{"id":5596,"title":"Commercial Crime Insurance Proposal Form","purpose":"proposal","insurer":{"slug":"zurich-kotak-general-insurance","name":"Zurich Kotak General Insurance Company (India) Limited"},"source_pdf":"https://cms.zurichkotak.com/uploads/Proposal_Form_Crime_Insurance_bb8948bf5b.pdf","sha256":"02a0dd492e051b1f210dcf32d6404ba03bbd440dcb18a70eda3bc95768ade948","pages":10,"collected":"2026-10-17","instructions":{"about":"This form is a proposal for Commercial Crime Insurance to be filled by the proposer (the company seeking insurance). It collects detailed information about the proposer’s business, operations, controls, and risk management to assess the insurance risk.","notes":["Fill the proposal form in BLOCK LETTERS.","All details marked with * are mandatory.","The insurer’s liability starts only after acceptance of the proposal and receipt of premium.","Provide full, accurate, and correct information including all subsidiaries and associated companies.","Attach additional sheets if needed and indicate question numbers.","Losses caused by employees of outsourced organizations are covered only if vetting, contracts, and audit rights are in place.","Use original documents where required.","Neither submission of proposal nor payment obliges the insurer to issue a policy.","If proposal is not accepted, payment will be refunded without interest.","Policy and service communications will be sent by email unless physical copy is requested.","Prohibition of rebates under Section 41 of Insurance Act 1938 applies."],"title":"Commercial Crime Insurance Proposal Form","submit":{"to":"","how":"","address":""},"purpose":"proposal","sections":[{"title":"Proposer Details","fields":[{"help":"Enter the full legal name of the proposer company","type":"text","label":"Name of Proposer","options":[],"required":true,"pdf_field":""},{"help":"Enter the official website address of the company","type":"text","label":"Company Website/URL","options":[],"required":false,"pdf_field":""},{"help":"Enter the full address of the company's head office","type":"text","label":"Address of Head Office","options":[],"required":true,"pdf_field":""},{"help":"Select Yes if communication address is same as head office, else No","type":"yes-no","label":"Is the Communication address same as the Head Office address ?","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"If communication address differs from head office, enter it here","type":"text","label":"Communication Address","options":[],"required":false,"pdf_field":""}],"filled_by":"proposer"},{"title":"Policy and Business Details","fields":[{"help":"Enter policy start date","type":"date","label":"Policy Period: From","options":[],"required":true,"pdf_field":""},{"help":"Enter the country where the company is registered","type":"text","label":"Country of Registration","options":[],"required":true,"pdf_field":""},{"help":"Enter the date the company was incorporated or formed","type":"date","label":"Date of incorporation/formation","options":[],"required":true,"pdf_field":""},{"help":"Describe the main business activities","type":"text","label":"Nature of Operations","options":[],"required":true,"pdf_field":""},{"help":"List regions (India, Europe, US & Canada, Other) with turnover, locations, and employees","type":"table","label":"Please list each region you operate in and show in the appropriate column: Region, Annual Turnover, Number of Locations, Total Number of Employees","options":[],"required":true,"pdf_field":""},{"help":"Enter the current market value amount","type":"amount","label":"Current Market Value of all Pension and Employee Benefit Plans","options":[],"required":true,"pdf_field":""},{"help":"List acquisitions/mergers with turnover","type":"text","label":"Please list all acquisitions and mergers you have made in the past 5 years and indicate the turnover for each acquisition","options":[],"required":false,"pdf_field":""},{"help":"Select Yes or No","type":"yes-no","label":"Are all recommendations arising from the pre-acquisition due diligence process immediately implemented?","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"Explain if recommendations are not implemented","type":"text","label":"If “no”, please provide details","options":[],"required":false,"pdf_field":""}],"filled_by":"proposer"},{"title":"Audit and Corporate Governance","fields":[{"help":"","type":"yes-no","label":"Do external Auditors audit all operations at least annually?","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"","type":"yes-no","label":"Have all recommendations by External Auditors regarding internal controls been complied with following your last audit?","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"Explain non-compliance with auditor recommendations","type":"text","label":"If “No”, please provide details","options":[],"required":false,"pdf_field":""},{"help":"","type":"yes-no","label":"Is there an Audit Committee which monitors the effectiveness of internal controls and reports directly to the Board?","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"","type":"yes-no","label":"Do you comply with all provisions of the Combined Code of Corporate Governance relating to Financial Aspects of your business?","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"","type":"yes-no","label":"Do you have an Internal Audit Department?","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"","type":"yes-no","label":"Do they have an established audit cycle for all operations?","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"","type":"yes-no","label":"Do you have a Treasury Department?","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"","type":"yes-no","label":"Do they have a procedures manual specifying authority levels for each member of staff?","options":["Yes","No"],"required":true,"pdf_field":""}],"filled_by":"proposer"},{"title":"Internal Financial Controls","fields":[{"help":"","type":"yes-no","label":"Are wages/salaries independently checked against personnel records for unusual or excessive payments?","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"Answer for each subpoint separately","type":"yes-no","label":"Are duties segregated so that no individual can control any of the following activities from commencement to completion without referral to others; a) signing cheques or authorizing payments (including capital expenditure) above $5,000?","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"","type":"yes-no","label":"b) issuing funds transfer instructions?","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"","type":"yes-no","label":"c) amending funds transfer procedures?","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"","type":"yes-no","label":"d) opening new bank accounts or amending approved signatory details","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"","type":"yes-no","label":"e) investment in and custody of securities and valuables (including blank cheques, travellers cheques, bills of exchange etc.)?","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"","type":"yes-no","label":"f) refund of monies or return of goods above $5,000?","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"","type":"yes-no","label":"g) disbursement of assets or funds of any Pension Plan?","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"","type":"yes-no","label":"h) appointing new suppliers or awarding contracts?","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"","type":"yes-no","label":"i) disbursement of loans (including loans to employees) or approving borrowings?","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"","type":"yes-no","label":"Is all supporting documentation validated before signing cheques or authorising payments above $5,000?","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"","type":"yes-no","label":"Are statements of accounts sent to customers independently of employees receiving payment?","options":["Yes","No"],"required":null,"pdf_field":""},{"help":"","type":"yes-no","label":"Are bank statements independently reconciled by persons not authorised to deposit/withdraw funds, issue funds transfer instructions or dispatch accounts to customers, at least every 30 days?","options":["Yes","No"],"required":true,"pdf_field":""}],"filled_by":"proposer"},{"title":"Recruitment Procedures","fields":[{"help":"Answer for each subpoint separately","type":"yes-no","label":"When recruiting or promoting employees to positions of trust involving handling of stock, money, financial or treasury functions, do you: a) obtain written references covering, at least, their previous 3 years employment history?","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"","type":"yes-no","label":"b) undergo a process to ensure their suitability for the position?","options":["Yes","No"],"required":true,"pdf_field":""}],"filled_by":"proposer"},{"title":"Stock and Physical Security","fields":[{"help":"","type":"yes-no","label":"Is there controlled access to all locations?","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"","type":"yes-no","label":"Are all premises containing stock, money, securities, precious metals, etc. connected to an intruder alarm which is connected to a central station or a police station and are such intruder alarms maintained in proper working order?","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"","type":"yes-no","label":"Is an independent physical count of stock, raw materials, work in progress and finished goods undertaken at least quarterly and is this count reconciled against stock records?","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"","type":"yes-no","label":"Is the transfer of money and securities valued above $10,000 made by a security or professional cash carrying company?","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"Enter maximum value during business hours","type":"amount","label":"What is the maximum value of money, securities, precious metals and/or Jewellery at any one location: a) During business hours?","options":[],"required":true,"pdf_field":""},{"help":"Enter maximum value outside business hours","type":"amount","label":"b) Outside business hours?","options":[],"required":true,"pdf_field":""},{"help":"Enter maximum value of stock etc. at one location","type":"amount","label":"What is the maximum value of stock, work-in progress and raw materials at any one location?","options":[],"required":true,"pdf_field":""}],"filled_by":"proposer"},{"title":"Third Parties","fields":[{"help":"","type":"yes-no","label":"Do you maintain an approved suppliers list?","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"Answer for each subpoint separately","type":"yes-no","label":"Are suppliers and service providers: a) vetted for competency, financial stability and honesty before being approved?","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"","type":"yes-no","label":"b) appointed under written contract?","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"","type":"yes-no","label":"Are procedures in place to assess the suitability of trustees, fiduciaries, administrators or officers of all of your Pension Plans?","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"","type":"yes-no","label":"Do you outsource any normal administrative function to third party service providers?","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"Describe outsourced services and contract values","type":"text","label":"If “yes”, please detail the services and estimated annual contract values.","options":[],"required":false,"pdf_field":""},{"help":"","type":"yes-no","label":"Do you audit outsourcing companies during the term of their contract?","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"","type":"yes-no","label":"If the outsourcing company operates on your premises, are their employees under your daily management control?","options":["Yes","No"],"required":true,"pdf_field":""}],"filled_by":"proposer"},{"title":"Computer Systems / Internet E-Commerce","fields":[{"help":"","type":"yes-no","label":"Are unique passwords used to give various levels of entry to the computer depending on the users job functions?","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"","type":"yes-no","label":"Are passwords automatically withdrawn when people leave?","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"","type":"yes-no","label":"Are all amendments to programmes approved independently of the persons making the amendments?","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"","type":"yes-no","label":"Are programmes protected to detect unauthorised changes?","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"","type":"yes-no","label":"Is your computer system protected by virus detection and repair software?","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"Select all that apply; specify other if chosen","type":"checkbox","label":"Which business activities do you utilise the Internet for?","options":["E-Mail","Advertising","Selling Products","Hosting services for third party","Other"],"required":false,"pdf_field":""},{"help":"Enter estimated e-business revenue value","type":"amount","label":"What is the estimated value of e-business revenue in your business?","options":[],"required":false,"pdf_field":""},{"help":"List all company website URLs","type":"text","label":"Please list your website addresses","options":[],"required":false,"pdf_field":""}],"filled_by":"proposer"},{"title":"Fund Transfers","fields":[{"help":"Enter annual value for InterGroup payments","type":"amount","label":"What is the approximate total annual value of fund transfers? a) InterGroup Payments","options":[],"required":true,"pdf_field":""},{"help":"Enter annual value for external payments","type":"amount","label":"b) External Payments","options":[],"required":true,"pdf_field":""},{"help":"Select all methods used; specify other if chosen","type":"checkbox","label":"Please specify which methods are utilized to send fund transfer instructions: Type, Secured by, Written, Electronic, Encryption, Telephone, Codeword, Facsimile, Callback, Other","options":["Written","Electronic","Encryption","Telephone","Codeword","Facsimile","Callback","Other"],"required":false,"pdf_field":""},{"help":"","type":"yes-no","label":"Are all fund transfer instructions subject to a verification and authentication process?","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"","type":"yes-no","label":"Can payment instructions only be made to accounts which are pre-determined as an approved beneficiary?","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"","type":"yes-no","label":"Is the financial institution required to authenticate the instruction in accordance with a specified mandate before payment is released?","options":["Yes","No"],"required":true,"pdf_field":""}],"filled_by":"proposer"},{"title":"Plans and Policies","fields":[{"help":"","type":"yes-no","label":"Do you maintain a written crisis management or contingency plan covering procedures following kidnapping or extortion?","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"","type":"yes-no","label":"Do you maintain a written anti – fraud policy which is distributed throughout your organisation?","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"","type":"yes-no","label":"Do you have a whistleblowing service accessible to all staff?","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"","type":"yes-no","label":"Are special security precautions taken to protect against kidnapping of directors or employees who live in or travel to volatile countries?","options":["Yes","No"],"required":true,"pdf_field":""}],"filled_by":"proposer"},{"title":"Optional Extensions to Cover","fields":[{"help":"","type":"yes-no","label":"Do you wish cover to be extended to also include: a) Theft (violent and forcible) of property from your premises by third parties?","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"","type":"yes-no","label":"b) Criminal damage (excluding fire) caused by any person?","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"Extension to cover contractual penalties","type":"yes-no","label":"c) Contractual penalties incurred as a direct result of insured loss","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"Extension to cover interest loss","type":"yes-no","label":"d) Interest (prior to date of discovery) which would have been receivable or becomes payable as the direct result of insured loss?","options":["Yes","No"],"required":true,"pdf_field":""}],"filled_by":"proposer"},{"title":"Loss History","fields":[{"help":"Describe past losses with details","type":"text","label":"Please provide brief details of any losses (of a type covered under this policy) sustained during the past 5 years and before application of any deductible, retention or excess whether insured or not. (Please include date discovered, location, nature of loss and amount).","options":[],"required":false,"pdf_field":""},{"help":"Describe corrective actions taken","type":"text","label":"Please describe what corrective measures were taken to prevent similar losses","options":[],"required":false,"pdf_field":""},{"help":"","type":"yes-no","label":"Have such corrective measures been implemented across all operations?","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"Explain why corrective measures are not implemented everywhere","type":"text","label":"If “No”, please provide details","options":[],"required":false,"pdf_field":""}],"filled_by":"proposer"},{"title":"Other Details","fields":[{"help":"Select nationality","type":"choice","label":"Nationality","options":["Indian","Non – Indian"],"required":true,"pdf_field":""},{"help":"Specify country if non-Indian","type":"text","label":"If Non-Indian, please specify country","options":[],"required":false,"pdf_field":""},{"help":"Select all applicable sources; specify other if chosen","type":"checkbox","label":"Sources of funds : Salary, Business, Investments, Other (Please Specify)","options":["Salary","Business","Investments","Other"],"required":false,"pdf_field":""},{"help":"Enter CKYC number if available","type":"text","label":"Company’s CKYC Identifier / Number (Generated by CERSAI)","options":[],"required":false,"pdf_field":""},{"help":"Enter company PAN number","type":"text","label":"PAN (mandatory)","options":[],"required":true,"pdf_field":""},{"help":"Enter GSTIN if applicable","type":"text","label":"GSTIN","options":[],"required":false,"pdf_field":""},{"help":"Enter name of authorised signatory","type":"text","label":"Please share the below details for the Authorised Signatory: Name","options":[],"required":true,"pdf_field":""},{"help":"Enter designation of authorised signatory","type":"text","label":"Designation","options":[],"required":true,"pdf_field":""},{"help":"Enter PAN of authorised signatory","type":"text","label":"PAN","options":[],"required":false,"pdf_field":""},{"help":"Enter CKYC number of authorised signatory if available","type":"text","label":"CKYC Identifier / Number (Generated by CERSAI)","options":[],"required":false,"pdf_field":""}],"filled_by":"proposer"},{"title":"Bank Account Details and Payment Details","fields":[{"help":"Select applicable option","type":"checkbox","label":"Details as per premium cheque to be used for electronic fund transfer","options":["Details as per premium cheque","Cancelled cheque submitted of other bank"],"required":false,"pdf_field":""},{"help":"Enter cheque or demand draft number","type":"text","label":"Cheque / D.D #","options":[],"required":false,"pdf_field":""},{"help":"Enter amount on cheque/DD","type":"amount","label":"Drawn Amount","options":[],"required":false,"pdf_field":""},{"help":"Enter bank account number","type":"text","label":"Account Number","options":[],"required":false,"pdf_field":""},{"help":"Enter name of bank branch or payee","type":"text","label":"Drawn To","options":[],"required":false,"pdf_field":""},{"help":"Enter IFSC or MICR code of bank branch","type":"text","label":"IFSC/MICR Code","options":[],"required":false,"pdf_field":""},{"help":"Enter date of payment","type":"date","label":"Date","options":[],"required":false,"pdf_field":""},{"help":"Enter bank name","type":"text","label":"Bank Name","options":[],"required":false,"pdf_field":""},{"help":"Enter bank branch name","type":"text","label":"Bank and Branch Name","options":[],"required":false,"pdf_field":""},{"help":"Enter name of account holder","type":"text","label":"Account Holder name","options":[],"required":false,"pdf_field":""},{"help":"Enter transaction reference number for card payments","type":"text","label":"Transaction Reference No","options":[],"required":false,"pdf_field":""},{"help":"Enter transaction date for card payments","type":"date","label":"Transaction Date","options":[],"required":false,"pdf_field":""}],"filled_by":"proposer"},{"title":"Electronic Insurance Account Details of Applicant","fields":[{"help":"Select if you have an Electronic Insurance Account","type":"yes-no","label":"Do you have an EIA Account","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"Enter EIA number if available","type":"text","label":"If Yes, please quote EIA Number","options":[],"required":false,"pdf_field":""},{"help":"Enter name of insurance repository","type":"text","label":"Please mention name of Insurance Repository","options":[],"required":false,"pdf_field":""},{"help":"Select if you want the insurer to create an EIA account","type":"yes-no","label":"If No, do you want Us to create an EIA account for you","options":["Yes","No"],"required":false,"pdf_field":""},{"help":"Enter email registered with insurance repository","type":"email","label":"Email id (Registered with Insurance Repository)","options":[],"required":true,"pdf_field":""}],"filled_by":"proposer"},{"title":"Declarations and Signatures","fields":[{"help":"Select type of organization","type":"choice","label":"Type of Organization making the payment","options":["Limited Company","Government Organization","Non-Government Organization (NGO)","Society","Trust","Partnership","International Organization","Co-operatives","Section 25 Company","Others"],"required":true,"pdf_field":""},{"help":"Select Yes or No","type":"yes-no","label":"Are You or any of the proposed applicants or close relatives associated to Politically Exposed Person (PEP)?","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"Select Yes or No","type":"yes-no","label":"Are you a Non-Profit Organization? (only in case of an entity)","options":["Yes","No"],"required":false,"pdf_field":""},{"help":"Enter place of signing","type":"text","label":"Place","options":[],"required":true,"pdf_field":""},{"help":"Enter date of signing","type":"date","label":"Date","options":[],"required":true,"pdf_field":""},{"help":"Sign and stamp the form","type":"signature","label":"Signature and Stamp of Proposer","options":[],"required":true,"pdf_field":""}],"filled_by":"proposer and agent"}],"deadlines":[],"applies_to":"Commercial Crime Insurance policies covering employee fraud, dishonesty, and related risks","attachments":["Additional sheets if more space is needed to answer questions","Cancelled cheque (if applicable)","Insurance Repository Application form (if EIA account creation requested)"],"declarations":["The statements made in this proposal form are true to the best of the proposer’s knowledge and belief.","The declaration forms the basis of the insurance contract.","Consent is given to verify identity/address through official registries for KYC purposes.","All premiums have been or will be paid from bonafide sources and not from proceeds of crime.","The insurer may cancel the contract if the proposer is found guilty under money laundering laws.","The agent declares that the policy features and terms have been fully explained to the proposer.","The vernacular declaration confirms the proposer has understood the proposal and policy terms in their language."],"dropped_labels":13},"pdf_fields":null,"fillable_pdf":false,"send_to":[{"purpose":"customer-care","channel":"email","value":"care@zurichkotak.com","label":"Email Address","level":null,"hours":null,"applies_to":"all","source_url":"https://www.zurichkotak.com/customer-support/grievance-redressal-process","quote":"in\nToll Number (INDIA And Overseas)\n+91-22-69417220\nToll Free Number\n1800 2120\nWhatsApp Number\n7998879988\nEmail Address\ncare@zurichkotak.com\nOur WhatsApp number cannot be used for calls. This is chat only number.\nAccessibility\nZoom in page\nZoom out page\nIncrea","fetched_at":"2026-10-20"},{"purpose":"customer-care","channel":"phone","value":"1800 2120","label":"Toll Free Number","level":null,"hours":null,"applies_to":"all","source_url":"https://www.zurichkotak.com/customer-support/grievance-redressal-process","quote":"age claims\nCustomer support\nGrievance redressal\nLogin\nToll Number (INDIA And Overseas)\n+91-22-69417220\nToll Free Number\n1800 2120\nWhatsApp Number\n7998879988\nEmail Address\ncare@zurichkotak.com\nOur WhatsApp number cannot be used for calls. This is cha","fetched_at":"2026-10-20"},{"purpose":"customer-care","channel":"phone","value":"+91-22-69417220","label":"Toll Number (INDIA And Overseas)","level":null,"hours":"IST 8 am to 8 pm","applies_to":"all","source_url":"https://www.zurichkotak.com/customer-support/grievance-redressal-process","quote":"Download policy\nManage policy\nManage claims\nCustomer support\nGrievance redressal\nLogin\nToll Number (INDIA And Overseas)\n+91-22-69417220\nToll Free Number\n1800 2120\nWhatsApp Number\n7998879988\nEmail Address\ncare@zurichkotak.com\nOur WhatsApp number cannot be","fetched_at":"2026-10-20"},{"purpose":"customer-care","channel":"whatsapp","value":"7998879988","label":"WhatsApp Number","level":null,"hours":null,"applies_to":"all","source_url":"https://www.zurichkotak.com/customer-support/grievance-redressal-process","quote":"t\nGrievance redressal\nLogin\nToll Number (INDIA And Overseas)\n+91-22-69417220\nToll Free Number\n1800 2120\nWhatsApp Number\n7998879988\nEmail Address\ncare@zurichkotak.com\nOur WhatsApp number cannot be used for calls. This is chat only number.\nAccessibilit","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"email","value":"grievanceofficer@zurichkotak.com","label":"Grievance Officer","level":1,"hours":null,"applies_to":"all","source_url":"https://cms.zurichkotak.com/uploads/Policy_Wordings_CPI_dc7b416cf1.pdf","quote":"om .\nIn case the I nsured is not satisfied with the response, I nsured may contact the Grievance Officer of the ZKGI at grievanceofficer@zurichkotak.com . In case if the I nsured is not satisfied with the solution the\nGrievance Officer has provided, | I nsured | can write","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"address","value":"Unit no. 401, 4th Floor, Silver Metropolis, Jai Coach Compound, Off Western Express Highway, Goregaon (East) Mumbai- 400063. Maharashtra, India.","label":"Registered & Corporate Office","level":null,"hours":null,"applies_to":"all","source_url":"https://www.zurichkotak.com/","quote":"ker\nHealth portability\nResearch & Reports\nCorrespondence Address\nZurich Kotak General Insurance Company (India) Limited\nUnit no. 401, 4th Floor, Silver Metropolis,\nJai Coach Compound, Off Western Express Highway,\nGoregaon (East) Mumbai- 400063. Maharashtra, India.\nConnect with us\n: 022 - 69417220 (Toll number)\n: 1800 2120 (Toll free)\n+91-22-69417220 (IST 8 am to 8 pm)\nwww.zurichkot","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"email","value":"care@zurichkotak.com","label":"Customer Care Email","level":null,"hours":null,"applies_to":"all","source_url":"https://cms.zurichkotak.com/uploads/Policy_Wordings_CPI_dc7b416cf1.pdf","quote":"may contact the respective branch office of the ZKGI or may call toll free number 1800 2120 or may write an e - mail at care@zurichkotak.com .\nIn case the I nsured is not satisfied with the response, I nsured may contact the Grievance Officer of the ZKGI at gr","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"url","value":"www.zurichkotak.com","label":"Grievance Redressal Process","level":null,"hours":null,"applies_to":"all","source_url":"https://cms.zurichkotak.com/uploads/Policy_Wordings_CPI_dc7b416cf1.pdf","quote":"nder.\nThe details of the Insurance Ombudsman/ complete Grievance Redressal Process is also available at ZKGI’s website: www.zurichkotak.com\nThe updated details of Insurance Ombudsman offices are also available on the website of | Council for\nInsurance Ombudsm","fetched_at":"2026-10-20"}],"how_to_use":"Ask the user for each field in order, in plain words; never invent an answer. Labels are as printed. If fillable_pdf is true, pdf_fields gives the PDF's own field names so the file can be filled directly. The printed form decides if anything differs.","url":"https://indiainsurances.com/forms/zurich-kotak-general-insurance/5596-commercial-crime-insurance-proposal-form"}