{"uin":"IRDAN123CPLB0184V01202627","name":"Chola MS Seller Side W&I Insurance","url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-ms-seller-side-w-and-i-insurance-irdan123cplb0184v01202627","insurer":{"slug":"cholamandalam-ms-general-insurance","name":"Cholamandalam MS General Insurance Company Limited","url":"https://indiainsurances.com/insurer/cholamandalam-ms-general-insurance"},"line":"general","category":"other-general","category_name":"Other general insurance","irdai_type":null,"kind":"product","status":"active","approved_on":null,"withdrawn_on":null,"summary":"Chola MS Seller-Side Warranty & Indemnity Insurance Policy is a claims-made and reported policy that indemnifies the insured for covered Loss reported in writing during the Policy Term. Claims must be notified as soon as reasonably practicable and within 60 days after first awareness, and the policy is non-cancellable and non-renewable with premium non-refundable after Completion.","analysis":{"state":"machine","analysed_at":"2026-10-20 02:56:02.554209+00","note":"First pass: one AI reading; every stated fact carries a verbatim quote found in the cited clause, but it has not been reviewed. Check the clause before relying on it."},"facts":[{"key":"plan_variants","label":"Plans and variants","section":"Overview","meaning":"The named plans inside this product (not cover types or payout options). Facts can differ between them.","status":"not-stated","value":null,"display":null,"note":"The documents identify the product but do not name separate plan variants.","quote":null,"sources":[],"law":[]},{"key":"policy_term","label":"Policy term","section":"Eligibility","meaning":"How long one policy runs before it ends or must be renewed.","status":"quote-verified","value":"From Inception until the date falling [24] months from the Completion Date; for Extended Warranties and the Insured Tax Indemnity, the Expiration Date is the earlier of 7 years from Completion.","display":"From Inception until [24] months from Completion Date; Extended Warranties and Insured Tax Indemnity earlier of 7 years from Completion.","note":"The policy schedule is a template with bracketed entries.","quote":"Item 2. | Policy Term: | From [•] (“Inception”) until the date falling [24] months\nfrom the Completion Date (the “Expiration Date”); provided that the Expiration Date with respect to the Extended Warranties [and the Insured Tax Indemnity] shall be the earlier of 7 years from Completion.","sources":[{"clause":null,"heading":"Policy Schedule","page":2,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-ms-seller-side-w-and-i-insurance-irdan123cplb0184v01202627/document/4622#c-policy-schedule"}],"law":[]},{"key":"claim_intimation","label":"Claim intimation deadline","section":"Claims","meaning":"How soon you must tell the insurer about a claim or hospitalisation.","status":"quote-verified","value":"The Insured must deliver a Claim Notice as soon as reasonably practicable, but no more than 60 days after first becoming aware of any Breach, Third Party Claim, Loss or related facts. A Claim Notice may not be delivered after the Policy Term, except it may be delivered up to 30 days after the relevant Expiration Date if the Insured first became aware in the 30-day period before that Expiration Date.","display":"As soon as reasonably practicable, but not more than 60 days after first awareness; not after Policy Term, except up to 30 days after Expiration Date for matters first known in the prior 30-day period.","note":null,"quote":"The Insured shall deliver a notice (a “Claim Notice”) to the Insurer as soon as reasonably practicable (but in no event more than 60 days) after the Insured first becomes aware of any Breach, Third Party Claim or Loss, or any facts, matters or circumstances that could reasonably be expected to give rise to a Breach, Third Party Claim or Loss. ... In no event may a Claim Notice be delivered to the Insurer (other than a supplementary Claim Notice as noted in clause 0): ... i) after the Policy Term; ... ii) after 30 days after the relevant Expiration Date, if the Insured first became aware of the subject matter of the Claim Notice in the 30-day period prior to the relevant Expiration Date.","sources":[{"clause":"5(a)","heading":null,"page":12,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-ms-seller-side-w-and-i-insurance-irdan123cplb0184v01202627/document/4622#c-5-a"},{"clause":"5(b)","heading":null,"page":12,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-ms-seller-side-w-and-i-insurance-irdan123cplb0184v01202627/document/4622#c-5-b"},{"clause":"5(b)(i)","heading":null,"page":12,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-ms-seller-side-w-and-i-insurance-irdan123cplb0184v01202627/document/4622#c-5-b-i"},{"clause":"5(b)(ii)","heading":null,"page":13,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-ms-seller-side-w-and-i-insurance-irdan123cplb0184v01202627/document/4622#c-5-b-ii"}],"law":[{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 20, 21","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"claim_documents","label":"Claim documents","section":"Claims","meaning":"Documents the insurer asks for when you claim.","status":"quote-verified","value":["Executed Share Purchase Agreement / Business Transfer Agreement and all transaction documents","Disclosure Letter and all disclosed documents (data room index / electronic data room access)","W&I Insurance Policy and all endorsements","Evidence of the warranty / indemnity breach (audit reports, expert opinions, regulatory notices, legal opinions etc.)","Quantification of loss with supporting workings (financial statements, valuation reports)","Documentation of any mitigation steps taken or proposed","Details of any third-party recoveries available (from Seller, management warranties, escrow etc.)","Copies of all correspondence with the Seller / Target in relation to the warranty claim"],"display":"Executed SPA/BTA and transaction documents; Disclosure Letter and disclosed documents; W&I policy and endorsements; breach evidence; loss quantification; mitigation documents; third-party recovery details; correspondence with Seller/Target.","note":"The detailed claim document list appears in the prospectus.","quote":"Documents required for Claim processing:\nDepending on individual circumstance, following documents/ Information or any additional documents / information may be called for /verified.\ni. Executed Share Purchase Agreement / Business Transfer Agreement and all transaction documents;\nii. Disclosure Letter and all disclosed documents (data room index / electronic data room access);\niii. W&I Insurance Policy and all endorsements;\niv. Evidence of the warranty / indemnity breach (audit reports, expert opinions, regulatory notices, legal opinions etc.);\nv. Quantification of loss with supporting workings (financial statements, valuation reports);\nvi. Documentation of any mitigation steps taken or proposed;\nvii. Details of any third-party recoveries available (from Seller, management warranties, escrow etc.);\nviii. Copies of all correspondence with the Seller / Target in relation to the warranty claim.","sources":[{"clause":null,"heading":"CANCELLATION","page":2,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-ms-seller-side-w-and-i-insurance-irdan123cplb0184v01202627/document/4613#c-cancellation"}],"law":[{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 17","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 22","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 23","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(iii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"claim_settlement_time","label":"Claim settlement time promised","section":"Claims","meaning":"How quickly the policy says a claim is decided or paid, and from when that is counted (intimation or last document).","status":"quote-verified","value":"The Insurer must respond to a Claim Notice no later than 15 days after receipt. After receiving requested additional information, it must respond no later than 10 Business Days; once cover is acknowledged and the payable quantum is agreed in writing, payment is as soon as reasonably practicable thereafter.","display":"Respond within 15 days of receiving the Claim Notice; after additional information, respond within 10 Business Days; pay as soon as reasonably practicable after cover and quantum are agreed in writing.","note":null,"quote":"The Insurer shall respond to a Claim Notice as soon as reasonably practicable (but in no event later than 15 days after the Insurer receives the Claim Notice) by acknowledging or denying cover for the Loss claimed for, or if the Insurer is not in a position to determine the coverage position based on the information provided in the Claim Notice, then the Insurer’s response shall state why it is unable to do so and request such additional information as it may reasonably require from the Insured. After it has received any such information, the Insurer shall respond to the Claim Notice as soon as reasonably practicable (and in any event no later than 10 Business Days), either by: ... In the case where the Insurer has responded by acknowledging cover for the claimed Loss and the quantum of such Loss payable by the Insurer has been agreed in writing between the Insured and the Insurer, the Insurer shall pay the Insured for that portion of the Loss finally agreed between the parties in accordance with the terms of this Policy as soon as reasonably practicable thereafter.","sources":[{"clause":"5(c)","heading":null,"page":13,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-ms-seller-side-w-and-i-insurance-irdan123cplb0184v01202627/document/4622#c-5-c"},{"clause":"5(b)","heading":null,"page":13,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-ms-seller-side-w-and-i-insurance-irdan123cplb0184v01202627/document/4622#c-5-b-2"}],"law":[{"title":"The Insurance Act, 1938","section":"Section 64UM(4) to (6)","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 10","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 15","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 16","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 22","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(i), V.3(ii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(iii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.4","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 23","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"The Motor Vehicles Act, 1988: Chapter XI, insurance of motor vehicles against third party risks","section":"Section 149","url":"https://indiainsurances.com/law/motor-vehicles-act-1988"}]},{"key":"exclusions_main","label":"Main exclusions","section":"Exclusions","meaning":"What the policy does not pay for, in the policy's own words.","status":"quote-verified","value":["Breach of which any of the Deal Team Members: (x) had Actual Knowledge prior to Inception; or (y) would have had Actual Knowledge prior to Inception but for a material inaccuracy in a No Claims Declaration","fraud or fraudulent misrepresentation by the Insured or any Deal Team Members","Interim Breach","asbestos or polychlorinated biphenyls","injunctive, equitable or other non-monetary relief","unfunded or underfunded pension, defined benefit, or superannuation scheme or any other similar arrangement for the purpose of providing benefits on or around retirement or death","Bribery in [•] / [(other than in [•])]","[Leakage;]","Transfer Pricing Liability, Secondary Tax Liability, or Loss of Tax Asset","facts, matters or circumstances which would entitle the Insured to make a claim under any of the Excluded Provisions","[*** deal specific exclusions ***]","[payable or otherwise addressed under the Purchase Price Adjustment,]"],"display":"Excludes known Breach, fraud or fraudulent misrepresentation, Interim Breach, asbestos/PCBs, non-monetary relief, underfunded pension-type schemes, bribery, leakage, specified tax liabilities/assets, Excluded Provisions, deal-specific exclusions and Purchase Price Adjustment matters.","note":null,"quote":"No Insurer shall be liable to make any payment for that portion of Loss:\na) arising out of or resulting from any:\ni) Breach of which any of the Deal Team Members: (x) had Actual Knowledge prior to Inception; or (y) would have had Actual Knowledge prior to Inception but for a material inaccuracy in a No Claims Declaration;\nii) fraud or fraudulent misrepresentation by the Insured or any Deal Team Members;\niii) Interim Breach (provided that such exclusion will not apply to the Insurer’s liability for any breach of an Insured Signing Warranty);\niv) asbestos or polychlorinated biphenyls;\nv) injunctive, equitable or other non-monetary relief;\nvi) unfunded or underfunded pension, defined benefit, or superannuation scheme or any other similar arrangement for the purpose of providing benefits on or around retirement or death (whether statutory or otherwise);\nvii) Bribery in [•] / [(other than in [•])];\nviii) [Leakage;]\nix) Transfer Pricing Liability, Secondary Tax Liability, or Loss of Tax Asset;\nx) facts, matters or circumstances which would entitle the Insured to make a claim under any of the Excluded Provisions (without regard to any limitations in the Acquisition Agreement on the Insured’s entitlement or ability to make any such claim);]\nxi) [*** deal specific exclusions ***]; or\nb) [payable or otherwise addressed under the Purchase Price Adjustment,]","sources":[{"clause":"3","heading":"EXCLUSIONS","page":9,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-ms-seller-side-w-and-i-insurance-irdan123cplb0184v01202627/document/4622#c-3"}],"law":[{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 11","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 16","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"grievance","label":"Grievance route","section":"Claims","meaning":"Who to complain to first, as stated in the policy, before going to the Insurance Ombudsman.","status":"quote-verified","value":"First contact Cholamandalam MS General Insurance Company through its customer services helpline, registered office, SMS, email or website. If no reply is received within one month from lodgement of complaint, or if not satisfied with the company's reply, contact the nearest Insurance Ombudsman.","display":"First contact Cholamandalam MS General Insurance Company customer service; if no reply within one month or dissatisfied, contact the nearest Insurance Ombudsman.","note":null,"quote":"As an esteemed customer of our company, you can contact us to register complaint/ grievance, if any, including servicing of policy, claims etc. with regard to the insurance policy issued to you. The contact details of our office are given below for your reference. (A) Cholamandalam MS General Insurance Company’s customer services helpline numbers:\nAddress | : Registered Office, Dare House, 2nd floor, No 2 N.S.C. Bose Road, Chennai, 600001.\nToll free | : 1800 208 5544\nSMS : “CHOLA” to 56677 E-MAIL : customercare@cholams.murugappa.com WEBSITE : www.cholainsurance.com\n1. If you haven’t received any reply from us within one month from the date of the lodgement of compliant or\n2. If you are not satisfied with the reply of the Company, you can also contact the nearest Insurance Ombudsman","sources":[{"clause":"17","heading":"GRIEVANCE REDRESSAL MECHANISM","page":22,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-ms-seller-side-w-and-i-insurance-irdan123cplb0184v01202627/document/4622#c-17"}],"law":[{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 3","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 4","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 5","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"The Consumer Protection Act, 2019","section":"Section 2(11)","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 2(42)","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 34","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 69","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Insurance Act, 1938","section":"Section 38","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 12","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 19","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 20","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 13","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 2","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 5(5), 5(6)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 5(9)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 25","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 26","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule III, Para 11","url":"https://indiainsurances.com/law/irdai-products-regs-2024"},{"title":"Review of revision in premium rates under health insurance policies for senior citizens, 2025","section":"Para 3","url":"https://indiainsurances.com/law/irdai-senior-premium-2025"},{"title":"Insurance Ombudsman Rules, 2017","section":"Rule 13","url":"https://indiainsurances.com/law/ombudsman-rules-2017"},{"title":"Insurance Ombudsman Rules, 2017","section":"Rule 14","url":"https://indiainsurances.com/law/ombudsman-rules-2017"}]},{"key":"perils","label":"What is covered","section":"Cover","meaning":"The events or risks covered.","status":"quote-verified","value":["any breach of the Insured Warranties","[any liability or amount that can be claimed under the Insured Tax Indemnity.]"],"display":"Loss from breach of Insured Warranties, and the bracketed Insured Tax Indemnity.","note":"The Insured Tax Indemnity language is bracketed in the policy wording template.","quote":"Subject to the terms and conditions of this Policy, the Insurer shall indemnify the Insured for, or pay on its behalf, Loss covered under this Policy that the Insured reports to the Insurer in writing during the Policy Term in accordance with clause 0 hereof. ... i) any breach of the Insured Warranties; or ... ii) [any liability or amount that can be claimed under the Insured Tax Indemnity.]","sources":[{"clause":"1","heading":"INSURING AGREEMENT","page":4,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-ms-seller-side-w-and-i-insurance-irdan123cplb0184v01202627/document/4622#c-1"},{"clause":"2(i)","heading":null,"page":5,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-ms-seller-side-w-and-i-insurance-irdan123cplb0184v01202627/document/4622#c-2-i"},{"clause":"2(ii)","heading":null,"page":5,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-ms-seller-side-w-and-i-insurance-irdan123cplb0184v01202627/document/4622#c-2-ii"}],"law":[]},{"key":"deductible","label":"Deductible or excess","section":"Limits and co-pay","meaning":"Amount of each claim you bear.","status":"not-stated","value":null,"display":null,"note":"The policy refers to a Retention, but the schedule leaves the amount as [•] and [_____] placeholders.","quote":null,"sources":[],"law":[]},{"key":"cancellation_refund","label":"Cancellation by you","section":"Renewal and rights","meaning":"What you get back if you cancel during the year.","status":"quote-verified","value":"The policy is non-cancellable and non-renewable. The premium is earned fully on the Completion Date and is non-refundable.","display":"Non-cancellable and non-renewable; premium fully earned on Completion Date and non-refundable.","note":null,"quote":"This Policy is non-cancellable and non-renewable, and the Premium hereunder is earned fully on the Completion Date and is non-refundable;","sources":[{"clause":"15","heading":"PREMIUM REFUNDS AND CANCELLATION","page":21,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-ms-seller-side-w-and-i-insurance-irdan123cplb0184v01202627/document/4622#c-15"}],"law":[{"title":"The Insurance Act, 1938","section":"Section 64VB","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 8","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 6","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 5","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 17","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 20(3) to 20(5)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, III.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, IV.4","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, IV.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"territory","label":"Where it covers","section":"Overview","meaning":"Geographic area of cover: India only, worldwide, or listed countries. 'As stated in the schedule' is not an answer.","status":"not-stated","value":null,"display":null,"note":"No geographic coverage territory is printed; governing law, arbitration venue and office addresses are not coverage territory.","quote":null,"sources":[],"law":[]},{"key":"subject_covered","label":"What is insured","section":"Cover","meaning":"The thing or risk this policy covers.","status":"quote-verified","value":"The policy covers Loss that the Insured reports to the Insurer in writing during the Policy Term. Loss includes the amount recoverable from the Seller as a result of a Breach under the Acquisition Agreement and Defence Costs.","display":"Covered Loss reported in writing during the Policy Term, including amount recoverable from the Seller as a result of a Breach and Defence Costs.","note":null,"quote":"Subject to the terms and conditions of this Policy, the Insurer shall indemnify the Insured for, or pay on its behalf, Loss covered under this Policy that the Insured reports to the Insurer in writing during the Policy Term in accordance with clause 0 hereof. ... “Loss” means: (x) the amount to which the Insured is entitled to recover from the Seller as a result of a Breach pursuant to the terms of the Acquisition Agreement (other than Defence Costs), which was first discovered by the Insured during the Policy Term; and (y) any Defence Costs, in each case, without regard to the Limitation Provisions.","sources":[{"clause":"1","heading":"INSURING AGREEMENT","page":4,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-ms-seller-side-w-and-i-insurance-irdan123cplb0184v01202627/document/4622#c-1"},{"clause":"2(b)(ii)","heading":null,"page":6,"url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-ms-seller-side-w-and-i-insurance-irdan123cplb0184v01202627/document/4622#c-2-b-ii"}],"law":[]}],"documents":[{"kind":"wording","label":"PW-Chola MS Seller Side W&I Insurance.pdf","pages":32,"fetched_at":"2026-10-17 19:33:51+00","source_url":"https://www.cholainsurance.com/documents/20121/o/PW-Chola%20MS%20Seller%20Side%20W&I%20Insurance.pdf/5e2193c5-7fa0-f412-1f13-e96aafba8f87","url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-ms-seller-side-w-and-i-insurance-irdan123cplb0184v01202627/document/4622"},{"kind":"prospectus","label":"Prospectus-Chola MS Seller Side W&I Insurance.pdf","pages":4,"fetched_at":"2026-10-17 19:33:46+00","source_url":"https://www.cholainsurance.com/documents/20121/o/Prospectus-Chola%20MS%20Seller%20Side%20W&I%20Insurance.pdf/6d4680df-7161-44b3-63aa-d0bf01de543a","url":"https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-ms-seller-side-w-and-i-insurance-irdan123cplb0184v01202627/document/4613"}],"versions":[],"where_to_buy":[{"purpose":"buy","kind":"insurer","name":"Cholamandalam MS General Insurance official website","url":"https://www.cholainsurance.com","note":"Website as listed by IRDAI. Not checked: the site returned HTTP 502 to our crawler on 2026-10-19."},{"purpose":"buy","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."}],"claims_and_complaints":[{"purpose":"claim","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."},{"purpose":"grievance","kind":"official","name":"Bima Bharosa (IRDAI grievance portal)","url":"https://bimabharosa.irdai.gov.in/","note":"Register and track a complaint against any insurer with IRDAI. Complain to the insurer first; escalate here if the reply is late or unsatisfactory."},{"purpose":"grievance","kind":"official","name":"e-Daakhil (consumer commission e-filing)","url":"https://edaakhil.nic.in/","note":"Not reachable from our crawler on 2026-10-19; use e-Jagriti if this link does not open."},{"purpose":"grievance","kind":"official","name":"e-Jagriti (consumer commission filing)","url":"https://e-jagriti.gov.in/","note":"Ministry of Consumer Affairs platform for consumer commission cases, a route for insurance disputes that the Ombudsman does not settle."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Ahmedabad","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Gujarat, Dadra & Nagar Haveli, Daman and Diu. Email: oio.ahmedabad@cioins.co.in. Phone: 079 - 25501201/02. Address: Office of the Insurance Ombudsman, Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, AHMEDABAD – 380 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bengaluru","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Karnataka. Email: oio.bengaluru@cioins.co.in. Phone: 080 - 26652048 / 26652049. Address: Office of the Insurance Ombudsman, Jeevan Soudha Building,PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru – 560 078."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bhopal","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Madhya Pradesh, Chhattisgarh. Email: oio.bhopal@cioins.co.in. Phone: 0755 - 2769201 / 2769202 / 2769203. Address: Office of the Insurance Ombudsman, 1st floor,\"Jeevan Shikha\", 60-B,Hoshangabad Road, Opp. Gayatri Mandir,Arera Hills Bhopal – 462 011."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bhubaneswar","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Odisha. Email: oio.bhubaneswar@cioins.co.in. Phone: 0674 - 2596461 /2596455/2596429/2596003. Address: Office of the Insurance Ombudsman, 62, Forest park, Bhubaneswar – 751 009."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Chandigarh","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Punjab, Haryana (excluding Gurugram, Faridabad, Sonepat and Bahadurgarh), Himachal Pradesh, Union Territories of Jammu & Kashmir,Ladakh & Chandigarh. Email: oio.chandigarh@cioins.co.in. Phone: 0172-2706468. Address: Office Of The Insurance Ombudsman, Jeevan Deep Building SCO 20-27, Ground Floor Sector- 17 A, Chandigarh – 160 017."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Chennai","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Tamil Nadu, PuducherryTown and Karaikal (which are part of Puducherry). Email: oio.chennai@cioins.co.in. Phone: 044 - 24333668 / 24333678. Address: Office of the Insurance Ombudsman, Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, CHENNAI – 600 018."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Delhi","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Delhi & following Districts of Haryana - Gurugram, Faridabad, Sonepat & Bahadurgarh. Email: oio.delhi@cioins.co.in. Phone: 011 - 46013992/23213504/23232481. Address: Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi – 110 002."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Guwahati","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura. Email: oio.guwahati@cioins.co.in. Phone: 0361 - 2632204 / 2602205 / 2631307. Address: Office of the Insurance Ombudsman, Jeevan Nivesh, 5th Floor, Near Pan Bazar , S.S. Road, Guwahati – 781001(ASSAM)."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Hyderabad","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Andhra Pradesh, Telangana, Yanam and part of Union Territory of Puducherry. Email: oio.hyderabad@cioins.co.in. Phone: 040 - 23312122 / 23376991 / 23376599 / 23328709 / 23325325. Address: Office of the Insurance Ombudsman, 6-2-46, 1st floor, \"Moin Court\", Lane Opp.Hyundai Showroom , A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Jaipur","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Rajasthan. Email: oio.jaipur@cioins.co.in. Phone: 0141- 2740363. Address: Office of the Insurance Ombudsman, Jeevan Nidhi – II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Kochi","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Kerala, Lakshadweep, Mahe-a part of Union Territory of Puducherry. Email: oio.ernakulam@cioins.co.in. Phone: 0484 - 2358759. Address: Office of the Insurance Ombudsman, 10th Floor, Jeevan Prakash,LIC Building, Opp to Maharaja's College Ground,M.G.Road, Kochi - 682 011."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Kolkata","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: West Bengal, Sikkim, Andaman & Nicobar Islands. Email: oio.kolkata@cioins.co.in. Phone: 033 - 22124339 / 22124341. Address: Office of the Insurance Ombudsman, Hindustan Bldg. Annexe, 7th Floor, 4, C.R. Avenue, KOLKATA - 700 072."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Lucknow","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Districts of Uttar Pradesh : Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur,Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorkhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar. Email: oio.lucknow@cioins.co.in. Phone: 0522 - 4002082 / 3500613. Address: Office of the Insurance Ombudsman, 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Mumbai","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: List of wards under Mumbai Metropolitan Region excluding wards in Mumbai – i.e M/E, M/W, N , S and T covered under Office of Insurance Ombudsman Thane and excluding areas of Navi Mumbai. Email: oio.mumbai@cioins.co.in. Phone: 022 - 69038800/27/29/31/32/33. Address: Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Noida","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: State of Uttarakhand and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshehar, Etah, Kannauj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautam Buddh nagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur. Email: oio.noida@cioins.co.in. Phone: 0120-4027589. Address: Office of the Insurance Ombudsman, Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: offices and jurisdiction","url":"https://www.cioins.co.in/Ombudsman","note":"Addresses, phone numbers, e-mail and the states or districts each Ombudsman office covers."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Patna","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Bihar, Jharkhand. Email: oio.patna@cioins.co.in. Phone: 0612-2547068. Address: Office of the Insurance Ombudsman, 2nd Floor, Lalit Bhawan, Bailey Road, Patna 800 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Pune","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: State of Goa and State of Maharashtra excluding areas of Navi Mumbai, Thane district,Palghar District, Raigad district & Mumbai Metropolitan Region. Email: oio.pune@cioins.co.in. Phone: 020-24471175. Address: Office of the Insurance Ombudsman, Jeevan Darshan Bldg., 3rd Floor, C.T.S. No.s. 195 to 198, N.C. Kelkar Road, Narayan Peth, Pune – 411 030."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: register a complaint online","url":"https://cioins.co.in/Complaint/Online","note":"Council for Insurance Ombudsmen. Free. For disputes with an insurer after its own grievance process; the office is chosen by where you live (see the offices list)."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Thane","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Area of Navi Mumbai, Thane District, Raigad District, Palghar District and wards of Mumbai , M/East, M/West, N, S and T. Email: oio.thane@cioins.co.in. Phone: 022-20812868/69. Address: Office of the Insurance Ombudsman, Jeevan Chintamani Building, 2nd Floor,Near New RTO Office, Louis Wadi,Vasantrao Naik Mahamarg, Thane (West)- 400604."},{"purpose":"grievance","kind":"official","name":"National Consumer Helpline","url":"https://consumerhelpline.gov.in/public/","note":"Government consumer helpline; can take up a complaint before you go to a consumer commission."},{"purpose":"port","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."}],"notice":"Information, not advice. IndiaInsurances is not an insurer or an insurance intermediary, does not sell insurance and earns no commission. Policy terms change and your own policy schedule can differ: always confirm with the policy document and the insurer before you buy or claim.","cite_as":"Chola MS Seller Side W&I Insurance (UIN IRDAN123CPLB0184V01202627), IndiaInsurances, https://indiainsurances.com/policy/cholamandalam-ms-general-insurance/chola-ms-seller-side-w-and-i-insurance-irdan123cplb0184v01202627"}