{"insurer":{"slug":"indusind-general-insurance","name":"IndusInd General Insurance Company Limited","url":"https://indiainsurances.com/insurer/indusind-general-insurance"},"contacts":[{"purpose":"claim","channel":"email","value":"services@indusindinsurance.com","label":"Health Insurance Claims Email","level":1,"hours":null,"applies_to":"health","source_url":"https://www.indusindinsurance.com/health-insurance-claims","quote":"nce Claim\nTravel Insurance Claim\nCommercial Insurance Claim\nSupport\nSign In\nSelf Help\nVideo Chat\nContact Us\nEmail us at\nservices@indusindinsurance.com\ngrievances@indusindinsurance.com\ncareers@indusindinsurance.com\nCall us at\n+91 22 48903009 (Paid Number)\n+91 22 65934185","fetched_at":"2026-10-20"},{"purpose":"claim","channel":"email","value":"indusind@europ-assistance.in","label":"Travel Insurance Claims Email","level":null,"hours":null,"applies_to":"travel","source_url":"https://www.indusindinsurance.com/travel-insurance-claim","quote":"91-22-67347844\nInternational Travel (while in India):\n1800 209 5522\nWhatsApp:\n7400422200 for Inland Travel Claim\nEmail:\nindusind@europ-assistance.in\nMobile Application:\nIndusInd Insurance App\nWebsite:\nOnline Claim Intimation\nOffline Visit:\nLocate your nearest branch\nh","fetched_at":"2026-10-20"},{"purpose":"claim","channel":"phone","value":"+91 22 48903009","label":"Car Insurance Claim Intimation","level":null,"hours":null,"applies_to":"motor","source_url":"https://www.indusindinsurance.com/car-insurance-claim","quote":"Us\nEmail us at\nservices@indusindinsurance.com\ngrievances@indusindinsurance.com\ncareers@indusindinsurance.com\nCall us at\n+91 22 48903009 (Paid Number)\n+91 22 65934185 (Senior Citizen)\n+91 7400422200 (WhatsApp)\n+91 22 48903051 (Become our Partner)\nVisit us:","fetched_at":"2026-10-20"},{"purpose":"claim","channel":"phone","value":"022 65934189","label":"Motor Claims Helpline","level":null,"hours":null,"applies_to":"motor","source_url":"https://www.indusindinsurance.com/car-insurance-claim","quote":"ation.\nNeed Guidance on Car Coverage?\nTalk to Our Professional Advisors\nCall Us\nCall Us!!\nHealth -\n022 65934188\nMotor -\n022 65934189\nTravel -\n022 65934184\nSteps to Take After a Car ​Accident\nThe following steps can expedite the road accident insurance","fetched_at":"2026-10-20"},{"purpose":"claim","channel":"phone","value":"022 65934188","label":"Health Claims Helpline","level":null,"hours":null,"applies_to":"health","source_url":"https://www.indusindinsurance.com/health-insurance-claims","quote":"your nearest location.\nExpert health advice you can trust\nGet in touch with our team today!\nCall Us\nCall Us!!\nHealth -\n022 65934188\nMotor -\n022 65934189\nTravel -\n022 65934184\nCommon Reasons for Health Insurance Claim Rejection\nIncomplete Documentation","fetched_at":"2026-10-20"},{"purpose":"claim","channel":"phone","value":"022 65934184","label":"Travel Claims Helpline","level":null,"hours":null,"applies_to":"travel","source_url":"https://www.indusindinsurance.com/health-insurance-claims","quote":"e you can trust\nGet in touch with our team today!\nCall Us\nCall Us!!\nHealth -\n022 65934188\nMotor -\n022 65934189\nTravel -\n022 65934184\nCommon Reasons for Health Insurance Claim Rejection\nIncomplete Documentation\nYour claim gets rejected when you don't gi","fetched_at":"2026-10-20"},{"purpose":"claim","channel":"phone","value":"+912248903009","label":"Inland Travel Helpline","level":null,"hours":null,"applies_to":"travel","source_url":"https://www.indusindinsurance.com/travel-insurance-claim","quote":"rds your registered bank account.\nHow to Contact Us For Travel Insurance Claim?\nContact Details\nInland Travel Helpline:\n+912248903009\nInternational Travel (while abroad):\n91-22-67347843/ 91-22-67347844\nInternational Travel (while in India):\n1800 209 552","fetched_at":"2026-10-20"},{"purpose":"claim","channel":"phone","value":"91-22-67347843","label":"International Travel Helpline (abroad)","level":null,"hours":null,"applies_to":"travel","source_url":"https://www.indusindinsurance.com/travel-insurance-claim","quote":"For Travel Insurance Claim?\nContact Details\nInland Travel Helpline:\n+912248903009\nInternational Travel (while abroad):\n91-22-67347843/ 91-22-67347844\nInternational Travel (while in India):\n1800 209 5522\nWhatsApp:\n7400422200 for Inland Travel Claim\nEmail","fetched_at":"2026-10-20"},{"purpose":"claim","channel":"phone","value":"1800 209 5522","label":"International Travel Helpline (in India)","level":null,"hours":null,"applies_to":"travel","source_url":"https://www.indusindinsurance.com/travel-insurance-claim","quote":"912248903009\nInternational Travel (while abroad):\n91-22-67347843/ 91-22-67347844\nInternational Travel (while in India):\n1800 209 5522\nWhatsApp:\n7400422200 for Inland Travel Claim\nEmail:\nindusind@europ-assistance.in\nMobile Application:\nIndusInd Insurance","fetched_at":"2026-10-20"},{"purpose":"customer-care","channel":"phone","value":"+91 22 48903009","label":"Customer Care Paid Number","level":null,"hours":null,"applies_to":"all","source_url":"https://www.indusindinsurance.com/car-insurance-claim","quote":"Us\nEmail us at\nservices@indusindinsurance.com\ngrievances@indusindinsurance.com\ncareers@indusindinsurance.com\nCall us at\n+91 22 48903009 (Paid Number)\n+91 22 65934185 (Senior Citizen)\n+91 7400422200 (WhatsApp)\n+91 22 48903051 (Become our Partner)\nVisit us:","fetched_at":"2026-10-20"},{"purpose":"customer-care","channel":"whatsapp","value":"+91 7400422200","label":"WhatsApp Support","level":null,"hours":null,"applies_to":"all","source_url":"https://www.indusindinsurance.com/about-us/grievance-redressal","quote":"ndinsurance.com\ncareers@indusindinsurance.com\nCall us at\n+91 22 48903009 (Paid Number)\n+91 22 65934185 (Senior Citizen)\n+91 7400422200 (WhatsApp)\n+91 22 48903051 (Become our Partner)\nVisit us:\nIndusInd General Insurance, 6th Floor, Commerz I, Oberoi Gard","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"email","value":"services@indusindinsurance.com","label":"services email","level":1,"hours":null,"applies_to":"all","source_url":"https://www.indusindinsurance.com/about-us/grievance-redressal","quote":"nce Claim\nTravel Insurance Claim\nCommercial Insurance Claim\nSupport\nSign In\nSelf Help\nVideo Chat\nContact Us\nEmail us at\nservices@indusindinsurance.com\ngrievances@indusindinsurance.com\ncareers@indusindinsurance.com\nCall us at\n+91 22 48903009 (Paid Number)\n+91 22 65934185","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"phone","value":"+91 22 48903009","label":"Paid Number","level":1,"hours":null,"applies_to":"all","source_url":"https://www.indusindinsurance.com/about-us/grievance-redressal","quote":"Us\nEmail us at\nservices@indusindinsurance.com\ngrievances@indusindinsurance.com\ncareers@indusindinsurance.com\nCall us at\n+91 22 48903009 (Paid Number)\n+91 22 65934185 (Senior Citizen)\n+91 7400422200 (WhatsApp)\n+91 22 48903051 (Become our Partner)\nVisit us:","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"email","value":"grievances@indusindinsurance.com","label":"Nodal Officer Email","level":2,"hours":null,"applies_to":"all","source_url":"https://www.indusindinsurance.com/about-us/grievance-redressal","quote":"m\nCommercial Insurance Claim\nSupport\nSign In\nSelf Help\nVideo Chat\nContact Us\nEmail us at\nservices@indusindinsurance.com\ngrievances@indusindinsurance.com\ncareers@indusindinsurance.com\nCall us at\n+91 22 48903009 (Paid Number)\n+91 22 65934185 (Senior Citizen)\n+91 7400422200","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"email","value":"headgrievances@indusindinsurance.com","label":"Head Grievances Email","level":3,"hours":null,"applies_to":"all","source_url":"https://www.indusindinsurance.com/about-us/grievance-redressal","quote":"s@indusindinsurance.com.\nStep 3\nIf the issue remains unresolved after Step 2, please escalate to:\n​Head Grievances\n​at ​headgrievances@indusindinsurance.com.​\nStep 4\nIf your concern remains unresolved after completing Steps 1, 2, and 3, you may approach the\nInsurance Ombudsma","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"phone","value":"022 4890 3009","label":"Grievance Redressal Phone","level":null,"hours":null,"applies_to":"all","source_url":"https://www.indusindinsurance.com/downloads/commercial-care-package-policy-pw-retail","quote":"hall not be liable to pay or contribute more than its rateable proportion of such loss or damage.\nindusindinsurance.com 022 4890 3009 (Paid) 74004 22200 (WhatsApp) IRDAI Registration No. 103 IndusInd General Insurance Company Limited (Formerly known as","fetched_at":"2026-10-20"},{"purpose":"senior-citizen","channel":"phone","value":"+91 22 65934185","label":"Senior Citizen Helpline","level":null,"hours":null,"applies_to":"all","source_url":"https://www.indusindinsurance.com/about-us/grievance-redressal","quote":"ndinsurance.com\ngrievances@indusindinsurance.com\ncareers@indusindinsurance.com\nCall us at\n+91 22 48903009 (Paid Number)\n+91 22 65934185 (Senior Citizen)\n+91 7400422200 (WhatsApp)\n+91 22 48903051 (Become our Partner)\nVisit us:\nIndusInd General Insurance, 6","fetched_at":"2026-10-20"},{"purpose":"escalation","channel":"email","value":"grievances@indusindinsurance.com","label":"Nodal Officer Email for Appeals","level":2,"hours":null,"applies_to":"all","source_url":"https://www.indusindinsurance.com/car-insurance-claim","quote":"m\nCommercial Insurance Claim\nSupport\nSign In\nSelf Help\nVideo Chat\nContact Us\nEmail us at\nservices@indusindinsurance.com\ngrievances@indusindinsurance.com\ncareers@indusindinsurance.com\nCall us at\n+91 22 48903009 (Paid Number)\n+91 22 65934185 (Senior Citizen)\n+91 7400422200","fetched_at":"2026-10-20"},{"purpose":"escalation","channel":"email","value":"headgrievances@indusindinsurance.com","label":"Head of Grievances Email for Appeals","level":3,"hours":null,"applies_to":"all","source_url":"https://www.indusindinsurance.com/about-us/grievance-redressal","quote":"s@indusindinsurance.com.\nStep 3\nIf the issue remains unresolved after Step 2, please escalate to:\n​Head Grievances\n​at ​headgrievances@indusindinsurance.com.​\nStep 4\nIf your concern remains unresolved after completing Steps 1, 2, and 3, you may approach the\nInsurance Ombudsma","fetched_at":"2026-10-20"},{"purpose":"other","channel":"address","value":"IndusInd General Insurance, 6th Floor, Commerz I, Oberoi Garden City, International Business Park, off Western Express Highway, Yashodham, Goregaon, Mumbai, Maharashtra 400063","label":"Registered & Corporate Office","level":null,"hours":null,"applies_to":"all","source_url":"https://www.indusindinsurance.com/about-us/grievance-redressal","quote":"Grievance Redressal – Company Information & Overview - IndusInd General Insurance\nSkip to Main Content\nMenu Display\nBuy\nCar Insurance\nTwo Wheeler Insurance\nTravel Insurance\nHealth Insurance\nBusiness Insurance\nCommercial Vehicle Insurance\nComprehensive Car Insurance\nThird Party Car Insurance\nOwn Damage Car Insurance\nPay As You Drive Car Insurance\nPo","fetched_at":"2026-10-20"}],"official":[{"purpose":"grievance","kind":"official","name":"Bima Bharosa (IRDAI grievance portal)","url":"https://bimabharosa.irdai.gov.in/","note":"Register and track a complaint against any insurer with IRDAI. Complain to the insurer first; escalate here if the reply is late or unsatisfactory."},{"purpose":"grievance","kind":"official","name":"e-Daakhil (consumer commission e-filing)","url":"https://edaakhil.nic.in/","note":"Not reachable from our crawler on 2026-10-19; use e-Jagriti if this link does not open."},{"purpose":"grievance","kind":"official","name":"e-Jagriti (consumer commission filing)","url":"https://e-jagriti.gov.in/","note":"Ministry of Consumer Affairs platform for consumer commission cases, a route for insurance disputes that the Ombudsman does not settle."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: offices and jurisdiction","url":"https://www.cioins.co.in/Ombudsman","note":"Addresses, phone numbers, e-mail and the states or districts each Ombudsman office covers."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: register a complaint online","url":"https://cioins.co.in/Complaint/Online","note":"Council for Insurance Ombudsmen. Free. For disputes with an insurer after its own grievance process; the office is chosen by where you live (see the offices list)."},{"purpose":"grievance","kind":"official","name":"National Consumer Helpline","url":"https://consumerhelpline.gov.in/public/","note":"Government consumer helpline; can take up a complaint before you go to a consumer commission."}],"ombudsman_offices":"https://indiainsurances.com/api/v1/complaint-path?insurer=indusind-general-insurance&state=","note":"Copied from the insurer's own pages and policy wordings; every value was found verbatim at source_url on fetched_at. Check the source before sending.","page":"https://indiainsurances.com/complain/indusind-general-insurance"}