{"insurer":{"slug":"magma-general-insurance","name":"Magma General Insurance Limited","url":"https://indiainsurances.com/insurer/magma-general-insurance"},"contacts":[{"purpose":"claim","channel":"address","value":"Magma General Insurance Limited (Claims Hub), Srinilaya Cyber Spazio Suite 101, 102, Ground Floor, Road No. 2, Banjara Hills, Hyderabad, Telangana – 500034","label":"Claims Hub Address","level":null,"hours":null,"applies_to":"health","source_url":"https://www.magmainsurance.com/learn-about-claims","quote":"fe takes an unexpected turn. When that moment comes, a clear and dependable claims process makes all the difference. At Magma General Insurance, our aim is to make the process simple to understand, transparent to follow, and supportive at every step. This page explains how claims work across Health, Motor and Non‑Motor policies.\nClaim is easy at Magma General Insurance.\nRegister Claim\nHealth","fetched_at":"2026-10-20"},{"purpose":"claim","channel":"email","value":"customercare@magmainsurance.com","label":"Customer Care Email","level":null,"hours":null,"applies_to":"all","source_url":"https://www.magmainsurance.com/web/magmainsurance/claims","quote":"ma HDI General Insurance Company Limited) | All Rights Reserved\n| IRDAI Reg. No. 149 |\nwww.magmainsurance.com\n| E-mail:\ncustomercare@magmainsurance.com\n| Registered & Corporate Office: Equinox Business Park, Tower 3, Ambedkar Nagar, 2\nnd\nFloor, Unit Number 1B & 2B, LBS M","fetched_at":"2026-10-20"},{"purpose":"claim","channel":"phone","value":"1800 266 3202","label":"Claims Intimation Toll Free Number","level":null,"hours":null,"applies_to":"all","source_url":"https://www.magmainsurance.com/web/magmainsurance/claims","quote":"surance Claims - Motor & Health Insurance Claim Process - Magma Insurance - Magma\nSkip to Content\nOne-Line-Hearder-Test\n1800 266 3202\nNavigation\nCustomer Service\nSenior Citizen Services\nRoad side Assistance\nAnnual Health Check-up\nPolicy Servicing assist","fetched_at":"2026-10-20"},{"purpose":"customer-care","channel":"email","value":"customercare@magmainsurance.com","label":"Email Address","level":null,"hours":null,"applies_to":"all","source_url":"https://www.magmainsurance.com/grievance-redressal","quote":"mber is a dedicated helpline exclusively for senior citizens and is not intended for non‑senior citizens.\nEmail Address\ncustomercare@magmainsurance.com\nFor Senior Citizens\nnamaskar@magmainsurance.com\nStill not satisfied with the solution\nprovided?\nYou can reach out to ou","fetched_at":"2026-10-20"},{"purpose":"customer-care","channel":"phone","value":"1800 266 3202","label":"Toll Free Number","level":null,"hours":"We are available 24x7","applies_to":"all","source_url":"https://www.magmainsurance.com/web/magmainsurance/quick-customer-services/senior-citizen-services","quote":"Senior citizen services - Magma Insurance - Magma\nSkip to Content\nOne-Line-Hearder-Test\n1800 266 3202\nNavigation\nCustomer Service\nSenior Citizen Services\nRoad side Assistance\nAnnual Health Check-up\nPolicy Servicing assist","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"address","value":"Magma General Insurance Limited Equinox Business Park, Tower 3, 2nd Floor, Unit Number 1B & 2B, LBS Marg, Kurla (West), Mumbai – 400070, Maharashtra","label":"Grievance Redressal Officer Address","level":2,"hours":null,"applies_to":"all","source_url":"https://www.magmainsurance.com/documents/5553002/0/Policy+Wordings+%E2%80%93+All+Risk+%281%29.pdf/59dc3559-567f-8db1-623d-a0fdcff29bea?t=1789044389820","quote":"of the above methods, Insured Person may contact the grievance officer at:\nGrievance Redressal Officer at the address:\nMagma General Insurance Limited Equinox Business Park, Tower 3, 2nd Floor, Unit Number 1B & 2B, LBS Marg, Kurla (West), Mumbai – 400070, Maharashtra. E –mail: gro@magmainsurance.com\nIn case you are not satisfied with the resolution you may register complaint directly","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"email","value":"gro@magmainsurance.com","label":"Grievance Redressal Officer","level":2,"hours":null,"applies_to":"all","source_url":"https://www.magmainsurance.com/documents/5553002/0/Policy+Wordings+%E2%80%93+All+Risk+%281%29.pdf/59dc3559-567f-8db1-623d-a0fdcff29bea?t=1789044389820","quote":"Business Park, Tower 3, 2nd Floor, Unit Number 1B & 2B, LBS Marg, Kurla (West), Mumbai – 400070, Maharashtra. E –mail: gro@magmainsurance.com\nIn case you are not satisfied with the resolution you may register complaint directly in of IRDAI's online portal - Bim","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"phone","value":"1800 266 3202","label":"Toll Free Number","level":null,"hours":"We are available 24x7","applies_to":"all","source_url":"https://www.magmainsurance.com/grievance-redressal","quote":"Grievance Redressal - Magma General Insurance - Magma Insurance - Magma\nSkip to Content\nOne-Line-Hearder-Test\n1800 266 3202\nNavigation\nCustomer Service\nSenior Citizen Services\nRoad side Assistance\nAnnual Health Check-up\nPolicy Servicing assist","fetched_at":"2026-10-20"},{"purpose":"gro","channel":"address","value":"Magma General Insurance Ltd. Equinox Business Park, Tower 3, Ambedkar Nagar, 2nd Floor, Unit Number 1B & 2B, LBS Marg, Kurla (West), Mumbai - 400070, Maharashtra, India","label":"Chief Grievance Officer Address","level":2,"hours":null,"applies_to":"all","source_url":"https://www.magmainsurance.com/grievance-redressal","quote":"Grievance Redressal - Magma General Insurance - Magma Insurance - Magma\nSkip to Content\nOne-Line-Hearder-Test\n1800 266 3202\nNavigation\nCustomer Service\nSenior Citizen Services\nRoad side Assistance\nAnnual Health Check-up\nPolicy Servicing assistance\nEligibility Check\nPre-Inspection Status\nMotor Claim Status\nUpd","fetched_at":"2026-10-20"},{"purpose":"gro","channel":"email","value":"Gro@magmainsurance.com","label":"Chief Grievance Officer Ms. Falguni Vaza","level":2,"hours":null,"applies_to":"all","source_url":"https://www.magmainsurance.com/grievance-redressal","quote":"3, Ambedkar Nagar,\n2\nnd\nFloor, Unit Number 1B & 2B, LBS Marg,\nKurla (West), Mumbai - 400070, Maharashtra, India\nE-mail- Gro@magmainsurance.com\nIf you are still dissatisfied with the resolution provided, you may opt to approach\nIf you are still dissatisfied with","fetched_at":"2026-10-20"},{"purpose":"senior-citizen","channel":"email","value":"namaskar@magmainsurance.com","label":"For Senior Citizens","level":null,"hours":null,"applies_to":"all","source_url":"https://www.magmainsurance.com/grievance-redressal","quote":"citizens and is not intended for non‑senior citizens.\nEmail Address\ncustomercare@magmainsurance.com\nFor Senior Citizens\nnamaskar@magmainsurance.com\nStill not satisfied with the solution\nprovided?\nYou can reach out to our Branch Grievance Officer.\nTo view their detail","fetched_at":"2026-10-20"},{"purpose":"senior-citizen","channel":"phone","value":"022-62605766","label":"Senior Citizens","level":null,"hours":null,"applies_to":"all","source_url":"https://www.magmainsurance.com/grievance-redressal","quote":"d our\nProtection Of Policyholder’s Interest Policy\nToll Free Number\n1800 266 3202\nWe are available 24x7\nSenior Citizens\n022-62605766\n*\n*This number is a dedicated helpline exclusively for senior citizens and is not intended for non‑senior citizens.\nEma","fetched_at":"2026-10-20"}],"official":[{"purpose":"grievance","kind":"official","name":"Bima Bharosa (IRDAI grievance portal)","url":"https://bimabharosa.irdai.gov.in/","note":"Register and track a complaint against any insurer with IRDAI. Complain to the insurer first; escalate here if the reply is late or unsatisfactory."},{"purpose":"grievance","kind":"official","name":"e-Daakhil (consumer commission e-filing)","url":"https://edaakhil.nic.in/","note":"Not reachable from our crawler on 2026-10-19; use e-Jagriti if this link does not open."},{"purpose":"grievance","kind":"official","name":"e-Jagriti (consumer commission filing)","url":"https://e-jagriti.gov.in/","note":"Ministry of Consumer Affairs platform for consumer commission cases, a route for insurance disputes that the Ombudsman does not settle."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: offices and jurisdiction","url":"https://www.cioins.co.in/Ombudsman","note":"Addresses, phone numbers, e-mail and the states or districts each Ombudsman office covers."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: register a complaint online","url":"https://cioins.co.in/Complaint/Online","note":"Council for Insurance Ombudsmen. Free. For disputes with an insurer after its own grievance process; the office is chosen by where you live (see the offices list)."},{"purpose":"grievance","kind":"official","name":"National Consumer Helpline","url":"https://consumerhelpline.gov.in/public/","note":"Government consumer helpline; can take up a complaint before you go to a consumer commission."}],"ombudsman_offices":"https://indiainsurances.com/api/v1/complaint-path?insurer=magma-general-insurance&state=","note":"Copied from the insurer's own pages and policy wordings; every value was found verbatim at source_url on fetched_at. Check the source before sending.","page":"https://indiainsurances.com/complain/magma-general-insurance"}