{"uin":"IRDAN123RP0003V02202122","name":"Chola Long Term Motor Two Wheeler Package Policy","url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122","insurer":{"slug":"cholamandalam-ms-general-insurance","name":"Cholamandalam MS General Insurance Company Limited","url":"https://indiainsurances.com/insurer/cholamandalam-ms-general-insurance"},"line":"general","category":"motor-two-wheeler","category_name":"Two-wheeler insurance","irdai_type":"Main product","kind":"product","status":"active","approved_on":"2021-05-03","withdrawn_on":null,"summary":"Chola Long term Motor Two Wheeler Package Policy is a comprehensive/package two-wheeler motor policy with own damage, third-party liability and compulsory owner-driver PA cover. The policy period is 2 or 3 years, with IDV as the sum insured and optional add-ons such as full depreciation waiver, hydrostatic lock, return to invoice, daily cash allowance, roadside assistance, helmet cover and consumables.","analysis":{"state":"machine","analysed_at":"2026-10-20 01:59:54.764785+00","note":"First pass: one AI reading; every stated fact carries a verbatim quote found in the cited clause, but it has not been reviewed. Check the clause before relying on it."},"facts":[{"key":"plan_variants","label":"Plans and variants","section":"Overview","meaning":"The named plans inside this product (not cover types or payout options). Facts can differ between them.","status":"not-stated","value":null,"display":null,"note":"The documents describe this as a long-term package policy and give cover combinations, but do not name separate plan variants.","quote":null,"sources":[],"law":[]},{"key":"policy_term","label":"Policy term","section":"Eligibility","meaning":"How long one policy runs before it ends or must be renewed.","status":"not-stated","value":null,"display":null,"note":null,"quote":null,"sources":[],"law":[]},{"key":"claim_intimation","label":"Claim intimation deadline","section":"Claims","meaning":"How soon you must tell the insurer about a claim or hospitalisation.","status":"quote-verified","value":"Notice of accidental loss or damage must be given in writing to the company immediately. In theft or criminal act cases, immediate notice must also be given to the police.","display":"Immediately upon occurrence; theft/criminal act also immediately to police","note":null,"quote":"Notice shall be given in writing to the Company immediately upon the occurrence of any accidental loss or damage and in the event of any claim ... In case of theft or criminal act which may be the subject of a claim under this policy the insured shall give immediate notice to the police and co-operate with the company in securing the conviction of the offender.","sources":[{"clause":"1","heading":null,"page":4,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4637#c-1-2"}],"law":[{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 20, 21","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"claim_documents","label":"Claim documents","section":"Claims","meaning":"Documents the insurer asks for when you claim.","status":"quote-verified","value":["Registration Certificate of the Vehicle","Driving License of the Driver","Claim Form detailing the damage of the insured vehicle","Driving license","Fitness","FIR","Un traced report","Fire brigade report","Post Mortem Report","Books of accounts","Repair / replacement bill","Any other documents directly related to claim settlement","Accident details including the names of the injured person if applicable"],"display":"Registration certificate, driving licence, claim form, fitness, FIR, untraced report, fire brigade report, post mortem report, books of accounts, repair/replacement bill, other claim documents and accident details","note":"The CIS list is for OD claim processing; TP claims may require additional police, medical, motor vehicle inspection and permit documents depending on the claim.","quote":"a) Registration Certificate of the Vehicle ... b) Driving License of the Driver\nb. Driving License of the Driver\nb. Driving License of the Driver\n2. List of claim Documents to be submitted by the insured: -\n2. List of claim Documents to be submitted by the insured: -\n2. List of claim Documents to be submitted by the insured: - Claim Form detailing the damage of the insured vehicle ... Driving license Driving license Driving license\n3. Fitness\n3. Fitness\n3. Fitness\n4. FIR\n4. FIR\n4. FIR\n5. Un traced report\n5. Un traced report\n5. Un traced report\n6. Fire brigade report\n6. Fire brigade report\n6. Fire brigade report\n7. Post Mortem Report ... 8. Books of accounts ... 9. Repair / replacement bill ... 10. Any other documents directly related to claim settlement ... 11. Accident details including the names of the injured person if applicable","sources":[{"clause":"Row 1(a)","heading":null,"page":7,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4572#c-row-1-a-9"},{"clause":"Row 1(b)","heading":null,"page":7,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4572#c-row-1-b-3"},{"clause":"8","heading":"Books of accounts","page":8,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4572#c-8"},{"clause":"9","heading":"Repair / replacement bill","page":8,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4572#c-9"},{"clause":"10","heading":"Any other documents directly related to claim settlement","page":8,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4572#c-10"},{"clause":"11","heading":"Accident details including the names of the injured person if applicable","page":8,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4572#c-11"}],"law":[{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 17","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 22","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 23","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(iii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"claim_settlement_time","label":"Claim settlement time promised","section":"Claims","meaning":"How quickly the policy says a claim is decided or paid, and from when that is counted (intimation or last document).","status":"quote-verified","value":"For own-damage claims, the CIS states initial survey within 24 hours from intimation, survey report within 15 days of allocation, and approval or rejection within 7 days from receipt of the survey report with all relevant claim documents.","display":"Initial survey within 24 hours; survey report within 15 days; approval/rejection with 7 days from receipt of survey report with all relevant claim documents","note":"The printed wording says \"With 7 days\" for approval/rejection.","quote":"Initial Survey | Within 24 hours from the time of intimation of claim to Chola MS ... Obtaining Survey report by Chola MS | Within 15 days of allocation ... Approval /Rejection of Claim after receiving first/addendum survey report | With 7 days from the date of receipt of Survey Report with all relevant claim documents.","sources":[{"clause":null,"heading":"TAT (Turnaround time for settlement of claim)","page":8,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4572#c-tat-turnaround-time-for-settlement-of-claim"}],"law":[{"title":"The Insurance Act, 1938","section":"Section 64UM(4) to (6)","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 10","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 15","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 16","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 22","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(i), V.3(ii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(iii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.4","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 23","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"The Motor Vehicles Act, 1988: Chapter XI, insurance of motor vehicles against third party risks","section":"Section 149","url":"https://indiainsurances.com/law/motor-vehicles-act-1988"}]},{"key":"exclusions_main","label":"Main exclusions","section":"Exclusions","meaning":"What the policy does not pay for, in the policy's own words.","status":"quote-verified","value":["consequential loss, depreciation, wear and tear, mechanical or electrical breakdown, failures or breakages","damage to Tyres and Tubes unless the vehicle insured is damaged at the same time","loss of or damage to accessories by burglary housebreaking or theft unless the vehicle is stolen at the same time","any accidental loss or damage suffered whilst the insured or any person driving the vehicle with the knowledge and consent of the insured is under the influence of intoxicating liquor or drugs","Any accidental loss damage and/or liability caused, sustained or incurred outside the geographical area","Any claim arising out of any contractual liability","Being used otherwise than in accordance with the `Limitations as to Use’","being driven by or is for the purpose of being driven by him/her in the charge of any person other than a Driver as stated in the Driver’s Clause","Any accidental loss or damage to any property whatsoever or any loss or expense whatsoever resulting or arising there from or any consequential loss","ionising radiations or contamination by radioactivity","nuclear weapons material","war, invasion, the act of foreign enemies, hostilities or war like operations"],"display":"Consequential loss, wear and tear, mechanical/electrical breakdown, tyre/tube-only damage, accessory theft unless vehicle stolen, intoxication, outside geographical area, contractual liability, use outside limitations, unauthorised driver, nuclear/radioactivity and war risks","note":null,"quote":"The Company shall not be liable to make any payment in respect of\na) consequential loss, depreciation, wear and tear, mechanical or electrical breakdown, failures or breakages;\nb) damage to Tyres and Tubes unless the vehicle insured is damaged at the same time in which case the liability of the company shall be limited to 50% of the cost of replacement.\nc) loss of or damage to accessories by burglary housebreaking or theft unless the vehicle is stolen at the same time and\nd) any accidental loss or damage suffered whilst the insured or any person driving the vehicle with the knowledge and consent of the insured is under the influence of intoxicating liquor or drugs. ... Any accidental loss damage and/or liability caused, sustained or incurred outside the geographical area; (2) Any claim arising out of any contractual liability; ... a) Being used otherwise than in accordance with the `Limitations as to Use’ ... b) being driven by or is for the purpose of being driven by him/her in the charge of any person other than a Driver as stated in the Driver’s Clause. (4) (i) Any accidental loss or damage to any property whatsoever or any loss or expense whatsoever resulting or arising there from or any consequential loss.\n(ii) Any liability of whatsoever nature directly or indirectly caused by or contributed to by or arising from ionising radiations or contamination by radioactivity ... Any accidental loss, damage or liability directly or indirectly caused by or contributed to by or arising from nuclear weapons material. ... war, invasion, the act of foreign enemies, hostilities or war like operations","sources":[{"clause":"5","heading":"Rate of Depreciation for Painting","page":1,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4637#c-5"},{"clause":null,"heading":"GENERAL EXCEPTIONS","page":4,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4637#c-general-exceptions"},{"clause":"Section III(a)","heading":null,"page":4,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4637#c-section-iii-a-2"},{"clause":"Section III(b)","heading":null,"page":4,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4637#c-section-iii-b-2"}],"law":[{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 11","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 16","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"grievance","label":"Grievance route","section":"Claims","meaning":"Who to complain to first, as stated in the policy, before going to the Insurance Ombudsman.","status":"quote-verified","value":"First complain to the company's Grievance Redressal Officer by courier/post, email, toll-free number, or at a branch grievance cell. If not satisfied, contact the grievance officer at GRO@cholams.murugappa.com; if not resolved within 15 days or unhappy with the resolution, approach IRDAI, before the Ombudsman route.","display":"Company GRO/branch first; then GRO@cholams.murugappa.com; IRDAI if not resolved within 15 days or unhappy","note":null,"quote":"You can send Your grievance in writing by Courier/post or email to Our Grievance Redressal Officer at the following address or call our Toll Free @1800 208 5544 or Email to: customercare@cholams.murugappa.com. ... You may also approach the grievance cell at any of the company’s branches with the details of grievance. If you are not satisfied with the redressal of grievance through one of the above methods, you may contact the grievance officer at GRO@cholams.murugappa.com. ... In case if the grievance is not resolved within 15 days or if You are unhappy with the resolution You can approach the Grievance Redressal Cell of the Consumer Affairs Department of IRDAI","sources":[{"clause":null,"heading":"1. Our Grievance Redressal Officer","page":18,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4637#c-1-our-grievance-redressal-officer"},{"clause":"Row 2(a)","heading":null,"page":18,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4637#c-row-2-a-5"}],"law":[{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 3","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 4","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 5","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"The Consumer Protection Act, 2019","section":"Section 2(11)","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 2(42)","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 34","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 69","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Insurance Act, 1938","section":"Section 38","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 12","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 19","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 20","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 13","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 2","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 5(5), 5(6)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 5(9)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 25","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 26","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule III, Para 11","url":"https://indiainsurances.com/law/irdai-products-regs-2024"},{"title":"Review of revision in premium rates under health insurance policies for senior citizens, 2025","section":"Para 3","url":"https://indiainsurances.com/law/irdai-senior-premium-2025"},{"title":"Insurance Ombudsman Rules, 2017","section":"Rule 13","url":"https://indiainsurances.com/law/ombudsman-rules-2017"},{"title":"Insurance Ombudsman Rules, 2017","section":"Rule 14","url":"https://indiainsurances.com/law/ombudsman-rules-2017"}]},{"key":"perils","label":"What is covered","section":"Cover","meaning":"The events or risks covered.","status":"quote-verified","value":["fire explosion, self-ignition or lightning","burglary, housebreaking or theft","riot and strike","earthquake (fire and shock damage)","flood, typhoon, hurricane, storm, tempest, inundation, cyclone, hailstorm, frost","accidental external means","malicious act","terrorist activity","whilst in transit by road, rail, inland waterway lift, elevator or air","landslide, rockslide"],"display":"Fire/explosion/self-ignition/lightning, burglary/housebreaking/theft, riot and strike, earthquake, flood and storm perils, accidental external means, malicious act, terrorist activity, transit, landslide/rockslide","note":null,"quote":"The Company will indemnify the insured against loss or damage to the vehicle insured hereunder and/or its accessories whilst thereon:\ni) by fire explosion, self-ignition or lightning;\nii) by burglary, housebreaking or theft;\niii) by riot and strike;\niv) by earthquake (fire and shock damage);\nv) by flood, typhoon, hurricane, storm, tempest, inundation, cyclone, hailstorm, frost;\nvi) by accidental external means;\nvii) by malicious act;\nviii) by terrorist activity;\nix) whilst in transit by road, rail, inland waterway lift, elevator or air;\nx) by landslide, rockslide","sources":[{"clause":"Section I","heading":"LOSS OF OR DAMAGE TO THE VEHICLE NSURED","page":1,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4637#c-section-i"}],"law":[]},{"key":"cancellation_refund","label":"Cancellation by you","section":"Renewal and rights","meaning":"What you get back if you cancel during the year.","status":"quote-verified","value":"You may cancel by informing the company. If there has been no claim, the company refunds proportionate premium for the unexpired policy year, and fully refunds remaining policy years where risk coverage has not commenced; motor third-party liability cannot be cancelled except double insurance or total loss.","display":"Proportionate premium for unexpired policy year if no claim; remaining future policy years refunded entirely","note":"For double insurance, the policy commencing later gets 100% refund; if Chola MS policy commenced earlier and is cancelled, refund is proportionate for the running year and full for future policy years.","quote":"The policy may be cancelled at any time by the insured for any reason by informing the Company. ... Refund proportionate premium for unexpired policy year in which cancellation happens, provided there is no claim\n(s) made during the policy period. For the remaining policy years where the risk coverage has not commenced, premium will be refunded entirely.\ni. However under no circumstances, the company can cancel the Motor Third Party Liability Section except in case of double insurance or Total Loss of the insured vehicle.","sources":[{"clause":"5","heading":null,"page":5,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4637#c-5-3"},{"clause":"5(i)","heading":null,"page":5,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4637#c-5-i"}],"law":[{"title":"The Insurance Act, 1938","section":"Section 64VB","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 8","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 6","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 5","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 17","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 20(3) to 20(5)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, III.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, IV.4","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, IV.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"territory","label":"Where it covers","section":"Overview","meaning":"Geographic area of cover: India only, worldwide, or listed countries. 'As stated in the schedule' is not an answer.","status":"not-stated","value":null,"display":null,"note":"The wording excludes losses outside the geographical area and has an endorsement to extend the geographical area, but the base geographical area itself is not printed in the provided clauses.","quote":null,"sources":[],"law":[]},{"key":"cover_types","label":"Cover types","section":"Cover","meaning":"Comprehensive, standalone own damage, third-party only.","status":"quote-verified","value":["comprehensive cover","Section I - Loss or damage to the vehicle insured","Section II - Liability to Third Parties (TP)","Section III - Compulsory Personal Accident (CPA) cover for Owner-Driver"],"display":"Comprehensive/package cover with own damage, third-party liability and compulsory PA owner-driver","note":"The CIS text says \"Private Cars\" in the interest-insured row, but the product name and UIN are for the long-term motor two-wheeler package policy.","quote":"This is a comprehensive cover which offers insurance coverage ... Structure | Section I - Loss or damage to the vehicle insured: Indemnity with deduction for depreciation Section II - Liability to Third Parties (TP) - Personal Liability: Indemnity Property damage: Indemnity Section III - Compulsory Personal Accident (CPA) cover for Owner-Driver Benefit","sources":[{"clause":null,"heading":null,"page":1,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4572#c-s1"}],"law":[]},{"key":"third_party","label":"Third-party liability","section":"Cover","meaning":"Compulsory cover for injury, death or property damage to others. Unlimited for death and injury.","status":"quote-verified","value":"The policy covers legal liability arising out of use of the insured vehicle for death or bodily injury to persons, including occupants not carried for hire or reward, and damage to third-party property. The CIS states third-party property damage up to Rs.1 lac; the wording says liability is subject to the limits in the schedule.","display":"Death/bodily injury liability and third-party property damage; property damage up to Rs.1 lac in CIS","note":"The provided clauses do not print an unlimited amount for death or bodily injury; the policy wording refers to the schedule limits.","quote":"Subject to the limits of liability as laid down in the Schedule hereto the Company will indemnify the insured in the event of an accident caused by or arising out of the use of the insured vehicle against all sums which the insured shall become legally liable to pay in respect of ... i) death of or bodily injury to any person including occupants carried in the insured vehicle (provided such occupants are not carried for hire or reward) ... ii) damage to property other than property belonging to the insured or held in trust or in the custody or control of the insured. ... 1. For damages to property of the third party – Upto Rs.1 lac","sources":[{"clause":"1","heading":null,"page":2,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4637#c-1"},{"clause":"1(i)","heading":null,"page":2,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4637#c-1-i"},{"clause":"1(ii)","heading":null,"page":3,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4637#c-1-ii"},{"clause":"1","heading":"For damages to property of the third party – Upto Rs.1 lac","page":1,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4572#c-1"}],"law":[{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 8","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch V, I, Paras 1 to 4","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch V, I, Para 7","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, IV.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"The Motor Vehicles Act, 1988: Chapter XI, insurance of motor vehicles against third party risks","section":"Section 146","url":"https://indiainsurances.com/law/motor-vehicles-act-1988"},{"title":"The Motor Vehicles Act, 1988: Chapter XI, insurance of motor vehicles against third party risks","section":"Section 147","url":"https://indiainsurances.com/law/motor-vehicles-act-1988"},{"title":"The Motor Vehicles Act, 1988: Chapter XI, insurance of motor vehicles against third party risks","section":"Section 150","url":"https://indiainsurances.com/law/motor-vehicles-act-1988"},{"title":"The Motor Vehicles Act, 1988: Chapter XI, insurance of motor vehicles against third party risks","section":"Section 149","url":"https://indiainsurances.com/law/motor-vehicles-act-1988"},{"title":"The Motor Vehicles Act, 1988: Chapter XI, insurance of motor vehicles against third party risks","section":"Section 157","url":"https://indiainsurances.com/law/motor-vehicles-act-1988"},{"title":"The Motor Vehicles Act, 1988: Chapter XI, insurance of motor vehicles against third party risks","section":"Section 164","url":"https://indiainsurances.com/law/motor-vehicles-act-1988"},{"title":"The Motor Vehicles Act, 1988: Chapter XI, insurance of motor vehicles against third party risks","section":"Section 161","url":"https://indiainsurances.com/law/motor-vehicles-act-1988"},{"title":"The Motor Vehicles Act, 1988: Chapter XI, insurance of motor vehicles against third party risks","section":"Section 166(3)","url":"https://indiainsurances.com/law/motor-vehicles-act-1988"},{"title":"The Motor Vehicles Act, 1988: Chapter XI, insurance of motor vehicles against third party risks","section":"Section 162","url":"https://indiainsurances.com/law/motor-vehicles-act-1988"}]},{"key":"idv","label":"Insured declared value (IDV)","section":"Cover","meaning":"The vehicle's insured value: maximum paid for theft or total loss.","status":"quote-verified","value":"The Insured's Declared Value (IDV) is the sum insured, fixed at the start of each policy period from the manufacturer's listed selling price of the brand and model, adjusted for age-wise depreciation. For TL/CTL, IDV is treated as the market value throughout the policy period without further depreciation.","display":"IDV is the Sum Insured; fixed from manufacturer’s listed selling price adjusted for depreciation; treated as Market Value for TL/CTL","note":null,"quote":"The Insured’s Declared Value (IDV) of the vehicle will be deemed to be the `SUM INSURED’ for the purpose of this policy which is fixed at the commencement of each policy period for the insured vehicle.\nThe IDV of the vehicle (and side car/accessories, if any, fitted to the vehicle) is to be fixed on the basis of the manufacturer’s listed selling price of the brand and model as the insured vehicle at the commencement of insurance/renewal and adjusted for depreciation ... IDV shall be treated as the `Market Value’ throughout the policy period without any further depreciation for the purpose of Total Loss (TL)/Constructive Total Loss (CTL) claims.","sources":[{"clause":null,"heading":"SUM INSURED – INSURED’S DECLARED VALUE (IDV)","page":2,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4637#c-sum-insured-insureds-declared-value-idv"},{"clause":null,"heading":"THE SCHEDULE OF DEPRECIATION FOR FIXING IDV OF THE VHEICLE","page":2,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4637#c-the-schedule-of-depreciation-for-fixing-idv-of-t"}],"law":[]},{"key":"depreciation","label":"Depreciation on parts","section":"Limits and co-pay","meaning":"How much of the cost of replaced parts you bear because of age (unless you have zero depreciation).","status":"quote-verified","value":"For replaced parts: rubber/nylon/plastic parts, tyres, tubes and batteries are depreciated 50%; fibre glass components 30%; glass nil. Other parts depreciate by vehicle age from nil up to 6 months to 50% over 10 years; painting material cost is depreciated 50%, and if the bill is consolidated the material component is taken as 25% of total painting charges.","display":"50% rubber/nylon/plastic/tyres/tubes/batteries; 30% fibre glass; nil glass; other parts nil to 50% by vehicle age; painting material 50%","note":"Full depreciation waiver is an optional add-on and is not treated as the base answer.","quote":"1. For all rubber/nylon/plastic parts, tyres, tubes and batteries - | 50%\n2. For fibre glass components | - | 30%\n3. For all parts made of glass | - | Nil ... AGE OF VEHICLE | % OF DEPRECIATION\nNot exceeding 6 months | Nil\nExceeding 6 months but not exceeding 1 year | 5%\nExceeding 1 year but not exceeding 2 years | 10%\nExceeding 2 years but not exceeding 3 years | 15%\nExceeding 3 years but not exceeding 4 years | 25%\nExceeding 4 years but not exceeding 5 years | 35%\nExceeding 5 years but not exceeding 10 years | 40%\nExceeding 10 years | 50% ... Rate of Depreciation for Painting: In the case of painting, the depreciation rate of 50% shall be applied only on the material cost of total painting charges. In case of a consolidated bill for painting charges, the material component shall be considered as 25% of total painting charges for the purpose of applying the depreciation.","sources":[{"clause":"Section I","heading":"LOSS OF OR DAMAGE TO THE VEHICLE NSURED","page":1,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4637#c-section-i"},{"clause":"4","heading":null,"page":1,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4637#c-4"},{"clause":"5","heading":"Rate of Depreciation for Painting","page":1,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4637#c-5"}],"law":[]},{"key":"ncb","label":"No-claim bonus","section":"Cover","meaning":"Discount on own-damage premium for claim-free years (20% to 50%).","status":"quote-verified","value":"No Claim Bonus on own-damage premium is 20%, 25%, 35%, 45% or 50% depending on claim-free years at entry. For the long-term policy, NCB eligibility at renewal is as per the printed tables and NCB is not affected during the course of the long-term policy.","display":"20% to 50% discount on own-damage premium; NCB not affected during the long-term policy","note":"Renewal percentages differ by 2-year and 3-year long-term policy tables and number of OD claims.","quote":"No Claim Bonus, wherever applicable, will be as per the following table:\nNo Claim Bonus at entry of Chola Long Term Motor Two Wheeler Package Policy\nClaims position on Section I (Loss of or Damage to the Vehicle Insured) | % of discount on Own Damage\npremium (Section-I)\nNo claim made or pending during the preceding full year of insurance | 20%\nNo claim made or pending during the preceding 2 consecutive years of insurance | 25%\nNo claim made or pending during the preceding 3 consecutive years of insurance | 35%\nNo claim made or pending during the preceding 4 consecutive years of insurance | 45%\nNo claim made or pending during the preceding 5 consecutive years of insurance | 50% ... NCB will not get affected during the course of the Long Term Policy.","sources":[{"clause":null,"heading":"NO CLAIM BONUS","page":6,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4637#c-no-claim-bonus"}],"law":[]},{"key":"compulsory_deductible","label":"Compulsory deductible","section":"Limits and co-pay","meaning":"Fixed amount you pay on every own-damage claim.","status":"quote-verified","value":"The CIS states a compulsory deductible of Rs.100 applies only for Section-I of the policy, and describes it as the amount you pay per claim before the insurer pays the rest.","display":"Rs.100 for Section-I claims","note":"The policy wording itself says the deductible is stated in the schedule; the CIS prints Rs.100.","quote":"Compulsory Deductible of Rs.100 is applicable only for Section-I of the Policy. A deductible is the amount that you have to pay per claim before we pay for the rest.","sources":[{"clause":"6","heading":null,"page":3,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4572#c-6"}],"law":[]},{"key":"deductible","label":"Voluntary deductible","section":"Limits and co-pay","meaning":"An extra amount per claim you choose to bear for a lower premium.","status":"not-stated","value":null,"display":null,"note":null,"quote":null,"sources":[],"law":[]},{"key":"pa_owner_driver","label":"Personal accident cover for owner-driver","section":"Cover","meaning":"Compulsory PA cover for the owner-driver.","status":"quote-verified","value":"Compulsory personal accident cover for the owner-driver pays up to Rs.15 lakhs in aggregate for death or specified disability: death 100%, loss of two limbs/two eyes/one limb and one eye 100%, loss of one limb or one eye 50%, and permanent total disablement 100%. The owner-driver must be the registered owner, the named insured, and hold an effective driving licence at the time of accident.","display":"Rs.15 lakhs; death/PTD 100%, two limbs/two eyes/one limb and one eye 100%, one limb/one eye 50%","note":null,"quote":"Nature of injury | Scale of compensation\n(i) Death | 100%\n(ii) Loss of two limbs or sight of two eyes or one limb and sight of one eye | 100%\n(iii) Loss of one limb or sight of one eye | 50%\n(iv) Permanent total disablement from injuries other than named above | 100%\nProvided always that\nA) The compensation shall be payable under only one of the items (i) to (iv) above in respect of the owner-driver arising out of any one occurrence and the total liability of the insurer shall not in the aggregate exceed the sum of Rs.15 lakhs during any one period of insurance. ... a) The owner-driver is the registered owner of the vehicle insured herein; ... b) The owner-driver is the insured named in this policy ... c) The owner-driver holds an effective driving license, in accordance with the provisions of Rule 3 of the Central Motor Vehicles Rules, 1989, at the time of accident","sources":[{"clause":"Section III","heading":"PERSONAL ACCIDENT COVER FOR OWNER-DRIVER","page":3,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4637#c-section-iii"},{"clause":"Section III(a)","heading":null,"page":4,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4637#c-section-iii-a"},{"clause":"Section III(b)","heading":null,"page":4,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4637#c-section-iii-b"},{"clause":"Section III(c)","heading":null,"page":4,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4637#c-section-iii-c"}],"law":[{"title":"Enhancement of Capital Sum Insured in Compulsory Personal Accident Cover for Owner-Driver under Motor Insurance Policies","section":"Para 4(i) to (iii)","url":"https://indiainsurances.com/law/irdai-motor-cpa-2018"},{"title":"Compulsory Personal Accident Insurance for Owner-Driver under Motor Insurance","section":"Paras 1 and 2","url":"https://indiainsurances.com/law/irdai-motor-cpa-choice-2018"},{"title":"Cover for Compulsory Personal Accident (CPA) for Owner-Driver under Motor Insurance Policies","section":"Para 3","url":"https://indiainsurances.com/law/irdai-motor-cpa-standalone-2018"},{"title":"Cover for Compulsory Personal Accident (CPA) for Owner-Driver under Motor Insurance Policies","section":"Para 4(iv) to (viii)","url":"https://indiainsurances.com/law/irdai-motor-cpa-standalone-2018"}]},{"key":"addons","label":"Add-ons offered","section":"Cover","meaning":"Zero depreciation, engine protect, return to invoice, roadside assistance, consumables...","status":"quote-verified","value":["Full Depreciation Waiver cover","Hydrostatic lock cover","Return to Invoice Cover","Daily Cash Allowance","Reinstatement Value basis","Monthly Installment Cover","Helmet Cover","Consumables Plus","Chola Value Added Services - Chola long term 2W package policy"],"display":"Full depreciation waiver, hydrostatic lock, return to invoice, daily cash allowance, reinstatement value, monthly instalment, helmet, consumables plus and Chola value added services","note":"Add-ons are purchased on payment of additional premium and are not part of the base cover.","quote":"1 | Full Depreciation Waiver cover | IRDAN123RP0003V 01202122/A0042V 01202122 | Chola Long term Motor Two Wheeler Package Policy ... 2 | Hydrostatic lock cover | IRDAN123RP0003V0 1202122/A0037V012 02122 | Chola Long term Motor Two Wheeler Package Policy ... 3 | Return to Invoice Cover | IRDAN123RP0003V0 1202122/A0041V012 02122 | Chola Long term Motor Two Wheeler Package Policy ... 4 | Daily Cash Allowance | IRDAN123RP0003V0 1202122/A0043V012 02122 | Chola Long term Motor Two Wheeler Package Policy ... 5 | Reinstatement Value basis | IRDAN123RP0003V0 1202122/A0040V012 02122 | Chola Long term Motor Two Wheeler Package Policy ... 6 | Monthly Installment Cover | IRDAN123RP0003 V01202122/A003 6V01202122 | Chola Long term Motor Two Wheeler Package Policy ... 7 | Helmet Cover | IRDAN123RP0003V 01202122/A0039V 01202122 | Chola Long term Motor Two Wheeler Package Policy ... 8 | Consumables Plus | IRDAN123RP0003V 01202122/A0035V 01202122 | Chola Long term Motor Two Wheeler Package Policy ... 6 | Chola Value Added Services - Chola long term 2W package policy | IRDAN123RP0003V 01202122/A0038V0 1202122 | Chola Long term Motor Two Wheeler Package Policy","sources":[{"clause":"Row 1","heading":"Full Depreciation Waiver cover","page":1,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4621#c-row-1"},{"clause":"3","heading":null,"page":1,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4621#c-3"},{"clause":"4","heading":"Any claims related to loss or damage due to normal wear and tear","page":2,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4621#c-4"},{"clause":"4","heading":"Any claims related to loss or damage due to normal wear and tear","page":2,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4876#c-4"}],"law":[]},{"key":"cashless_garages","label":"Cashless garages","section":"Claims","meaning":"Whether repairs can be cashless at network garages.","status":"not-stated","value":null,"display":null,"note":null,"quote":null,"sources":[],"law":[]},{"key":"motor_exclusions","label":"Main motor exclusions","section":"Exclusions","meaning":"No valid licence, drunk driving, use outside the permitted purpose, wear and tear...","status":"quote-verified","value":["under the influence of intoxicating liquor or drugs","Being used otherwise than in accordance with the `Limitations as to Use’","being driven by or is for the purpose of being driven by him/her in the charge of any person other than a Driver as stated in the Driver’s Clause","consequential loss, depreciation, wear and tear, mechanical or electrical breakdown, failures or breakages","damage to Tyres and Tubes unless the vehicle insured is damaged at the same time","loss of or damage to accessories by burglary housebreaking or theft unless the vehicle is stolen at the same time","outside the geographical area","contractual liability","Claims arising as a result of gross negligence","If Fraudulent means are adopted for settlement of claim","If the vehicle insured is used for Commercial purpose","does not hold an effective driving license at the time of the accident","If the vehicle is driven before the necessary repairs are effected","Cause of loss is not covered under the standard policy conditions. E.g. Mechanical failure / Wear & Tear"],"display":"No drunk driving, use outside permitted use, unauthorised/no valid driver, wear and tear/mechanical failure, tyres-only, accessory theft unless vehicle stolen, outside geography, contractual liability, gross negligence, fraud, commercial use, driving before repairs","note":null,"quote":"d) any accidental loss or damage suffered whilst the insured or any person driving the vehicle with the knowledge and consent of the insured is under the influence of intoxicating liquor or drugs. ... a) Being used otherwise than in accordance with the `Limitations as to Use’ ... b) being driven by or is for the purpose of being driven by him/her in the charge of any person other than a Driver as stated in the Driver’s Clause. ... consequential loss, depreciation, wear and tear, mechanical or electrical breakdown, failures or breakages; ... damage to Tyres and Tubes unless the vehicle insured is damaged at the same time ... loss of or damage to accessories by burglary housebreaking or theft unless the vehicle is stolen at the same time ... outside the geographical area; (2) Any claim arising out of any contractual liability; ... a) Claims arising as a result of gross negligence will be rejected. Some examples are as follows:- ... b) If Fraudulent means are adopted for settlement of claim. ... c) If the vehicle insured is used for Commercial purpose ... d) If the insured /driver / user does not hold an effective driving license at the time of the accident and is ... e) If the vehicle is driven before the necessary repairs are effected. ... f) Cause of loss is not covered under the standard policy conditions. E.g. Mechanical failure / Wear & Tear","sources":[{"clause":"5","heading":"Rate of Depreciation for Painting","page":1,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4637#c-5"},{"clause":null,"heading":"GENERAL EXCEPTIONS","page":4,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4637#c-general-exceptions"},{"clause":"Section III(a)","heading":null,"page":4,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4637#c-section-iii-a-2"},{"clause":"Section III(b)","heading":null,"page":4,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4637#c-section-iii-b-2"},{"clause":"Row 1(a)","heading":null,"page":6,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4572#c-row-1-a-4"},{"clause":"Row 1(b)","heading":"If Fraudulent","page":6,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4572#c-row-1-b-2"},{"clause":"Row 1(c)","heading":null,"page":6,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4572#c-row-1-c-2"},{"clause":"Row 1(d)","heading":null,"page":6,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4572#c-row-1-d"},{"clause":"Row 1(e)","heading":null,"page":6,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4572#c-row-1-e"},{"clause":"Row 1(f)","heading":null,"page":6,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4572#c-row-1-f"}],"law":[]},{"key":"sum_insured_basis","label":"Sum insured basis","section":"Cover","meaning":"How the cover amount is set: market value, reinstatement value, agreed value, IDV.","status":"quote-verified","value":"The sum insured basis is IDV: the vehicle's Insured's Declared Value is deemed to be the sum insured, fixed from the manufacturer's listed selling price and adjusted for depreciation. For TL/CTL, IDV is treated as market value throughout the policy period.","display":"IDV basis; IDV deemed Sum Insured and treated as Market Value for TL/CTL","note":"Optional Reinstatement Value Basis and Return to Invoice covers can change the basis for those add-on claims, but they are not the base policy answer.","quote":"The Insured’s Declared Value (IDV) of the vehicle will be deemed to be the `SUM INSURED’ for the purpose of this policy ... The IDV of the vehicle (and side car/accessories, if any, fitted to the vehicle) is to be fixed on the basis of the manufacturer’s listed selling price of the brand and model as the insured vehicle at the commencement of insurance/renewal and adjusted for depreciation ... IDV shall be treated as the `Market Value’ throughout the policy period without any further depreciation for the purpose of Total Loss (TL)/Constructive Total Loss (CTL) claims.","sources":[{"clause":null,"heading":"SUM INSURED – INSURED’S DECLARED VALUE (IDV)","page":2,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4637#c-sum-insured-insureds-declared-value-idv"},{"clause":null,"heading":"THE SCHEDULE OF DEPRECIATION FOR FIXING IDV OF THE VHEICLE","page":2,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4637#c-the-schedule-of-depreciation-for-fixing-idv-of-t"}],"law":[]}],"documents":[{"kind":"wording","label":"28 Policy wording-Chola Long Term 2 W Pack Policy.pdf","pages":20,"fetched_at":"2026-10-17 19:34:17+00","source_url":"https://www.cholainsurance.com/documents/20121/o/28%20Policy%20wording-Chola%20Long%20Term%202%20W%20Pack%20Policy.pdf/cdbabd03-1d9f-7fcc-524c-9acb8441c597","url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4637"},{"kind":"wording","label":"PW- Consumables Plus Long Term 2W - withdrawn wef 13-03-2024.pdf","pages":1,"fetched_at":"2026-10-17 19:47:24+00","source_url":"https://www.cholainsurance.com/documents/20121/o/PW-%20Consumables%20Plus%20Long%20Term%202W%20-%20withdrawn%20wef%2013-03-2024.pdf/3307b474-d759-2820-542f-eddc247eb00a","url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/5280"},{"kind":"wording","label":"PW - RTI Long Term 2W - withdrawn wef 13-03-2024.pdf","pages":1,"fetched_at":"2026-10-17 19:48:14+00","source_url":"https://www.cholainsurance.com/documents/20121/o/PW%20-%20RTI%20Long%20Term%202W%20-%20withdrawn%20wef%2013-03-2024.pdf/4eaa2b7c-17d0-f218-02b1-cb64fa07bedf","url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/5319"},{"kind":"wording","label":"Chola Long Term Motor Two Wheeler Package Policy (IRDAI copy)","pages":28,"fetched_at":"2026-10-20 00:33:29+00","source_url":"https://irdai.gov.in/documents/37343/993134/IRDAN123RP0003V01202122_GEN4449.pdf/2944cd98-b75a-2bf1-35ca-b48645fa2916?version=1.1&t=1668842552543&download=true","url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/23946"},{"kind":"prospectus","label":"PROSPECTUS FOR ADD ON COVERS FOR CHOLA LONG TERM MOTOR TWO -WHEELER PACKAGE.pdf","pages":8,"fetched_at":"2026-10-17 19:33:59+00","source_url":"https://www.cholainsurance.com/documents/20121/o/PROSPECTUS%20FOR%20ADD%20ON%20COVERS%20FOR%20CHOLA%20LONG%20TERM%20MOTOR%20TWO%20-WHEELER%20PACKAGE.pdf/1c918dc8-c236-247d-3eda-57554ab0d5c1","url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4621"},{"kind":"prospectus","label":"Prospectus-Consumables Plus Long Term 2W - withdrawn wef 13-03-2024.pdf","pages":8,"fetched_at":"2026-10-17 19:46:31+00","source_url":"https://www.cholainsurance.com/documents/20121/o/Prospectus-Consumables%20Plus%20Long%20Term%202W%20-%20withdrawn%20wef%2013-03-2024.pdf/b54e35aa-ef17-b448-242e-6858fd6168cc","url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/5239"},{"kind":"prospectus","label":"Prospectus - RTI Long Term 2W - withdrawn wef 13-03-2024.pdf","pages":8,"fetched_at":"2026-10-17 19:47:06+00","source_url":"https://www.cholainsurance.com/documents/20121/o/Prospectus%20-%20RTI%20Long%20Term%202W%20-%20withdrawn%20wef%2013-03-2024.pdf/b0a9097a-e173-50f9-768d-5f11823366a4","url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/5267"},{"kind":"cis","label":"CIS-Chola Long Term Motor TW Package Policy.pdf","pages":10,"fetched_at":"2026-10-17 19:32:27+00","source_url":"https://www.cholainsurance.com/documents/20121/o/CIS-Chola%20Long%20Term%20Motor%20TW%20Package%20Policy.pdf/bdf1ea6e-8ec3-c7eb-50dc-256a396c2914","url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4572"},{"kind":"rider","label":"Add-on wording of Chola long term Motor Two Wheeler Package policy.pdf","pages":13,"fetched_at":"2026-10-17 19:39:37+00","source_url":"https://www.cholainsurance.com/documents/20121/o/Add-on%20wording%20of%20Chola%20long%20term%20Motor%20Two%20Wheeler%20Package%20policy.pdf/2d1029fe-b11d-4a61-1143-48912ef8e660","url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122/document/4876"}],"versions":[{"uin":"IRDAN123RP0003V01202122","version":null,"approved_on":null},{"uin":"IRDAN123RP0003V02202122","version":null,"approved_on":null}],"where_to_buy":[{"purpose":"buy","kind":"insurer","name":"Cholamandalam MS General Insurance official website","url":"https://www.cholainsurance.com","note":"Website as listed by IRDAI. Not checked: the site returned HTTP 502 to our crawler on 2026-10-19."},{"purpose":"buy","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."}],"claims_and_complaints":[{"purpose":"claim","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."},{"purpose":"grievance","kind":"official","name":"Bima Bharosa (IRDAI grievance portal)","url":"https://bimabharosa.irdai.gov.in/","note":"Register and track a complaint against any insurer with IRDAI. Complain to the insurer first; escalate here if the reply is late or unsatisfactory."},{"purpose":"grievance","kind":"official","name":"e-Daakhil (consumer commission e-filing)","url":"https://edaakhil.nic.in/","note":"Not reachable from our crawler on 2026-10-19; use e-Jagriti if this link does not open."},{"purpose":"grievance","kind":"official","name":"e-Jagriti (consumer commission filing)","url":"https://e-jagriti.gov.in/","note":"Ministry of Consumer Affairs platform for consumer commission cases, a route for insurance disputes that the Ombudsman does not settle."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Ahmedabad","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Gujarat, Dadra & Nagar Haveli, Daman and Diu. Email: oio.ahmedabad@cioins.co.in. Phone: 079 - 25501201/02. Address: Office of the Insurance Ombudsman, Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, AHMEDABAD – 380 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bengaluru","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Karnataka. Email: oio.bengaluru@cioins.co.in. Phone: 080 - 26652048 / 26652049. Address: Office of the Insurance Ombudsman, Jeevan Soudha Building,PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru – 560 078."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bhopal","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Madhya Pradesh, Chhattisgarh. Email: oio.bhopal@cioins.co.in. Phone: 0755 - 2769201 / 2769202 / 2769203. Address: Office of the Insurance Ombudsman, 1st floor,\"Jeevan Shikha\", 60-B,Hoshangabad Road, Opp. Gayatri Mandir,Arera Hills Bhopal – 462 011."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bhubaneswar","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Odisha. Email: oio.bhubaneswar@cioins.co.in. Phone: 0674 - 2596461 /2596455/2596429/2596003. Address: Office of the Insurance Ombudsman, 62, Forest park, Bhubaneswar – 751 009."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Chandigarh","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Punjab, Haryana (excluding Gurugram, Faridabad, Sonepat and Bahadurgarh), Himachal Pradesh, Union Territories of Jammu & Kashmir,Ladakh & Chandigarh. Email: oio.chandigarh@cioins.co.in. Phone: 0172-2706468. Address: Office Of The Insurance Ombudsman, Jeevan Deep Building SCO 20-27, Ground Floor Sector- 17 A, Chandigarh – 160 017."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Chennai","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Tamil Nadu, PuducherryTown and Karaikal (which are part of Puducherry). Email: oio.chennai@cioins.co.in. Phone: 044 - 24333668 / 24333678. Address: Office of the Insurance Ombudsman, Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, CHENNAI – 600 018."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Delhi","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Delhi & following Districts of Haryana - Gurugram, Faridabad, Sonepat & Bahadurgarh. Email: oio.delhi@cioins.co.in. Phone: 011 - 46013992/23213504/23232481. Address: Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi – 110 002."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Guwahati","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura. Email: oio.guwahati@cioins.co.in. Phone: 0361 - 2632204 / 2602205 / 2631307. Address: Office of the Insurance Ombudsman, Jeevan Nivesh, 5th Floor, Near Pan Bazar , S.S. Road, Guwahati – 781001(ASSAM)."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Hyderabad","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Andhra Pradesh, Telangana, Yanam and part of Union Territory of Puducherry. Email: oio.hyderabad@cioins.co.in. Phone: 040 - 23312122 / 23376991 / 23376599 / 23328709 / 23325325. Address: Office of the Insurance Ombudsman, 6-2-46, 1st floor, \"Moin Court\", Lane Opp.Hyundai Showroom , A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Jaipur","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Rajasthan. Email: oio.jaipur@cioins.co.in. Phone: 0141- 2740363. Address: Office of the Insurance Ombudsman, Jeevan Nidhi – II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Kochi","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Kerala, Lakshadweep, Mahe-a part of Union Territory of Puducherry. Email: oio.ernakulam@cioins.co.in. Phone: 0484 - 2358759. Address: Office of the Insurance Ombudsman, 10th Floor, Jeevan Prakash,LIC Building, Opp to Maharaja's College Ground,M.G.Road, Kochi - 682 011."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Kolkata","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: West Bengal, Sikkim, Andaman & Nicobar Islands. Email: oio.kolkata@cioins.co.in. Phone: 033 - 22124339 / 22124341. Address: Office of the Insurance Ombudsman, Hindustan Bldg. Annexe, 7th Floor, 4, C.R. Avenue, KOLKATA - 700 072."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Lucknow","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Districts of Uttar Pradesh : Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur,Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorkhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar. Email: oio.lucknow@cioins.co.in. Phone: 0522 - 4002082 / 3500613. Address: Office of the Insurance Ombudsman, 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Mumbai","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: List of wards under Mumbai Metropolitan Region excluding wards in Mumbai – i.e M/E, M/W, N , S and T covered under Office of Insurance Ombudsman Thane and excluding areas of Navi Mumbai. Email: oio.mumbai@cioins.co.in. Phone: 022 - 69038800/27/29/31/32/33. Address: Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Noida","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: State of Uttarakhand and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshehar, Etah, Kannauj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautam Buddh nagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur. Email: oio.noida@cioins.co.in. Phone: 0120-4027589. Address: Office of the Insurance Ombudsman, Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: offices and jurisdiction","url":"https://www.cioins.co.in/Ombudsman","note":"Addresses, phone numbers, e-mail and the states or districts each Ombudsman office covers."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Patna","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Bihar, Jharkhand. Email: oio.patna@cioins.co.in. Phone: 0612-2547068. Address: Office of the Insurance Ombudsman, 2nd Floor, Lalit Bhawan, Bailey Road, Patna 800 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Pune","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: State of Goa and State of Maharashtra excluding areas of Navi Mumbai, Thane district,Palghar District, Raigad district & Mumbai Metropolitan Region. Email: oio.pune@cioins.co.in. Phone: 020-24471175. Address: Office of the Insurance Ombudsman, Jeevan Darshan Bldg., 3rd Floor, C.T.S. No.s. 195 to 198, N.C. Kelkar Road, Narayan Peth, Pune – 411 030."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: register a complaint online","url":"https://cioins.co.in/Complaint/Online","note":"Council for Insurance Ombudsmen. Free. For disputes with an insurer after its own grievance process; the office is chosen by where you live (see the offices list)."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Thane","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Area of Navi Mumbai, Thane District, Raigad District, Palghar District and wards of Mumbai , M/East, M/West, N, S and T. Email: oio.thane@cioins.co.in. Phone: 022-20812868/69. Address: Office of the Insurance Ombudsman, Jeevan Chintamani Building, 2nd Floor,Near New RTO Office, Louis Wadi,Vasantrao Naik Mahamarg, Thane (West)- 400604."},{"purpose":"grievance","kind":"official","name":"National Consumer Helpline","url":"https://consumerhelpline.gov.in/public/","note":"Government consumer helpline; can take up a complaint before you go to a consumer commission."},{"purpose":"port","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."}],"notice":"Information, not advice. IndiaInsurances is not an insurer or an insurance intermediary, does not sell insurance and earns no commission. Policy terms change and your own policy schedule can differ: always confirm with the policy document and the insurer before you buy or claim.","cite_as":"Chola Long Term Motor Two Wheeler Package Policy (UIN IRDAN123RP0003V02202122), IndiaInsurances, https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-long-term-motor-two-wheeler-package-policy-irdan123rp0003v02202122"}