{"insurer":{"slug":"ecgc","name":"ECGC Limited","url":"https://indiainsurances.com/insurer/ecgc"},"contacts":[{"purpose":"customer-care","channel":"phone","value":"1800-22-4500","label":"आईजीएमएस हेल्पलाइन","level":null,"hours":null,"applies_to":"all","source_url":"https://main.ecgc.in/","quote":"थि : 05/08/2026  11:50 AM\n|\nसाइट आगंतुक : 3330481\nविकल्प चुनें\nविद्यमान पॉलिसी धारक/बैंकर\nनये निर्यातक पंजीकरण\nआईजीएमएस\n1800-22-4500\nSelect...\nEnglish\nविकल्प चुनें\nउपयोगकर्ता पुस्तिका  (प्रारूप: PDF | आकार: 0.75MB | भाषा: हिन्दी)\nवीडियो ट्यूटोरियल\n↑\nयह","fetched_at":"2026-10-20"},{"purpose":"customer-care","channel":"phone","value":"(+91) 022 66590 770 / 510","label":"वेब सूचना प्रबंधक संपर्क नंबर","level":null,"hours":null,"applies_to":"all","source_url":"https://main.ecgc.in/","quote":"ी प्रश्न के लिए, कृपया वेब सूचना प्रबंधक, ECGC लिमिटेड से संपर्क करें।\nनाम:  राजेश मोडक\nईमेल आयडी:  wim@ecgc.in\nसंपर्क: (+91) 022 66590 770 / 510\nक्रोम संस्करण 125+, मोज़िला फ़ायरफ़ॉक्स संस्करण 126+,माइक्रोसॉफ्ट एज संस्करण 125+ में सर्वोत्तम रूप से देखा गया | अंतिम","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"email","value":"wim@ecgc.in","label":"वेब सूचना प्रबंधक, ECGC लिमिटेड","level":null,"hours":null,"applies_to":"all","source_url":"https://main.ecgc.in/","quote":"के संबंध में किसी भी प्रश्न के लिए, कृपया वेब सूचना प्रबंधक, ECGC लिमिटेड से संपर्क करें।\nनाम:  राजेश मोडक\nईमेल आयडी:  wim@ecgc.in\nसंपर्क: (+91) 022 66590 770 / 510\nक्रोम संस्करण 125+, मोज़िला फ़ायरफ़ॉक्स संस्करण 126+,माइक्रोसॉफ्ट एज संस्करण 125+ में","fetched_at":"2026-10-20"}],"official":[{"purpose":"grievance","kind":"official","name":"Bima Bharosa (IRDAI grievance portal)","url":"https://bimabharosa.irdai.gov.in/","note":"Register and track a complaint against any insurer with IRDAI. Complain to the insurer first; escalate here if the reply is late or unsatisfactory."},{"purpose":"grievance","kind":"official","name":"e-Daakhil (consumer commission e-filing)","url":"https://edaakhil.nic.in/","note":"Not reachable from our crawler on 2026-10-19; use e-Jagriti if this link does not open."},{"purpose":"grievance","kind":"official","name":"e-Jagriti (consumer commission filing)","url":"https://e-jagriti.gov.in/","note":"Ministry of Consumer Affairs platform for consumer commission cases, a route for insurance disputes that the Ombudsman does not settle."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: offices and jurisdiction","url":"https://www.cioins.co.in/Ombudsman","note":"Addresses, phone numbers, e-mail and the states or districts each Ombudsman office covers."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: register a complaint online","url":"https://cioins.co.in/Complaint/Online","note":"Council for Insurance Ombudsmen. Free. For disputes with an insurer after its own grievance process; the office is chosen by where you live (see the offices list)."},{"purpose":"grievance","kind":"official","name":"National Consumer Helpline","url":"https://consumerhelpline.gov.in/public/","note":"Government consumer helpline; can take up a complaint before you go to a consumer commission."}],"ombudsman_offices":"https://indiainsurances.com/api/v1/complaint-path?insurer=ecgc&state=","note":"Copied from the insurer's own pages and policy wordings; every value was found verbatim at source_url on fetched_at. Check the source before sending.","page":"https://indiainsurances.com/complain/ecgc"}