{"uin":"IRDAN149CP0001V01201920","name":"Commercial Crime - Commercial","url":"https://indiainsurances.com/policy/magma-general-insurance/commercial-crime-commercial-irdan149cp0001v01201920","insurer":{"slug":"magma-general-insurance","name":"Magma General Insurance Limited","url":"https://indiainsurances.com/insurer/magma-general-insurance"},"line":"general","category":"other-general","category_name":"Other general insurance","irdai_type":null,"kind":"product","status":"active","approved_on":null,"withdrawn_on":null,"summary":"Commercial Crime Insurance indemnifies the policyholder for its financial interest in losses resulting directly from internal crime or external crime first discovered during the period of insurance or any extended discovery period. Claim notice must be given in writing as soon as practicable and in any event within 30 days of discovery.","analysis":{"state":"machine","analysed_at":"2026-10-20 05:32:58.619159+00","note":"First pass: one AI reading; every stated fact carries a verbatim quote found in the cited clause, but it has not been reviewed. Check the clause before relying on it."},"facts":[{"key":"plan_variants","label":"Plans and variants","section":"Overview","meaning":"The named plans inside this product (not cover types or payout options). Facts can differ between them.","status":"not-stated","value":null,"display":null,"note":null,"quote":null,"sources":[],"law":[]},{"key":"policy_term","label":"Policy term","section":"Eligibility","meaning":"How long one policy runs before it ends or must be renewed.","status":"not-stated","value":null,"display":null,"note":"The wording defines the period of insurance only as the period stated in the schedule.","quote":null,"sources":[],"law":[]},{"key":"claim_intimation","label":"Claim intimation deadline","section":"Claims","meaning":"How soon you must tell the insurer about a claim or hospitalisation.","status":"quote-verified","value":"Written notice must be provided as soon as practicable and in any event within 30 days of discovery of loss.","display":"As soon as practicable, but within 30 days of discovery","note":null,"quote":"The insured as a condition precedent to coverage under this policy shall, upon the discovery of loss, provide written notice to us as soon as practicable, but in any event, within 30 days of such discovery.","sources":[{"clause":"6.8","heading":"Discovery and Notice","page":19,"url":"https://indiainsurances.com/policy/magma-general-insurance/commercial-crime-commercial-irdan149cp0001v01201920/document/12621#c-6-8"}],"law":[{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 20, 21","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"claim_documents","label":"Claim documents","section":"Claims","meaning":"Documents the insurer asks for when you claim.","status":"quote-verified","value":["written notice with full particulars as to dates and persons involved, the date and manner in which the insured first became aware of the matters underlying the loss","proof of loss with full particulars of the loss"],"display":"Written notice with particulars; proof of loss with full particulars","note":null,"quote":"Written notice shall include but not be limited to full particulars as to dates and persons involved, the date and manner in which the insured first became aware of the matters underlying the loss. ... The insured shall furnish a proof of loss with full particulars of the loss to us as soon as reasonably possible in support of its claim under the policy.","sources":[{"clause":"6.8","heading":"Discovery and Notice","page":19,"url":"https://indiainsurances.com/policy/magma-general-insurance/commercial-crime-commercial-irdan149cp0001v01201920/document/12621#c-6-8"},{"clause":"6.15","heading":"Proper law and Jurisdiction","page":20,"url":"https://indiainsurances.com/policy/magma-general-insurance/commercial-crime-commercial-irdan149cp0001v01201920/document/12621#c-6-15"}],"law":[{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 17","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 22","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 23","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(iii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"claim_settlement_time","label":"Claim settlement time promised","section":"Claims","meaning":"How quickly the policy says a claim is decided or paid, and from when that is counted (intimation or last document).","status":"not-stated","value":null,"display":null,"note":null,"quote":null,"sources":[],"law":[{"title":"The Insurance Act, 1938","section":"Section 64UM(4) to (6)","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 10","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 15","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 16","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 22","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(i), V.3(ii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(iii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.4","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 23","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"The Motor Vehicles Act, 1988: Chapter XI, insurance of motor vehicles against third party risks","section":"Section 149","url":"https://indiainsurances.com/law/motor-vehicles-act-1988"}]},{"key":"exclusions_main","label":"Main exclusions","section":"Exclusions","meaning":"What the policy does not pay for, in the policy's own words.","status":"quote-verified","value":["Absolute Asbestos Exclusion","Bodily injury","Consequential loss","Directors or Shareholders’ Criminal Act","Property Damage","Fraudulent induced transfer","Intellectual property rights and Trade secrets","Inventory shortages","Kidnap and Ransom","Known criminal acts","Nuclear","Pollution","Outside Territorial limits","Trade finance and Trade loans","War & Terrorism"],"display":"Asbestos, bodily injury, consequential loss, directors or shareholders’ criminal act, property damage, fraudulent induced transfer, intellectual property/trade secrets, inventory shortages, kidnap and ransom, known criminal acts, nuclear, pollution, outside territorial limits, trade finance/trade loans, war and terrorism","note":null,"quote":"We will not pay anything in respect of any: ... 5.1 Absolute Asbestos Exclusion ... 5.2 Bodily injury ... 5.3 Consequential loss ... 5.4 Directors or Shareholders’ Criminal Act ... 5.5 Property Damage ... 5.6 Fraudulent induced transfer ... 5.7 Intellectual property rights and Trade secrets ... 5.8 Inventory shortages ... 5.9 Kidnap and Ransom ... 5.10 Known criminal acts ... 5.11 Nuclear ... 5.12 Pollution ... 5.14 Outside Territorial limits ... 5.15 Trade finance and Trade loans ... 5.16 War & Terrorism","sources":[{"clause":"5","heading":"EXCLUSIONS","page":14,"url":"https://indiainsurances.com/policy/magma-general-insurance/commercial-crime-commercial-irdan149cp0001v01201920/document/12621#c-5"},{"clause":"5.1","heading":"Absolute Asbestos Exclusion","page":14,"url":"https://indiainsurances.com/policy/magma-general-insurance/commercial-crime-commercial-irdan149cp0001v01201920/document/12621#c-5-1"},{"clause":"5.2","heading":"Bodily injury","page":14,"url":"https://indiainsurances.com/policy/magma-general-insurance/commercial-crime-commercial-irdan149cp0001v01201920/document/12621#c-5-2"},{"clause":"5.3","heading":"Consequential loss","page":14,"url":"https://indiainsurances.com/policy/magma-general-insurance/commercial-crime-commercial-irdan149cp0001v01201920/document/12621#c-5-3"},{"clause":"5.4","heading":"Directors or Shareholders’ Criminal Act","page":15,"url":"https://indiainsurances.com/policy/magma-general-insurance/commercial-crime-commercial-irdan149cp0001v01201920/document/12621#c-5-4"},{"clause":"5.5","heading":"Property Damage","page":15,"url":"https://indiainsurances.com/policy/magma-general-insurance/commercial-crime-commercial-irdan149cp0001v01201920/document/12621#c-5-5"},{"clause":"5.6","heading":"Fraudulent induced transfer","page":15,"url":"https://indiainsurances.com/policy/magma-general-insurance/commercial-crime-commercial-irdan149cp0001v01201920/document/12621#c-5-6"},{"clause":"5.7","heading":"Intellectual property rights and Trade secrets","page":15,"url":"https://indiainsurances.com/policy/magma-general-insurance/commercial-crime-commercial-irdan149cp0001v01201920/document/12621#c-5-7"},{"clause":"5.8","heading":"Inventory shortages","page":15,"url":"https://indiainsurances.com/policy/magma-general-insurance/commercial-crime-commercial-irdan149cp0001v01201920/document/12621#c-5-8"},{"clause":"5.9","heading":"Kidnap and Ransom","page":15,"url":"https://indiainsurances.com/policy/magma-general-insurance/commercial-crime-commercial-irdan149cp0001v01201920/document/12621#c-5-9"},{"clause":"5.10","heading":"Known criminal acts","page":15,"url":"https://indiainsurances.com/policy/magma-general-insurance/commercial-crime-commercial-irdan149cp0001v01201920/document/12621#c-5-10"},{"clause":"5.11","heading":"Nuclear","page":16,"url":"https://indiainsurances.com/policy/magma-general-insurance/commercial-crime-commercial-irdan149cp0001v01201920/document/12621#c-5-11"},{"clause":"5.12","heading":"Pollution","page":16,"url":"https://indiainsurances.com/policy/magma-general-insurance/commercial-crime-commercial-irdan149cp0001v01201920/document/12621#c-5-12"},{"clause":"5.14","heading":"Outside Territorial limits","page":16,"url":"https://indiainsurances.com/policy/magma-general-insurance/commercial-crime-commercial-irdan149cp0001v01201920/document/12621#c-5-14"},{"clause":"5.15","heading":"Trade finance and Trade loans","page":16,"url":"https://indiainsurances.com/policy/magma-general-insurance/commercial-crime-commercial-irdan149cp0001v01201920/document/12621#c-5-15"},{"clause":"5.16","heading":"War & Terrorism","page":16,"url":"https://indiainsurances.com/policy/magma-general-insurance/commercial-crime-commercial-irdan149cp0001v01201920/document/12621#c-5-16"}],"law":[{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 11","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 16","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"grievance","label":"Grievance route","section":"Claims","meaning":"Who to complain to first, as stated in the policy, before going to the Insurance Ombudsman.","status":"quote-verified","value":"Concerns should first be directed to the usual contact or the manager of the department usually dealt with. If still dissatisfied, the complaint can be escalated for senior review or sent to the Compliance Officer, Magma General Insurance Limited, before using IGMS or approaching the Insurance Ombudsman.","display":"First contact usual contact/department manager; then escalate or write to Compliance Officer","note":null,"quote":"In the first instance, any concerns should be directed to your usual contact or to the manager of the department with which you usually deal. ... If you remain dissatisfied with our response, we have an escalation process for ensuring that a senior member of staff reviews your complaint. ... Alternatively, you may write to:\nThe Compliance Officer Magma General Insurance Limited, Equinox Business Park, Tower 3, 2nd Floor, LBS Marg, Kurla (W), Mumbai - 400070.","sources":[{"clause":"7","heading":"COMPLAINTS PROCEDURE","page":22,"url":"https://indiainsurances.com/policy/magma-general-insurance/commercial-crime-commercial-irdan149cp0001v01201920/document/12621#c-7"}],"law":[{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 3","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 4","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 5","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"The Consumer Protection Act, 2019","section":"Section 2(11)","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 2(42)","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 34","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 69","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Insurance Act, 1938","section":"Section 38","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 12","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 19","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 20","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 13","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 2","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 5(5), 5(6)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 5(9)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 25","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 26","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule III, Para 11","url":"https://indiainsurances.com/law/irdai-products-regs-2024"},{"title":"Review of revision in premium rates under health insurance policies for senior citizens, 2025","section":"Para 3","url":"https://indiainsurances.com/law/irdai-senior-premium-2025"},{"title":"Insurance Ombudsman Rules, 2017","section":"Rule 13","url":"https://indiainsurances.com/law/ombudsman-rules-2017"},{"title":"Insurance Ombudsman Rules, 2017","section":"Rule 14","url":"https://indiainsurances.com/law/ombudsman-rules-2017"}]},{"key":"perils","label":"What is covered","section":"Cover","meaning":"The events or risks covered.","status":"quote-verified","value":["Internal crime","theft","forgery","fraudulent alteration","counterfeiting","computer fraud","fraudulent induced transfer only if the extension “Fraudulent impersonation” is specified to be covered in the Schedule"],"display":"Internal crime; external crime including theft, forgery, fraudulent alteration, counterfeiting, computer fraud, and fraudulent induced transfer if Fraudulent impersonation is covered","note":null,"quote":"For the purposes of the Insuring Clause, criminal acts shall mean any internal crime or external crime.\na) Internal crime Internal crime means any fraudulent or dishonest single, continuous or repeated act(s) committed by an employee acting alone or in collusion with others which causes a loss to the insured.\nb) External crime External crime means any fraudulent or dishonest single, continuous or repeated act(s) or a series of acts committed by a third party of:\ni) theft;\nii) forgery;\niii) fraudulent alteration;\niv) counterfeiting;\nv) computer fraud;\nvi) fraudulent induced transfer only if the extension “Fraudulent impersonation” is specified to be covered in the Schedule;","sources":[{"clause":"1","heading":"INSURING CLAUSE","page":5,"url":"https://indiainsurances.com/policy/magma-general-insurance/commercial-crime-commercial-irdan149cp0001v01201920/document/12621#c-1"}],"law":[]},{"key":"deductible","label":"Deductible or excess","section":"Limits and co-pay","meaning":"Amount of each claim you bear.","status":"not-stated","value":null,"display":null,"note":"The amount is stated only by reference to the schedule; the wording says it applies in respect of each loss or claim.","quote":null,"sources":[],"law":[]},{"key":"cancellation_refund","label":"Cancellation by you","section":"Renewal and rights","meaning":"What you get back if you cancel during the year.","status":"quote-verified","value":"The policyholder may cancel at any time by written notice. If no claim has been made, premium is refunded after retention on the short-period scale: up to 1 month 1/8 th of annual premium, up to 2 months 2/8th, up to 3 months 3/8 th, up to 4 months 4/8th, up to 5 months 5/8th, up to 6 months 6/8th, up to 7 months 7/8th, and above 7 months full annual premium.","display":"Written cancellation anytime; no-claim refund after short-period retention from 1/8 th annual premium up to 1 month to full annual premium above 7 months","note":null,"quote":"The policyholder may cancel this policy at any time by giving notice in writing to us; ... Upon cancellation by the policyholder and where no claim has been made under this policy, a refund of premium will be allowed as per the short period scale as shown below. ... Period of Risk | Amount of Premium to be retained\nUp to 1 Months | 1/8 th of the Annual premium\nUp to 2 Months | 2/8th of the Annual premium\nUp to 3 Months | 3/8 th of the Annual premium\nUp to 4 Months | 4/8th of the Annual premium\nUp to 5 Months | 5/8th of the Annual premium\nUpto 6 Months | 6/8th of the Annual premium\nUpto 7 Months | 7/8th of the Annual\nAbove 7 Months | Full annual premium","sources":[{"clause":"6.3(a)","heading":null,"page":17,"url":"https://indiainsurances.com/policy/magma-general-insurance/commercial-crime-commercial-irdan149cp0001v01201920/document/12621#c-6-3-a"},{"clause":"6.3(b)","heading":null,"page":17,"url":"https://indiainsurances.com/policy/magma-general-insurance/commercial-crime-commercial-irdan149cp0001v01201920/document/12621#c-6-3-b"},{"clause":null,"heading":"Table of Short Period Rates","page":17,"url":"https://indiainsurances.com/policy/magma-general-insurance/commercial-crime-commercial-irdan149cp0001v01201920/document/12621#c-table-of-short-period-rates"}],"law":[{"title":"The Insurance Act, 1938","section":"Section 64VB","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 8","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 6","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 5","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 17","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 20(3) to 20(5)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, III.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, IV.4","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, IV.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"territory","label":"Where it covers","section":"Overview","meaning":"Geographic area of cover: India only, worldwide, or listed countries. 'As stated in the schedule' is not an answer.","status":"not-stated","value":null,"display":null,"note":"The wording defines territorial limits only as those specified in the schedule.","quote":null,"sources":[],"law":[]},{"key":"subject_covered","label":"What is insured","section":"Cover","meaning":"The thing or risk this policy covers.","status":"quote-verified","value":"The policy covers the policyholder’s financial interest in direct financial loss of property, money or securities incurred by an insured as a direct result of criminal acts first discovered during the period of insurance or any extended discovery period.","display":"Financial interest in loss from criminal acts first discovered during the period of insurance or extended discovery period","note":null,"quote":"We will indemnify the policyholder for its financial interest in respect of any loss incurred by an insured which results directly from any criminal acts first discovered during the period of insurance or any extended discovery period (if applicable) and notified to us in accordance with the provisions of this policy. ... loss means the direct financial loss of any property, money or securities sustained by an insured as a direct result of a criminal act.","sources":[{"clause":"1","heading":"INSURING CLAUSE","page":5,"url":"https://indiainsurances.com/policy/magma-general-insurance/commercial-crime-commercial-irdan149cp0001v01201920/document/12621#c-1"},{"clause":"2.21","heading":"Loss","page":9,"url":"https://indiainsurances.com/policy/magma-general-insurance/commercial-crime-commercial-irdan149cp0001v01201920/document/12621#c-2-21"}],"law":[]}],"documents":[{"kind":"wording","label":"Policy Wording - Commercial Crime","pages":26,"fetched_at":"2026-10-17 19:57:39+00","source_url":"https://www.magmainsurance.com/documents/5553002/0/Policy+Wording+-+Commercial+Crime.pdf/b3f2d77b-e372-23e6-b92d-d26d10de33bb?t=1789044335536","url":"https://indiainsurances.com/policy/magma-general-insurance/commercial-crime-commercial-irdan149cp0001v01201920/document/12621"},{"kind":"prospectus","label":"Prospectus - Commercial Crime Insurance (Commercial)","pages":10,"fetched_at":"2026-10-17 19:54:12+00","source_url":"https://www.magmainsurance.com/documents/5553002/5571276/Prospectus+-+Commercial+Crime+Insurance+%28Commercial%29.pdf/842bb3f8-95c9-626e-bd6d-57b304480403?t=1789042375585","url":"https://indiainsurances.com/policy/magma-general-insurance/commercial-crime-commercial-irdan149cp0001v01201920/document/12525"}],"versions":[],"where_to_buy":[{"purpose":"buy","kind":"insurer","name":"Magma General Insurance official website","url":"https://www.magmainsurance.com/","note":"Buy directly from the insurer."},{"purpose":"buy","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."}],"claims_and_complaints":[{"purpose":"claim","kind":"insurer","name":"Claims","url":"https://www.magmainsurance.com/web/magmainsurance/claims","note":null},{"purpose":"claim","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."},{"purpose":"grievance","kind":"insurer","name":"Grievance redressal","url":"https://www.magmainsurance.com/grievance-redressal","note":null},{"purpose":"grievance","kind":"official","name":"Bima Bharosa (IRDAI grievance portal)","url":"https://bimabharosa.irdai.gov.in/","note":"Register and track a complaint against any insurer with IRDAI. Complain to the insurer first; escalate here if the reply is late or unsatisfactory."},{"purpose":"grievance","kind":"official","name":"e-Daakhil (consumer commission e-filing)","url":"https://edaakhil.nic.in/","note":"Not reachable from our crawler on 2026-10-19; use e-Jagriti if this link does not open."},{"purpose":"grievance","kind":"official","name":"e-Jagriti (consumer commission filing)","url":"https://e-jagriti.gov.in/","note":"Ministry of Consumer Affairs platform for consumer commission cases, a route for insurance disputes that the Ombudsman does not settle."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Ahmedabad","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Gujarat, Dadra & Nagar Haveli, Daman and Diu. Email: oio.ahmedabad@cioins.co.in. Phone: 079 - 25501201/02. Address: Office of the Insurance Ombudsman, Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, AHMEDABAD – 380 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bengaluru","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Karnataka. Email: oio.bengaluru@cioins.co.in. Phone: 080 - 26652048 / 26652049. Address: Office of the Insurance Ombudsman, Jeevan Soudha Building,PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru – 560 078."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bhopal","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Madhya Pradesh, Chhattisgarh. Email: oio.bhopal@cioins.co.in. Phone: 0755 - 2769201 / 2769202 / 2769203. Address: Office of the Insurance Ombudsman, 1st floor,\"Jeevan Shikha\", 60-B,Hoshangabad Road, Opp. Gayatri Mandir,Arera Hills Bhopal – 462 011."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bhubaneswar","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Odisha. Email: oio.bhubaneswar@cioins.co.in. Phone: 0674 - 2596461 /2596455/2596429/2596003. Address: Office of the Insurance Ombudsman, 62, Forest park, Bhubaneswar – 751 009."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Chandigarh","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Punjab, Haryana (excluding Gurugram, Faridabad, Sonepat and Bahadurgarh), Himachal Pradesh, Union Territories of Jammu & Kashmir,Ladakh & Chandigarh. Email: oio.chandigarh@cioins.co.in. Phone: 0172-2706468. Address: Office Of The Insurance Ombudsman, Jeevan Deep Building SCO 20-27, Ground Floor Sector- 17 A, Chandigarh – 160 017."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Chennai","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Tamil Nadu, PuducherryTown and Karaikal (which are part of Puducherry). Email: oio.chennai@cioins.co.in. Phone: 044 - 24333668 / 24333678. Address: Office of the Insurance Ombudsman, Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, CHENNAI – 600 018."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Delhi","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Delhi & following Districts of Haryana - Gurugram, Faridabad, Sonepat & Bahadurgarh. Email: oio.delhi@cioins.co.in. Phone: 011 - 46013992/23213504/23232481. Address: Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi – 110 002."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Guwahati","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura. Email: oio.guwahati@cioins.co.in. Phone: 0361 - 2632204 / 2602205 / 2631307. Address: Office of the Insurance Ombudsman, Jeevan Nivesh, 5th Floor, Near Pan Bazar , S.S. Road, Guwahati – 781001(ASSAM)."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Hyderabad","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Andhra Pradesh, Telangana, Yanam and part of Union Territory of Puducherry. Email: oio.hyderabad@cioins.co.in. Phone: 040 - 23312122 / 23376991 / 23376599 / 23328709 / 23325325. Address: Office of the Insurance Ombudsman, 6-2-46, 1st floor, \"Moin Court\", Lane Opp.Hyundai Showroom , A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Jaipur","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Rajasthan. Email: oio.jaipur@cioins.co.in. Phone: 0141- 2740363. Address: Office of the Insurance Ombudsman, Jeevan Nidhi – II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Kochi","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Kerala, Lakshadweep, Mahe-a part of Union Territory of Puducherry. Email: oio.ernakulam@cioins.co.in. Phone: 0484 - 2358759. Address: Office of the Insurance Ombudsman, 10th Floor, Jeevan Prakash,LIC Building, Opp to Maharaja's College Ground,M.G.Road, Kochi - 682 011."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Kolkata","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: West Bengal, Sikkim, Andaman & Nicobar Islands. Email: oio.kolkata@cioins.co.in. Phone: 033 - 22124339 / 22124341. Address: Office of the Insurance Ombudsman, Hindustan Bldg. Annexe, 7th Floor, 4, C.R. Avenue, KOLKATA - 700 072."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Lucknow","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Districts of Uttar Pradesh : Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur,Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorkhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar. Email: oio.lucknow@cioins.co.in. Phone: 0522 - 4002082 / 3500613. Address: Office of the Insurance Ombudsman, 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Mumbai","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: List of wards under Mumbai Metropolitan Region excluding wards in Mumbai – i.e M/E, M/W, N , S and T covered under Office of Insurance Ombudsman Thane and excluding areas of Navi Mumbai. Email: oio.mumbai@cioins.co.in. Phone: 022 - 69038800/27/29/31/32/33. Address: Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Noida","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: State of Uttarakhand and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshehar, Etah, Kannauj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautam Buddh nagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur. Email: oio.noida@cioins.co.in. Phone: 0120-4027589. Address: Office of the Insurance Ombudsman, Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: offices and jurisdiction","url":"https://www.cioins.co.in/Ombudsman","note":"Addresses, phone numbers, e-mail and the states or districts each Ombudsman office covers."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Patna","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Bihar, Jharkhand. Email: oio.patna@cioins.co.in. Phone: 0612-2547068. Address: Office of the Insurance Ombudsman, 2nd Floor, Lalit Bhawan, Bailey Road, Patna 800 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Pune","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: State of Goa and State of Maharashtra excluding areas of Navi Mumbai, Thane district,Palghar District, Raigad district & Mumbai Metropolitan Region. Email: oio.pune@cioins.co.in. Phone: 020-24471175. Address: Office of the Insurance Ombudsman, Jeevan Darshan Bldg., 3rd Floor, C.T.S. No.s. 195 to 198, N.C. Kelkar Road, Narayan Peth, Pune – 411 030."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: register a complaint online","url":"https://cioins.co.in/Complaint/Online","note":"Council for Insurance Ombudsmen. Free. For disputes with an insurer after its own grievance process; the office is chosen by where you live (see the offices list)."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Thane","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Area of Navi Mumbai, Thane District, Raigad District, Palghar District and wards of Mumbai , M/East, M/West, N, S and T. Email: oio.thane@cioins.co.in. Phone: 022-20812868/69. Address: Office of the Insurance Ombudsman, Jeevan Chintamani Building, 2nd Floor,Near New RTO Office, Louis Wadi,Vasantrao Naik Mahamarg, Thane (West)- 400604."},{"purpose":"grievance","kind":"official","name":"National Consumer Helpline","url":"https://consumerhelpline.gov.in/public/","note":"Government consumer helpline; can take up a complaint before you go to a consumer commission."},{"purpose":"port","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."},{"purpose":"renew","kind":"insurer","name":"Renewal","url":"https://www.magmainsurance.com/renewal","note":null}],"notice":"Information, not advice. IndiaInsurances is not an insurer or an insurance intermediary, does not sell insurance and earns no commission. Policy terms change and your own policy schedule can differ: always confirm with the policy document and the insurer before you buy or claim.","cite_as":"Commercial Crime - Commercial (UIN IRDAN149CP0001V01201920), IndiaInsurances, https://indiainsurances.com/policy/magma-general-insurance/commercial-crime-commercial-irdan149cp0001v01201920"}