{"uin":"IRDAN141RP0037V02201920","name":"Two Wheeler Bundled Policy","url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920","insurer":{"slug":"raheja-qbe-general-insurance","name":"Raheja QBE General Insurance Co. Ltd.","url":"https://indiainsurances.com/insurer/raheja-qbe-general-insurance"},"line":"general","category":"motor-two-wheeler","category_name":"Two-wheeler insurance","irdai_type":"Main product","kind":"product","status":"active","approved_on":"2020-03-05","withdrawn_on":null,"summary":"This is a bundled two-wheeler motor policy with own-damage cover for 1 year and third-party cover for 5 years. It covers loss or damage to the insured vehicle, third-party liability and owner-driver personal accident cover of Rs. 15,00,000.","analysis":{"state":"machine","analysed_at":"2026-10-20 02:02:02.139658+00","note":"First pass: one AI reading; every stated fact carries a verbatim quote found in the cited clause, but it has not been reviewed. Check the clause before relying on it."},"facts":[{"key":"plan_variants","label":"Plans and variants","section":"Overview","meaning":"The named plans inside this product (not cover types or payout options). Facts can differ between them.","status":"not-stated","value":null,"display":null,"note":"The documents describe the product as a bundled two-wheeler policy, but do not name separate plans inside the product.","quote":null,"sources":[],"law":[]},{"key":"policy_term","label":"Policy term","section":"Eligibility","meaning":"How long one policy runs before it ends or must be renewed.","status":"quote-verified","value":"Own Damage cover is for 1 year and Third Party cover is for 5 years.","display":"Own Damage- 1 Years & Third Party- 5 Years","note":"From the prospectus; the policy wording defines the policy period by reference to the schedule.","quote":"Policy Period: Own Damage- 1 Years & Third Party- 5 Years","sources":[{"clause":null,"heading":"Two Wheeler Policy- Bundled Prospectus","page":1,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14772#c-two-wheeler-policy-bundled-prospectus"}],"law":[]},{"key":"claim_intimation","label":"Claim intimation deadline","section":"Claims","meaning":"How soon you must tell the insurer about a claim or hospitalisation.","status":"quote-verified","value":"Notice of claim must be given immediately or as soon as reasonably possible. For theft, the insured should report to the police as well as the insurer within 48 hours and file an FIR.","display":"Immediately/as soon as reasonably possible; theft within 48 hours","note":null,"quote":"If the claim is for theft, insured should report to the police as well as insurer within 48 hours from theft and file a FIR and obtain copy of the FIR or written acknowledgment from the police authority. ... Notice of claim must be given by you to us immediately after an actual or potential loss begins or as soon as reasonably possible after actual loss or potential loss begins.","sources":[{"clause":"3(III)","heading":null,"page":11,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14773#c-3-iii-2"},{"clause":"3(IV)","heading":null,"page":12,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14773#c-3-iv"}],"law":[{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 20, 21","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"claim_documents","label":"Claim documents","section":"Claims","meaning":"Documents the insurer asks for when you claim.","status":"quote-verified","value":["Completed & Signed claim form along with supporting documents","Registration Certificate","Policy Copy","Driving License","Claim Form","FIR or written acknowledgement from the Police Authority","death certificate, post mortem report if any and for bodily injury certificate from hospital for disability"],"display":"Claim form and supporting documents including RC, policy copy, driving licence, FIR/theft papers and death or disability papers where applicable","note":"From the prospectus; the wording also says additional information and assistance may be required.","quote":"Completed & Signed claim form along with supporting documents. Minimum documents required are as below:\no Registration Certificate o Policy Copy o Driving License o Claim Form\nIn the event of theft, a copy of FIR or written acknowledgement from the Police Authority i.e. Police Information Report (FIR / Death Certificate / Panchnama etc.), and other documents relevant for adjudication of a claim shall be required\nIn the event of death claim death certificate, post mortem report if any and for bodily injury certificate from hospital for disability.","sources":[{"clause":null,"heading":"Minimum Information Required","page":7,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14772#c-minimum-information-required"}],"law":[{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 17","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 22","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 23","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(iii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"claim_settlement_time","label":"Claim settlement time promised","section":"Claims","meaning":"How quickly the policy says a claim is decided or paid, and from when that is counted (intimation or last document).","status":"quote-verified","value":"If the claim is not settled within 30 days from receipt of the last relevant and necessary document, the company must pay interest at 2% above the bank rate until actual payment.","display":"30 days from receipt of last relevant and necessary document; interest 2% above bank rate thereafter","note":null,"quote":"In the event the claim is not settled within 30 days, the Company shall be liable to pay interest at a rate, which is 2% above the bank rate from the date of receipt of last relevant and necessary document from the insured/ claimant by Company till the date of actual payment.","sources":[{"clause":"3(VII)","heading":null,"page":12,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14773#c-3-vii-2"}],"law":[{"title":"The Insurance Act, 1938","section":"Section 64UM(4) to (6)","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 10","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 15","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 16","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 22","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(i), V.3(ii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(iii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.4","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 23","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"The Motor Vehicles Act, 1988: Chapter XI, insurance of motor vehicles against third party risks","section":"Section 149","url":"https://indiainsurances.com/law/motor-vehicles-act-1988"}]},{"key":"exclusions_main","label":"Main exclusions","section":"Exclusions","meaning":"What the policy does not pay for, in the policy's own words.","status":"quote-verified","value":["Consequential loss, depreciation, wear and tear, mechanical or electrical breakdown failures or breakages","Damage to tyres and tubes unless the vehicle is damaged at the same time","Loss of or damage to accessories by burglary, housebreaking or theft unless the vehicle is stolen at the same time","under the influence of intoxicating liquor or drugs","outside the Geographical Area","contractual liability","Being used otherwise than in accordance with the ‘Limitations as to Use’","other than a driver as stated in the Driver’s clause","ionising radiations or contamination by radioactivity","nuclear weapons material","war, invasion, the act of foreign enemies, hostilities or warlike operations","sanction, prohibition or restriction under United Nations resolutions or the trade or economic sanctions"],"display":"Key exclusions include wear and tear/mechanical breakdown, tyres and tubes unless the vehicle is also damaged, accessory theft unless the vehicle is stolen, intoxication, outside geographical area, contractual liability, use outside limitations, unauthorised driver, nuclear/radiation, war and sanctions.","note":null,"quote":"Consequential loss, depreciation, wear and tear, mechanical or electrical breakdown failures or breakages; ... Damage to tyres and tubes unless the vehicle is damaged at the same time in which case the liability of the Company shall be limited to 50% of the cost of replacement. ... Loss of or damage to accessories by burglary, housebreaking or theft unless the vehicle is stolen at the same time and; ... under the influence of intoxicating liquor or drugs. ... Any accidental loss or damage and/or liability caused sustained or incurred outside the Geographical Area. ... Any claim arising out of any contractual liability. ... Being used otherwise than in accordance with the ‘Limitations as to Use’ ... Being driven by or is for the purpose of being driven by him/ her in charge of any person other than a driver as stated in the Driver’s clause. ... ionising radiations or contamination by radioactivity ... nuclear weapons material ... war, invasion, the act of foreign enemies, hostilities or warlike operations ... sanction, prohibition or restriction under United Nations resolutions or the trade or economic sanctions","sources":[{"clause":"5","heading":"Rate of Depreciation for painting","page":2,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14773#c-5"},{"clause":null,"heading":"GENERAL EXCEPTIONS","page":5,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14773#c-general-exceptions"},{"clause":"3(a)","heading":null,"page":5,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14773#c-3-a-2"},{"clause":"3(b)","heading":null,"page":5,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14773#c-3-b-2"}],"law":[{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 11","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 16","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"grievance","label":"Grievance route","section":"Claims","meaning":"Who to complain to first, as stated in the policy, before going to the Insurance Ombudsman.","status":"quote-verified","value":"First complain to Raheja QBE through the toll-free helpline, email complaints@rahejaqbe.com, the Grievance Cell address, or the Grievance Redressal Officer details on the website. If there is no satisfactory response within 30 days of lodging the complaint, the policy says the customer may approach the Insurance Ombudsman.","display":"Call 1800-102-7723, email complaints@rahejaqbe.com or write to the Grievance Cell; Ombudsman after 30 days if not satisfied","note":null,"quote":"Call us 24*7 toll free helpline 1800-102-7723\nEmail us at complaints@rahejaqbe.com\nWrite to us at: The Grievance Cell, Raheja QBE General Insurance Co. Ltd., Ground Floor, P&G Plaza, Cardinal Gracious Road, Chakala, Andheri East, Mumbai- 400099 ... Please visit our website at www.rahejaqbe.com to know the contact details of the Grievance Redressal Officer. ... Within 30 days of lodging a complaint with us, if you do not get a satisfactory response from us and you wish to pursue other avenues for redressal of grievance, you may approach Insurance Ombudsman appointed by IRDAI under the Insurance Ombudsman scheme.","sources":[{"clause":null,"heading":"Grievance Redressal","page":25,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14773#c-grievance-redressal"},{"clause":null,"heading":"Grievance Redressal Officer","page":25,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14773#c-grievance-redressal-officer"}],"law":[{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 3","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 4","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 5","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"The Consumer Protection Act, 2019","section":"Section 2(11)","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 2(42)","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 34","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 69","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Insurance Act, 1938","section":"Section 38","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 12","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 19","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 20","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 13","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 2","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 5(5), 5(6)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 5(9)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 25","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 26","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule III, Para 11","url":"https://indiainsurances.com/law/irdai-products-regs-2024"},{"title":"Review of revision in premium rates under health insurance policies for senior citizens, 2025","section":"Para 3","url":"https://indiainsurances.com/law/irdai-senior-premium-2025"},{"title":"Insurance Ombudsman Rules, 2017","section":"Rule 13","url":"https://indiainsurances.com/law/ombudsman-rules-2017"},{"title":"Insurance Ombudsman Rules, 2017","section":"Rule 14","url":"https://indiainsurances.com/law/ombudsman-rules-2017"}]},{"key":"perils","label":"What is covered","section":"Cover","meaning":"The events or risks covered.","status":"quote-verified","value":["fire, explosion, self- ignition or lightning","burglary, housebreaking or theft","riot and strike","earthquake (fire and shock damage)","flood, typhoon, hurricane, storm, tempest, inundation, cyclone, hailstorm or frost","accidental external means","malicious act","terrorist activity","in transit by road, rail, inland-waterway, lift, elevator or air","landslide and rockslide","death of or bodily injury to any person","damage to property other than property belonging to the insured","PERSONAL ACCIDENT COVER TO OWNER DRIVER"],"display":"Own-damage perils, third-party death/injury and property damage, and owner-driver personal accident cover","note":null,"quote":"The Company will indemnify the Insured against loss or damage to the vehicle Insured hereunder and/or its accessories whilst thereon I) By fire, explosion, self- ignition or lightning; II) By burglary, housebreaking or theft; III) By riot and strike; IV) By earthquake (fire and shock damage); V) By flood, typhoon, hurricane, storm, tempest, inundation, cyclone, hailstorm or frost; VI. By accidental external means;\nVII. By malicious act;\nVIII. By terrorist activity;\nIX. Whilst in transit by road, rail, inland-waterway, lift, elevator or air; X. By landslide and rockslide. ... death of or bodily injury to any person including occupants carried in the insured vehicle ... damage to property other than property belonging to the insured or held in trust or in the custody or control of the insured. ... Section III PERSONAL ACCIDENT COVER TO OWNER DRIVER","sources":[{"clause":"Section I","heading":"LOSS OF OR DAMAGE TO THE VEHICLE INSURED","page":1,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14773#c-section-i"},{"clause":"1(i)","heading":null,"page":3,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14773#c-1-i"},{"clause":"1(ii)","heading":null,"page":3,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14773#c-1-ii"},{"clause":"Section III","heading":"PERSONAL ACCIDENT COVER TO OWNER DRIVER","page":4,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14773#c-section-iii"}],"law":[]},{"key":"cancellation_refund","label":"Cancellation by you","section":"Renewal and rights","meaning":"What you get back if you cancel during the year.","status":"quote-verified","value":"The insured may cancel on 15 days notice. If no claim has arisen, premium is returned after deducting the company's short period rate and retaining at least Rs 100, or Rs 25 for specified modified vehicles; third-party cover cannot be cancelled unless alternate third-party insurance is furnished and only on listed grounds. If cancellation follows a claim, there is no refund under Section I and the policy wording gives year-wise refund rules for the five-year third-party premium.","display":"15 days notice; no-claim refund less short-period rate and minimum Rs 100/Rs 25; no Section I refund after claim","note":"The policy wording contains detailed year-wise refund tables for bundled third-party premium and short-period rates.","quote":"The policy may be cancelled at any time by the insured on fifteen days notice by recorded delivery and provided no claim has arisen during the currency of policy, the insured shall be entitled to a return of premium less premium at Company’s short period rate for the period the policy has been in force. Return of the premium by the Company will be subject to retention of the minimum premium of Rs 100 (or Rs 25 in respect of vehicles specifically designed/ modified for use by blind/ handicapped/ mentally challenged persons). The policy cannot be cancelled unless evidence that the vehicle is insured elsewhere for at least third- party liability cover is furnished. Motor Third Party Insurance shall not be cancelled by either insurer or the insured except on the following grounds:\n• Double Insurance\n• Vehicle not in use anymore because of Total Loss or Constructive Total Loss\n• In the event the vehicle is sold and/ or transferred. ... There shall be no refund under Section I of the policy.","sources":[{"clause":"3(d)(ii)","heading":null,"page":7,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14773#c-3-d-ii"},{"clause":"3(d)(iii)","heading":null,"page":7,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14773#c-3-d-iii"}],"law":[{"title":"The Insurance Act, 1938","section":"Section 64VB","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 8","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 6","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 5","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 17","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 20(3) to 20(5)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, III.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, IV.4","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, IV.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"territory","label":"Where it covers","section":"Overview","meaning":"Geographic area of cover: India only, worldwide, or listed countries. 'As stated in the schedule' is not an answer.","status":"not-stated","value":null,"display":null,"note":"The wording excludes loss outside the Geographical Area and has an endorsement to extend territory, but the base geographical area is not defined in the provided clauses.","quote":null,"sources":[],"law":[]},{"key":"cover_types","label":"Cover types","section":"Cover","meaning":"Comprehensive, standalone own damage, third-party only.","status":"quote-verified","value":["compulsory Third Party Liability","loss or damage to the vehicle itself"],"display":"Bundled third-party liability plus own damage","note":"The product is a bundled two-wheeler policy, not a standalone own-damage or third-party-only policy.","quote":"This policy is designed to cover the compulsory Third Party Liability as required by Motor Vehicles Act, together with loss or damage to the vehicle itself.","sources":[{"clause":null,"heading":"Two Wheeler Policy- Bundled Prospectus","page":1,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14772#c-two-wheeler-policy-bundled-prospectus"}],"law":[]},{"key":"third_party","label":"Third-party liability","section":"Cover","meaning":"Compulsory cover for injury, death or property damage to others. Unlimited for death and injury.","status":"quote-verified","value":"The policy indemnifies the insured for legal liability from use of the insured vehicle for death of or bodily injury to any person and for damage to third-party property, subject to the limits of liability in the schedule.","display":"Covers third-party death/bodily injury and third-party property damage, subject to schedule limits","note":"The provided wording refers to the schedule for limits; it does not print an unlimited death or injury limit in the extracted clauses.","quote":"Subject to the limits of liability as laid down in the schedule hereto, the Company will indemnify the insured in the event of an accident caused by or arising out of the use of the insured vehicle against all sums which the insured shall become legally liable to pay in respect of ... death of or bodily injury to any person including occupants carried in the insured vehicle ... damage to property other than property belonging to the insured or held in trust or in the custody or control of the insured.","sources":[{"clause":"1","heading":null,"page":3,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14773#c-1"},{"clause":"1(i)","heading":null,"page":3,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14773#c-1-i"},{"clause":"1(ii)","heading":null,"page":3,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14773#c-1-ii"}],"law":[{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 8","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch V, I, Paras 1 to 4","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch V, I, Para 7","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, IV.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"The Motor Vehicles Act, 1988: Chapter XI, insurance of motor vehicles against third party risks","section":"Section 146","url":"https://indiainsurances.com/law/motor-vehicles-act-1988"},{"title":"The Motor Vehicles Act, 1988: Chapter XI, insurance of motor vehicles against third party risks","section":"Section 147","url":"https://indiainsurances.com/law/motor-vehicles-act-1988"},{"title":"The Motor Vehicles Act, 1988: Chapter XI, insurance of motor vehicles against third party risks","section":"Section 150","url":"https://indiainsurances.com/law/motor-vehicles-act-1988"},{"title":"The Motor Vehicles Act, 1988: Chapter XI, insurance of motor vehicles against third party risks","section":"Section 149","url":"https://indiainsurances.com/law/motor-vehicles-act-1988"},{"title":"The Motor Vehicles Act, 1988: Chapter XI, insurance of motor vehicles against third party risks","section":"Section 157","url":"https://indiainsurances.com/law/motor-vehicles-act-1988"},{"title":"The Motor Vehicles Act, 1988: Chapter XI, insurance of motor vehicles against third party risks","section":"Section 164","url":"https://indiainsurances.com/law/motor-vehicles-act-1988"},{"title":"The Motor Vehicles Act, 1988: Chapter XI, insurance of motor vehicles against third party risks","section":"Section 161","url":"https://indiainsurances.com/law/motor-vehicles-act-1988"},{"title":"The Motor Vehicles Act, 1988: Chapter XI, insurance of motor vehicles against third party risks","section":"Section 166(3)","url":"https://indiainsurances.com/law/motor-vehicles-act-1988"},{"title":"The Motor Vehicles Act, 1988: Chapter XI, insurance of motor vehicles against third party risks","section":"Section 162","url":"https://indiainsurances.com/law/motor-vehicles-act-1988"}]},{"key":"idv","label":"Insured declared value (IDV)","section":"Cover","meaning":"The vehicle's insured value: maximum paid for theft or total loss.","status":"quote-verified","value":"IDV is the sum insured for the vehicle, fixed at the start of each policy period based on the manufacturer's listed selling price of the vehicle and accessories adjusted for depreciation. For total loss or constructive total loss, liability does not exceed the IDV in the schedule less wreck value, and CTL applies if retrieval/repair cost exceeds 75% of IDV.","display":"IDV is the sum insured; TL/CTL liability up to IDV less wreck, CTL if cost exceeds 75% of IDV","note":null,"quote":"The Insured’s Declared Value (IDV) of the vehicle will be deemed to be the ‘SUM INSURED’ for the purpose of this policy which is fixed at the commencement of each policy period for the Insured vehicle.\nThe IDV of the vehicle (and side car/ accessories, if any, fitted to the vehicle) is to be fixed on the basis of the manufacturer’s listed selling price of the brand and model of the vehicle insured at the commencement of insurance/renewal and adjusted for depreciation ... The Insured vehicle shall be treated as CTL if the aggregate cost of retrieval and / or repair of the vehicle, subject to terms and conditions of the policy, exceeds 75% of the IDV of the vehicle. ... For total loss / constructive total loss of the insured vehicle - the Insured’s Declared Value (IDV) of the vehicle (including accessories thereon) as specified in the Schedule less the value of the wreck.","sources":[{"clause":null,"heading":"SUM INSURED- INSURED’S DECLARED VALUE (IDV)","page":2,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14773#c-sum-insured-insureds-declared-value-idv"},{"clause":null,"heading":"THE SCHEDULE OF DEPRECIATION FOR FIXING IDV OF THE VEHICLE","page":3,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14773#c-the-schedule-of-depreciation-for-fixing-idv-of-t"},{"clause":"3(a)(ii)","heading":null,"page":6,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14773#c-3-a-ii"}],"law":[]},{"key":"depreciation","label":"Depreciation on parts","section":"Limits and co-pay","meaning":"How much of the cost of replaced parts you bear because of age (unless you have zero depreciation).","status":"quote-verified","value":"For replaced parts, depreciation is 50% for rubber/nylon/plastic parts, tyres, tubes and batteries; 30% for fibre glass components; Nil for glass; and for other parts it ranges from Nil for vehicles not exceeding 6 months to 50% for vehicles exceeding 10 years. Painting depreciation is 50% on material cost, and if the bill is consolidated, material is considered 25% of total painting charges.","display":"Parts: 50% rubber/nylon/plastic/tyres/tubes/batteries, 30% fibre glass, Nil glass; other parts Nil to 50% by vehicle age; painting 50% on material cost","note":null,"quote":"Subject to a deduction for depreciation at the rates mentioned below in respect of parts of the vehicle replaced;\n1. For all rubber/ nylon/ plastic parts, tyres, tubes and batteries | 50%\n2. For fibre glass components | 30%\n3. For all parts made of glass | Nil ... AGE OF VEHICLE | % OF DEPRECIATION\nNot exceeding 6 months | Nil\nExceeding 6months but not exceeding 1 year | 5%\nExceeding 1 year but not exceeding 2 years | 10%\nExceeding 2 years but not exceeding 3 years | 15%\nExceeding 3 years but not exceeding 4 years | 25%\nExceeding 4 years but not exceeding 5 years | 35%\nExceeding 5 years but not exceeding 10 years | 40%\nExceeding 10 years | 50% ... Rate of Depreciation for painting: In the case of painting, the depreciation rate of 50% shall be applied only on the material cost of total painting charges. In case of a consolidated bill for painting charges, the material component shall be considered as 25% of total painting charges for the purpose of applying the depreciation.","sources":[{"clause":"Section I","heading":"LOSS OF OR DAMAGE TO THE VEHICLE INSURED","page":1,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14773#c-section-i"},{"clause":"4","heading":null,"page":1,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14773#c-4"},{"clause":"5","heading":"Rate of Depreciation for painting","page":2,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14773#c-5"}],"law":[]},{"key":"ncb","label":"No-claim bonus","section":"Cover","meaning":"Discount on own-damage premium for claim-free years (20% to 50%).","status":"quote-verified","value":"NCB is earned only in the Own Damage section at renewal after a full 12-month policy duration, with discounts on own-damage premium shown as 20%, 25%, 35%, 45% and 50% depending on claim-free years.","display":"20% to 50% discount on Own Damage Premium after claim-free years","note":"The wording prints the 50% row as 'preceding 2 consecutive years of insurance', which appears inconsistent with the preceding rows; this is reproduced from the document.","quote":"No Claim Bonus (NCB) can be earned only in the Own Damage Section of the policy. An insured becomes entitled to NCB only at renewal of a policy after the expiry of the full duration of 12 months. ii. No Claim Bonus, wherever applicable, will be as per the following table:\nAll Type of Vehicles | %age of discount on Own Damage Premium\nNo Claim made or pending during the preceding full year of insurance | 20%\nNo Claim made or pending during the preceding 2 consecutive years of insurance | 25%\nNo Claim made or pending during the preceding 3 consecutive years of insurance | 35%\nNo Claim made or pending during the preceding 4 consecutive years of insurance | 45%\nNo Claim made or pending during the preceding 2 consecutive years of insurance | 50%","sources":[{"clause":"3(e)(i)","heading":null,"page":10,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14773#c-3-e-i"}],"law":[]},{"key":"compulsory_deductible","label":"Compulsory deductible","section":"Limits and co-pay","meaning":"Fixed amount you pay on every own-damage claim.","status":"not-stated","value":null,"display":null,"note":"The wording says the deductible is stated in the Schedule and the compulsory deductible endorsement has blanks, so no fixed amount is printed in the provided clauses.","quote":null,"sources":[],"law":[]},{"key":"deductible","label":"Voluntary deductible","section":"Limits and co-pay","meaning":"An extra amount per claim you choose to bear for a lower premium.","status":"quote-verified","value":"Optional voluntary deductible slabs are Rs 500, Rs 750, Rs 1000, Rs 1500 and Rs 3000, each with a corresponding discount on the own-damage premium.","display":"Optional Rs 500, Rs 750, Rs 1000, Rs 1500 or Rs 3000","note":"From the prospectus; it applies only if the insured chooses the voluntary deductible.","quote":"If insured for a higher deductible value, discount shall be allowed as per following slab:\nVoluntary Deductible | Discount\nRs 500 | 5% on the OD Premium subject to maximum of Rs 50\nRs 750 | 10% on the OD Premium subject to maximum of Rs 75\nRs 1000 | 15% on the OD Premium subject to maximum of Rs 125\nRs 1500 | 20% on the OD Premium subject to maximum of Rs 200\nRs 3000 | 25% on the OD Premium subject to maximum of Rs 250","sources":[{"clause":null,"heading":"Voluntary Deductible","page":6,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14772#c-voluntary-deductible"}],"law":[]},{"key":"pa_owner_driver","label":"Personal accident cover for owner-driver","section":"Cover","meaning":"Compulsory PA cover for the owner-driver.","status":"quote-verified","value":"Owner-driver personal accident cover is Rs. 15,00,000 annually. The scale is 100% for death, loss of two limbs/sight of two eyes/one limb and one eye, or permanent total disablement; and 50% for loss of one limb or sight of one eye, subject to the owner-driver being the registered owner, the named insured and holding an effective driving license.","display":"Rs. 15,00,000 annual owner-driver PA; 100% for death/PTD or two-limb/two-eye losses, 50% for one limb/eye","note":"The prospectus also says there is no need for a separate PA cover if the owner-driver already has 24-hour PA cover against death and permanent disability for CSI of at least Rs 15 Lacs, and that PA cover can be for 1 or for 5 years.","quote":"Personal Accident Cover for Owner Driver for Rs. 15,00,000 (Annual) ... Details of Injury | Scale of compensation\ni) Death | 100%\nii) Loss of two limbs or sight of two eyes or one limb and sight of one eye. | 100%\niii) Loss of one limb or sight of one eye | 50%\niv) Permanent total disablement from injuries other than named above. | 100% ... a) the owner-driver is the registered owner of the vehicle insured herein; ... b) the owner-driver is the insured named in this policy. ... c) the owner-driver holds an effective driving license, in accordance with the provisions of Rule 3 of the Central Motor Vehicles Rules, 1989, at the time of the accident.","sources":[{"clause":null,"heading":"Scope of Cover","page":1,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14772#c-scope-of-cover"},{"clause":"Section III","heading":"PERSONAL ACCIDENT COVER TO OWNER DRIVER","page":4,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14773#c-section-iii"},{"clause":"3(a)","heading":null,"page":5,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14773#c-3-a"},{"clause":"3(b)","heading":null,"page":5,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14773#c-3-b"},{"clause":"3(c)","heading":null,"page":5,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14773#c-3-c"}],"law":[{"title":"Enhancement of Capital Sum Insured in Compulsory Personal Accident Cover for Owner-Driver under Motor Insurance Policies","section":"Para 4(i) to (iii)","url":"https://indiainsurances.com/law/irdai-motor-cpa-2018"},{"title":"Compulsory Personal Accident Insurance for Owner-Driver under Motor Insurance","section":"Paras 1 and 2","url":"https://indiainsurances.com/law/irdai-motor-cpa-choice-2018"},{"title":"Cover for Compulsory Personal Accident (CPA) for Owner-Driver under Motor Insurance Policies","section":"Para 3","url":"https://indiainsurances.com/law/irdai-motor-cpa-standalone-2018"},{"title":"Cover for Compulsory Personal Accident (CPA) for Owner-Driver under Motor Insurance Policies","section":"Para 4(iv) to (viii)","url":"https://indiainsurances.com/law/irdai-motor-cpa-standalone-2018"}]},{"key":"addons","label":"Add-ons offered","section":"Cover","meaning":"Zero depreciation, engine protect, return to invoice, roadside assistance, consumables...","status":"quote-verified","value":["EXTENTION OF GEOGRAPHICAL AREA","PERSONAL ACCIDENT COVER TO THE INSURED OR ANY NAMED PERSON OTHER THAN PAID DRIVER OR CLEANER","PERSONAL ACCIDENT TO UNNAMED PASSENGERS OTHER THAN INSURED AND THE PAID DRIVER AND CLEANER","PERSONAL ACCIDENT COVER TO PAID DRIVERS, CLEANERS AND CONDUCTORS","Personal Accident to Unnamed Hirer and Unnamed Pillion Passengers","Electrical/ Electronic fittings","Loss of Accessories","LEGAL LIABILITY TO PAID DRIVER AND/OR CONDUCTOR AND/OR CLEANER EMPLOYED IN CONNECTION WITH THE OPERATION OF INSURED VEHICLE"],"display":"Optional IMT endorsements include geographical extension, PA covers, electrical/electronic fittings, loss of accessories and legal liability to paid driver/conductor/cleaner","note":"These are endorsements/additional-premium covers in the policy wording; applicability depends on the policy schedule.","quote":"IMT.1 EXTENTION OF GEOGRAPHICAL AREA ... In consideration of the payment of an additional premium ... IMT 15. PERSONAL ACCIDENT COVER TO THE INSURED OR ANY NAMED PERSON OTHER THAN PAID DRIVER OR CLEANER In consideration of the payment of an additional premium ... IMT.16. PERSONAL ACCIDENT TO UNNAMED PASSENGERS OTHER THAN INSURED AND THE\nPAID DRIVER AND CLEANER In consideration of the payment of an additional premium ... IMT 17. PERSONAL ACCIDENT COVER TO PAID DRIVERS, CLEANERS AND CONDUCTORS\nIn consideration of the payment of an additional premium ... IMT.18. Personal Accident to Unnamed Hirer and Unnamed Pillion Passengers\nIn consideration of the payment of an additional premium ... IMT.24. Electrical/ Electronic fittings ... In consideration of the payment of additional premium ... IMT 33. Loss of Accessories\nIn consideration of the payment of an additional premium ... IMT. 28. LEGAL LIABILITY TO PAID DRIVER AND/OR CONDUCTOR AND/OR CLEANER EMPLOYED\nIN CONNECTION WITH THE OPERATION OF INSURED VEHICLE In consideration of an additional premium","sources":[{"clause":null,"heading":"IMT.1 EXTENTION OF GEOGRAPHICAL AREA","page":13,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14773#c-imt-1-extention-of-geographical-area"},{"clause":null,"heading":"IMT.13. Use of vehicle within Insured’s own premises","page":17,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14773#c-imt-13-use-of-vehicle-within-insureds-own-premis"},{"clause":null,"heading":"IMT.16. PERSONAL ACCIDENT TO UNNAMED PASSENGERS OTHER THAN INSURED AND THE","page":18,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14773#c-imt-16-personal-accident-to-unnamed-passengers-o"},{"clause":null,"heading":"IMT 17. PERSONAL ACCIDENT COVER TO PAID DRIVERS, CLEANERS AND CONDUCTORS","page":18,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14773#c-imt-17-personal-accident-cover-to-paid-drivers-c"},{"clause":null,"heading":"IMT.18. Personal Accident to Unnamed Hirer and Unnamed Pillion Passengers","page":19,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14773#c-imt-18-personal-accident-to-unnamed-hirer-and-un"},{"clause":null,"heading":"IMT.22A. Voluntary Deductible","page":21,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14773#c-imt-22a-voluntary-deductible"},{"clause":null,"heading":"IMT 33. Loss of Accessories","page":23,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14773#c-imt-33-loss-of-accessories"},{"clause":null,"heading":"IMT. 28. LEGAL LIABILITY TO PAID DRIVER AND/OR CONDUCTOR AND/OR CLEANER EMPLOYED","page":22,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14773#c-imt-28-legal-liability-to-paid-driver-and-or-con"}],"law":[]},{"key":"cashless_garages","label":"Cashless garages","section":"Claims","meaning":"Whether repairs can be cashless at network garages.","status":"not-stated","value":null,"display":null,"note":"The prospectus mentions reporting a claim at a network garage for claim registration, but the provided clauses do not state that repairs are cashless.","quote":null,"sources":[],"law":[]},{"key":"motor_exclusions","label":"Main motor exclusions","section":"Exclusions","meaning":"No valid licence, drunk driving, use outside the permitted purpose, wear and tear...","status":"quote-verified","value":["Normal wear, tear and general ageing of vehicle","Mechanical and electrical breakdown","Vehicle being used otherwise than in accordance with “Limitation as to Use”","Damage to/ by a person driving the vehicle without a valid license","Damage to/ by a person driving the vehicle under the influence of drugs or liquor","Loss or damage due to war, mutiny or Nuclear Risks","A claim arising out of contractual liability","Loss of accessories by burglary, housebreaking or theft unless the vehicle is stolen at the same time","outside the Geographical Area","other than a driver as stated in the Driver’s Clause"],"display":"Wear and tear, breakdown, use outside limitations, no valid licence, drunk/drugged driving, war/nuclear risks, contractual liability, accessory theft unless vehicle stolen, outside geographical area and wrong driver","note":"The no-valid-licence wording is taken from the prospectus because the policy wording refers to the Driver’s clause but the extracted clauses do not print the full Driver’s clause.","quote":"Normal wear, tear and general ageing of vehicle Loss of accessories by burglary, housebreaking or theft unless the vehicle is stolen at the same time. Consequential loss, depreciation Mechanical and electrical breakdown Vehicle being used otherwise than in accordance with “Limitation as to Use” as stated in the schedule. Damage to/ by a person driving the vehicle without a valid license Damage to/ by a person driving the vehicle under the influence of drugs or liquor.\n• Loss or damage due to war, mutiny or Nuclear Risks ... A claim arising out of contractual liability. ... Any accidental loss or damage and/or liability caused sustained or incurred outside the Geographical Area. ... Being driven by or is for the purpose of being driven by him/ her in charge of any person other than a driver as stated in the Driver’s clause.","sources":[{"clause":null,"heading":"Exclusions","page":2,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14772#c-exclusions"},{"clause":null,"heading":"GENERAL EXCEPTIONS","page":5,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14773#c-general-exceptions"},{"clause":"3(b)","heading":null,"page":5,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14773#c-3-b-2"}],"law":[]},{"key":"sum_insured_basis","label":"Sum insured basis","section":"Cover","meaning":"How the cover amount is set: market value, reinstatement value, agreed value, IDV.","status":"quote-verified","value":"The sum insured is the Insured’s Declared Value (IDV), fixed at the commencement of each policy period from the manufacturer's listed selling price of the vehicle and side car/accessories, adjusted for depreciation. IDV is treated as the market value throughout the policy period for total loss and constructive total loss claims.","display":"IDV based on manufacturer’s listed selling price less depreciation; treated as Market Value for TL/CTL","note":null,"quote":"The Insured’s Declared Value (IDV) of the vehicle will be deemed to be the ‘SUM INSURED’ for the purpose of this policy which is fixed at the commencement of each policy period for the Insured vehicle.\nThe IDV of the vehicle (and side car/ accessories, if any, fitted to the vehicle) is to be fixed on the basis of the manufacturer’s listed selling price of the brand and model of the vehicle insured at the commencement of insurance/renewal and adjusted for depreciation ... IDV shall be treated as the ‘Market Value’ throughout the Policy period without any further depreciation for the purpose of total loss (TL) / constructive total loss (CTL) claims.","sources":[{"clause":null,"heading":"SUM INSURED- INSURED’S DECLARED VALUE (IDV)","page":2,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14773#c-sum-insured-insureds-declared-value-idv"},{"clause":null,"heading":"THE SCHEDULE OF DEPRECIATION FOR FIXING IDV OF THE VEHICLE","page":3,"url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14773#c-the-schedule-of-depreciation-for-fixing-idv-of-t"}],"law":[]}],"documents":[{"kind":"wording","label":"Two Wheeler Bundled Policy - Policy wordings","pages":29,"fetched_at":"2026-10-17 20:02:02+00","source_url":"https://rahejaqbe.com/uploads/images/tw-bundle/pdf/download/tw- bundle-policy-wording-v02.pdf","url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14773"},{"kind":"wording","label":"Two Wheeler Policy- Bundled (IRDAI copy)","pages":29,"fetched_at":"2026-10-20 00:50:39+00","source_url":"https://irdai.gov.in/documents/37343/993134/IRDAN141RP0037V01201920_GEN3535.pdf/764789a4-0bce-9abb-58d7-e494fb86084e?version=1.1&t=1668233805395&download=true","url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/24832"},{"kind":"prospectus","label":"Two Wheeler Bundled Policy - Prospectus","pages":7,"fetched_at":"2026-10-17 20:02:03+00","source_url":"https://rahejaqbe.com/uploads/images/tw-bundle/pdf/download/tw-bundle-_Prospectus-V01.pdf","url":"https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920/document/14772"}],"versions":[{"uin":"IRDAN141RP0037V01201920","version":null,"approved_on":null},{"uin":"IRDAN141RP0037V02201920","version":null,"approved_on":null}],"where_to_buy":[{"purpose":"buy","kind":"insurer","name":"Raheja QBE General Insurance official website","url":"https://www.rahejaqbe.com/","note":"Buy directly from the insurer."},{"purpose":"buy","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."}],"claims_and_complaints":[{"purpose":"claim","kind":"insurer","name":"Claims","url":"https://rahejaqbe.com/claims","note":null},{"purpose":"claim","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."},{"purpose":"grievance","kind":"insurer","name":"Grievance redressal","url":"https://rahejaqbe.com/grievance-redressal","note":null},{"purpose":"grievance","kind":"official","name":"Bima Bharosa (IRDAI grievance portal)","url":"https://bimabharosa.irdai.gov.in/","note":"Register and track a complaint against any insurer with IRDAI. Complain to the insurer first; escalate here if the reply is late or unsatisfactory."},{"purpose":"grievance","kind":"official","name":"e-Daakhil (consumer commission e-filing)","url":"https://edaakhil.nic.in/","note":"Not reachable from our crawler on 2026-10-19; use e-Jagriti if this link does not open."},{"purpose":"grievance","kind":"official","name":"e-Jagriti (consumer commission filing)","url":"https://e-jagriti.gov.in/","note":"Ministry of Consumer Affairs platform for consumer commission cases, a route for insurance disputes that the Ombudsman does not settle."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Ahmedabad","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Gujarat, Dadra & Nagar Haveli, Daman and Diu. Email: oio.ahmedabad@cioins.co.in. Phone: 079 - 25501201/02. Address: Office of the Insurance Ombudsman, Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, AHMEDABAD – 380 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bengaluru","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Karnataka. Email: oio.bengaluru@cioins.co.in. Phone: 080 - 26652048 / 26652049. Address: Office of the Insurance Ombudsman, Jeevan Soudha Building,PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru – 560 078."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bhopal","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Madhya Pradesh, Chhattisgarh. Email: oio.bhopal@cioins.co.in. Phone: 0755 - 2769201 / 2769202 / 2769203. Address: Office of the Insurance Ombudsman, 1st floor,\"Jeevan Shikha\", 60-B,Hoshangabad Road, Opp. Gayatri Mandir,Arera Hills Bhopal – 462 011."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bhubaneswar","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Odisha. Email: oio.bhubaneswar@cioins.co.in. Phone: 0674 - 2596461 /2596455/2596429/2596003. Address: Office of the Insurance Ombudsman, 62, Forest park, Bhubaneswar – 751 009."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Chandigarh","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Punjab, Haryana (excluding Gurugram, Faridabad, Sonepat and Bahadurgarh), Himachal Pradesh, Union Territories of Jammu & Kashmir,Ladakh & Chandigarh. Email: oio.chandigarh@cioins.co.in. Phone: 0172-2706468. Address: Office Of The Insurance Ombudsman, Jeevan Deep Building SCO 20-27, Ground Floor Sector- 17 A, Chandigarh – 160 017."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Chennai","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Tamil Nadu, PuducherryTown and Karaikal (which are part of Puducherry). Email: oio.chennai@cioins.co.in. Phone: 044 - 24333668 / 24333678. Address: Office of the Insurance Ombudsman, Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, CHENNAI – 600 018."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Delhi","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Delhi & following Districts of Haryana - Gurugram, Faridabad, Sonepat & Bahadurgarh. Email: oio.delhi@cioins.co.in. Phone: 011 - 46013992/23213504/23232481. Address: Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi – 110 002."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Guwahati","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura. Email: oio.guwahati@cioins.co.in. Phone: 0361 - 2632204 / 2602205 / 2631307. Address: Office of the Insurance Ombudsman, Jeevan Nivesh, 5th Floor, Near Pan Bazar , S.S. Road, Guwahati – 781001(ASSAM)."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Hyderabad","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Andhra Pradesh, Telangana, Yanam and part of Union Territory of Puducherry. Email: oio.hyderabad@cioins.co.in. Phone: 040 - 23312122 / 23376991 / 23376599 / 23328709 / 23325325. Address: Office of the Insurance Ombudsman, 6-2-46, 1st floor, \"Moin Court\", Lane Opp.Hyundai Showroom , A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Jaipur","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Rajasthan. Email: oio.jaipur@cioins.co.in. Phone: 0141- 2740363. Address: Office of the Insurance Ombudsman, Jeevan Nidhi – II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Kochi","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Kerala, Lakshadweep, Mahe-a part of Union Territory of Puducherry. Email: oio.ernakulam@cioins.co.in. Phone: 0484 - 2358759. Address: Office of the Insurance Ombudsman, 10th Floor, Jeevan Prakash,LIC Building, Opp to Maharaja's College Ground,M.G.Road, Kochi - 682 011."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Kolkata","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: West Bengal, Sikkim, Andaman & Nicobar Islands. Email: oio.kolkata@cioins.co.in. Phone: 033 - 22124339 / 22124341. Address: Office of the Insurance Ombudsman, Hindustan Bldg. Annexe, 7th Floor, 4, C.R. Avenue, KOLKATA - 700 072."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Lucknow","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Districts of Uttar Pradesh : Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur,Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorkhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar. Email: oio.lucknow@cioins.co.in. Phone: 0522 - 4002082 / 3500613. Address: Office of the Insurance Ombudsman, 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Mumbai","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: List of wards under Mumbai Metropolitan Region excluding wards in Mumbai – i.e M/E, M/W, N , S and T covered under Office of Insurance Ombudsman Thane and excluding areas of Navi Mumbai. Email: oio.mumbai@cioins.co.in. Phone: 022 - 69038800/27/29/31/32/33. Address: Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Noida","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: State of Uttarakhand and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshehar, Etah, Kannauj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautam Buddh nagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur. Email: oio.noida@cioins.co.in. Phone: 0120-4027589. Address: Office of the Insurance Ombudsman, Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: offices and jurisdiction","url":"https://www.cioins.co.in/Ombudsman","note":"Addresses, phone numbers, e-mail and the states or districts each Ombudsman office covers."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Patna","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Bihar, Jharkhand. Email: oio.patna@cioins.co.in. Phone: 0612-2547068. Address: Office of the Insurance Ombudsman, 2nd Floor, Lalit Bhawan, Bailey Road, Patna 800 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Pune","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: State of Goa and State of Maharashtra excluding areas of Navi Mumbai, Thane district,Palghar District, Raigad district & Mumbai Metropolitan Region. Email: oio.pune@cioins.co.in. Phone: 020-24471175. Address: Office of the Insurance Ombudsman, Jeevan Darshan Bldg., 3rd Floor, C.T.S. No.s. 195 to 198, N.C. Kelkar Road, Narayan Peth, Pune – 411 030."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: register a complaint online","url":"https://cioins.co.in/Complaint/Online","note":"Council for Insurance Ombudsmen. Free. For disputes with an insurer after its own grievance process; the office is chosen by where you live (see the offices list)."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Thane","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Area of Navi Mumbai, Thane District, Raigad District, Palghar District and wards of Mumbai , M/East, M/West, N, S and T. Email: oio.thane@cioins.co.in. Phone: 022-20812868/69. Address: Office of the Insurance Ombudsman, Jeevan Chintamani Building, 2nd Floor,Near New RTO Office, Louis Wadi,Vasantrao Naik Mahamarg, Thane (West)- 400604."},{"purpose":"grievance","kind":"official","name":"National Consumer Helpline","url":"https://consumerhelpline.gov.in/public/","note":"Government consumer helpline; can take up a complaint before you go to a consumer commission."},{"purpose":"port","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."}],"notice":"Information, not advice. IndiaInsurances is not an insurer or an insurance intermediary, does not sell insurance and earns no commission. Policy terms change and your own policy schedule can differ: always confirm with the policy document and the insurer before you buy or claim.","cite_as":"Two Wheeler Bundled Policy (UIN IRDAN141RP0037V02201920), IndiaInsurances, https://indiainsurances.com/policy/raheja-qbe-general-insurance/two-wheeler-bundled-policy-irdan141rp0037v02201920"}