{"uin":"IRDAN149RP0025V01202021","name":"Magma HDI Bharat Sookshma Udyam Suraksha Policy","url":"https://indiainsurances.com/policy/magma-general-insurance/magma-hdi-bharat-sookshma-udyam-suraksha-policy-irdan149rp0025v01202021","insurer":{"slug":"magma-general-insurance","name":"Magma General Insurance Limited","url":"https://indiainsurances.com/insurer/magma-general-insurance"},"line":"general","category":"business","category_name":"Shop and business","irdai_type":"Main product","kind":"product","status":"active","approved_on":"2021-03-30","withdrawn_on":null,"summary":"Magma HDI Bharat Sookshma Udyam Suraksha Policy covers business insured property at locations where total value at risk at one location does not exceed ₹ 5 Crore. It covers physical loss or damage from listed insured events and has ₹ 5,000 excess for each claim, with underinsurance waived up to 15%.","analysis":{"state":"machine","analysed_at":"2026-10-20 08:32:21.652398+00","note":"First pass: one AI reading; every stated fact carries a verbatim quote found in the cited clause, but it has not been reviewed. Check the clause before relying on it."},"facts":[{"key":"plan_variants","label":"Plans and variants","section":"Overview","meaning":"The named plans inside this product (not cover types or payout options). Facts can differ between them.","status":"not-stated","value":null,"display":null,"note":"The wording describes a single Bharat Sookshma Udyam Suraksha Policy but does not print named plan variants inside the product.","quote":null,"sources":[],"law":[]},{"key":"policy_term","label":"Policy term","section":"Eligibility","meaning":"How long one policy runs before it ends or must be renewed.","status":"not-stated","value":null,"display":null,"note":"The wording points to the Policy Schedule for the Policy Period and does not print a fixed policy term.","quote":null,"sources":[],"law":[]},{"key":"claim_intimation","label":"Claim intimation deadline","section":"Claims","meaning":"How soon you must tell the insurer about a claim or hospitalisation.","status":"quote-verified","value":"You must give immediate notice to the insurer as soon as any loss or physical damage occurs, and submit the claim-form at the earliest opportunity but within 30 days from the date You first notice the loss or damage.","display":"Immediate notice; claim-form within 30 days from first noticing the loss or damage","note":null,"quote":"As soon as any loss or physical damage occurs to any Insured Property due to an Insured Event, You must immediately give notice to Us of the loss or damage. ... You must submit Your claim in Our claim-form at the earliest opportunity, but within 30 days from the date You first notice the loss or damage.","sources":[{"clause":"16(IV)(a)","heading":null,"page":22,"url":"https://indiainsurances.com/policy/magma-general-insurance/magma-hdi-bharat-sookshma-udyam-suraksha-policy-irdan149rp0025v01202021/document/26821#c-16-iv-a"},{"clause":"16(IV)(a)","heading":null,"page":23,"url":"https://indiainsurances.com/policy/magma-general-insurance/magma-hdi-bharat-sookshma-udyam-suraksha-policy-irdan149rp0025v01202021/document/26821#c-16-iv-a-4"}],"law":[{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 20, 21","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"claim_documents","label":"Claim documents","section":"Claims","meaning":"Documents the insurer asks for when you claim.","status":"quote-verified","value":["Our claim-form","the Policy Number","Your name","details of report to the police that You made","details of report to any authority that You made","details of the Insured Event","a brief statement of the loss","particulars of any other insurance","details of loss or damage under Add-ons, if any","photographs of loss or physical damage, wherever possible","Plans, specification books, vouchers, invoices","authority to see the relevant records","any additional information that We require for verifying Your claim"],"display":"Claim-form with policy, loss, authority, other-insurance and add-on details, photographs where possible, plans, specification books, vouchers, invoices, records authority and requested additional information","note":null,"quote":"You must state in this notice\ni) the Policy Number,\nii) Your name,\niii) details of report to the police that You made,\niv) details of report to any authority that You made,\nv) details of the Insured Event\nvi) a brief statement of the loss,\nvii) particulars of any other insurance of the Insured Property, Your Premises or any other Property on Your Premises.\nviii) details of loss or damage under Add-ons, if any, and\nix) submit photographs of loss or physical damage, wherever possible. ... You must submit Your claim in Our claim-form at the earliest opportunity, but within 30 days from the date You first notice the loss or damage. ... You must support Your claim for Insured Property with Plans, specification books,\nvouchers, | invoices | pertaining | to | costs | incurred | by | You | for\nreconstruction/replacement/repairs. ... You must give Us authority to see the relevant records and get information about the Event and Your loss from the police or any other authority. ... You must give Us, when We request, any additional information that We require for verifying Your claim.","sources":[{"clause":"16(IV)(c)","heading":null,"page":22,"url":"https://indiainsurances.com/policy/magma-general-insurance/magma-hdi-bharat-sookshma-udyam-suraksha-policy-irdan149rp0025v01202021/document/26821#c-16-iv-c"},{"clause":"16(IV)(a)","heading":null,"page":23,"url":"https://indiainsurances.com/policy/magma-general-insurance/magma-hdi-bharat-sookshma-udyam-suraksha-policy-irdan149rp0025v01202021/document/26821#c-16-iv-a-4"},{"clause":null,"heading":"5. Establish loss","page":23,"url":"https://indiainsurances.com/policy/magma-general-insurance/magma-hdi-bharat-sookshma-udyam-suraksha-policy-irdan149rp0025v01202021/document/26821#c-5-establish-loss"}],"law":[{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 17","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 22","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 23","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(iii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"claim_settlement_time","label":"Claim settlement time promised","section":"Claims","meaning":"How quickly the policy says a claim is decided or paid, and from when that is counted (intimation or last document).","status":"not-stated","value":null,"display":null,"note":"The wording says claims will be settled within the limits and terms of the policy, but does not print a number of days or a settlement deadline.","quote":null,"sources":[],"law":[{"title":"The Insurance Act, 1938","section":"Section 64UM(4) to (6)","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 10","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 15","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 16","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 22","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(i), V.3(ii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(iii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.4","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 23","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"The Motor Vehicles Act, 1988: Chapter XI, insurance of motor vehicles against third party risks","section":"Section 149","url":"https://indiainsurances.com/law/motor-vehicles-act-1988"}]},{"key":"exclusions_main","label":"Main exclusions","section":"Exclusions","meaning":"What the policy does not pay for, in the policy's own words.","status":"quote-verified","value":["Excess of ₹ 5,000 (Rupees Five Thousand) for each claim","Your deliberate, wilful or intentional act or omission, or of anyone on Your behalf, or with Your connivance.","Loss, damage or destruction to any electrical/electronic machine, apparatus, fixture, or fitting by over-running, excessive pressure, short circuiting, arcing, self-heating or leakage of electricity","Loss, destruction or damage to the stocks in cold storage premises caused by change of temperature.","Loss, or damage by spoilage resulting from the retardation or interruption or cessation of any process or operation caused by operation of any of the Insured Events.","Your Premises or any Insured Building remaining continuously unoccupied for a period of more than 30 days","War, invasion, act of foreign enemy hostilities or war-like operations","Ionising radiation or contamination by radioactivity from any nuclear fuel","Pollution or contamination","Loss, destruction or damage to bullion or unset precious stones, any curios or works of art unless such amount is declared separately and recorded in the Policy Schedule.","Loss of any Insured Property which is missing or has been mislaid","Loss or damage to any Insured Property removed from Your Premises to any other place","Any consequential or indirect loss or damage of any description","Costs, fees or expenses for preparing any claim."],"display":"Key exclusions include ₹ 5,000 excess, deliberate acts, electrical/electronic damage by short circuiting etc., cold-storage temperature change, spoilage from process interruption, unoccupancy over 30 days, war, nuclear radiation, pollution/contamination, undeclared bullion/precious items, missing property, property removed from premises, consequential loss and claim-preparation costs","note":"For terrorism risk, the excess is as per the terrorism clause attached. Pollution or contamination has stated exceptions where it resulted from an Insured Event or an Insured Event itself resulted from pollution or contamination.","quote":"Excess of ₹ 5,000 (Rupees Five Thousand) for each claim. This means that We will deduct ₹ 5000 (Rupees Five Thousand) for each and every loss suffered by You under the terms of this policy.\nii. For terrorism risk the Excess shall be as per the clause attached to this policy.\n2. Your deliberate, wilful or intentional act or omission, or of anyone on Your behalf, or with Your connivance.\n3. Loss, damage or destruction to any electrical/electronic machine, apparatus, fixture, or fitting by over-running, excessive pressure, short circuiting, arcing, self-heating or leakage of electricity from whatever cause (lightning included). ... Loss, destruction or damage to the stocks in cold storage premises caused by change of temperature. ... Loss, or damage by spoilage resulting from the retardation or interruption or cessation of any process or operation caused by operation of any of the Insured Events. ... Your Premises or any Insured Building remaining continuously unoccupied for a period of\nmore than 30 days ... War, invasion, act of foreign enemy hostilities or war-like operations ... Ionising radiation or contamination by radioactivity from any nuclear fuel ... 9 Pollution or contamination, unless ... Loss, destruction or damage to bullion or unset precious stones, any curios or works of art unless such amount is declared separately and recorded in the Policy Schedule. ... Loss of any Insured Property which is missing or has been mislaid ... Loss or damage to any Insured Property removed from Your Premises to any other\nplace ... Any consequential or indirect loss or damage of any description, i.e. losses or extra costs (financial or non-financial) that follow or are a consequence of an Insured Event, like, loss by delay, loss of income or wages or earnings, or of market, or of time, medical expenses, or any costs not covered by this Policy. ... Costs, fees or expenses for preparing any claim.","sources":[{"clause":null,"heading":"Clause D. Exclusions, that is, what We do not cover","page":14,"url":"https://indiainsurances.com/policy/magma-general-insurance/magma-hdi-bharat-sookshma-udyam-suraksha-policy-irdan149rp0025v01202021/document/26821#c-clause-d-exclusions-that-is-what-we-do-not-cover"},{"clause":"5","heading":"Loss, or damage by spoilage resulting from the retardation or interruption or cessation of","page":14,"url":"https://indiainsurances.com/policy/magma-general-insurance/magma-hdi-bharat-sookshma-udyam-suraksha-policy-irdan149rp0025v01202021/document/26821#c-5"},{"clause":"6","heading":"Your Premises or any Insured Building remaining continuously unoccupied for a period of","page":14,"url":"https://indiainsurances.com/policy/magma-general-insurance/magma-hdi-bharat-sookshma-udyam-suraksha-policy-irdan149rp0025v01202021/document/26821#c-6"},{"clause":"7","heading":"War, invasion, act of foreign enemy hostilities or war-like operations (whether war is","page":14,"url":"https://indiainsurances.com/policy/magma-general-insurance/magma-hdi-bharat-sookshma-udyam-suraksha-policy-irdan149rp0025v01202021/document/26821#c-7"},{"clause":"8","heading":"Ionising radiation or contamination by radioactivity from any nuclear fuel or from any","page":14,"url":"https://indiainsurances.com/policy/magma-general-insurance/magma-hdi-bharat-sookshma-udyam-suraksha-policy-irdan149rp0025v01202021/document/26821#c-8"},{"clause":"9","heading":"Pollution or contamination, unless","page":14,"url":"https://indiainsurances.com/policy/magma-general-insurance/magma-hdi-bharat-sookshma-udyam-suraksha-policy-irdan149rp0025v01202021/document/26821#c-9"},{"clause":"10","heading":"Loss, destruction or damage to bullion or unset precious stones, any curios or works of","page":15,"url":"https://indiainsurances.com/policy/magma-general-insurance/magma-hdi-bharat-sookshma-udyam-suraksha-policy-irdan149rp0025v01202021/document/26821#c-10"},{"clause":"11","heading":"Loss of any Insured Property which is missing or has been mislaid, or its disappearance","page":15,"url":"https://indiainsurances.com/policy/magma-general-insurance/magma-hdi-bharat-sookshma-udyam-suraksha-policy-irdan149rp0025v01202021/document/26821#c-11"},{"clause":"12","heading":"Loss or damage to any Insured Property removed from Your Premises to any other","page":15,"url":"https://indiainsurances.com/policy/magma-general-insurance/magma-hdi-bharat-sookshma-udyam-suraksha-policy-irdan149rp0025v01202021/document/26821#c-12"},{"clause":"15","heading":null,"page":15,"url":"https://indiainsurances.com/policy/magma-general-insurance/magma-hdi-bharat-sookshma-udyam-suraksha-policy-irdan149rp0025v01202021/document/26821#c-15"},{"clause":"16","heading":null,"page":15,"url":"https://indiainsurances.com/policy/magma-general-insurance/magma-hdi-bharat-sookshma-udyam-suraksha-policy-irdan149rp0025v01202021/document/26821#c-16"}],"law":[{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 11","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 16","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"grievance","label":"Grievance route","section":"Claims","meaning":"Who to complain to first, as stated in the policy, before going to the Insurance Ombudsman.","status":"quote-verified","value":"First send the grievance in writing by post or email to the insurer's Grievance Redressal Officer, addressed to the Customer Service Officer at Magma HDI General Insurance Co Ltd, Magma House 24, Park Street, Kolkata-70016. If it is not resolved within 15 days or You are unhappy with the resolution, You can approach IRDAI's Consumer Affairs Department before the Ombudsman route.","display":"First write to the Grievance Redressal Officer/Customer Service Officer; if unresolved within 15 days, approach IRDAI Consumer Affairs Department","note":null,"quote":"You can send Your grievance in writing by post or email to Our Grievance Redressal Officer at the following address:\nCustomer Service Officer Magma HDI General Insurance Co Ltd Magma House 24, Park Street, Kolkata-70016 Phone: 1800 - 3002 – 3202\ncustomercare@magma-hdi.co.in ... In case it is not resolved within 15 days or if You are unhappy with the resolution You can approach the Grievance Redressal Cell of the Consumer Affairs Department of IRDAI","sources":[{"clause":null,"heading":"1. Our Grievance Redressal Officer","page":26,"url":"https://indiainsurances.com/policy/magma-general-insurance/magma-hdi-bharat-sookshma-udyam-suraksha-policy-irdan149rp0025v01202021/document/26821#c-1-our-grievance-redressal-officer"},{"clause":"16(IV)(a)","heading":null,"page":26,"url":"https://indiainsurances.com/policy/magma-general-insurance/magma-hdi-bharat-sookshma-udyam-suraksha-policy-irdan149rp0025v01202021/document/26821#c-16-iv-a-6"}],"law":[{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 3","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 4","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 5","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"The Consumer Protection Act, 2019","section":"Section 2(11)","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 2(42)","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 34","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 69","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Insurance Act, 1938","section":"Section 38","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 12","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 19","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 20","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 13","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 2","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 5(5), 5(6)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 5(9)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 25","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 26","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule III, Para 11","url":"https://indiainsurances.com/law/irdai-products-regs-2024"},{"title":"Review of revision in premium rates under health insurance policies for senior citizens, 2025","section":"Para 3","url":"https://indiainsurances.com/law/irdai-senior-premium-2025"},{"title":"Insurance Ombudsman Rules, 2017","section":"Rule 13","url":"https://indiainsurances.com/law/ombudsman-rules-2017"},{"title":"Insurance Ombudsman Rules, 2017","section":"Rule 14","url":"https://indiainsurances.com/law/ombudsman-rules-2017"}]},{"key":"perils","label":"What is covered","section":"Cover","meaning":"The events or risks covered.","status":"quote-verified","value":["Fire, including due to its own fermentation, or natural heating or spontaneous combustion.","Explosion or Implosion","Lightning","Earthquake, volcanic eruption, or other convulsions of nature","Storm, Cyclone, Typhoon, Tempest, Hurricane, Tornado, Tsunami, Flood and Inundation","Subsidence of the land on which Your Premises stand, Landslide, Rockslide","Bush fire, Forest fire, Jungle fire","Impact damage of any kind","Missile testing operations","Riot, Strikes, Malicious Damages","Acts of terrorism","Bursting or overflowing of water tanks, apparatus and pipes","Leakage from automatic sprinkler installations.","Theft within 7 (seven) days from the occurrence of and proximately caused by any of the above Insured Events"],"display":"Fire; explosion or implosion; lightning; earthquake/volcanic eruption/convulsions of nature; storm etc.; subsidence/landslide/rockslide; bush/forest/jungle fire; impact damage; missile testing; riot/strikes/malicious damage; terrorism; bursting/overflowing water tanks, apparatus and pipes; sprinkler leakage; theft within 7 days caused by an insured event","note":null,"quote":"We give insurance cover for physical loss or damage, or destruction caused to Insured Property by the following unforeseen events occurring during the Policy Period. ... 1. | Fire, including due to its own fermentation, or natural heating or spontaneous combustion. ... 2. | Explosion or Implosion ... 3. | Lightning ... 4. | Earthquake, volcanic eruption, or other convulsions of nature ... 5. | Storm, Cyclone, Typhoon, Tempest, Hurricane, Tornado, Tsunami, Flood and Inundation, ... 6. | Subsidence of the land on which Your Premises stand, Landslide, Rockslide ... 7. | Bush fire, Forest fire, Jungle fire, ... 8. | Impact damage of any kind, i.e., damage caused by impact of, or | ... collision caused by any external physical object (e.g. vehicle, animal, falling trees, aircraft, wall etc.) ... 9. | Missile testing operations ... 10. | Riot, Strikes, Malicious Damages ... 11. | Acts of terrorism (Coverage as per Terrorism Clause attached.) ... 12. | Bursting or overflowing of water tanks, apparatus and pipes, ... 13. | Leakage from automatic sprinkler installations. ... 14. | Theft within 7 (seven) days from the occurrence of and proximately caused by any of the above Insured Events","sources":[{"clause":null,"heading":"Clause B. Insured Events","page":7,"url":"https://indiainsurances.com/policy/magma-general-insurance/magma-hdi-bharat-sookshma-udyam-suraksha-policy-irdan149rp0025v01202021/document/26821#c-clause-b-insured-events"}],"law":[]},{"key":"deductible","label":"Deductible or excess","section":"Limits and co-pay","meaning":"Amount of each claim you bear.","status":"quote-verified","value":"The policy has an excess of ₹ 5,000 for each claim, deducted for each and every loss. For terrorism risk, the excess is as per the terrorism clause attached to the policy.","display":"₹ 5,000 for each claim; terrorism risk excess as per attached terrorism clause","note":null,"quote":"Excess of ₹ 5,000 (Rupees Five Thousand) for each claim. This means that We will deduct ₹ 5000 (Rupees Five Thousand) for each and every loss suffered by You under the terms of this policy.\nii. For terrorism risk the Excess shall be as per the clause attached to this policy.","sources":[{"clause":null,"heading":"Clause D. Exclusions, that is, what We do not cover","page":14,"url":"https://indiainsurances.com/policy/magma-general-insurance/magma-hdi-bharat-sookshma-udyam-suraksha-policy-irdan149rp0025v01202021/document/26821#c-clause-d-exclusions-that-is-what-we-do-not-cover"}],"law":[]},{"key":"cancellation_refund","label":"Cancellation by you","section":"Renewal and rights","meaning":"What you get back if you cancel during the year.","status":"quote-verified","value":"You can cancel at any time by written notice; the policy terminates when the insurer receives the notice. Refund is 90% of the annual rate if in force up to 15 days, 85% up to 1 month, 70% up to 2 months, 60% up to 3 months, 50% up to 4 months, 40% up to 5 months, 30% up to 6 months, 25% up to 7 months, 20% up to 8 months, 15% up to 9 months, and no refund after 9 months.","display":"Written cancellation anytime; refund from 90% of annual rate up to 15 days down to 15% up to 9 months; no refund after 9 months","note":null,"quote":"You can cancel this Policy at any time by giving Us notice in writing. The Policy will terminate when We receive Your notice. ... If You cancel the Policy, We will refund premium as follows:\nTime for which Policy in force | Refund of Premium\nFor a period not exceeding | 15 days | 90% of the Annual rate\n-do- | 1 month | 85% of the Annual rate\n-do- | 2 months | 70% of the Annual rate\n-do- | 3 months | 60% of the Annual rate\n-do- | 4 months | 50% of the Annual rate\n-do- | 5 months | 40% of the Annual rate\n-do- | 6 months | 30% of the Annual rate\n-do- | 7 months | 25% of the Annual rate\n-do- | 8 months | 20% of the Annual rate\n-do- | 9 months | 15% of the Annual rate\nFor a period exceeding | 9 months | No Refund","sources":[{"clause":"16(III)(a)","heading":null,"page":19,"url":"https://indiainsurances.com/policy/magma-general-insurance/magma-hdi-bharat-sookshma-udyam-suraksha-policy-irdan149rp0025v01202021/document/26821#c-16-iii-a"},{"clause":"16(III)(b)","heading":null,"page":19,"url":"https://indiainsurances.com/policy/magma-general-insurance/magma-hdi-bharat-sookshma-udyam-suraksha-policy-irdan149rp0025v01202021/document/26821#c-16-iii-b"}],"law":[{"title":"The Insurance Act, 1938","section":"Section 64VB","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 8","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 6","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 5","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 17","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 20(3) to 20(5)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, III.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, IV.4","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, IV.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"territory","label":"Where it covers","section":"Overview","meaning":"Geographic area of cover: India only, worldwide, or listed countries. 'As stated in the schedule' is not an answer.","status":"not-stated","value":null,"display":null,"note":"The wording refers to Your Premises and the Policy Schedule for locations, but does not print a geographic territory such as India only or worldwide.","quote":null,"sources":[],"law":[]},{"key":"property_covered","label":"Property covered","section":"Cover","meaning":"Building, stock, plant, machinery, contents.","status":"quote-verified","value":"The policy covers Insured Property relating to Your Business where total value at risk across all insurable asset classes at one location is not exceeding ₹ 5 Crore at commencement. Insured Property means the Building, Plant and Machinery, Furniture, Fixture and Fittings, Stocks and any other Contents declared and insured under the policy and located in Your Premises unless specifically stated.","display":"Building, Plant and Machinery, Furniture, Fixture and Fittings, Stocks and other Contents declared and insured at Your Premises; value at risk at one location not exceeding ₹ 5 Crore","note":null,"quote":"This Policy is issued to You and covers Your Insured Property relating to Your Business as mentioned in the Policy Schedule, where the total value at risk across all insurable asset classes at one location is not exceeding ₹ 5 Crore (Rupees Five Crore only) at the policy Commencement Date. ... Insured Property | The Building, Plant and Machinery, Furniture, Fixture and Fittings, Stocks and any other Contents that are declared and insured by You under this Policy, and are located in Your Premises unless specifically stated in this Policy. The Insured Property is shown in the Policy Schedule.","sources":[{"clause":"2(i)","heading":null,"page":3,"url":"https://indiainsurances.com/policy/magma-general-insurance/magma-hdi-bharat-sookshma-udyam-suraksha-policy-irdan149rp0025v01202021/document/26821#c-2-i"},{"clause":"4","heading":"Special Meanings of Words: Words stated in the table below have a special meaning","page":4,"url":"https://indiainsurances.com/policy/magma-general-insurance/magma-hdi-bharat-sookshma-udyam-suraksha-policy-irdan149rp0025v01202021/document/26821#c-4"}],"law":[]},{"key":"business_interruption","label":"Business interruption","section":"Cover","meaning":"Loss of profit while the business cannot run.","status":"quote-verified","value":"Business interruption or loss of profit is not covered; the policy excludes consequential or indirect losses such as loss by delay, loss of income or wages or earnings, or loss of market or time.","display":"Excluded as consequential or indirect loss, including loss by delay and loss of income or earnings","note":null,"quote":"Any consequential or indirect loss or damage of any description, i.e. losses or extra costs (financial or non-financial) that follow or are a consequence of an Insured Event, like, loss by delay, loss of income or wages or earnings, or of market, or of time, medical expenses, or any costs not covered by this Policy.","sources":[{"clause":"15","heading":null,"page":15,"url":"https://indiainsurances.com/policy/magma-general-insurance/magma-hdi-bharat-sookshma-udyam-suraksha-policy-irdan149rp0025v01202021/document/26821#c-15"}],"law":[]},{"key":"sum_insured_basis","label":"Sum insured basis","section":"Cover","meaning":"How the cover amount is set: market value, reinstatement value, agreed value, IDV.","status":"quote-verified","value":"Building, Plant and Machinery, Furniture, Fixture and Fittings and other contents are on Reinstatement Value. Stocks are valued by landed cost for raw material, input cost for stock in process, manufacturing cost or Contract Price for finished stock/goods sold but not delivered, and specified valuables such as bullion or works of art may be on Agreed Value with an acceptable valuation certificate.","display":"Reinstatement Value for building/plant/machinery/furniture/fixtures/fittings/contents; stocks by landed cost, input cost, manufacturing cost or Contract Price; bullion/precious stones/curios/art/obsolete machinery on Agreed Value with valuation certificate","note":null,"quote":"For Building, Plant and Machinery, Furniture, Fixture and Fittings and any other contents: Reinstatement Value ... For raw material: landed cost at Your Premises. ... For stock in process: input cost of the stock at the time of loss. ... For finished stock: the manufacturing cost of the finished stock or the Contract Price of goods sold but not delivered ... Bullion or unset precious stones, any curios or works of art or obsolete machinery and the like are to be covered on Agreed Value basis subject to a valuation certificate being submitted and found acceptable by Us.","sources":[{"clause":"4(i)","heading":null,"page":10,"url":"https://indiainsurances.com/policy/magma-general-insurance/magma-hdi-bharat-sookshma-udyam-suraksha-policy-irdan149rp0025v01202021/document/26821#c-4-i"},{"clause":"4(a)","heading":"For raw material","page":10,"url":"https://indiainsurances.com/policy/magma-general-insurance/magma-hdi-bharat-sookshma-udyam-suraksha-policy-irdan149rp0025v01202021/document/26821#c-4-a"},{"clause":"4(b)","heading":"For stock in process","page":10,"url":"https://indiainsurances.com/policy/magma-general-insurance/magma-hdi-bharat-sookshma-udyam-suraksha-policy-irdan149rp0025v01202021/document/26821#c-4-b"},{"clause":"4(c)","heading":"For finished stock","page":10,"url":"https://indiainsurances.com/policy/magma-general-insurance/magma-hdi-bharat-sookshma-udyam-suraksha-policy-irdan149rp0025v01202021/document/26821#c-4-c"}],"law":[]},{"key":"under_insurance","label":"Under-insurance (average) clause","section":"Limits and co-pay","meaning":"If the sum insured is less than the real value, claims are cut in proportion.","status":"quote-verified","value":"The Sum Insured for each item must be sufficient for Reinstatement/Replacement on the date of loss. Underinsurance is waived up to 15%, but if the applicable Sum Insured is less than 85% of the value of Insurable Assets, You bear a proportionate share of the loss; underinsurance does not apply to Cover for Specific Contents.","display":"Average applies if Sum Insured is less than 85% of value; underinsurance waived up to 15%; not applicable to Cover for Specific Contents","note":null,"quote":"The Sum Insured for each item of Insured Property must be sufficient to pay for Reinstatement/Replacement of that Property on the date of loss. If the Reinstatement/Replacement Value of the Insured Property, in totality, including additions, alterations, erections and new acquisitions, is more than the Sum Insured, except to the extent waived in Clause F (3) of this Policy, it amounts to underinsurance, and will reduce proportionate to the difference from the amount that We will pay for Your claim.\n2. Every item of Insured Property is subject to this condition separately.\n3. Under this Bharat Sookshma Udyam Suraksha Policy, We will waive underinsurance upto 15%.\n4. If at the time of damage, the Sum Insured applicable to the relevant Buildings, Plant and Machinery, Furniture, Fixture, Fittings, Stocks and other Contents is less than 85% of the value of Insurable Assets You will be responsible for the difference and You will bear a proportionate share of the loss.\n5. Underinsurance will not apply to Cover for Specific Contents.","sources":[{"clause":null,"heading":"Clause F. Underinsurance","page":16,"url":"https://indiainsurances.com/policy/magma-general-insurance/magma-hdi-bharat-sookshma-udyam-suraksha-policy-irdan149rp0025v01202021/document/26821#c-clause-f-underinsurance"}],"law":[]}],"documents":[{"kind":"wording","label":"Magma HDI Bharat Sookshma Udyam Suraksha Policy (IRDAI copy)","pages":28,"fetched_at":"2026-10-20 01:36:41+00","source_url":"https://irdai.gov.in/documents/37343/993134/IRDAN149RP0025V01202021_GEN4046.pdf/6d165f88-0e5a-362d-ed38-ca23c1873fe8?version=1.1&t=1668250492902&download=true","url":"https://indiainsurances.com/policy/magma-general-insurance/magma-hdi-bharat-sookshma-udyam-suraksha-policy-irdan149rp0025v01202021/document/26821"}],"versions":[{"uin":"GEN4046","version":null,"approved_on":null},{"uin":"IRDAN149RP0025V01202021","version":null,"approved_on":null}],"where_to_buy":[{"purpose":"buy","kind":"insurer","name":"Magma General Insurance official website","url":"https://www.magmainsurance.com/","note":"Buy directly from the insurer."},{"purpose":"buy","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."}],"claims_and_complaints":[{"purpose":"claim","kind":"insurer","name":"Claims","url":"https://www.magmainsurance.com/web/magmainsurance/claims","note":null},{"purpose":"claim","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."},{"purpose":"grievance","kind":"insurer","name":"Grievance redressal","url":"https://www.magmainsurance.com/grievance-redressal","note":null},{"purpose":"grievance","kind":"official","name":"Bima Bharosa (IRDAI grievance portal)","url":"https://bimabharosa.irdai.gov.in/","note":"Register and track a complaint against any insurer with IRDAI. Complain to the insurer first; escalate here if the reply is late or unsatisfactory."},{"purpose":"grievance","kind":"official","name":"e-Daakhil (consumer commission e-filing)","url":"https://edaakhil.nic.in/","note":"Not reachable from our crawler on 2026-10-19; use e-Jagriti if this link does not open."},{"purpose":"grievance","kind":"official","name":"e-Jagriti (consumer commission filing)","url":"https://e-jagriti.gov.in/","note":"Ministry of Consumer Affairs platform for consumer commission cases, a route for insurance disputes that the Ombudsman does not settle."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Ahmedabad","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Gujarat, Dadra & Nagar Haveli, Daman and Diu. Email: oio.ahmedabad@cioins.co.in. Phone: 079 - 25501201/02. Address: Office of the Insurance Ombudsman, Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, AHMEDABAD – 380 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bengaluru","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Karnataka. Email: oio.bengaluru@cioins.co.in. Phone: 080 - 26652048 / 26652049. Address: Office of the Insurance Ombudsman, Jeevan Soudha Building,PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru – 560 078."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bhopal","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Madhya Pradesh, Chhattisgarh. Email: oio.bhopal@cioins.co.in. Phone: 0755 - 2769201 / 2769202 / 2769203. Address: Office of the Insurance Ombudsman, 1st floor,\"Jeevan Shikha\", 60-B,Hoshangabad Road, Opp. Gayatri Mandir,Arera Hills Bhopal – 462 011."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bhubaneswar","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Odisha. Email: oio.bhubaneswar@cioins.co.in. Phone: 0674 - 2596461 /2596455/2596429/2596003. Address: Office of the Insurance Ombudsman, 62, Forest park, Bhubaneswar – 751 009."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Chandigarh","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Punjab, Haryana (excluding Gurugram, Faridabad, Sonepat and Bahadurgarh), Himachal Pradesh, Union Territories of Jammu & Kashmir,Ladakh & Chandigarh. Email: oio.chandigarh@cioins.co.in. Phone: 0172-2706468. Address: Office Of The Insurance Ombudsman, Jeevan Deep Building SCO 20-27, Ground Floor Sector- 17 A, Chandigarh – 160 017."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Chennai","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Tamil Nadu, PuducherryTown and Karaikal (which are part of Puducherry). Email: oio.chennai@cioins.co.in. Phone: 044 - 24333668 / 24333678. Address: Office of the Insurance Ombudsman, Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, CHENNAI – 600 018."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Delhi","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Delhi & following Districts of Haryana - Gurugram, Faridabad, Sonepat & Bahadurgarh. Email: oio.delhi@cioins.co.in. Phone: 011 - 46013992/23213504/23232481. Address: Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi – 110 002."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Guwahati","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura. Email: oio.guwahati@cioins.co.in. Phone: 0361 - 2632204 / 2602205 / 2631307. Address: Office of the Insurance Ombudsman, Jeevan Nivesh, 5th Floor, Near Pan Bazar , S.S. Road, Guwahati – 781001(ASSAM)."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Hyderabad","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Andhra Pradesh, Telangana, Yanam and part of Union Territory of Puducherry. Email: oio.hyderabad@cioins.co.in. Phone: 040 - 23312122 / 23376991 / 23376599 / 23328709 / 23325325. Address: Office of the Insurance Ombudsman, 6-2-46, 1st floor, \"Moin Court\", Lane Opp.Hyundai Showroom , A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Jaipur","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Rajasthan. Email: oio.jaipur@cioins.co.in. Phone: 0141- 2740363. Address: Office of the Insurance Ombudsman, Jeevan Nidhi – II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Kochi","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Kerala, Lakshadweep, Mahe-a part of Union Territory of Puducherry. Email: oio.ernakulam@cioins.co.in. Phone: 0484 - 2358759. Address: Office of the Insurance Ombudsman, 10th Floor, Jeevan Prakash,LIC Building, Opp to Maharaja's College Ground,M.G.Road, Kochi - 682 011."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Kolkata","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: West Bengal, Sikkim, Andaman & Nicobar Islands. Email: oio.kolkata@cioins.co.in. Phone: 033 - 22124339 / 22124341. Address: Office of the Insurance Ombudsman, Hindustan Bldg. Annexe, 7th Floor, 4, C.R. Avenue, KOLKATA - 700 072."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Lucknow","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Districts of Uttar Pradesh : Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur,Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorkhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar. Email: oio.lucknow@cioins.co.in. Phone: 0522 - 4002082 / 3500613. Address: Office of the Insurance Ombudsman, 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Mumbai","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: List of wards under Mumbai Metropolitan Region excluding wards in Mumbai – i.e M/E, M/W, N , S and T covered under Office of Insurance Ombudsman Thane and excluding areas of Navi Mumbai. Email: oio.mumbai@cioins.co.in. Phone: 022 - 69038800/27/29/31/32/33. Address: Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Noida","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: State of Uttarakhand and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshehar, Etah, Kannauj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautam Buddh nagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur. Email: oio.noida@cioins.co.in. Phone: 0120-4027589. Address: Office of the Insurance Ombudsman, Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: offices and jurisdiction","url":"https://www.cioins.co.in/Ombudsman","note":"Addresses, phone numbers, e-mail and the states or districts each Ombudsman office covers."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Patna","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Bihar, Jharkhand. Email: oio.patna@cioins.co.in. Phone: 0612-2547068. Address: Office of the Insurance Ombudsman, 2nd Floor, Lalit Bhawan, Bailey Road, Patna 800 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Pune","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: State of Goa and State of Maharashtra excluding areas of Navi Mumbai, Thane district,Palghar District, Raigad district & Mumbai Metropolitan Region. Email: oio.pune@cioins.co.in. Phone: 020-24471175. Address: Office of the Insurance Ombudsman, Jeevan Darshan Bldg., 3rd Floor, C.T.S. No.s. 195 to 198, N.C. Kelkar Road, Narayan Peth, Pune – 411 030."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: register a complaint online","url":"https://cioins.co.in/Complaint/Online","note":"Council for Insurance Ombudsmen. Free. For disputes with an insurer after its own grievance process; the office is chosen by where you live (see the offices list)."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Thane","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Area of Navi Mumbai, Thane District, Raigad District, Palghar District and wards of Mumbai , M/East, M/West, N, S and T. Email: oio.thane@cioins.co.in. Phone: 022-20812868/69. Address: Office of the Insurance Ombudsman, Jeevan Chintamani Building, 2nd Floor,Near New RTO Office, Louis Wadi,Vasantrao Naik Mahamarg, Thane (West)- 400604."},{"purpose":"grievance","kind":"official","name":"National Consumer Helpline","url":"https://consumerhelpline.gov.in/public/","note":"Government consumer helpline; can take up a complaint before you go to a consumer commission."},{"purpose":"port","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."},{"purpose":"renew","kind":"insurer","name":"Renewal","url":"https://www.magmainsurance.com/renewal","note":null}],"notice":"Information, not advice. IndiaInsurances is not an insurer or an insurance intermediary, does not sell insurance and earns no commission. Policy terms change and your own policy schedule can differ: always confirm with the policy document and the insurer before you buy or claim.","cite_as":"Magma HDI Bharat Sookshma Udyam Suraksha Policy (UIN IRDAN149RP0025V01202021), IndiaInsurances, https://indiainsurances.com/policy/magma-general-insurance/magma-hdi-bharat-sookshma-udyam-suraksha-policy-irdan149rp0025v01202021"}