{"uin":"128N098V02","name":"Shriram Life Flexi Shield Plan","url":"https://indiainsurances.com/policy/shriram-life-insurance/shriram-life-flexi-shield-plan-128n098v02","insurer":{"slug":"shriram-life-insurance","name":"Shriram Life Insurance Company Limited","url":"https://indiainsurances.com/insurer/shriram-life-insurance"},"line":"life","category":"term-life","category_name":"Term life","irdai_type":"Product","kind":"product","status":"active","approved_on":"2025-10-23","withdrawn_on":null,"summary":"Shriram Life Flexi Shield Plan is a non-linked non-participating term insurance plan with Shield, Cash Back Shield, Life Stage Shield and Smart Shield variants. It has a 30-day free-look period, death and terminal illness benefits, and Cash Back Shield returns premiums at maturity while the other options have no maturity benefit.","analysis":{"state":"machine","analysed_at":"2026-10-19 23:04:53.907264+00","note":"First pass: one AI reading; every stated fact carries a verbatim quote found in the cited clause, but it has not been reviewed. Check the clause before relying on it."},"facts":[{"key":"plan_variants","label":"Plans and variants","section":"Overview","meaning":"The named plans inside this product (not cover types or payout options). Facts can differ between them.","status":"quote-verified","value":["Shield","Cash Back Shield","Life Stage Shield","Smart Shield"],"display":"Shield; Cash Back Shield; Life Stage Shield; Smart Shield","note":null,"quote":"A. Shield: This is a pure term insurance variant. ... B. Cash Back Shield ... C. Life Stage Shield ... D. Smart Shield","sources":[{"clause":"1","heading":null,"page":5,"url":"https://indiainsurances.com/policy/shriram-life-insurance/shriram-life-flexi-shield-plan-128n098v02/document/16067#c-1-2"},{"clause":null,"heading":"B. Cash Back Shield","page":5,"url":"https://indiainsurances.com/policy/shriram-life-insurance/shriram-life-flexi-shield-plan-128n098v02/document/16067#c-b-cash-back-shield"},{"clause":null,"heading":"C. Life Stage Shield","page":5,"url":"https://indiainsurances.com/policy/shriram-life-insurance/shriram-life-flexi-shield-plan-128n098v02/document/16067#c-c-life-stage-shield"},{"clause":null,"heading":"D. Smart Shield","page":5,"url":"https://indiainsurances.com/policy/shriram-life-insurance/shriram-life-flexi-shield-plan-128n098v02/document/16067#c-d-smart-shield"}],"law":[]},{"key":"policy_term","label":"Policy term","section":"Eligibility","meaning":"How long one policy runs before it ends or must be renewed.","status":"quote-verified","value":"For non-POS, policy term options in the prospectus run from 5 years up to 67 years, with Whole Life shown as 82 years; for POS, the table shows up to 47 years. Minimums vary by plan and premium payment option.","display":"Non-POS: 5 to 67 years, Whole Life 82 years; POS: 5 to 47 years","note":"From the prospectus; the policy schedule contains the chosen policy term for an issued policy.","quote":"Policy Term (in Years) | Regular Pay Limited Pay\nMinimum | Maximum | Minimum | Maximum | Minimum | Maximum | Minimum | Maximum\n5 | 67 Whole Life : 82 | 15 | 67 Whole Life: 82 | 20 | 67 Whole Life: 82 | 10 | 67 Whole Life: 82 ... Policy Term (in Years) | Regular Pay Limited Pay\nMinimum | Maximum | Minimum | Maximum | Minimum | Maximum | Minimum | Maximum\n5 | 47 | 15 | 47 | 20 | 47 | 10 | 47","sources":[{"clause":null,"heading":"Plan Eligibility For Non POS","page":4,"url":"https://indiainsurances.com/policy/shriram-life-insurance/shriram-life-flexi-shield-plan-128n098v02/document/16070#c-plan-eligibility-for-non-pos"},{"clause":null,"heading":"Plan Eligibility","page":5,"url":"https://indiainsurances.com/policy/shriram-life-insurance/shriram-life-flexi-shield-plan-128n098v02/document/16070#c-plan-eligibility"}],"law":[]},{"key":"claim_intimation","label":"Claim intimation deadline","section":"Claims","meaning":"How soon you must tell the insurer about a claim or hospitalisation.","status":"quote-verified","value":"Death claim should be intimated within 90 days from the date of death. Delay beyond 90 days may be condoned if it is beyond the claimant's control.","display":"Death claim within 90 days from date of death; delay may be condoned if beyond claimant's control","note":null,"quote":"Death claim should be intimated within 90 days from date of death. However, if there is any delay in death claim intimation beyond 90 days that are beyond the control of claimant then the claim may be processed by condoning the delay.","sources":[{"clause":"10","heading":"Delay in Death claim intimation","page":18,"url":"https://indiainsurances.com/policy/shriram-life-insurance/shriram-life-flexi-shield-plan-128n098v02/document/16067#c-10-3"}],"law":[{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 20, 21","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"claim_documents","label":"Claim documents","section":"Claims","meaning":"Documents the insurer asks for when you claim.","status":"quote-verified","value":["Original policy document","Proof of death/ Death certificate","Identity proof of Nominee(s)","Any other document depending on the cause of death and nature of claim","A certified copy of first information report (FIR)","A certified copy of police inquest report","Post mortem report","copy of vehicle RC, driving license, if life assured was driving the vehicle","Hospital treatment records"],"display":"Original policy document; death certificate; nominee identity proof; cause-specific documents such as FIR, police inquest, post mortem, vehicle RC/driving licence and hospital records","note":null,"quote":"a) Original policy document\nb) Proof of death/ Death certificate\nc) Identity proof of Nominee(s)\nd) Any other document depending on the cause of death and nature of claim. ... f) A certified copy of first information report (FIR).\ng) A certified copy of police inquest report.\nh) Post mortem report\nIf death is due to vehicle accident, then copy of vehicle RC, driving license, if life assured was driving the vehicle.\nHospital treatment records, etc.","sources":[{"clause":"9","heading":"Documents required for making a death claim","page":18,"url":"https://indiainsurances.com/policy/shriram-life-insurance/shriram-life-flexi-shield-plan-128n098v02/document/16067#c-9-3"}],"law":[{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 17","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 22","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 23","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(iii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"claim_settlement_time","label":"Claim settlement time promised","section":"Claims","meaning":"How quickly the policy says a claim is decided or paid, and from when that is counted (intimation or last document).","status":"quote-verified","value":"Death claims not requiring investigation are paid, rejected or repudiated within 15 days from receipt of the last required documents or clarifications. If investigation is needed, it is to be completed within 15 days from receipt of the last necessary document and the claim disposed within 30 days thereafter, not exceeding 45 days.","display":"15 days from last required documents if no investigation; investigation within 15 days and disposal within 30 days thereafter, maximum 45 days","note":"Delay attracts interest at bank rate plus 2% as stated in the same clause.","quote":"The death claim shall be paid or rejected or repudiated giving relevant reasons, within 15 days from the receipt of last required documents/clarifications for claims which do not require any investigation. ... complete the such investigation within 15 days from the date of receipt of last necessary document and the claim shall be disposed within 30 days thereafter and in any case should not exceed 45 days.","sources":[{"clause":"11","heading":"Timelines and Delay in settlement of claims","page":19,"url":"https://indiainsurances.com/policy/shriram-life-insurance/shriram-life-flexi-shield-plan-128n098v02/document/16067#c-11-3"}],"law":[{"title":"The Insurance Act, 1938","section":"Section 64UM(4) to (6)","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 10","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 15","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 16","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 22","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(i), V.3(ii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(iii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.4","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 23","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"The Motor Vehicles Act, 1988: Chapter XI, insurance of motor vehicles against third party risks","section":"Section 149","url":"https://indiainsurances.com/law/motor-vehicles-act-1988"}]},{"key":"exclusions_main","label":"Main exclusions","section":"Exclusions","meaning":"What the policy does not pay for, in the policy's own words.","status":"quote-verified","value":["Suicide or self-inflicted injury, whether the life assured is medically sane or insane","War, terrorism, invasion, act of foreign enemy, hostilities, civil war, martial law, rebellion, revolution, insurrection, military or usurper power, riot or civil commotion","Taking part in any naval, military or air force operation during peace time","Committing an assault, a criminal offence, an illegal activity or any breach of law with criminal intent","Taking or absorbing, accidentally or otherwise, any intoxicating liquor, drug, narcotics, medicine, sedative, poison or psychotropic substances","Inhaling any gas or fumes, accidentally or otherwise, except accidentally in the course of duty","Participation in aviation other than as a fare-paying passenger","Taking part in professional sport(s) or any adventurous pursuits or hobbies","Nuclear Contamination","Infection with Human Immunodeficiency Virus (HIV) or conditions due to any Acquired Immune Deficiency Syndrome (AIDS)","Intentional self-inflicted injury, attempted suicide while sane or insane in the first year from the Date of Commencement of Risk or revival of policy"],"display":"Accidental death benefit excludes suicide/self-inflicted injury, war/terrorism, military operations, criminal acts, intoxicants, gas or fumes except in duty, non-passenger aviation, professional sports/adventurous pursuits, and nuclear contamination. Terminal illness benefit excludes HIV/AIDS and intentional self-inflicted injury or attempted suicide in the first year.","note":"These exclusions are specifically for the inbuilt accidental death benefit and inbuilt terminal illness benefit.","quote":"The life assured will not be entitled to any accidental death benefits directly or indirectly due to or caused, occasioned, accelerated or aggravated by any of the following:\n• Suicide or self-inflicted injury, whether the life assured is medically sane or insane. ... • War, terrorism, invasion, act of foreign enemy, hostilities, civil war, martial law, rebellion, revolution, insurrection, military or usurper power, riot or civil commotion. ... • Taking part in any naval, military or air force operation during peace time. ... • Committing an assault, a criminal offence, an illegal activity or any breach of law with criminal intent. ... • Taking or absorbing, accidentally or otherwise, any intoxicating liquor, drug, narcotics, medicine, sedative, poison or psychotropic substances, unless taken in accordance with the lawful directions and prescription of a medical practitioner. ... • Inhaling any gas or fumes, accidentally or otherwise, except accidentally in the course of duty. ... • Participation in aviation other than as a fare-paying passenger in an aircraft that is authorised by the relevant regulations to carry such passengers between established aerodromes. ... • Taking part in professional sport(s) or any adventurous pursuits or hobbies. ... • Nuclear Contamination; the radioactive, explosive or hazardous nature of nuclear fuel materials or property contaminated by nuclear fuel materials or accident arising from such nature ... • Infection with Human Immunodeficiency Virus (HIV) or conditions due to any Acquired Immune Deficiency Syndrome (AIDS)\n• Intentional self-inflicted injury, attempted suicide while sane or insane in the first year from the Date of Commencement of Risk or revival of policy.","sources":[{"clause":null,"heading":"Exclusions applicable for Accidental Death Benefit","page":9,"url":"https://indiainsurances.com/policy/shriram-life-insurance/shriram-life-flexi-shield-plan-128n098v02/document/16067#c-exclusions-applicable-for-accidental-death-benef"}],"law":[{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 11","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 16","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"grievance","label":"Grievance route","section":"Claims","meaning":"Who to complain to first, as stated in the policy, before going to the Insurance Ombudsman.","status":"quote-verified","value":"First approach Shriram Life Insurance's Grievance Redressal Officers at Branch, Divisional, Zonal or Central Office. If not satisfied or if there is no response within 14 days, the customer may approach IRDAI through BIMA BHAROSA or the listed IRDAI modes before Ombudsman.","display":"Shriram Life GROs first; if not satisfied or no response within 14 days, approach IRDAI","note":null,"quote":"The SLIC has Grievance Redressal Officers (GROs) at Branch/ Divisional/ Zonal/ Central Office to redress grievances of customers. ... In case the customer is not satisfied with the response or do not receive a response from us within 14 days, then the customer may approach the Policyholder’s Protection and Grievance Redressal Department through any of the following modes:","sources":[{"clause":"Part G","heading":"STATUTORY PROVISIONS","page":20,"url":"https://indiainsurances.com/policy/shriram-life-insurance/shriram-life-flexi-shield-plan-128n098v02/document/16067#c-part-g"}],"law":[{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 3","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 4","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 5","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"The Consumer Protection Act, 2019","section":"Section 2(11)","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 2(42)","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 34","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 69","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Insurance Act, 1938","section":"Section 38","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 12","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 19","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 20","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 13","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 2","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 5(5), 5(6)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 5(9)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 25","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 26","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule III, Para 11","url":"https://indiainsurances.com/law/irdai-products-regs-2024"},{"title":"Review of revision in premium rates under health insurance policies for senior citizens, 2025","section":"Para 3","url":"https://indiainsurances.com/law/irdai-senior-premium-2025"},{"title":"Insurance Ombudsman Rules, 2017","section":"Rule 13","url":"https://indiainsurances.com/law/ombudsman-rules-2017"},{"title":"Insurance Ombudsman Rules, 2017","section":"Rule 14","url":"https://indiainsurances.com/law/ombudsman-rules-2017"}]},{"key":"sum_assured","label":"Sum assured","section":"Cover","meaning":"The minimum and maximum life cover, or the rule that sets it (for example 10 times the annual premium).","status":"quote-verified","value":"Basic Sum Assured is ₹10,00,000 minimum. For non-POS it has no limit subject to Board approved underwriting policy; for POS it is ₹25,00,000 maximum.","display":"Basic Sum Assured: ₹10,00,000 minimum; non-POS no limit subject to BAUP; POS maximum ₹25,00,000","note":"From the prospectus. For PoS, the Basic Sum Assured is in multiples of INR 50,000.","quote":"Basic Sum Assured Premium Payment Mode | ₹10,00,000 | No Limit subject to Board approved underwriting policy (BAUP) ... Basic Sum Assured Premium Payment Mode | ₹10,00,000 | ₹25,00,000","sources":[{"clause":null,"heading":"Plan Eligibility For Non POS","page":4,"url":"https://indiainsurances.com/policy/shriram-life-insurance/shriram-life-flexi-shield-plan-128n098v02/document/16070#c-plan-eligibility-for-non-pos"},{"clause":null,"heading":"Plan Eligibility","page":5,"url":"https://indiainsurances.com/policy/shriram-life-insurance/shriram-life-flexi-shield-plan-128n098v02/document/16070#c-plan-eligibility"}],"law":[]},{"key":"death_benefit","label":"Death benefit","section":"Cover","meaning":"What your family gets if you die during the term, and how it is calculated.","status":"quote-verified","value":"If the life assured dies during the policy term while the policy is in force, the nominee or beneficiary receives the Death Benefit. For Shield, Life Stage Shield and Cash Back Shield it is the higher of 10 times annualized premium or sum assured on death; Smart Shield has separate rules for initial period accident and non-accident deaths, and later death, with at least 105% of total premiums paid.","display":"Higher of 10 times annualized premium or applicable sum assured, with Smart Shield initial-period accident/non-accident rules and minimum 105% of total premiums paid","note":"If terminal illness occurs first, 50% of the sum assured is paid and the death benefit is reduced by the amount already paid.","quote":"In the unfortunate event of the life assured’s passing during the policy term—provided the policy is in force— the nominee or beneficiary as applicable will receive the Death Benefit. ... For Shield, Life Stage Shield and Cash Back Shield options:\n“Death Benefit” is defined as the highest of:\n• 10 times of Annualized Premium; or\n• Sum assured on Death ... For Smart Shield Option:\nDuring the Initial Period (first 3 policy years or until the life assured attains age 50, whichever is later): ... In the case of death other than accident, the “Death Benefit” is defined as the highest of:\n• 10times of Annualized Premium; or\n• 25% of Basic Sum assured ... In the case of death due to an accident, the “Death Benefit” is defined as the highest of:\n• 10times of Annualized Premium; or\n• 100% of Basic Sum assured ... After Initial Period (after completion of 3 years or after age 50, whichever is later):\nIn the case of death, the “Death Benefit” is defined as the highest of:\n• 10times of Annualized Premium; or\n• 100% of Basic Sum assured However, the death benefit shall be at least 105% of total premiums paid up to the date of death.","sources":[{"clause":"2","heading":"Death Benefit","page":6,"url":"https://indiainsurances.com/policy/shriram-life-insurance/shriram-life-flexi-shield-plan-128n098v02/document/16067#c-2-2"}],"law":[]},{"key":"maturity_benefit","label":"Maturity benefit","section":"Cover","meaning":"What you get if you survive to the end of the term.","status":"quote-verified","value":"Cash Back Shield pays back all premiums paid during the policy term, excluding extra, rider premium and taxes, if the life assured survives to the end of the policy term. All other options pay no maturity benefit.","display":"Cash Back Shield: return of premiums excluding extra, rider premium and taxes; all other options: no maturity benefit","note":null,"quote":"For Cash Back Shield option: In case of survival of the life assured till the end of the policy term, all the premiums paid during the term of the policy excluding any extra, rider premium and taxes will be returned.\nFor all other Options: No maturity benefit will be paid.","sources":[{"clause":"3","heading":"Maturity Benefit","page":7,"url":"https://indiainsurances.com/policy/shriram-life-insurance/shriram-life-flexi-shield-plan-128n098v02/document/16067#c-3-2"}],"law":[]},{"key":"premium_paying_term","label":"Premium paying term","section":"Premium","meaning":"For how many years you pay premiums.","status":"quote-verified","value":"Premium payment type is Regular Pay or Limited Pay. The prospectus table shows premium payment terms including 5 to 67 years for non-POS Whole Life 82, and fixed options of 10 years, 15 years and pay up to age 60.","display":"Regular Pay or Limited Pay; PPT includes 5 to 67 years, Whole Life 82, 10 years, 15 years or pay up to age 60","note":"From the prospectus; the chosen premium payment term appears in the policy schedule for an issued policy.","quote":"Premium Payment Type | Regular Pay and Limited Pay ... Premium Payment Term (in Years) | Minimum | Maximum | 10 | 15 | Pay up to age 60$\n5 | 67 Whole Life: 82","sources":[{"clause":null,"heading":"Plan Eligibility For Non POS","page":4,"url":"https://indiainsurances.com/policy/shriram-life-insurance/shriram-life-flexi-shield-plan-128n098v02/document/16070#c-plan-eligibility-for-non-pos"}],"law":[]},{"key":"maturity_age","label":"Maximum maturity age","section":"Eligibility","meaning":"The oldest age at which cover ends.","status":"quote-verified","value":"For non-POS, maximum age at maturity is 85 years and Whole Life Cover is 100 years. For POS, maximum age at maturity is 65 years.","display":"Non-POS: 85 years, Whole Life Cover 100 years; POS: 65 years","note":"From the prospectus.","quote":"Age at maturity* | RP - 23 years LP – 33 years | 85 years Whole Life Cover: 100 years ... Age at maturity* | RP - 23 years LP – 33 years | 65 years","sources":[{"clause":null,"heading":"Plan Eligibility For Non POS","page":4,"url":"https://indiainsurances.com/policy/shriram-life-insurance/shriram-life-flexi-shield-plan-128n098v02/document/16070#c-plan-eligibility-for-non-pos"},{"clause":null,"heading":"Plan Eligibility","page":5,"url":"https://indiainsurances.com/policy/shriram-life-insurance/shriram-life-flexi-shield-plan-128n098v02/document/16070#c-plan-eligibility"}],"law":[]},{"key":"suicide_clause","label":"Suicide clause","section":"Exclusions","meaning":"What is paid if death is by suicide within the first 12 months.","status":"quote-verified","value":"Under a regular or limited premium policy, if the life assured commits suicide within 12 months from commencement of risk or revival, the nominee or beneficiary gets 80% of total premiums paid till death, provided the policy is in force. Nothing is payable under this clause for a lapsed policy, and taxes, extra premium and rider premiums are excluded.","display":"Within 12 months: 80% of total premiums paid, if policy is in force; nothing for lapsed policy","note":null,"quote":"If the Life Assured (whether sane or insane) commits suicide at any time within 12 months from the date of commencement of risk or from the date of revival of the policy, as applicable, the Nominee or Beneficiary of the Life Assured shall be entitled to 80% of the total premiums paid till the date of death provided the policy is in force.\nThis clause shall not be applicable for a lapsed policy as nothing is payable under such policies.\nPremiums referred above shall not include any taxes, extra premium and Rider premium(s), if any.","sources":[{"clause":"3","heading":"Suicide Clause","page":17,"url":"https://indiainsurances.com/policy/shriram-life-insurance/shriram-life-flexi-shield-plan-128n098v02/document/16067#c-3-4"}],"law":[{"title":"Master Circular on Life Insurance Products, 2024","section":"Para 21","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Para 35","url":"https://indiainsurances.com/law/irdai-life-products-2024"}]},{"key":"surrender","label":"Surrender value","section":"Renewal and rights","meaning":"What you get if you stop the policy early, and from when.","status":"quote-verified","value":"For options other than Cash Back Shield, a policy cancellation value is acquired on payment of at least one full year's premium and completion of the first policy year in case of limited pay; otherwise the policy lapses without value. Cash Back Shield can be surrendered after the first full year's premium is paid and the first policy year is completed, and the company pays the higher of GSV or SSV.","display":"Non-Cash Back: policy cancellation value after at least one full year's premium and first policy year in LP; Cash Back Shield: higher of GSV or SSV after first full year's premium and first policy year","note":"For options other than Cash Back Shield, PCV factor is 30% during PPT or if all due premiums have not been paid, and 50% post-PPT if all due premiums have been paid.","quote":"For Options other than Cash Back Shield Option:\nYour policy cancellation value gets acquired upon payment of Premiums for at least one full year and after completion of first policy year in case of LP. In all other cases, the Policy lapses on Premium discontinuance without any value. ... For Cash Back Shield Option:\nYou have an option to surrender the policy after first full year’s premium has been paid and completion of the first policy year. The company will pay the higher of GSV or SSV as surrender value. ... The policy acquires guaranteed surrender value provided premiums for at least two full years have been paid. ... The policy is eligible for non-guaranteed special surrender value (SSV).","sources":[{"clause":"4","heading":"Surrender Benefit","page":7,"url":"https://indiainsurances.com/policy/shriram-life-insurance/shriram-life-flexi-shield-plan-128n098v02/document/16067#c-4-2"},{"clause":"4(a)","heading":null,"page":7,"url":"https://indiainsurances.com/policy/shriram-life-insurance/shriram-life-flexi-shield-plan-128n098v02/document/16067#c-4-a"},{"clause":"4(b)","heading":null,"page":8,"url":"https://indiainsurances.com/policy/shriram-life-insurance/shriram-life-flexi-shield-plan-128n098v02/document/16067#c-4-b"}],"law":[{"title":"Master Circular on Life Insurance Products, 2024","section":"Para 26.1 to 26.3","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Para 26.4 and 26.5","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Para 27","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Para 40.1.3","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Para 40.1.6","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule I, Para 1.16 and 1.17","url":"https://indiainsurances.com/law/irdai-products-regs-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule I, Para 4","url":"https://indiainsurances.com/law/irdai-products-regs-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule I, Para 4(A)(a)(1) to (3)","url":"https://indiainsurances.com/law/irdai-products-regs-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule I, Para 4(A)(a)(4) and (5)","url":"https://indiainsurances.com/law/irdai-products-regs-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule I, Para 4(A)(a)(6) to (9)","url":"https://indiainsurances.com/law/irdai-products-regs-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule I, Para 4(B)","url":"https://indiainsurances.com/law/irdai-products-regs-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule I, Para 2(A)(vi)(c)(V)","url":"https://indiainsurances.com/law/irdai-products-regs-2024"}]},{"key":"paid_up","label":"Paid-up value","section":"Renewal and rights","meaning":"What cover continues if you stop paying premiums after a few years.","status":"quote-verified","value":"No paid-up benefit is paid for Shield, Life Stage Shield and Smart Shield. For Cash Back Shield, after the first one year's premiums have been paid, unpaid premium after grace period makes the policy continue as a reduced paid-up policy with paid-up death sum assured and paid-up maturity benefit equal to total premiums paid.","display":"No paid-up benefit for Shield, Life Stage Shield and Smart Shield; Cash Back Shield becomes reduced paid-up after first one year's premium","note":null,"quote":"No paid up benefit will be paid for policy options of Shield, Life Stage Shield and Smart Shield. For Cash back Shield Option:\nIf the premium due remains unpaid at the expiry of grace period after the first one years’ premium have been paid, the policy will not lapse but will continue as a reduced paid up policy. ... Where Paid up Death Sum Assured = (Total premiums paid/Total premiums payable) x Death Sum Assured ... Where “Paid up Maturity Benefit” is equal to Total premiums paid","sources":[{"clause":"5","heading":"Paid up Benefits","page":8,"url":"https://indiainsurances.com/policy/shriram-life-insurance/shriram-life-flexi-shield-plan-128n098v02/document/16067#c-5-2"}],"law":[]},{"key":"revival","label":"Revival period","section":"Renewal and rights","meaning":"How long after lapsing you can restart the policy.","status":"quote-verified","value":"A lapsed policy can be revived within five years from the date of first unpaid premium by paying all outstanding premiums with interest and meeting revival requirements including declaration of good health.","display":"Within five years from the date of first unpaid premium","note":"No benefits are payable on a lapsed policy during the revival period.","quote":"The lapsed policy can be revived within the revival period of five years from the date of first unpaid premium by paying all the outstanding premiums due with interest accruing till the date of payment of the due premiums along with other revival requirements including the declaration of good health, as per the Board approved underwriting policy of the company.","sources":[{"clause":"1","heading":"Revival of lapsed/paid-up policy","page":15,"url":"https://indiainsurances.com/policy/shriram-life-insurance/shriram-life-flexi-shield-plan-128n098v02/document/16067#c-1-3"}],"law":[{"title":"The Insurance Act, 1938","section":"Section 50","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Para 40.1.1 and 40.1.2","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Para 40.1.4","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Para 40.1.6","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Para 40.1.7","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, III.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule I, Para 1.10","url":"https://indiainsurances.com/law/irdai-products-regs-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule I, Para 1.28","url":"https://indiainsurances.com/law/irdai-products-regs-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule I, Para 1.39","url":"https://indiainsurances.com/law/irdai-products-regs-2024"}]},{"key":"policy_loan","label":"Policy loan","section":"Renewal and rights","meaning":"Whether you can borrow against the policy.","status":"quote-verified","value":"Loans are not available under Shield, Life Stage Shield and Smart Shield. For Cash Back Shield, after premiums for at least one full year have been paid, policy loans are available up to 90% of surrender value, with interest.","display":"Not available under Shield, Life Stage Shield and Smart Shield; Cash Back Shield loans up to 90% of surrender value after one full year's premium","note":"The policy wording also states that the loan interest must be paid on a half-yearly basis.","quote":"Loans are not available under Shield, Life Stage Shield and Smart Shield. . ... For Cash Back Shield Option:\nAfter premiums for at least one full year has been paid, policy loans will be available. The maximum loan allowable is 90% of surrender value. Interest will accrue on the outstanding loan balance.","sources":[{"clause":"2","heading":"Loans","page":15,"url":"https://indiainsurances.com/policy/shriram-life-insurance/shriram-life-flexi-shield-plan-128n098v02/document/16067#c-2-3"}],"law":[]},{"key":"riders_available","label":"Riders available","section":"Cover","meaning":"Optional add-ons such as accidental death, critical illness or waiver of premium.","status":"conflicting","value":["Accident Benefit Rider","Family Income Benefit Rider","Shriram Critical Illness Plus Rider","Shriram Life Critical Illness Woman Rider"],"display":"Accident Benefit Rider; Family Income Benefit Rider; Shriram Critical Illness Plus Rider; Shriram Life Critical Illness Woman Rider","note":"The higher-priority policy wording lists four riders. The prospectus also lists Shriram Life Arogya Saathi Rider (UIN 128B034V01 or any other later version).","quote":"Rider Benefits: The following optional riders (or amended versions of this) shall be available on payment of additional premium:\n1. Accident Benefit Rider\n2. Family Income Benefit Rider\n3. Shriram Critical Illness Plus Rider\n4. Shriram Life Critical Illness Woman Rider ... •Shriram Life Arogya Saathi Rider (UIN 128B034V01 or any other later version)","sources":[{"clause":"6","heading":"Rider Benefits","page":8,"url":"https://indiainsurances.com/policy/shriram-life-insurance/shriram-life-flexi-shield-plan-128n098v02/document/16067#c-6-2"},{"clause":null,"heading":"Additional Protection through Riders","page":15,"url":"https://indiainsurances.com/policy/shriram-life-insurance/shriram-life-flexi-shield-plan-128n098v02/document/16070#c-additional-protection-through-riders"}],"law":[]},{"key":"section45","label":"Claims after 3 years (Section 45)","section":"Claims","meaning":"After 3 years a life policy cannot be questioned on any ground, and only for fraud with proof before that.","status":"quote-verified","value":"No life insurance policy can be called in question on any ground after three years from the date of policy, commencement of risk, revival or rider, whichever is later. Within three years it may be questioned for fraud or for material misstatement or suppression, with the required written communication and statutory conditions.","display":"After three years, no policy can be called in question on any ground; within three years, fraud or material misstatement/suppression rules apply","note":null,"quote":"No policy of life insurance shall be called in question on any ground whatsoever after the expiry of three years from the date of the policy, i.e. from the date of issuance of the policy or the date of commencement of risk or the date of revival of the policy or the date of the rider to the policy, whichever is later. ... A policy of life insurance may be called in question at any time within three years from the date of issuance of the policy or the date of commencement of risk or the date of revival of the policy or the date of the rider to the policy, whichever is later, on the ground of fraud: ... A policy of life insurance may be called in question at any time within three years from the date of issuance of the policy or the date of commencement of risk or the date of revival of the policy or the date of the rider to the policy, whichever is later, on the ground that any statement of or suppression of a fact material to the expectancy of the life of the insured was incorrectly made","sources":[{"clause":"1","heading":null,"page":25,"url":"https://indiainsurances.com/policy/shriram-life-insurance/shriram-life-flexi-shield-plan-128n098v02/document/16067#c-1-8"},{"clause":"2","heading":null,"page":25,"url":"https://indiainsurances.com/policy/shriram-life-insurance/shriram-life-flexi-shield-plan-128n098v02/document/16067#c-2-8"},{"clause":"4","heading":null,"page":25,"url":"https://indiainsurances.com/policy/shriram-life-insurance/shriram-life-flexi-shield-plan-128n098v02/document/16067#c-4-8"}],"law":[{"title":"The Insurance Act, 1938","section":"Section 45","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 10","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Para 10","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, IV.6","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 8","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"tax_note","label":"Tax note in the document","section":"Premium","meaning":"What the document says about tax benefits. Not stated when it only says taxes are charged on the premium. Tax law changes; confirm separately.","status":"quote-verified","value":"The prospectus says tax benefits are as per Income Tax Laws and subject to change, and asks the policyholder to consult a tax advisor.","display":"Tax benefits as per Income Tax Laws, subject to change; consult tax advisor","note":"From the prospectus.","quote":"Tax benefits are as per Income Tax Laws & are subject to change from time to time. Please consult your Tax advisor for details. You are eligible for Income Tax benefits/exemptions as per the applicable income tax laws in India, which are subject to change from time to time.","sources":[{"clause":null,"heading":"Tax Benefits","page":19,"url":"https://indiainsurances.com/policy/shriram-life-insurance/shriram-life-flexi-shield-plan-128n098v02/document/16070#c-tax-benefits"}],"law":[]},{"key":"free_look","label":"Free-look period","section":"Renewal and rights","meaning":"Days after you receive the policy in which you can return it for a refund if you do not agree with its terms.","status":"quote-verified","value":{"unit":"days","amount":30},"display":"30 days","note":"Refund is subject to deduction of proportionate risk premium, medical examination expenses if any, and stamp duty charges.","quote":"The policy holder has a period of 30 days beginning from the date of receipt of the policy document, whether received electronically or otherwise, to review the terms and conditions of the policy.","sources":[{"clause":"4","heading":"Free Look Period","page":16,"url":"https://indiainsurances.com/policy/shriram-life-insurance/shriram-life-flexi-shield-plan-128n098v02/document/16067#c-4-3"}],"law":[{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 5","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 5","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 20(1), 20(2)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 20(3) to 20(5)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 20(6)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, II.8","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, III.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, III.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"grace_period","label":"Grace period","section":"Renewal and rights","meaning":"Days you get after the due date to pay without losing cover or continuity.","status":"quote-verified","value":{"unit":"days","amount":30},"display":"30 days for non-monthly modes; 15 days for monthly mode","note":"Monthly mode has 15 days.","quote":"A grace period of 30 days is allowed for payment of due premium for non-monthly modes and 15 days for monthly mode.","sources":[{"clause":"9","heading":"Grace period and Lapse","page":9,"url":"https://indiainsurances.com/policy/shriram-life-insurance/shriram-life-flexi-shield-plan-128n098v02/document/16067#c-9-2"}],"law":[{"title":"The Insurance Act, 1938","section":"Section 50","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 8","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 9","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 8","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, IV.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, IV.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule I, Para 1.2","url":"https://indiainsurances.com/law/irdai-products-regs-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule III, Para 1.3","url":"https://indiainsurances.com/law/irdai-products-regs-2024"}]},{"key":"eligibility_entry_age","label":"Entry age","section":"Eligibility","meaning":"The youngest and oldest age at which you can buy this policy.","status":"quote-verified","value":"Minimum entry age is 18 years. For non-POS, maximum entry age is 45 years for Shield with Increasing or Decreasing cover, Shield with Life Goal and Life Stage Shield; other options are 65 years or 55 years for limited pay up to age 60. For POS, maximum is 45 years for those specified options and 60 years or 55 years for limited pay up to age 60 for other options.","display":"Minimum 18 years; maximum 45/65/55 years for non-POS and 45/60/55 years for POS depending on option","note":"From the prospectus; ages are last birthday.","quote":"Age at entry* | 18 years | Shield option with Increasing & decreasing cover/Shield option with Life Goal/Life Stage Shield option: 45 years Other options: 65 years/55 years(for LP pay up to age 60) ... Age at entry* | 18 years | Shield with Increasing & decreasing cover/Shield with Life Goal/Life Stage Shield: 45 years Other options: 60 years/55 years (for LP pay upto age 60)","sources":[{"clause":null,"heading":"Plan Eligibility For Non POS","page":4,"url":"https://indiainsurances.com/policy/shriram-life-insurance/shriram-life-flexi-shield-plan-128n098v02/document/16070#c-plan-eligibility-for-non-pos"},{"clause":null,"heading":"Plan Eligibility","page":5,"url":"https://indiainsurances.com/policy/shriram-life-insurance/shriram-life-flexi-shield-plan-128n098v02/document/16070#c-plan-eligibility"}],"law":[]},{"key":"premium_modes","label":"Premium payment options","section":"Premium","meaning":"How often you can pay: yearly, half-yearly, quarterly, monthly.","status":"not-stated","value":null,"display":null,"note":null,"quote":null,"sources":[],"law":[]},{"key":"premium_type","label":"Premium payment type","section":"Premium","meaning":"Single premium, regular premium (every year of the term) or limited premium (fewer years than the term).","status":"quote-verified","value":["Regular Pay","Limited Pay"],"display":"Regular Pay and Limited Pay","note":"From the prospectus.","quote":"Premium Payment Type | Regular Pay and Limited Pay","sources":[{"clause":null,"heading":"Plan Eligibility For Non POS","page":4,"url":"https://indiainsurances.com/policy/shriram-life-insurance/shriram-life-flexi-shield-plan-128n098v02/document/16070#c-plan-eligibility-for-non-pos"}],"law":[]},{"key":"return_of_premium","label":"Return of premium option","section":"Cover","meaning":"Whether premiums come back if you survive the term, and at what cost. 'No' only when the document says no maturity benefit is payable.","status":"not-stated","value":null,"display":null,"note":null,"quote":null,"sources":[],"law":[]},{"key":"payout_options","label":"Payout options","section":"Cover","meaning":"Lump sum, monthly income, or a mix for your family.","status":"not-stated","value":null,"display":null,"note":null,"quote":null,"sources":[],"law":[]},{"key":"terminal_illness","label":"Terminal illness benefit","section":"Cover","meaning":"Whether part of the cover is paid early on diagnosis of a terminal illness.","status":"not-stated","value":null,"display":null,"note":null,"quote":null,"sources":[],"law":[]},{"key":"increasing_cover","label":"Increasing or life-stage cover","section":"Cover","meaning":"Options to raise cover over time or at marriage or childbirth.","status":"not-stated","value":null,"display":null,"note":null,"quote":null,"sources":[],"law":[]},{"key":"waiver_of_premium","label":"Waiver of premium","section":"Cover","meaning":"Whether future premiums stop on disability or critical illness.","status":"not-stated","value":null,"display":null,"note":null,"quote":null,"sources":[],"law":[]},{"key":"medicals","label":"Medical tests","section":"Eligibility","meaning":"Whether medical tests are needed, and at what cover.","status":"not-stated","value":null,"display":null,"note":null,"quote":null,"sources":[],"law":[]}],"documents":[{"kind":"wording","label":"Policy document","pages":26,"fetched_at":"2026-10-17 20:02:15+00","source_url":"https://cdn.shriramlife.com/slic-kalam/files/2026-07/policy_document_flexi_shield_v02.pdf?VersionId=dGHWRx3s4yBUuR2ZRFKE8Y_.t1NGFOnN","url":"https://indiainsurances.com/policy/shriram-life-insurance/shriram-life-flexi-shield-plan-128n098v02/document/16067"},{"kind":"prospectus","label":"Withdrawn Plan - Shriram Life Flexi Shield Plan(UIN – 128N098V01)","pages":21,"fetched_at":"2026-10-17 20:03:28+00","source_url":"https://cdn.shriramlife.com/slic-kalam/files/2026-07/shriram-life-flexi-shield-prospectus-2.pdf?VersionId=PBf2N6cozQirMvfMQet0HqjF5On3uqPf","url":"https://indiainsurances.com/policy/shriram-life-insurance/shriram-life-flexi-shield-plan-128n098v02/document/16018"},{"kind":"prospectus","label":"Prospectus","pages":21,"fetched_at":"2026-10-17 20:02:42+00","source_url":"https://cdn.shriramlife.com/slic-kalam/files/2026-07/shriram-life-flexi-shield-brochure.pdf?VersionId=atWTW4Y2vkNRiVQ174YjhI7CxTs1i3Ix","url":"https://indiainsurances.com/policy/shriram-life-insurance/shriram-life-flexi-shield-plan-128n098v02/document/16070"},{"kind":"brochure","label":"Presentation","pages":16,"fetched_at":"2026-10-17 20:02:14+00","source_url":"https://cdn.shriramlife.com/slic-kalam/files/2026-10/flexi-fortune-gjp-flexi-shield-website-presentation.pdf?VersionId=HNLe.gDNGEKSp2IV45o4t_10RjdqZPCs","url":"https://indiainsurances.com/policy/shriram-life-insurance/shriram-life-flexi-shield-plan-128n098v02/document/16069"}],"versions":[{"uin":"128N098V01","version":null,"approved_on":null},{"uin":"128N098V02","version":null,"approved_on":null}],"where_to_buy":[{"purpose":"buy","kind":"insurer","name":"Shriram Life Insurance official website","url":"https://www.shriramlife.com/","note":"Buy directly from the insurer."},{"purpose":"buy","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."}],"claims_and_complaints":[{"purpose":"claim","kind":"insurer","name":"Claim centre","url":"https://www.shriramlife.com/services/claim-centre","note":null},{"purpose":"claim","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."},{"purpose":"grievance","kind":"insurer","name":"Grievance redressal","url":"https://www.shriramlife.com/services/grievance-redressal","note":null},{"purpose":"grievance","kind":"official","name":"Bima Bharosa (IRDAI grievance portal)","url":"https://bimabharosa.irdai.gov.in/","note":"Register and track a complaint against any insurer with IRDAI. Complain to the insurer first; escalate here if the reply is late or unsatisfactory."},{"purpose":"grievance","kind":"official","name":"e-Daakhil (consumer commission e-filing)","url":"https://edaakhil.nic.in/","note":"Not reachable from our crawler on 2026-10-19; use e-Jagriti if this link does not open."},{"purpose":"grievance","kind":"official","name":"e-Jagriti (consumer commission filing)","url":"https://e-jagriti.gov.in/","note":"Ministry of Consumer Affairs platform for consumer commission cases, a route for insurance disputes that the Ombudsman does not settle."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Ahmedabad","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Gujarat, Dadra & Nagar Haveli, Daman and Diu. Email: oio.ahmedabad@cioins.co.in. Phone: 079 - 25501201/02. Address: Office of the Insurance Ombudsman, Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, AHMEDABAD – 380 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bengaluru","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Karnataka. Email: oio.bengaluru@cioins.co.in. Phone: 080 - 26652048 / 26652049. Address: Office of the Insurance Ombudsman, Jeevan Soudha Building,PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru – 560 078."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bhopal","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Madhya Pradesh, Chhattisgarh. Email: oio.bhopal@cioins.co.in. Phone: 0755 - 2769201 / 2769202 / 2769203. Address: Office of the Insurance Ombudsman, 1st floor,\"Jeevan Shikha\", 60-B,Hoshangabad Road, Opp. Gayatri Mandir,Arera Hills Bhopal – 462 011."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bhubaneswar","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Odisha. Email: oio.bhubaneswar@cioins.co.in. Phone: 0674 - 2596461 /2596455/2596429/2596003. Address: Office of the Insurance Ombudsman, 62, Forest park, Bhubaneswar – 751 009."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Chandigarh","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Punjab, Haryana (excluding Gurugram, Faridabad, Sonepat and Bahadurgarh), Himachal Pradesh, Union Territories of Jammu & Kashmir,Ladakh & Chandigarh. Email: oio.chandigarh@cioins.co.in. Phone: 0172-2706468. Address: Office Of The Insurance Ombudsman, Jeevan Deep Building SCO 20-27, Ground Floor Sector- 17 A, Chandigarh – 160 017."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Chennai","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Tamil Nadu, PuducherryTown and Karaikal (which are part of Puducherry). Email: oio.chennai@cioins.co.in. Phone: 044 - 24333668 / 24333678. Address: Office of the Insurance Ombudsman, Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, CHENNAI – 600 018."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Delhi","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Delhi & following Districts of Haryana - Gurugram, Faridabad, Sonepat & Bahadurgarh. Email: oio.delhi@cioins.co.in. Phone: 011 - 46013992/23213504/23232481. Address: Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi – 110 002."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Guwahati","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura. Email: oio.guwahati@cioins.co.in. Phone: 0361 - 2632204 / 2602205 / 2631307. Address: Office of the Insurance Ombudsman, Jeevan Nivesh, 5th Floor, Near Pan Bazar , S.S. Road, Guwahati – 781001(ASSAM)."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Hyderabad","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Andhra Pradesh, Telangana, Yanam and part of Union Territory of Puducherry. Email: oio.hyderabad@cioins.co.in. Phone: 040 - 23312122 / 23376991 / 23376599 / 23328709 / 23325325. Address: Office of the Insurance Ombudsman, 6-2-46, 1st floor, \"Moin Court\", Lane Opp.Hyundai Showroom , A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Jaipur","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Rajasthan. Email: oio.jaipur@cioins.co.in. Phone: 0141- 2740363. Address: Office of the Insurance Ombudsman, Jeevan Nidhi – II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Kochi","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Kerala, Lakshadweep, Mahe-a part of Union Territory of Puducherry. Email: oio.ernakulam@cioins.co.in. Phone: 0484 - 2358759. Address: Office of the Insurance Ombudsman, 10th Floor, Jeevan Prakash,LIC Building, Opp to Maharaja's College Ground,M.G.Road, Kochi - 682 011."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Kolkata","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: West Bengal, Sikkim, Andaman & Nicobar Islands. Email: oio.kolkata@cioins.co.in. Phone: 033 - 22124339 / 22124341. Address: Office of the Insurance Ombudsman, Hindustan Bldg. Annexe, 7th Floor, 4, C.R. Avenue, KOLKATA - 700 072."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Lucknow","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Districts of Uttar Pradesh : Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur,Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorkhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar. Email: oio.lucknow@cioins.co.in. Phone: 0522 - 4002082 / 3500613. Address: Office of the Insurance Ombudsman, 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Mumbai","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: List of wards under Mumbai Metropolitan Region excluding wards in Mumbai – i.e M/E, M/W, N , S and T covered under Office of Insurance Ombudsman Thane and excluding areas of Navi Mumbai. Email: oio.mumbai@cioins.co.in. Phone: 022 - 69038800/27/29/31/32/33. Address: Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Noida","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: State of Uttarakhand and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshehar, Etah, Kannauj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautam Buddh nagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur. Email: oio.noida@cioins.co.in. Phone: 0120-4027589. Address: Office of the Insurance Ombudsman, Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: offices and jurisdiction","url":"https://www.cioins.co.in/Ombudsman","note":"Addresses, phone numbers, e-mail and the states or districts each Ombudsman office covers."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Patna","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Bihar, Jharkhand. Email: oio.patna@cioins.co.in. Phone: 0612-2547068. Address: Office of the Insurance Ombudsman, 2nd Floor, Lalit Bhawan, Bailey Road, Patna 800 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Pune","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: State of Goa and State of Maharashtra excluding areas of Navi Mumbai, Thane district,Palghar District, Raigad district & Mumbai Metropolitan Region. Email: oio.pune@cioins.co.in. Phone: 020-24471175. Address: Office of the Insurance Ombudsman, Jeevan Darshan Bldg., 3rd Floor, C.T.S. No.s. 195 to 198, N.C. Kelkar Road, Narayan Peth, Pune – 411 030."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: register a complaint online","url":"https://cioins.co.in/Complaint/Online","note":"Council for Insurance Ombudsmen. Free. For disputes with an insurer after its own grievance process; the office is chosen by where you live (see the offices list)."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Thane","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Area of Navi Mumbai, Thane District, Raigad District, Palghar District and wards of Mumbai , M/East, M/West, N, S and T. Email: oio.thane@cioins.co.in. Phone: 022-20812868/69. Address: Office of the Insurance Ombudsman, Jeevan Chintamani Building, 2nd Floor,Near New RTO Office, Louis Wadi,Vasantrao Naik Mahamarg, Thane (West)- 400604."},{"purpose":"grievance","kind":"official","name":"National Consumer Helpline","url":"https://consumerhelpline.gov.in/public/","note":"Government consumer helpline; can take up a complaint before you go to a consumer commission."},{"purpose":"port","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."},{"purpose":"renew","kind":"insurer","name":"Renewal payment options","url":"https://www.shriramlife.com/services/renewal-payment-options-online","note":null}],"notice":"Information, not advice. IndiaInsurances is not an insurer or an insurance intermediary, does not sell insurance and earns no commission. Policy terms change and your own policy schedule can differ: always confirm with the policy document and the insurer before you buy or claim.","cite_as":"Shriram Life Flexi Shield Plan (UIN 128N098V02), IndiaInsurances, https://indiainsurances.com/policy/shriram-life-insurance/shriram-life-flexi-shield-plan-128n098v02"}