{"id":739,"title":"Claim Process - Saral Suraksha Bima","purpose":"claim","insurer":{"slug":"magma-general-insurance","name":"Magma General Insurance Limited"},"source_pdf":"https://www.magmainsurance.com/documents/5553002/0/Claim+Process+-+Saral+Suraksha+Bima.pdf/2ba4172c-472f-8399-ab72-26d500aa6c72?t=1789044394175","sha256":"5fda5bbde07698a516b811d1bef7210b4fd390b3a579db35523b381d6685320a","pages":1,"collected":"2026-10-17","instructions":{"about":"This form provides instructions and a checklist for submitting claims under the Saral Suraksha Bima insurance policy. It is intended for the claimant or policyholder to understand the documents required and the claim process.","notes":["All documents to be submitted at the address mentioned","Details of TPA are available on the website www.magmainsurance.com","In case of any change in TPA details, updates will be on the website"],"title":"Claim Process - Saral Suraksha Bima","submit":{"to":"Magma General Insurance Limited","how":"post","address":"Unit No.-63, 6th Floor, Der Deutsche Parkz, Near Nahur Railway Station, Nahur (West), Bhandup, Mumbai, Maharashtra – 400078"},"purpose":"claim","sections":[{"title":"Claim Documents Checklist","fields":[{"help":"Notify the insurer with basic claim information such as name, date of death, and cause of death","type":"checkbox","label":"Claim intimation","options":[],"required":null,"pdf_field":""},{"help":"Attach diagnostic reports related to the claim","type":"checkbox","label":"Diagnostic reports","options":[],"required":null,"pdf_field":""},{"help":"Attach discharge summary with hospital registration number","type":"checkbox","label":"Discharge summary of the treating hospital clearly indicating the Hospital Registration No.","options":[],"required":null,"pdf_field":""},{"help":"Attach death certificate for death claims","type":"checkbox","label":"Death certificate","options":[],"required":null,"pdf_field":""},{"help":"Attach employee ID card showing designation","type":"checkbox","label":"Employee Id card with designation","options":[],"required":null,"pdf_field":""},{"help":"Attach cancelled cheque for NEFT payment details","type":"checkbox","label":"NEFT details (cancel cheque copy)","options":[],"required":null,"pdf_field":""},{"help":"Attach PAN or Aadhaar copies of nominee and insured","type":"checkbox","label":"Pan card copy/Aaddhar card copy of nominee and as well as of Insured","options":[],"required":null,"pdf_field":""},{"help":"Attach last three months salary slips","type":"checkbox","label":"Last 3 months salary slip","options":[],"required":null,"pdf_field":""},{"help":"Fill and sign the claim form","type":"checkbox","label":"Claim form duly filled and signed (attached)","options":[],"required":true,"pdf_field":""},{"help":"Attach proof of income","type":"checkbox","label":"Income proof","options":[],"required":null,"pdf_field":""},{"help":"Attach copy of FIR","type":"checkbox","label":"FIR copy","options":[],"required":null,"pdf_field":""},{"help":"Attach post-mortem report if applicable","type":"checkbox","label":"Copy of post-mortem report","options":[],"required":null,"pdf_field":""},{"help":"Fill original claim form completely","type":"checkbox","label":"Duly filled original claim form","options":[],"required":true,"pdf_field":""},{"help":"Attach copy of insurance policy","type":"checkbox","label":"Policy copy","options":[],"required":null,"pdf_field":""},{"help":"Attach attested or original FIR","type":"checkbox","label":"FIR – Attested or Original","options":[],"required":null,"pdf_field":""},{"help":"Attach CKYC form with photo and KYC documents","type":"checkbox","label":"Duly filled CKYC form along with latest photograph and KYC documents","options":[],"required":null,"pdf_field":""},{"help":"Attach final police report or original panchnama","type":"checkbox","label":"Final police report / Original panchnama","options":[],"required":null,"pdf_field":""},{"help":"Attach certificate confirming disability from government hospital doctor","type":"checkbox","label":"Certificate of from government hospital doctor confirming the nature and degree of disability","options":[],"required":null,"pdf_field":""},{"help":"Attach photograph showing the injury and disablement","type":"checkbox","label":"Photograph of the injured with reflecting disablement","options":[],"required":null,"pdf_field":""},{"help":"Attach termination letter if claim is for loss of employment","type":"checkbox","label":"Termination letter for claim under “Loss of Employment”","options":[],"required":null,"pdf_field":""},{"help":"Attach confirmation of coverage letter","type":"checkbox","label":"Confirmation of coverage letter","options":[],"required":null,"pdf_field":""},{"help":"Attach any additional documents requested","type":"checkbox","label":"Any other documents as and when requested by the claim settling authority","options":[],"required":null,"pdf_field":""}],"filled_by":""},{"title":"Claim Settlement Timeline","fields":[{"help":"Settlement within 15 days from date of intimation with requisite documents","type":"text","label":"Claim will be settled within 15 days*","options":[],"required":null,"pdf_field":""}],"filled_by":""}],"deadlines":["Settlement of claim within 15 days from the date of intimation (along with the requisite documents)"],"applies_to":"GPA death claims, PTD claims, PPD claims under Saral Suraksha Bima","attachments":["Claim form duly filled and signed","Diagnostic reports","Discharge summary of the treating hospital clearly indicating the Hospital Registration No.","Death certificate","Employee Id card with designation","NEFT details (cancel cheque copy)","Pan card copy/Aaddhar card copy of nominee and as well as of Insured","Last 3 months salary slip","Income proof","FIR copy","Copy of post-mortem report","Policy copy","FIR – Attested or Original","Duly filled CKYC form along with latest photograph and KYC documents","Final police report / Original panchnama","Certificate from government hospital doctor confirming the nature and degree of disability","Photograph of the injured with reflecting disablement","Termination letter for claim under “Loss of Employment”","Confirmation of coverage letter","Any other documents as and when requested by the claim settling authority"],"declarations":[],"dropped_labels":1},"pdf_fields":null,"fillable_pdf":false,"send_to":[{"purpose":"claim","channel":"address","value":"Magma General Insurance Limited (Claims Hub), Srinilaya Cyber Spazio Suite 101, 102, Ground Floor, Road No. 2, Banjara Hills, Hyderabad, Telangana – 500034","label":"Claims Hub Address","level":null,"hours":null,"applies_to":"health","source_url":"https://www.magmainsurance.com/learn-about-claims","quote":"fe takes an unexpected turn. When that moment comes, a clear and dependable claims process makes all the difference. At Magma General Insurance, our aim is to make the process simple to understand, transparent to follow, and supportive at every step. This page explains how claims work across Health, Motor and Non‑Motor policies.\nClaim is easy at Magma General Insurance.\nRegister Claim\nHealth","fetched_at":"2026-10-20"},{"purpose":"claim","channel":"email","value":"customercare@magmainsurance.com","label":"Customer Care Email","level":null,"hours":null,"applies_to":"all","source_url":"https://www.magmainsurance.com/web/magmainsurance/claims","quote":"ma HDI General Insurance Company Limited) | All Rights Reserved\n| IRDAI Reg. No. 149 |\nwww.magmainsurance.com\n| E-mail:\ncustomercare@magmainsurance.com\n| Registered & Corporate Office: Equinox Business Park, Tower 3, Ambedkar Nagar, 2\nnd\nFloor, Unit Number 1B & 2B, LBS M","fetched_at":"2026-10-20"},{"purpose":"claim","channel":"phone","value":"1800 266 3202","label":"Claims Intimation Toll Free Number","level":null,"hours":null,"applies_to":"all","source_url":"https://www.magmainsurance.com/web/magmainsurance/claims","quote":"surance Claims - Motor & Health Insurance Claim Process - Magma Insurance - Magma\nSkip to Content\nOne-Line-Hearder-Test\n1800 266 3202\nNavigation\nCustomer Service\nSenior Citizen Services\nRoad side Assistance\nAnnual Health Check-up\nPolicy Servicing assist","fetched_at":"2026-10-20"}],"how_to_use":"Ask the user for each field in order, in plain words; never invent an answer. Labels are as printed. If fillable_pdf is true, pdf_fields gives the PDF's own field names so the file can be filled directly. The printed form decides if anything differs.","url":"https://indiainsurances.com/forms/magma-general-insurance/739-claim-process-saral-suraksha-bima"}