{"id":5589,"title":"Housing Society Package Plus Policy Proposal form & Questionnaire","purpose":"proposal","insurer":{"slug":"zurich-kotak-general-insurance","name":"Zurich Kotak General Insurance Company (India) Limited"},"source_pdf":"https://cms.zurichkotak.com/uploads/Housing_Society_Package_Plus_Policy_Proposal_Form_and_Questionnaire_ZK_v2_24_25_05012025_054c326827.pdf","sha256":"3d230968c5a7de9d6adc9449096e20509d25409f1c9959f6e8a86ac4222674dd","pages":7,"collected":"2026-10-17","instructions":{"about":"This form is a proposal for insurance under the Housing Society Package Plus Policy, to be filled by the proposer or owner seeking insurance coverage.","notes":["Fill the proposal form in BLOCK LETTERS.","All details marked with * are mandatory.","Provide all information fully, accurately and correctly.","Attach additional sheets if more space is needed, indicating question number.","Information given will be treated in strict confidence.","Building construction types: Kutcha or Pucca as defined in form.","Sum Insured for Home Building is calculated based on carpet area and prevailing construction cost.","Use original documents where required.","Total % share of nominees cannot exceed 100%.","Submission of proposal or payment does not oblige insurer to issue policy.","Policy liability starts only after acceptance and premium receipt.","If proposal is not accepted, payment will be refunded without interest."],"title":"Housing Society Package Plus Policy Proposal form & Questionnaire","submit":{"to":"Zurich Kotak General Insurance Company (India) Limited","how":"","address":"401, 4th Floor, Silver Metropolis, Jai Coach Compound, Off Western Express Highway, Goregaon (East), Mumbai - 400063. Maharashtra, India"},"purpose":"proposal","sections":[{"title":"Proposer / Owner’s Details","fields":[{"help":"Enter full name in block letters","type":"text","label":"Proposer’s Name*","options":[],"required":true,"pdf_field":""},{"help":"","type":"text","label":"City / District","options":[],"required":null,"pdf_field":""},{"help":"Full permanent address","type":"text","label":"Proposer’s Permanent Address*","options":[],"required":true,"pdf_field":""},{"help":"","type":"text","label":"First Name","options":[],"required":null,"pdf_field":""},{"help":"","type":"text","label":"Middle Name","options":[],"required":null,"pdf_field":""},{"help":"","type":"text","label":"Last Name","options":[],"required":null,"pdf_field":""},{"help":"","type":"phone","label":"Phone No","options":[],"required":null,"pdf_field":""},{"help":"Tick Yes or No","type":"yes-no","label":"Is the Postal address same as permanent address?","options":["Yes","No"],"required":null,"pdf_field":""},{"help":"Provide postal address if different","type":"text","label":"If ‘No’, please provide below","options":[],"required":null,"pdf_field":""},{"help":"","type":"text","label":"State","options":[],"required":null,"pdf_field":""},{"help":"6 digit postal code","type":"number","label":"Pin Code","options":[],"required":null,"pdf_field":""},{"help":"","type":"text","label":"Country","options":[],"required":null,"pdf_field":""},{"help":"","type":"phone","label":"Landline","options":[],"required":null,"pdf_field":""},{"help":"","type":"phone","label":"Mobile No","options":[],"required":null,"pdf_field":""},{"help":"List all parties with insurable interest","type":"text","label":"Policy to be issued in favour of (list out all the parties who have insurable interest) including the financial institutions","options":[],"required":null,"pdf_field":""},{"help":"Provide valid email address","type":"email","label":"Email id","options":[],"required":null,"pdf_field":""},{"help":"Permanent Account Number","type":"text","label":"PAN*","options":[],"required":true,"pdf_field":""},{"help":"Provide name, designation, CKYC identifier, GSTIN","type":"text","label":"Please share the below details for the Authorised Signatory","options":[],"required":null,"pdf_field":""},{"help":"Tick Yes or No","type":"yes-no","label":"Any existing policy from Us","options":["Yes","No"],"required":null,"pdf_field":""},{"help":"Provide policy number if applicable","type":"text","label":"If ‘Yes’, Policy No","options":[],"required":null,"pdf_field":""}],"filled_by":"proposer"},{"title":"Sections Opted","fields":[{"help":"Tick Yes or No against each section to opt","type":"checkbox","label":"Sections opted for (Section I is mandatory and minimum criteria is to select one additional section)","options":["Section I - Griha Raksha Plus","Section II- Burglary and Housebreaking","Section III- Electronic Equipments/ Appliances","Section IV – Machinery Breakdown","Section V- Boiler and Pressure Vessels","Section VI – All Risk","Section VII- Money Insurance","Section VIII- Fidelity Cover","Section IX- Plate Glass","Section X- Signage","Section XI- Baggage","Section XII- Personal Accident","Section XIII- Employee Compensation","Section XIV- Public Liability","Section XV- Directors and Officers Liability"],"required":true,"pdf_field":""}],"filled_by":"proposer"},{"title":"Details of Home Building and Covers Opted (Section I)","fields":[{"help":"Provide full address including pin code","type":"text","label":"Location of Home Building - full postal address with Pin Code","options":[],"required":null,"pdf_field":""},{"help":"Tick Yes or No","type":"yes-no","label":"Is there a basement to Your house?","options":["Yes","No"],"required":null,"pdf_field":""},{"help":"Select one","type":"choice","label":"Is it in a multi-storey building or is it a standalone house?","options":["Multi-storey building","Standalone house"],"required":null,"pdf_field":""},{"help":"Provide floor number if applicable","type":"number","label":"In case of multi-storey building, please provide the floor number of Your house","options":[],"required":null,"pdf_field":""},{"help":"Enter carpet area in square meters","type":"number","label":"Carpet area of structure of Home in square metres","options":[],"required":null,"pdf_field":""},{"help":"Enter prevailing rate per square metre","type":"amount","label":"Rate of Cost of Construction per square metre at the policy Commencement Date","options":[],"required":null,"pdf_field":""},{"help":"Select applicable age range","type":"choice","label":"Age of Home Building","options":["Less than 5 years","5-10 years","10-20 years","Above 20 years"],"required":null,"pdf_field":""}],"filled_by":"proposer"},{"title":"Optional Covers and Sum Insured Details","fields":[{"help":"Tick Yes or No","type":"yes-no","label":"Removal of Debris - Cover Opted","options":["Yes","No"],"required":null,"pdf_field":""},{"help":"Tick Yes or No","type":"yes-no","label":"Loss of Rent or Rent for Alternate Accommodation - Cover Opted","options":["Yes","No"],"required":null,"pdf_field":""},{"help":"Enter sum insured amount","type":"amount","label":"Loss of Rent or Rent for Alternate Accommodation - Sum Insured `","options":[],"required":null,"pdf_field":""},{"help":"Enter number of months","type":"number","label":"Loss of Rent or Rent for Alternate Accommodation - Number of Months","options":[],"required":null,"pdf_field":""},{"help":"Tick Yes or No","type":"yes-no","label":"Covered for Valuable Contents on Agreed Value Basis - Cover Opted","options":["Yes","No"],"required":null,"pdf_field":""},{"help":"Tick Yes or No","type":"yes-no","label":"Personal Accident Cover - Cover Opted","options":["Yes","No"],"required":null,"pdf_field":""},{"help":"Tick Yes or No","type":"yes-no","label":"Involuntary Betterment / Technological Advancement - Cover Opted","options":["Yes","No"],"required":null,"pdf_field":""},{"help":"Enter sum insured amount","type":"amount","label":"Involuntary Betterment / Technological Advancement - Sum Insured `","options":[],"required":null,"pdf_field":""},{"help":"Tick Yes or No","type":"yes-no","label":"Loss Minimization Expenses - Cover Opted","options":["Yes","No"],"required":null,"pdf_field":""},{"help":"Tick Yes or No","type":"yes-no","label":"Broad Water Damage - Cover Opted","options":["Yes","No"],"required":null,"pdf_field":""},{"help":"Tick Yes or No","type":"yes-no","label":"Landscaping Expenses - Cover Opted","options":["Yes","No"],"required":null,"pdf_field":""},{"help":"Tick Yes or No","type":"yes-no","label":"Valuable Papers and Records - Cover Opted","options":["Yes","No"],"required":null,"pdf_field":""}],"filled_by":"proposer"},{"title":"Details of Home Contents","fields":[{"help":"Enter sum insured amount for basement contents","type":"amount","label":"In case of Basement, If there are contents in it, please provide the Sum Insured","options":[],"required":null,"pdf_field":""},{"help":"Tick Yes or No","type":"yes-no","label":"Are There any Fire Protection Devices?","options":["Yes","No"],"required":null,"pdf_field":""}],"filled_by":"proposer"},{"title":"Security and Burglary Cover Details","fields":[{"help":"List contents for burglary cover","type":"text","label":"Please specify the contents which you want to avail burglary cover against (in case of no entry in table here, total content SI will be considered)","options":[],"required":null,"pdf_field":""},{"help":"Describe security arrangements","type":"text","label":"Details of security arrangement at premises, including watch and ward facility (pls specify)","options":[],"required":null,"pdf_field":""}],"filled_by":"proposer"},{"title":"Section III, IV and V - Equipment Details","fields":[{"help":"Provide description with Sr. No., make, model, year of manufacture, sum insured","type":"text","label":"Pl specify the electrical/ mechanical/ electronic equipment/Boiler against which you want to opt for cover under Section III, IV and V","options":[],"required":null,"pdf_field":""},{"help":"Tick Yes or No; if yes, copy to be enclosed","type":"yes-no","label":"Valid maintenance contract in Force?","options":["Yes","No"],"required":null,"pdf_field":""}],"filled_by":"proposer"},{"title":"Money Section","fields":[{"help":"Enter maximum distance in kilometers","type":"number","label":"What is the maximum distance in kms that the money will be carried?","options":[],"required":null,"pdf_field":""},{"help":"Select mode of transportation","type":"choice","label":"Mode of Transportation","options":["By Foot","By Public Transport","Own 2 Wheeler","Own 4 Wheeler"],"required":null,"pdf_field":""},{"help":"Tick Yes or No","type":"yes-no","label":"Please specify if there is an armed guard/Security accompanying the Money carried outside","options":["Yes","No"],"required":null,"pdf_field":""},{"help":"Tick Yes or No","type":"yes-no","label":"Please specify if there is an armed guard/Security at Insured’s Premises for 24 hours","options":["Yes","No"],"required":null,"pdf_field":""},{"help":"Tick Yes or No","type":"yes-no","label":"Is there a CCTV in the insured premises that is clearly operational all through","options":["Yes","No"],"required":null,"pdf_field":""},{"help":"Enter maximum single carrying limit","type":"amount","label":"Money in transit - Max Single carrying limit (Rs)","options":[],"required":null,"pdf_field":""},{"help":"Enter max per location limit","type":"amount","label":"Money in counter - Max Per Location Limit (Rs)","options":[],"required":null,"pdf_field":""},{"help":"Enter max per location limit","type":"amount","label":"Money in safe - Max Per Location Limit (Rs)","options":[],"required":null,"pdf_field":""}],"filled_by":"proposer"},{"title":"Plate Glass","fields":[{"help":"Describe fixed glass to be insured (not furniture glass)","type":"text","label":"Description","options":[],"required":null,"pdf_field":""},{"help":"Provide size, dimensions and count","type":"text","label":"Size or Dimensions & Count","options":[],"required":null,"pdf_field":""},{"help":"Enter sum insured amount","type":"amount","label":"Sum Insured (Rs)","options":[],"required":null,"pdf_field":""}],"filled_by":"proposer"},{"title":"Signage","fields":[{"help":"Describe signage/sign board/glow sign/hoarding","type":"text","label":"Description","options":[],"required":null,"pdf_field":""},{"help":"Provide type and age","type":"text","label":"Type/Age","options":[],"required":null,"pdf_field":""},{"help":"Enter sum insured amount","type":"amount","label":"Sum Insured (Rs)","options":[],"required":null,"pdf_field":""},{"help":"Specify location situation","type":"text","label":"Situation (outdoors/at height/on ground) pl specify","options":[],"required":null,"pdf_field":""}],"filled_by":"proposer"},{"title":"Baggage","fields":[{"help":"Describe accompanied baggage, clothing, personal effects, medicines etc.","type":"text","label":"Description","options":[],"required":null,"pdf_field":""},{"help":"Enter sum insured amount","type":"amount","label":"Sum Insured (Rs)","options":[],"required":null,"pdf_field":""},{"help":"Total value of all articles combined","type":"amount","label":"Total","options":[],"required":null,"pdf_field":""}],"filled_by":"proposer"},{"title":"Employee Compensation","fields":[{"help":"Provide employee name if named","type":"text","label":"Name of Employee if Named basis","options":[],"required":null,"pdf_field":""},{"help":"Provide designation or nature of work","type":"text","label":"Designation/nature of work done by them","options":[],"required":null,"pdf_field":""},{"help":"Enter aggregate limit","type":"amount","label":"Aggregate limit of indemnity","options":[],"required":null,"pdf_field":""},{"help":"Enter number of unnamed employees","type":"number","label":"No of employee if (unnamed) basis","options":[],"required":null,"pdf_field":""},{"help":"Select type of employees","type":"choice","label":"Contractual/ Permanent employees","options":["Contractual","Permanent"],"required":null,"pdf_field":""},{"help":"Enter indemnity amount","type":"amount","label":"Amount of indemnity per event or person","options":[],"required":null,"pdf_field":""}],"filled_by":"proposer"},{"title":"Public Liability","fields":[{"help":"Provide employee name if named","type":"text","label":"Name of Employee if Named basis","options":[],"required":null,"pdf_field":""},{"help":"Enter number of unnamed employees","type":"number","label":"No of employee if unnamed basis","options":[],"required":null,"pdf_field":""},{"help":"Specify salary or wages and frequency","type":"text","label":"Salary/wages monthly/yearly (pls specify)","options":[],"required":null,"pdf_field":""},{"help":"Provide designation or nature of work","type":"text","label":"Designation/Nature of work done by them","options":[],"required":null,"pdf_field":""},{"help":"Enter annual turnover","type":"amount","label":"Annual turnover","options":[],"required":null,"pdf_field":""},{"help":"Describe nature of work","type":"text","label":"Nature of work","options":[],"required":null,"pdf_field":""},{"help":"Specify limits required","type":"text","label":"Limits required (AOA:AOY)","options":[],"required":null,"pdf_field":""}],"filled_by":"proposer"},{"title":"Directors and Officers Liability","fields":[{"help":"Select ownership type","type":"choice","label":"Nature of ownership","options":["Pvt Company","Public Company","Others (pls specify)"],"required":null,"pdf_field":""},{"help":"Tick Yes or No","type":"yes-no","label":"Has the chairman, managing director, chief executive officer or chief financial officer of the Proposer left such office within the last 3 years for any reason other than death or retirement?","options":["Yes","No"],"required":null,"pdf_field":""},{"help":"Provide details if applicable","type":"text","label":"If yes then please provide details","options":[],"required":null,"pdf_field":""},{"help":"Enter limit of liability","type":"amount","label":"Limit of Liability required","options":[],"required":null,"pdf_field":""},{"help":"Provide any other relevant information","type":"text","label":"Any other information","options":[],"required":null,"pdf_field":""}],"filled_by":"proposer"},{"title":"Past Insurance and Claims Experience","fields":[{"help":"Tick Yes or No for each question","type":"yes-no","label":"Has any Company in respect of any section included by you for this insurance has a) Declined your Proposal? b) Cancelled or refused to renew your Policy? c) Accepted your Proposal on special terms and condition?","options":["Yes","No"],"required":null,"pdf_field":""},{"help":"Enter date of loss occurrence","type":"date","label":"Details of Past claim experience under each section opted for (please provide up to last 3 year loss experience, if available) - Date of Occurrence","options":[],"required":null,"pdf_field":""}],"filled_by":"proposer"},{"title":"Nominee Details","fields":[{"help":"Enter nominee's full name","type":"text","label":"Name of the Nominee","options":[],"required":true,"pdf_field":""},{"help":"Enter nominee's date of birth","type":"date","label":"Nominee Date of Birth DD/MM/YYYY*","options":[],"required":true,"pdf_field":""},{"help":"Specify relationship","type":"text","label":"Relationship of Nominee with Proposer*","options":[],"required":true,"pdf_field":""},{"help":"Enter mobile number","type":"phone","label":"Nominee Mobile Number","options":[],"required":null,"pdf_field":""},{"help":"Enter email address","type":"email","label":"Nominee Email ID","options":[],"required":null,"pdf_field":""},{"help":"Enter present address","type":"text","label":"Nominee Present Address","options":[],"required":null,"pdf_field":""},{"help":"Enter permanent address","type":"text","label":"Nominee Permanent Address","options":[],"required":null,"pdf_field":""},{"help":"Provide bank name and account details","type":"text","label":"Nominee Bank Name and Account Details","options":[],"required":null,"pdf_field":""},{"help":"Total share cannot exceed 100%","type":"number","label":"% of claim share*","options":[],"required":true,"pdf_field":""},{"help":"Provide appointee name if nominee is minor","type":"text","label":"Where Nominee is a minor, give details of Appointee - Name of the Appointee","options":[],"required":null,"pdf_field":""},{"help":"Enter appointee date of birth","type":"date","label":"Where Nominee is a minor, give details of Appointee - Date of Birth DD/MM/YYYY","options":[],"required":null,"pdf_field":""},{"help":"Specify relationship","type":"text","label":"Where Nominee is a minor, give details of Appointee - Relationship with the Nominee","options":[],"required":null,"pdf_field":""}],"filled_by":"proposer"},{"title":"Declarations and Signatures","fields":[{"help":"Sign or thumb impression","type":"signature","label":"Signature / Stamp of the Proposer*","options":[],"required":true,"pdf_field":""},{"help":"Signature of intermediary or sales person","type":"signature","label":"Signature of Intermediary / Sales Person*","options":[],"required":true,"pdf_field":""},{"help":"Enter place of signing","type":"text","label":"Place*","options":[],"required":true,"pdf_field":""},{"help":"Enter date of signing","type":"date","label":"Date*","options":[],"required":true,"pdf_field":""},{"help":"Signature and stamp of insurance advisor or agent","type":"signature","label":"Signature & Stamp as applicable of the Insurance Advisor/Specified person of Corporate Agent/Authorised Employee of Broker/Sales person*","options":[],"required":true,"pdf_field":""}],"filled_by":"proposer and intermediary"},{"title":"Electronic Insurance Account and Payment Details","fields":[{"help":"Tick Yes or No","type":"yes-no","label":"Do you have an EIA Account?","options":["Yes","No"],"required":null,"pdf_field":""},{"help":"Provide EIA number if applicable","type":"text","label":"If Yes, please quote EIA Number","options":[],"required":null,"pdf_field":""},{"help":"Tick Yes or No","type":"yes-no","label":"If No, do you want Us to create an EIA account for you","options":["Yes","No"],"required":null,"pdf_field":""},{"help":"Mandatory email for EIA","type":"email","label":"Email id (to be Registered with Insurance Repository)","options":[],"required":true,"pdf_field":""},{"help":"Provide cheque or demand draft number","type":"text","label":"Cheque / D.D #","options":[],"required":null,"pdf_field":""},{"help":"Name of bank branch cheque/DD is drawn to","type":"text","label":"Drawn To","options":[],"required":null,"pdf_field":""},{"help":"Provide bank and branch name","type":"text","label":"Bank and Branch Name","options":[],"required":null,"pdf_field":""},{"help":"Provide transaction reference number","type":"text","label":"For Credit/Debit Card: Transaction Reference No","options":[],"required":null,"pdf_field":""},{"help":"Date of transaction","type":"date","label":"Date","options":[],"required":null,"pdf_field":""},{"help":"Provide IFSC or MICR code","type":"text","label":"IFSC/MICR Code","options":[],"required":null,"pdf_field":""},{"help":"Amount drawn","type":"amount","label":"Drawn Amount","options":[],"required":null,"pdf_field":""},{"help":"Date of transaction for refund/claims","type":"date","label":"Transaction Date","options":[],"required":null,"pdf_field":""}],"filled_by":"proposer"}],"deadlines":[],"applies_to":"Housing Society Package Plus Policy","attachments":["Copy of valid maintenance contract (if applicable)","Additional sheets for extra information if needed"],"declarations":["The statements made in this proposal form are true to the best of the proposer’s knowledge and belief and form the basis of the contract.","Any additions or alterations in the risk after submission must be conveyed immediately to the insurer.","Policy and service related communication will be sent in soft copy to the email provided unless physical copy is requested.","Consent is given to verify identity/address through government or regulatory portals for KYC purposes.","All premiums are paid from bonafide sources and not from proceeds of crime; insurer may call for documents to verify source of funds.","The insurer may cancel the contract if found guilty under money laundering laws.","The proposer declares whether they or close relatives are politically exposed persons (PEP).","The proposer declares if they are a non-profit organization, specifying type of entity.","The proposer with disability may authorize a representative to assist in completing the form.","Prohibition of rebates under Section 41 of Insurance Act 1938 is acknowledged.","Vernacular declaration confirms contents explained in language understood by proposer."],"dropped_labels":44},"pdf_fields":null,"fillable_pdf":false,"send_to":[{"purpose":"customer-care","channel":"email","value":"care@zurichkotak.com","label":"Email Address","level":null,"hours":null,"applies_to":"all","source_url":"https://www.zurichkotak.com/customer-support/grievance-redressal-process","quote":"in\nToll Number (INDIA And Overseas)\n+91-22-69417220\nToll Free Number\n1800 2120\nWhatsApp Number\n7998879988\nEmail Address\ncare@zurichkotak.com\nOur WhatsApp number cannot be used for calls. This is chat only number.\nAccessibility\nZoom in page\nZoom out page\nIncrea","fetched_at":"2026-10-20"},{"purpose":"customer-care","channel":"phone","value":"1800 2120","label":"Toll Free Number","level":null,"hours":null,"applies_to":"all","source_url":"https://www.zurichkotak.com/customer-support/grievance-redressal-process","quote":"age claims\nCustomer support\nGrievance redressal\nLogin\nToll Number (INDIA And Overseas)\n+91-22-69417220\nToll Free Number\n1800 2120\nWhatsApp Number\n7998879988\nEmail Address\ncare@zurichkotak.com\nOur WhatsApp number cannot be used for calls. This is cha","fetched_at":"2026-10-20"},{"purpose":"customer-care","channel":"phone","value":"+91-22-69417220","label":"Toll Number (INDIA And Overseas)","level":null,"hours":"IST 8 am to 8 pm","applies_to":"all","source_url":"https://www.zurichkotak.com/customer-support/grievance-redressal-process","quote":"Download policy\nManage policy\nManage claims\nCustomer support\nGrievance redressal\nLogin\nToll Number (INDIA And Overseas)\n+91-22-69417220\nToll Free Number\n1800 2120\nWhatsApp Number\n7998879988\nEmail Address\ncare@zurichkotak.com\nOur WhatsApp number cannot be","fetched_at":"2026-10-20"},{"purpose":"customer-care","channel":"whatsapp","value":"7998879988","label":"WhatsApp Number","level":null,"hours":null,"applies_to":"all","source_url":"https://www.zurichkotak.com/customer-support/grievance-redressal-process","quote":"t\nGrievance redressal\nLogin\nToll Number (INDIA And Overseas)\n+91-22-69417220\nToll Free Number\n1800 2120\nWhatsApp Number\n7998879988\nEmail Address\ncare@zurichkotak.com\nOur WhatsApp number cannot be used for calls. This is chat only number.\nAccessibilit","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"email","value":"grievanceofficer@zurichkotak.com","label":"Grievance Officer","level":1,"hours":null,"applies_to":"all","source_url":"https://cms.zurichkotak.com/uploads/Policy_Wordings_CPI_dc7b416cf1.pdf","quote":"om .\nIn case the I nsured is not satisfied with the response, I nsured may contact the Grievance Officer of the ZKGI at grievanceofficer@zurichkotak.com . In case if the I nsured is not satisfied with the solution the\nGrievance Officer has provided, | I nsured | can write","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"address","value":"Unit no. 401, 4th Floor, Silver Metropolis, Jai Coach Compound, Off Western Express Highway, Goregaon (East) Mumbai- 400063. Maharashtra, India.","label":"Registered & Corporate Office","level":null,"hours":null,"applies_to":"all","source_url":"https://www.zurichkotak.com/","quote":"ker\nHealth portability\nResearch & Reports\nCorrespondence Address\nZurich Kotak General Insurance Company (India) Limited\nUnit no. 401, 4th Floor, Silver Metropolis,\nJai Coach Compound, Off Western Express Highway,\nGoregaon (East) Mumbai- 400063. Maharashtra, India.\nConnect with us\n: 022 - 69417220 (Toll number)\n: 1800 2120 (Toll free)\n+91-22-69417220 (IST 8 am to 8 pm)\nwww.zurichkot","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"email","value":"care@zurichkotak.com","label":"Customer Care Email","level":null,"hours":null,"applies_to":"all","source_url":"https://cms.zurichkotak.com/uploads/Policy_Wordings_CPI_dc7b416cf1.pdf","quote":"may contact the respective branch office of the ZKGI or may call toll free number 1800 2120 or may write an e - mail at care@zurichkotak.com .\nIn case the I nsured is not satisfied with the response, I nsured may contact the Grievance Officer of the ZKGI at gr","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"url","value":"www.zurichkotak.com","label":"Grievance Redressal Process","level":null,"hours":null,"applies_to":"all","source_url":"https://cms.zurichkotak.com/uploads/Policy_Wordings_CPI_dc7b416cf1.pdf","quote":"nder.\nThe details of the Insurance Ombudsman/ complete Grievance Redressal Process is also available at ZKGI’s website: www.zurichkotak.com\nThe updated details of Insurance Ombudsman offices are also available on the website of | Council for\nInsurance Ombudsm","fetched_at":"2026-10-20"}],"how_to_use":"Ask the user for each field in order, in plain words; never invent an answer. Labels are as printed. If fillable_pdf is true, pdf_fields gives the PDF's own field names so the file can be filled directly. The printed form decides if anything differs.","url":"https://indiainsurances.com/forms/zurich-kotak-general-insurance/5589-housing-society-package-plus-policy-proposal-form-and-questionnaire"}