{"uin":"IRDAN159CPSU0009V01202526","name":"Zuno Surety Bond Insurance","url":"https://indiainsurances.com/policy/zuno-general-insurance/zuno-surety-bond-insurance-irdan159cpsu0009v01202526","insurer":{"slug":"zuno-general-insurance","name":"Zuno General Insurance Ltd","url":"https://indiainsurances.com/insurer/zuno-general-insurance"},"line":"general","category":"other-general","category_name":"Other general insurance","irdai_type":null,"kind":"product","status":"active","approved_on":null,"withdrawn_on":null,"summary":"Zuno Surety Bond Insurance is a surety bond policy where the Surety indemnifies the project owner or developer from the contractor's inability or failure to fulfil the original contract terms. It covers insolvency and non-fulfilment or breach of the original contract, with bond duration up to 120 months or the contract bond duration if lower.","analysis":{"state":"machine","analysed_at":"2026-10-20 06:33:44.343626+00","note":"First pass: one AI reading; every stated fact carries a verbatim quote found in the cited clause, but it has not been reviewed. Check the clause before relying on it."},"facts":[{"key":"plan_variants","label":"Plans and variants","section":"Overview","meaning":"The named plans inside this product (not cover types or payout options). Facts can differ between them.","status":"conflicting","value":["Advance Payment Bond","Retention Money Bond","Maintenance Bond"],"display":"Advance Payment Bond, Retention Money Bond and Maintenance Bond","note":"The wording lists 3 bond types but also says there are 2 options. The prospectus says the product offers two distinct bond types and only one bond type may be issued per contractual arrangement.","quote":"There are 2 options available under this Policy and it is mandatory to opt one of them\n1. Advance Payment Bond\n2. Retention Money Bond\n3. Maintenance Bond ... The product offers two distinct bond types, each applicable to different contractual requirements. Only one bond type may be issued per contractual arrangement","sources":[{"clause":"4","heading":"Coverage","page":2,"url":"https://indiainsurances.com/policy/zuno-general-insurance/zuno-surety-bond-insurance-irdan159cpsu0009v01202526/document/18038#c-4"},{"clause":"2","heading":"Retention Bond","page":2,"url":"https://indiainsurances.com/policy/zuno-general-insurance/zuno-surety-bond-insurance-irdan159cpsu0009v01202526/document/18028#c-2"}],"law":[]},{"key":"policy_term","label":"Policy term","section":"Eligibility","meaning":"How long one policy runs before it ends or must be renewed.","status":"quote-verified","value":"The bond period runs from signing until the expiry date of the Contract Bond. The maximum bond duration is 120 months including contract, maintenance period and extensions, or the Contract bond duration if lower.","display":"Maximum 120 months, or the Contract bond duration if lower","note":null,"quote":"The bond period is the Contract bond duration that begins from the date of signing and ends on the expiry date of the Contract Bond. ... The maximum bond duration is 120 months (including contract, maintenance period and extensions) or based on the Contract bond, whichever is lower.","sources":[{"clause":"7.1","heading":null,"page":4,"url":"https://indiainsurances.com/policy/zuno-general-insurance/zuno-surety-bond-insurance-irdan159cpsu0009v01202526/document/18038#c-7-1"},{"clause":"7.2","heading":null,"page":4,"url":"https://indiainsurances.com/policy/zuno-general-insurance/zuno-surety-bond-insurance-irdan159cpsu0009v01202526/document/18038#c-7-2"}],"law":[]},{"key":"claim_intimation","label":"Claim intimation deadline","section":"Claims","meaning":"How soon you must tell the insurer about a claim or hospitalisation.","status":"quote-verified","value":"The Insured must notify the Surety immediately on discovery of any event or circumstance that could materially affect completion of the work and could potentially lead to a bond call.","display":"Immediately on discovery of any event or circumstance that could potentially lead to a bond call","note":null,"quote":"The Insured shall notify the Surety immediately on any discovery of any event or circumstances that could materially affect the completion of the work and could potentially lead to a bond call.","sources":[{"clause":"10.6","heading":null,"page":5,"url":"https://indiainsurances.com/policy/zuno-general-insurance/zuno-surety-bond-insurance-irdan159cpsu0009v01202526/document/18038#c-10-6"}],"law":[{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 20, 21","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"claim_documents","label":"Claim documents","section":"Claims","meaning":"Documents the insurer asks for when you claim.","status":"quote-verified","value":["all written evidence of the bond call","if applicable, of the insolvency of the Insured"],"display":"All written evidence of the bond call and, if applicable, insolvency of the Insured","note":null,"quote":"The Surety shall make the claim payment only if the Beneficiary has duly complied with all the terms of the Contract Bond and has sent the Surety all written evidence of the bond call and, if applicable, of the insolvency of the Insured.","sources":[{"clause":"11.1","heading":"Claims","page":5,"url":"https://indiainsurances.com/policy/zuno-general-insurance/zuno-surety-bond-insurance-irdan159cpsu0009v01202526/document/18038#c-11-1"}],"law":[{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 17","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 22","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 23","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(iii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"claim_settlement_time","label":"Claim settlement time promised","section":"Claims","meaning":"How quickly the policy says a claim is decided or paid, and from when that is counted (intimation or last document).","status":"quote-verified","value":"The insurer will settle the claim within 30 days from receipt of necessary documents required for assessing the claim. If rejecting a claim, the insurer will do so within thirty days of the survey report or additional survey report.","display":"Settlement within 30 days from receipt of necessary documents; rejection within thirty days of the survey report or additional survey report","note":null,"quote":"Claim settlement Insurer will settle the Claim under this Policy within 30 days from the date of receipt of necessary documents required for assessing the Claim. In the event that Insurer decides to reject a Claim made under this Policy, Insurer shall do so within a period of thirty days of the survey report or the additional survey report, as the case may be, in accordance with the provisions of Protection of Policyholders’ Interest Regulations 2017","sources":[{"clause":"13.7","heading":null,"page":6,"url":"https://indiainsurances.com/policy/zuno-general-insurance/zuno-surety-bond-insurance-irdan159cpsu0009v01202526/document/18038#c-13-7"}],"law":[{"title":"The Insurance Act, 1938","section":"Section 64UM(4) to (6)","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 10","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 15","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 16","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 22","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(i), V.3(ii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(iii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.4","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 23","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"The Motor Vehicles Act, 1988: Chapter XI, insurance of motor vehicles against third party risks","section":"Section 149","url":"https://indiainsurances.com/law/motor-vehicles-act-1988"}]},{"key":"exclusions_main","label":"Main exclusions","section":"Exclusions","meaning":"What the policy does not pay for, in the policy's own words.","status":"quote-verified","value":["The Original Contract signed between the Insured and the Beneficiary is not established, invalid, cancelled or terminated before the Insured Risks occur.","Intentional, gross negligence, illegal or criminal acts by or between the Beneficiary and Insured.","The Insured or its employees fraud, collude, bribe, or use any illegal means to enter the contract.","The Insured maliciously collude to violate the contract.","The Beneficiary and the Insured change the contents of the contract without the prior written consent of the Surety.","General Exclusions such as, war, nuclear, pollution, acts of god, force majeure, administrative or judicial actions caused by reasons other than the Insured.","Non-performance or non-fulfilment of the terms and conditions of the contract arising out of any law for the time being in force under which the Contractor is dispensed with the performance of the underlying Contract either impliedly, through conduct or otherwise","Non-performance or non-fulfilment of the terms and conditions of the contract arising out of or due to delay in obtaining permissions or approvals from any statutory, regulatory, judicial authorities or Beneficiary relating to execution of the Project.","Non-performance or non-fulfilment of the terms and conditions of the contract arising out of or due to delay in payments of outstanding or receivables due to the Insured by the Beneficiary","Any expenses incurred by the Beneficiary for collecting, confirming, and proving that the Insured breached the contract that resulted in claims.","Any legal cost or expenses incurred in the litigation and execution by the Beneficiary to collect, confirm, and prove that the Insured fails to perform the contractual obligation.","Any third party loss not part of the contract.","Any price fluctuation.","Liquidated damages, late fees, fines, fines, and punitive damages.","Contract Bonds without defined limitation in time and amount.","Failure by the Insured to pay premium, provide necessary letter of Indemnity or security."],"display":"Original contract invalid or terminated; intentional, gross negligence, illegal or criminal acts; fraud or bribery; collusion; contract changes without Surety consent; war, nuclear, pollution, acts of god, force majeure; legal dispensation; statutory or regulatory approval delays; payment delays by Beneficiary; collection or proof expenses; litigation costs; third party loss; price fluctuation; liquidated damages, late fees, fines and punitive damages; contract bonds without defined limitation; failure to pay premium or provide indemnity/security","note":null,"quote":"The Original Contract signed between the Insured and the Beneficiary is not established, invalid, cancelled or terminated before the Insured Risks occur. ... Intentional, gross negligence, illegal or criminal acts by or between the Beneficiary and Insured. ... The Insured or its employees fraud, collude, bribe, or use any illegal means to enter the contract. ... The Insured maliciously collude to violate the contract. ... The Beneficiary and the Insured change the contents of the contract without the prior written consent of the Surety. ... General Exclusions such as, war, nuclear, pollution, acts of god, force majeure, administrative or judicial actions caused by reasons other than the Insured. ... Non-performance or non-fulfilment of the terms and conditions of the contract arising out of any law for the time being in force under which the Contractor is dispensed with the performance of the underlying Contract either impliedly, through conduct or otherwise ... Non-performance or non-fulfilment of the terms and conditions of the contract arising out of or due to delay in obtaining permissions or approvals from any statutory, regulatory, judicial authorities or Beneficiary relating to execution of the Project. ... Non-performance or non-fulfilment of the terms and conditions of the contract arising out of or due to delay in payments of outstanding or receivables due to the Insured by the Beneficiary ... Any expenses incurred by the Beneficiary for collecting, confirming, and proving that the Insured breached the contract that resulted in claims. ... Any legal cost or expenses incurred in the litigation and execution by the Beneficiary to collect, confirm, and prove that the Insured fails to perform the contractual obligation. ... Any third party loss not part of the contract. ... Any price fluctuation. ... Liquidated damages, late fees, fines, fines, and punitive damages. ... Contract Bonds without defined limitation in time and amount. ... Failure by the Insured to pay premium, provide necessary letter of Indemnity or security.","sources":[{"clause":"5.1","heading":null,"page":4,"url":"https://indiainsurances.com/policy/zuno-general-insurance/zuno-surety-bond-insurance-irdan159cpsu0009v01202526/document/18038#c-5-1"},{"clause":"5.2","heading":null,"page":4,"url":"https://indiainsurances.com/policy/zuno-general-insurance/zuno-surety-bond-insurance-irdan159cpsu0009v01202526/document/18038#c-5-2"},{"clause":"5.3","heading":"The Insured or its employees fraud, collude, bribe, or use any illegal","page":4,"url":"https://indiainsurances.com/policy/zuno-general-insurance/zuno-surety-bond-insurance-irdan159cpsu0009v01202526/document/18038#c-5-3"},{"clause":"5.4","heading":null,"page":4,"url":"https://indiainsurances.com/policy/zuno-general-insurance/zuno-surety-bond-insurance-irdan159cpsu0009v01202526/document/18038#c-5-4"},{"clause":"5.5","heading":null,"page":4,"url":"https://indiainsurances.com/policy/zuno-general-insurance/zuno-surety-bond-insurance-irdan159cpsu0009v01202526/document/18038#c-5-5"},{"clause":"5.6","heading":null,"page":4,"url":"https://indiainsurances.com/policy/zuno-general-insurance/zuno-surety-bond-insurance-irdan159cpsu0009v01202526/document/18038#c-5-6"},{"clause":"5.7","heading":null,"page":4,"url":"https://indiainsurances.com/policy/zuno-general-insurance/zuno-surety-bond-insurance-irdan159cpsu0009v01202526/document/18038#c-5-7"},{"clause":"5.8","heading":null,"page":4,"url":"https://indiainsurances.com/policy/zuno-general-insurance/zuno-surety-bond-insurance-irdan159cpsu0009v01202526/document/18038#c-5-8"},{"clause":"5.9","heading":null,"page":4,"url":"https://indiainsurances.com/policy/zuno-general-insurance/zuno-surety-bond-insurance-irdan159cpsu0009v01202526/document/18038#c-5-9"},{"clause":"5.10","heading":null,"page":4,"url":"https://indiainsurances.com/policy/zuno-general-insurance/zuno-surety-bond-insurance-irdan159cpsu0009v01202526/document/18038#c-5-10"},{"clause":"5.11","heading":null,"page":4,"url":"https://indiainsurances.com/policy/zuno-general-insurance/zuno-surety-bond-insurance-irdan159cpsu0009v01202526/document/18038#c-5-11"},{"clause":"5.12","heading":null,"page":4,"url":"https://indiainsurances.com/policy/zuno-general-insurance/zuno-surety-bond-insurance-irdan159cpsu0009v01202526/document/18038#c-5-12"},{"clause":"5.13","heading":null,"page":4,"url":"https://indiainsurances.com/policy/zuno-general-insurance/zuno-surety-bond-insurance-irdan159cpsu0009v01202526/document/18038#c-5-13"},{"clause":"5.14","heading":null,"page":4,"url":"https://indiainsurances.com/policy/zuno-general-insurance/zuno-surety-bond-insurance-irdan159cpsu0009v01202526/document/18038#c-5-14"},{"clause":"5.15","heading":null,"page":4,"url":"https://indiainsurances.com/policy/zuno-general-insurance/zuno-surety-bond-insurance-irdan159cpsu0009v01202526/document/18038#c-5-15"},{"clause":"5.16","heading":null,"page":4,"url":"https://indiainsurances.com/policy/zuno-general-insurance/zuno-surety-bond-insurance-irdan159cpsu0009v01202526/document/18038#c-5-16"}],"law":[{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 11","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 16","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"grievance","label":"Grievance route","section":"Claims","meaning":"Who to complain to first, as stated in the policy, before going to the Insurance Ombudsman.","status":"quote-verified","value":"First contact the Company's customer service desk at 1800-12000 or 022- 42312000 (tolled), or email support@hizuno.com. If unresolved, escalate to the Grievance Cell at 1800-120-216216 or grievance@hizuno.com, then to the Grievance Redressal Officer at grievanceofficer@hizuno.com or 022-42312022 before IRDAI/Bima Bharosa and Ombudsman.","display":"Customer service desk: 1800-12000 or 022- 42312000 (tolled), support@hizuno.com; then Grievance Cell; then Grievance Redressal Officer","note":null,"quote":"If you are not satisfied with our services and wish to connect with us , please feel free to call our 24X7 Toll free number 1800-12000 or 022- 42312000 (tolled) or you may email to the customer service desk at support@hizuno.com. ... Escalation level 1 For lack of a response or if the resolution still does not meet your expectations, you can contact our Grievance Cell on 1800-120-216216 or write to grievance@hizuno.com. ... Escalation level 2 For lack of a response or if the resolution still does not meet your expectations, you can write to the Grievance Redressal Officer at grievanceofficer@hizuno.com or call us at 022-42312022","sources":[{"clause":"13.7","heading":null,"page":6,"url":"https://indiainsurances.com/policy/zuno-general-insurance/zuno-surety-bond-insurance-irdan159cpsu0009v01202526/document/18038#c-13-7"}],"law":[{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 3","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 4","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 5","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"The Consumer Protection Act, 2019","section":"Section 2(11)","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 2(42)","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 34","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 69","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Insurance Act, 1938","section":"Section 38","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 12","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 19","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 20","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 13","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 2","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 5(5), 5(6)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 5(9)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 25","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 26","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule III, Para 11","url":"https://indiainsurances.com/law/irdai-products-regs-2024"},{"title":"Review of revision in premium rates under health insurance policies for senior citizens, 2025","section":"Para 3","url":"https://indiainsurances.com/law/irdai-senior-premium-2025"},{"title":"Insurance Ombudsman Rules, 2017","section":"Rule 13","url":"https://indiainsurances.com/law/ombudsman-rules-2017"},{"title":"Insurance Ombudsman Rules, 2017","section":"Rule 14","url":"https://indiainsurances.com/law/ombudsman-rules-2017"}]},{"key":"perils","label":"What is covered","section":"Cover","meaning":"The events or risks covered.","status":"quote-verified","value":["Insolvency of the Insured","Non-fulfilment, non-performance of obligations or breach of terms and conditions stipulated in the Original Contract by the Contractor"],"display":"Insolvency of the Insured; non-fulfilment, non-performance or breach of Original Contract terms by the Contractor","note":null,"quote":"Insolvency of the Insured – The Contractor shall be deemed to be insolvent for the purpose of this Policy when ... Non-fulfilment, non-performance of obligations or breach of terms and conditions stipulated in the Original Contract by the Contractor and limited to the value and type of Bond issued and mentioned in the Policy Schedule.","sources":[{"clause":"3.1","heading":"Insolvency of the Insured","page":2,"url":"https://indiainsurances.com/policy/zuno-general-insurance/zuno-surety-bond-insurance-irdan159cpsu0009v01202526/document/18038#c-3-1"},{"clause":"3.2","heading":null,"page":2,"url":"https://indiainsurances.com/policy/zuno-general-insurance/zuno-surety-bond-insurance-irdan159cpsu0009v01202526/document/18038#c-3-2"}],"law":[]},{"key":"deductible","label":"Deductible or excess","section":"Limits and co-pay","meaning":"Amount of each claim you bear.","status":"not-stated","value":null,"display":null,"note":null,"quote":null,"sources":[],"law":[]},{"key":"cancellation_refund","label":"Cancellation by you","section":"Renewal and rights","meaning":"What you get back if you cancel during the year.","status":"quote-verified","value":"The Insured may cancel the policy at any time by sending 30-day notice by registered letter. There is no refund of the bond premium and the Surety remains liable for loss or claim in respect of Contract bond issued before cancellation.","display":"30-day notice by registered letter; no refund of the bond premium","note":null,"quote":"The Surety or the Insured may at any time cancel this Policy, by sending the other 30-day notice by registered letter at their last known address. The Surety shall remain liable for any loss / claim in respect of the Contract bond issued prior to the date of cancellation. There shall be no refund of the bond premium and the Surety shall be entitled to retain all premiums paid to the Insured.","sources":[{"clause":"13.1","heading":"Cancellation","page":5,"url":"https://indiainsurances.com/policy/zuno-general-insurance/zuno-surety-bond-insurance-irdan159cpsu0009v01202526/document/18038#c-13-1"}],"law":[{"title":"The Insurance Act, 1938","section":"Section 64VB","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 8","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 6","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 5","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 17","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 20(3) to 20(5)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, III.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, IV.4","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, IV.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"territory","label":"Where it covers","section":"Overview","meaning":"Geographic area of cover: India only, worldwide, or listed countries. 'As stated in the schedule' is not an answer.","status":"quote-verified","value":"No claim is payable unless the cause of action arises in India. Indian law applies and disputes are subject to the Courts at Mumbai.","display":"No claim payable unless the cause of action arises in India","note":null,"quote":"No claim shall be payable under the Policy unless the cause of action arises in India. It is further agreed and understood that only Indian law shall be applicable to any such action. Any dispute concerning the interpretation of the terms, conditions, limitations and /or exclusions contained herein is understood and agreed to by both the Insured and the Surety to be subject to Indian Law. Each party hereby agrees to submit to the jurisdiction of the Courts at Mumbai","sources":[{"clause":"13.3","heading":"Jurisdiction","page":5,"url":"https://indiainsurances.com/policy/zuno-general-insurance/zuno-surety-bond-insurance-irdan159cpsu0009v01202526/document/18038#c-13-3"}],"law":[]},{"key":"subject_covered","label":"What is insured","section":"Cover","meaning":"The thing or risk this policy covers.","status":"quote-verified","value":"The policy covers the Beneficiary against the Contractor/Insured's inability or failure to fulfil the terms and conditions within the agreed period under the original contract, limited to the value and type of Bond issued and mentioned in the Policy Schedule.","display":"Beneficiary is indemnified from the Insured's inability or failure to fulfil the original contract terms within the agreed period","note":null,"quote":"the Surety hereby indemnifies the Project Owner/Developer (hereinafter referred to as 'the Beneficiary') from the Insured's inability or failure to fulfil the terms and conditions within the agreed period (hereinafter referred to as `Insured Risks') as set out under the original Contract between the Insured and the Beneficiary ... Non-fulfilment, non-performance of obligations or breach of terms and conditions stipulated in the Original Contract by the Contractor and limited to the value and type of Bond issued and mentioned in the Policy Schedule.","sources":[{"clause":"2","heading":"Operative Clause","page":2,"url":"https://indiainsurances.com/policy/zuno-general-insurance/zuno-surety-bond-insurance-irdan159cpsu0009v01202526/document/18038#c-2"},{"clause":"3.2","heading":null,"page":2,"url":"https://indiainsurances.com/policy/zuno-general-insurance/zuno-surety-bond-insurance-irdan159cpsu0009v01202526/document/18038#c-3-2"}],"law":[]}],"documents":[{"kind":"wording","label":"Zuno Surety Bond Insurance policy Wording","pages":8,"fetched_at":"2026-10-17 20:06:20+00","source_url":"https://cms.hizuno.com/uploads/Zuno_Surety_Bond_Insurance_policy_wording_V_1_0_2f270a43d5.pdf?updated_at=2024-12-20T07:40:50.803Z","url":"https://indiainsurances.com/policy/zuno-general-insurance/zuno-surety-bond-insurance-irdan159cpsu0009v01202526/document/18023"},{"kind":"wording","label":"Zuno Surety Bond Insurance Policy Wording V-2.0","pages":9,"fetched_at":"2026-10-17 20:07:00+00","source_url":"https://cms.hizuno.com/uploads/Zuno_Surety_Bond_Insurance_policy_wording_2_0_fe0fedd6e9.pdf?updated_at=2025-07-18T08:47:13.659Z","url":"https://indiainsurances.com/policy/zuno-general-insurance/zuno-surety-bond-insurance-irdan159cpsu0009v01202526/document/18038"},{"kind":"prospectus","label":"Zuno Surety Bond Insurance Prospectus","pages":3,"fetched_at":"2026-10-17 20:05:49+00","source_url":"https://cms.hizuno.com/uploads/Zuno_Surety_Bond_Insurance_prospectus_V_1_0_08255d7132.pdf?updated_at=2024-12-20T07:40:50.658Z","url":"https://indiainsurances.com/policy/zuno-general-insurance/zuno-surety-bond-insurance-irdan159cpsu0009v01202526/document/18017"},{"kind":"prospectus","label":"Zuno Surety Bond Insurance Prospectus V-2.0","pages":3,"fetched_at":"2026-10-17 20:06:36+00","source_url":"https://cms.hizuno.com/uploads/Zuno_Surety_Bond_Insurance_prospectus_V_2_0_793562f20e.pdf?updated_at=2025-07-18T08:47:13.669Z","url":"https://indiainsurances.com/policy/zuno-general-insurance/zuno-surety-bond-insurance-irdan159cpsu0009v01202526/document/18028"},{"kind":"brochure","label":"Zuno Surety Bond Insurance Sales Literature","pages":3,"fetched_at":"2026-10-17 20:03:09+00","source_url":"https://cms.hizuno.com/uploads/Zuno_Surety_Bond_Insurance_Sales_literature_V_1_0_9a373806e6.pdf?updated_at=2024-12-20T07:40:50.793Z","url":"https://indiainsurances.com/policy/zuno-general-insurance/zuno-surety-bond-insurance-irdan159cpsu0009v01202526/document/17969"}],"versions":[{"uin":"IRDAN159CPSU0003V01202425","version":null,"approved_on":null},{"uin":"IRDAN159CPSU0009V01202526","version":null,"approved_on":null}],"where_to_buy":[{"purpose":"buy","kind":"insurer","name":"Zuno General Insurance official website","url":"https://www.hizuno.com/","note":"Buy directly from the insurer."},{"purpose":"buy","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."}],"claims_and_complaints":[{"purpose":"claim","kind":"insurer","name":"Health claims","url":"https://www.hizuno.com/health-insurance/health-claim","note":null},{"purpose":"claim","kind":"insurer","name":"Motor claims","url":"https://www.hizuno.com/claims-motor","note":null},{"purpose":"claim","kind":"insurer","name":"Other claims","url":"https://www.hizuno.com/other-claims","note":null},{"purpose":"claim","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."},{"purpose":"grievance","kind":"official","name":"Bima Bharosa (IRDAI grievance portal)","url":"https://bimabharosa.irdai.gov.in/","note":"Register and track a complaint against any insurer with IRDAI. Complain to the insurer first; escalate here if the reply is late or unsatisfactory."},{"purpose":"grievance","kind":"official","name":"e-Daakhil (consumer commission e-filing)","url":"https://edaakhil.nic.in/","note":"Not reachable from our crawler on 2026-10-19; use e-Jagriti if this link does not open."},{"purpose":"grievance","kind":"official","name":"e-Jagriti (consumer commission filing)","url":"https://e-jagriti.gov.in/","note":"Ministry of Consumer Affairs platform for consumer commission cases, a route for insurance disputes that the Ombudsman does not settle."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Ahmedabad","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Gujarat, Dadra & Nagar Haveli, Daman and Diu. Email: oio.ahmedabad@cioins.co.in. Phone: 079 - 25501201/02. Address: Office of the Insurance Ombudsman, Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, AHMEDABAD – 380 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bengaluru","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Karnataka. Email: oio.bengaluru@cioins.co.in. Phone: 080 - 26652048 / 26652049. Address: Office of the Insurance Ombudsman, Jeevan Soudha Building,PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru – 560 078."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bhopal","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Madhya Pradesh, Chhattisgarh. Email: oio.bhopal@cioins.co.in. Phone: 0755 - 2769201 / 2769202 / 2769203. Address: Office of the Insurance Ombudsman, 1st floor,\"Jeevan Shikha\", 60-B,Hoshangabad Road, Opp. Gayatri Mandir,Arera Hills Bhopal – 462 011."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bhubaneswar","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Odisha. Email: oio.bhubaneswar@cioins.co.in. Phone: 0674 - 2596461 /2596455/2596429/2596003. Address: Office of the Insurance Ombudsman, 62, Forest park, Bhubaneswar – 751 009."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Chandigarh","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Punjab, Haryana (excluding Gurugram, Faridabad, Sonepat and Bahadurgarh), Himachal Pradesh, Union Territories of Jammu & Kashmir,Ladakh & Chandigarh. Email: oio.chandigarh@cioins.co.in. Phone: 0172-2706468. Address: Office Of The Insurance Ombudsman, Jeevan Deep Building SCO 20-27, Ground Floor Sector- 17 A, Chandigarh – 160 017."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Chennai","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Tamil Nadu, PuducherryTown and Karaikal (which are part of Puducherry). Email: oio.chennai@cioins.co.in. Phone: 044 - 24333668 / 24333678. Address: Office of the Insurance Ombudsman, Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, CHENNAI – 600 018."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Delhi","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Delhi & following Districts of Haryana - Gurugram, Faridabad, Sonepat & Bahadurgarh. Email: oio.delhi@cioins.co.in. Phone: 011 - 46013992/23213504/23232481. Address: Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi – 110 002."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Guwahati","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura. Email: oio.guwahati@cioins.co.in. Phone: 0361 - 2632204 / 2602205 / 2631307. Address: Office of the Insurance Ombudsman, Jeevan Nivesh, 5th Floor, Near Pan Bazar , S.S. Road, Guwahati – 781001(ASSAM)."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Hyderabad","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Andhra Pradesh, Telangana, Yanam and part of Union Territory of Puducherry. Email: oio.hyderabad@cioins.co.in. Phone: 040 - 23312122 / 23376991 / 23376599 / 23328709 / 23325325. Address: Office of the Insurance Ombudsman, 6-2-46, 1st floor, \"Moin Court\", Lane Opp.Hyundai Showroom , A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Jaipur","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Rajasthan. Email: oio.jaipur@cioins.co.in. Phone: 0141- 2740363. Address: Office of the Insurance Ombudsman, Jeevan Nidhi – II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Kochi","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Kerala, Lakshadweep, Mahe-a part of Union Territory of Puducherry. Email: oio.ernakulam@cioins.co.in. Phone: 0484 - 2358759. Address: Office of the Insurance Ombudsman, 10th Floor, Jeevan Prakash,LIC Building, Opp to Maharaja's College Ground,M.G.Road, Kochi - 682 011."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Kolkata","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: West Bengal, Sikkim, Andaman & Nicobar Islands. Email: oio.kolkata@cioins.co.in. Phone: 033 - 22124339 / 22124341. Address: Office of the Insurance Ombudsman, Hindustan Bldg. Annexe, 7th Floor, 4, C.R. Avenue, KOLKATA - 700 072."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Lucknow","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Districts of Uttar Pradesh : Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur,Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorkhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar. Email: oio.lucknow@cioins.co.in. Phone: 0522 - 4002082 / 3500613. Address: Office of the Insurance Ombudsman, 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Mumbai","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: List of wards under Mumbai Metropolitan Region excluding wards in Mumbai – i.e M/E, M/W, N , S and T covered under Office of Insurance Ombudsman Thane and excluding areas of Navi Mumbai. Email: oio.mumbai@cioins.co.in. Phone: 022 - 69038800/27/29/31/32/33. Address: Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Noida","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: State of Uttarakhand and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshehar, Etah, Kannauj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautam Buddh nagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur. Email: oio.noida@cioins.co.in. Phone: 0120-4027589. Address: Office of the Insurance Ombudsman, Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: offices and jurisdiction","url":"https://www.cioins.co.in/Ombudsman","note":"Addresses, phone numbers, e-mail and the states or districts each Ombudsman office covers."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Patna","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Bihar, Jharkhand. Email: oio.patna@cioins.co.in. Phone: 0612-2547068. Address: Office of the Insurance Ombudsman, 2nd Floor, Lalit Bhawan, Bailey Road, Patna 800 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Pune","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: State of Goa and State of Maharashtra excluding areas of Navi Mumbai, Thane district,Palghar District, Raigad district & Mumbai Metropolitan Region. Email: oio.pune@cioins.co.in. Phone: 020-24471175. Address: Office of the Insurance Ombudsman, Jeevan Darshan Bldg., 3rd Floor, C.T.S. No.s. 195 to 198, N.C. Kelkar Road, Narayan Peth, Pune – 411 030."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: register a complaint online","url":"https://cioins.co.in/Complaint/Online","note":"Council for Insurance Ombudsmen. Free. For disputes with an insurer after its own grievance process; the office is chosen by where you live (see the offices list)."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Thane","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Area of Navi Mumbai, Thane District, Raigad District, Palghar District and wards of Mumbai , M/East, M/West, N, S and T. Email: oio.thane@cioins.co.in. Phone: 022-20812868/69. Address: Office of the Insurance Ombudsman, Jeevan Chintamani Building, 2nd Floor,Near New RTO Office, Louis Wadi,Vasantrao Naik Mahamarg, Thane (West)- 400604."},{"purpose":"grievance","kind":"official","name":"National Consumer Helpline","url":"https://consumerhelpline.gov.in/public/","note":"Government consumer helpline; can take up a complaint before you go to a consumer commission."},{"purpose":"port","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."},{"purpose":"renew","kind":"insurer","name":"Health renewal","url":"https://www.hizuno.com/renewals/health-renewal","note":null},{"purpose":"renew","kind":"insurer","name":"Motor renewal","url":"https://www.hizuno.com/renewals/motor-renewal","note":null}],"notice":"Information, not advice. IndiaInsurances is not an insurer or an insurance intermediary, does not sell insurance and earns no commission. Policy terms change and your own policy schedule can differ: always confirm with the policy document and the insurer before you buy or claim.","cite_as":"Zuno Surety Bond Insurance (UIN IRDAN159CPSU0009V01202526), IndiaInsurances, https://indiainsurances.com/policy/zuno-general-insurance/zuno-surety-bond-insurance-irdan159cpsu0009v01202526"}