{"uin":"IRDAN190RP0011V01202021","name":"New India Bharat Sookshma Udyam Suraksha","url":"https://indiainsurances.com/policy/new-india-assurance/new-india-bharat-sookshma-udyam-suraksha-irdan190rp0011v01202021","insurer":{"slug":"new-india-assurance","name":"The New India Assurance Company Limited","url":"https://indiainsurances.com/insurer/new-india-assurance"},"line":"general","category":"business","category_name":"Shop and business","irdai_type":"Main product","kind":"product","status":"active","approved_on":"2021-03-28","withdrawn_on":null,"summary":"New India Bharat Sookshma Udyam Suraksha covers physical loss, damage or destruction of insured business property from listed insured events where the total value at risk at one location is not exceeding ₹ 5 Crore. The policy has an excess of ₹ 5,000 for each claim and waives underinsurance up to 15%.","analysis":{"state":"machine","analysed_at":"2026-10-20 08:33:47.293895+00","note":"First pass: one AI reading; every stated fact carries a verbatim quote found in the cited clause, but it has not been reviewed. Check the clause before relying on it."},"facts":[{"key":"plan_variants","label":"Plans and variants","section":"Overview","meaning":"The named plans inside this product (not cover types or payout options). Facts can differ between them.","status":"not-stated","value":null,"display":null,"note":"No named plan variants are printed in the wording.","quote":null,"sources":[],"law":[]},{"key":"policy_term","label":"Policy term","section":"Eligibility","meaning":"How long one policy runs before it ends or must be renewed.","status":"not-stated","value":null,"display":null,"note":"The wording says the Policy Period is shown in the Policy Schedule, but no fixed term is printed in the wording.","quote":null,"sources":[],"law":[]},{"key":"claim_intimation","label":"Claim intimation deadline","section":"Claims","meaning":"How soon you must tell the insurer about a claim or hospitalisation.","status":"quote-verified","value":"Give notice to the insurer immediately as soon as loss or physical damage occurs. Submit the claim form at the earliest opportunity, but within 30 days from the date you first notice the loss or damage.","display":"Immediate notice; claim form within 30 days from first noticing loss or damage","note":null,"quote":"As soon as any loss or physical damage occurs to any Insured Property due to an Insured Event, You must immediately give notice to Us of the loss or damage. ... You must submit Your claim in Our claim-form at the earliest opportunity, but within 30 days from the date You first notice the loss or damage.","sources":[{"clause":null,"heading":"1. Immediate notice to Us","page":21,"url":"https://indiainsurances.com/policy/new-india-assurance/new-india-bharat-sookshma-udyam-suraksha-irdan190rp0011v01202021/document/27027#c-1-immediate-notice-to-us"},{"clause":null,"heading":"4. Submit claim","page":22,"url":"https://indiainsurances.com/policy/new-india-assurance/new-india-bharat-sookshma-udyam-suraksha-irdan190rp0011v01202021/document/27027#c-4-submit-claim"}],"law":[{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 20, 21","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"claim_documents","label":"Claim documents","section":"Claims","meaning":"Documents the insurer asks for when you claim.","status":"quote-verified","value":["claim-form","Policy Number","Your name","details of report to the police that You made","details of report to any authority that You made","details of the Insured Event","a brief statement of the loss","particulars of any other insurance","details of loss or damage under Add-ons, if any","photographs of loss or physical damage, wherever possible","Plans, specification books, vouchers, invoices pertaining to costs incurred for reconstruction/replacement/repairs","additional information that We require for verifying Your claim"],"display":"Claim-form; policy and insured details; police or authority reports; event and loss details; other insurance details; add-on loss details; photographs where possible; plans, specifications, vouchers and invoices; additional information requested","note":null,"quote":"You must state in this notice i) the Policy Number, ii) Your name, iii) details of report to the police that You made, iv) details of report to any authority that You made, v) details of the Insured Event vi) a brief statement of the loss, vii) particulars of any other insurance of the Insured Property, Your Premises or any other Property on Your Premises. viii) details of loss or damage under Add-ons, if any, and ix) submit photographs of loss or physical damage, wherever possible. ... You must submit Your claim in Our claim-form at the earliest opportunity, but within 30 days from the date You first notice the loss or damage. ... You must support Your claim for Insured Property with Plans, specification books,\nvouchers, | invoices | pertaining | to | costs | incurred | by | You | for\nreconstruction/replacement/repairs. ... You must give Us, when We request, any additional information that We require for verifying Your claim.","sources":[{"clause":null,"heading":"1. Immediate notice to Us","page":21,"url":"https://indiainsurances.com/policy/new-india-assurance/new-india-bharat-sookshma-udyam-suraksha-irdan190rp0011v01202021/document/27027#c-1-immediate-notice-to-us"},{"clause":null,"heading":"4. Submit claim","page":22,"url":"https://indiainsurances.com/policy/new-india-assurance/new-india-bharat-sookshma-udyam-suraksha-irdan190rp0011v01202021/document/27027#c-4-submit-claim"},{"clause":null,"heading":"5. Establish loss","page":22,"url":"https://indiainsurances.com/policy/new-india-assurance/new-india-bharat-sookshma-udyam-suraksha-irdan190rp0011v01202021/document/27027#c-5-establish-loss"}],"law":[{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 17","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 22","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 23","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(iii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"claim_settlement_time","label":"Claim settlement time promised","section":"Claims","meaning":"How quickly the policy says a claim is decided or paid, and from when that is counted (intimation or last document).","status":"not-stated","value":null,"display":null,"note":"The claims procedure does not print a time limit for deciding or paying a claim.","quote":null,"sources":[],"law":[{"title":"The Insurance Act, 1938","section":"Section 64UM(4) to (6)","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 10","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 15","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 16","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 22","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(i), V.3(ii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(iii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.4","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 23","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"The Motor Vehicles Act, 1988: Chapter XI, insurance of motor vehicles against third party risks","section":"Section 149","url":"https://indiainsurances.com/law/motor-vehicles-act-1988"}]},{"key":"exclusions_main","label":"Main exclusions","section":"Exclusions","meaning":"What the policy does not pay for, in the policy's own words.","status":"quote-verified","value":["Excess of ₹ 5,000 (Rupees Five Thousand) for each claim","Your deliberate, wilful or intentional act or omission, or of anyone on Your behalf, or with Your connivance","Loss, damage or destruction to any electrical/electronic machine, apparatus, fixture, or fitting by over-running, excessive pressure, short circuiting, arcing, self-heating or leakage of electricity from whatever cause","Loss, destruction or damage to the stocks in cold storage premises caused by change of temperature","Loss, or damage by spoilage resulting from the retardation or interruption or cessation of any process or operation caused by operation of any of the Insured Events","Your Premises or any Insured Building remaining continuously unoccupied for a period of more than 30 days","War, invasion, act of foreign enemy hostilities or war-like operations","Ionising radiation or contamination by radioactivity","Pollution or contamination","Loss, destruction or damage to bullion or unset precious stones, any curios or works of art unless such amount is declared separately and recorded in the Policy Schedule","Loss of any Insured Property which is missing or has been mislaid","Any reduction in market value of any Insured Property after its repair or reinstatement","Loss or damage to any Insured Property or any claim which is covered by a marine policy in force at the time of loss or damage","Any consequential or indirect loss or damage of any description","Costs, fees or expenses for preparing any claim"],"display":"Excess ₹ 5,000; deliberate acts; electrical breakdown; cold storage temperature change; spoilage from process interruption; unoccupied premises over 30 days; war; nuclear/radioactivity; pollution/contamination; bullion, precious stones, curios or art unless declared; missing or mislaid property; reduction in market value; marine policy overlap; consequential or indirect loss; claim preparation costs","note":"Pollution or contamination has exceptions where the pollution or contamination itself has resulted from an Insured Event, or an Insured Event itself results from pollution or contamination.","quote":"We do not cover losses or expenses, or any loss, damage to, or destruction of the Insured Property, directly or indirectly as a result of or if caused by or arising from events, stated below:\n1. i. Excess of ₹ 5,000 (Rupees Five Thousand) for each claim. This means that We will deduct ₹ 5000 (Rupees Five Thousand) for each and every loss suffered by You under the terms of this policy.\nii. For terrorism risk the Excess shall be as per the clause attached to this policy.\n2. Your deliberate, wilful or intentional act or omission, or of anyone on Your behalf, or with Your connivance.\n3. Loss, damage or destruction to any electrical/electronic machine, apparatus, fixture, or fitting by over-running, excessive pressure, short circuiting, arcing, self-heating or leakage of electricity from whatever cause (lightning included). This exclusion applies only to the particular machine so lost, damaged or destroyed. However, any ensuing loss or damage to other insured property due to operation of an insured peril is covered.\n4. Loss, destruction or damage to the stocks in cold storage premises caused by change of temperature.\n5. Loss, or damage by spoilage resulting from the retardation or interruption or cessation of any process or operation caused by operation of any of the Insured Events.\n6. Your Premises or any Insured Building remaining continuously unoccupied for a period of more than 30 days, unless You have obtained prior written approval from Us and such approval is recorded as an endorsement on the Policy.\n7. War, invasion, act of foreign enemy hostilities or war-like operations (whether war is declared or not), civil war, mutiny, civil commotion amounting to a popular rising, military rising, rebellion, revolution, insurrection or military or usurped power.\n8. Ionising radiation or contamination by radioactivity from any nuclear fuel or from any nuclear waste from combustion of nuclear fuel, or the radioactive, toxic, explosive or other hazardous properties of any explosive nuclear assembly or nuclear component that is part of it.\n9. Pollution or contamination, unless ... 10. Loss, destruction or damage to bullion or unset precious stones, any curios or works of art unless such amount is declared separately and recorded in the Policy Schedule.\n11. Loss of any Insured Property which is missing or has been mislaid, or its disappearance cannot be linked to any single identifiable Insured Event.\n12. Loss or damage to any Insured Property removed from Your Premises to any other place, except\ni. machinery and equipment temporarily removed for repairs, cleaning, renovation or other similar purposes for a period not exceeding 60 days,\nii. Stock covered under Clause (C) (4.3) of this Policy -.\n13. Any reduction in market value of any Insured Property after its repair or reinstatement.\n14. Loss or damage to any Insured Property or any claim which is covered by a marine policy in force at the time of loss or damage, except in excess of the limits of that policy.\n15. Any consequential or indirect loss or damage of any description, i.e. losses or extra costs (financial or non-financial) that follow or are a consequence of an Insured Event, like, loss by delay, loss of income or wages or earnings, or of market, or of time, medical expenses, or any costs not covered by this Policy.\n16. Costs, fees or expenses for preparing any claim.","sources":[{"clause":null,"heading":"Clause D. Exclusions, that is, what We do not cover","page":14,"url":"https://indiainsurances.com/policy/new-india-assurance/new-india-bharat-sookshma-udyam-suraksha-irdan190rp0011v01202021/document/27027#c-clause-d-exclusions-that-is-what-we-do-not-cover"},{"clause":"4(c)(ii)","heading":null,"page":14,"url":"https://indiainsurances.com/policy/new-india-assurance/new-india-bharat-sookshma-udyam-suraksha-irdan190rp0011v01202021/document/27027#c-4-c-ii-2"}],"law":[{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 11","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 16","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"grievance","label":"Grievance route","section":"Claims","meaning":"Who to complain to first, as stated in the policy, before going to the Insurance Ombudsman.","status":"quote-verified","value":"First send the grievance in writing by post or email to the insurer's Grievance Redressal Officer at the Head Office address or gro@newindia.co.in. If it is not resolved within 15 days or you are unhappy with the resolution, you can approach IRDAI's Grievance Redressal Cell.","display":"First to the Grievance Redressal Officer; then IRDAI if not resolved within 15 days or unhappy with the resolution","note":null,"quote":"You can send Your grievance in writing by post or email to Our Grievance Redressal Officer at the following address:\nThe New India Assurance Co.Ltd., Head Office, 87 M.G.Road, Fort, Mumbai - 400 001 ... Email: gro@newindia.co.in ... In case it is not resolved within 15 days or if You are unhappy with the resolution You can approach the Grievance Redressal Cell of the Consumer Affairs Department of IRDAI","sources":[{"clause":null,"heading":"1. Our Grievance Redressal Officer","page":25,"url":"https://indiainsurances.com/policy/new-india-assurance/new-india-bharat-sookshma-udyam-suraksha-irdan190rp0011v01202021/document/27027#c-1-our-grievance-redressal-officer"},{"clause":null,"heading":"Email: gro@newindia.co.in","page":25,"url":"https://indiainsurances.com/policy/new-india-assurance/new-india-bharat-sookshma-udyam-suraksha-irdan190rp0011v01202021/document/27027#c-email-gro-newindia-co-in"},{"clause":"9(a)","heading":null,"page":25,"url":"https://indiainsurances.com/policy/new-india-assurance/new-india-bharat-sookshma-udyam-suraksha-irdan190rp0011v01202021/document/27027#c-9-a"}],"law":[{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 3","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 4","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 5","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"The Consumer Protection Act, 2019","section":"Section 2(11)","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 2(42)","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 34","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 69","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Insurance Act, 1938","section":"Section 38","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 12","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 19","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 20","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 13","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 2","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 5(5), 5(6)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 5(9)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 25","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 26","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule III, Para 11","url":"https://indiainsurances.com/law/irdai-products-regs-2024"},{"title":"Review of revision in premium rates under health insurance policies for senior citizens, 2025","section":"Para 3","url":"https://indiainsurances.com/law/irdai-senior-premium-2025"},{"title":"Insurance Ombudsman Rules, 2017","section":"Rule 13","url":"https://indiainsurances.com/law/ombudsman-rules-2017"},{"title":"Insurance Ombudsman Rules, 2017","section":"Rule 14","url":"https://indiainsurances.com/law/ombudsman-rules-2017"}]},{"key":"perils","label":"What is covered","section":"Cover","meaning":"The events or risks covered.","status":"quote-verified","value":["Fire, including due to its own fermentation, or natural heating or spontaneous combustion","Explosion or Implosion","Lightning","Earthquake, volcanic eruption, or other convulsions of nature","Storm, Cyclone, Typhoon, Tempest, Hurricane, Tornado, Tsunami, Flood and Inundation","Subsidence of the land on which Your Premises stand, Landslide, Rockslide","Bush fire, Forest fire, Jungle fire","Impact damage of any kind","Missile testing operations","Riot, Strikes, Malicious Damages","Acts of terrorism","Bursting or overflowing of water tanks, apparatus and pipes","Leakage from automatic sprinkler installations","Theft within 7 (seven) days from the occurrence of and proximately caused by any of the above Insured Events"],"display":"Fire; explosion or implosion; lightning; earthquake, volcanic eruption or other convulsions of nature; storm, cyclone, typhoon, tempest, hurricane, tornado, tsunami, flood and inundation; subsidence, landslide, rockslide; bush, forest or jungle fire; impact damage; missile testing operations; riot, strikes, malicious damages; terrorism; bursting or overflowing water tanks, apparatus and pipes; sprinkler leakage; theft within 7 days caused by an insured event","note":"The policy table also lists event-specific exclusions in Column B.","quote":"We give insurance cover for physical loss or damage, or destruction caused to Insured Property by the following unforeseen events occurring during the Policy Period. ... 1. | Fire, including due to its own fermentation, or natural heating or spontaneous combustion. ... 2. | Explosion or Implosion ... 3. | Lightning ... 4. | Earthquake, volcanic eruption, or other convulsions of nature ... 5. | Storm, Cyclone, Typhoon, Tempest, Hurricane, Tornado, Tsunami, Flood and Inundation, ... 6. | Subsidence of the land on which Your Premises stand, Landslide, Rockslide ... 7. | Bush fire, Forest fire, Jungle fire, ... 8. | Impact damage of any kind, i.e., damage caused by impact of, or | ... collision caused by any external physical object (e.g. vehicle, animal, falling trees, aircraft, wall etc.) ... 9. | Missile testing operations ... 10. | Riot, Strikes, Malicious Damages ... 11. | Acts of terrorism (Coverage as per Terrorism Clause attached.) ... 12. | Bursting or overflowing of water tanks, apparatus and pipes, ... 13. | Leakage from automatic sprinkler installations. ... 14. | Theft within 7 (seven) days from the occurrence of and proximately caused by any of the above Insured Events","sources":[{"clause":null,"heading":"Clause B. Insured Events","page":7,"url":"https://indiainsurances.com/policy/new-india-assurance/new-india-bharat-sookshma-udyam-suraksha-irdan190rp0011v01202021/document/27027#c-clause-b-insured-events"}],"law":[]},{"key":"deductible","label":"Deductible or excess","section":"Limits and co-pay","meaning":"Amount of each claim you bear.","status":"quote-verified","value":"The policy deducts an excess of ₹ 5,000 for each and every loss. For terrorism risk, the excess is as per the terrorism clause attached to the policy.","display":"₹ 5,000 for each claim; terrorism risk excess as per attached clause","note":null,"quote":"Excess of ₹ 5,000 (Rupees Five Thousand) for each claim. This means that We will deduct ₹ 5000 (Rupees Five Thousand) for each and every loss suffered by You under the terms of this policy.\nii. For terrorism risk the Excess shall be as per the clause attached to this policy.","sources":[{"clause":null,"heading":"Clause D. Exclusions, that is, what We do not cover","page":14,"url":"https://indiainsurances.com/policy/new-india-assurance/new-india-bharat-sookshma-udyam-suraksha-irdan190rp0011v01202021/document/27027#c-clause-d-exclusions-that-is-what-we-do-not-cover"}],"law":[]},{"key":"cancellation_refund","label":"Cancellation by you","section":"Renewal and rights","meaning":"What you get back if you cancel during the year.","status":"quote-verified","value":"You can cancel at any time by written notice. The insurer refunds premium after retaining premium at the short-period scale of rates, i.e. pro rata +10%.","display":"Refund after retaining short-period premium, i.e. pro rata +10%","note":null,"quote":"You can cancel this Policy at any time by giving Us notice in writing. The Policy will terminate when We receive Your notice.\nb) If You cancel the Policy, We will refund premium by retaining premium at short period of scale of rates, i.e., pro rata +10%","sources":[{"clause":null,"heading":"III) Cancellation and termination of Policy 1. Cancellation by You at any time","page":19,"url":"https://indiainsurances.com/policy/new-india-assurance/new-india-bharat-sookshma-udyam-suraksha-irdan190rp0011v01202021/document/27027#c-iii-cancellation-and-termination-of-policy-1-can"}],"law":[{"title":"The Insurance Act, 1938","section":"Section 64VB","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 8","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 6","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 5","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 17","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 20(3) to 20(5)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, III.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, IV.4","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, IV.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"territory","label":"Where it covers","section":"Overview","meaning":"Geographic area of cover: India only, worldwide, or listed countries. 'As stated in the schedule' is not an answer.","status":"not-stated","value":null,"display":null,"note":"The wording refers to insured premises and the Policy Schedule, but does not print a geographic territory of cover.","quote":null,"sources":[],"law":[]},{"key":"property_covered","label":"Property covered","section":"Cover","meaning":"Building, stock, plant, machinery, contents.","status":"quote-verified","value":"The policy covers insured business property declared in the policy: Building, Plant and Machinery, Furniture, Fixture and Fittings, Stocks and any other Contents, located in the premises unless specifically stated. It applies where the total value at risk across all insurable asset classes at one location is not exceeding ₹ 5 Crore at the policy commencement date.","display":"Building, Plant and Machinery, Furniture, Fixture and Fittings, Stocks and any other Contents declared and insured; total value at risk at one location not exceeding ₹ 5 Crore","note":null,"quote":"This Policy is issued to You and covers Your Insured Property relating to Your Business as mentioned in the Policy Schedule, where the total value at risk across all insurable asset classes at one location is not exceeding ₹ 5 Crore (Rupees Five Crore only) at the policy Commencement Date. ... Insured Property | The Building, Plant and Machinery, Furniture, Fixture and Fittings, Stocks and any other Contents that are declared and insured by You under this Policy, and are located in Your Premises unless specifically stated in this Policy. The Insured Property is shown in the Policy Schedule.","sources":[{"clause":"2(i)","heading":null,"page":3,"url":"https://indiainsurances.com/policy/new-india-assurance/new-india-bharat-sookshma-udyam-suraksha-irdan190rp0011v01202021/document/27027#c-2-i"},{"clause":"4","heading":"Special Meanings of Words: Words stated in the table below have a special meaning","page":4,"url":"https://indiainsurances.com/policy/new-india-assurance/new-india-bharat-sookshma-udyam-suraksha-irdan190rp0011v01202021/document/27027#c-4"}],"law":[]},{"key":"business_interruption","label":"Business interruption","section":"Cover","meaning":"Loss of profit while the business cannot run.","status":"quote-verified","value":"Business interruption or loss of profit is not covered. The policy excludes consequential or indirect loss, including loss by delay, loss of income or wages or earnings, loss of market and loss of time.","display":"Not covered; consequential or indirect loss such as loss of income, earnings, market or time is excluded","note":null,"quote":"Any consequential or indirect loss or damage of any description, i.e. losses or extra costs (financial or non-financial) that follow or are a consequence of an Insured Event, like, loss by delay, loss of income or wages or earnings, or of market, or of time, medical expenses, or any costs not covered by this Policy.","sources":[{"clause":"4(c)(ii)","heading":null,"page":14,"url":"https://indiainsurances.com/policy/new-india-assurance/new-india-bharat-sookshma-udyam-suraksha-irdan190rp0011v01202021/document/27027#c-4-c-ii-2"}],"law":[]},{"key":"sum_insured_basis","label":"Sum insured basis","section":"Cover","meaning":"How the cover amount is set: market value, reinstatement value, agreed value, IDV.","status":"quote-verified","value":"Building, Plant and Machinery, Furniture, Fixture and Fittings and other contents are insured on Reinstatement Value. Raw material is on landed cost at the premises, stock in process on input cost at the time of loss, finished stock on manufacturing cost or Contract Price for goods sold but not delivered, and bullion, unset precious stones, curios, works of art or obsolete machinery are on Agreed Value subject to an acceptable valuation certificate.","display":"Reinstatement Value for building, plant and machinery, furniture, fixtures and fittings and contents; stocks on landed cost, input cost, manufacturing cost or Contract Price; specified valuables on Agreed Value","note":null,"quote":"For Building, Plant and Machinery, Furniture, Fixture and Fittings and any other contents: Reinstatement Value ... For raw material: landed cost at Your Premises. ... For stock in process: input cost of the stock at the time of loss. ... For finished stock: the manufacturing cost of the finished stock or the Contract Price of goods sold but not delivered and more precisely defined below. ... Bullion or unset precious stones, any curios or works of art or obsolete machinery and the like are to be covered on Agreed Value basis subject to a valuation certificate being submitted and found acceptable by Us.","sources":[{"clause":"4(i)","heading":null,"page":10,"url":"https://indiainsurances.com/policy/new-india-assurance/new-india-bharat-sookshma-udyam-suraksha-irdan190rp0011v01202021/document/27027#c-4-i"},{"clause":"4(a)","heading":"For raw material","page":10,"url":"https://indiainsurances.com/policy/new-india-assurance/new-india-bharat-sookshma-udyam-suraksha-irdan190rp0011v01202021/document/27027#c-4-a"},{"clause":"4(b)","heading":"For stock in process","page":10,"url":"https://indiainsurances.com/policy/new-india-assurance/new-india-bharat-sookshma-udyam-suraksha-irdan190rp0011v01202021/document/27027#c-4-b"},{"clause":"4(c)","heading":"For finished stock","page":10,"url":"https://indiainsurances.com/policy/new-india-assurance/new-india-bharat-sookshma-udyam-suraksha-irdan190rp0011v01202021/document/27027#c-4-c"}],"law":[]},{"key":"under_insurance","label":"Under-insurance (average) clause","section":"Limits and co-pay","meaning":"If the sum insured is less than the real value, claims are cut in proportion.","status":"quote-verified","value":"If the Reinstatement/Replacement Value of the insured property is more than the sum insured, the claim payment is reduced proportionately, but underinsurance is waived up to 15%. If the sum insured is less than 85% of the value of insurable assets, you bear a proportionate share of the loss; every item is subject separately, and it does not apply to Cover for Specific Contents.","display":"Average applies if underinsured, waived up to 15%; if sum insured is less than 85% of value, you bear a proportionate share","note":null,"quote":"If the Reinstatement/Replacement Value of the Insured Property, in totality, including additions, alterations, erections and new acquisitions, is more than the Sum Insured, except to the extent waived in Clause F (3) of this Policy, it amounts to underinsurance, and will reduce proportionate to the difference from the amount that We will pay for Your claim.\n2. Every item of Insured Property is subject to this condition separately.\n3. Under this Bharat Sookshma Udyam Suraksha Policy, We will waive underinsurance upto 15%.\n4. If at the time of damage, the Sum Insured applicable to the relevant Buildings, Plant and Machinery, Furniture, Fixture, Fittings, Stocks and other Contents is less than 85% of the value of Insurable Assets You will be responsible for the difference and You will bear a proportionate share of the loss.\n5. Underinsurance will not apply to Cover for Specific Contents.","sources":[{"clause":null,"heading":"Clause F. Underinsurance","page":16,"url":"https://indiainsurances.com/policy/new-india-assurance/new-india-bharat-sookshma-udyam-suraksha-irdan190rp0011v01202021/document/27027#c-clause-f-underinsurance"}],"law":[]}],"documents":[{"kind":"wording","label":"Policy wording","pages":19,"fetched_at":"2026-10-17 19:54:41+00","source_url":"https://www.newindia.co.in/assets/docs/know-more/fire/new-india-bharat-sookshma-udyam-suraksha-policy/Policy%20wordings.pdf","url":"https://indiainsurances.com/policy/new-india-assurance/new-india-bharat-sookshma-udyam-suraksha-irdan190rp0011v01202021/document/13539"},{"kind":"wording","label":"New India Bharat Sookshma Udyam Suraksha (IRDAI copy)","pages":27,"fetched_at":"2026-10-20 01:41:39+00","source_url":"https://irdai.gov.in/documents/37343/993134/IRDAN190RP0011V01202021_GEN4308.pdf/1436050e-0a9f-b055-61bc-79f9c01e83f3?version=1.1&t=1668773180061&download=true","url":"https://indiainsurances.com/policy/new-india-assurance/new-india-bharat-sookshma-udyam-suraksha-irdan190rp0011v01202021/document/27027"},{"kind":"prospectus","label":"Prospectus Form","pages":12,"fetched_at":"2026-10-17 19:55:09+00","source_url":"https://www.newindia.co.in/assets/docs/know-more/fire/new-india-bharat-sookshma-udyam-suraksha-policy/Prospectus.pdf","url":"https://indiainsurances.com/policy/new-india-assurance/new-india-bharat-sookshma-udyam-suraksha-irdan190rp0011v01202021/document/13552"},{"kind":"cis","label":"Customer Information Sheet","pages":5,"fetched_at":"2026-10-17 19:55:05+00","source_url":"https://www.newindia.co.in/assets/docs/know-more/fire/new-india-bharat-griha-raksha-policy/Customer%20Information%20Sheet.pdf","url":"https://indiainsurances.com/policy/new-india-assurance/new-india-bharat-sookshma-udyam-suraksha-irdan190rp0011v01202021/document/13550"},{"kind":"cis","label":"Customer Information Sheet","pages":5,"fetched_at":"2026-10-17 19:55:11+00","source_url":"https://www.newindia.co.in/assets/docs/know-more/fire/new-india-bharat-sookshma-udyam-suraksha-policy/Customer%20Information%20Sheet.pdf","url":"https://indiainsurances.com/policy/new-india-assurance/new-india-bharat-sookshma-udyam-suraksha-irdan190rp0011v01202021/document/13551"},{"kind":"brochure","label":"Sales Literature","pages":11,"fetched_at":"2026-10-17 19:52:37+00","source_url":"https://www.newindia.co.in/assets/docs/know-more/fire/new-india-bharat-sookshma-udyam-suraksha-policy/Key%20Features%20Document%20%28KFD%292.pdf","url":"https://indiainsurances.com/policy/new-india-assurance/new-india-bharat-sookshma-udyam-suraksha-irdan190rp0011v01202021/document/13487"}],"versions":[{"uin":"GEN4308","version":null,"approved_on":null},{"uin":"IRDAN190RP0011V02202021","version":null,"approved_on":null},{"uin":"IRDAN190RP0011V01202021","version":null,"approved_on":null}],"where_to_buy":[{"purpose":"buy","kind":"insurer","name":"New India Assurance official website","url":"https://www.newindia.co.in/","note":"Buy directly from the insurer."},{"purpose":"buy","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."}],"claims_and_complaints":[{"purpose":"claim","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."},{"purpose":"grievance","kind":"insurer","name":"Grievance redressal","url":"https://www.newindia.co.in/grievance","note":null},{"purpose":"grievance","kind":"official","name":"Bima Bharosa (IRDAI grievance portal)","url":"https://bimabharosa.irdai.gov.in/","note":"Register and track a complaint against any insurer with IRDAI. Complain to the insurer first; escalate here if the reply is late or unsatisfactory."},{"purpose":"grievance","kind":"official","name":"e-Daakhil (consumer commission e-filing)","url":"https://edaakhil.nic.in/","note":"Not reachable from our crawler on 2026-10-19; use e-Jagriti if this link does not open."},{"purpose":"grievance","kind":"official","name":"e-Jagriti (consumer commission filing)","url":"https://e-jagriti.gov.in/","note":"Ministry of Consumer Affairs platform for consumer commission cases, a route for insurance disputes that the Ombudsman does not settle."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Ahmedabad","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Gujarat, Dadra & Nagar Haveli, Daman and Diu. Email: oio.ahmedabad@cioins.co.in. Phone: 079 - 25501201/02. Address: Office of the Insurance Ombudsman, Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, AHMEDABAD – 380 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bengaluru","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Karnataka. Email: oio.bengaluru@cioins.co.in. Phone: 080 - 26652048 / 26652049. Address: Office of the Insurance Ombudsman, Jeevan Soudha Building,PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru – 560 078."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bhopal","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Madhya Pradesh, Chhattisgarh. Email: oio.bhopal@cioins.co.in. Phone: 0755 - 2769201 / 2769202 / 2769203. Address: Office of the Insurance Ombudsman, 1st floor,\"Jeevan Shikha\", 60-B,Hoshangabad Road, Opp. Gayatri Mandir,Arera Hills Bhopal – 462 011."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bhubaneswar","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Odisha. Email: oio.bhubaneswar@cioins.co.in. Phone: 0674 - 2596461 /2596455/2596429/2596003. Address: Office of the Insurance Ombudsman, 62, Forest park, Bhubaneswar – 751 009."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Chandigarh","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Punjab, Haryana (excluding Gurugram, Faridabad, Sonepat and Bahadurgarh), Himachal Pradesh, Union Territories of Jammu & Kashmir,Ladakh & Chandigarh. Email: oio.chandigarh@cioins.co.in. Phone: 0172-2706468. Address: Office Of The Insurance Ombudsman, Jeevan Deep Building SCO 20-27, Ground Floor Sector- 17 A, Chandigarh – 160 017."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Chennai","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Tamil Nadu, PuducherryTown and Karaikal (which are part of Puducherry). Email: oio.chennai@cioins.co.in. Phone: 044 - 24333668 / 24333678. Address: Office of the Insurance Ombudsman, Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, CHENNAI – 600 018."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Delhi","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Delhi & following Districts of Haryana - Gurugram, Faridabad, Sonepat & Bahadurgarh. Email: oio.delhi@cioins.co.in. Phone: 011 - 46013992/23213504/23232481. Address: Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi – 110 002."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Guwahati","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura. Email: oio.guwahati@cioins.co.in. Phone: 0361 - 2632204 / 2602205 / 2631307. Address: Office of the Insurance Ombudsman, Jeevan Nivesh, 5th Floor, Near Pan Bazar , S.S. Road, Guwahati – 781001(ASSAM)."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Hyderabad","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Andhra Pradesh, Telangana, Yanam and part of Union Territory of Puducherry. Email: oio.hyderabad@cioins.co.in. Phone: 040 - 23312122 / 23376991 / 23376599 / 23328709 / 23325325. Address: Office of the Insurance Ombudsman, 6-2-46, 1st floor, \"Moin Court\", Lane Opp.Hyundai Showroom , A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Jaipur","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Rajasthan. Email: oio.jaipur@cioins.co.in. Phone: 0141- 2740363. Address: Office of the Insurance Ombudsman, Jeevan Nidhi – II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Kochi","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Kerala, Lakshadweep, Mahe-a part of Union Territory of Puducherry. Email: oio.ernakulam@cioins.co.in. Phone: 0484 - 2358759. Address: Office of the Insurance Ombudsman, 10th Floor, Jeevan Prakash,LIC Building, Opp to Maharaja's College Ground,M.G.Road, Kochi - 682 011."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Kolkata","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: West Bengal, Sikkim, Andaman & Nicobar Islands. Email: oio.kolkata@cioins.co.in. Phone: 033 - 22124339 / 22124341. Address: Office of the Insurance Ombudsman, Hindustan Bldg. Annexe, 7th Floor, 4, C.R. Avenue, KOLKATA - 700 072."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Lucknow","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Districts of Uttar Pradesh : Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur,Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorkhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar. Email: oio.lucknow@cioins.co.in. Phone: 0522 - 4002082 / 3500613. Address: Office of the Insurance Ombudsman, 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Mumbai","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: List of wards under Mumbai Metropolitan Region excluding wards in Mumbai – i.e M/E, M/W, N , S and T covered under Office of Insurance Ombudsman Thane and excluding areas of Navi Mumbai. Email: oio.mumbai@cioins.co.in. Phone: 022 - 69038800/27/29/31/32/33. Address: Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Noida","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: State of Uttarakhand and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshehar, Etah, Kannauj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautam Buddh nagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur. Email: oio.noida@cioins.co.in. Phone: 0120-4027589. Address: Office of the Insurance Ombudsman, Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: offices and jurisdiction","url":"https://www.cioins.co.in/Ombudsman","note":"Addresses, phone numbers, e-mail and the states or districts each Ombudsman office covers."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Patna","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Bihar, Jharkhand. Email: oio.patna@cioins.co.in. Phone: 0612-2547068. Address: Office of the Insurance Ombudsman, 2nd Floor, Lalit Bhawan, Bailey Road, Patna 800 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Pune","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: State of Goa and State of Maharashtra excluding areas of Navi Mumbai, Thane district,Palghar District, Raigad district & Mumbai Metropolitan Region. Email: oio.pune@cioins.co.in. Phone: 020-24471175. Address: Office of the Insurance Ombudsman, Jeevan Darshan Bldg., 3rd Floor, C.T.S. No.s. 195 to 198, N.C. Kelkar Road, Narayan Peth, Pune – 411 030."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: register a complaint online","url":"https://cioins.co.in/Complaint/Online","note":"Council for Insurance Ombudsmen. Free. For disputes with an insurer after its own grievance process; the office is chosen by where you live (see the offices list)."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Thane","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Area of Navi Mumbai, Thane District, Raigad District, Palghar District and wards of Mumbai , M/East, M/West, N, S and T. Email: oio.thane@cioins.co.in. Phone: 022-20812868/69. Address: Office of the Insurance Ombudsman, Jeevan Chintamani Building, 2nd Floor,Near New RTO Office, Louis Wadi,Vasantrao Naik Mahamarg, Thane (West)- 400604."},{"purpose":"grievance","kind":"official","name":"National Consumer Helpline","url":"https://consumerhelpline.gov.in/public/","note":"Government consumer helpline; can take up a complaint before you go to a consumer commission."},{"purpose":"port","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."}],"notice":"Information, not advice. IndiaInsurances is not an insurer or an insurance intermediary, does not sell insurance and earns no commission. Policy terms change and your own policy schedule can differ: always confirm with the policy document and the insurer before you buy or claim.","cite_as":"New India Bharat Sookshma Udyam Suraksha (UIN IRDAN190RP0011V01202021), IndiaInsurances, https://indiainsurances.com/policy/new-india-assurance/new-india-bharat-sookshma-udyam-suraksha-irdan190rp0011v01202021"}