{"uin":"104N122V23","name":"Axis Max Life Smart Guaranteed Pension Plan","url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23","insurer":{"slug":"axis-max-life-insurance","name":"Axis Max Life Insurance Limited","url":"https://indiainsurances.com/insurer/axis-max-life-insurance"},"line":"life","category":"pension-annuity","category_name":"Pension and annuity","irdai_type":"Product","kind":"product","status":"active","approved_on":"2022-02-25","withdrawn_on":null,"summary":"Axis Max Life Smart Guaranteed Pension Plan is a single premium immediate annuity paying a fixed guaranteed annuity for life on a single or joint life basis, with or without return of the Single Premium plus Top Up Premium on death. Entry age is 30 to 85 years, the annuity is paid annually, semi-annually, quarterly or monthly, free-look is 30 days, and there is no loan or maturity benefit.","analysis":{"state":"extracted","analysed_at":"2026-10-16 07:12:01.76855+00","note":"Every stated fact carries a verbatim quote found in the cited clause."},"facts":[{"key":"plan_variants","label":"Plans and variants","section":"Overview","meaning":"The named plans inside this product (not cover types or payout options). Facts can differ between them.","status":"cross-checked","value":["With Death Benefit","Without Death Benefit"],"display":"With Death Benefit or Without Death Benefit (each as Single Life or Joint Life)","note":"Combined with Single Life or Joint Life, these give the four annuity options. Death benefit and surrender value apply only to the With Death Benefit variant.","quote":"Opt for any one of the two annuity variants available under the policy. i.e. With Death Benefit or Without Death Benefit ... Opt for any one of the two Immediate annuity options available under the policy. i.e. Single Life or Joint Life. ... Death benefit is payable only in case of immediate annuity with death benefit (for both Single Life and Joint Life) variants ... The Surrender value is payable in lump-sum only in case of immediate annuity variants with death benefit options.","sources":[{"clause":null,"heading":"How does Axis Max Life Smart Guaranteed Pension Plan work?","page":2,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/249#c-how-does-axis-max-life-smart-guaranteed-pension"},{"clause":null,"heading":"Product Benefits","page":5,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/249#c-product-benefits"}],"law":[]},{"key":"policy_term","label":"Policy term","section":"Eligibility","meaning":"How long one policy runs before it ends or must be renewed.","status":"cross-checked","value":"For life: until the death of the Annuitant (single life) or of the last surviving Annuitant (joint life).","display":"For life (till death of the annuitant or last survivor)","note":"Clause 19(a) of the wording carries a stray '.85whereas' printing artefact.","quote":"the period commencing on the Date of Commencement of Risk till the death of the Annuitant; ... the period commencing on the Date of Commencement of Risk till the death of the last surviving Annuitant.","sources":[{"clause":"19(a)","heading":null,"page":6,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-19-a"},{"clause":"19(b)","heading":null,"page":6,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-19-b"}],"law":[]},{"key":"claim_intimation","label":"Claim intimation deadline","section":"Claims","meaning":"How soon you must tell the insurer about a claim or hospitalisation.","status":"cross-checked","value":"The Claimant must intimate the claim with the necessary documents at the earliest possible time.","display":"At the earliest possible time","note":"In person, online, through the distribution channel or the call centre (1860 120 5577).","quote":"The Claimant is required to intimate Us along with necessary documents as mentioned above, regarding a claim under the Policy, at the earliest possible time either in person or through online mode or Our distribution channel or authorized call centre. For any support or guidance in relation to claims, please contact us at Helpline No. – 1860 120 5577","sources":[{"clause":"3.7","heading":null,"page":14,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-3-7-2"}],"law":[{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 20, 21","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"claim_documents","label":"Claim documents","section":"Claims","meaning":"Documents the insurer asks for when you claim.","status":"cross-checked","value":["Claimant's statement in the prescribed form (death claim application form - form A)","original Policy document","copy of death certificate issued by the local/municipal authority (if applicable)","identity proof of the Claimant bearing their photographs and signature","discharge summary / indoor case papers if death happened due to medical reasons in a hospital","medical booklet / CGHS card details for defence and central government personnel","body transfer certificate / embassy documents / postmortem report for death in a foreign country","complete passport copy for death in a foreign country","other life / health insurance details with claim history details","employer certificate with complete leave records (Form E)","copy of bank passbook / cancelled cheque of the Claimant","ITR for last 3 years / GST certificate if self employed","attending physician's statement (Form C) and medical records for a medical/natural death","NEFT mandate form attested by bank authorities","Bank details of Claimant","any other documents or information required for assessing the claim","Living Certificate with self-attested identification proof, for annuity (survival) payments"],"display":"Death claim: form A, original policy, death certificate, claimant ID proof, medical, employer, income and bank documents and others; annuity payments: a Living Certificate","note":"Living Certificate due at least 30 days before the end of each Policy Year (every 5th Policy Year for the With Death Benefit options), signed by a gazetted officer, Registered Medical Practitioner, scheduled bank branch manager or notary public. Annuity stops until it is received.","quote":"Claimant’s statement in the prescribed form (death claim application form -form A); ... original Policy document; ... a copy of death certificate issued by the local/municipal authority (if applicable); ... identity proof of the Claimant bearing their photographs and signature; ... discharge summary / indoor case papers in case death happened due to medical reasons in a hospital; ... medical booklet / CGHS card details in case of defence and central government personnel; ... body transfer certificate / embassy documents / postmortem report whichever applicable in case of death in foreign country; ... complete passport copy in case of death in foreign country; ... other life / health insurance details with claim history details; ... employer certificate with complete leave records (Form E); ... copy of bank passbook / cancelled cheque of the Claimant; ... ITR for last 3 years / GST certificate in case of self employed; ... in case of a medical/natural death of the Life Insured, the attending physician’s statement (Form C) and the medical records ... NEFT mandate form attested by bank authorities; ... Bank details of Claimant; and ... any other documents or information required by Us for assessing and approving the claim request. ... “Living Certificate” means a declaration in a format specified by the Company, from the Annuitant(s) ... accompanied with a self-attested identification proof of the respective Annuitant(s); ... to submit to Us a Living Certificate in the format prescribed by Us at least 30 days before the end of each Policy Year. ... is required to be submitted at least 30 days before the end of every 5th Policy Year. ... duly signed by a gazetted officer or a Registered Medical Practitioner (who should quote his medical council registration number) or a scheduled bank branch manager or notary public","sources":[{"clause":"14","heading":"“Living Certificate”","page":6,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-14"},{"clause":"3.1.1","heading":null,"page":13,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-3-1-1"},{"clause":"3.1.2","heading":null,"page":13,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-3-1-2-2"},{"clause":"3.1.3","heading":null,"page":13,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-3-1-3-2"},{"clause":"3.1.4","heading":null,"page":13,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-3-1-4"},{"clause":"3.1.5","heading":null,"page":13,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-3-1-5"},{"clause":"3.1.6","heading":null,"page":13,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-3-1-6"},{"clause":"3.1.7","heading":null,"page":13,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-3-1-7"},{"clause":"3.1.8","heading":null,"page":13,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-3-1-8"},{"clause":"3.1.9","heading":null,"page":13,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-3-1-9"},{"clause":"3.1.10","heading":null,"page":13,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-3-1-10"},{"clause":"3.1.11","heading":null,"page":13,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-3-1-11"},{"clause":"3.1.12","heading":null,"page":13,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-3-1-12"},{"clause":"3.1.13","heading":null,"page":13,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-3-1-13"},{"clause":"3.1.14","heading":null,"page":13,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-3-1-14"},{"clause":"3.1.15","heading":"Bank details of Claimant; and","page":13,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-3-1-15"},{"clause":"3.1.16","heading":null,"page":13,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-3-1-16"},{"clause":"3.2.1","heading":null,"page":14,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-3-2-1"},{"clause":"3.2.2","heading":null,"page":14,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-3-2-2-2"}],"law":[{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 17","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 22","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 23","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(iii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"claim_settlement_time","label":"Claim settlement time promised","section":"Claims","meaning":"How quickly the policy says a claim is decided or paid, and from when that is counted (intimation or last document).","status":"not-stated","value":null,"display":null,"note":"The CIS only points to the insurer's service TAT web page (https://www.axismaxlife.com/customer-servicing/service-tats); no settlement time is printed.","quote":null,"sources":[],"law":[{"title":"The Insurance Act, 1938","section":"Section 64UM(4) to (6)","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 10","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 15","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 16","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 22","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(i), V.3(ii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, V.3(iii)","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part C, V.4","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 23","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"The Motor Vehicles Act, 1988: Chapter XI, insurance of motor vehicles against third party risks","section":"Section 149","url":"https://indiainsurances.com/law/motor-vehicles-act-1988"}]},{"key":"exclusions_main","label":"Main exclusions","section":"Exclusions","meaning":"What the policy does not pay for, in the policy's own words.","status":"cross-checked","value":["No suicide exclusion: on suicide the Death Benefit (as applicable) is payable","No restrictions on travel or occupation, subject to Underwriting Policy"],"display":"No exclusions: on suicide the Death Benefit (as applicable) is payable","note":"The wording's clause headed 'Suicide Exclusion' and the CIS exclusions row both pay the Death Benefit (as applicable). The Without Death Benefit options pay nothing on any death by design, not as an exclusion.","quote":"SUICIDE EXCLUSION ... In case of Suicide by the Annuitant or the Secondary Annuitant (in case of death of the Primary Annuitant), the Death Benefit (as applicable) in accordance with the Clause 1.1 of Part C shall be payable. ... Subject to Underwriting Policy, there are no restrictions on travel or occupation under the Policy. ... Exclusions (events where insurance coverage is not payable), if any. | Brief list of the applicable exclusions, if any: In case of Suicide by the Annuitant or the Secondary Annuitant (in case of death of the Primary Annuitant), the Death Benefit (as applicable) shall be payable.","sources":[{"clause":"6","heading":"SUICIDE EXCLUSION","page":14,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-6-4"},{"clause":"7","heading":"TRAVEL AND OCCUPATION","page":14,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-7-2"},{"clause":null,"heading":"CUSTOMER INFORMATION SHEET / KNOW YOUR POLICY","page":2,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/250#c-customer-information-sheet-know-your-policy-2"}],"law":[{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 11","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 16","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"grievance","label":"Grievance route","section":"Claims","meaning":"Who to complain to first, as stated in the policy, before going to the Insurance Ombudsman.","status":"cross-checked","value":"First contact your agent or the customer helpdesk (1860 120 5577, service.helpdesk@axismaxlife.com) or any Axis Max Life office; if the response is not satisfactory or there is none within 14 days, write to the Grievance Redressal Officer (manager.services@axismaxlife.com).","display":"Agent or customer helpdesk first, then the Grievance Redressal Officer after 14 days","note":"The IRDAI Bima Bharosa grievance call centre (155255) is also listed. The Insurance Ombudsman can be approached if there is no response within 1 month or within 1 year after the insurer rejects the complaint.","quote":"All consumer grievances and/or queries may be first addressed to Your agent or Our customer helpdesk as mentioned below: ... Helpline No. – 1860 120 5577, Email: service.helpdesk@axismaxlife.com, ... To any office of Axis Max Life Insurance Limited. ... If Our response is not satisfactory or there is no response within 14 (Fourteen) days ... Grievance Redressal Officer, Axis Max Life Insurance Limited ... Email: manager.services@axismaxlife.com; ... IRDAI Grievance Call Centre (Bima Bharosa Shikayat Nivaran Kendra ) Toll Free No:155255 ... If You are not satisfied with the redressal or there is no response within a period of 1 (One) month or within 1 year after rejection of complaint by Us, the complainant or his legal heirs or nominee, or assignee may approach Insurance Ombudsman","sources":[{"clause":"1.1","heading":null,"page":16,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-1-1-4"},{"clause":"1.2","heading":"If Our response is not satisfactory or there is no response within 14 (Fourteen) days","page":16,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-1-2-5"},{"clause":"1.2.1","heading":null,"page":16,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-1-2-1-2"},{"clause":"1.2.2","heading":null,"page":16,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-1-2-2-3"},{"clause":"1.3","heading":null,"page":16,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-1-3-5"}],"law":[{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 3","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 4","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021","section":"Rule 5","url":"https://indiainsurances.com/law/consumer-jurisdiction-rules-2021"},{"title":"The Consumer Protection Act, 2019","section":"Section 2(11)","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 2(42)","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 34","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Consumer Protection Act, 2019","section":"Section 69","url":"https://indiainsurances.com/law/consumer-protection-act-2019"},{"title":"The Insurance Act, 1938","section":"Section 38","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on General Insurance Business, 2024","section":"Ch I, Para 12","url":"https://indiainsurances.com/law/irdai-general-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 19","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 20","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 13","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 2","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 5(5), 5(6)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 5(9)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 25","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.1","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, VI.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 26","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule III, Para 11","url":"https://indiainsurances.com/law/irdai-products-regs-2024"},{"title":"Review of revision in premium rates under health insurance policies for senior citizens, 2025","section":"Para 3","url":"https://indiainsurances.com/law/irdai-senior-premium-2025"},{"title":"Insurance Ombudsman Rules, 2017","section":"Rule 13","url":"https://indiainsurances.com/law/ombudsman-rules-2017"},{"title":"Insurance Ombudsman Rules, 2017","section":"Rule 14","url":"https://indiainsurances.com/law/ombudsman-rules-2017"}]},{"key":"sum_assured","label":"Sum assured","section":"Cover","meaning":"The minimum and maximum life cover, or the rule that sets it (for example 10 times the annual premium).","status":"cross-checked","value":"On the With Death Benefit options the death cover equals the Single Premium plus Top Up Premium (if any); the Without Death Benefit options pay no Death Benefit. The purchase price must generate an annuity of at least Rs. 12,000 a year (Rs. 1,000 a month); maximum as per Board Approved Underwriting policy.","display":"Death cover = Single Premium + Top Up Premium (With Death Benefit options only); minimum annuity Rs. 12,000 p.a.","note":"Minimum annuity limits are from the prospectus and do not apply to NPS subscribers buying from the NPS corpus. The CIS prints the placeholder 'Sum Assured on Death: <add SA on Death>'.","quote":"Minimum: The Annuity Purchase Price should be able to generate a minimum Annual income of Rs. 12,000 per annum or Rs. 1,000 per month. Maximum: As per Board Approved Underwriting policy ... The minimum limits for Annuities, is also not applicable for a National Pension System (NPS) Subscriber purchasing from proceeds of NPS corpus. ... If the Schedule specifies that ‘Single Life Immediate Annuity for life (without Death Benefit)’ or the ‘Joint Life Immediate Annuity for life (without Death Benefit)’ is in force, no Death Benefit will be payable; ... We will pay the Claimant a lump sum amount equal to the Single Premium plus Top Up Premium (if any) received and the Policy will terminate.","sources":[{"clause":null,"heading":"NPS – Default Family Income (option available specifically for National","page":3,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/249#c-nps-default-family-income-option-available-speci"},{"clause":"1.1.1(a)","heading":null,"page":8,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-1-1-1-a"},{"clause":"1.1.1(b)","heading":null,"page":8,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-1-1-1-b"}],"law":[]},{"key":"death_benefit","label":"Death benefit","section":"Cover","meaning":"What your family gets if you die during the term, and how it is calculated.","status":"cross-checked","value":"With Death Benefit options: a lump sum equal to the Single Premium plus Top Up Premium (if any), on the death of the Annuitant (single life) or of the last surviving Annuitant (joint life). Without Death Benefit options: no Death Benefit.","display":"Single Premium + Top Up Premium (with death benefit options); nil otherwise","note":"Annuity paid after the date of death but before intimation is deducted. In joint life, annuity continues to the Secondary Annuitant after the first death. Any advance annuity amount not yet run off is adjusted.","quote":"If the Schedule specifies that ‘Single Life Immediate Annuity for life (without Death Benefit)’ or the ‘Joint Life Immediate Annuity for life (without Death Benefit)’ is in force, no Death Benefit will be payable; ... If the Schedule specifies that ‘Single Life Immediate Annuity for life (with Death Benefit)’ is in force, We will pay the Claimant a lump sum amount equal to the Single Premium plus Top Up Premium (if any) received and the Policy will terminate. ... then on death of the last surviving Annuitant, We will pay the Claimant a lump sum amount equal to the Single Premium plus Top Up Premium (if any), received ... If any Annuity is paid by Us after the date of death of the Annuitant or last surviving Annuitant, as the case may be, but before the date of intimation of death, We shall deduct an amount equal to the total of such Annuity paid from the Death Benefit ... If one of the Annuitants dies after the Date of Commencement of Risk, We will continue to pay the same Annuity on the due dates specified in the Schedule to the Secondary Annuitant. ... We will pay the applicable death/Surrender benefit after adjusting the remaining advance Annuity amount.","sources":[{"clause":"1.1.1(a)","heading":null,"page":8,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-1-1-1-a"},{"clause":"1.1.1(b)","heading":null,"page":8,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-1-1-1-b"},{"clause":"1.1.1(c)","heading":null,"page":8,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-1-1-1-c"},{"clause":"1.2.2","heading":null,"page":8,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-1-2-2-2"},{"clause":"2.4","heading":null,"page":8,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-2-4"}],"law":[]},{"key":"maturity_benefit","label":"Maturity benefit","section":"Cover","meaning":"What you get if you survive to the end of the term.","status":"cross-checked","value":"No maturity benefit is payable.","display":"None","note":null,"quote":"No maturity benefit is payable under the Policy.","sources":[{"clause":"1.3","heading":"Maturity Benefit","page":8,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-1-3-2"}],"law":[]},{"key":"premium_paying_term","label":"Premium paying term","section":"Premium","meaning":"For how many years you pay premiums.","status":"cross-checked","value":"Single premium paid once; only optional Top Up Premiums are accepted afterwards.","display":"Single premium (paid once)","note":"CIS shows 'Premium Payment Term: 1 Year'. Optional top-ups on any Policy Anniversary in the first 10 Policy Years.","quote":"Once the Single Premium has been received no other premium payments will be accepted under the Policy except Top Up Premium. ... Premium Payment Term: 1 Year ... You will have an option to pay a Top Up Premium on any Policy Anniversary, during the first 10 Policy Years to enhance the Annuity.","sources":[{"clause":"5","heading":"PAYMENT OF PREMIUMS","page":9,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-5-2"},{"clause":"Row 4","heading":"Basic Policy details","page":1,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/250#c-row-4"},{"clause":"3.1","heading":null,"page":8,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-3-1"}],"law":[]},{"key":"maturity_age","label":"Maximum maturity age","section":"Eligibility","meaning":"The oldest age at which cover ends.","status":"cross-checked","value":"No maturity age: cover runs until the death of the Annuitant or the last surviving Annuitant, and no maturity benefit is payable.","display":"None; cover is for life","note":null,"quote":"till the death of the Annuitant; ... till the death of the last surviving Annuitant. ... No maturity benefit is payable under the Policy.","sources":[{"clause":"19(a)","heading":null,"page":6,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-19-a"},{"clause":"19(b)","heading":null,"page":6,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-19-b"},{"clause":"1.3","heading":"Maturity Benefit","page":8,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-1-3-2"}],"law":[]},{"key":"suicide_clause","label":"Suicide clause","section":"Exclusions","meaning":"What is paid if death is by suicide within the first 12 months.","status":"cross-checked","value":"No suicide exclusion: on suicide the Death Benefit (as applicable) is payable.","display":"Death Benefit (as applicable) is payable; no suicide exclusion","note":"Without Death Benefit options pay no Death Benefit on any death.","quote":"In case of Suicide by the Annuitant or the Secondary Annuitant (in case of death of the Primary Annuitant), the Death Benefit (as applicable) in accordance with the Clause 1.1 of Part C shall be payable. ... If the Schedule specifies that ‘Single Life Immediate Annuity for life (without Death Benefit)’ or the ‘Joint Life Immediate Annuity for life (without Death Benefit)’ is in force, no Death Benefit will be payable;","sources":[{"clause":"6","heading":"SUICIDE EXCLUSION","page":14,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-6-4"},{"clause":"1.1.1(a)","heading":null,"page":8,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-1-1-1-a"}],"law":[{"title":"Master Circular on Life Insurance Products, 2024","section":"Para 21","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Para 35","url":"https://indiainsurances.com/law/irdai-life-products-2024"}]},{"key":"surrender","label":"Surrender value","section":"Renewal and rights","meaning":"What you get if you stop the policy early, and from when.","status":"cross-checked","value":"Only With Death Benefit options can be surrendered, any time after the free-look period. Surrender Value is the higher of the Guaranteed and Special Surrender Value, each 50% of Single Premium plus Top-Up Premium, less annuity already paid in that Policy Year. Without Death Benefit options have no surrender benefit.","display":"50% of Single Premium + Top-Up, less annuity paid that year (with death benefit options only)","note":"Special Surrender Value factor may be reviewed with IRDAI approval. NPS subscribers can surrender only in exceptional cases per PFRDA. Surrendered policy cannot be reinstated.","quote":"No Surrender benefit shall be payable, in case of you have chosen any of the following Annuity Options.: ... The Policy will acquire Surrender Value immediately after the end of Free look period, only for the Single Life Immediate Annuity for life (with Death Benefit) or Joint Life Immediate Annuity for life (with Death Benefit) options. ... The Surrender Value will be higher of the Guaranteed Surrender Value and the Special Surrender Value. ... The Guaranteed Surrender Value will equal to 50% of the sum of (i) Single Premium and (ii) Top-Up Premium, if any, received under this Policy reduced by amount of Annuity already paid during the Policy Year in which Policy is surrendered. ... The Special Surrender Value will be equal to 50% of the sum of Single Premium and Top-Up Premium ... Once You have surrendered the Policy, the same cannot be reinstated. ... For National Pension System (NPS) subscriber, surrender is not allowed except due to any legal requirements or any specific cause as stipulated by Pension Fund Regulatory and Development Authority and only in the following exceptional cases currently:","sources":[{"clause":"1.1","heading":null,"page":10,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-1-1-2"},{"clause":"1.2","heading":null,"page":10,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-1-2-3"},{"clause":"1.3","heading":null,"page":10,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-1-3-3"},{"clause":"1.4","heading":null,"page":10,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-1-4-2"},{"clause":"1.5","heading":null,"page":10,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-1-5"},{"clause":"1.6","heading":null,"page":10,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-1-6"},{"clause":"1.7","heading":null,"page":10,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-1-7"}],"law":[{"title":"Master Circular on Life Insurance Products, 2024","section":"Para 26.1 to 26.3","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Para 26.4 and 26.5","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Para 27","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Para 40.1.3","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Para 40.1.6","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, V.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule I, Para 1.16 and 1.17","url":"https://indiainsurances.com/law/irdai-products-regs-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule I, Para 4","url":"https://indiainsurances.com/law/irdai-products-regs-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule I, Para 4(A)(a)(1) to (3)","url":"https://indiainsurances.com/law/irdai-products-regs-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule I, Para 4(A)(a)(4) and (5)","url":"https://indiainsurances.com/law/irdai-products-regs-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule I, Para 4(A)(a)(6) to (9)","url":"https://indiainsurances.com/law/irdai-products-regs-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule I, Para 4(B)","url":"https://indiainsurances.com/law/irdai-products-regs-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule I, Para 2(A)(vi)(c)(V)","url":"https://indiainsurances.com/law/irdai-products-regs-2024"}]},{"key":"paid_up","label":"Paid-up value","section":"Renewal and rights","meaning":"What cover continues if you stop paying premiums after a few years.","status":"not-applicable","value":null,"display":null,"note":"Single premium policy: there are no further premiums to stop. CIS item 13 says lapse, paid-up and revival are 'Not applicable, as this is a single premium product.'","quote":null,"sources":[],"law":[]},{"key":"revival","label":"Revival period","section":"Renewal and rights","meaning":"How long after lapsing you can restart the policy.","status":"not-applicable","value":null,"display":null,"note":"Single premium policy cannot lapse for non-payment. CIS item 13 says lapse, paid-up and revival are 'Not applicable, as this is a single premium product.' A surrendered policy cannot be reinstated.","quote":null,"sources":[],"law":[{"title":"The Insurance Act, 1938","section":"Section 50","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Para 40.1.1 and 40.1.2","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Para 40.1.4","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Para 40.1.6","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Para 40.1.7","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, III.3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule I, Para 1.10","url":"https://indiainsurances.com/law/irdai-products-regs-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule I, Para 1.28","url":"https://indiainsurances.com/law/irdai-products-regs-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule I, Para 1.39","url":"https://indiainsurances.com/law/irdai-products-regs-2024"}]},{"key":"policy_loan","label":"Policy loan","section":"Renewal and rights","meaning":"Whether you can borrow against the policy.","status":"cross-checked","value":"No. Loans are not available under this policy.","display":"No loans","note":null,"quote":"You are not entitled to any loans under this Policy.","sources":[{"clause":"2","heading":"LOANS","page":10,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-2-6"}],"law":[]},{"key":"riders_available","label":"Riders available","section":"Cover","meaning":"Optional add-ons such as accidental death, critical illness or waiver of premium.","status":"cross-checked","value":["None"],"display":"None","note":"From the CIS; no riders are described in any document.","quote":"Riders opted, if any | This is not applicable","sources":[{"clause":null,"heading":"CUSTOMER INFORMATION SHEET / KNOW YOUR POLICY","page":2,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/250#c-customer-information-sheet-know-your-policy-2"}],"law":[]},{"key":"section45","label":"Claims after 3 years (Section 45)","section":"Claims","meaning":"After 3 years a life policy cannot be questioned on any ground, and only for fraud with proof before that.","status":"cross-checked","value":"Section 45 applies: the policy cannot be called in question on any ground after 3 years from issue, commencement of risk, revival or rider date, whichever is later; within 3 years it may be questioned for fraud or for misstatement of a material fact, with written grounds.","display":"Cannot be questioned after 3 years; within 3 years only for fraud or material misstatement","note":"On misstatement (not fraud) repudiation, premiums collected are refunded within 90 days.","quote":"Section 45 Policy shall not be called in question on the ground of mis-statement after three years ... No Policy of Life Insurance shall be called in question on any ground whatsoever after expiry of 3 yrs from a. the date of issuance of policy or b. the date of commencement of risk or c.the date of revival of policy or d. the date of rider to the policy, whichever is later. 2. On the ground of fraud, a policy of Life Insurance may be called in question within 3 years ... Life insurance Policy can be called in question within 3 years on the ground that any statement of or suppression of a fact material to expectancy of life of the insured was incorrectly made ... In case repudiation is on ground of mis-statement and not on fraud, the premium collected on policy till the date of repudiation shall be paid to the insured or legal representative or nominee or assignees of insured, within a period of 90 days from the date of repudiation.","sources":[{"clause":"Section 45","heading":"Policy shall not be called in question on the ground of mis-statement after three years","page":19,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-section-45"}],"law":[{"title":"The Insurance Act, 1938","section":"Section 45","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 10","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Para 10","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, IV.6","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 8","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"tax_note","label":"Tax note in the document","section":"Premium","meaning":"What the document says about tax benefits. Not stated when it only says taxes are charged on the premium. Tax law changes; confirm separately.","status":"cross-checked","value":"Tax benefits may be available as per prevailing tax laws, which are subject to change; consult a tax advisor.","display":"Tax benefits may be available as per prevailing tax laws","note":"Prospectus: annuities under NPS payable to NRIs/OCIs are subject to TDS; GST currently not levied on purchase price from NPS proceeds.","quote":"Tax benefits may be available as per prevailing tax laws. Tax laws, their interpretation and/or application, including benefits arising thereunder are subject to change. You are advised to consult your tax advisor regarding the tax benefits and liabilities applicable to you ... Annuities purchased under NPS payable to Non-Resident Indians (NRIs) / Overseas Citizens of India (OCIs) are subject to Tax Deducted at Source (TDS). ... Currently GST is not to be levied on purchase price for annuity set up from proceeds of NPS scheme.","sources":[{"clause":"2.3","heading":null,"page":13,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-2-3-3"},{"clause":null,"heading":"Customer Service Helpline Number","page":12,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/249#c-customer-service-helpline-number"},{"clause":null,"heading":"Annuity Rates at Sample ages","page":5,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/249#c-annuity-rates-at-sample-ages"}],"law":[]},{"key":"free_look","label":"Free-look period","section":"Renewal and rights","meaning":"Days after you receive the policy in which you can return it for a refund if you do not agree with its terms.","status":"cross-checked","value":{"unit":"days","amount":30},"display":"30 days","note":"Refund of premium less proportionate risk premium, stamp duty, annuity paid and medical examination expenses. For QROPS, NPS or pension-plan proceeds the refund goes back to the source.","quote":"within the Freelook period of thirty (30) days beginning from the date of receiving the policy document. ... You will be entitled for refund of the Premium paid less proportionate risk premium for the period of cover (if any), stamp duty charges, amount of Annuity paid, if any and the expenses incurred on medical examination of the Life Insured ... the proceeds from cancellation in Free look period shall only be transferred back to the fund house or National Pension System Trust or to Us or same insurer from where the money was received","sources":[{"clause":"4.1","heading":null,"page":10,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-4-1-2"},{"clause":"4.2","heading":null,"page":10,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-4-2-3"}],"law":[{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 5","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 5","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 20(1), 20(2)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 20(3) to 20(5)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Insurance Regulatory and Development Authority of India (Protection of Policyholders’ Interests, Operations and Allied Matters of Insurers) Regulations, 2024","section":"Reg 20(6)","url":"https://indiainsurances.com/law/irdai-ppi-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, II.8","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, III.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, III.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"}]},{"key":"grace_period","label":"Grace period","section":"Renewal and rights","meaning":"Days you get after the due date to pay without losing cover or continuity.","status":"not-applicable","value":null,"display":null,"note":"Single premium product: no premiums fall due later. CIS item 11: 'Number of Days: Not applicable, as this is a single premium product.'","quote":null,"sources":[],"law":[{"title":"The Insurance Act, 1938","section":"Section 50","url":"https://indiainsurances.com/law/insurance-act-1938"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 8","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Health Insurance Business, 2024","section":"Ch I Para 9","url":"https://indiainsurances.com/law/irdai-health-mc-2024"},{"title":"Master Circular on Life Insurance Products, 2024","section":"Chapter 1, Para 8","url":"https://indiainsurances.com/law/irdai-life-products-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part A, IV.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Sec 1, Part B, IV.2","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"Master Circular on Protection of Policyholders' Interests, 2024","section":"Para 3","url":"https://indiainsurances.com/law/irdai-ppi-mc-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule I, Para 1.2","url":"https://indiainsurances.com/law/irdai-products-regs-2024"},{"title":"IRDAI (Insurance Products) Regulations, 2024","section":"Schedule III, Para 1.3","url":"https://indiainsurances.com/law/irdai-products-regs-2024"}]},{"key":"eligibility_entry_age","label":"Entry age","section":"Eligibility","meaning":"The youngest and oldest age at which you can buy this policy.","status":"cross-checked","value":"Minimum entry age 30 years and maximum 85 years (age last birthday) of the Annuitant.","display":"30 to 85 years","note":"No minimum age where bought from proceeds of a pension accumulation plan with compulsory annuity purchase or for NPS family members; no maximum for NPS family members or nominees under the insurer's compulsory-annuity pension plans; QROPS minimum 55. Prospectus adds 18 years for existing pension plan holders and 0 years (91 days) for nominees of Axis Max Life pension plan holders. For joint life the limits apply to both lives.","quote":"The minimum entry Age of the Annuitant on the Date of Commencement of Risk should be 30 (Thirty) years. ... The maximum entry Age of the Annuitant on the Date of Commencement of Risk cannot exceed 85 (Eighty-Five) years. ... However, there is no limit to the maximum entry Age for issuance of Policy to family members of the subscribers of National Pension System or nominees under Our pension plan, under which annuitizing is compulsory. ... the minimum Age of the Annuitant on the Date of Commencement of Risk, as per the prevailing His Majesty’s Revenue & Customs (HMRC) regulations shall be 55 (Fifty-Five) years ... For Existing AMLI Pension Plan holders or Pension Plan holder of any other Life Insurance companies will be 18 Years For the nominees of existing Axis Max Life Pension Plan holders will be 0 years (91 days) ... In all the above instances for Joint life annuities the age limits apply to both lives.","sources":[{"clause":"1.2","heading":null,"page":13,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-1-2-4"},{"clause":"1.3","heading":null,"page":13,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-1-3-4"},{"clause":"1.4","heading":null,"page":13,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-1-4-3"},{"clause":null,"heading":"NPS – Default Family Income (option available specifically for National","page":3,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/249#c-nps-default-family-income-option-available-speci"}],"law":[]},{"key":"premium_modes","label":"Premium payment options","section":"Premium","meaning":"How often you can pay: yearly, half-yearly, quarterly, monthly.","status":"cross-checked","value":["Single premium"],"display":"Single premium only","note":"Optional Top Up Premiums (minimum Rs. 1,00,000) may be paid on a Policy Anniversary in the first 10 Policy Years.","quote":"Mode of Premium payment: Single Premium","sources":[{"clause":"Row 4","heading":"Basic Policy details","page":1,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/250#c-row-4"}],"law":[]},{"key":"premium_type","label":"Premium payment type","section":"Premium","meaning":"Single premium, regular premium (every year of the term) or limited premium (fewer years than the term).","status":"cross-checked","value":["Single premium"],"display":"Single premium","note":"Optional Top Up Premiums allowed during the first 10 Policy Years (not for anyone under 30, nor currently for NPS or QROPS).","quote":"A Non-linked Non-Participating Single Premium Individual General Annuity Savings Plan ... Once the Single Premium has been received no other premium payments will be accepted under the Policy except Top Up Premium. ... You will have an option to pay a Top Up Premium on any Policy Anniversary, during the first 10 Policy Years to enhance the Annuity. ... In cases where the Age of any of the Annuitant is less than 30 years the top up option will not be available. ... Currently the TOP-UP facility is not available for NPS subscribers as per the PFRDA regulations. ... Top-Up facility would not be available for QROPS customers.","sources":[{"clause":null,"heading":"AXIS MAX LIFE INSURANCE LIMITED","page":3,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-axis-max-life-insurance-limited-2"},{"clause":"5","heading":"PAYMENT OF PREMIUMS","page":9,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-5-2"},{"clause":"3.1","heading":null,"page":8,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-3-1"},{"clause":"3.5","heading":null,"page":9,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-3-5"},{"clause":null,"heading":"Add-On Benefits","page":7,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/249#c-add-on-benefits"},{"clause":null,"heading":"For policies sourced through QROPS","page":10,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/249#c-for-policies-sourced-through-qrops"}],"law":[]},{"key":"annuity_options","label":"Annuity options","section":"Cover","meaning":"Life annuity, joint life, return of purchase price, increasing annuity...","status":"cross-checked","value":["Single Life Immediate Annuity for life (without Death Benefit)","Single Life Immediate Annuity for life (with Death Benefit)","Joint Life Immediate Annuity for life (without Death Benefit)","Joint Life Immediate Annuity for life (with Death Benefit)"],"display":"Single or Joint Life Immediate Annuity for life, each with or without Death Benefit (return of premium)","note":"Advance Annuity Option (next 5 Policy Years' annuity as a lump sum within 3 months of first death) only under Joint Life with Death Benefit. NPS default Family Income Option also available.","quote":"a) Single Life Immediate Annuity for life (without Death Benefit) b) Single Life Immediate Annuity for life (with Death Benefit) c) Joint Life Immediate Annuity for life (without Death Benefit); and, d) Joint Life Immediate Annuity for life (with Death Benefit). The annuity option once chosen cannot be changed thereafter. ... In case You have chosen ‘Joint Life Immediate Annuity for life (with Death Benefit)’ as Annuity Option, then within 3 months from the date of death of any of the Annuitants, the surviving Annuitant will have an option to receive the present value of Annuity payable in next 5 Policy Years as advance Annuity amount ... Default Family Income Option","sources":[{"clause":"4","heading":"“Annuity Option”","page":6,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-4"},{"clause":"2.1","heading":null,"page":8,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-2-1"},{"clause":"5.2","heading":"Default Family Income Option","page":10,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-5-2-2"}],"law":[]},{"key":"purchase_price_min","label":"Minimum purchase price","section":"Eligibility","meaning":"Smallest lump sum or annuity accepted.","status":"cross-checked","value":"Any amount that results in an annuity of at least Rs. 1,000 a month (Rs. 3,000 a quarter, Rs. 6,000 a half year, Rs. 12,000 a year). Maximum as per Board Approved Underwriting policy.","display":"Enough to buy an annuity of at least Rs. 1,000 a month (Rs. 12,000 a year)","note":"From the prospectus. The minimum annuity limits do not apply to NPS subscribers buying from NPS corpus. Minimum Top Up Premium is Rs. 1,00,000.","quote":"Minimum - The Company will accept any amount till the time it results in an annuity pay-out of at least Rs. 1000 per month. Minimum Limits for Annuities • Monthly – Rs. 1,000 per month • Quarterly - Rs. 3,000 per quarter • Half-yearly - Rs. 6,000 per half year • Annual - Rs. 12,000per annum Maximum - As per Board Approved Underwriting policy. ... The minimum limits for Annuities, is also not applicable for a National Pension System (NPS) Subscriber purchasing from proceeds of NPS corpus. ... The minimum amount that can be paid as Top Up Premium is Rs.1,00,000/","sources":[{"clause":null,"heading":"NPS – Default Family Income (option available specifically for National","page":3,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/249#c-nps-default-family-income-option-available-speci"},{"clause":"3.4","heading":"The minimum amount that can be paid as Top Up Premium is Rs.1,00,000/","page":8,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-3-4"}],"law":[]},{"key":"deferment","label":"Deferment period","section":"Cover","meaning":"For deferred plans, how long before income starts.","status":"cross-checked","value":"None: this is an immediate annuity, paid in arrears at the end of each chosen payout period from the start.","display":"None; immediate annuity paid in arrears","note":"For a minor Annuitant, the annuity starts once he/she turns 18.","quote":"“Immediate Annuity” means an option where the Annuity starts from the Vesting Date as per the payment mode chosen by You; ... A fixed annuity amount guaranteed at the inception of the policy is payable in arrears at the end of every chosen modal period. ... the Annuitant shall start receiving Annuity amount once he/she turns 18 years of Age","sources":[{"clause":"12","heading":"“Immediate Annuity”","page":6,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-12"},{"clause":null,"heading":"Product Benefits","page":5,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/249#c-product-benefits"},{"clause":"6.2","heading":"In case the Annuitant","page":9,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-6-2-2"}],"law":[]},{"key":"annuity_frequency","label":"Payout frequency","section":"Cover","meaning":"Monthly, quarterly, half-yearly, yearly.","status":"cross-checked","value":["Annual","Semi-annual","Quarterly","Monthly"],"display":"Annual, semi-annual, quarterly or monthly","note":"Paid in arrears. Modal factors: semi-annual 0.49, quarterly 0.24, monthly 0.08. Frequency is chosen at inception and cannot be changed.","quote":"The Policy provides annual, semi-annual, quarterly and monthly mode for Annuity payments to the Annuitant. The Modal Factors for this Policy are as follows: i) for annual Premium payment mode - (1); ii) for semi-annual Premium payment mode - (0.49); iii) for quarterly Premium payment mode - (0.24); iv) for monthly Premium payment mode- (0.08); ... The frequency of payment of Annuity can only be chosen at inception and cannot be changed after the Date of Commencement of Risk.","sources":[{"clause":"15","heading":"“Modal Factor”","page":6,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-15"},{"clause":"4.2","heading":null,"page":9,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248#c-4-2-2"}],"law":[]},{"key":"annuity_rate_example","label":"Example annuity rate","section":"Cover","meaning":"An example from the document; rates change with age and over time.","status":"cross-checked","value":"A 65-year-old man with a 60-year-old wife buying Joint Life Immediate Annuity for life (with death benefit) for a Single Premium of Rs. 10,00,000, annual mode, gets Rs. 67,860 a year; on the last death Rs. 10,00,000 is paid to the nominees.","display":"Rs. 67,860 a year for Rs. 10,00,000 (joint life with death benefit, ages 65 and 60)","note":"From the prospectus (the leaflet repeats it); rates as of October 2026 and subject to change. Prospectus table for a male, Single Premium Rs. 10 lacs, age 60: 88,250 (single life without death benefit), 67,870 (single life with death benefit). Its joint life without death benefit column dips from 77,990 at 55 to 73,800 at 60, which looks like a printing error.","quote":"Mr. Sharma is a 65-year-old individual who has just retired from service. He lives with his wife Mrs. Sharma aged 60 years and his two children. ... Joint Life Immediate Annuity for life (with death benefit) with a Single Premium of ₹10,00,000 ... Annuity mode chosen is annual. ... Mr. Sharma gets a guaranteed payout of ₹ 67,860 every year. ... Upon her death, the entire Single Premium of ₹10,00,000 shall be paid to the nominees under the plan. ... 55 | 82,950 | 67,520 | 77,990 | 67,370 ... 60 | 88,250 | 67,870 | 73,800 | 67,590 ... The annuity rates shown above are as of October, 2026.","sources":[{"clause":null,"heading":"Case Study - Joint Life Immediate Annuity for life (with death benefit)","page":2,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/249#c-case-study-joint-life-immediate-annuity-for-life"},{"clause":null,"heading":"Annuity Rates at Sample ages","page":5,"url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/249#c-annuity-rates-at-sample-ages"}],"law":[]}],"documents":[{"kind":"wording","label":"Policy Contract - Individual","pages":20,"fetched_at":"2026-10-16 07:11:48.151385+00","source_url":"https://www.axismaxlife.com/static-page/assets/homepage/SGPP-Individual-Policy-Contract.pdf","url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/248"},{"kind":"wording","label":"Axis Max Life Smart Guaranteed Pension Plan – (UIN: 104N122V01)","pages":17,"fetched_at":"2026-10-17 19:37:46+00","source_url":"https://www.axismaxlife.com/static-page/assets/homepage/SGPP%20V01_Withdrawn.pdf","url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/2518"},{"kind":"wording","label":"Axis Max Life Smart Guaranteed Pension Plan – (UIN: 104N122V23)","pages":7,"fetched_at":"2026-10-17 19:42:09+00","source_url":"https://www.axismaxlife.com/static-page/assets/homepage/Smart%20Guaranteed%20Pension%20Plan%20-%20Individual%20Policy%20Contract_V23_Withdrawn.pdf","url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/2757"},{"kind":"wording","label":"Policy Contract - Group","pages":18,"fetched_at":"2026-10-17 19:44:00+00","source_url":"https://www.axismaxlife.com/static-page/assets/homepage/SGPP-Group-Policy-Contract.pdf","url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/2845"},{"kind":"prospectus","label":"Prospectus","pages":13,"fetched_at":"2026-10-16 07:11:48.151385+00","source_url":"https://www.axismaxlife.com/static-page/assets/homepage/SGPP-Prospectus.pdf","url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/249"},{"kind":"cis","label":"Customer Information Sheet - Individual","pages":3,"fetched_at":"2026-10-16 07:11:48.151385+00","source_url":"https://www.axismaxlife.com/static-page/assets/homepage/SGPP-CIS-Individual.pdf","url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/250"},{"kind":"cis","label":"Customer Information Sheet - Group","pages":11,"fetched_at":"2026-10-17 19:35:59+00","source_url":"https://www.axismaxlife.com/static-page/assets/homepage/SGPP-CIS-Group.pdf","url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/2416"},{"kind":"brochure","label":"Leaflet - Individual","pages":7,"fetched_at":"2026-10-16 07:11:48.151385+00","source_url":"https://www.axismaxlife.com/static-page/assets/homepage/SGPP-Leaflet-Individual.pdf","url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/251"},{"kind":"brochure","label":"Leaflet - Group","pages":7,"fetched_at":"2026-10-17 19:35:47+00","source_url":"https://www.axismaxlife.com/static-page/assets/homepage/SGPP-Leaflet-Group.pdf","url":"https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23/document/2412"}],"versions":[{"uin":"104N122V01","version":null,"approved_on":null},{"uin":"104N122V26","version":null,"approved_on":null},{"uin":"104N122V23","version":null,"approved_on":null}],"where_to_buy":[{"purpose":"buy","kind":"insurer","name":"Axis Max Life Insurance official website","url":"https://www.axismaxlife.com/","note":"Buy directly from the insurer."},{"purpose":"buy","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."}],"claims_and_complaints":[{"purpose":"claim","kind":"insurer","name":"Claims centre","url":"https://www.axismaxlife.com/claims-centre","note":null},{"purpose":"claim","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."},{"purpose":"grievance","kind":"insurer","name":"Grievance redressal","url":"https://www.axismaxlife.com/customer-servicing/grievance-redressal","note":null},{"purpose":"grievance","kind":"official","name":"Bima Bharosa (IRDAI grievance portal)","url":"https://bimabharosa.irdai.gov.in/","note":"Register and track a complaint against any insurer with IRDAI. Complain to the insurer first; escalate here if the reply is late or unsatisfactory."},{"purpose":"grievance","kind":"official","name":"e-Daakhil (consumer commission e-filing)","url":"https://edaakhil.nic.in/","note":"Not reachable from our crawler on 2026-10-19; use e-Jagriti if this link does not open."},{"purpose":"grievance","kind":"official","name":"e-Jagriti (consumer commission filing)","url":"https://e-jagriti.gov.in/","note":"Ministry of Consumer Affairs platform for consumer commission cases, a route for insurance disputes that the Ombudsman does not settle."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Ahmedabad","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Gujarat, Dadra & Nagar Haveli, Daman and Diu. Email: oio.ahmedabad@cioins.co.in. Phone: 079 - 25501201/02. Address: Office of the Insurance Ombudsman, Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, AHMEDABAD – 380 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bengaluru","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Karnataka. Email: oio.bengaluru@cioins.co.in. Phone: 080 - 26652048 / 26652049. Address: Office of the Insurance Ombudsman, Jeevan Soudha Building,PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru – 560 078."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bhopal","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Madhya Pradesh, Chhattisgarh. Email: oio.bhopal@cioins.co.in. Phone: 0755 - 2769201 / 2769202 / 2769203. Address: Office of the Insurance Ombudsman, 1st floor,\"Jeevan Shikha\", 60-B,Hoshangabad Road, Opp. Gayatri Mandir,Arera Hills Bhopal – 462 011."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Bhubaneswar","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Odisha. Email: oio.bhubaneswar@cioins.co.in. Phone: 0674 - 2596461 /2596455/2596429/2596003. Address: Office of the Insurance Ombudsman, 62, Forest park, Bhubaneswar – 751 009."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Chandigarh","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Punjab, Haryana (excluding Gurugram, Faridabad, Sonepat and Bahadurgarh), Himachal Pradesh, Union Territories of Jammu & Kashmir,Ladakh & Chandigarh. Email: oio.chandigarh@cioins.co.in. Phone: 0172-2706468. Address: Office Of The Insurance Ombudsman, Jeevan Deep Building SCO 20-27, Ground Floor Sector- 17 A, Chandigarh – 160 017."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Chennai","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Tamil Nadu, PuducherryTown and Karaikal (which are part of Puducherry). Email: oio.chennai@cioins.co.in. Phone: 044 - 24333668 / 24333678. Address: Office of the Insurance Ombudsman, Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, CHENNAI – 600 018."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Delhi","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Delhi & following Districts of Haryana - Gurugram, Faridabad, Sonepat & Bahadurgarh. Email: oio.delhi@cioins.co.in. Phone: 011 - 46013992/23213504/23232481. Address: Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi – 110 002."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Guwahati","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura. Email: oio.guwahati@cioins.co.in. Phone: 0361 - 2632204 / 2602205 / 2631307. Address: Office of the Insurance Ombudsman, Jeevan Nivesh, 5th Floor, Near Pan Bazar , S.S. Road, Guwahati – 781001(ASSAM)."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Hyderabad","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Andhra Pradesh, Telangana, Yanam and part of Union Territory of Puducherry. Email: oio.hyderabad@cioins.co.in. Phone: 040 - 23312122 / 23376991 / 23376599 / 23328709 / 23325325. Address: Office of the Insurance Ombudsman, 6-2-46, 1st floor, \"Moin Court\", Lane Opp.Hyundai Showroom , A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Jaipur","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Rajasthan. Email: oio.jaipur@cioins.co.in. Phone: 0141- 2740363. Address: Office of the Insurance Ombudsman, Jeevan Nidhi – II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Kochi","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Kerala, Lakshadweep, Mahe-a part of Union Territory of Puducherry. Email: oio.ernakulam@cioins.co.in. Phone: 0484 - 2358759. Address: Office of the Insurance Ombudsman, 10th Floor, Jeevan Prakash,LIC Building, Opp to Maharaja's College Ground,M.G.Road, Kochi - 682 011."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Kolkata","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: West Bengal, Sikkim, Andaman & Nicobar Islands. Email: oio.kolkata@cioins.co.in. Phone: 033 - 22124339 / 22124341. Address: Office of the Insurance Ombudsman, Hindustan Bldg. Annexe, 7th Floor, 4, C.R. Avenue, KOLKATA - 700 072."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Lucknow","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Districts of Uttar Pradesh : Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur,Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorkhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar. Email: oio.lucknow@cioins.co.in. Phone: 0522 - 4002082 / 3500613. Address: Office of the Insurance Ombudsman, 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Mumbai","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: List of wards under Mumbai Metropolitan Region excluding wards in Mumbai – i.e M/E, M/W, N , S and T covered under Office of Insurance Ombudsman Thane and excluding areas of Navi Mumbai. Email: oio.mumbai@cioins.co.in. Phone: 022 - 69038800/27/29/31/32/33. Address: Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Noida","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: State of Uttarakhand and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshehar, Etah, Kannauj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautam Buddh nagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur. Email: oio.noida@cioins.co.in. Phone: 0120-4027589. Address: Office of the Insurance Ombudsman, Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: offices and jurisdiction","url":"https://www.cioins.co.in/Ombudsman","note":"Addresses, phone numbers, e-mail and the states or districts each Ombudsman office covers."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Patna","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Bihar, Jharkhand. Email: oio.patna@cioins.co.in. Phone: 0612-2547068. Address: Office of the Insurance Ombudsman, 2nd Floor, Lalit Bhawan, Bailey Road, Patna 800 001."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Pune","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: State of Goa and State of Maharashtra excluding areas of Navi Mumbai, Thane district,Palghar District, Raigad district & Mumbai Metropolitan Region. Email: oio.pune@cioins.co.in. Phone: 020-24471175. Address: Office of the Insurance Ombudsman, Jeevan Darshan Bldg., 3rd Floor, C.T.S. No.s. 195 to 198, N.C. Kelkar Road, Narayan Peth, Pune – 411 030."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: register a complaint online","url":"https://cioins.co.in/Complaint/Online","note":"Council for Insurance Ombudsmen. Free. For disputes with an insurer after its own grievance process; the office is chosen by where you live (see the offices list)."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman, Thane","url":"https://www.cioins.co.in/Ombudsman","note":"Covers: Area of Navi Mumbai, Thane District, Raigad District, Palghar District and wards of Mumbai , M/East, M/West, N, S and T. Email: oio.thane@cioins.co.in. Phone: 022-20812868/69. Address: Office of the Insurance Ombudsman, Jeevan Chintamani Building, 2nd Floor,Near New RTO Office, Louis Wadi,Vasantrao Naik Mahamarg, Thane (West)- 400604."},{"purpose":"grievance","kind":"official","name":"National Consumer Helpline","url":"https://consumerhelpline.gov.in/public/","note":"Government consumer helpline; can take up a complaint before you go to a consumer commission."},{"purpose":"port","kind":"ours","name":"Get free help from IndiaInsurances","url":"/help","note":"Free. We do not sell insurance and earn no commission; your request is not passed to anyone."},{"purpose":"renew","kind":"insurer","name":"Pay renewal premium","url":"https://www.axismaxlife.com/cs/pay-online","note":null}],"notice":"Information, not advice. IndiaInsurances is not an insurer or an insurance intermediary, does not sell insurance and earns no commission. Policy terms change and your own policy schedule can differ: always confirm with the policy document and the insurer before you buy or claim.","cite_as":"Axis Max Life Smart Guaranteed Pension Plan (UIN 104N122V23), IndiaInsurances, https://indiainsurances.com/policy/axis-max-life-insurance/axis-max-life-smart-guaranteed-pension-plan-104n122v23"}