{"uin":"IRDAN132RPMS0237V01202223","name":"Electric Vehicle Battery - Extended Warranty","url":"https://indiainsurances.com/policy/generali-central-insurance/electric-vehicle-battery-extended-warranty-irdan132rpms0237v01202223","insurer":{"slug":"generali-central-insurance","name":"Generali Central Insurance Company Limited","url":"https://indiainsurances.com/insurer/generali-central-insurance"},"line":"general","category":"other-general","category_name":"Other general insurance","irdai_type":null,"kind":"product","status":"active","approved_on":null,"withdrawn_on":null,"summary":"This is an indemnity extended warranty for the REESS battery of an electric vehicle operated in India after the OEM warranty. It covers battery SOH degradation due to inherent quality issues, cell balancing or equalization costs, and specified error-code related battery repair or replacement costs.","analysis":{"state":"machine","analysed_at":"2026-10-20 03:46:47.837511+00","note":"First pass: one AI reading; every stated fact carries a verbatim quote found in the cited clause, but it has not been reviewed. Check the clause before relying on it."},"facts":[{"key":"plan_variants","label":"Plans and variants","section":"Overview","meaning":"The named plans inside this product (not cover types or payout options). Facts can differ between them.","status":"not-stated","value":null,"display":null,"note":null,"quote":null,"sources":[],"law":[]},{"key":"policy_term","label":"Policy term","section":"Eligibility","meaning":"How long one policy runs before it ends or must be renewed.","status":"quote-verified","value":"2/3 years after expiry of OEM warranty; the issued policy period is subject to the Schedule/Certificate of Insurance and ends earlier on the stated end date/hour, mileage limit, full use of policy limits, or earlier manufacturer warranty expiry.","display":"2/3 years after expiry of OEM warranty","note":"The policy wording ties the exact start/end, mileage limit and policy limits to the Policy Schedule/Certificate of Insurance.","quote":"2/3 years after expiry of OEM warranty ... The period commencing from the risk start date and hour until the midnight of end date and hour as shown in the Policy Schedule/Certificate of Insurance, or The completion of the mileage limit as specified in the Policy Schedule/Certificate of Insurance, or Until the Policy Limits as specified in the Policy Schedule/Certificate of Insurance have been utilized in full or The manufacturer’s warranty expires earlier in which case the extended warranty will start and expire earlier and will reflect the Warranty Period purchased/provided. (Whichever is earlier)","sources":[{"clause":null,"heading":"POLICY PERIOD","page":1,"url":"https://indiainsurances.com/policy/generali-central-insurance/electric-vehicle-battery-extended-warranty-irdan132rpms0237v01202223/document/5952#c-policy-period"},{"clause":null,"heading":"Extended Warranty Period","page":6,"url":"https://indiainsurances.com/policy/generali-central-insurance/electric-vehicle-battery-extended-warranty-irdan132rpms0237v01202223/document/5953#c-extended-warranty-period"}],"law":[]},{"key":"claim_intimation","label":"Claim intimation deadline","section":"Claims","meaning":"How soon you must tell the insurer about a claim or hospitalisation.","status":"quote-verified","value":"Intimate claims immediately upon occurrence of any event. For battery performance concerns, the insured has to intimate any Service Centre.","display":"Immediately upon occurrence of any event","note":null,"quote":"Intimate claims immediately upon occurrence of any event. ... The Insured has to intimate any of the Service Centre regarding any battery performance concerns that he or she may have.","sources":[{"clause":null,"heading":"Transfer of Extended Warranty (E1)","page":6,"url":"https://indiainsurances.com/policy/generali-central-insurance/electric-vehicle-battery-extended-warranty-irdan132rpms0237v01202223/document/5954#c-transfer-of-extended-warranty-e1"},{"clause":"F.5","heading":"Claims Procedure","page":11,"url":"https://indiainsurances.com/policy/generali-central-insurance/electric-vehicle-battery-extended-warranty-irdan132rpms0237v01202223/document/5953#c-f-5"}],"law":[{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 20, 21","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"claim_documents","label":"Claim documents","section":"Claims","meaning":"Documents the insurer asks for when you claim.","status":"quote-verified","value":["Duly filled claim form","Certificate of Insurance copy","Diagnosis report","OEM technical team recommendation","Invoice for the replacement done","Battery State of Health Inspection Report and Service history","Any other details/documents called for a specific loss"],"display":"Duly filled claim form; Certificate of Insurance copy; Diagnosis report; OEM technical team recommendation; Invoice for the replacement done; Battery State of Health Inspection Report and Service history; Any other details/documents called for a specific loss","note":null,"quote":"1. Duly filled claim form\n2. Certificate of Insurance copy\n3. Diagnosis report\n4. OEM technical team recommendation\n5. Invoice for the replacement done\n6. Battery State of Health Inspection Report and Service history\n7. Any other details/documents called for a specific loss","sources":[{"clause":"F.5","heading":"Claims Procedure","page":11,"url":"https://indiainsurances.com/policy/generali-central-insurance/electric-vehicle-battery-extended-warranty-irdan132rpms0237v01202223/document/5953#c-f-5"}],"law":[{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 17","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 22","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 23","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(iii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"claim_settlement_time","label":"Claim settlement time promised","section":"Claims","meaning":"How quickly the policy says a claim is decided or paid, and from when that is counted (intimation or last document).","status":"quote-verified","value":"Settlement of claim is within 7 days of receipt of survey report or 22 days from submission of all documents required to assess a claim.","display":"Within 7 days of receipt of survey report or 22 days from submission of all documents required to assess a claim","note":null,"quote":"Settlement of claim | Within 7 days of receipt of survey report or 22 days from submission of all documents required to assess a claim.","sources":[{"clause":null,"heading":"Transfer of Extended Warranty (E1)","page":9,"url":"https://indiainsurances.com/policy/generali-central-insurance/electric-vehicle-battery-extended-warranty-irdan132rpms0237v01202223/document/5954#c-transfer-of-extended-warranty-e1-2"}],"law":[{"title":"The Insurance Act, 1938","section":"Section 64UM(4) to (6)","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 10","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 15","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 16","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 22","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(i), V.3(ii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(iii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.4","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 23","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"The Motor Vehicles Act, 1988: Chapter XI, insurance of motor vehicles against third party risks","section":"Section 149","url":"https://indiainsurances.com/law/motor-vehicles-act-1988"}]},{"key":"exclusions_main","label":"Main exclusions","section":"Exclusions","meaning":"What the policy does not pay for, in the policy's own words.","status":"quote-verified","value":["Pre-owned Vehicles.","Losses to any third party or any liability arising out of such claims","Extended Warranty cover not sold with new Vehicles.","Abuse, misuse, negligence, accidental damage, improper maintenance, operation, storage costs, or transportation costs.","Operation of the Battery in air temperatures beyond the air temperature range between 0 – 52 degree Celsius or as prescribed by the OEM.","Failure to follow the maintenance manual of OEM","Accidents/collisions or objects striking the Vehicles;","Theft, vandalism, or riot","Fire, explosion, earthquake, windstorm, lightning, hail, flood, or water related damages","Driving off-road","Vehicles that have had the VIN or the battery pack serial number defaced or altered or the odometer or other related system disconnected, altered or rendered inoperative","Product recalls, epidemic product failure, or product liability risks.","Gradual loss of battery energy or power or natural battery deterioration over time not due to battery quality issues"],"display":"Pre-owned vehicles; third-party losses; cover not sold with new vehicles; abuse, misuse, negligence, accidental damage or improper maintenance; operation outside prescribed temperature range; failure to follow OEM maintenance manual; accidents or collisions; theft, vandalism or riot; fire, flood or other listed perils; driving off-road; altered VIN, battery serial number or odometer; product recalls or product liability risks; gradual or natural battery deterioration not due to quality issues.","note":null,"quote":"Pre-owned Vehicles. ... Losses to any third party or any liability arising out of such claims ... Extended Warranty cover not sold with new Vehicles. ... Abuse, misuse, negligence, accidental damage, improper maintenance, operation, storage costs, or transportation costs. ... Operation of the Battery in air temperatures beyond the air temperature range between 0 – 52 degree Celsius or as prescribed by the OEM. ... Failure to follow the maintenance manual of OEM ... Accidents/collisions or objects striking the Vehicles; ... Theft, vandalism, or riot ... Fire, explosion, earthquake, windstorm, lightning, hail, flood, or water related damages ... Driving off-road ... Vehicles that have had the VIN or the battery pack serial number defaced or altered or the odometer or other related system disconnected, altered or rendered inoperative so that it is difficult to determine the VIN or the battery pack serial number or actual mileage; ... Product recalls, epidemic product failure, or product liability risks. ... Gradual loss of battery energy or power or natural battery deterioration over time not due to battery quality issues will not be covered under this section B.","sources":[{"clause":"A.5","heading":"What is not Covered?","page":2,"url":"https://indiainsurances.com/policy/generali-central-insurance/electric-vehicle-battery-extended-warranty-irdan132rpms0237v01202223/document/5953#c-a-5"},{"clause":"B.4","heading":"What is not covered?","page":8,"url":"https://indiainsurances.com/policy/generali-central-insurance/electric-vehicle-battery-extended-warranty-irdan132rpms0237v01202223/document/5953#c-b-4"}],"law":[{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 11","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 16","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"grievance","label":"Grievance route","section":"Claims","meaning":"Who to complain to first, as stated in the policy, before going to the Insurance Ombudsman.","status":"quote-verified","value":"First contact the company through its website, toll-free numbers, email, courier to the Grievance Redressal Cell, or a branch grievance cell. If not satisfied, contact the grievance officer before approaching the Insurance Ombudsman.","display":"Contact the company first; if not satisfied, contact the grievance officer at GCIGRO@generalicentral.com or 7900197777","note":null,"quote":"In case of any grievance the insured person may contact the company through Website: https://generalicentralinsurance.com Toll Free: 1800-220-233 / 1860-500-3333 / 022- 67837800 Email: gcicare@generalicentral.com Courier: Grievance Redressal Cell, Generali Central Insurance Company Limited Unit No. 301, 3rd Floor Part, Building No. 8, Mindspace IT/ITES SEZ, MIDC Industrial Area, Airavali, Navi Mumbai, Thane District – 400 708 Insured person may also approach the grievance cell at any of the company's branches with the details of grievance. lf lnsured person is not satisfied with the redressal of grievance through one of the above methods, insured person may contact the grievance officer at GCIGRO@generalicentral.com or call at: 7900197777","sources":[{"clause":null,"heading":"GRIEVANCES","page":12,"url":"https://indiainsurances.com/policy/generali-central-insurance/electric-vehicle-battery-extended-warranty-irdan132rpms0237v01202223/document/5953#c-grievances"}],"law":[{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 3","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 4","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 5","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"The Consumer Protection Act, 2019","section":"Section 2(11)","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 2(42)","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 34","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 69","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Insurance Act, 1938","section":"Section 38","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 12","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 19","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 20","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 13","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 2","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 5(5), 5(6)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 5(9)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 25","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 26","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule III, Para 11","url":"https://indiainsurances.com/law/irdai-products-regs-2024"},{"title":"Review of revision in premium rates under health insurance policies for senior citizens, 2025","section":"Para 3","url":"https://indiainsurances.com/law/irdai-senior-premium-2025"},{"title":"Insurance Ombudsman Rules, 2017","section":"Rule 13","url":"https://indiainsurances.com/law/ombudsman-rules-2017"},{"title":"Insurance Ombudsman Rules, 2017","section":"Rule 14","url":"https://indiainsurances.com/law/ombudsman-rules-2017"}]},{"key":"perils","label":"What is covered","section":"Cover","meaning":"The events or risks covered.","status":"quote-verified","value":["SOH of the battery drops below certain level as specified in section B3 due to inherent quality issues, such as faulty manufacturing or use of faulty parts or materials","cell balancing or equalization costs incurred as part of the battery repair process","any of the error codes mentioned in the Schedule/Certificate of Insurance occurs and causes the parts covered responsible for the Vehicle not functioning"],"display":"Battery degradation below SOH threshold due to inherent quality issues; cell balancing or equalization costs during battery repair; scheduled error codes causing covered battery parts not to function.","note":null,"quote":"This Section B applies in the event that SOH of the battery drops below certain level as specified in section B3 due to inherent quality issues, such as faulty manufacturing or use of faulty parts or materials. ... This Coverage Section C applies in the event that there are cell balancing or equalization costs incurred as part of the battery repair process. ... This Section D applies in the event that any of the error codes mentioned in the Schedule/Certificate of Insurance occurs and causes the parts covered responsible for the Vehicle not functioning:","sources":[{"clause":"B.1","heading":"What is covered?","page":7,"url":"https://indiainsurances.com/policy/generali-central-insurance/electric-vehicle-battery-extended-warranty-irdan132rpms0237v01202223/document/5953#c-b-1"},{"clause":"C.1","heading":"What is covered?","page":8,"url":"https://indiainsurances.com/policy/generali-central-insurance/electric-vehicle-battery-extended-warranty-irdan132rpms0237v01202223/document/5953#c-c-1"},{"clause":"D.1","heading":"What is covered?","page":9,"url":"https://indiainsurances.com/policy/generali-central-insurance/electric-vehicle-battery-extended-warranty-irdan132rpms0237v01202223/document/5953#c-d-1"}],"law":[]},{"key":"deductible","label":"Deductible or excess","section":"Limits and co-pay","meaning":"Amount of each claim you bear.","status":"not-stated","value":null,"display":null,"note":"The policy says a deductible as mentioned in the Schedule/Certificate of Insurance applies to each and every claim, but the actual amount or percentage is not printed in the provided documents.","quote":null,"sources":[],"law":[]},{"key":"cancellation_refund","label":"Cancellation by you","section":"Renewal and rights","meaning":"What you get back if you cancel during the year.","status":"quote-verified","value":"You may cancel by giving 15 days' notice in writing. If no claim has been submitted, the company cancels from receipt of notice and retains premium for the period the extended warranty has been in force; the wording also says proportionate premium is refunded for the unexpired period where no claim has been made.","display":"15 days' written notice; if no claim, premium retained for period in force and proportionate premium refunded for the unexpired period","note":null,"quote":"You may also give 15 days' notice in writing, to the Company, for the cancellation of this Extended Warranty, in which case the Company shall from the date of receipt of notice cancel this extended warranty and retain the premium for the period this extended warranty has been in force, provided there is no claim submitted under this extended warranty during the Extended Warranty Period. ... Refund of premium will apply in the following manner:\n1. If the Policy Period is upto one (1) year and no claim has been made till the date of cancellation request, Proportionate premium will be refunded for the unexpired period.\n2. If the Policy Period is more than one (1) year and no claim has been made till the date of cancellation request, Proportionate premium will be refunded for the unexpired period.","sources":[{"clause":"F.1","heading":"Cancellation/Termination","page":10,"url":"https://indiainsurances.com/policy/generali-central-insurance/electric-vehicle-battery-extended-warranty-irdan132rpms0237v01202223/document/5953#c-f-1"},{"clause":null,"heading":"Within Manufacturer's warranty","page":10,"url":"https://indiainsurances.com/policy/generali-central-insurance/electric-vehicle-battery-extended-warranty-irdan132rpms0237v01202223/document/5953#c-within-manufacturer-s-warranty"}],"law":[{"title":"The Insurance Act, 1938","section":"Section 64VB","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 8","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 6","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 5","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 17","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 20(3) to 20(5)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, III.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, IV.4","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, IV.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"territory","label":"Where it covers","section":"Overview","meaning":"Geographic area of cover: India only, worldwide, or listed countries. 'As stated in the schedule' is not an answer.","status":"quote-verified","value":"This extended warranty applies only to batteries used in Electric Vehicles operated within India.","display":"India","note":null,"quote":"This extended warranty only applies to batteries used in Electric Vehicles that are operated within the geographical limit of India.","sources":[{"clause":"A.4","heading":"Where you are Covered?","page":2,"url":"https://indiainsurances.com/policy/generali-central-insurance/electric-vehicle-battery-extended-warranty-irdan132rpms0237v01202223/document/5953#c-a-4"}],"law":[]},{"key":"subject_covered","label":"What is insured","section":"Cover","meaning":"The thing or risk this policy covers.","status":"quote-verified","value":"The policy covers the Rechargeable Electrical Energy Storage System (REESS) Battery provided by the OEM for the insured electric vehicle with the VIN and battery pack serial number shown in the Policy Schedule/Certificate of Insurance.","display":"REESS Battery provided by the OEM for the insured electric vehicle","note":null,"quote":"the Rechargeable Electrical Energy Storage System (REESS) Battery (hereinafter \"Battery\") provided by the Original Equipment Manufacturer (hereinafter, \"OEM\") for the vehicle owned by the warranty holder/Insured named in the Policy Schedule/Certificate of Insurance (hereafter, \"You/Your\") with the VIN and battery pack serial number shown in the Policy Schedule/Certificate of Insurance.","sources":[{"clause":"1","heading":"Generali Central Insurance Company Limited as warrantor provides an extended warranty for","page":2,"url":"https://indiainsurances.com/policy/generali-central-insurance/electric-vehicle-battery-extended-warranty-irdan132rpms0237v01202223/document/5953#c-1"}],"law":[]}],"documents":[{"kind":"wording","label":"Electric Vehicle Battery - Extended Warranty Policy Wordings","pages":14,"fetched_at":"2026-10-17 19:38:24+00","source_url":"https://www.generalicentralinsurance.com/downloads/other-insurance/electric-vehicle-battery-extended-warranty/policy-wording/electric-vehicle-battery-extended-warranty-retail-policy-wordings.pdf","url":"https://indiainsurances.com/policy/generali-central-insurance/electric-vehicle-battery-extended-warranty-irdan132rpms0237v01202223/document/5953"},{"kind":"prospectus","label":"Electric Vehicle Battery - Extended Warranty Prospectus Form","pages":6,"fetched_at":"2026-10-17 19:38:26+00","source_url":"https://www.generalicentralinsurance.com/downloads/other-insurance/electric-vehicle-battery-extended-warranty/prospectus-forms/electric-vehicle-battery-extended-warranty-prospectus.pdf","url":"https://indiainsurances.com/policy/generali-central-insurance/electric-vehicle-battery-extended-warranty-irdan132rpms0237v01202223/document/5952"},{"kind":"cis","label":"Electric Vehicle Battery - Extended Warranty Customer Information Sheet","pages":10,"fetched_at":"2026-10-17 19:38:27+00","source_url":"https://www.generalicentralinsurance.com/downloads/other-insurance/electric-vehicle-battery-extended-warranty/customer-information-sheet/electric-vehicle-battery-extended-warranty-retail-cis.pdf","url":"https://indiainsurances.com/policy/generali-central-insurance/electric-vehicle-battery-extended-warranty-irdan132rpms0237v01202223/document/5954"}],"versions":[],"where_to_buy":[{"purpose":"buy","kind":"insurer","name":"Generali Central Insurance official website","url":"https://www.generalicentralinsurance.com/","note":"Buy directly from the insurer."},{"purpose":"buy","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."}],"claims_and_complaints":[{"purpose":"claim","kind":"insurer","name":"Motor claim process","url":"https://www.generalicentralinsurance.com/motor-insurance/motor-claim-process","note":null},{"purpose":"claim","kind":"insurer","name":"Other claim process","url":"https://www.generalicentralinsurance.com/other-claim-process","note":null},{"purpose":"claim","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."},{"purpose":"grievance","kind":"insurer","name":"Grievance redressal","url":"https://www.generalicentralinsurance.com/customer-service/grievance-redressal","note":null},{"purpose":"grievance","kind":"official","name":"Bima Bharosa (IRDAI grievance portal)","url":"https://bimabharosa.irdai.gov.in/","note":"Register and track a complaint against any insurer with IRDAI. Complain to the insurer first; escalate here if the reply is late or unsatisfactory."},{"purpose":"grievance","kind":"official","name":"e-Daakhil (consumer commission e-filing)","url":"https://edaakhil.nic.in/","note":"Not reachable from our crawler on 2026-10-19; use e-Jagriti if this link does not open."},{"purpose":"grievance","kind":"official","name":"e-Jagriti (consumer commission filing)","url":"https://e-jagriti.gov.in/","note":"Ministry of Consumer Affairs platform for consumer commission cases, a route for insurance disputes that the Ombudsman does not settle."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Ahmedabad","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Gujarat, Dadra & Nagar Haveli, Daman and Diu. Email: oio.ahmedabad@cioins.co.in. Phone: 079 - 25501201/02. Address: Office of the Insurance Ombudsman, Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, AHMEDABAD – 380 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bengaluru","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Karnataka. Email: oio.bengaluru@cioins.co.in. Phone: 080 - 26652048 / 26652049. Address: Office of the Insurance Ombudsman, Jeevan Soudha Building,PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru – 560 078."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bhopal","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Madhya Pradesh, Chhattisgarh. Email: oio.bhopal@cioins.co.in. Phone: 0755 - 2769201 / 2769202 / 2769203. Address: Office of the Insurance Ombudsman, 1st floor,\"Jeevan Shikha\", 60-B,Hoshangabad Road, Opp. Gayatri Mandir,Arera Hills Bhopal – 462 011."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bhubaneswar","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Odisha. Email: oio.bhubaneswar@cioins.co.in. Phone: 0674 - 2596461 /2596455/2596429/2596003. Address: Office of the Insurance Ombudsman, 62, Forest park, Bhubaneswar – 751 009."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Chandigarh","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Punjab, Haryana (excluding Gurugram, Faridabad, Sonepat and Bahadurgarh), Himachal Pradesh, Union Territories of Jammu & Kashmir,Ladakh & Chandigarh. Email: oio.chandigarh@cioins.co.in. Phone: 0172-2706468. Address: Office Of The Insurance Ombudsman, Jeevan Deep Building SCO 20-27, Ground Floor Sector- 17 A, Chandigarh – 160 017."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Chennai","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Tamil Nadu, PuducherryTown and Karaikal (which are part of Puducherry). Email: oio.chennai@cioins.co.in. Phone: 044 - 24333668 / 24333678. Address: Office of the Insurance Ombudsman, Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, CHENNAI – 600 018."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Delhi","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Delhi & following Districts of Haryana - Gurugram, Faridabad, Sonepat & Bahadurgarh. Email: oio.delhi@cioins.co.in. Phone: 011 - 46013992/23213504/23232481. Address: Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi – 110 002."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Guwahati","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura. Email: oio.guwahati@cioins.co.in. Phone: 0361 - 2632204 / 2602205 / 2631307. Address: Office of the Insurance Ombudsman, Jeevan Nivesh, 5th Floor, Near Pan Bazar , S.S. Road, Guwahati – 781001(ASSAM)."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Hyderabad","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Andhra Pradesh, Telangana, Yanam and part of Union Territory of Puducherry. Email: oio.hyderabad@cioins.co.in. Phone: 040 - 23312122 / 23376991 / 23376599 / 23328709 / 23325325. Address: Office of the Insurance Ombudsman, 6-2-46, 1st floor, \"Moin Court\", Lane Opp.Hyundai Showroom , A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Jaipur","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Rajasthan. Email: oio.jaipur@cioins.co.in. Phone: 0141- 2740363. Address: Office of the Insurance Ombudsman, Jeevan Nidhi – II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Kochi","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Kerala, Lakshadweep, Mahe-a part of Union Territory of Puducherry. Email: oio.ernakulam@cioins.co.in. Phone: 0484 - 2358759. Address: Office of the Insurance Ombudsman, 10th Floor, Jeevan Prakash,LIC Building, Opp to Maharaja's College Ground,M.G.Road, Kochi - 682 011."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Kolkata","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: West Bengal, Sikkim, Andaman & Nicobar Islands. Email: oio.kolkata@cioins.co.in. Phone: 033 - 22124339 / 22124341. Address: Office of the Insurance Ombudsman, Hindustan Bldg. Annexe, 7th Floor, 4, C.R. Avenue, KOLKATA - 700 072."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Lucknow","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Districts of Uttar Pradesh : Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur,Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorkhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar. Email: oio.lucknow@cioins.co.in. Phone: 0522 - 4002082 / 3500613. Address: Office of the Insurance Ombudsman, 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Mumbai","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: List of wards under Mumbai Metropolitan Region excluding wards in Mumbai – i.e M/E, M/W, N , S and T covered under Office of Insurance Ombudsman Thane and excluding areas of Navi Mumbai. Email: oio.mumbai@cioins.co.in. Phone: 022 - 69038800/27/29/31/32/33. Address: Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Noida","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: State of Uttarakhand and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshehar, Etah, Kannauj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautam Buddh nagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur. Email: oio.noida@cioins.co.in. Phone: 0120-4027589. Address: Office of the Insurance Ombudsman, Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: offices and jurisdiction","url":"https://www.cioins.co.in/Ombudsman","note":"Addresses, phone numbers, e-mail and the states or districts each Ombudsman office covers."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Patna","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Bihar, Jharkhand. Email: oio.patna@cioins.co.in. Phone: 0612-2547068. Address: Office of the Insurance Ombudsman, 2nd Floor, Lalit Bhawan, Bailey Road, Patna 800 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Pune","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: State of Goa and State of Maharashtra excluding areas of Navi Mumbai, Thane district,Palghar District, Raigad district & Mumbai Metropolitan Region. Email: oio.pune@cioins.co.in. Phone: 020-24471175. Address: Office of the Insurance Ombudsman, Jeevan Darshan Bldg., 3rd Floor, C.T.S. No.s. 195 to 198, N.C. Kelkar Road, Narayan Peth, Pune – 411 030."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: register a complaint online","url":"https://cioins.co.in/Complaint/Online","note":"Council for Insurance Ombudsmen. Free. For disputes with an insurer after its own grievance process; the office is chosen by where you live (see the offices list)."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Thane","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Area of Navi Mumbai, Thane District, Raigad District, Palghar District and wards of Mumbai , M/East, M/West, N, S and T. Email: oio.thane@cioins.co.in. Phone: 022-20812868/69. Address: Office of the Insurance Ombudsman, Jeevan Chintamani Building, 2nd Floor,Near New RTO Office, Louis Wadi,Vasantrao Naik Mahamarg, Thane (West)- 400604."},{"purpose":"grievance","kind":"official","name":"National Consumer Helpline","url":"https://consumerhelpline.gov.in/public/","note":"Government consumer helpline; can take up a complaint before you go to a consumer commission."},{"purpose":"port","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."},{"purpose":"renew","kind":"insurer","name":"Renewals","url":"https://www.generalicentralinsurance.com/renewals","note":null}],"notice":"Information, not advice. IndiaInsurances is not an insurer or an insurance intermediary, does not sell insurance and earns no commission. Policy terms change and your own policy schedule can differ: always confirm with the policy document and the insurer before you buy or claim.","cite_as":"Electric Vehicle Battery - Extended Warranty (UIN IRDAN132RPMS0237V01202223), IndiaInsurances, https://indiainsurances.com/policy/generali-central-insurance/electric-vehicle-battery-extended-warranty-irdan132rpms0237v01202223"}