{"uin":"IRDAN106RPSU0026V01202425","name":"IFFCO-TOKIO Surety Bond Insurance-Conditional(Retail)","url":"https://indiainsurances.com/policy/iffco-tokio-general-insurance/iffco-tokio-surety-bond-insurance-conditional-retail-irdan106rpsu0026v01202425","insurer":{"slug":"iffco-tokio-general-insurance","name":"IFFCO TOKIO General Insurance Company Limited","url":"https://indiainsurances.com/insurer/iffco-tokio-general-insurance"},"line":"general","category":"other-general","category_name":"Other general insurance","irdai_type":null,"kind":"product","status":"active","approved_on":null,"withdrawn_on":null,"summary":"This is a surety bond insurance for an Original Contract between a Principal and Beneficiary, covering insolvency or non-fulfilment, non-performance or breach by the Principal up to the Bond Value. Four bond types are available: Bid Bond, Advance Payment Bond, Performance Bond and Retention Money Bond, with maximum policy tenure of 15 years.","analysis":{"state":"machine","analysed_at":"2026-10-20 03:53:11.424614+00","note":"First pass: one AI reading; every stated fact carries a verbatim quote found in the cited clause, but it has not been reviewed. Check the clause before relying on it."},"facts":[{"key":"plan_variants","label":"Plans and variants","section":"Overview","meaning":"The named plans inside this product (not cover types or payout options). Facts can differ between them.","status":"quote-verified","value":["Bid Bond","Advance Payment Bond","Performance Bond","Retention Money Bond"],"display":"Bid Bond, Advance Payment Bond, Performance Bond, Retention Money Bond","note":"The policy describes these as types of bonds and says it is mandatory to opt one.","quote":"There are 4 type of bonds available under this Surety Bond Insurance and it is mandatory to opt one of them. A. Bid Bond B. Advance Payment Bond C. Performance Bond D. Retention Money Bond","sources":[{"clause":"V","heading":"COVERAGE","page":3,"url":"https://indiainsurances.com/policy/iffco-tokio-general-insurance/iffco-tokio-surety-bond-insurance-conditional-retail-irdan106rpsu0026v01202425/document/8779#c-v"}],"law":[]},{"key":"policy_term","label":"Policy term","section":"Eligibility","meaning":"How long one policy runs before it ends or must be renewed.","status":"quote-verified","value":"The Surety Period is the period shown in the Schedule, unless terminated earlier, and the maximum tenure of the policy is 15 years.","display":"Period shown in the Schedule; maximum tenure 15 years","note":null,"quote":"It means the period as shown in the Schedule during which the Surety Bond Insurance is in force unless terminated earlier in accordance with the Cancellation Clause. ... Tenure | Maximum Tenure of the Policy-15 Years","sources":[{"clause":"11","heading":"Surety Period","page":2,"url":"https://indiainsurances.com/policy/iffco-tokio-general-insurance/iffco-tokio-surety-bond-insurance-conditional-retail-irdan106rpsu0026v01202425/document/8779#c-11"},{"clause":"4(II)","heading":null,"page":3,"url":"https://indiainsurances.com/policy/iffco-tokio-general-insurance/iffco-tokio-surety-bond-insurance-conditional-retail-irdan106rpsu0026v01202425/document/8693#c-4-ii-2"}],"law":[]},{"key":"claim_intimation","label":"Claim intimation deadline","section":"Claims","meaning":"How soon you must tell the insurer about a claim or hospitalisation.","status":"not-stated","value":null,"display":null,"note":"The claim section says the Beneficiary can contact the policy servicing office with documents, but it does not state a deadline for claim intimation.","quote":null,"sources":[],"law":[{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 20, 21","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"claim_documents","label":"Claim documents","section":"Claims","meaning":"Documents the insurer asks for when you claim.","status":"quote-verified","value":["Written demand for invocation of the Surety Bond mentioning the amount and the condition/s breached by the Principal","Complete Claim form","Any other necessary documentation required by the Surety, as deemed necessary to establish the Principal’s liability and/or the quantum of the claim payable under this Surety Bond"],"display":"Written demand for invocation of the Surety Bond, complete claim form, and any other necessary documentation required by the Surety","note":null,"quote":"In case of a claim, the Beneficiary can contact the Policy servicing office as mentioned in the Schedule with following:\ni) Written demand for invocation of the Surety Bond mentioning the amount and the condition/s breached by the Principal. The said demand must also (wherever applicable) record and attach copy that an opportunity given to the Principal to rectify the alleged Default, as per the terms of the underlying Original Contract, was provided but the said alleged fault has not been cured by the Principal.\nii) Complete Claim form\niii) Any other necessary documentation required by the Surety, as deemed necessary to establish the Principal’s liability and/or the quantum of the claim payable under this Surety Bond.","sources":[{"clause":"15","heading":"Claim Settlement","page":8,"url":"https://indiainsurances.com/policy/iffco-tokio-general-insurance/iffco-tokio-surety-bond-insurance-conditional-retail-irdan106rpsu0026v01202425/document/8779#c-15"}],"law":[{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 17","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 22","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 23","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(iii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"claim_settlement_time","label":"Claim settlement time promised","section":"Claims","meaning":"How quickly the policy says a claim is decided or paid, and from when that is counted (intimation or last document).","status":"not-stated","value":null,"display":null,"note":"The wording lists the claim documents but does not promise a time to decide or pay a claim.","quote":null,"sources":[],"law":[{"title":"The Insurance Act, 1938","section":"Section 64UM(4) to (6)","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 10","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 15","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 16","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 22","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(i), V.3(ii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(iii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.4","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 23","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"The Motor Vehicles Act, 1988: Chapter XI, insurance of motor vehicles against third party risks","section":"Section 149","url":"https://indiainsurances.com/law/motor-vehicles-act-1988"}]},{"key":"exclusions_main","label":"Main exclusions","section":"Exclusions","meaning":"What the policy does not pay for, in the policy's own words.","status":"quote-verified","value":["The Original Contract signed between the Principal and the Beneficiary is not established, invalid, cancelled or terminated by either of the parties before the Insured Risks occur.","Intentional, gross negligence, illegal or criminal acts by or between the Beneficiary and/or Principal.","The Principal and/or Beneficiary or their employees commit fraud, collude, bribe, or use any illegal means to enter the Original Contract.","Any Dispute between the Principal and the Beneficiary.","The Beneficiary and the Principal change or amend or modify the contents of the Original Contract without the prior written consent of the Surety.","General Exclusions such as, war, nuclear, pollution, acts of god, force majeure, administrative, statutory, regulatory or judicial actions other than caused by the Principal.","Any legal cost or expenses incurred in the litigation, arbitration, and execution by the Beneficiary to collect, confirm, and prove that the Principal fails to perform the Original contractual obligation.","Any third party loss not part of the Original Contract between Beneficiary and Principal.","Any price fluctuation in execution of the project.","Liquidated damages, late fees, fines, punitive damages, exemplary damages, or any other damages or compensatory damages.","Failure by the Principal to pay premium, provide necessary letter of Indemnity or security.","Non-performance or non-fulfilment of the terms and conditions of the Original Contract arising out of or due to delay in obtaining permissions or approvals from any statutory, regulatory, judicial authorities or Beneficiary relating to execution of the Project."],"display":"Original Contract not established or invalid, intentional or illegal acts, fraud or collusion, disputes, unauthorised contract changes, war/nuclear/pollution/acts of god/force majeure, legal costs, third party loss, price fluctuation, liquidated damages or fines, failure to pay premium or provide indemnity/security, and delays in permissions or approvals","note":null,"quote":"This Surety Bond Insurance does not apply to:\na) The Original Contract signed between the Principal and the Beneficiary is not established, invalid, cancelled or terminated by either of the parties before the Insured Risks occur.\nb) Intentional, gross negligence, illegal or criminal acts by or between the Beneficiary and/or Principal.\nc) The Principal and/or Beneficiary or their employees commit fraud, collude, bribe, or use any illegal means to enter the Original Contract.\nd) The Principal and Beneficiary maliciously collude to violate the Original Contract.\ne) Any Dispute between the Principal and the Beneficiary.\nf) The Beneficiary and the Principal change or amend or modify the contents of the Original Contract without the prior written consent of the Surety.\ng) General Exclusions such as, war, nuclear, pollution, acts of god, force majeure, administrative, statutory, regulatory or judicial actions other than caused by the Principal.\nh) Any expenses incurred by the Beneficiary for collecting, confirming, and proving that the Principal breached the Original Contract that resulted in claims.\ni) Any legal cost or expenses incurred in the litigation, arbitration, and execution by the Beneficiary to collect, confirm, and prove that the Principal fails to perform the Original contractual obligation.\nj) Any third party loss not part of the Original Contract between Beneficiary and Principal.\nk) Any price fluctuation in execution of the project.\nl) Liquidated damages, late fees, fines, punitive damages, exemplary damages, or any other damages or compensatory damages.\nm) Failure by the Principal to pay premium, provide necessary letter of Indemnity or security.\nn) Non-performance or non-fulfilment of the terms and conditions of the Original Contract arising out of or due to delay in obtaining permissions or approvals from any statutory, regulatory, judicial authorities or Beneficiary relating to execution of the Project.","sources":[{"clause":"VI","heading":"EXCLUSIONS","page":3,"url":"https://indiainsurances.com/policy/iffco-tokio-general-insurance/iffco-tokio-surety-bond-insurance-conditional-retail-irdan106rpsu0026v01202425/document/8779#c-vi"}],"law":[{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 11","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 16","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"grievance","label":"Grievance route","section":"Claims","meaning":"Who to complain to first, as stated in the policy, before going to the Insurance Ombudsman.","status":"quote-verified","value":"First contact IFFCO-Tokio through the grievance redressal website, toll free number, email, address or a branch grievance cell. If not satisfied, contact the grievance officer, and then the Insurance Ombudsman may be approached.","display":"Contact IFFCO-Tokio grievance channels first; if not satisfied contact the grievance officer, then the Insurance Ombudsman","note":null,"quote":"In case of any grievance, the Insured may contact IFFCO-Tokio through:\nWebsite: https://www.iffcotokio.co.in/customer-services/grievance-redressal Grievance Registration: Follow the above-mentioned link and fill the details to register the grievance. Toll Free: 1800-103-5499 Email: chiefgrievanceofficer@iffcotokio.co.in Address: Chief Grievance Officer IFFCO-Tokio General Insurance Co Ltd. IFFCO Tower, Plot no. 3, Sector -29, Gurgaon – 122001\nInsured may also approach the grievance cell at any of the company’s branches with the details of grievance. The list of branches with addresses are available at https://www.iffcotokio.co.in/contact-us. If Insured is not satisfied with the redressal of grievance through one of the above methods, Insured may contact the grievance officer at chiefgrievanceofficer@iffcotokio.co.in .\nFor updated details of grievance officer, kindly refer the link https://www.iffcotokio.co.in/contactus/customer-services/grievance-redressal. lf Insured is not satisfied with the redressal of grievance through above methods, the Insured may also approach the office of lnsurance Ombudsman of the respective area/region for redressal of grievance as per lnsurance Ombudsman Rules 2017.","sources":[{"clause":"18","heading":"Redressal of Grievance","page":8,"url":"https://indiainsurances.com/policy/iffco-tokio-general-insurance/iffco-tokio-surety-bond-insurance-conditional-retail-irdan106rpsu0026v01202425/document/8779#c-18"}],"law":[{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 3","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 4","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 5","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"The Consumer Protection Act, 2019","section":"Section 2(11)","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 2(42)","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 34","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 69","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Insurance Act, 1938","section":"Section 38","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 12","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 19","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 20","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 13","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 2","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 5(5), 5(6)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 5(9)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 25","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 26","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule III, Para 11","url":"https://indiainsurances.com/law/irdai-products-regs-2024"},{"title":"Review of revision in premium rates under health insurance policies for senior citizens, 2025","section":"Para 3","url":"https://indiainsurances.com/law/irdai-senior-premium-2025"},{"title":"Insurance Ombudsman Rules, 2017","section":"Rule 13","url":"https://indiainsurances.com/law/ombudsman-rules-2017"},{"title":"Insurance Ombudsman Rules, 2017","section":"Rule 14","url":"https://indiainsurances.com/law/ombudsman-rules-2017"}]},{"key":"perils","label":"What is covered","section":"Cover","meaning":"The events or risks covered.","status":"quote-verified","value":["Insolvency of the Principal","Non-fulfilment, non-performance of obligations or breach of terms and conditions stipulated in the Original Contract"],"display":"Insolvency of the Principal; non-fulfilment, non-performance of obligations or breach of terms and conditions stipulated in the Original Contract","note":null,"quote":"The Surety undertakes to pay the amount claimed by the Beneficiary, up to the available limit of the Bond Value, subject to the terms, exclusions, limitations, and conditions contained herein or otherwise endorsed hereon this Surety Bond Insurance applies to:\na) Insolvency of the Principal- The Principal shall be deemed to be insolvent for the purpose of this Insurance when: ... b) Non-fulfilment, non-performance of obligations or breach of terms and conditions stipulated in the Original Contract (between the Principal and the Beneficiary) by the Principal and limited to the value and type of Bond issued and mentioned in the Schedule.","sources":[{"clause":"IV","heading":"INSURING CLAUSE","page":2,"url":"https://indiainsurances.com/policy/iffco-tokio-general-insurance/iffco-tokio-surety-bond-insurance-conditional-retail-irdan106rpsu0026v01202425/document/8779#c-iv"}],"law":[]},{"key":"deductible","label":"Deductible or excess","section":"Limits and co-pay","meaning":"Amount of each claim you bear.","status":"not-stated","value":null,"display":null,"note":"The documents do not state a deductible or excess amount for each claim.","quote":null,"sources":[],"law":[]},{"key":"cancellation_refund","label":"Cancellation by you","section":"Renewal and rights","meaning":"What you get back if you cancel during the year.","status":"quote-verified","value":"Before bond inception, the Principal may cancel with written notice, consent of the Beneficiary and the bond, and the Surety refunds the paid premium after deduction of administrative expenses. After bond inception, cancellation by the Principal requires written notice, consent of the Beneficiary and the bond; the Surety refunds proportionate premium for the unexpired policy period if the term is up to one year and no claim was made, or refunds premium for unexpired policy period for policies over one year where risk coverage for those policy years has not yet commenced.","display":"Before inception: paid premium after administrative expenses. After inception: proportionate unexpired premium if term is up to one year and no claim; for term over one year, unexpired premium for policy years where risk coverage has not yet commenced.","note":null,"quote":"i) The Principal may cancel this Surety Bond Insurance any time before the inception of bond by giving a written notice with consent of the Beneficiary along with the bond. In such a case, the Surety would refund the paid premium after deduction of administrative expenses. ... I) The Principal may cancel this Surety Bond Insurance any time after the inception of bond by giving a written notice with consent of the Beneficiary along with the bond. In such a case, the Surety shall:\ni) refund proportion premium for unexpired policy period,if the term of the policy is upto one year and there is no claim(s) made during the policy period.\nii) refund premium for the unexpired policy period,in respect of policy with term more than one year and risk coverage for such policy years has not yet commenced.","sources":[{"clause":"9(a)(i)","heading":null,"page":7,"url":"https://indiainsurances.com/policy/iffco-tokio-general-insurance/iffco-tokio-surety-bond-insurance-conditional-retail-irdan106rpsu0026v01202425/document/8779#c-9-a-i"},{"clause":"9(a)(ii)","heading":null,"page":7,"url":"https://indiainsurances.com/policy/iffco-tokio-general-insurance/iffco-tokio-surety-bond-insurance-conditional-retail-irdan106rpsu0026v01202425/document/8779#c-9-a-ii"}],"law":[{"title":"The Insurance Act, 1938","section":"Section 64VB","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 8","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 6","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 5","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 17","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 20(3) to 20(5)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, III.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, IV.4","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, IV.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"territory","label":"Where it covers","section":"Overview","meaning":"Geographic area of cover: India only, worldwide, or listed countries. 'As stated in the schedule' is not an answer.","status":"not-stated","value":null,"display":null,"note":"The documents state Indian law and Delhi NCR jurisdiction, but do not state the geographic area where cover applies.","quote":null,"sources":[],"law":[]},{"key":"subject_covered","label":"What is insured","section":"Cover","meaning":"The thing or risk this policy covers.","status":"quote-verified","value":"The policy insures the Beneficiary against the Principal's inability or failure to fulfil the terms and conditions within the agreed period under the Original Contract, with payment up to the available Bond Value.","display":"Beneficiary’s loss from the Principal’s inability or failure to fulfil the Original Contract, up to the available Bond Value","note":null,"quote":"the Surety hereby agrees to indemnify i the Obligee (hereinafter referred to as 'the Beneficiary') from the Principal's inability or failure to fulfil the terms and conditions within the agreed period (hereinafter referred to as `Insured Risks') as set out under the Original Contract/agreement between the Principal and the Beneficiary. ... The Surety undertakes to pay the amount claimed by the Beneficiary, up to the available limit of the Bond Value, subject to the terms, exclusions, limitations, and conditions contained herein","sources":[{"clause":null,"heading":"III.OPERATIVE CLAUSE","page":2,"url":"https://indiainsurances.com/policy/iffco-tokio-general-insurance/iffco-tokio-surety-bond-insurance-conditional-retail-irdan106rpsu0026v01202425/document/8779#c-iii-operative-clause"},{"clause":"IV","heading":"INSURING CLAUSE","page":2,"url":"https://indiainsurances.com/policy/iffco-tokio-general-insurance/iffco-tokio-surety-bond-insurance-conditional-retail-irdan106rpsu0026v01202425/document/8779#c-iv"}],"law":[]}],"documents":[{"kind":"wording","label":"IFFCO-TOKIO Surety Bond Insurance-Conditional(Retail)","pages":12,"fetched_at":"2026-10-17 19:48:45+00","source_url":"https://www.iffcotokio.co.in/content/dam/iffcotokio/policy-wordings/other-insurance/wording-surety-bond-conditional-retail.pdf","url":"https://indiainsurances.com/policy/iffco-tokio-general-insurance/iffco-tokio-surety-bond-insurance-conditional-retail-irdan106rpsu0026v01202425/document/8779"},{"kind":"prospectus","label":"IFFCO-TOKIO Surety Bond Insurance-Conditional(Retail)","pages":4,"fetched_at":"2026-10-17 19:47:05+00","source_url":"https://www.iffcotokio.co.in/content/dam/iffcotokio/prospectus/speciality/prospectus-surety-bond-conditional-retail.pdf","url":"https://indiainsurances.com/policy/iffco-tokio-general-insurance/iffco-tokio-surety-bond-insurance-conditional-retail-irdan106rpsu0026v01202425/document/8693"}],"versions":[],"where_to_buy":[{"purpose":"buy","kind":"insurer","name":"IFFCO TOKIO General Insurance official website","url":"https://www.iffcotokio.co.in/","note":"Buy directly from the insurer."},{"purpose":"buy","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."}],"claims_and_complaints":[{"purpose":"claim","kind":"insurer","name":"Claims","url":"https://www.iffcotokio.co.in/claims","note":null},{"purpose":"claim","kind":"insurer","name":"Register a claim","url":"https://www.iffcotokio.co.in/claims/register-a-claim","note":null},{"purpose":"claim","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."},{"purpose":"grievance","kind":"insurer","name":"Grievance redressal","url":"https://www.iffcotokio.co.in/contact-us/customer-services/grievance-redressal","note":null},{"purpose":"grievance","kind":"official","name":"Bima Bharosa (IRDAI grievance portal)","url":"https://bimabharosa.irdai.gov.in/","note":"Register and track a complaint against any insurer with IRDAI. Complain to the insurer first; escalate here if the reply is late or unsatisfactory."},{"purpose":"grievance","kind":"official","name":"e-Daakhil (consumer commission e-filing)","url":"https://edaakhil.nic.in/","note":"Not reachable from our crawler on 2026-10-19; use e-Jagriti if this link does not open."},{"purpose":"grievance","kind":"official","name":"e-Jagriti (consumer commission filing)","url":"https://e-jagriti.gov.in/","note":"Ministry of Consumer Affairs platform for consumer commission cases, a route for insurance disputes that the Ombudsman does not settle."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Ahmedabad","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Gujarat, Dadra & Nagar Haveli, Daman and Diu. Email: oio.ahmedabad@cioins.co.in. Phone: 079 - 25501201/02. Address: Office of the Insurance Ombudsman, Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, AHMEDABAD – 380 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bengaluru","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Karnataka. Email: oio.bengaluru@cioins.co.in. Phone: 080 - 26652048 / 26652049. Address: Office of the Insurance Ombudsman, Jeevan Soudha Building,PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru – 560 078."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bhopal","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Madhya Pradesh, Chhattisgarh. Email: oio.bhopal@cioins.co.in. Phone: 0755 - 2769201 / 2769202 / 2769203. Address: Office of the Insurance Ombudsman, 1st floor,\"Jeevan Shikha\", 60-B,Hoshangabad Road, Opp. Gayatri Mandir,Arera Hills Bhopal – 462 011."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bhubaneswar","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Odisha. Email: oio.bhubaneswar@cioins.co.in. Phone: 0674 - 2596461 /2596455/2596429/2596003. Address: Office of the Insurance Ombudsman, 62, Forest park, Bhubaneswar – 751 009."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Chandigarh","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Punjab, Haryana (excluding Gurugram, Faridabad, Sonepat and Bahadurgarh), Himachal Pradesh, Union Territories of Jammu & Kashmir,Ladakh & Chandigarh. Email: oio.chandigarh@cioins.co.in. Phone: 0172-2706468. Address: Office Of The Insurance Ombudsman, Jeevan Deep Building SCO 20-27, Ground Floor Sector- 17 A, Chandigarh – 160 017."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Chennai","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Tamil Nadu, PuducherryTown and Karaikal (which are part of Puducherry). Email: oio.chennai@cioins.co.in. Phone: 044 - 24333668 / 24333678. Address: Office of the Insurance Ombudsman, Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, CHENNAI – 600 018."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Delhi","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Delhi & following Districts of Haryana - Gurugram, Faridabad, Sonepat & Bahadurgarh. Email: oio.delhi@cioins.co.in. Phone: 011 - 46013992/23213504/23232481. Address: Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi – 110 002."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Guwahati","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura. Email: oio.guwahati@cioins.co.in. Phone: 0361 - 2632204 / 2602205 / 2631307. Address: Office of the Insurance Ombudsman, Jeevan Nivesh, 5th Floor, Near Pan Bazar , S.S. Road, Guwahati – 781001(ASSAM)."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Hyderabad","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Andhra Pradesh, Telangana, Yanam and part of Union Territory of Puducherry. Email: oio.hyderabad@cioins.co.in. Phone: 040 - 23312122 / 23376991 / 23376599 / 23328709 / 23325325. Address: Office of the Insurance Ombudsman, 6-2-46, 1st floor, \"Moin Court\", Lane Opp.Hyundai Showroom , A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Jaipur","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Rajasthan. Email: oio.jaipur@cioins.co.in. Phone: 0141- 2740363. Address: Office of the Insurance Ombudsman, Jeevan Nidhi – II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Kochi","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Kerala, Lakshadweep, Mahe-a part of Union Territory of Puducherry. Email: oio.ernakulam@cioins.co.in. Phone: 0484 - 2358759. Address: Office of the Insurance Ombudsman, 10th Floor, Jeevan Prakash,LIC Building, Opp to Maharaja's College Ground,M.G.Road, Kochi - 682 011."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Kolkata","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: West Bengal, Sikkim, Andaman & Nicobar Islands. Email: oio.kolkata@cioins.co.in. Phone: 033 - 22124339 / 22124341. Address: Office of the Insurance Ombudsman, Hindustan Bldg. Annexe, 7th Floor, 4, C.R. Avenue, KOLKATA - 700 072."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Lucknow","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Districts of Uttar Pradesh : Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur,Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorkhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar. Email: oio.lucknow@cioins.co.in. Phone: 0522 - 4002082 / 3500613. Address: Office of the Insurance Ombudsman, 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Mumbai","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: List of wards under Mumbai Metropolitan Region excluding wards in Mumbai – i.e M/E, M/W, N , S and T covered under Office of Insurance Ombudsman Thane and excluding areas of Navi Mumbai. Email: oio.mumbai@cioins.co.in. Phone: 022 - 69038800/27/29/31/32/33. Address: Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Noida","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: State of Uttarakhand and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshehar, Etah, Kannauj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautam Buddh nagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur. Email: oio.noida@cioins.co.in. Phone: 0120-4027589. Address: Office of the Insurance Ombudsman, Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: offices and jurisdiction","url":"https://www.cioins.co.in/Ombudsman","note":"Addresses, phone numbers, e-mail and the states or districts each Ombudsman office covers."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Patna","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Bihar, Jharkhand. Email: oio.patna@cioins.co.in. Phone: 0612-2547068. Address: Office of the Insurance Ombudsman, 2nd Floor, Lalit Bhawan, Bailey Road, Patna 800 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Pune","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: State of Goa and State of Maharashtra excluding areas of Navi Mumbai, Thane district,Palghar District, Raigad district & Mumbai Metropolitan Region. Email: oio.pune@cioins.co.in. Phone: 020-24471175. Address: Office of the Insurance Ombudsman, Jeevan Darshan Bldg., 3rd Floor, C.T.S. No.s. 195 to 198, N.C. Kelkar Road, Narayan Peth, Pune – 411 030."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: register a complaint online","url":"https://cioins.co.in/Complaint/Online","note":"Council for Insurance Ombudsmen. Free. For disputes with an insurer after its own grievance process; the office is chosen by where you live (see the offices list)."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Thane","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Area of Navi Mumbai, Thane District, Raigad District, Palghar District and wards of Mumbai , M/East, M/West, N, S and T. Email: oio.thane@cioins.co.in. Phone: 022-20812868/69. Address: Office of the Insurance Ombudsman, Jeevan Chintamani Building, 2nd Floor,Near New RTO Office, Louis Wadi,Vasantrao Naik Mahamarg, Thane (West)- 400604."},{"purpose":"grievance","kind":"official","name":"National Consumer Helpline","url":"https://consumerhelpline.gov.in/public/","note":"Government consumer helpline; can take up a complaint before you go to a consumer commission."},{"purpose":"port","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."},{"purpose":"renew","kind":"insurer","name":"Renew policy","url":"https://www.iffcotokio.co.in/renew-policy","note":null}],"notice":"Information, not advice. IndiaInsurances is not an insurer or an insurance intermediary, does not sell insurance and earns no commission. Policy terms change and your own policy schedule can differ: always confirm with the policy document and the insurer before you buy or claim.","cite_as":"IFFCO-TOKIO Surety Bond Insurance-Conditional(Retail) (UIN IRDAN106RPSU0026V01202425), IndiaInsurances, https://indiainsurances.com/policy/iffco-tokio-general-insurance/iffco-tokio-surety-bond-insurance-conditional-retail-irdan106rpsu0026v01202425"}