{"insurer":{"slug":"sbi-general-insurance","name":"SBI General Insurance Company Limited","url":"https://indiainsurances.com/insurer/sbi-general-insurance"},"contacts":[{"purpose":"claim","channel":"email","value":"customer.care@sbigeneral.in","label":"Motor Claims Email","level":null,"hours":null,"applies_to":"motor","source_url":"https://www.sbigeneral.in/claim/motor","quote":"m\nRegister or Track Claim Status with one simple click\nIntimate Claim\nCheck Claim Status\n1800 102 1111\n(Available 24/7)\ncustomer.care@sbigeneral.in\nMail ID\nSmooth rides, smoother claims\nBecause you deserve worry-free journeys, always\nDownload SBIG App\nRegister or Tra","fetched_at":"2026-10-20"},{"purpose":"claim","channel":"email","value":"sbig.health@sbigeneral.in","label":"Health Claims Email","level":null,"hours":null,"applies_to":"health","source_url":"https://www.sbigeneral.in/claim/health","quote":"ailable 24/7\n1800 210 3366\n/\n1800 210 6366\nSMS Us:\n“HEALTHCLAIM”\nto\n561612\nEmail Us:\nseniorcitizen.health@sbigeneral.in\nsbig.health@sbigeneral.in\n18,000+\nNetwork Hospitals\nHealth Vertical Office:\nSBI General Insurance Company Limited,\n9th Floor, Westport, Pan Card","fetched_at":"2026-10-20"},{"purpose":"claim","channel":"email","value":"seniorcitizen.health@sbigeneral.in","label":"Senior Citizen Health Claims Email","level":null,"hours":null,"applies_to":"health","source_url":"https://www.sbigeneral.in/claim/health","quote":"Feel Free to Reach Out\nCall Us:\nAvailable 24/7\n1800 210 3366\n/\n1800 210 6366\nSMS Us:\n“HEALTHCLAIM”\nto\n561612\nEmail Us:\nseniorcitizen.health@sbigeneral.in\nsbig.health@sbigeneral.in\n18,000+\nNetwork Hospitals\nHealth Vertical Office:\nSBI General Insurance Company Limited,\n9th","fetched_at":"2026-10-20"},{"purpose":"claim","channel":"phone","value":"1800 102 1111","label":"Motor Claims Toll-free Number","level":null,"hours":"Available 24/7","applies_to":"motor","source_url":"https://www.sbigeneral.in/claim/motor","quote":"e Claim\nFAQs\nDownload Claim Form\nRegister or Track Claim Status with one simple click\nIntimate Claim\nCheck Claim Status\n1800 102 1111\n(Available 24/7)\ncustomer.care@sbigeneral.in\nMail ID\nSmooth rides, smoother claims\nBecause you deserve worry-free journ","fetched_at":"2026-10-20"},{"purpose":"claim","channel":"phone","value":"1800 210 3366","label":"Health Claims Toll-free Number","level":null,"hours":"Available 24/7","applies_to":"health","source_url":"https://www.sbigeneral.in/claim/health","quote":"e simple click\nCheck Claim Status\nIntimate Claim\nFor any Queries, Please Feel Free to Reach Out\nCall Us:\nAvailable 24/7\n1800 210 3366\n/\n1800 210 6366\nSMS Us:\n“HEALTHCLAIM”\nto\n561612\nEmail Us:\nseniorcitizen.health@sbigeneral.in\nsbig.health@sbigeneral.in","fetched_at":"2026-10-20"},{"purpose":"claim","channel":"phone","value":"1800 210 6366","label":"Health Claims Toll-free Number","level":null,"hours":"Available 24/7","applies_to":"health","source_url":"https://www.sbigeneral.in/claim/health","quote":"heck Claim Status\nIntimate Claim\nFor any Queries, Please Feel Free to Reach Out\nCall Us:\nAvailable 24/7\n1800 210 3366\n/\n1800 210 6366\nSMS Us:\n“HEALTHCLAIM”\nto\n561612\nEmail Us:\nseniorcitizen.health@sbigeneral.in\nsbig.health@sbigeneral.in\n18,000+\nNetwork","fetched_at":"2026-10-20"},{"purpose":"claim","channel":"sms","value":"561612","label":"Health Claims SMS 'HEALTHCLAIM'","level":null,"hours":null,"applies_to":"health","source_url":"https://www.sbigeneral.in/claim/health","quote":"y Queries, Please Feel Free to Reach Out\nCall Us:\nAvailable 24/7\n1800 210 3366\n/\n1800 210 6366\nSMS Us:\n“HEALTHCLAIM”\nto\n561612\nEmail Us:\nseniorcitizen.health@sbigeneral.in\nsbig.health@sbigeneral.in\n18,000+\nNetwork Hospitals\nHealth Vertical Office","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"email","value":"head.customercare@sbigeneral.in","label":"Head Customer Care","level":1,"hours":null,"applies_to":"all","source_url":"https://www.sbigeneral.in/grievance-redressal","quote":"ranch office (refer the link below)\nhttps://content.sbigeneral.in/uploads/2f5968755c764e7bae74f66d13913581.pdf\nEmail: -\nhead.customercare@sbigeneral.in\nMode of contact with  IRDAI:\nIf at any point you wish to register your grievance directly with IRDAI, you may do so by","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"email","value":"gro@sbigeneral.in","label":"Grievance Redressal Officer Email","level":1,"hours":null,"applies_to":"all","source_url":"https://www.sbigeneral.in/grievance-redressal","quote":"age\nIf you wish to register your grievances directly with us, you may write to us at\nhead.customercare@sbigeneral.in\nor\ngro@sbigeneral.in\nor call our toll free number-\n1800 102 1111\n. After examining the matter, final response would be conveyed within a per","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"phone","value":"1800 102 1111","label":"Toll free number for grievance registration","level":1,"hours":"Available 24/7","applies_to":"all","source_url":"https://www.sbigeneral.in/grievance-redressal","quote":"nce Company Ltd, 9th Floor A & B Wing, Fulcrum Building, Sahar Road, Andheri East, Mumbai – 400 099\nPhone:\n022-45138021/1800 102 1111\nWalk In: At any branch office (refer the link below)\nhttps://content.sbigeneral.in/uploads/2f5968755c764e7bae74f66d1391","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"email","value":"Virag.Mishra@sbigeneral.in","label":"Grievance Redressal Officer Virag Mishra","level":2,"hours":"Monday to Friday 9:30 AM - 6:30 PM","applies_to":"all","source_url":"https://www.sbigeneral.in/grievance-redressal","quote":"our Grievance Redressal Officer is mentioned below:\nName: Virag Mishra\nDesignation: Grievance Redressal Officer\nEmail:\nVirag.Mishra@sbigeneral.in\nPhone:\n022-45138021 (Available from Monday to Friday 9:30 AM - 6:30 PM)\nNote:\nThe Company shall endeavour to maintain t","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"phone","value":"022-45138021","label":"Grievance Redressal Officer Phone","level":2,"hours":"Monday to Friday 9:30 AM - 6:30 PM","applies_to":"all","source_url":"https://www.sbigeneral.in/grievance-redressal","quote":"eneral Insurance Company Ltd, 9th Floor A & B Wing, Fulcrum Building, Sahar Road, Andheri East, Mumbai – 400 099\nPhone:\n022-45138021/1800 102 1111\nWalk In: At any branch office (refer the link below)\nhttps://content.sbigeneral.in/uploads/2f5968755c764e","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"address","value":"SBI General Insurance Company Ltd, 9th Floor A & B Wing, Fulcrum Building, Sahar Road, Andheri East, Mumbai – 400 099","label":"Postal Address for Grievance","level":null,"hours":null,"applies_to":"all","source_url":"https://www.sbigeneral.in/grievance-redressal","quote":"Get Quick Assistance With SBI General Insurance - Grievance Redressal Mechanism & Contact Details\nGrievance Redressal\nBecome An Agent\nInvestor Relations\nBlog\nEnglish\nProducts\nClaims\nHealth Claims\nMotor Claims\nHome Claims\nCommercial\nMarine\nSpecialty Lines\nRenew No","fetched_at":"2026-10-20"},{"purpose":"senior-citizen","channel":"email","value":"Seniorcitizengrievances@SBIGeneral.in","label":"Senior Citizens Grievance Email","level":null,"hours":null,"applies_to":"all","source_url":"https://www.sbigeneral.in/grievance-redressal","quote":"solve the\nGrievance.\nFor Senior Citizens:\nSenior citizens can reach us through the following dedicated channels:\nEmail:\nSeniorcitizengrievances@SBIGeneral.in\nToll-Free Number:\n1800 102 1111 (Available 24/7)\nDetails of our Grievance Redressal Officer is mentioned below:\nName: V","fetched_at":"2026-10-20"},{"purpose":"senior-citizen","channel":"phone","value":"1800 102 1111","label":"Senior Citizens Toll-Free Number","level":null,"hours":"Available 24/7","applies_to":"all","source_url":"https://www.sbigeneral.in/grievance-redressal","quote":"nce Company Ltd, 9th Floor A & B Wing, Fulcrum Building, Sahar Road, Andheri East, Mumbai – 400 099\nPhone:\n022-45138021/1800 102 1111\nWalk In: At any branch office (refer the link below)\nhttps://content.sbigeneral.in/uploads/2f5968755c764e7bae74f66d1391","fetched_at":"2026-10-20"}],"official":[{"purpose":"grievance","kind":"official","name":"Bima Bharosa (IRDAI grievance portal)","url":"https://bimabharosa.irdai.gov.in/","note":"Register and track a complaint against any insurer with IRDAI. Complain to the insurer first; escalate here if the reply is late or unsatisfactory."},{"purpose":"grievance","kind":"official","name":"e-Daakhil (consumer commission e-filing)","url":"https://edaakhil.nic.in/","note":"Not reachable from our crawler on 2026-10-19; use e-Jagriti if this link does not open."},{"purpose":"grievance","kind":"official","name":"e-Jagriti (consumer commission filing)","url":"https://e-jagriti.gov.in/","note":"Ministry of Consumer Affairs platform for consumer commission cases, a route for insurance disputes that the Ombudsman does not settle."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: offices and jurisdiction","url":"https://www.cioins.co.in/Ombudsman","note":"Addresses, phone numbers, e-mail and the states or districts each Ombudsman office covers."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: register a complaint online","url":"https://cioins.co.in/Complaint/Online","note":"Council for Insurance Ombudsmen. Free. For disputes with an insurer after its own grievance process; the office is chosen by where you live (see the offices list)."},{"purpose":"grievance","kind":"official","name":"National Consumer Helpline","url":"https://consumerhelpline.gov.in/public/","note":"Government consumer helpline; can take up a complaint before you go to a consumer commission."}],"ombudsman_offices":"https://indiainsurances.com/api/v1/complaint-path?insurer=sbi-general-insurance&state=","note":"Copied from the insurer's own pages and policy wordings; every value was found verbatim at source_url on fetched_at. Check the source before sending.","page":"https://indiainsurances.com/complain/sbi-general-insurance"}