpose":"grievance","kind":"official","name":"e-Jagriti (consumer commission filing)","url":"https://e-jagriti.gov.in/","note":"Ministry of Consumer Affairs platform for consumer commission cases, a route for insurance disputes that the Ombudsman does not settle."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Ahmedabad","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Gujarat, Dadra & Nagar Haveli, Daman and Diu. Email: oio.ahmedabad@cioins.co.in. Phone: 079 - 25501201/02. Address: Office of the Insurance Ombudsman, Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, AHMEDABAD – 380 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bengaluru","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Karnataka. Email: oio.bengaluru@cioins.co.in. Phone: 080 - 26652048 / 26652049. Address: Office of the Insurance Ombudsman, Jeevan Soudha Building,PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru – 560 078."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bhopal","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Madhya Pradesh, Chhattisgarh. Email: oio.bhopal@cioins.co.in. Phone: 0755 - 2769201 / 2769202 / 2769203. Address: Office of the Insurance Ombudsman, 1st floor,\"Jeevan Shikha\", 60-B,Hoshangabad Road, Opp. Gayatri Mandir,Arera Hills Bhopal – 462 011."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bhubaneswar","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Odisha. Email: oio.bhubaneswar@cioins.co.in. Phone: 0674 - 2596461 /2596455/2596429/2596003. Address: Office of the Insurance Ombudsman, 62, Forest park, Bhubaneswar – 751 009."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Chandigarh","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Punjab, Haryana (excluding Gurugram, Faridabad, Sonepat and Bahadurgarh), Himachal Pradesh, Union Territories of Jammu & Kashmir,Ladakh & Chandigarh. Email: oio.chandigarh@cioins.co.in. Phone: 0172-2706468. Address: Office Of The Insurance Ombudsman, Jeevan Deep Building SCO 20-27, Ground Floor Sector- 17 A, Chandigarh – 160 017."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Chennai","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Tamil Nadu, PuducherryTown and Karaikal (which are part of Puducherry). Email: oio.chennai@cioins.co.in. Phone: 044 - 24333668 / 24333678. Address: Office of the Insurance Ombudsman, Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, CHENNAI – 600 018."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Delhi","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Delhi & following Districts of Haryana - Gurugram, Faridabad, Sonepat & Bahadurgarh. Email: oio.delhi@cioins.co.in. Phone: 011 - 46013992/23213504/23232481. Address: Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi – 110 002."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Guwahati","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura. Email: oio.guwahati@cioins.co.in. Phone: 0361 - 2632204 / 2602205 / 2631307. Address: Office of the Insurance Ombudsman, Jeevan Nivesh, 5th Floor, Near Pan Bazar , S.S. Road, Guwahati – 781001(ASSAM)."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Hyderabad","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Andhra Pradesh, Telangana, Yanam and part of Union Territory of Puducherry. Email: oio.hyderabad@cioins.co.in. Phone: 040 - 23312122 / 23376991 / 23376599 / 23328709 / 23325325. Address: Office of the Insurance Ombudsman, 6-2-46, 1st floor, \"Moin Court\", Lane Opp.Hyundai Showroom , A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Jaipur","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Rajasthan. Email: oio.jaipur@cioins.co.in. Phone: 0141- 2740363. Address: Office of the Insurance Ombudsman, Jeevan Nidhi – II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Kochi","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Kerala, Lakshadweep, Mahe-a part of Union Territory of Puducherry. Email: oio.ernakulam@cioins.co.in. Phone: 0484 - 2358759. Address: Office of the Insurance Ombudsman, 10th Floor, Jeevan Prakash,LIC Building, Opp to Maharaja's College Ground,M.G.Road, Kochi - 682 011."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Kolkata","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: West Bengal, Sikkim, Andaman & Nicobar Islands. Email: oio.kolkata@cioins.co.in. Phone: 033 - 22124339 / 22124341. Address: Office of the Insurance Ombudsman, Hindustan Bldg. Annexe, 7th Floor, 4, C.R. Avenue, KOLKATA - 700 072."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Lucknow","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Districts of Uttar Pradesh : Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur,Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorkhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar. Email: oio.lucknow@cioins.co.in. Phone: 0522 - 4002082 / 3500613. Address: Office of the Insurance Ombudsman, 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Mumbai","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: List of wards under Mumbai Metropolitan Region excluding wards in Mumbai – i.e M/E, M/W, N , S and T covered under Office of Insurance Ombudsman Thane and excluding areas of Navi Mumbai. Email: oio.mumbai@cioins.co.in. Phone: 022 - 69038800/27/29/31/32/33. Address: Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Noida","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: State of Uttarakhand and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshehar, Etah, Kannauj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautam Buddh nagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur. Email: oio.noida@cioins.co.in. Phone: 0120-4027589. Address: Office of the Insurance Ombudsman, Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: offices and jurisdiction","url":"https://www.cioins.co.in/Ombudsman","note":"Addresses, phone numbers, e-mail and the states or districts each Ombudsman office covers."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Patna","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Bihar, Jharkhand. Email: oio.patna@cioins.co.in. Phone: 0612-2547068. Address: Office of the Insurance Ombudsman, 2nd Floor, Lalit Bhawan, Bailey Road, Patna 800 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Pune","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: State of Goa and State of Maharashtra excluding areas of Navi Mumbai, Thane district,Palghar District, Raigad district & Mumbai Metropolitan Region. Email: oio.pune@cioins.co.in. Phone: 020-24471175. Address: Office of the Insurance Ombudsman, Jeevan Darshan Bldg., 3rd Floor, C.T.S. No.s. 195 to 198, N.C. Kelkar Road, Narayan Peth, Pune – 411 030."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: register a complaint online","url":"https://cioins.co.in/Complaint/Online","note":"Council for Insurance Ombudsmen. Free. For disputes with an insurer after its own grievance process; the office is chosen by where you live (see the offices list)."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Thane","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Area of Navi Mumbai, Thane District, Raigad District, Palghar District and wards of Mumbai , M/East, M/West, N, S and T. Email: oio.thane@cioins.co.in. Phone: 022-20812868/69. Address: Office of the Insurance Ombudsman, Jeevan Chintamani Building, 2nd Floor,Near New RTO Office, Louis Wadi,Vasantrao Naik Mahamarg, Thane (West)- 400604."},{"purpose":"grievance","kind":"official","name":"National Consumer Helpline","url":"https://consumerhelpline.gov.in/public/","note":"Government consumer helpline; can take up a complaint before you go to a consumer commission."},{"purpose":"port","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."}],"notice":"Information, not advice. IndiaInsurances is not an insurer or an insurance intermediary, does not sell insurance and earns no commission. Policy terms change and your own policy schedule can differ: always confirm with the policy document and the insurer before you buy or claim.","cite_as":"Nil Depreciation Comprehensive (NDC) Private Car Package Policy (UIN IRDAN556RPMT0002V01202526), IndiaInsurances, https://indiainsurances.com/policy/oriental-insurance/nil-depreciation-comprehensive-ndc-private-car-package-policy-irdan556rpmt0002v01202526"}