{"id":741,"title":"Claims Process - Janata Personal Accident","purpose":"claim","insurer":{"slug":"magma-general-insurance","name":"Magma General Insurance Limited"},"source_pdf":"https://www.magmainsurance.com/documents/5553002/0/Claims+Process+-+Janata+Personal+Accident.pdf/484a4b09-604e-ef78-5ad4-ab5ec3907cf3?t=1789044396738","sha256":"d7193bac2e227968a969b04ce88e2ec4eb5587b1903514ec9d6150bbc955dffc","pages":1,"collected":"2026-10-17","instructions":{"about":"This form provides instructions and a checklist of documents required to file a claim under the Janata Personal Accident insurance policy. It is filled and submitted by the claimant or nominee.","notes":["All documents must be submitted to the address mentioned","Claim intimation can be done with basic information like name of insured, date of death and cause of death","Details of TPA are available on the website www.magmainsurance.com","In case of any change in TPA details, updates will be on the website","Chat with MIRA on website or say “Hi” on WhatsApp No. 7208976789"],"title":"Claims Process - Janata Personal Accident","submit":{"to":"Magma General Insurance Limited","how":"post","address":"Unit No.-63, 6th Floor, Der Deutsche Parkz, Near Nahur Railway Station, Nahur (West), Bhandup, Mumbai, Maharashtra – 400078"},"purpose":"claim","sections":[{"title":"Claim Intimation and Document Checklist","fields":[{"help":"Attach the completed claim form","type":"attachment","label":"Claim form duly filled and signed (attached)","options":[],"required":true,"pdf_field":""},{"help":"Attach copies of PAN or Aadhaar cards for both nominee and insured","type":"attachment","label":"Pan card copy/Aaddhar card copy of nominee and as well as of Insured","options":[],"required":true,"pdf_field":""},{"help":"Attach proof of income","type":"attachment","label":"Income proof","options":[],"required":true,"pdf_field":""},{"help":"Attach official death certificate","type":"attachment","label":"Death certificate","options":[],"required":true,"pdf_field":""},{"help":"Attach cancelled cheque for NEFT details","type":"attachment","label":"NEFT details (cancel cheque copy)","options":[],"required":true,"pdf_field":""},{"help":"Attach copy of FIR","type":"attachment","label":"FIR copy","options":[],"required":true,"pdf_field":""},{"help":"Attach post-mortem report copy","type":"attachment","label":"Copy of post-mortem report","options":[],"required":true,"pdf_field":""},{"help":"Attach CKYC form with photo and KYC documents","type":"attachment","label":"Duly filled CKYC form along with latest photograph and KYC documents","options":[],"required":true,"pdf_field":""},{"help":"Attach salary slips for last 3 months","type":"attachment","label":"Last 3 months salary slip","options":[],"required":true,"pdf_field":""},{"help":"Attach employee ID card showing designation","type":"attachment","label":"Employee Id card with designation","options":[],"required":true,"pdf_field":""}],"filled_by":"claimant or nominee"},{"title":"PTD Claim Documents Checklist","fields":[{"help":"Attach original completed claim form","type":"attachment","label":"Duly filled original claim form","options":[],"required":true,"pdf_field":""},{"help":"Attach copy of policy document","type":"attachment","label":"Policy copy","options":[],"required":true,"pdf_field":""},{"help":"Attach claim intimation document","type":"attachment","label":"Claim intimation","options":[],"required":true,"pdf_field":""},{"help":"Attach attested or original FIR","type":"attachment","label":"FIR – Attested or Original","options":[],"required":true,"pdf_field":""},{"help":"Attach final police report or original panchnama","type":"attachment","label":"Final police report / Original panchnama","options":[],"required":true,"pdf_field":""},{"help":"Attach medical certificate confirming disability","type":"attachment","label":"Certificate of from government hospital doctor confirming the nature and degree of disability","options":[],"required":true,"pdf_field":""},{"help":"Attach hospital discharge summary with registration number","type":"attachment","label":"Discharge summary of the treating hospital clearly indicating the Hospital Registration No.","options":[],"required":true,"pdf_field":""},{"help":"Attach diagnostic test reports","type":"attachment","label":"Diagnostic reports","options":[],"required":true,"pdf_field":""},{"help":"Attach letter confirming coverage","type":"attachment","label":"Confirmation of coverage letter","options":[],"required":true,"pdf_field":""},{"help":"Attach photograph showing injury and disablement","type":"attachment","label":"Photograph of the injured with reflecting disablement","options":[],"required":true,"pdf_field":""},{"help":"Attach termination letter if applicable","type":"attachment","label":"Termination letter for claim under “Loss of Employment”","options":[],"required":false,"pdf_field":""},{"help":"Attach any additional documents requested","type":"attachment","label":"Any other documents as and when requested by the claim settling authority","options":[],"required":false,"pdf_field":""},{"help":"Attach salary slips for last 3 months","type":"attachment","label":"Last 3 months salary slip","options":[],"required":true,"pdf_field":""},{"help":"Attach employee ID card showing designation","type":"attachment","label":"Employee Id card with designation","options":[],"required":true,"pdf_field":""}],"filled_by":"claimant or nominee"},{"title":"PPD Claim Documents Checklist","fields":[{"help":"Attach original completed claim form","type":"attachment","label":"Duly filled original claim form","options":[],"required":true,"pdf_field":""},{"help":"Attach copy of policy document","type":"attachment","label":"Policy copy","options":[],"required":true,"pdf_field":""},{"help":"Attach claim intimation document","type":"attachment","label":"Claim intimation","options":[],"required":true,"pdf_field":""},{"help":"Attach attested or original FIR","type":"attachment","label":"FIR – Attested or Original","options":[],"required":true,"pdf_field":""},{"help":"Attach final police report or original panchnama","type":"attachment","label":"Final police report / Original panchnama","options":[],"required":true,"pdf_field":""},{"help":"Attach medical certificate confirming disability","type":"attachment","label":"Certificate of from government hospital doctor confirming the nature and degree of disability","options":[],"required":true,"pdf_field":""},{"help":"Attach hospital discharge summary with registration number","type":"attachment","label":"Discharge summary of the treating hospital clearly indicating the hospital registration no.","options":[],"required":true,"pdf_field":""},{"help":"Attach diagnostic test reports","type":"attachment","label":"Diagnostic reports","options":[],"required":true,"pdf_field":""},{"help":"Attach letter confirming coverage","type":"attachment","label":"Confirmation of coverage letter","options":[],"required":true,"pdf_field":""},{"help":"Attach photograph showing injury and disablement","type":"attachment","label":"Photograph of the injured with reflecting disablement","options":[],"required":true,"pdf_field":""},{"help":"Attach salary slips for last 3 months","type":"attachment","label":"Last 3 months salary slip","options":[],"required":true,"pdf_field":""},{"help":"Attach employee ID card showing designation","type":"attachment","label":"Employee Id card with designation","options":[],"required":true,"pdf_field":""}],"filled_by":"claimant or nominee"}],"deadlines":["Settlement of claim within 15 days from the date of intimation along with requisite documents"],"applies_to":"GPA death claims, PTD claims, and PPD claims under Janata Personal Accident policy","attachments":["Claim form duly filled and signed","Pan card copy/Aadhaar card copy of nominee and insured","Income proof","Death certificate","NEFT details (cancelled cheque copy)","FIR copy","Copy of post-mortem report","Duly filled CKYC form with latest photograph and KYC documents","Last 3 months salary slips","Employee ID card with designation","Policy copy","Claim intimation","Final police report / Original panchnama","Certificate from government hospital doctor confirming nature and degree of disability","Discharge summary of treating hospital with registration number","Diagnostic reports","Confirmation of coverage letter","Photograph of injured reflecting disablement","Termination letter for Loss of Employment claim (if applicable)","Any other documents requested by claim settling authority"],"declarations":[],"dropped_labels":0},"pdf_fields":null,"fillable_pdf":false,"send_to":[{"purpose":"claim","channel":"address","value":"Magma General Insurance Limited (Claims Hub), Srinilaya Cyber Spazio Suite 101, 102, Ground Floor, Road No. 2, Banjara Hills, Hyderabad, Telangana – 500034","label":"Claims Hub Address","level":null,"hours":null,"applies_to":"health","source_url":"https://www.magmainsurance.com/learn-about-claims","quote":"fe takes an unexpected turn. When that moment comes, a clear and dependable claims process makes all the difference. At Magma General Insurance, our aim is to make the process simple to understand, transparent to follow, and supportive at every step. This page explains how claims work across Health, Motor and Non‑Motor policies.\nClaim is easy at Magma General Insurance.\nRegister Claim\nHealth","fetched_at":"2026-10-20"},{"purpose":"claim","channel":"email","value":"customercare@magmainsurance.com","label":"Customer Care Email","level":null,"hours":null,"applies_to":"all","source_url":"https://www.magmainsurance.com/web/magmainsurance/claims","quote":"ma HDI General Insurance Company Limited) | All Rights Reserved\n| IRDAI Reg. No. 149 |\nwww.magmainsurance.com\n| E-mail:\ncustomercare@magmainsurance.com\n| Registered & Corporate Office: Equinox Business Park, Tower 3, Ambedkar Nagar, 2\nnd\nFloor, Unit Number 1B & 2B, LBS M","fetched_at":"2026-10-20"},{"purpose":"claim","channel":"phone","value":"1800 266 3202","label":"Claims Intimation Toll Free Number","level":null,"hours":null,"applies_to":"all","source_url":"https://www.magmainsurance.com/web/magmainsurance/claims","quote":"surance Claims - Motor & Health Insurance Claim Process - Magma Insurance - Magma\nSkip to Content\nOne-Line-Hearder-Test\n1800 266 3202\nNavigation\nCustomer Service\nSenior Citizen Services\nRoad side Assistance\nAnnual Health Check-up\nPolicy Servicing assist","fetched_at":"2026-10-20"}],"how_to_use":"Ask the user for each field in order, in plain words; never invent an answer. Labels are as printed. If fillable_pdf is true, pdf_fields gives the PDF's own field names so the file can be filled directly. The printed form decides if anything differs.","url":"https://indiainsurances.com/forms/magma-general-insurance/741-claims-process-janata-personal-accident"}