{"insurer":{"slug":"universal-sompo-general-insurance","name":"Universal Sompo General Insurance Company Limited","url":"https://indiainsurances.com/insurer/universal-sompo-general-insurance"},"contacts":[{"purpose":"claim","channel":"email","value":"contactclaims@universalsompo.com","label":"Claims Email","level":null,"hours":null,"applies_to":"all","source_url":"https://www.universalsompo.com/resourse-grievance-redressal/","quote":"e Claim Details\nTPA’s Servicing Group Health Insurance\nDownload Pulz App\nConnect with Us\ncontactus@universalsompo.com\ncontactclaims@universalsompo.com\nHealth Insurance :\nComplete Healthcare Insurance\nA Plus Health Insurance\nSaral Suraksha Bima\nGroup Mashak Rakshak Polic","fetched_at":"2026-10-20"},{"purpose":"claim","channel":"email","value":"contactus@universalsompo.com","label":"Theft Claim Email","level":null,"hours":null,"applies_to":"motor","source_url":"https://www.universalsompo.com/claimintimation/","quote":"ntimate claim.\nFor\nTheft Claim\n, please connect with us on below details.\nPhone:\n1800-22-4030\n,\n1800-200-4030\nor\nEmail:\ncontactus@universalsompo.com\nOk\nView All Policies\nHealth Insurance\nComplete Healthcare Insurance\nSuper Healthcare Insurance\nArogya SanjeevaniInsuran","fetched_at":"2026-10-20"},{"purpose":"claim","channel":"phone","value":"1800-22-4030","label":"Claims Toll Free Number (MTNL/BSNL Lines)","level":null,"hours":null,"applies_to":"all","source_url":"https://www.universalsompo.com/claims/","quote":null,"fetched_at":"2026-10-20"},{"purpose":"claim","channel":"phone","value":"022-41582900 - 41582999","label":"Claims Helpline Number","level":null,"hours":null,"applies_to":"all","source_url":"https://www.universalsompo.com/claims/","quote":"tactclaims@universalsompo.com 2. Call on our Toll Free number 1-800-22-4030 (from MTNL & BSNL Lines) 3. Helpline number 022-41582900 - 41582999\nIn case of telephonic contact, our call centre executive shall note down the basic requirements and pass on the informa","fetched_at":"2026-10-20"},{"purpose":"claim","channel":"phone","value":"1800-200-4030","label":"Motor Claim Intimation Toll Free","level":null,"hours":"24/7","applies_to":"motor","source_url":"https://www.universalsompo.com/claimintimation/","quote":"Motor Claim Intimation for Coverage | Universal Sompo\n24/7, Customer Care\n1800-22-4030\n,\n1800-200-4030\nCrop Helpline No.\n1800-200-5142\nSenior Citizen\n1800-267-4030\nAbout\r\n                                us\nContact Us\nLogin","fetched_at":"2026-10-20"},{"purpose":"claim","channel":"phone","value":"1800-200-5142","label":"Crop Helpline Number","level":null,"hours":null,"applies_to":"crop","source_url":"https://www.universalsompo.com/claimintimation/","quote":"otor Claim Intimation for Coverage | Universal Sompo\n24/7, Customer Care\n1800-22-4030\n,\n1800-200-4030\nCrop Helpline No.\n1800-200-5142\nSenior Citizen\n1800-267-4030\nAbout\r\n                                us\nContact Us\nLogin\nI am a Customer\nI am an Agent\nP","fetched_at":"2026-10-20"},{"purpose":"customer-care","channel":"email","value":"contactus@universalsompo.com","label":"Customer Care Email","level":null,"hours":null,"applies_to":"all","source_url":"https://www.universalsompo.com/resourse-grievance-redressal/","quote":"ms\nClaim Status\nCrop Insurance Claim Details\nTPA’s Servicing Group Health Insurance\nDownload Pulz App\nConnect with Us\ncontactus@universalsompo.com\ncontactclaims@universalsompo.com\nHealth Insurance :\nComplete Healthcare Insurance\nA Plus Health Insurance\nSaral Suraksh","fetched_at":"2026-10-20"},{"purpose":"customer-care","channel":"phone","value":"1800-200-4030","label":"Customer Care","level":null,"hours":"24/7","applies_to":"all","source_url":"https://www.universalsompo.com/resourse-grievance-redressal/","quote":"s or investment of premiums. Public receiving such phone calls are requested to lodge a police complaint.\nCustomer Care\n1800-200-4030\nCrop Helpline\n14447\n,\n1800-200-5142\nSenior Citizen\n1800-267-4030\nAbout Us\nContact Us\nGrievance Redressal\nLogin\nI am a C","fetched_at":"2026-10-20"},{"purpose":"customer-care","channel":"phone","value":"14447","label":"Crop Helpline","level":null,"hours":null,"applies_to":"crop","source_url":"https://www.universalsompo.com/resourse-grievance-redressal/","quote":"Public receiving such phone calls are requested to lodge a police complaint.\nCustomer Care\n1800-200-4030\nCrop Helpline\n14447\n,\n1800-200-5142\nSenior Citizen\n1800-267-4030\nAbout Us\nContact Us\nGrievance Redressal\nLogin\nI am a Customer\nI am an Agen","fetched_at":"2026-10-20"},{"purpose":"customer-care","channel":"phone","value":"1800-200-5142","label":"Crop Helpline","level":null,"hours":null,"applies_to":"crop","source_url":"https://www.universalsompo.com/resourse-grievance-redressal/","quote":"receiving such phone calls are requested to lodge a police complaint.\nCustomer Care\n1800-200-4030\nCrop Helpline\n14447\n,\n1800-200-5142\nSenior Citizen\n1800-267-4030\nAbout Us\nContact Us\nGrievance Redressal\nLogin\nI am a Customer\nI am an Agent\nMy Transaction","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"email","value":"gro@universalsompo.com","label":"Grievance Redressal Officer Email","level":1,"hours":null,"applies_to":"all","source_url":"https://www.universalsompo.com/resourse-grievance-redressal/","quote":"e Co Ltd.\nUnit No. 601 & 602, 6th Floor,\nReliable Tech Park, Thane - Belapur Rd,\nNavi Mumbai, Maharashtra 400708\nEmail: gro@universalsompo.com\nContact Us for Grievance\n1800-200-4030 / 1800-22-4030\n(24/7 Assistance Services)\nVisit Branch\nGrievance Redressal Offic","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"phone","value":"1800-200-4030","label":"Grievance Redressal Contact","level":1,"hours":"24/7 Assistance Services","applies_to":"all","source_url":"https://www.universalsompo.com/resourse-grievance-redressal/","quote":"s or investment of premiums. Public receiving such phone calls are requested to lodge a police complaint.\nCustomer Care\n1800-200-4030\nCrop Helpline\n14447\n,\n1800-200-5142\nSenior Citizen\n1800-267-4030\nAbout Us\nContact Us\nGrievance Redressal\nLogin\nI am a C","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"phone","value":"1800-22-4030","label":"Grievance Redressal Contact","level":1,"hours":"24/7 Assistance Services","applies_to":"all","source_url":"https://www.universalsompo.com/resourse-grievance-redressal/","quote":"ne - Belapur Rd,\nNavi Mumbai, Maharashtra 400708\nEmail: gro@universalsompo.com\nContact Us for Grievance\n1800-200-4030 / 1800-22-4030\n(24/7 Assistance Services)\nVisit Branch\nGrievance Redressal Officer (GRO)\nWalk-into any of our nearest branches and req","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"address","value":"Grievance cell, Universal Sompo General Insurance Co.Ltd, Unit No. 601 & 602, 6th Floor, Reliable Tech Park, Thane - Belapur Rd, Airoli, Navi Mumbai, Maharashtra 400708","label":"Grievance Cell Postal Address","level":null,"hours":null,"applies_to":"all","source_url":"https://www.universalsompo.com/assets/file/withdrawn-products/pos-critical-Illness-insurance-policy/policy-wording.pdf","quote":"ww.universalsompo.com\nToll free: 1800-22-4030 Senior Citizen1800-267-4030\nE-mail: contactus@universalsompo.com Courier: Grievance cell, Universal Sompo General Insurance Co.Ltd, Unit No. 601 & 602, 6th Floor, Reliable Tech Park, Thane - Belapur Rd, Airoli, Navi Mumbai, Maharashtra 400708\nlnsured person may also approach the grievance cell at any of the company's branches with the details of grievance lf l","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"email","value":"contactus@universalsompo.com","label":"Grievance Email","level":null,"hours":null,"applies_to":"all","source_url":"https://www.universalsompo.com/assets/file/withdrawn-products/pos-individual-accident-policy/policy-wordings.pdf","quote":"case You are aggrieved in any way, You may register a grievance or Complaint by visiting Our website or write to us on contactus@universalsompo.com. You may also contact the Branch from where You have bought the Policy or the Complaints Coordinator who can be reached","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"phone","value":"1-800-224030","label":"Toll Free Number for Grievance (MTNL/BSNL Users)","level":null,"hours":null,"applies_to":"all","source_url":"https://www.universalsompo.com/assets/file/withdrawn-products/pos-individual-accident-policy/policy-wordings.pdf","quote":"the Complaints Coordinator who can be reached at Our Registered Office. You may also contact on Our Toll Free Numbers: 1-800-224030 (For MTNL/BSNL Users) or 1- 800– 2004030 or on chargeable numbers at +91-22-41659800/+91-22-41659900 You can also visit","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"phone","value":"1-800-2004030","label":"Toll Free Number for Grievance","level":null,"hours":null,"applies_to":"all","source_url":"https://www.universalsompo.com/assets/file/withdrawn-products/pos-individual-accident-policy/policy-wordings.pdf","quote":null,"fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"phone","value":"+91-22-41659800","label":"Chargeable Number for Grievance","level":null,"hours":null,"applies_to":"all","source_url":"https://www.universalsompo.com/assets/file/withdrawn-products/pos-individual-accident-policy/policy-wordings.pdf","quote":"lso contact on Our Toll Free Numbers: 1-800-224030 (For MTNL/BSNL Users) or 1- 800– 2004030 or on chargeable numbers at +91-22-41659800/+91-22-41659900 You can also visit Our Company website and click under links Grievance Notification If the issue still","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"phone","value":"+91-22-41659900","label":"Chargeable Number for Grievance","level":null,"hours":null,"applies_to":"all","source_url":"https://www.universalsompo.com/assets/file/withdrawn-products/pos-individual-accident-policy/policy-wordings.pdf","quote":"ur Toll Free Numbers: 1-800-224030 (For MTNL/BSNL Users) or 1- 800– 2004030 or on chargeable numbers at +91-22-41659800/+91-22-41659900 You can also visit Our Company website and click under links Grievance Notification If the issue still remains unresolv","fetched_at":"2026-10-20"},{"purpose":"senior-citizen","channel":"email","value":"seniorcitizen@universalsompo.com","label":"Senior Citizen Email","level":null,"hours":null,"applies_to":"senior-citizen","source_url":"https://www.universalsompo.com/resourse-grievance-redressal/","quote":"al Policy\nBima Bharosa\nClick Here :\nhttps://bimabharosa.irdai.gov.in\nSenior Citizen\nToll Free : 1800-267-4030\nEmail To: seniorcitizen@universalsompo.com\nRegister Grievance\nTrack Grievance\nIn case, you are not satisfied with the decision/resolution of the above office or h","fetched_at":"2026-10-20"},{"purpose":"senior-citizen","channel":"phone","value":"1800-267-4030","label":"Senior Citizen","level":null,"hours":null,"applies_to":"senior-citizen","source_url":"https://www.universalsompo.com/resourse-grievance-redressal/","quote":"e requested to lodge a police complaint.\nCustomer Care\n1800-200-4030\nCrop Helpline\n14447\n,\n1800-200-5142\nSenior Citizen\n1800-267-4030\nAbout Us\nContact Us\nGrievance Redressal\nLogin\nI am a Customer\nI am an Agent\nMy Transaction\nProducts\nHealth Insurance\nFo","fetched_at":"2026-10-20"},{"purpose":"nodal","channel":"email","value":"gopal.chetri@universalsompo.com","label":"Nodal Officer","level":null,"hours":null,"applies_to":"all","source_url":"https://www.universalsompo.com/resourse-grievance-redressal/","quote":"d the details of our Nodal officer, toll-free number for policy & claims assistance. Nodal Officer –\nGopal Chetri – gopal.chetri@universalsompo.com - 8291813923, Toll Free number - 1800 200 4030,\n| BEWARE OF SPURIOUS PHONE CALLS AND FICTITIOUS AND FRAUDULENT OFFERS,","fetched_at":"2026-10-20"},{"purpose":"nodal","channel":"phone","value":"8291813923","label":"Nodal Officer","level":null,"hours":null,"applies_to":"all","source_url":"https://www.universalsompo.com/resourse-grievance-redressal/","quote":", toll-free number for policy & claims assistance. Nodal Officer –\nGopal Chetri – gopal.chetri@universalsompo.com - 8291813923, Toll Free number - 1800 200 4030,\n| BEWARE OF SPURIOUS PHONE CALLS AND FICTITIOUS AND FRAUDULENT OFFERS, IRDAI or its","fetched_at":"2026-10-20"},{"purpose":"nodal","channel":"phone","value":"1800 200 4030","label":"Toll Free number for policy & claims assistance","level":null,"hours":"24/7","applies_to":"all","source_url":"https://www.universalsompo.com/resourse-grievance-redressal/","quote":"claims assistance. Nodal Officer –\nGopal Chetri – gopal.chetri@universalsompo.com - 8291813923, Toll Free number - 1800 200 4030,\n| BEWARE OF SPURIOUS PHONE CALLS AND FICTITIOUS AND FRAUDULENT OFFERS, IRDAI or its officials do not involved in activ","fetched_at":"2026-10-20"}],"official":[{"purpose":"grievance","kind":"official","name":"Bima Bharosa (IRDAI grievance portal)","url":"https://bimabharosa.irdai.gov.in/","note":"Register and track a complaint against any insurer with IRDAI. Complain to the insurer first; escalate here if the reply is late or unsatisfactory."},{"purpose":"grievance","kind":"official","name":"e-Daakhil (consumer commission e-filing)","url":"https://edaakhil.nic.in/","note":"Not reachable from our crawler on 2026-10-19; use e-Jagriti if this link does not open."},{"purpose":"grievance","kind":"official","name":"e-Jagriti (consumer commission filing)","url":"https://e-jagriti.gov.in/","note":"Ministry of Consumer Affairs platform for consumer commission cases, a route for insurance disputes that the Ombudsman does not settle."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: offices and jurisdiction","url":"https://www.cioins.co.in/Ombudsman","note":"Addresses, phone numbers, e-mail and the states or districts each Ombudsman office covers."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: register a complaint online","url":"https://cioins.co.in/Complaint/Online","note":"Council for Insurance Ombudsmen. Free. For disputes with an insurer after its own grievance process; the office is chosen by where you live (see the offices list)."},{"purpose":"grievance","kind":"official","name":"National Consumer Helpline","url":"https://consumerhelpline.gov.in/public/","note":"Government consumer helpline; can take up a complaint before you go to a consumer commission."}],"ombudsman_offices":"https://indiainsurances.com/api/v1/complaint-path?insurer=universal-sompo-general-insurance&state=","note":"Copied from the insurer's own pages and policy wordings; every value was found verbatim at source_url on fetched_at. Check the source before sending.","page":"https://indiainsurances.com/complain/universal-sompo-general-insurance"}