{"uin":"IRDAN152RP0003V01202021","name":"Kotak Bharat Laghu Udyam Suraksha","url":"https://indiainsurances.com/policy/zurich-kotak-general-insurance/kotak-bharat-laghu-udyam-suraksha-irdan152rp0003v01202021","insurer":{"slug":"zurich-kotak-general-insurance","name":"Zurich Kotak General Insurance Company (India) Limited","url":"https://indiainsurances.com/insurer/zurich-kotak-general-insurance"},"line":"general","category":"business","category_name":"Shop and business","irdai_type":"Main product","kind":"product","status":"active","approved_on":"2021-03-30","withdrawn_on":null,"summary":"This business property policy covers physical loss, damage or destruction of insured property caused by listed insured events such as fire, explosion, lightning, earthquake, storm, flood, riot, terrorism and sprinkler leakage. The standard excess is 5% of each claim subject to minimum `10,000, and underinsurance is waived up to 15%.","analysis":{"state":"machine","analysed_at":"2026-10-20 08:31:38.433794+00","note":"First pass: one AI reading; every stated fact carries a verbatim quote found in the cited clause, but it has not been reviewed. Check the clause before relying on it."},"facts":[{"key":"plan_variants","label":"Plans and variants","section":"Overview","meaning":"The named plans inside this product (not cover types or payout options). Facts can differ between them.","status":"not-stated","value":null,"display":null,"note":"The wording does not state named plans or variants inside the product.","quote":null,"sources":[],"law":[]},{"key":"policy_term","label":"Policy term","section":"Eligibility","meaning":"How long one policy runs before it ends or must be renewed.","status":"not-stated","value":null,"display":null,"note":"The wording defines Policy Period by reference to the Policy Schedule, but does not print a fixed policy term.","quote":null,"sources":[],"law":[]},{"key":"claim_intimation","label":"Claim intimation deadline","section":"Claims","meaning":"How soon you must tell the insurer about a claim or hospitalisation.","status":"quote-verified","value":"You must immediately give notice to the insurer as soon as loss or physical damage occurs. You must submit the claim form at the earliest opportunity, but within 30 days from the date you first notice the loss or damage.","display":"Immediate notice; claim form within 30 days from first noticing the loss or damage","note":null,"quote":"As soon as any loss or physical damage occurs to any Insured Property due to an Insured Event, You must immediately give notice to Us of the loss or damage. ... You must submit Your claim in Our claim form at the earliest opportunity, but within 30 days from the date You first notice the loss or damage.","sources":[{"clause":"16(IV)(a)","heading":null,"page":6,"url":"https://indiainsurances.com/policy/zurich-kotak-general-insurance/kotak-bharat-laghu-udyam-suraksha-irdan152rp0003v01202021/document/26791#c-16-iv-a"},{"clause":"16(IV)(a)","heading":null,"page":6,"url":"https://indiainsurances.com/policy/zurich-kotak-general-insurance/kotak-bharat-laghu-udyam-suraksha-irdan152rp0003v01202021/document/26791#c-16-iv-a-5"}],"law":[{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 20, 21","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"claim_documents","label":"Claim documents","section":"Claims","meaning":"Documents the insurer asks for when you claim.","status":"quote-verified","value":["claim form","the Policy Number","Your name","details of report to the police","details of report to any Authority","details of the Insured Event","a brief statement of the loss","particulars of any other insurance","details of loss or damage under Add-ons, if any","photographs of loss or physical damage, wherever possible","plans, specification books, vouchers, invoices pertaining to costs incurred","authority to see the relevant records and get information","any additional information"],"display":"Claim form, policy and insured details, police/authority reports, event and loss details, other insurance, add-on loss details, photographs where possible, repair/reconstruction records, authority for records, and additional information requested","note":null,"quote":"You must submit Your claim in Our claim form at the earliest opportunity, but within 30 days from the date You first notice the loss or damage. ... You must state in this notice\ni) the Policy Number,\nii) Your name,\niii) details of report to the police that You made,\niv) details of report to any Authority that You made,\nv) details of the Insured Event,\nTime for which Policy in force | Refund of premium\nvi. a brief statement of the loss, ... vii. particulars of any other insurance of the Insured Property, Your Premises or any other Property on Your Premises,\nFor a period not exceeding 1 month | 85% of the Annual premium\nviii. details of loss or damage under Add-ons, if any, and ... ix. submit photographs of loss or physical damage, wherever possible. ... You must support Your claim for Insured Property with plans, specification books, vouchers, invoices pertaining to costs incurred by You for reconstruction/replacement/repairs. ... You must give Us authority to see the relevant records and get information about the Event and Your loss from the police or any other authority. ... You must give Us when We request any additional information that We require for verifying Your claim.","sources":[{"clause":"16(IV)(a)","heading":null,"page":6,"url":"https://indiainsurances.com/policy/zurich-kotak-general-insurance/kotak-bharat-laghu-udyam-suraksha-irdan152rp0003v01202021/document/26791#c-16-iv-a-5"},{"clause":"16(IV)(c)","heading":null,"page":6,"url":"https://indiainsurances.com/policy/zurich-kotak-general-insurance/kotak-bharat-laghu-udyam-suraksha-irdan152rp0003v01202021/document/26791#c-16-iv-c"},{"clause":null,"heading":"5. Establish loss","page":6,"url":"https://indiainsurances.com/policy/zurich-kotak-general-insurance/kotak-bharat-laghu-udyam-suraksha-irdan152rp0003v01202021/document/26791#c-5-establish-loss"}],"law":[{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 17","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 22","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 23","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(iii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"claim_settlement_time","label":"Claim settlement time promised","section":"Claims","meaning":"How quickly the policy says a claim is decided or paid, and from when that is counted (intimation or last document).","status":"not-stated","value":null,"display":null,"note":"The wording states claim procedures but does not promise a time by which a claim will be decided or paid.","quote":null,"sources":[],"law":[{"title":"The Insurance Act, 1938","section":"Section 64UM(4) to (6)","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 10","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 15","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 16","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 22","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(i), V.3(ii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(iii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.4","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 23","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"The Motor Vehicles Act, 1988: Chapter XI, insurance of motor vehicles against third party risks","section":"Section 149","url":"https://indiainsurances.com/law/motor-vehicles-act-1988"}]},{"key":"exclusions_main","label":"Main exclusions","section":"Exclusions","meaning":"What the policy does not pay for, in the policy's own words.","status":"quote-verified","value":["Your deliberate, wilful or intentional act or omission","Loss, damage or destruction to any electrical/electronic machine, apparatus, fixture, or fitting by over-running, excessive pressure, short circuiting, arcing, self-heating or leakage of electricity","Loss, destruction or damage to the stocks in cold storage premises caused by change of temperature","Loss, or damage by spoilage resulting from the retardation or interruption or cessation of any process or operation","Your Premises or any Insured Building remaining continuously unoccupied for a period of more than 30 days","War, invasion, act of foreign enemy hostilities or war-like operations","Lonising radiation or contamination by radioactivity","Pollution or contamination","Loss, destruction or damage to bullion or unset precious stones, any curios or works of art unless such amount is declared separately","Loss of any Insured Property which is missing or has been mislaid","Loss or damage to any Insured Property removed from Your Premises to any other place","Any reduction in market value of any Insured Property after its repair or reinstatement","Any consequential or indirect loss or damage of any description","Costs, fees or expenses for preparing any claim"],"display":"Deliberate acts, electrical/electronic breakdown-type damage, cold storage temperature change, spoilage from process interruption, unoccupancy over 30 days, war, nuclear/radioactivity, pollution/contamination, undeclared bullion/curios/art, missing or mislaid property, property removed from premises, reduction in market value, consequential or indirect loss, and claim preparation costs","note":null,"quote":"Your deliberate, wilful or intentional act or omission, or of anyone on Your behalf, or with Your connivance. ... Loss, damage or destruction to any electrical/electronic machine, apparatus, fixture, or fitting by over-running, excessive pressure, short circuiting, arcing, self-heating or leakage of electricity from whatever cause (lightning included). ... Loss, destruction or damage to the stocks in cold storage premises caused by change of temperature. ... Loss, or damage by spoilage resulting from the retardation or interruption or\ncessation of any process or operation caused by operation of any of the Insured Events. ... Your Premises or any Insured Building remaining continuously unoccupied\nfor a period of more than 30 days, unless You have obtained prior written approval from Us and such approval is recorded as an endorsement on the Policy. ... War, invasion, act of foreign enemy hostilities or war-like operations ... Lonising radiation or contamination by radioactivity from any nuclear fuel ... Pollution or contamination, unless ... Loss, destruction or damage to bullion or unset precious stones, any curios\nor works of art unless such amount is declared separately and recorded in the Policy Schedule. ... Loss of any Insured Property which is missing or has been mislaid, or its\ndisappearance cannot be linked to any single identifiable Insured Event. ... Loss or damage to any Insured Property removed from Your Premises to any\nother place, except ... Any reduction in market value of any Insured Property after its repair or\nreinstatement. ... Any consequential or indirect loss or damage of any description, i.e. losses\nor extra costs (financial or non-financial) that follow or are a consequence of an Insured Event, like, loss by delay, loss of income or wages or earnings, or of market, or of time, medical expenses, or any costs not covered by this Policy. ... Costs, fees or expenses for preparing any claim.","sources":[{"clause":null,"heading":"Clause D. Exclusions, that is, what We do not cover","page":4,"url":"https://indiainsurances.com/policy/zurich-kotak-general-insurance/kotak-bharat-laghu-udyam-suraksha-irdan152rp0003v01202021/document/26791#c-clause-d-exclusions-that-is-what-we-do-not-cover"},{"clause":"5","heading":"Loss, or damage by spoilage resulting from the retardation or interruption or","page":4,"url":"https://indiainsurances.com/policy/zurich-kotak-general-insurance/kotak-bharat-laghu-udyam-suraksha-irdan152rp0003v01202021/document/26791#c-5"},{"clause":"6","heading":"Your Premises or any Insured Building remaining continuously unoccupied","page":5,"url":"https://indiainsurances.com/policy/zurich-kotak-general-insurance/kotak-bharat-laghu-udyam-suraksha-irdan152rp0003v01202021/document/26791#c-6"},{"clause":"7","heading":"War, invasion, act of foreign enemy hostilities or war-like operations","page":5,"url":"https://indiainsurances.com/policy/zurich-kotak-general-insurance/kotak-bharat-laghu-udyam-suraksha-irdan152rp0003v01202021/document/26791#c-7"},{"clause":"8","heading":"Lonising radiation or contamination by radioactivity from any nuclear fuel or","page":5,"url":"https://indiainsurances.com/policy/zurich-kotak-general-insurance/kotak-bharat-laghu-udyam-suraksha-irdan152rp0003v01202021/document/26791#c-8"},{"clause":"9","heading":"Pollution or contamination, unless","page":5,"url":"https://indiainsurances.com/policy/zurich-kotak-general-insurance/kotak-bharat-laghu-udyam-suraksha-irdan152rp0003v01202021/document/26791#c-9"},{"clause":"10","heading":"Loss, destruction or damage to bullion or unset precious stones, any curios","page":5,"url":"https://indiainsurances.com/policy/zurich-kotak-general-insurance/kotak-bharat-laghu-udyam-suraksha-irdan152rp0003v01202021/document/26791#c-10"},{"clause":"11","heading":"Loss of any Insured Property which is missing or has been mislaid, or its","page":5,"url":"https://indiainsurances.com/policy/zurich-kotak-general-insurance/kotak-bharat-laghu-udyam-suraksha-irdan152rp0003v01202021/document/26791#c-11"},{"clause":"12","heading":"Loss or damage to any Insured Property removed from Your Premises to any","page":5,"url":"https://indiainsurances.com/policy/zurich-kotak-general-insurance/kotak-bharat-laghu-udyam-suraksha-irdan152rp0003v01202021/document/26791#c-12"},{"clause":"13","heading":"Any reduction in market value of any Insured Property after its repair or","page":5,"url":"https://indiainsurances.com/policy/zurich-kotak-general-insurance/kotak-bharat-laghu-udyam-suraksha-irdan152rp0003v01202021/document/26791#c-13"},{"clause":"15","heading":"Any consequential or indirect loss or damage of any description, i.e. losses","page":5,"url":"https://indiainsurances.com/policy/zurich-kotak-general-insurance/kotak-bharat-laghu-udyam-suraksha-irdan152rp0003v01202021/document/26791#c-15"},{"clause":"16","heading":null,"page":5,"url":"https://indiainsurances.com/policy/zurich-kotak-general-insurance/kotak-bharat-laghu-udyam-suraksha-irdan152rp0003v01202021/document/26791#c-16"}],"law":[{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 11","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 16","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"grievance","label":"Grievance route","section":"Claims","meaning":"Who to complain to first, as stated in the policy, before going to the Insurance Ombudsman.","status":"quote-verified","value":"First send the grievance in writing by post or email to the insurer's Grievance Redressal Officer. If it is not resolved within 15 days or you are unhappy with the resolution, you can approach IRDAI's Grievance Redressal Cell before the Insurance Ombudsman route.","display":"First write to the Grievance Redressal Officer; if not resolved within 15 days or unhappy, approach IRDAI Grievance Redressal Cell","note":null,"quote":"You can send Your grievance in writing by post or email to Our Grievance Redressal Officer at the following address:\nKotak General Insurance 2nd Floor, Zone II, Building No.21, Infinity IT park, Off Western Express Highway, Goregaon, Mulund Link Road, Malad (E), Mumbai - 400097. Email: grievanceofficer@kotak.com ... In case it is not resolved within 15 days or if You are unhappy with the resolution You can approach the Grievance Redressal Cell of the Consumer Affairs Department of IRDAI","sources":[{"clause":null,"heading":"1. Our Grievance Redressal Officer","page":7,"url":"https://indiainsurances.com/policy/zurich-kotak-general-insurance/kotak-bharat-laghu-udyam-suraksha-irdan152rp0003v01202021/document/26791#c-1-our-grievance-redressal-officer"},{"clause":"16(IV)(a)","heading":null,"page":7,"url":"https://indiainsurances.com/policy/zurich-kotak-general-insurance/kotak-bharat-laghu-udyam-suraksha-irdan152rp0003v01202021/document/26791#c-16-iv-a-7"}],"law":[{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 3","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 4","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 5","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"The Consumer Protection Act, 2019","section":"Section 2(11)","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 2(42)","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 34","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 69","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Insurance Act, 1938","section":"Section 38","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 12","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 19","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 20","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 13","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 2","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 5(5), 5(6)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 5(9)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 25","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 26","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule III, Para 11","url":"https://indiainsurances.com/law/irdai-products-regs-2024"},{"title":"Review of revision in premium rates under health insurance policies for senior citizens, 2025","section":"Para 3","url":"https://indiainsurances.com/law/irdai-senior-premium-2025"},{"title":"Insurance Ombudsman Rules, 2017","section":"Rule 13","url":"https://indiainsurances.com/law/ombudsman-rules-2017"},{"title":"Insurance Ombudsman Rules, 2017","section":"Rule 14","url":"https://indiainsurances.com/law/ombudsman-rules-2017"}]},{"key":"perils","label":"What is covered","section":"Cover","meaning":"The events or risks covered.","status":"quote-verified","value":["Fire, including due to its own fermentation, or natural heating, or spontaneous combustion","Explosion or Implosion","Lightning","Earthquake, volcanic eruption, or other convulsions of nature","Storm, Cyclone, Typhoon, Tempest, Hurricane, Tornado, Tsunami, Flood and Inundation","Subsidence of the land on which Your Premises stand, Landslide, Rockslide","Bush fire, Forest fire and Jungle fire","Impact damage of any kind","Missile testing operations","Riot, Strikes, Malicious Damages","Acts of terrorism","Bursting or overflowing of water tanks, apparatus and pipes","Leakage from automatic sprinkler installations","Theft within 7 days from the occurrence of and proximately caused by any of the above Insured Events"],"display":"Fire; explosion or implosion; lightning; earthquake/volcanic eruption/convulsions of nature; storm, cyclone, typhoon, tempest, hurricane, tornado, tsunami, flood and inundation; subsidence, landslide, rockslide; bush, forest and jungle fire; impact damage; missile testing; riot, strikes and malicious damages; terrorism; bursting/overflowing water tanks, apparatus and pipes; sprinkler leakage; theft within 7 days proximately caused by an insured event","note":"The theft wording in the extracted clause is garbled, but states theft within 7 days from the occurrence of and proximately caused by the insured events, with exclusions for certain outside articles.","quote":"We give insurance cover for physical loss or damage, or destruction caused to Insured Property by the following unforeseen events occurring during the Policy Period. ... 1 | Fire, including due to its own fermentation, or natural heating, or spontaneous combustion. ... 2 | Explosion or Implosion ... 3 | Lightning | -\n4 | Earthquake, volcanic eruption, or other convulsions of nature | -\n5 | Storm, Cyclone, Typhoon, Tempest, Hurricane, Tornado, Tsunami, Flood and Inundation | -\n6 | Subsidence of the land on which Your Premises stand, Landslide, Rockslide ... 7 | Bush fire, Forest fire and Jungle fire | -\n8 | Impact damage of any kind, i.e., damage caused by impact of, or collision caused by, any external physical object (e.g. vehicle, falling trees, aircraft, wall etc.), ... 9 | Missile testing operations | -\n10 | Riot, Strikes, Malicious Damages ... 11 | Acts of terrorism (Coverage as per Terrorism Clause attached.) | Exclusions as per Terrorism Clause attached.\n12 | Bursting or overflowing of water tanks, apparatus and pipes, | -\n13 | Leakage from automatic sprinkler installations. ... Theft within 7 days from the occurrence of and proximately if it is\n a) of any article or thing outside Your Premises, or caused by any of the above Insured Events","sources":[{"clause":"4","heading":"Special Meanings of certain words: Words stated in the table below have","page":2,"url":"https://indiainsurances.com/policy/zurich-kotak-general-insurance/kotak-bharat-laghu-udyam-suraksha-irdan152rp0003v01202021/document/26791#c-4"}],"law":[]},{"key":"deductible","label":"Deductible or excess","section":"Limits and co-pay","meaning":"Amount of each claim you bear.","status":"quote-verified","value":"The standard excess is 5% of each claim, subject to a minimum of `10,000 for each and every loss. For terrorism risk, the excess is as per the terrorism clause: shops and residential risks 1% subject to minimum `10,000 and maximum `500,000; non-industrial risks 1% subject to minimum `25,000 and maximum `1,000,000; industrial risks 5% subject to minimum `100,000 and maximum `25,00,000.","display":"5% of each claim, minimum `10,000; terrorism excess varies by risk type","note":null,"quote":"Excess of 5 % of each claim, subject to a minimum of `10,000 (Rupees Ten Thousand). This means that We will deduct 5 % of each claim, subject to a minimum of `10,000 (Rupees Ten Thousand) for each and every loss suffered by You under the terms of this policy.\nii. For terrorism risk the excess shall be as per the clause attached to this policy. ... Shops & Residential Risks: 1% of the claim amount for each and every claim subject to Minimum of `10,000 and Maximum of `500,000 Non-Industrial Risks: 1% of the claim amount for each and every claim subject to Minimum of `25,000 and Maximum of `1,000,000 Industrial Risks: 5% of the claim amount for each and every claim subject to Minimum of `100,000 and Maximum of `25,00,000","sources":[{"clause":null,"heading":"Clause D. Exclusions, that is, what We do not cover","page":4,"url":"https://indiainsurances.com/policy/zurich-kotak-general-insurance/kotak-bharat-laghu-udyam-suraksha-irdan152rp0003v01202021/document/26791#c-clause-d-exclusions-that-is-what-we-do-not-cover"},{"clause":null,"heading":"EXCESS*","page":9,"url":"https://indiainsurances.com/policy/zurich-kotak-general-insurance/kotak-bharat-laghu-udyam-suraksha-irdan152rp0003v01202021/document/26791#c-excess"}],"law":[]},{"key":"cancellation_refund","label":"Cancellation by you","section":"Renewal and rights","meaning":"What you get back if you cancel during the year.","status":"not-stated","value":null,"display":null,"note":null,"quote":null,"sources":[],"law":[{"title":"The Insurance Act, 1938","section":"Section 64VB","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 8","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 6","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 5","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 17","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 20(3) to 20(5)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, III.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, IV.4","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, IV.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"territory","label":"Where it covers","section":"Overview","meaning":"Geographic area of cover: India only, worldwide, or listed countries. 'As stated in the schedule' is not an answer.","status":"not-stated","value":null,"display":null,"note":"The wording refers to premises and locations shown in the Policy Schedule, but does not print a geographic area of cover.","quote":null,"sources":[],"law":[]},{"key":"property_covered","label":"Property covered","section":"Cover","meaning":"Building, stock, plant, machinery, contents.","status":"quote-verified","value":"The policy covers insured property relating to the business as mentioned in the Policy Schedule. Insured Property means the Building, Plant and Machinery, Furniture, Fixture and Fittings, Stocks and any other Contents declared and insured under the policy and located in the premises, unless specifically stated otherwise.","display":"Business insured property: building, plant and machinery, furniture, fixtures and fittings, stocks and other contents declared and insured","note":null,"quote":"This Policy is issued to You and covers Your Insured Property relating to Your Business as mentioned in the Policy Schedule ... Insured Property | The Building, Plant and Machinery, Furniture, Fixture and Fittings, Stocks and any other Contents that are declared and insured by You under this Policy, and are located in Your Premises unless specifically stated in this Policy. The Insured Property is shown in the Policy Schedule.","sources":[{"clause":"2(i)","heading":null,"page":2,"url":"https://indiainsurances.com/policy/zurich-kotak-general-insurance/kotak-bharat-laghu-udyam-suraksha-irdan152rp0003v01202021/document/26791#c-2-i"},{"clause":"4","heading":"Special Meanings of certain words: Words stated in the table below have","page":2,"url":"https://indiainsurances.com/policy/zurich-kotak-general-insurance/kotak-bharat-laghu-udyam-suraksha-irdan152rp0003v01202021/document/26791#c-4"}],"law":[]},{"key":"business_interruption","label":"Business interruption","section":"Cover","meaning":"Loss of profit while the business cannot run.","status":"quote-verified","value":"Business interruption or loss of profit is not covered as a standard cover. The policy excludes consequential or indirect loss, including loss by delay and loss of income, wages, earnings, market or time.","display":"Not covered; consequential or indirect loss including loss of income is excluded","note":null,"quote":"Any consequential or indirect loss or damage of any description, i.e. losses\nor extra costs (financial or non-financial) that follow or are a consequence of an Insured Event, like, loss by delay, loss of income or wages or earnings, or of market, or of time, medical expenses, or any costs not covered by this Policy.","sources":[{"clause":"15","heading":"Any consequential or indirect loss or damage of any description, i.e. losses","page":5,"url":"https://indiainsurances.com/policy/zurich-kotak-general-insurance/kotak-bharat-laghu-udyam-suraksha-irdan152rp0003v01202021/document/26791#c-15"}],"law":[]},{"key":"sum_insured_basis","label":"Sum insured basis","section":"Cover","meaning":"How the cover amount is set: market value, reinstatement value, agreed value, IDV.","status":"quote-verified","value":"Buildings, plant and machinery, furniture, fixtures and fittings and other contents are insured on Reinstatement Value. Stocks are insured on landed cost for raw material, input cost for stock in process, and manufacturing cost or contract price for finished stock; bullion, unset precious stones, curios, works of art, obsolete machinery and similar items are on Agreed Value basis subject to an acceptable valuation certificate.","display":"Reinstatement Value for building/plant/machinery/furniture/fixtures/contents; stock basis varies by type; agreed value for specified valuables with valuation certificate","note":null,"quote":"i) for Building, Plant and Machinery, Furniture, Fixture and Fittings and any other contents: Reinstatement Value\nii) For Stocks:\na) For raw material: landed cost at Your Premises.\nb) For stock in process: input cost of the stock at the time of loss.\nc) For finished stock: the manufacturing cost of the Finished Stock or the Contract Price of goods sold but not delivered and more precisely defined below. ... iii. Bullion or unset precious stones, any curios or works of art or obsolete machinery and the like are to be covered on Agreed Value basis subject to a valuation certificate being submitted and found acceptable by Us.","sources":[{"clause":null,"heading":"2. Basis of Sum Insured","page":4,"url":"https://indiainsurances.com/policy/zurich-kotak-general-insurance/kotak-bharat-laghu-udyam-suraksha-irdan152rp0003v01202021/document/26791#c-2-basis-of-sum-insured"}],"law":[]},{"key":"under_insurance","label":"Under-insurance (average) clause","section":"Limits and co-pay","meaning":"If the sum insured is less than the real value, claims are cut in proportion.","status":"quote-verified","value":"If the Reinstatement/Replacement Value of the insured property in totality is more than the Sum Insured, the claim is reduced proportionately, with underinsurance waived up to 15%. If the applicable Sum Insured is less than 85% of the value of Insurable Assets at the time of damage, you bear a proportionate share of the loss; underinsurance does not apply to Cover for Specific Contents.","display":"Average applies if underinsured, waived up to 15%; if SI is below 85% of value, insured bears a proportionate share","note":null,"quote":"If the Reinstatement/Replacement Value of the Insured Property, in totality, including additions, alterations, erections and new acquisitions, is more than the Sum Insured, except to the extent waived in Clause F (3) of this Policy, it amounts to underinsurance, and will reduce proportionate to the difference\nfrom the amount that We will pay for Your claim. ... Under this Bharat Laghu Udyam Suraksha Policy, We will waive underinsurance upto 15%.\n4. If at the time of damage the Sum Insured applicable to the relevant Buildings, Plant and Machinery, Furniture, Fixture, Fittings, Stocks and other contents is less than 85% of the value of Insurable Assets, You will be responsible for the difference and You will bear a proportionate share of the loss.\n5. Underinsurance will not apply to Cover for Specific Contents.","sources":[{"clause":"16(iv)","heading":null,"page":5,"url":"https://indiainsurances.com/policy/zurich-kotak-general-insurance/kotak-bharat-laghu-udyam-suraksha-irdan152rp0003v01202021/document/26791#c-16-iv"}],"law":[]}],"documents":[{"kind":"wording","label":"Kotak Bharat Laghu Udyam Suraksha (IRDAI copy)","pages":12,"fetched_at":"2026-10-20 01:35:41+00","source_url":"https://irdai.gov.in/documents/37343/993134/IRDAN152RP0003V01202021_GEN3994.pdf/3310140e-d8dd-cb1c-3569-f63d5b320a67?version=1.1&t=1668237559969&download=true","url":"https://indiainsurances.com/policy/zurich-kotak-general-insurance/kotak-bharat-laghu-udyam-suraksha-irdan152rp0003v01202021/document/26791"}],"versions":[{"uin":"GEN3994","version":null,"approved_on":null},{"uin":"IRDAN152RP0003V01202021","version":null,"approved_on":null}],"where_to_buy":[{"purpose":"buy","kind":"insurer","name":"Zurich Kotak General Insurance ( ) official website","url":"https://www.zurichkotak.com/","note":"Buy directly from the insurer."},{"purpose":"buy","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."}],"claims_and_complaints":[{"purpose":"claim","kind":"insurer","name":"Claims","url":"https://www.zurichkotak.com/services/claims","note":null},{"purpose":"claim","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."},{"purpose":"grievance","kind":"insurer","name":"Grievance redressal process","url":"https://www.zurichkotak.com/customer-support/grievance-redressal-process","note":null},{"purpose":"grievance","kind":"official","name":"Bima Bharosa (IRDAI grievance portal)","url":"https://bimabharosa.irdai.gov.in/","note":"Register and track a complaint against any insurer with IRDAI. Complain to the insurer first; escalate here if the reply is late or unsatisfactory."},{"purpose":"grievance","kind":"official","name":"e-Daakhil (consumer commission e-filing)","url":"https://edaakhil.nic.in/","note":"Not reachable from our crawler on 2026-10-19; use e-Jagriti if this link does not open."},{"purpose":"grievance","kind":"official","name":"e-Jagriti (consumer commission filing)","url":"https://e-jagriti.gov.in/","note":"Ministry of Consumer Affairs platform for consumer commission cases, a route for insurance disputes that the Ombudsman does not settle."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Ahmedabad","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Gujarat, Dadra & Nagar Haveli, Daman and Diu. Email: oio.ahmedabad@cioins.co.in. Phone: 079 - 25501201/02. Address: Office of the Insurance Ombudsman, Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, AHMEDABAD – 380 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bengaluru","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Karnataka. Email: oio.bengaluru@cioins.co.in. Phone: 080 - 26652048 / 26652049. Address: Office of the Insurance Ombudsman, Jeevan Soudha Building,PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru – 560 078."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bhopal","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Madhya Pradesh, Chhattisgarh. Email: oio.bhopal@cioins.co.in. Phone: 0755 - 2769201 / 2769202 / 2769203. Address: Office of the Insurance Ombudsman, 1st floor,\"Jeevan Shikha\", 60-B,Hoshangabad Road, Opp. Gayatri Mandir,Arera Hills Bhopal – 462 011."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bhubaneswar","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Odisha. Email: oio.bhubaneswar@cioins.co.in. Phone: 0674 - 2596461 /2596455/2596429/2596003. Address: Office of the Insurance Ombudsman, 62, Forest park, Bhubaneswar – 751 009."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Chandigarh","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Punjab, Haryana (excluding Gurugram, Faridabad, Sonepat and Bahadurgarh), Himachal Pradesh, Union Territories of Jammu & Kashmir,Ladakh & Chandigarh. Email: oio.chandigarh@cioins.co.in. Phone: 0172-2706468. Address: Office Of The Insurance Ombudsman, Jeevan Deep Building SCO 20-27, Ground Floor Sector- 17 A, Chandigarh – 160 017."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Chennai","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Tamil Nadu, PuducherryTown and Karaikal (which are part of Puducherry). Email: oio.chennai@cioins.co.in. Phone: 044 - 24333668 / 24333678. Address: Office of the Insurance Ombudsman, Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, CHENNAI – 600 018."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Delhi","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Delhi & following Districts of Haryana - Gurugram, Faridabad, Sonepat & Bahadurgarh. Email: oio.delhi@cioins.co.in. Phone: 011 - 46013992/23213504/23232481. Address: Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi – 110 002."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Guwahati","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura. Email: oio.guwahati@cioins.co.in. Phone: 0361 - 2632204 / 2602205 / 2631307. Address: Office of the Insurance Ombudsman, Jeevan Nivesh, 5th Floor, Near Pan Bazar , S.S. Road, Guwahati – 781001(ASSAM)."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Hyderabad","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Andhra Pradesh, Telangana, Yanam and part of Union Territory of Puducherry. Email: oio.hyderabad@cioins.co.in. Phone: 040 - 23312122 / 23376991 / 23376599 / 23328709 / 23325325. Address: Office of the Insurance Ombudsman, 6-2-46, 1st floor, \"Moin Court\", Lane Opp.Hyundai Showroom , A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Jaipur","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Rajasthan. Email: oio.jaipur@cioins.co.in. Phone: 0141- 2740363. Address: Office of the Insurance Ombudsman, Jeevan Nidhi – II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Kochi","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Kerala, Lakshadweep, Mahe-a part of Union Territory of Puducherry. Email: oio.ernakulam@cioins.co.in. Phone: 0484 - 2358759. Address: Office of the Insurance Ombudsman, 10th Floor, Jeevan Prakash,LIC Building, Opp to Maharaja's College Ground,M.G.Road, Kochi - 682 011."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Kolkata","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: West Bengal, Sikkim, Andaman & Nicobar Islands. Email: oio.kolkata@cioins.co.in. Phone: 033 - 22124339 / 22124341. Address: Office of the Insurance Ombudsman, Hindustan Bldg. Annexe, 7th Floor, 4, C.R. Avenue, KOLKATA - 700 072."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Lucknow","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Districts of Uttar Pradesh : Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur,Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorkhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar. Email: oio.lucknow@cioins.co.in. Phone: 0522 - 4002082 / 3500613. Address: Office of the Insurance Ombudsman, 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Mumbai","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: List of wards under Mumbai Metropolitan Region excluding wards in Mumbai – i.e M/E, M/W, N , S and T covered under Office of Insurance Ombudsman Thane and excluding areas of Navi Mumbai. Email: oio.mumbai@cioins.co.in. Phone: 022 - 69038800/27/29/31/32/33. Address: Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Noida","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: State of Uttarakhand and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshehar, Etah, Kannauj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautam Buddh nagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur. Email: oio.noida@cioins.co.in. Phone: 0120-4027589. Address: Office of the Insurance Ombudsman, Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: offices and jurisdiction","url":"https://www.cioins.co.in/Ombudsman","note":"Addresses, phone numbers, e-mail and the states or districts each Ombudsman office covers."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Patna","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Bihar, Jharkhand. Email: oio.patna@cioins.co.in. Phone: 0612-2547068. Address: Office of the Insurance Ombudsman, 2nd Floor, Lalit Bhawan, Bailey Road, Patna 800 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Pune","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: State of Goa and State of Maharashtra excluding areas of Navi Mumbai, Thane district,Palghar District, Raigad district & Mumbai Metropolitan Region. Email: oio.pune@cioins.co.in. Phone: 020-24471175. Address: Office of the Insurance Ombudsman, Jeevan Darshan Bldg., 3rd Floor, C.T.S. No.s. 195 to 198, N.C. Kelkar Road, Narayan Peth, Pune – 411 030."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: register a complaint online","url":"https://cioins.co.in/Complaint/Online","note":"Council for Insurance Ombudsmen. Free. For disputes with an insurer after its own grievance process; the office is chosen by where you live (see the offices list)."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Thane","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Area of Navi Mumbai, Thane District, Raigad District, Palghar District and wards of Mumbai , M/East, M/West, N, S and T. Email: oio.thane@cioins.co.in. Phone: 022-20812868/69. Address: Office of the Insurance Ombudsman, Jeevan Chintamani Building, 2nd Floor,Near New RTO Office, Louis Wadi,Vasantrao Naik Mahamarg, Thane (West)- 400604."},{"purpose":"grievance","kind":"official","name":"National Consumer Helpline","url":"https://consumerhelpline.gov.in/public/","note":"Government consumer helpline; can take up a complaint before you go to a consumer commission."},{"purpose":"port","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."},{"purpose":"renew","kind":"insurer","name":"Renewals","url":"https://www.zurichkotak.com/renewal","note":null}],"notice":"Information, not advice. IndiaInsurances is not an insurer or an insurance intermediary, does not sell insurance and earns no commission. Policy terms change and your own policy schedule can differ: always confirm with the policy document and the insurer before you buy or claim.","cite_as":"Kotak Bharat Laghu Udyam Suraksha (UIN IRDAN152RP0003V01202021), IndiaInsurances, https://indiainsurances.com/policy/zurich-kotak-general-insurance/kotak-bharat-laghu-udyam-suraksha-irdan152rp0003v01202021"}