{"uin":"IRDAN108CP0041V01201819","name":"Marine Cargo Policy","url":"https://indiainsurances.com/policy/tata-aig-general-insurance/marine-cargo-policy-irdan108cp0041v01201819","insurer":{"slug":"tata-aig-general-insurance","name":"Tata AIG General Insurance Company Limited","url":"https://indiainsurances.com/insurer/tata-aig-general-insurance"},"line":"general","category":"marine","category_name":"Marine and transit","irdai_type":null,"kind":"product","status":"active","approved_on":"2001-03-03","withdrawn_on":null,"summary":"Marine Cargo Policy is an open cargo cover for shipments and sendings by approved vessels, airfreight, own vehicles, independent carriers, parcel post and connecting conveyances. The policy period is 12 months and claims require immediate notice with supporting shipping, survey and carrier documents.","analysis":{"state":"machine","analysed_at":"2026-10-20 09:27:30.531536+00","note":"First pass: one AI reading; every stated fact carries a verbatim quote found in the cited clause, but it has not been reviewed. Check the clause before relying on it."},"facts":[{"key":"plan_variants","label":"Plans and variants","section":"Overview","meaning":"The named plans inside this product (not cover types or payout options). Facts can differ between them.","status":"not-stated","value":null,"display":null,"note":null,"quote":null,"sources":[],"law":[]},{"key":"policy_term","label":"Policy term","section":"Eligibility","meaning":"How long one policy runs before it ends or must be renewed.","status":"quote-verified","value":"Cover attaches for 12 months.","display":"12 months","note":null,"quote":"Cover attaching for 12 months with effect from______and expiring at midnight of _______ and being open for the full amount to accept all transits and/or voyages and/or other risks as per the Policy wording hereunder.","sources":[{"clause":null,"heading":"Period of Insurance","page":4,"url":"https://indiainsurances.com/policy/tata-aig-general-insurance/marine-cargo-policy-irdan108cp0041v01201819/document/17160#c-period-of-insurance"}],"law":[]},{"key":"claim_intimation","label":"Claim intimation deadline","section":"Claims","meaning":"How soon you must tell the insurer about a claim or hospitalisation.","status":"quote-verified","value":"Immediate notice of loss or damage should be given to the Company representative at the port of discharge or destination, or to the nearest Lloyd's Agent if there is no Company representative.","display":"Immediate notice of loss or damage","note":null,"quote":"In the event of loss or damage which may involve a claim under this insurance, immediate notice of such loss or damage should be given to and a Survey Report obtained from the Company's representatives at port of discharge or destination or if there be no representative of the Company, the nearest Lloyd's Agent.","sources":[{"clause":null,"heading":"Instructions for survey","page":13,"url":"https://indiainsurances.com/policy/tata-aig-general-insurance/marine-cargo-policy-irdan108cp0041v01201819/document/17160#c-instructions-for-survey-2"}],"law":[{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 20, 21","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"claim_documents","label":"Claim documents","section":"Claims","meaning":"Documents the insurer asks for when you claim.","status":"quote-verified","value":["Original policy or certificate of insurance","Original or copy of shipping invoices and Packing List and/or Weightment Notes","Original Bill of Lading and/or other contract of carriage","Survey report and other documentary evidence(Damage/Non-Delivery Certificate) to show the extent of the loss or damage","Landing Remarks and Weightment Notes at final destination","Correspondence exchanged with the Carriers and other Third Parties regarding their liability for the loss or damage along with copies of Notice of Claim on the Carriers/Third Parties and Receipted A/D Card/Postal Registration Receipt"],"display":"Policy/certificate, invoices and packing list, carriage contract, survey/damage evidence, landing remarks and carrier correspondence","note":null,"quote":"To enable claims to be dealt with promptly, the Assured or their Agents are advised to submit all available supporting documents without delay, including when applicable:-\n1. Original policy or certificate of insurance.\n2. Original or copy of shipping invoices and Packing List and/or Weightment Notes.\n3. Original Bill of Lading and/or other contract of carriage.\n4. Survey report and other documentary evidence(Damage/Non-Delivery Certificate) to show the extent of the loss or damage.\n5. Landing Remarks and Weightment Notes at final destination.\n6. Correspondence exchanged with the Carriers and other Third Parties regarding their liability for the loss or damage along with copies of Notice of Claim on the Carriers/Third Parties and Receipted A/D Card/Postal Registration Receipt.","sources":[{"clause":null,"heading":"DOCUMENTATION OF CLAIMS","page":2,"url":"https://indiainsurances.com/policy/tata-aig-general-insurance/marine-cargo-policy-irdan108cp0041v01201819/document/17160#c-documentation-of-claims"}],"law":[{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 17","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 22","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 23","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(iii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"claim_settlement_time","label":"Claim settlement time promised","section":"Claims","meaning":"How quickly the policy says a claim is decided or paid, and from when that is counted (intimation or last document).","status":"not-stated","value":null,"display":null,"note":null,"quote":null,"sources":[],"law":[{"title":"The Insurance Act, 1938","section":"Section 64UM(4) to (6)","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 10","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 15","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 16","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 22","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(i), V.3(ii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(iii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.4","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 23","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"The Motor Vehicles Act, 1988: Chapter XI, insurance of motor vehicles against third party risks","section":"Section 149","url":"https://indiainsurances.com/law/motor-vehicles-act-1988"}]},{"key":"exclusions_main","label":"Main exclusions","section":"Exclusions","meaning":"What the policy does not pay for, in the policy's own words.","status":"quote-verified","value":["Rust, Oxidation and/or Discolouration to unpacked, unprotected and uncrated goods howsoever caused","Electrical and/or Electronic and/or Mechanical Derangement and/or Breakdown unless caused by a peril insured against","mysterious disappearance and/or stock taking losses of any nature","mysterious disappearance and/or stock taking losses of any nature from exhibition stands or locations, when such exhibition stands have been left unoccupied at any time during published opening hours","theft or attempt thereat from own vehicles or premises unless involving forcible and/or violent entry","theft from all storage locations unless involving forcible and/or violent entry and/or exit","theft attributed to collusion of employees","Damage attributable solely to change in the water table level","loss or damage by climatic or atmospheric conditions or extremes of temperature","loss, damage or destruction directly caused by any risk of trade, manufacturing process and/or treatment and/or usage or demonstration"],"display":"Rust/oxidation/discolouration; derangement/breakdown; mysterious disappearance/stock taking losses; theft without forcible and/or violent entry; employee-collusion theft; water table change; climatic/temperature loss; process/treatment/usage/demonstration loss","note":null,"quote":"Excluding Rust, Oxidation and/or Discolouration to unpacked, unprotected and uncrated goods howsoever caused. Excluding Electrical and/or Electronic and/or Mechanical Derangement and/or Breakdown unless caused by a peril insured against. Excluding mysterious disappearance and/or stock taking losses of any nature. Excluding mysterious disappearance and/or stock taking losses of any nature from exhibition stands or locations, when such exhibition stands have been left unoccupied at any time during published opening hours. Excluding theft or attempt thereat from own vehicles or premises unless involving forcible and/or violent entry. Excluding theft from all storage locations unless involving forcible and/or violent entry and/or exit. Excluding theft attributed to collusion of employees. ... This Policy does not cover Damage attributable solely to change in the water table level. ... Excluding loss or damage by climatic or atmospheric conditions or extremes of temperature. ... It is hereby noted and agreed that the loss, damage or destruction directly caused by any risk of trade, manufacturing process and/or treatment and/or usage or demonstration is specifically excluded.","sources":[{"clause":null,"heading":"Exclusions","page":12,"url":"https://indiainsurances.com/policy/tata-aig-general-insurance/marine-cargo-policy-irdan108cp0041v01201819/document/17160#c-exclusions"},{"clause":"8","heading":"Changes in Water Table Clause","page":6,"url":"https://indiainsurances.com/policy/tata-aig-general-insurance/marine-cargo-policy-irdan108cp0041v01201819/document/17160#c-8"},{"clause":"11","heading":"Climatic Conditions Clause","page":6,"url":"https://indiainsurances.com/policy/tata-aig-general-insurance/marine-cargo-policy-irdan108cp0041v01201819/document/17160#c-11"},{"clause":"35","heading":"Process Clause","page":10,"url":"https://indiainsurances.com/policy/tata-aig-general-insurance/marine-cargo-policy-irdan108cp0041v01201819/document/17160#c-35"}],"law":[{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 11","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 16","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"grievance","label":"Grievance route","section":"Claims","meaning":"Who to complain to first, as stated in the policy, before going to the Insurance Ombudsman.","status":"quote-verified","value":"First complain to Tata AIG by phone or email. If there is no response or the resolution is unsatisfactory, escalate to manager.customersupport@tataaig.com and then to the Head of Customer Services at head.customerservices@tataaig.com before approaching the Insurance Ombudsman.","display":"Call 1800-266-7780 or 022-66939500, or email customersupport@tataaig.com; then escalate to manager.customersupport@tataaig.com and head.customerservices@tataaig.com","note":null,"quote":"please call our 24/7 toll-free number 1800-266-7780 or 022-66939500 (toll charges apply), or email us at customersupport@tataaig.com. We will investigate and respond within the regulatory turnaround time (TAT).\nEscalation Level 1 If you do not receive a response or are not satisfied with the resolution, please contact us at manager.customersupport@tataaig.com.\nEscalation Level 2 If you still need assistance, reach out to the Head of Customer Services at head.customerservices@tataaig.com. We will provide our final response within the regulatory TAT.\nIf you're still not satisfied after this process, you may approach the Insurance Ombudsman of concerned jurisdiction.","sources":[{"clause":null,"heading":"Redressal of Grievance","page":16,"url":"https://indiainsurances.com/policy/tata-aig-general-insurance/marine-cargo-policy-irdan108cp0041v01201819/document/17160#c-redressal-of-grievance"}],"law":[{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 3","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 4","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 5","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"The Consumer Protection Act, 2019","section":"Section 2(11)","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 2(42)","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 34","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 69","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Insurance Act, 1938","section":"Section 38","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 12","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 19","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 20","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 13","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 2","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 5(5), 5(6)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 5(9)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 25","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 26","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule III, Para 11","url":"https://indiainsurances.com/law/irdai-products-regs-2024"},{"title":"Review of revision in premium rates under health insurance policies for senior citizens, 2025","section":"Para 3","url":"https://indiainsurances.com/law/irdai-senior-premium-2025"},{"title":"Insurance Ombudsman Rules, 2017","section":"Rule 13","url":"https://indiainsurances.com/law/ombudsman-rules-2017"},{"title":"Insurance Ombudsman Rules, 2017","section":"Rule 14","url":"https://indiainsurances.com/law/ombudsman-rules-2017"}]},{"key":"perils","label":"What is covered","section":"Cover","meaning":"The events or risks covered.","status":"quote-verified","value":["Sea Shipments: Institute Cargo Clauses (A), Institute War Clauses (Cargo), Institute War Clauses (sendings by Post), Institute Strikes Clauses (Cargo)","Air Shipments: Institute Cargo Clauses (Air), Institute War Clauses (Air Cargo), Institute Strikes Clauses (Air Cargo)","Domestic Shipments: Inland Transit (Rail or Road) Clauses - A, Strikes Riots and Civil Commotion Clauses, Limitation of Liability (Inland Transit) Clauses"],"display":"Sea shipments, air shipments and domestic shipments under the listed Institute Cargo, War, Strikes, Inland Transit and SRCC clauses","note":null,"quote":"INSURING CONDITIONS AND WARRANTIES Sea Shipments\nInstitute Cargo Clauses (A) — 1.1.82 Institute War Clauses (Cargo) — 1.1.82 Institute War Clauses (sendings by Post) -1.1.82\nLocation | Name | Address, Phone/Fa x no. | Email addres s | After\nInstitute Strikes Clauses (Cargo) — 1.1.82 ... Bangalore Air Shipments Calcutta Institute Cargo Clauses (Air) (excluding sending post )-1.1.82 Chennai Institute War Clauses (Air Cargo) (excluding Delhi sending post )- 1.1.82 Hyderaba Institute Strikes Clauses (Air Cargo) — 1.1.82 d Domestic Shipments Mumbai Inland Transit (Rail or Road) Clauses - A Strikes Riots and Civil Commotion Clauses Limitation of Liability (Inland Transit) Clauses","sources":[{"clause":null,"heading":"INSURING CONDITIONS AND WARRANTIES Sea Shipments","page":14,"url":"https://indiainsurances.com/policy/tata-aig-general-insurance/marine-cargo-policy-irdan108cp0041v01201819/document/17160#c-insuring-conditions-and-warranties-sea-shipments"}],"law":[]},{"key":"deductible","label":"Deductible or excess","section":"Limits and co-pay","meaning":"Amount of each claim you bear.","status":"quote-verified","value":"Specific excesses are stated: exhibition/demonstration risks exclude the first Rs.10,000/- of each and every claim, and certain theft from vehicles is subject to 20% co-insurance. The general Excess section does not print an amount.","display":"Rs.10,000 for exhibition/demonstration claims; 20% theft co-insurance in specified vehicle circumstances","note":"No general excess amount is printed under the Excess heading.","quote":"• The first Rs.10,000/- of each and every claim ... Assured shall be deemed to be his own insurer for 20% of all losses arising from theft of or from vehicle(s). ... Excess","sources":[{"clause":"17","heading":"Exhibition/Demonstration Risks Extension","page":7,"url":"https://indiainsurances.com/policy/tata-aig-general-insurance/marine-cargo-policy-irdan108cp0041v01201819/document/17160#c-17"},{"clause":"43","heading":"Theft Co-Insurance Clause","page":12,"url":"https://indiainsurances.com/policy/tata-aig-general-insurance/marine-cargo-policy-irdan108cp0041v01201819/document/17160#c-43"},{"clause":null,"heading":"Excess","page":13,"url":"https://indiainsurances.com/policy/tata-aig-general-insurance/marine-cargo-policy-irdan108cp0041v01201819/document/17160#c-excess"}],"law":[]},{"key":"cancellation_refund","label":"Cancellation by you","section":"Renewal and rights","meaning":"What you get back if you cancel during the year.","status":"not-stated","value":null,"display":null,"note":"The cancellation clause states notice periods but does not state any premium refund basis.","quote":null,"sources":[],"law":[{"title":"The Insurance Act, 1938","section":"Section 64VB","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 8","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 6","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 5","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 17","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 20(3) to 20(5)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, III.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, IV.4","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, IV.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"territory","label":"Where it covers","section":"Overview","meaning":"Geographic area of cover: India only, worldwide, or listed countries. 'As stated in the schedule' is not an answer.","status":"not-stated","value":null,"display":null,"note":"The voyages wording uses schedule placeholders for ports/places. It mentions transits within India and excludes prohibited or unsanctioned countries, but does not state a fixed geographic territory.","quote":null,"sources":[],"law":[]},{"key":"transit_modes","label":"Transit modes","section":"Cover","meaning":"Sea, air, rail, road, courier.","status":"quote-verified","value":["Approved vessels","airfreight","Assured's own vehicles","independent carriers","parcel post","connecting conveyances","road","rail","aircraft","courier"],"display":"Approved vessels, airfreight, own vehicles, independent carriers, parcel post, connecting conveyances, road, rail, aircraft and courier","note":null,"quote":"Approved vessels ( subject to the current Institute Classification Clause as attached hereto ) and/or airfreight and/or Assured's own vehicles as agreed herein and/or independent carriers and/or parcel post and/or connecting conveyances thereto or held covered at rates and conditions to be agreed. ... Rs. NIL per any one vessel and/or road and/or rail and/or aircraft and/or conveyance\nRs. NIL | per any one location and/or loss\nRs. NIL per any one parcel post package / courier.","sources":[{"clause":null,"heading":"Shipped or to be shipped per","page":4,"url":"https://indiainsurances.com/policy/tata-aig-general-insurance/marine-cargo-policy-irdan108cp0041v01201819/document/17160#c-shipped-or-to-be-shipped-per"},{"clause":null,"heading":"Limits","page":4,"url":"https://indiainsurances.com/policy/tata-aig-general-insurance/marine-cargo-policy-irdan108cp0041v01201819/document/17160#c-limits"}],"law":[]},{"key":"basis_of_valuation","label":"Basis of valuation","section":"Cover","meaning":"How goods are valued for a claim.","status":"quote-verified","value":"Imports purchased on F.O.B., C.&F. or similar terms and goods sold C.I.F. are valued at invoice cost plus freight, packing and handling expenses, insurance costs, 10%, and duty if applicable, unless otherwise agreed before attachment of risk. Inland sendings/export shipments are at gross invoice price to customers; exhibitions/demonstrations use current list price or replacement cost as stated; stock/raw materials/work in progress use cost price plus work expended up to date of loss; samples/tools use replacement cost excluding betterment.","display":"Invoice cost plus freight, packing, handling, insurance, 10% and duty for specified imports/C.I.F.; gross invoice price for inland/export; current list/replacement cost for exhibitions; cost price plus work for stock; replacement cost excluding betterment for samples/tools","note":null,"quote":"IMPORTS PURCHASED UPON F.O.B., C.&F. ... OR SIMILAR TERMS OF PURCHASE AND GOODS SOLD C.I.F. Invoice Cost plus all freight, packing and handling expenses, plus insurance costs, plus 10%, plus Duty if applicable, or as agreed prior to attachment of the risk. ... SHIPMENTS SENT UPON EX-WORKS, F.O.B., C.&F. OR SIMILAR TERMS OF SALE AND INCLUDING INTERESTS THAT MAY ATTACH HEREUNDER AS DEFINED BY THE SELLERS' INTEREST CLAUSE CONTAINED HEREIN Gross Invoice price to customers or as may be agreed prior to attachment of risk. ... In respect of machinery and/or equipment, current list price. Stand, fixtures and fittings, and all other contents replacement cost. Including freight and/or insurance and/or ancillary costs, plus duty if applicable. ... IN PROGRESS Cost price, plus cost of work expended up to date of loss.\n5. REPRESENTATIVES | SAMPLES | &/OR\nENGINEERS TOOLS AND EQUIPMENT Replacement cost excluding betterment.","sources":[{"clause":"1","heading":null,"page":4,"url":"https://indiainsurances.com/policy/tata-aig-general-insurance/marine-cargo-policy-irdan108cp0041v01201819/document/17160#c-1-2"},{"clause":null,"heading":"OR SIMILAR TERMS OF PURCHASE AND","page":4,"url":"https://indiainsurances.com/policy/tata-aig-general-insurance/marine-cargo-policy-irdan108cp0041v01201819/document/17160#c-or-similar-terms-of-purchase-and"},{"clause":"2","heading":"INLAND SENDINGS INCLUDING EXPORT","page":4,"url":"https://indiainsurances.com/policy/tata-aig-general-insurance/marine-cargo-policy-irdan108cp0041v01201819/document/17160#c-2-2"},{"clause":"3","heading":"EXHIBITIONS/DEMONSTRATIONS","page":4,"url":"https://indiainsurances.com/policy/tata-aig-general-insurance/marine-cargo-policy-irdan108cp0041v01201819/document/17160#c-3-2"},{"clause":"4","heading":"STOCK &/OR RAW MATERIALS &/OR WORK","page":4,"url":"https://indiainsurances.com/policy/tata-aig-general-insurance/marine-cargo-policy-irdan108cp0041v01201819/document/17160#c-4-2"}],"law":[]},{"key":"sum_insured_basis","label":"Sum insured basis","section":"Cover","meaning":"How the cover amount is set: market value, reinstatement value, agreed value, IDV.","status":"quote-verified","value":"Shipments within the policy scope are reported and their valuation declared when ascertained. The insured value should be in accordance with the Basis of Valuation unless otherwise agreed with the Company before shipment.","display":"Declared valuation for each shipment, in accordance with the Basis of Valuation unless otherwise agreed before shipment","note":null,"quote":"This Policy covers automatically on all shipments which come within its scope. It is important that all such shipments be reported as soon as known and the valuation thereof declared as soon as ascertained unless otherwise, agreed with the Company.\n3. Your attention is drawn to the basis of insured value as set forth in the Basis of Valuation. The insured value should always be in accordance with the basis specified therein unless otherwise, agreed with the Company prior to shipment.","sources":[{"clause":null,"heading":"ISSUED TO NOTICE — PLEASE READ YOUR ENTIRE","page":3,"url":"https://indiainsurances.com/policy/tata-aig-general-insurance/marine-cargo-policy-irdan108cp0041v01201819/document/17160#c-issued-to-notice-please-read-your-entire"}],"law":[]},{"key":"under_insurance","label":"Under-insurance (average) clause","section":"Limits and co-pay","meaning":"If the sum insured is less than the real value, claims are cut in proportion.","status":"quote-verified","value":"For static risks, if the property value at a location or the floating total value across locations is greater than the limits of liability, the Assured is treated as own insurer for the difference and bears a rateable share of the loss or damage.","display":"Average clause applies to static risks only","note":null,"quote":"4. Average Clause (applicable to static risks only) Inland Transit (Rail or Road) Clauses - B\nStrikes Riots and Civil Commotion Clauses | If at the date of any loss and/or damage to the\nproperty at risk at any one location, or the total\nLimitation of Liability (Inland Transit) Clause | value at risk floating overall locations as\nspecified herein shall be of greater value than the limits of liability then the Assured shall be considered as being his own Insurer for the difference and shall bear a rateable share of the loss or damage accordingly.","sources":[{"clause":null,"heading":"Limits","page":4,"url":"https://indiainsurances.com/policy/tata-aig-general-insurance/marine-cargo-policy-irdan108cp0041v01201819/document/17160#c-limits"}],"law":[]}],"documents":[{"kind":"wording","label":"Marine Cargo Policy","pages":19,"fetched_at":"2026-10-17 20:22:44+00","source_url":"https://www.tataaig.com/s3/Policy_Wordings_marine_cargo_policy.pdf_22e506503a.pdf","url":"https://indiainsurances.com/policy/tata-aig-general-insurance/marine-cargo-policy-irdan108cp0041v01201819/document/17160"}],"versions":[{"uin":"GEN021","version":null,"approved_on":null},{"uin":"IRDAN108CP0041V01201819","version":null,"approved_on":null}],"where_to_buy":[{"purpose":"buy","kind":"insurer","name":"Tata AIG General Insurance official website","url":"https://www.tataaig.com/","note":"Buy directly from the insurer."},{"purpose":"buy","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."}],"claims_and_complaints":[{"purpose":"claim","kind":"insurer","name":"Claims process","url":"https://www.tataaig.com/claims-process","note":null},{"purpose":"claim","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."},{"purpose":"grievance","kind":"insurer","name":"Grievance redressal policy","url":"https://www.tataaig.com/grievance-redressal-policy","note":null},{"purpose":"grievance","kind":"official","name":"Bima Bharosa (IRDAI grievance portal)","url":"https://bimabharosa.irdai.gov.in/","note":"Register and track a complaint against any insurer with IRDAI. Complain to the insurer first; escalate here if the reply is late or unsatisfactory."},{"purpose":"grievance","kind":"official","name":"e-Daakhil (consumer commission e-filing)","url":"https://edaakhil.nic.in/","note":"Not reachable from our crawler on 2026-10-19; use e-Jagriti if this link does not open."},{"purpose":"grievance","kind":"official","name":"e-Jagriti (consumer commission filing)","url":"https://e-jagriti.gov.in/","note":"Ministry of Consumer Affairs platform for consumer commission cases, a route for insurance disputes that the Ombudsman does not settle."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Ahmedabad","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Gujarat, Dadra & Nagar Haveli, Daman and Diu. Email: oio.ahmedabad@cioins.co.in. Phone: 079 - 25501201/02. Address: Office of the Insurance Ombudsman, Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, AHMEDABAD – 380 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bengaluru","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Karnataka. Email: oio.bengaluru@cioins.co.in. Phone: 080 - 26652048 / 26652049. Address: Office of the Insurance Ombudsman, Jeevan Soudha Building,PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru – 560 078."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bhopal","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Madhya Pradesh, Chhattisgarh. Email: oio.bhopal@cioins.co.in. Phone: 0755 - 2769201 / 2769202 / 2769203. Address: Office of the Insurance Ombudsman, 1st floor,\"Jeevan Shikha\", 60-B,Hoshangabad Road, Opp. Gayatri Mandir,Arera Hills Bhopal – 462 011."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bhubaneswar","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Odisha. Email: oio.bhubaneswar@cioins.co.in. Phone: 0674 - 2596461 /2596455/2596429/2596003. Address: Office of the Insurance Ombudsman, 62, Forest park, Bhubaneswar – 751 009."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Chandigarh","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Punjab, Haryana (excluding Gurugram, Faridabad, Sonepat and Bahadurgarh), Himachal Pradesh, Union Territories of Jammu & Kashmir,Ladakh & Chandigarh. Email: oio.chandigarh@cioins.co.in. Phone: 0172-2706468. Address: Office Of The Insurance Ombudsman, Jeevan Deep Building SCO 20-27, Ground Floor Sector- 17 A, Chandigarh – 160 017."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Chennai","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Tamil Nadu, PuducherryTown and Karaikal (which are part of Puducherry). Email: oio.chennai@cioins.co.in. Phone: 044 - 24333668 / 24333678. Address: Office of the Insurance Ombudsman, Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, CHENNAI – 600 018."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Delhi","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Delhi & following Districts of Haryana - Gurugram, Faridabad, Sonepat & Bahadurgarh. Email: oio.delhi@cioins.co.in. Phone: 011 - 46013992/23213504/23232481. Address: Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi – 110 002."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Guwahati","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura. Email: oio.guwahati@cioins.co.in. Phone: 0361 - 2632204 / 2602205 / 2631307. Address: Office of the Insurance Ombudsman, Jeevan Nivesh, 5th Floor, Near Pan Bazar , S.S. Road, Guwahati – 781001(ASSAM)."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Hyderabad","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Andhra Pradesh, Telangana, Yanam and part of Union Territory of Puducherry. Email: oio.hyderabad@cioins.co.in. Phone: 040 - 23312122 / 23376991 / 23376599 / 23328709 / 23325325. Address: Office of the Insurance Ombudsman, 6-2-46, 1st floor, \"Moin Court\", Lane Opp.Hyundai Showroom , A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Jaipur","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Rajasthan. Email: oio.jaipur@cioins.co.in. Phone: 0141- 2740363. Address: Office of the Insurance Ombudsman, Jeevan Nidhi – II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Kochi","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Kerala, Lakshadweep, Mahe-a part of Union Territory of Puducherry. Email: oio.ernakulam@cioins.co.in. Phone: 0484 - 2358759. Address: Office of the Insurance Ombudsman, 10th Floor, Jeevan Prakash,LIC Building, Opp to Maharaja's College Ground,M.G.Road, Kochi - 682 011."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Kolkata","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: West Bengal, Sikkim, Andaman & Nicobar Islands. Email: oio.kolkata@cioins.co.in. Phone: 033 - 22124339 / 22124341. Address: Office of the Insurance Ombudsman, Hindustan Bldg. Annexe, 7th Floor, 4, C.R. Avenue, KOLKATA - 700 072."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Lucknow","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Districts of Uttar Pradesh : Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur,Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorkhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar. Email: oio.lucknow@cioins.co.in. Phone: 0522 - 4002082 / 3500613. Address: Office of the Insurance Ombudsman, 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Mumbai","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: List of wards under Mumbai Metropolitan Region excluding wards in Mumbai – i.e M/E, M/W, N , S and T covered under Office of Insurance Ombudsman Thane and excluding areas of Navi Mumbai. Email: oio.mumbai@cioins.co.in. Phone: 022 - 69038800/27/29/31/32/33. Address: Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Noida","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: State of Uttarakhand and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshehar, Etah, Kannauj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautam Buddh nagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur. Email: oio.noida@cioins.co.in. Phone: 0120-4027589. Address: Office of the Insurance Ombudsman, Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: offices and jurisdiction","url":"https://www.cioins.co.in/Ombudsman","note":"Addresses, phone numbers, e-mail and the states or districts each Ombudsman office covers."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Patna","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Bihar, Jharkhand. Email: oio.patna@cioins.co.in. Phone: 0612-2547068. Address: Office of the Insurance Ombudsman, 2nd Floor, Lalit Bhawan, Bailey Road, Patna 800 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Pune","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: State of Goa and State of Maharashtra excluding areas of Navi Mumbai, Thane district,Palghar District, Raigad district & Mumbai Metropolitan Region. Email: oio.pune@cioins.co.in. Phone: 020-24471175. Address: Office of the Insurance Ombudsman, Jeevan Darshan Bldg., 3rd Floor, C.T.S. No.s. 195 to 198, N.C. Kelkar Road, Narayan Peth, Pune – 411 030."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: register a complaint online","url":"https://cioins.co.in/Complaint/Online","note":"Council for Insurance Ombudsmen. Free. For disputes with an insurer after its own grievance process; the office is chosen by where you live (see the offices list)."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Thane","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Area of Navi Mumbai, Thane District, Raigad District, Palghar District and wards of Mumbai , M/East, M/West, N, S and T. Email: oio.thane@cioins.co.in. Phone: 022-20812868/69. Address: Office of the Insurance Ombudsman, Jeevan Chintamani Building, 2nd Floor,Near New RTO Office, Louis Wadi,Vasantrao Naik Mahamarg, Thane (West)- 400604."},{"purpose":"grievance","kind":"official","name":"National Consumer Helpline","url":"https://consumerhelpline.gov.in/public/","note":"Government consumer helpline; can take up a complaint before you go to a consumer commission."},{"purpose":"port","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."}],"notice":"Information, not advice. IndiaInsurances is not an insurer or an insurance intermediary, does not sell insurance and earns no commission. Policy terms change and your own policy schedule can differ: always confirm with the policy document and the insurer before you buy or claim.","cite_as":"Marine Cargo Policy (UIN IRDAN108CP0041V01201819), IndiaInsurances, https://indiainsurances.com/policy/tata-aig-general-insurance/marine-cargo-policy-irdan108cp0041v01201819"}