{"uin":"IRDAN144CP0232V01202223","name":"Commercial Crime Insurance","url":"https://indiainsurances.com/policy/sbi-general-insurance/commercial-crime-insurance-irdan144cp0232v01202223","insurer":{"slug":"sbi-general-insurance","name":"SBI General Insurance Company Limited","url":"https://indiainsurances.com/insurer/sbi-general-insurance"},"line":"general","category":"other-general","category_name":"Other general insurance","irdai_type":null,"kind":"product","status":"active","approved_on":null,"withdrawn_on":null,"summary":"Commercial Crime Insurance indemnifies the insured for direct financial loss from employee dishonesty, premises and transit theft, forgery and securities fraud, counterfeit currency and electronic fraud. Claims must be notified in writing as soon as reasonably practicable and no later than sixty (60) days after the loss is first discovered.","analysis":{"state":"machine","analysed_at":"2026-10-20 05:44:31.771602+00","note":"First pass: one AI reading; every stated fact carries a verbatim quote found in the cited clause, but it has not been reviewed. Check the clause before relying on it."},"facts":[{"key":"plan_variants","label":"Plans and variants","section":"Overview","meaning":"The named plans inside this product (not cover types or payout options). Facts can differ between them.","status":"not-stated","value":null,"display":null,"note":"No named plan variants are listed in the provided product documents.","quote":null,"sources":[],"law":[]},{"key":"policy_term","label":"Policy term","section":"Eligibility","meaning":"How long one policy runs before it ends or must be renewed.","status":"not-stated","value":null,"display":null,"note":"The wording defines the policy period by inception and expiry dates but does not print a fixed policy term.","quote":null,"sources":[],"law":[]},{"key":"claim_intimation","label":"Claim intimation deadline","section":"Claims","meaning":"How soon you must tell the insurer about a claim or hospitalisation.","status":"quote-verified","value":"Written notice of any Loss must be given as soon as reasonably practicable during the Policy Period or any applicable Extended Discovery Period, and no later than sixty (60) days after the Loss is first Discovered. Notice of any claim for any other covered amount must be given as soon as reasonably practicable during the Policy Period or any applicable Extended Discovery Period.","display":"As soon as reasonably practicable, and no later than sixty (60) days after Loss is first Discovered","note":null,"quote":"As soon as reasonably practicable during the Policy Period or any applicable Extended Discovery Period, and in no event later than sixty (60) days after Loss is first Discovered, the Insured shall give written notice to the Insurer of any Loss. ... Notice of any claim for any other amount covered under the Policy must be given as soon as reasonably practicable during the Policy Period or any applicable Extended Discovery Period.","sources":[{"clause":"5.1","heading":"Reporting and Notice","page":5,"url":"https://indiainsurances.com/policy/sbi-general-insurance/commercial-crime-insurance-irdan144cp0232v01202223/document/15171#c-5-1"}],"law":[{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 20, 21","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"claim_documents","label":"Claim documents","section":"Claims","meaning":"Documents the insurer asks for when you claim.","status":"quote-verified","value":["a detailed description of the subject matter giving rise to the claim for Loss or any other amount covered under the Policy","the nature of the alleged Loss","the manner in which the Insured first became aware of the matters giving rise to the notification including the date of Discovery","a copy of any other insurance Policy that may be applicable"],"display":"Detailed description, nature of alleged Loss, manner and date of Discovery, and copy of any other applicable insurance policy","note":null,"quote":"All such notices shall include, but not be limited to, the following:\na) a detailed description of the subject matter giving rise to the claim for Loss or any other amount covered under the Policy;\nb) the nature of the alleged Loss;\nc) the manner in which the Insured first became aware of the matters giving rise to the notification including the date of Discovery; and\nd) a copy of any other insurance Policy that may be applicable.","sources":[{"clause":"5.1","heading":"Reporting and Notice","page":5,"url":"https://indiainsurances.com/policy/sbi-general-insurance/commercial-crime-insurance-irdan144cp0232v01202223/document/15171#c-5-1"}],"law":[{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 17","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 22","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 23","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(iii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"claim_settlement_time","label":"Claim settlement time promised","section":"Claims","meaning":"How quickly the policy says a claim is decided or paid, and from when that is counted (intimation or last document).","status":"not-stated","value":null,"display":null,"note":"The documents state claim notice and cooperation requirements but do not print a claim decision or payment timeline.","quote":null,"sources":[],"law":[{"title":"The Insurance Act, 1938","section":"Section 64UM(4) to (6)","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 10","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 15","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 16","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 22","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(i), V.3(ii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(iii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.4","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 23","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"The Motor Vehicles Act, 1988: Chapter XI, insurance of motor vehicles against third party risks","section":"Section 149","url":"https://indiainsurances.com/law/motor-vehicles-act-1988"}]},{"key":"exclusions_main","label":"Main exclusions","section":"Exclusions","meaning":"What the policy does not pay for, in the policy's own words.","status":"quote-verified","value":["Loss Discovered prior to the Inception Date","Loss resulting directly or indirectly from any act, omissions or series of acts or omissions of any director, partner, trustee","Indirect or consequential loss of any kind","any negligent act, error or omissions or series of acts or omissions on the part of the Insured or its Employees","Loss resulting from any dishonest, fraudulent, criminal or malicious act of any person or an entity who controls more than five per cent (5%) of the voting share capital","Known Loss after it has been Discovered","Loss resulting from the non-payment of any debt or any obligation","Loss resulting from the misuse of any confidential information","Loss resulting from extortion, kidnap and ransom","Loss resulting from Trading","fraudulent or malicious input of Electronic Data into the Computer System","Loss resulting from any failure, faulty construction, error in design, latent defect, electrical disturbance, breakdown, malfunction or errors in processing or programming","war, invasion, acts of foreign enemies, hostilities or warlike operations","Loss arising out of the voluntary giving or surrendering","ionising radiations o contamination by radioactivity"],"display":"Prior or pending matters, directors/partners/trustees, consequential loss, negligent acts, personal control over 5%, known loss, non-payment of debt, confidential information, extortion/kidnap/ransom, trading, authorised computer access, software and hardware defects, war and terrorism, voluntary exchange or purchase, radioactive contamination","note":null,"quote":"a) Loss Discovered prior to the Inception Date; or\nb) Loss resulting from any act or event or series of acts, errors or omissions committed, or alleged to have been committed, prior to the Retroactive Date. ... Any Loss resulting directly or indirectly from any act, omissions or series of acts or omissions of any director, partner, trustee or in any fiduciary capacity of the Insured, whether acting alone or in collusion with others, unless such director or partner or trustee is deemed to have committed such an act or omission as an Employee under Definition 3.9. ... Indirect or consequential loss of any kind except as provided for under Section 2 – Extensions or Section 3 – Optional Extensions. ... Any Loss arising out of or connected directly or indirectly or due to any negligent act, error or omissions or series of acts or omissions on the part of the Insured or its Employees is not covered under this Policy. ... Loss resulting from any dishonest, fraudulent, criminal or malicious act of any person or an entity who controls more than five per cent (5%) of the voting share capital of the Insured at the time of committing any such act. ... Known Loss after it has been Discovered. ... Loss resulting from the non-payment of any debt or any obligation. ... Loss resulting from the misuse of any confidential information, including but not limited to trade secrets, computer programs, customer information, patents, trademarks, copyrights or processing methods, except to the extent that any such confidential information is used to support or facilitate the commission of an act causing a Loss covered under the Policy. ... Loss resulting from extortion, kidnap and ransom. ... Loss resulting from Trading unless the Insured establishes proof that the Loss directly results from the dishonest, fraudulent, criminal or malicious act of an Employee, whether committed alone or in collusion with others with the intention to make an improper financial gain for themselves, or any other person or organisation. ... a) the fraudulent or malicious input of Electronic Data into the Computer System of the Insured; or\nb) fraudulent or malicious modification, corruption, deletion or destruction of Electronic Data or Software Programs within the Insured Computer System of the Insured, by any person who had authorised access to the Computer System ... Loss resulting from any failure, faulty construction, error in design, latent defect, electrical disturbance, breakdown, malfunction or errors in processing or programming within a Software Program or within the Computer System of the Insured. ... a) war, invasion, acts of foreign enemies, hostilities or warlike operations (whether war be declared or not), civil war, mutiny, civil commotion assuming the proportions of or amounting to popular rising, military rising, martial law, riot, rebellion, revolution, insurrection, military or usurped power or confiscation or nationalisation or requisition of or damage to property by or under the power of any government or public local authority; or ... Loss arising out of the voluntary giving or surrendering (whether or not such giving and surrendering is induced by deception) of money, securities or other property in any exchange or purchase, unless: ... a) ionising radiations o contamination by radioactivity from any nuclear fuel, weapon, medical isotope, waste from the combustion of nuclear fuel or other material whether occurring naturally or otherwise;","sources":[{"clause":"4.1","heading":"Prior or Pending Matters","page":4,"url":"https://indiainsurances.com/policy/sbi-general-insurance/commercial-crime-insurance-irdan144cp0232v01202223/document/15171#c-4-1"},{"clause":"4.2","heading":"Directors or Partners or Trustees","page":4,"url":"https://indiainsurances.com/policy/sbi-general-insurance/commercial-crime-insurance-irdan144cp0232v01202223/document/15171#c-4-2"},{"clause":"4.3","heading":"Consequential Loss","page":4,"url":"https://indiainsurances.com/policy/sbi-general-insurance/commercial-crime-insurance-irdan144cp0232v01202223/document/15171#c-4-3"},{"clause":"4.5","heading":"Negligent Acts or Omissions","page":4,"url":"https://indiainsurances.com/policy/sbi-general-insurance/commercial-crime-insurance-irdan144cp0232v01202223/document/15171#c-4-5"},{"clause":"4.6","heading":"Personal Control","page":4,"url":"https://indiainsurances.com/policy/sbi-general-insurance/commercial-crime-insurance-irdan144cp0232v01202223/document/15171#c-4-6"},{"clause":"4.7","heading":"Known Dishonesty or Event","page":4,"url":"https://indiainsurances.com/policy/sbi-general-insurance/commercial-crime-insurance-irdan144cp0232v01202223/document/15171#c-4-7"},{"clause":"4.9","heading":"Non Payment of Debt","page":4,"url":"https://indiainsurances.com/policy/sbi-general-insurance/commercial-crime-insurance-irdan144cp0232v01202223/document/15171#c-4-9"},{"clause":"4.11","heading":"Confidential Information","page":4,"url":"https://indiainsurances.com/policy/sbi-general-insurance/commercial-crime-insurance-irdan144cp0232v01202223/document/15171#c-4-11"},{"clause":"4.12","heading":"Extortion or Kidnap and Ransom","page":4,"url":"https://indiainsurances.com/policy/sbi-general-insurance/commercial-crime-insurance-irdan144cp0232v01202223/document/15171#c-4-12"},{"clause":"4.13","heading":"Trading","page":4,"url":"https://indiainsurances.com/policy/sbi-general-insurance/commercial-crime-insurance-irdan144cp0232v01202223/document/15171#c-4-13"},{"clause":"4.14","heading":"Authorized Access to Computer System Loss resulting from","page":4,"url":"https://indiainsurances.com/policy/sbi-general-insurance/commercial-crime-insurance-irdan144cp0232v01202223/document/15171#c-4-14"},{"clause":"4.15","heading":"Software and Hardware Defects","page":4,"url":"https://indiainsurances.com/policy/sbi-general-insurance/commercial-crime-insurance-irdan144cp0232v01202223/document/15171#c-4-15"},{"clause":"4.18(a)","heading":null,"page":4,"url":"https://indiainsurances.com/policy/sbi-general-insurance/commercial-crime-insurance-irdan144cp0232v01202223/document/15171#c-4-18-a"},{"clause":"4.19","heading":"Voluntary exchange or purchase","page":5,"url":"https://indiainsurances.com/policy/sbi-general-insurance/commercial-crime-insurance-irdan144cp0232v01202223/document/15171#c-4-19"},{"clause":"4.20","heading":"Radioactive Contamination","page":5,"url":"https://indiainsurances.com/policy/sbi-general-insurance/commercial-crime-insurance-irdan144cp0232v01202223/document/15171#c-4-20"}],"law":[{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 11","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 16","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"grievance","label":"Grievance route","section":"Claims","meaning":"Who to complain to first, as stated in the policy, before going to the Insurance Ombudsman.","status":"quote-verified","value":"For Stage 1, the insured may write to head.customercare@sbigeneral.in or gro@sbigeneral.in, or call 1800 102 1111. The company says the final response would be conveyed within 14 days from receipt of the complaint, and the Grievance Redressal Officer details are on its website.","display":"Stage 1: email head.customercare@sbigeneral.in or gro@sbigeneral.in, or call 1800 102 1111; final response within 14 days","note":null,"quote":"Stage 1:\nIf you wish to register your grievances directly with us, you may write to us at head.customercare@sbigeneral.in or gro@sbigeneral.in or call our toll free number- 1800 102 1111. After examining the matter, final response would be conveyed within a period of 14 days from the date of receipt of your complaint. ... Details of our Grievance Redressal Officer is mentioned on our website at https://www.sbigeneral.in/grievance-redressal","sources":[{"clause":"6.23","heading":"Grievance Redressal Mechanism","page":8,"url":"https://indiainsurances.com/policy/sbi-general-insurance/commercial-crime-insurance-irdan144cp0232v01202223/document/15171#c-6-23"}],"law":[{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 3","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 4","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 5","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"The Consumer Protection Act, 2019","section":"Section 2(11)","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 2(42)","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 34","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 69","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Insurance Act, 1938","section":"Section 38","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 12","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 19","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 20","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 13","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 2","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 5(5), 5(6)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 5(9)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 25","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 26","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule III, Para 11","url":"https://indiainsurances.com/law/irdai-products-regs-2024"},{"title":"Review of revision in premium rates under health insurance policies for senior citizens, 2025","section":"Para 3","url":"https://indiainsurances.com/law/irdai-senior-premium-2025"},{"title":"Insurance Ombudsman Rules, 2017","section":"Rule 13","url":"https://indiainsurances.com/law/ombudsman-rules-2017"},{"title":"Insurance Ombudsman Rules, 2017","section":"Rule 14","url":"https://indiainsurances.com/law/ombudsman-rules-2017"}]},{"key":"perils","label":"What is covered","section":"Cover","meaning":"The events or risks covered.","status":"quote-verified","value":["dishonest, fraudulent, criminal or malicious act of any Employee","Theft, destruction, disappearance, wrongful abstraction of Money, Securities or Property belonging to the Insured from their premises","Theft of Money, Securities or Property belonging to the Insured whilst in Transit","direct losses caused by forgery or alteration of, on or in any cheque, draft, promissory note, bill of exchange","receipt of counterfeit currency from a Third Party by the Insured in good faith and in the ordinary course of business","Theft by a Third Party of Money or Securities held by an Insured committed by the Third Party's unauthorised access to the Computer System of the Insured"],"display":"Employee fidelity, loss from premises, loss in transit, forgery and securities fraud, counterfeit currency, and electronic fraud","note":null,"quote":"The Insurer shall pay for Loss sustained by the Insured directly resulting from any dishonest, fraudulent, criminal or malicious act of any Employee, whether committed alone or in collusion with others ... The Insurer shall pay for Loss sustained by the Insured directly resulting from:\na) Theft, destruction, disappearance, wrongful abstraction of Money, Securities or Property belonging to the Insured from their premises; ... The Insurer shall pay for Loss sustained by the Insured directly resulting from Theft of Money, Securities or Property belonging to the Insured whilst in Transit. ... The Insurer shall be liable for direct losses caused by forgery or alteration of, on or in any cheque, draft, promissory note, bill of exchange, or similar written promise, order or direction to pay a sum certain in Money ... The Insurer shall pay for Loss sustained by the Insured directly resulting from the receipt of counterfeit currency from a Third Party by the Insured in good faith and in the ordinary course of business. ... The Insurer shall pay for Loss sustained by the Insured directly resulting from Theft by a Third Party of Money or Securities held by an Insured committed by the Third Party's unauthorised access to the Computer System of the Insured.","sources":[{"clause":"1.1","heading":"Employee Fidelity","page":1,"url":"https://indiainsurances.com/policy/sbi-general-insurance/commercial-crime-insurance-irdan144cp0232v01202223/document/15171#c-1-1"},{"clause":"1.2","heading":"Loss from Premises","page":1,"url":"https://indiainsurances.com/policy/sbi-general-insurance/commercial-crime-insurance-irdan144cp0232v01202223/document/15171#c-1-2"},{"clause":"1.3","heading":"Loss in Transit","page":1,"url":"https://indiainsurances.com/policy/sbi-general-insurance/commercial-crime-insurance-irdan144cp0232v01202223/document/15171#c-1-3"},{"clause":"1.4","heading":"Forgery and Securities Fraud (Depositors Forgery Cover)","page":1,"url":"https://indiainsurances.com/policy/sbi-general-insurance/commercial-crime-insurance-irdan144cp0232v01202223/document/15171#c-1-4"},{"clause":"1.5","heading":"Counterfeit Currency","page":1,"url":"https://indiainsurances.com/policy/sbi-general-insurance/commercial-crime-insurance-irdan144cp0232v01202223/document/15171#c-1-5"},{"clause":"1.6","heading":"Electronic Fraud","page":1,"url":"https://indiainsurances.com/policy/sbi-general-insurance/commercial-crime-insurance-irdan144cp0232v01202223/document/15171#c-1-6"}],"law":[]},{"key":"deductible","label":"Deductible or excess","section":"Limits and co-pay","meaning":"Amount of each claim you bear.","status":"not-stated","value":null,"display":null,"note":"The wording says the insurer is liable only above the applicable Retention and that the Retention remains uninsured, but the amount is not printed in the provided documents.","quote":null,"sources":[],"law":[]},{"key":"cancellation_refund","label":"Cancellation by you","section":"Renewal and rights","meaning":"What you get back if you cancel during the year.","status":"quote-verified","value":"If the insured cancels, premium is retained at the short period scale for the time the policy has been in force, subject to minimum premium. The printed scale retains 10% up to 1 week, 25% up to 1 month, 35% up to 2 months, 50% up to 3 months, 60% up to 4 months, 75% up to 6 months, 85% up to 8 months, and the full annual premium after 8 months.","display":"Short period scale: 10% up to 1 week, 25% up to 1 month, 35% up to 2 months, 50% up to 3 months, 60% up to 4 months, 75% up to 6 months, 85% up to 8 months, full annual premium after 8 months; subject to minimum premium","note":"If the policy is replaced by a new annual policy with the insurer covering identical property, the wording allows pro-rata refund at original rates for the replaced limit.","quote":"Retention of premium shall be at Short Period Scale for the period the policy has been in force, subject to the retention of minimum premium. ... Policy period | Required % of Annual Premium ... Not exceeding 1week | 10% ... Not exceeding 1 month | 25% ... Not exceeding 2 months | 35% ... Not exceeding 3 months | 50% ... Not exceeding 4 months | 60%\nIndia of securities, foreign funds, currencies or precious\nNot exceeding 6 months | 75%\nmetals at the close of business on the day the loss was discovered, or, if less, the actual cost of replacing the\nNot exceeding 8 months | 85%\nsecurities;\nExceeding 8 months | Full Annual Premium","sources":[{"clause":"6.13.1","heading":"Cancellation by the insured","page":7,"url":"https://indiainsurances.com/policy/sbi-general-insurance/commercial-crime-insurance-irdan144cp0232v01202223/document/15171#c-6-13-1"},{"clause":"6.18","heading":"Confidentiality","page":7,"url":"https://indiainsurances.com/policy/sbi-general-insurance/commercial-crime-insurance-irdan144cp0232v01202223/document/15171#c-6-18"},{"clause":"6.19","heading":"Basis of Valuation","page":7,"url":"https://indiainsurances.com/policy/sbi-general-insurance/commercial-crime-insurance-irdan144cp0232v01202223/document/15171#c-6-19"},{"clause":"6.19(a)","heading":null,"page":7,"url":"https://indiainsurances.com/policy/sbi-general-insurance/commercial-crime-insurance-irdan144cp0232v01202223/document/15171#c-6-19-a"}],"law":[{"title":"The Insurance Act, 1938","section":"Section 64VB","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 8","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 6","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 5","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 17","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 20(3) to 20(5)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, III.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, IV.4","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, IV.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"territory","label":"Where it covers","section":"Overview","meaning":"Geographic area of cover: India only, worldwide, or listed countries. 'As stated in the schedule' is not an answer.","status":"not-stated","value":null,"display":null,"note":"The wording refers to countries stated under Jurisdictional Cover, but the provided documents do not list the countries or geographic territory.","quote":null,"sources":[],"law":[]},{"key":"subject_covered","label":"What is insured","section":"Cover","meaning":"The thing or risk this policy covers.","status":"quote-verified","value":"The policy covers direct financial loss sustained by the insured from the commercial crime insuring clauses, including employee dishonesty, theft of Money, Securities or Property, forgery or alteration, counterfeit currency and electronic fraud.","display":"Direct financial Loss sustained by the Insured from covered commercial crime events","note":null,"quote":"Loss means direct financial Loss sustained by the Insured as a result of any single act, single omission or single event, or a series of related or continuous acts or events. ... The Insurer shall pay for Loss sustained by the Insured directly resulting from any dishonest, fraudulent, criminal or malicious act of any Employee ... Theft, destruction, disappearance, wrongful abstraction of Money, Securities or Property belonging to the Insured from their premises ... Theft of Money, Securities or Property belonging to the Insured whilst in Transit. ... direct losses caused by forgery or alteration of, on or in any cheque, draft, promissory note, bill of exchange ... receipt of counterfeit currency from a Third Party by the Insured in good faith ... Theft by a Third Party of Money or Securities held by an Insured committed by the Third Party's unauthorised access to the Computer System of the Insured.","sources":[{"clause":"3.18","heading":"Loss","page":3,"url":"https://indiainsurances.com/policy/sbi-general-insurance/commercial-crime-insurance-irdan144cp0232v01202223/document/15171#c-3-18"},{"clause":"1.1","heading":"Employee Fidelity","page":1,"url":"https://indiainsurances.com/policy/sbi-general-insurance/commercial-crime-insurance-irdan144cp0232v01202223/document/15171#c-1-1"},{"clause":"1.2","heading":"Loss from Premises","page":1,"url":"https://indiainsurances.com/policy/sbi-general-insurance/commercial-crime-insurance-irdan144cp0232v01202223/document/15171#c-1-2"},{"clause":"1.3","heading":"Loss in Transit","page":1,"url":"https://indiainsurances.com/policy/sbi-general-insurance/commercial-crime-insurance-irdan144cp0232v01202223/document/15171#c-1-3"},{"clause":"1.4","heading":"Forgery and Securities Fraud (Depositors Forgery Cover)","page":1,"url":"https://indiainsurances.com/policy/sbi-general-insurance/commercial-crime-insurance-irdan144cp0232v01202223/document/15171#c-1-4"},{"clause":"1.5","heading":"Counterfeit Currency","page":1,"url":"https://indiainsurances.com/policy/sbi-general-insurance/commercial-crime-insurance-irdan144cp0232v01202223/document/15171#c-1-5"},{"clause":"1.6","heading":"Electronic Fraud","page":1,"url":"https://indiainsurances.com/policy/sbi-general-insurance/commercial-crime-insurance-irdan144cp0232v01202223/document/15171#c-1-6"}],"law":[]}],"documents":[{"kind":"wording","label":"Commercial Crime Insurance Policy Wordings","pages":10,"fetched_at":"2026-10-16 04:29:36+00","source_url":"https://content.sbigeneral.in/uploads/Commercial_Crime_Insurance_Wording_020324da0b.pdf","url":"https://indiainsurances.com/policy/sbi-general-insurance/commercial-crime-insurance-irdan144cp0232v01202223/document/15171"},{"kind":"prospectus","label":"Commercial Crime Insurance Prospectus","pages":2,"fetched_at":"2026-10-16 04:28:31+00","source_url":"https://content.sbigeneral.in/uploads/Commercial_Crime_Insurance_Prospectus_4e863c81db.pdf","url":"https://indiainsurances.com/policy/sbi-general-insurance/commercial-crime-insurance-irdan144cp0232v01202223/document/15131"}],"versions":[],"where_to_buy":[{"purpose":"buy","kind":"insurer","name":"SBI General Insurance official website","url":"https://www.sbigeneral.in/","note":"Buy directly from the insurer."},{"purpose":"buy","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."}],"claims_and_complaints":[{"purpose":"claim","kind":"insurer","name":"Health claims","url":"https://www.sbigeneral.in/claim/health","note":null},{"purpose":"claim","kind":"insurer","name":"Home claims","url":"https://www.sbigeneral.in/claim/home","note":null},{"purpose":"claim","kind":"insurer","name":"Motor claims","url":"https://www.sbigeneral.in/claim/motor","note":null},{"purpose":"claim","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."},{"purpose":"grievance","kind":"insurer","name":"Grievance redressal","url":"https://www.sbigeneral.in/grievance-redressal","note":null},{"purpose":"grievance","kind":"official","name":"Bima Bharosa (IRDAI grievance portal)","url":"https://bimabharosa.irdai.gov.in/","note":"Register and track a complaint against any insurer with IRDAI. Complain to the insurer first; escalate here if the reply is late or unsatisfactory."},{"purpose":"grievance","kind":"official","name":"e-Daakhil (consumer commission e-filing)","url":"https://edaakhil.nic.in/","note":"Not reachable from our crawler on 2026-10-19; use e-Jagriti if this link does not open."},{"purpose":"grievance","kind":"official","name":"e-Jagriti (consumer commission filing)","url":"https://e-jagriti.gov.in/","note":"Ministry of Consumer Affairs platform for consumer commission cases, a route for insurance disputes that the Ombudsman does not settle."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Ahmedabad","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Gujarat, Dadra & Nagar Haveli, Daman and Diu. Email: oio.ahmedabad@cioins.co.in. Phone: 079 - 25501201/02. Address: Office of the Insurance Ombudsman, Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, AHMEDABAD – 380 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bengaluru","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Karnataka. Email: oio.bengaluru@cioins.co.in. Phone: 080 - 26652048 / 26652049. Address: Office of the Insurance Ombudsman, Jeevan Soudha Building,PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru – 560 078."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bhopal","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Madhya Pradesh, Chhattisgarh. Email: oio.bhopal@cioins.co.in. Phone: 0755 - 2769201 / 2769202 / 2769203. Address: Office of the Insurance Ombudsman, 1st floor,\"Jeevan Shikha\", 60-B,Hoshangabad Road, Opp. Gayatri Mandir,Arera Hills Bhopal – 462 011."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bhubaneswar","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Odisha. Email: oio.bhubaneswar@cioins.co.in. Phone: 0674 - 2596461 /2596455/2596429/2596003. Address: Office of the Insurance Ombudsman, 62, Forest park, Bhubaneswar – 751 009."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Chandigarh","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Punjab, Haryana (excluding Gurugram, Faridabad, Sonepat and Bahadurgarh), Himachal Pradesh, Union Territories of Jammu & Kashmir,Ladakh & Chandigarh. Email: oio.chandigarh@cioins.co.in. Phone: 0172-2706468. Address: Office Of The Insurance Ombudsman, Jeevan Deep Building SCO 20-27, Ground Floor Sector- 17 A, Chandigarh – 160 017."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Chennai","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Tamil Nadu, PuducherryTown and Karaikal (which are part of Puducherry). Email: oio.chennai@cioins.co.in. Phone: 044 - 24333668 / 24333678. Address: Office of the Insurance Ombudsman, Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, CHENNAI – 600 018."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Delhi","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Delhi & following Districts of Haryana - Gurugram, Faridabad, Sonepat & Bahadurgarh. Email: oio.delhi@cioins.co.in. Phone: 011 - 46013992/23213504/23232481. Address: Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi – 110 002."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Guwahati","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura. Email: oio.guwahati@cioins.co.in. Phone: 0361 - 2632204 / 2602205 / 2631307. Address: Office of the Insurance Ombudsman, Jeevan Nivesh, 5th Floor, Near Pan Bazar , S.S. Road, Guwahati – 781001(ASSAM)."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Hyderabad","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Andhra Pradesh, Telangana, Yanam and part of Union Territory of Puducherry. Email: oio.hyderabad@cioins.co.in. Phone: 040 - 23312122 / 23376991 / 23376599 / 23328709 / 23325325. Address: Office of the Insurance Ombudsman, 6-2-46, 1st floor, \"Moin Court\", Lane Opp.Hyundai Showroom , A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Jaipur","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Rajasthan. Email: oio.jaipur@cioins.co.in. Phone: 0141- 2740363. Address: Office of the Insurance Ombudsman, Jeevan Nidhi – II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Kochi","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Kerala, Lakshadweep, Mahe-a part of Union Territory of Puducherry. Email: oio.ernakulam@cioins.co.in. Phone: 0484 - 2358759. Address: Office of the Insurance Ombudsman, 10th Floor, Jeevan Prakash,LIC Building, Opp to Maharaja's College Ground,M.G.Road, Kochi - 682 011."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Kolkata","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: West Bengal, Sikkim, Andaman & Nicobar Islands. Email: oio.kolkata@cioins.co.in. Phone: 033 - 22124339 / 22124341. Address: Office of the Insurance Ombudsman, Hindustan Bldg. Annexe, 7th Floor, 4, C.R. Avenue, KOLKATA - 700 072."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Lucknow","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Districts of Uttar Pradesh : Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur,Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorkhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar. Email: oio.lucknow@cioins.co.in. Phone: 0522 - 4002082 / 3500613. Address: Office of the Insurance Ombudsman, 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Mumbai","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: List of wards under Mumbai Metropolitan Region excluding wards in Mumbai – i.e M/E, M/W, N , S and T covered under Office of Insurance Ombudsman Thane and excluding areas of Navi Mumbai. Email: oio.mumbai@cioins.co.in. Phone: 022 - 69038800/27/29/31/32/33. Address: Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Noida","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: State of Uttarakhand and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshehar, Etah, Kannauj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautam Buddh nagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur. Email: oio.noida@cioins.co.in. Phone: 0120-4027589. Address: Office of the Insurance Ombudsman, Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: offices and jurisdiction","url":"https://www.cioins.co.in/Ombudsman","note":"Addresses, phone numbers, e-mail and the states or districts each Ombudsman office covers."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Patna","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Bihar, Jharkhand. Email: oio.patna@cioins.co.in. Phone: 0612-2547068. Address: Office of the Insurance Ombudsman, 2nd Floor, Lalit Bhawan, Bailey Road, Patna 800 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Pune","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: State of Goa and State of Maharashtra excluding areas of Navi Mumbai, Thane district,Palghar District, Raigad district & Mumbai Metropolitan Region. Email: oio.pune@cioins.co.in. Phone: 020-24471175. Address: Office of the Insurance Ombudsman, Jeevan Darshan Bldg., 3rd Floor, C.T.S. No.s. 195 to 198, N.C. Kelkar Road, Narayan Peth, Pune – 411 030."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: register a complaint online","url":"https://cioins.co.in/Complaint/Online","note":"Council for Insurance Ombudsmen. Free. For disputes with an insurer after its own grievance process; the office is chosen by where you live (see the offices list)."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Thane","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Area of Navi Mumbai, Thane District, Raigad District, Palghar District and wards of Mumbai , M/East, M/West, N, S and T. Email: oio.thane@cioins.co.in. Phone: 022-20812868/69. Address: Office of the Insurance Ombudsman, Jeevan Chintamani Building, 2nd Floor,Near New RTO Office, Louis Wadi,Vasantrao Naik Mahamarg, Thane (West)- 400604."},{"purpose":"grievance","kind":"official","name":"National Consumer Helpline","url":"https://consumerhelpline.gov.in/public/","note":"Government consumer helpline; can take up a complaint before you go to a consumer commission."},{"purpose":"port","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."},{"purpose":"renew","kind":"insurer","name":"Policy renewal","url":"https://www.sbigeneral.in/policy-renewal","note":null}],"notice":"Information, not advice. IndiaInsurances is not an insurer or an insurance intermediary, does not sell insurance and earns no commission. Policy terms change and your own policy schedule can differ: always confirm with the policy document and the insurer before you buy or claim.","cite_as":"Commercial Crime Insurance (UIN IRDAN144CP0232V01202223), IndiaInsurances, https://indiainsurances.com/policy/sbi-general-insurance/commercial-crime-insurance-irdan144cp0232v01202223"}