{"insurer":{"slug":"tata-aig-general-insurance","name":"Tata AIG General Insurance Company Limited","url":"https://indiainsurances.com/insurer/tata-aig-general-insurance"},"contacts":[{"purpose":"claim","channel":"address","value":"TATA AIG General Insurance Company Limited, 5th and 6th Floor, Imperial Towers, H.No 7-1-6-617/A, GHMC No - 615,616, Ameerpet, Hyderabad – 500016, Telangana","label":"Claims Submission Address","level":null,"hours":null,"applies_to":"health","source_url":"https://www.tataaig.com/s3/medicare_select_cis_e7df7ce2ec.pdf","quote":"tion or procedure. Submit claim documents within 15 days of occurrence of incident. Kindly send the claim documents to: TATA AIG General Insurance Company Limited, 5th and 6th Floor, Imperial Towers, H.No 7-1- 6-617/A, GHMC No - 615,616, Ameerpet, Hyderabad – 500016, Telangana, Phone-040-66864900 Assistance: 1. Website www.tataaig.com or Call 24*7 Customer Support No.: 022 6489 8282/1800 267 1","fetched_at":"2026-10-20"},{"purpose":"claim","channel":"email","value":"healthclaimsupport@tataaig.com","label":"Health Claims Support Email","level":null,"hours":null,"applies_to":"health","source_url":"https://www.tataaig.com/s3/medicare_select_prospectus_efd23b0ad6.pdf","quote":"al Towers, H.No 7-1-6-617/A, GHMC No - 615,616, Ameerpet, Hyderabad – 500016, Telangana, Phone: 040-66864900\nEmail ID | healthclaimsupport@tataaig.com\nCustomer Support Number: | 022 6489 8282 / 1800 267 1955 (nly for senior citizen policy holders)\nWebsite | www.tataaig.","fetched_at":"2026-10-20"},{"purpose":"claim","channel":"phone","value":"040-66864900","label":"Claims Administrator Phone","level":null,"hours":null,"applies_to":"health","source_url":"https://www.tataaig.com/s3/medicare_select_prospectus_efd23b0ad6.pdf","quote":"th and 6th Floor, Imperial Towers, H.No 7-1-6-617/A, GHMC No - 615,616, Ameerpet, Hyderabad – 500016, Telangana, Phone: 040-66864900\nEmail ID | healthclaimsupport@tataaig.com\nCustomer Support Number: | 022 6489 8282 / 1800 267 1955 (nly for senior citi","fetched_at":"2026-10-20"},{"purpose":"customer-care","channel":"phone","value":"022 6489 8282","label":"Customer Support Number","level":null,"hours":"24*7","applies_to":"all","source_url":"https://www.tataaig.com/grievance-redressal-policy","quote":"are not satisfied with our services and wish to lodge a complaint, please feel free to call our Customer Support Number 022 6489 8282(Charges Applied) or 022-66939500 (tolled)\nDownload Our App\nFollow Us\nCompany\nAbout Us\nPublic Disclosures\nInvestors\nCont","fetched_at":"2026-10-20"},{"purpose":"customer-care","channel":"phone","value":"1800 267 1955","label":"Customer Support Number (only for senior citizen policy holders)","level":null,"hours":"24*7","applies_to":"senior-citizen","source_url":"https://www.tataaig.com/grievance-redressal-policy","quote":"arashtra, India. CIN: U85110MH2000PLC128425.\nIRDA of India Regn. No. 108. 24*7 Customer Support Number: 022 6489 8282 / 1800 267 1955 (only for senior citizen policy holders). Email Id –\ncustomersupport@tataaig.com\n.\nCategory of Certificate of Registrat","fetched_at":"2026-10-20"},{"purpose":"customer-care","channel":"phone","value":"1800-267-6115","label":"Call to Buy New Policy","level":null,"hours":null,"applies_to":"all","source_url":"https://www.tataaig.com/contact-us","quote":"rch keywords for relevant FAQs.\nContact Us\nGet Mobile App\nGet Mobile App\nWhatsApp\n+91-9136160375\nCall to Buy New Policy\n1800-267-6115\nEmail:\ncustomersupport@tataaig.com\n24/7 Customer Support Number (Charges Apply)\n022-6489-8282\nSenior Citizen Policy Hol","fetched_at":"2026-10-20"},{"purpose":"customer-care","channel":"phone","value":"022-6489-8282","label":"24/7 Customer Support Number (Charges Apply)","level":null,"hours":"24/7","applies_to":"all","source_url":"https://www.tataaig.com/contact-us","quote":"75\nCall to Buy New Policy\n1800-267-6115\nEmail:\ncustomersupport@tataaig.com\n24/7 Customer Support Number (Charges Apply)\n022-6489-8282\nSenior Citizen Policy Holders\n1800 267 1955\nDownload Our App\nFollow Us\nCompany\nAbout Us\nPublic Disclosures\nInvestors\nCo","fetched_at":"2026-10-20"},{"purpose":"customer-care","channel":"whatsapp","value":"+91-9136160375","label":"WhatsApp Contact","level":null,"hours":null,"applies_to":"all","source_url":"https://www.tataaig.com/contact-us","quote":"Search\nChoose dropdown options and search keywords for relevant FAQs.\nContact Us\nGet Mobile App\nGet Mobile App\nWhatsApp\n+91-9136160375\nCall to Buy New Policy\n1800-267-6115\nEmail:\ncustomersupport@tataaig.com\n24/7 Customer Support Number (Charges Apply)\n02","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"email","value":"customersupport@tataaig.com","label":"Customer Service Desk","level":1,"hours":null,"applies_to":"all","source_url":"https://www.tataaig.com/grievance-redressal-policy","quote":"committed to extend the best possible services to its customers. Please feel free to email the customer service desk at\ncustomersupport@tataaig.com\n. After investigating the matter internally and subsequent closure, we will send our response within a period of 7 days","fetched_at":"2026-10-20"},{"purpose":"escalation","channel":"email","value":"manager.customersupport@tataaig.com","label":"Escalation Level 1","level":2,"hours":null,"applies_to":"all","source_url":"https://www.tataaig.com/grievance-redressal-policy","quote":"Escalation Level 1\nFor lack of a response or if the resolution still does not meet your expectations, you can write to\nmanager.customersupport@tataaig.com\n. After investigating the matter internally and subsequent closure, we will send our response within a period of 7 days","fetched_at":"2026-10-20"},{"purpose":"escalation","channel":"email","value":"head.customerservices@tataaig.com","label":"Escalation Level 2 - Head - Customer Services","level":3,"hours":null,"applies_to":"all","source_url":"https://www.tataaig.com/grievance-redressal-policy","quote":"a response or if the resolution still does not meet your expectations, you can write to the Head - Customer Services at\nhead.customerservices@tataaig.com\nAfter examining the matter, we will send you our final response within a period of 7 days from the date of receipt of y","fetched_at":"2026-10-20"}],"official":[{"purpose":"grievance","kind":"official","name":"Bima Bharosa (IRDAI grievance portal)","url":"https://bimabharosa.irdai.gov.in/","note":"Register and track a complaint against any insurer with IRDAI. Complain to the insurer first; escalate here if the reply is late or unsatisfactory."},{"purpose":"grievance","kind":"official","name":"e-Daakhil (consumer commission e-filing)","url":"https://edaakhil.nic.in/","note":"Not reachable from our crawler on 2026-10-19; use e-Jagriti if this link does not open."},{"purpose":"grievance","kind":"official","name":"e-Jagriti (consumer commission filing)","url":"https://e-jagriti.gov.in/","note":"Ministry of Consumer Affairs platform for consumer commission cases, a route for insurance disputes that the Ombudsman does not settle."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: offices and jurisdiction","url":"https://www.cioins.co.in/Ombudsman","note":"Addresses, phone numbers, e-mail and the states or districts each Ombudsman office covers."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: register a complaint online","url":"https://cioins.co.in/Complaint/Online","note":"Council for Insurance Ombudsmen. Free. For disputes with an insurer after its own grievance process; the office is chosen by where you live (see the offices list)."},{"purpose":"grievance","kind":"official","name":"National Consumer Helpline","url":"https://consumerhelpline.gov.in/public/","note":"Government consumer helpline; can take up a complaint before you go to a consumer commission."}],"ombudsman_offices":"https://indiainsurances.com/api/v1/complaint-path?insurer=tata-aig-general-insurance&state=","note":"Copied from the insurer's own pages and policy wordings; every value was found verbatim at source_url on fetched_at. Check the source before sending.","page":"https://indiainsurances.com/complain/tata-aig-general-insurance"}