{"insurer":{"slug":"bajaj-general-insurance","name":"Bajaj General Insurance Limited","url":"https://indiainsurances.com/insurer/bajaj-general-insurance"},"contacts":[{"purpose":"claim","channel":"email","value":"careforyou@bajajgeneral.com","label":"General Insurance Claim Email","level":null,"hours":null,"applies_to":"all","source_url":"https://www.bajajgeneralinsurance.com/general-insurance-claims.html","quote":"e\nMOTOR INSURANCE CLAIM PROCESS\nRegister Your Motor Insurance Claim\nDial our Toll Free Number\n1800-209-5858\nEmail us on\ncareforyou@bajajgeneral.com\nRegister Online\nRegister the claim via app and we would settle it within 20 minutes* with the app’s Motor On the Spot (","fetched_at":"2026-10-20"},{"purpose":"claim","channel":"phone","value":"1800-209-5858","label":"Motor Claim Registration Toll Free Number","level":null,"hours":"24x7","applies_to":"motor","source_url":"https://www.bajajgeneralinsurance.com/general-insurance-claims.html","quote":"Careers\nBecome\n                                An Agent\nAwards\nUpdate KYC\nMY ABHA\nBuy Policy:\n1800-209-0144\n| Service:\n1800-209-5858\nService Chat:\n+91 75074 25858\nInsure\nHealth Insurance\nIndividual Health Insurance\nFamily Health Insurance\nInternational","fetched_at":"2026-10-20"},{"purpose":"claim","channel":"phone","value":"1800-103-2529","label":"Health toll free Number","level":null,"hours":"24x7","applies_to":"health","source_url":"https://www.bajajgeneralinsurance.com/forms/form-online-grievance.html","quote":"websales@bajajgeneral.com\nEng\nHindi\n1\nDo Not Disturb\nBajaj General App\nClaim Assistance Numbers\nHealth toll free Number\n1800-103-2529\n24x7 Roadside Assistance\n1800-103-5858\nMotor Claim Registration\n1800-209-5858\nMotor On the Spot\n1800-266-6416\nGlobal Tr","fetched_at":"2026-10-20"},{"purpose":"claim","channel":"phone","value":"1800-103-5858","label":"24x7 Roadside Assistance","level":null,"hours":"24x7","applies_to":"motor","source_url":"https://www.bajajgeneralinsurance.com/forms/form-online-grievance.html","quote":"o Not Disturb\nBajaj General App\nClaim Assistance Numbers\nHealth toll free Number\n1800-103-2529\n24x7 Roadside Assistance\n1800-103-5858\nMotor Claim Registration\n1800-209-5858\nMotor On the Spot\n1800-266-6416\nGlobal Travel Helpline\n+91-124-6174720\nExtended","fetched_at":"2026-10-20"},{"purpose":"claim","channel":"phone","value":"1800-266-6416","label":"Motor On the Spot","level":null,"hours":null,"applies_to":"motor","source_url":"https://www.bajajgeneralinsurance.com/forms/form-online-grievance.html","quote":"ee Number\n1800-103-2529\n24x7 Roadside Assistance\n1800-103-5858\nMotor Claim Registration\n1800-209-5858\nMotor On the Spot\n1800-266-6416\nGlobal Travel Helpline\n+91-124-6174720\nExtended Warranty\n1800-209-1021\nAgri Claims\n1800-209-5959\nSales :\n1800-209-0144","fetched_at":"2026-10-20"},{"purpose":"claim","channel":"phone","value":"+91-124-6174720","label":"Global Travel Helpline","level":null,"hours":null,"applies_to":"travel","source_url":"https://www.bajajgeneralinsurance.com/forms/form-online-grievance.html","quote":"Assistance\n1800-103-5858\nMotor Claim Registration\n1800-209-5858\nMotor On the Spot\n1800-266-6416\nGlobal Travel Helpline\n+91-124-6174720\nExtended Warranty\n1800-209-1021\nAgri Claims\n1800-209-5959\nSales :\n1800-209-0144\nService :\n1800-209-5858\nThank you for v","fetched_at":"2026-10-20"},{"purpose":"claim","channel":"phone","value":"1800-209-1021","label":"Extended Warranty","level":null,"hours":null,"applies_to":"other","source_url":"https://www.bajajgeneralinsurance.com/forms/form-online-grievance.html","quote":"aim Registration\n1800-209-5858\nMotor On the Spot\n1800-266-6416\nGlobal Travel Helpline\n+91-124-6174720\nExtended Warranty\n1800-209-1021\nAgri Claims\n1800-209-5959\nSales :\n1800-209-0144\nService :\n1800-209-5858\nThank you for visiting our website.\nFor any ass","fetched_at":"2026-10-20"},{"purpose":"claim","channel":"phone","value":"1800-209-5959","label":"Agri Claims","level":null,"hours":null,"applies_to":"agri","source_url":"https://www.bajajgeneralinsurance.com/forms/form-online-grievance.html","quote":"5858\nMotor On the Spot\n1800-266-6416\nGlobal Travel Helpline\n+91-124-6174720\nExtended Warranty\n1800-209-1021\nAgri Claims\n1800-209-5959\nSales :\n1800-209-0144\nService :\n1800-209-5858\nThank you for visiting our website.\nFor any assistance please call on 180","fetched_at":"2026-10-20"},{"purpose":"customer-care","channel":"email","value":"careforyou@bajajgeneral.com","label":"Customer Service Email","level":null,"hours":null,"applies_to":"all","source_url":"https://www.bajajgeneralinsurance.com/forms/form-online-grievance.html","quote":"in a new tab\nBajaj General Insurance Limited\nTollfree: For sales :\n1800-209-0144\nFor service :\n1800-209-5858\nEmail id:\ncareforyou@bajajgeneral.com\nFor senior citizens:\nseniorcitizen@bajajgeneral.com\nFor senior citizens:\n1800-209-5858\nFax no:\n020-30512246\nRegistered","fetched_at":"2026-10-20"},{"purpose":"customer-care","channel":"phone","value":"1800-209-5858","label":"Service Toll Free Number","level":null,"hours":null,"applies_to":"all","source_url":"https://www.bajajgeneralinsurance.com/forms/form-online-grievance.html","quote":"Careers\nBecome\n                                An Agent\nAwards\nUpdate KYC\nMY ABHA\nBuy Policy:\n1800-209-0144\n| Service:\n1800-209-5858\nService Chat:\n+91 75074 25858\nInsure\nHealth Insurance\nIndividual Health Insurance\nFamily Health Insurance\nInternational","fetched_at":"2026-10-20"},{"purpose":"customer-care","channel":"phone","value":"1800-209-0144","label":"Sales Toll Free Number","level":null,"hours":null,"applies_to":"all","source_url":"https://www.bajajgeneralinsurance.com/forms/form-online-grievance.html","quote":"nsurance\nSupport\nAbout Us\nCareers\nBecome\n                                An Agent\nAwards\nUpdate KYC\nMY ABHA\nBuy Policy:\n1800-209-0144\n| Service:\n1800-209-5858\nService Chat:\n+91 75074 25858\nInsure\nHealth Insurance\nIndividual Health Insurance\nFamily Healt","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"phone","value":"1800-209-5858","label":"Customer Service Toll Free Number","level":1,"hours":null,"applies_to":"all","source_url":"https://www.bajajgeneralinsurance.com/about-us/customer-service.html","quote":"ted servicing team to help you meet your service needs.\nCustomer Service - We're Here to Help\nDial our Toll Free Number\n1800-209-5858\nEmail us on\ncareforyou@bajajgeneral.com\nToll free No. Intermediary\n1800-209-7073\nBOING BOT\nConnect with us on BOING Cha","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"email","value":"ggro@bajajgeneral.com","label":"Grievance Redressal Officer Email Mr. Jerome Vincent","level":2,"hours":null,"applies_to":"all","source_url":"https://www.bajajgeneralinsurance.com/about-us/customer-service.html","quote":"fied with the response given to you by our team, you may write to our Grievance Redressal Officer Mr. Jerome Vincent at\nggro@bajajgeneral.com\nLevel 3\nHead Customer Service\nif you are still not satisfied with the solutions provided, or have some feedback for us,","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"phone","value":"1800-209-7073","label":"Toll free No. Intermediary","level":null,"hours":null,"applies_to":"all","source_url":"https://www.bajajgeneralinsurance.com/about-us/customer-service.html","quote":"Here to Help\nDial our Toll Free Number\n1800-209-5858\nEmail us on\ncareforyou@bajajgeneral.com\nToll free No. Intermediary\n1800-209-7073\nBOING BOT\nConnect with us on BOING Chatbot\nConnect with us on WhatsApp +91 7507425858\nFor Support\nBajaj General App\nPle","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"whatsapp","value":"+91 7507425858","label":"BOING WhatsApp Chatbot","level":null,"hours":"24x7","applies_to":"all","source_url":"https://www.bajajgeneralinsurance.com/about-us/customer-service.html","quote":"ral.com\nToll free No. Intermediary\n1800-209-7073\nBOING BOT\nConnect with us on BOING Chatbot\nConnect with us on WhatsApp +91 7507425858\nFor Support\nBajaj General App\nPlease scan and download\nMissed Call Facility\nMissed Call - 80809 45060 Short code - SMS","fetched_at":"2026-10-20"},{"purpose":"senior-citizen","channel":"email","value":"seniorcitizen@bajajgeneral.com","label":"Senior Citizen Email","level":null,"hours":null,"applies_to":"all","source_url":"https://www.bajajgeneralinsurance.com/forms/form-online-grievance.html","quote":"lfree: For sales :\n1800-209-0144\nFor service :\n1800-209-5858\nEmail id:\ncareforyou@bajajgeneral.com\nFor senior citizens:\nseniorcitizen@bajajgeneral.com\nFor senior citizens:\n1800-209-5858\nFax no:\n020-30512246\nRegistered Address:\nBajaj Insurance House, Airport Road, Yerawa","fetched_at":"2026-10-20"},{"purpose":"senior-citizen","channel":"phone","value":"1800-209-5858","label":"Senior Citizen Toll Free Number","level":null,"hours":null,"applies_to":"all","source_url":"https://www.bajajgeneralinsurance.com/forms/form-online-grievance.html","quote":"Careers\nBecome\n                                An Agent\nAwards\nUpdate KYC\nMY ABHA\nBuy Policy:\n1800-209-0144\n| Service:\n1800-209-5858\nService Chat:\n+91 75074 25858\nInsure\nHealth Insurance\nIndividual Health Insurance\nFamily Health Insurance\nInternational","fetched_at":"2026-10-20"},{"purpose":"escalation","channel":"email","value":"head.customerservice@bajajgeneral.com","label":"Head Customer Service Email","level":3,"hours":null,"applies_to":"all","source_url":"https://www.bajajgeneralinsurance.com/about-us/customer-service.html","quote":"ead Customer Service\nif you are still not satisfied with the solutions provided, or have some feedback for us,\nwrite to\nhead.customerservice@bajajgeneral.com\nIf after having followed the above steps, your issue remains unresolved, you may approach the Insurance Ombudsman for R","fetched_at":"2026-10-20"},{"purpose":"other","channel":"address","value":"Bajaj Insurance House, Airport Road, Yerawada, Pune-411006","label":"Registered Address","level":null,"hours":null,"applies_to":"all","source_url":"https://www.bajajgeneralinsurance.com/forms/form-online-grievance.html","quote":"or citizens:\nseniorcitizen@bajajgeneral.com\nFor senior citizens:\n1800-209-5858\nFax no:\n020-30512246\nRegistered Address:\nBajaj Insurance House, Airport Road, Yerawada, Pune-411006\nISO 27001:2013 Certified Company\nIRDA Reg. No. 113, Bajaj General CIN -U66010PN2000PLC015329 An ISO 27001:2013 Certifie","fetched_at":"2026-10-20"}],"official":[{"purpose":"grievance","kind":"official","name":"Bima Bharosa (IRDAI grievance portal)","url":"https://bimabharosa.irdai.gov.in/","note":"Register and track a complaint against any insurer with IRDAI. Complain to the insurer first; escalate here if the reply is late or unsatisfactory."},{"purpose":"grievance","kind":"official","name":"e-Daakhil (consumer commission e-filing)","url":"https://edaakhil.nic.in/","note":"Not reachable from our crawler on 2026-10-19; use e-Jagriti if this link does not open."},{"purpose":"grievance","kind":"official","name":"e-Jagriti (consumer commission filing)","url":"https://e-jagriti.gov.in/","note":"Ministry of Consumer Affairs platform for consumer commission cases, a route for insurance disputes that the Ombudsman does not settle."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: offices and jurisdiction","url":"https://www.cioins.co.in/Ombudsman","note":"Addresses, phone numbers, e-mail and the states or districts each Ombudsman office covers."},{"purpose":"grievance","kind":"official","name":"Insurance Ombudsman: register a complaint online","url":"https://cioins.co.in/Complaint/Online","note":"Council for Insurance Ombudsmen. Free. For disputes with an insurer after its own grievance process; the office is chosen by where you live (see the offices list)."},{"purpose":"grievance","kind":"official","name":"National Consumer Helpline","url":"https://consumerhelpline.gov.in/public/","note":"Government consumer helpline; can take up a complaint before you go to a consumer commission."}],"ombudsman_offices":"https://indiainsurances.com/api/v1/complaint-path?insurer=bajaj-general-insurance&state=","note":"Copied from the insurer's own pages and policy wordings; every value was found verbatim at source_url on fetched_at. Check the source before sending.","page":"https://indiainsurances.com/complain/bajaj-general-insurance"}