{"insurer":{"slug":"hdfc-life-insurance","name":"HDFC Life Insurance Company Limited","url":"https://indiainsurances.com/insurer/hdfc-life-insurance"},"contacts":[{"purpose":"customer-care","channel":"phone","value":"+91 22 6751 6218","label":"Contact number","level":null,"hours":null,"applies_to":"all","source_url":"https://www.hdfclife.com/content/dam/hdfclifeinsurancecompany/customer-services/policy-documents-pdf/group-others-withdrawn/HDFC-Life-PMJJBY-Policy-Document-101G107V02-Revised.pdf","quote":"011 011 C CIN: L65110MH2000PLC128245\nWebsite:www.hfdclife.com email id d: groupoperations@hdfclife.com.\nContact number: +91 22 6751 6218/ / +91 22 6751 6215\n\ni) The customer can contact u us on the below mentioned address or at any of our b branches in cas","fetched_at":"2026-10-20"},{"purpose":"customer-care","channel":"phone","value":"+91 22 6751 6215","label":"Contact number","level":null,"hours":null,"applies_to":"all","source_url":"https://www.hdfclife.com/content/dam/hdfclifeinsurancecompany/customer-services/policy-documents-pdf/group-others-withdrawn/HDFC-Life-PMJJBY-Policy-Document-101G107V02-Revised.pdf","quote":"0MH2000PLC128245\nWebsite:www.hfdclife.com email id d: groupoperations@hdfclife.com.\nContact number: +91 22 6751 6218/ / +91 22 6751 6215\n\ni) The customer can contact u us on the below mentioned address or at any of our b branches in case of any complaint/","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"address","value":"General Manager, Consumer Affairs Department - Grievance Redressal Cell Insurance Regulatory and Development Authority of India Sy No. 115/1, Financial District, Nanakramguda, Gachib bowli, Hyderabad – 500 032","label":"IRDAI Grievance Cell Address","level":null,"hours":null,"applies_to":"all","source_url":"https://www.hdfclife.com/content/dam/hdfclifeinsurancecompany/customer-services/policy-documents-pdf/group-others-withdrawn/HDFC-Life-PMJJBY-Policy-Document-101G107V02-Revised.pdf","quote":"er your complaint online at http://www.igms.irdai.gov v.in/\n• Address for communica ation for complaints by fax/paper:\nGeneral Manager, Consumer Affairs Depa artment - Grievance Redressal Cell Insurance Regulatory an nd Development Authority of India Sy No. 115/1, Financial l District, Nanakramguda, Gachib bowli, Hyderabad – 500 032\n\na) Details and addresses of Insura ance Ombudsman:\nOffice of the Ombudsman | Contact Details | Areas of Jurisdic","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"address","value":"General Manager Consumer Affairs Department – Grievance Redressal Cell Insurance Regulatory and Development Authority of India Sy No. 115/1, Financial District, Nanakramguda, Hyderabad – 500 032","label":"IRDAI Grievance Cell Address","level":null,"hours":null,"applies_to":"all","source_url":"https://www.hdfclife.com/content/dam/hdfclifeinsurancecompany/customer-services/policy-documents-pdf/group-others-withdrawn/HDFC-Life-Group-Credit-Protect-Insurance-Plan-Policy-Document-101N079V03.pdf","quote":"egister your complaint online at http://www.igms.irda.gov.in/\nd) Address for communication for complaints by fax/paper:\nGeneral Manager Consumer Affairs Department – Grievance Redressal Cell Insurance Regulatory and Development Authority of India Sy No. 115/1, Financial District, Nanakramguda, Gachibowli, Hyderabad – 500 032\n\nIn the event the Master Policyholder is dissatisfied with the response provided by us, the Master Policyho","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"email","value":"groupoperations@hdfclife.com","label":"Grievance Redressal Officer E-mail","level":null,"hours":null,"applies_to":"all","source_url":"https://www.hdfclife.com/content/dam/hdfclifeinsurancecompany/customer-services/policy-documents-pdf/group-others-withdrawn/HDFC-Life-Pradhan-Mantri-Jeevan-Jyoti-Bima-Yojana-Plan-101G107V02-Policy-Document.pdf","quote":"oor, Apollo Mills Compound, Mahalaxmi Mumbai- 400 011 011 CIN: L65110MH2000PLC128245 website:www.hfdclife.com email id: groupoperations@hdfclife.com. Contact number: +91 22 6751 6218/ +91 22 6751 6215\n\ni) The customer can contact us on the below mentioned number/id in","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"email","value":"service@hdfclife.com","label":"Grievance Redressal Officer E-mail","level":null,"hours":null,"applies_to":"all","source_url":"https://www.hdfclife.com/content/dam/hdfclifeinsurancecompany/customer-services/policy-documents-pdf/group-others-withdrawn/HDFC-Life-Group-Credit-Protect-Insurance-Plan-Policy-Document-101N079V03.pdf","quote":"d, N. M. Joshi Marg, Mahalaxmi, Mumbai, Maharashtra - 400011 Helpline number: 18602679999 (Local charges apply) E-mail: service@hdfclife.com (2) All grievances (Service and sales) received by the Company will be responded to within the prescribed regulatory Tu","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"phone","value":"022-67516666","label":"Grievance Redressal Officer Tel","level":null,"hours":null,"applies_to":"all","source_url":"https://www.hdfclife.com/content/dam/hdfclifeinsurancecompany/customer-services/policy-documents-pdf/group-others-withdrawn/HDFC-Life-PMJJBY-Policy-Document-101G107V02-Revised.pdf","quote":"ed 11th Floor, Lodha Excelus, , Apollo Mills Compound, N. M. Joshi Marg, Mahalax xmi, Mumbai, Maharashtra - 400011 Tel: 022-67516666, Helplin ne number: 18602679999 (Local charges apply) E-mail: service@hdfclife.c com\n\nxi) If you are not satisfied with","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"phone","value":"18602679999 (Local charges apply)","label":"Grievance Redressal Officer Helpline number","level":null,"hours":null,"applies_to":"all","source_url":"https://www.hdfclife.com/content/dam/hdfclifeinsurancecompany/customer-services/policy-documents-pdf/group-others-withdrawn/HDFC-Life-PMJJBY-Policy-Document-101G107V02-Revised.pdf","quote":"pollo Mills Compound, N. M. Joshi Marg, Mahalax xmi, Mumbai, Maharashtra - 400011 Tel: 022-67516666, Helplin ne number: 18602679999 (Local charges apply) E-mail: service@hdfclife.c com\n\nxi) If you are not satisfied with th he response or do not receive a response from us w","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"phone","value":"+91 22 6751 6218","label":"Grievance Redressal Officer Contact number","level":null,"hours":null,"applies_to":"all","source_url":"https://www.hdfclife.com/content/dam/hdfclifeinsurancecompany/customer-services/policy-documents-pdf/group-others-withdrawn/HDFC-Life-Pradhan-Mantri-Jeevan-Jyoti-Bima-Yojana-Plan-101G107V02-Policy-Document.pdf","quote":"400 011 011 CIN: L65110MH2000PLC128245 website:www.hfdclife.com email id: groupoperations@hdfclife.com. Contact number: +91 22 6751 6218/ +91 22 6751 6215\n\ni) The customer can contact us on the below mentioned number/id in case of any complaint/ grievance:","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"phone","value":"+91 22 6751 6215","label":"Grievance Redressal Officer Contact number","level":null,"hours":null,"applies_to":"all","source_url":"https://www.hdfclife.com/content/dam/hdfclifeinsurancecompany/customer-services/policy-documents-pdf/group-others-withdrawn/HDFC-Life-Pradhan-Mantri-Jeevan-Jyoti-Bima-Yojana-Plan-101G107V02-Policy-Document.pdf","quote":"65110MH2000PLC128245 website:www.hfdclife.com email id: groupoperations@hdfclife.com. Contact number: +91 22 6751 6218/ +91 22 6751 6215\n\ni) The customer can contact us on the below mentioned number/id in case of any complaint/ grievance:\nGrievance Redress","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"phone","value":"180042544732","label":"IRDAI Grievance Call Centre (IGCC) TOLL FREE NO","level":null,"hours":null,"applies_to":"all","source_url":"https://www.hdfclife.com/content/dam/hdfclifeinsurancecompany/customer-services/policy-documents-pdf/group-others-withdrawn/HDFC-Life-PMJJBY-Policy-Document-101G107V02-Revised.pdf","quote":null,"fetched_at":"2026-10-20"},{"purpose":"escalation","channel":"address","value":"HDFC Life Insurance Company Limited 11th Floor, Lodha Excelus, Apollo Mills Compound, N. M. Joshi Marg, Mahalaxmi, Mumbai, Maharashtra - 400011","label":"Grievance Redressal Officer","level":null,"hours":null,"applies_to":"all","source_url":"https://www.hdfclife.com/content/dam/hdfclifeinsurancecompany/customer-services/policy-documents-pdf/group-others-withdrawn/HDFC-Life-Group-Credit-Protect-Insurance-Plan-Policy-Document-101N079V03.pdf","quote":"the below mentioned address or at any of our branches in case of any complaint/ grievance:\nGrievance Redressal Officer HDFC Life Insurance Company Limited 11th Floor, Lodha Excelus, Apollo Mills Compound, N. M. Joshi Marg, Mahalaxmi, Mumbai, Maharashtra - 400011 Helpline number: 18602679999 (Local charges apply) E-mail: service@hdfclife.com (2) All grievances (Service and sales)","fetched_at":"2026-10-20"},{"purpose":"escalation","channel":"email","value":"groupoperations@hdfclife.com","label":"Grievance Redressal Officer E-mail","level":null,"hours":null,"applies_to":"all","source_url":"https://www.hdfclife.com/content/dam/hdfclifeinsurancecompany/customer-services/policy-documents-pdf/group-others-withdrawn/HDFC-Life-Pradhan-Mantri-Jeevan-Jyoti-Bima-Yojana-Plan-101G107V02-Policy-Document.pdf","quote":"oor, Apollo Mills Compound, Mahalaxmi Mumbai- 400 011 011 CIN: L65110MH2000PLC128245 website:www.hfdclife.com email id: groupoperations@hdfclife.com. Contact number: +91 22 6751 6218/ +91 22 6751 6215\n\ni) The customer can contact us on the below mentioned number/id in","fetched_at":"2026-10-20"},{"purpose":"escalation","channel":"email","value":"service@hdfclife.com","label":"Grievance Redressal Officer E-mail","level":null,"hours":null,"applies_to":"all","source_url":"https://www.hdfclife.com/content/dam/hdfclifeinsurancecompany/customer-services/policy-documents-pdf/group-others-withdrawn/HDFC-Life-Group-Credit-Protect-Insurance-Plan-Policy-Document-101N079V03.pdf","quote":"d, N. M. Joshi Marg, Mahalaxmi, Mumbai, Maharashtra - 400011 Helpline number: 18602679999 (Local charges apply) E-mail: service@hdfclife.com (2) All grievances (Service and sales) received by the Company will be responded to within the prescribed regulatory Tu","fetched_at":"2026-10-20"},{"purpose":"escalation","channel":"phone","value":"+91 22 6751 6218","label":"Grievance Redressal Officer Contact number","level":null,"hours":null,"applies_to":"all","source_url":"https://www.hdfclife.com/content/dam/hdfclifeinsurancecompany/customer-services/policy-documents-pdf/group-others-withdrawn/HDFC-Life-Pradhan-Mantri-Jeevan-Jyoti-Bima-Yojana-Plan-101G107V02-Policy-Document.pdf","quote":"400 011 011 CIN: L65110MH2000PLC128245 website:www.hfdclife.com email id: groupoperations@hdfclife.com. Contact number: +91 22 6751 6218/ +91 22 6751 6215\n\ni) The customer can contact us on the below mentioned number/id in case of any complaint/ grievance:","fetched_at":"2026-10-20"},{"purpose":"escalation","channel":"phone","value":"+91 22 6751 6215","label":"Grievance Redressal Officer Contact number","level":null,"hours":null,"applies_to":"all","source_url":"https://www.hdfclife.com/content/dam/hdfclifeinsurancecompany/customer-services/policy-documents-pdf/group-others-withdrawn/HDFC-Life-Pradhan-Mantri-Jeevan-Jyoti-Bima-Yojana-Plan-101G107V02-Policy-Document.pdf","quote":"65110MH2000PLC128245 website:www.hfdclife.com email id: groupoperations@hdfclife.com. Contact number: +91 22 6751 6218/ +91 22 6751 6215\n\ni) The customer can contact us on the below mentioned number/id in case of any complaint/ grievance:\nGrievance Redress","fetched_at":"2026-10-20"},{"purpose":"escalation","channel":"phone","value":"18602679999 (Local charges apply)","label":"Grievance Redressal Officer Helpline number","level":null,"hours":null,"applies_to":"all","source_url":"https://www.hdfclife.com/content/dam/hdfclifeinsurancecompany/customer-services/policy-documents-pdf/group-others-withdrawn/HDFC-Life-PMJJBY-Policy-Document-101G107V02-Revised.pdf","quote":"pollo Mills Compound, N. M. Joshi Marg, Mahalax xmi, Mumbai, Maharashtra - 400011 Tel: 022-67516666, Helplin ne number: 18602679999 (Local charges apply) E-mail: service@hdfclife.c com\n\nxi) If you are not satisfied with th he response or do not receive a response from us w","fetched_at":"2026-10-20"},{"purpose":"escalation","channel":"phone","value":"022-67516666","label":"Grievance Redressal Officer Tel","level":null,"hours":null,"applies_to":"all","source_url":"https://www.hdfclife.com/content/dam/hdfclifeinsurancecompany/customer-services/policy-documents-pdf/group-others-withdrawn/HDFC-Life-PMJJBY-Policy-Document-101G107V02-Revised.pdf","quote":"ed 11th Floor, Lodha Excelus, , Apollo Mills Compound, N. M. Joshi Marg, Mahalax xmi, Mumbai, Maharashtra - 400011 Tel: 022-67516666, Helplin ne number: 18602679999 (Local charges apply) E-mail: service@hdfclife.c com\n\nxi) If you are not satisfied with","fetched_at":"2026-10-20"}],"official":[{"purpose":"grievance","kind":"official","name":"Bima Bharosa (IRDAI grievance portal)","url":"https://bimabharosa.irdai.gov.in/","note":"Register and track a complaint against any insurer with IRDAI. Complain to the insurer first; escalate here if the reply is late or unsatisfactory."},{"purpose":"grievance","kind":"official","name":"e-Daakhil (consumer commission e-filing)","url":"https://edaakhil.nic.in/","note":"Not reachable from our crawler on 2026-10-19; use e-Jagriti if this link does not open."},{"purpose":"grievance","kind":"official","name":"e-Jagriti (consumer commission filing)","url":"https://e-jagriti.gov.in/","note":"Ministry of Consumer Affairs platform for consumer commission cases, a route for insurance disputes that the Ombudsman does not settle."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: offices and jurisdiction","url":"https://www.cioins.co.in/Ombudsman","note":"Addresses, phone numbers, e-mail and the states or districts each Ombudsman office covers."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: register a complaint online","url":"https://cioins.co.in/Complaint/Online","note":"Council for Insurance Ombudsmen. Free. For disputes with an insurer after its own grievance process; the office is chosen by where you live (see the offices list)."},{"purpose":"grievance","kind":"official","name":"National Consumer Helpline","url":"https://consumerhelpline.gov.in/public/","note":"Government consumer helpline; can take up a complaint before you go to a consumer commission."}],"ombudsman_offices":"https://indiainsurances.com/api/v1/complaint-path?insurer=hdfc-life-insurance&state=","note":"Copied from the insurer's own pages and policy wordings; every value was found verbatim at source_url on fetched_at. Check the source before sending.","page":"https://indiainsurances.com/complain/hdfc-life-insurance"}