{"insurer":{"slug":"oriental-insurance","name":"The Oriental Insurance Company Limited","url":"https://indiainsurances.com/insurer/oriental-insurance"},"contacts":[{"purpose":"customer-care","channel":"phone","value":"1800118485","label":"Toll free","level":null,"hours":null,"applies_to":"all","source_url":"https://oicl-cms-media.s3.ap-south-1.amazonaws.com/Happy_Family_Floater_2021_policy_wordings_04ad8fa002.pdf","quote":"company through\nWebsite: www.orientalinsurance.org.in Toll free: 1800118485 Or 011- 33208485 E-mail: csd@orientalinsurance.co.in\nInsured person may also approach the grievance cell at any of the","fetched_at":"2026-10-20"},{"purpose":"customer-care","channel":"phone","value":"011- 33208485","label":"Customer Care Phone","level":null,"hours":null,"applies_to":"all","source_url":"https://oicl-cms-media.s3.ap-south-1.amazonaws.com/Happy_Family_Floater_2021_policy_wordings_04ad8fa002.pdf","quote":"company through\nWebsite: www.orientalinsurance.org.in Toll free: 1800118485 Or 011- 33208485 E-mail: csd@orientalinsurance.co.in\nInsured person may also approach the grievance cell at any of the company’s branche","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"address","value":"Customer Service Department 4th Floor, Agarwal House Asaf Ali Road, New Delhi-110002","label":"Grievance Officer address","level":null,"hours":null,"applies_to":"all","source_url":"https://oicl-cms-media.s3.ap-south-1.amazonaws.com/Happy_Family_Floater_2021_policy_wordings_04ad8fa002.pdf","quote":"with the redressal of grievance through one of the above methods, insured person may contact the grievance officer at: Customer Service Department 4th Floor, Agarwal House Asaf Ali Road, New Delhi-110002. For updated details of grievance officer, kindly refer the link https://orientalinsurance.org.in/documents/10182/76050","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"address","value":"Office of the Insurance Ombudsman, 6- 2-46, 1st floor, \"Moin Court\", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004","label":"Insurance Ombudsman Hyderabad","level":null,"hours":null,"applies_to":"all","source_url":"https://oicl-cms-media.s3.ap-south-1.amazonaws.com/2_UAV_UDAN_Policy_Wordings_1_9c60e6776b.pdf","quote":"f the policy document\nOffice Details | Jurisdiction of Office Union Territory, District) | HYDERABAD - Shri N. Sankaran Office of the Insurance Ombudsman, 6- 2-46, 1st floor, \"Moin Court\", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004. Tel.: 040 – 23312122 Email: bimalokpal.hyderabad@cioins.co.in | Andhra Pradesh, Telangana, Yanam and part of Territory","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"address","value":"Office of the Insurance Ombudsman, Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, AHMEDABAD – 380 001","label":"Insurance Ombudsman Ahmedabad","level":null,"hours":null,"applies_to":"all","source_url":"https://oicl-cms-media.s3.ap-south-1.amazonaws.com/2_UAV_UDAN_Policy_Wordings_1_9c60e6776b.pdf","quote":"f the policy document\nOffice Details | Jurisdiction of Office Union Territory, District) | HYDERABAD - Shri N. Sankaran Office of the Insurance Ombudsman, 6- 2-46, 1st floor, \"Moin Court\", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004. Tel.: 040 – 23312122 Email: bimalokpal.hyderabad@cioins.co.in | Andhra Pradesh, Te","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"address","value":"Office of the Insurance Ombudsman, Jeevan Nidhi - II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005","label":"Insurance Ombudsman Jaipur","level":null,"hours":null,"applies_to":"all","source_url":"https://oicl-cms-media.s3.ap-south-1.amazonaws.com/2_UAV_UDAN_Policy_Wordings_1_9c60e6776b.pdf","quote":"f the policy document\nOffice Details | Jurisdiction of Office Union Territory, District) | HYDERABAD - Shri N. Sankaran Office of the Insurance Ombudsman, 6- 2-46, 1st floor, \"Moin Court\", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004. Tel.: 040 – 23312122 Email: bimalokpal.hyderabad@cioins.co.in | Andhra Pra","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"address","value":"Office of the Insurance Ombudsman, Jeevan Soudha Building, PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru - 560 078","label":"Insurance Ombudsman Bengaluru","level":null,"hours":null,"applies_to":"all","source_url":"https://oicl-cms-media.s3.ap-south-1.amazonaws.com/2_UAV_UDAN_Policy_Wordings_1_9c60e6776b.pdf","quote":"f the policy document\nOffice Details | Jurisdiction of Office Union Territory, District) | HYDERABAD - Shri N. Sankaran Office of the Insurance Ombudsman, 6- 2-46, 1st floor, \"Moin Court\", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004. Tel.: 040 – 23312122 Email: bimalokpal.hyderabad@cioins.co.in | Andhra Pradesh, Telangana, Yanam and part of Territory of","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"address","value":"Office of the Insurance Ombudsman, 10th Floor, Jeevan Prakash,LIC Building, Opp to Maharaja's College,M.G.Road, Ernakulam - 682 011","label":"Insurance Ombudsman Ernakulam","level":null,"hours":null,"applies_to":"all","source_url":"https://oicl-cms-media.s3.ap-south-1.amazonaws.com/2_UAV_UDAN_Policy_Wordings_1_9c60e6776b.pdf","quote":"f the policy document\nOffice Details | Jurisdiction of Office Union Territory, District) | HYDERABAD - Shri N. Sankaran Office of the Insurance Ombudsman, 6- 2-46, 1st floor, \"Moin Court\", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004. Tel.: 040 – 23312122 Email: bimalokpal.hyderabad@cioins.co.in | Andhra Pradesh, Telangana, Yanam a","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"address","value":"Office of the Insurance Ombudsman, 1st floor,\"Jeevan Shikha\", 60-B,Hoshangabad Road, Opp. Gayatri Mandir, Bhopal – 462 011","label":"Insurance Ombudsman Bhopal","level":null,"hours":null,"applies_to":"all","source_url":"https://oicl-cms-media.s3.ap-south-1.amazonaws.com/2_UAV_UDAN_Policy_Wordings_1_9c60e6776b.pdf","quote":"f the policy document\nOffice Details | Jurisdiction of Office Union Territory, District) | HYDERABAD - Shri N. Sankaran Office of the Insurance Ombudsman, 6- 2-46, 1st floor, \"Moin Court\", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004. Tel.: 040 – 23312122 Email: bimalokpal.hyderabad@cioins.co.in | Andhra Pradesh, Telangana","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"address","value":"Office of the Insurance Ombudsman, Hindustan Bldg. Annexe, 7th Floor, 4, C.R. Avenue, KOLKATA - 700 072","label":"Insurance Ombudsman Kolkata","level":null,"hours":null,"applies_to":"all","source_url":"https://oicl-cms-media.s3.ap-south-1.amazonaws.com/2_UAV_UDAN_Policy_Wordings_1_9c60e6776b.pdf","quote":"f the policy document\nOffice Details | Jurisdiction of Office Union Territory, District) | HYDERABAD - Shri N. Sankaran Office of the Insurance Ombudsman, 6- 2-46, 1st floor, \"Moin Court\", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004. Tel.: 040 – 23312122 Email: bimalokpal.hyderabad@cioins.co.in | Andhra","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"address","value":"Office of the Insurance Ombudsman, 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001","label":"Insurance Ombudsman Lucknow","level":null,"hours":null,"applies_to":"all","source_url":"https://oicl-cms-media.s3.ap-south-1.amazonaws.com/2_UAV_UDAN_Policy_Wordings_1_9c60e6776b.pdf","quote":"f the policy document\nOffice Details | Jurisdiction of Office Union Territory, District) | HYDERABAD - Shri N. Sankaran Office of the Insurance Ombudsman, 6- 2-46, 1st floor, \"Moin Court\", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004. Tel.: 040 – 23312122 Email: bimalokpal.hyderabad@cioins.co.in | Andhra Pradesh, Telanga","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"address","value":"Office of the Insurance Ombudsman, S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building, Sector 17 - D, Chandigarh - 160 017","label":"Insurance Ombudsman Chandigarh","level":null,"hours":null,"applies_to":"all","source_url":"https://oicl-cms-media.s3.ap-south-1.amazonaws.com/2_UAV_UDAN_Policy_Wordings_1_9c60e6776b.pdf","quote":"f the policy document\nOffice Details | Jurisdiction of Office Union Territory, District) | HYDERABAD - Shri N. Sankaran Office of the Insurance Ombudsman, 6- 2-46, 1st floor, \"Moin Court\", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004. Tel.: 040 – 23312122 Email: bimalokpal.hyderabad@cioins.co.in | Andhra Pradesh, Telangana,","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"address","value":"Office of the Insurance Ombudsman, 3rd Floor, Jeevan SevaAnnexe, S. V. Road, Santacruz (W), Mumbai - 400 054","label":"Insurance Ombudsman Mumbai","level":null,"hours":null,"applies_to":"all","source_url":"https://oicl-cms-media.s3.ap-south-1.amazonaws.com/2_UAV_UDAN_Policy_Wordings_1_9c60e6776b.pdf","quote":"f the policy document\nOffice Details | Jurisdiction of Office Union Territory, District) | HYDERABAD - Shri N. Sankaran Office of the Insurance Ombudsman, 6- 2-46, 1st floor, \"Moin Court\", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004. Tel.: 040 – 23312122 Email: bimalokpal.hyderabad@cioins.co.in | Andhra Prad","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"email","value":"csd@orientalinsurance.co.in","label":"Customer Care Department email","level":null,"hours":null,"applies_to":"all","source_url":"https://oicl-cms-media.s3.ap-south-1.amazonaws.com/2_UAV_UDAN_Policy_Wordings_1_9c60e6776b.pdf","quote":"e remains unaddressed, the insured person may contact the Officer, Customer Care Department, Head Office or email us at csd@orientalinsurance.co.in. OMBUDSMAN: The Insured person can also approach the office of Insurance Ombudsman of the respective area/region for re","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"phone","value":"040 – 23312122","label":"Insurance Ombudsman Hyderabad Tel.","level":null,"hours":null,"applies_to":"all","source_url":"https://oicl-cms-media.s3.ap-south-1.amazonaws.com/2_UAV_UDAN_Policy_Wordings_1_9c60e6776b.pdf","quote":"-46, 1st floor, \"Moin Court\", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004. Tel.: 040 – 23312122 Email: bimalokpal.hyderabad@cioins.co.in | Andhra Pradesh, Telangana, Yanam and part of Territory of Pondicherry.\nAHMED","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"phone","value":"079 - 25501201/02/05/06","label":"Insurance Ombudsman Ahmedabad Tel.","level":null,"hours":null,"applies_to":"all","source_url":"https://oicl-cms-media.s3.ap-south-1.amazonaws.com/2_UAV_UDAN_Policy_Wordings_1_9c60e6776b.pdf","quote":"ice of the Insurance Ombudsman, Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, AHMEDABAD – 380 001. Tel.: 079 - 25501201/02/05/06 Email: bimalokpal.ahmedabad@cioins.co.i n | Gujarat, Dadra & Nagar Haveli, Daman and Diu. | JAIPUR - Shri Rajiv Dutt Sh","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"phone","value":"0141- 2740363/2740798","label":"Insurance Ombudsman Jaipur Tel.","level":null,"hours":null,"applies_to":"all","source_url":"https://oicl-cms-media.s3.ap-south-1.amazonaws.com/2_UAV_UDAN_Policy_Wordings_1_9c60e6776b.pdf","quote":"arma Office of the Insurance Ombudsman, Jeevan Nidhi - II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005. Tel.: 0141- 2740363/2740798 Email: bimalokpal.jaipur@cioins.co.in | Rajasthan.\nBENGALURU - Mr Vipin Anand Office of the Insurance Ombudsman, Jeevan","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"phone","value":"080 - 26652048 / 26652049","label":"Insurance Ombudsman Bengaluru Tel.","level":null,"hours":null,"applies_to":"all","source_url":"https://oicl-cms-media.s3.ap-south-1.amazonaws.com/2_UAV_UDAN_Policy_Wordings_1_9c60e6776b.pdf","quote":"oudha Building, PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru - 560 078. Tel.: 080 - 26652048 / 26652049 Email: bimalokpal.bengaluru@cioins.co.in | Karnataka. | ERNAKULAM - Shri G. Radhakrishnan Office of the Insurance Ombud","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"phone","value":"0484 - 2358759","label":"Insurance Ombudsman Ernakulam Tel.","level":null,"hours":null,"applies_to":"all","source_url":"https://oicl-cms-media.s3.ap-south-1.amazonaws.com/2_UAV_UDAN_Policy_Wordings_1_9c60e6776b.pdf","quote":"ance Ombudsman, 10th Floor, Jeevan Prakash,LIC Building, Opp to Maharaja's College,M.G.Road, Ernakulam - 682 011. Tel.: 0484 - 2358759 Email: bimalokpal.ernakulam@cioins.co.in | Kerala, Lakshadweep, Mahe-a part of Union Territory of Puducherry.\nBHOPAL -","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"phone","value":"0755 - 2769201 / 2769202","label":"Insurance Ombudsman Bhopal Tel.","level":null,"hours":null,"applies_to":"all","source_url":"https://oicl-cms-media.s3.ap-south-1.amazonaws.com/2_UAV_UDAN_Policy_Wordings_1_9c60e6776b.pdf","quote":"the Insurance Ombudsman, 1st floor,\"Jeevan Shikha\", 60-B,Hoshangabad Road, Opp. Gayatri Mandir, Bhopal – 462 011. Tel.: 0755 - 2769201 / 2769202 Email: bimalokpal.bhopal@cioins.co.in | Madhya Pradesh, Chattisgarh. | KOLKATA - Ms Kiran Sahdev Office of the Insuranc","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"phone","value":"033 - 22124339 / 22124341","label":"Insurance Ombudsman Kolkata Tel.","level":null,"hours":null,"applies_to":"all","source_url":"https://oicl-cms-media.s3.ap-south-1.amazonaws.com/2_UAV_UDAN_Policy_Wordings_1_9c60e6776b.pdf","quote":"n Sahdev Office of the Insurance Ombudsman, Hindustan Bldg. Annexe, 7th Floor, 4, C.R. Avenue, KOLKATA - 700 072. Tel.: 033 - 22124339 / 22124341 Email: bimalokpal.kolkata@cioins.co.in | West Bengal, Sikkim, Andaman & Nicobar Islands.\nBHUBANESHWAR - Shri Manoj Kuma","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"phone","value":"0522 - 4002082 / 3500613","label":"Insurance Ombudsman Lucknow Tel.","level":null,"hours":null,"applies_to":"all","source_url":"https://oicl-cms-media.s3.ap-south-1.amazonaws.com/2_UAV_UDAN_Policy_Wordings_1_9c60e6776b.pdf","quote":"f the Insurance Ombudsman, 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001. Tel.: 0522 - 4002082 / 3500613 Email: bimalokpal.lucknow@cioins.co.in | Some Districts of Uttar Pradesh\nTel.: 0522 - 4002082 / 3500613 Email: bimalokp","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"phone","value":"0172 - 4646394 / 2706468","label":"Insurance Ombudsman Chandigarh Tel.","level":null,"hours":null,"applies_to":"all","source_url":"https://oicl-cms-media.s3.ap-south-1.amazonaws.com/2_UAV_UDAN_Policy_Wordings_1_9c60e6776b.pdf","quote":"nath Ghosh (excluding Gurugram, Faridabad,\n& 103, 2nd Floor, Batra Building, Sector 17 - D, Chandigarh - 160 017. Tel.: 0172 - 4646394 / 2706468 Email: bimalokpal.chandigarh@cioins.co.i n | Sonepat and | Road, Santacruz (W), Mumbai - 400 054. Tel.: 022 - 69038800/","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"phone","value":"022 - 69038800/27/29/31/32/33","label":"Insurance Ombudsman Mumbai Tel.","level":null,"hours":null,"applies_to":"all","source_url":"https://oicl-cms-media.s3.ap-south-1.amazonaws.com/2_UAV_UDAN_Policy_Wordings_1_9c60e6776b.pdf","quote":"46394 / 2706468 Email: bimalokpal.chandigarh@cioins.co.i n | Sonepat and | Road, Santacruz (W), Mumbai - 400 054. Tel.: 022 - 69038800/27/29/31/32/33 Email: bimalokpal.mumbai@cioins.co.in | Navi Mumbai & Thane.\nBahadurgarh), Himachal Pradesh, Union Territories of Jammu","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"url","value":"https://orientalinsurance.org.in/documents/10182/7605007/List+of+Nodal+Officer+.pdf/992a7f9baef7-5cac- c613-ffc05d578a3e","label":"List of Nodal Officer","level":null,"hours":null,"applies_to":"all","source_url":"https://oicl-cms-media.s3.ap-south-1.amazonaws.com/Happy_Family_Floater_2021_policy_wordings_04ad8fa002.pdf","quote":"h Floor, Agarwal House Asaf Ali Road, New Delhi-110002. For updated details of grievance officer, kindly refer the link https://orientalinsurance.org.in/documents/10182/7605007/List+of+Nodal+Officer+.pdf/992a7f9baef7-5cac- c613-ffc05d578a3e\n\nOffice Details | Jurisdiction of Office (Union Territory, District)\nAHMEDABAD – Office of the Insurance Ombudsman, 2nd","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"url","value":"https://orientalinsurance.org.in/grievance-redressal","label":"Grievance Officer details","level":null,"hours":null,"applies_to":"all","source_url":"https://oicl-cms-media.s3.ap-south-1.amazonaws.com/Gramin_Health_Bima_Policy_Group_Policy_Wordings_04092026_33b6ab9ee1.pdf","quote":"Office Complex, Kidwai Nagar East, New Delhi - 110023. For updated details of grievance officer, Kindly refer the link: https://orientalinsurance.org.in/grievance-redressal\n\ngrievance through the above methods, they may also approach the office of the Insurance Ombudsman for their respective","fetched_at":"2026-10-20"},{"purpose":"nodal","channel":"address","value":"Customer Service Department, Corporate Office, Block - 4, Plate-A, NBCC Office Complex, Kidwai Nagar East, New Delhi - 110023","label":"Grievance Officer address","level":null,"hours":null,"applies_to":"all","source_url":"https://oicl-cms-media.s3.ap-south-1.amazonaws.com/Gramin_Health_Bima_Policy_Group_Policy_Wordings_04092026_33b6ab9ee1.pdf","quote":"son is not satisfied with the resolution provided through the above methods, they may contact the Grievance Officer at:\nCustomer Service Department, Corporate Office, Block - 4, Plate-A, NBCC Office Complex, Kidwai Nagar East, New Delhi - 110023. For updated details of grievance officer, Kindly refer the link: https://orientalinsurance.org.in/grievance-redressal","fetched_at":"2026-10-20"}],"official":[{"purpose":"grievance","kind":"official","name":"Bima Bharosa (IRDAI grievance portal)","url":"https://bimabharosa.irdai.gov.in/","note":"Register and track a complaint against any insurer with IRDAI. Complain to the insurer first; escalate here if the reply is late or unsatisfactory."},{"purpose":"grievance","kind":"official","name":"e-Daakhil (consumer commission e-filing)","url":"https://edaakhil.nic.in/","note":"Not reachable from our crawler on 2026-10-19; use e-Jagriti if this link does not open."},{"purpose":"grievance","kind":"official","name":"e-Jagriti (consumer commission filing)","url":"https://e-jagriti.gov.in/","note":"Ministry of Consumer Affairs platform for consumer commission cases, a route for insurance disputes that the Ombudsman does not settle."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: offices and jurisdiction","url":"https://www.cioins.co.in/Ombudsman","note":"Addresses, phone numbers, e-mail and the states or districts each Ombudsman office covers."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: register a complaint online","url":"https://cioins.co.in/Complaint/Online","note":"Council for Insurance Ombudsmen. Free. For disputes with an insurer after its own grievance process; the office is chosen by where you live (see the offices list)."},{"purpose":"grievance","kind":"official","name":"National Consumer Helpline","url":"https://consumerhelpline.gov.in/public/","note":"Government consumer helpline; can take up a complaint before you go to a consumer commission."}],"ombudsman_offices":"https://indiainsurances.com/api/v1/complaint-path?insurer=oriental-insurance&state=","note":"Copied from the insurer's own pages and policy wordings; every value was found verbatim at source_url on fetched_at. Check the source before sending.","page":"https://indiainsurances.com/complain/oriental-insurance"}