{"id":5563,"title":"Car Secure - Proposal Form","purpose":"proposal","insurer":{"slug":"zurich-kotak-general-insurance","name":"Zurich Kotak General Insurance Company (India) Limited"},"source_pdf":"https://cms.zurichkotak.com/uploads/Car_Secure_Proposal_Form_ZK_26_27_v1_17032026_5decba0fd7.pdf","sha256":"f9dd47790104c0d67fa599a6453537c2a6371fff5f7a315334c7cf2f3e5abe0d","pages":4,"collected":"2026-10-17","instructions":{"about":"This form is used by individuals proposing to insure their private car with Zurich Kotak General Insurance Company. The proposer (vehicle owner) fills it to provide details about the vehicle, insurance history, and personal information.","notes":["Use original bills for depreciation cover claims.","Submit a Do Not Call (DNC) form if you do not wish to receive marketing calls.","The form must be signed after fully understanding the contents.","Provide additional sheets if space is insufficient for nominee details.","Compulsory Personal Accident Cover for owner-driver is mandatory unless a separate PA cover exists.","The proposer must ensure a valid Third Party cover at all times.","The proposer should provide accurate details to avoid policy cancellation or forfeiture of benefits.","The proposer should attach a cancelled cheque for electronic fund transfer.","The proposer should tick the HNI box only if applicable to be classified as High Net Worth Individual."],"title":"Car Secure - Proposal Form","submit":{"to":"Zurich Kotak General Insurance Company (India) Limited","how":"post / e-mail / upload / in person (not explicitly specified)","address":"Registered & Corporate Office: 401, 4th Floor, Silver Metropolis, Jai Coach Compound, Off Western Express Highway, Goregaon (East), Mumbai - 400063. Maharashtra, India. Email: care@zurichkotak.com"},"purpose":"proposal","sections":[{"title":"Proposal Details","fields":[{"help":"Select the type of proposal","type":"choice","label":"Proposal for","options":["Renewal","New","Rollover","Endorsement"],"required":true,"pdf_field":""},{"help":"Enter the date when the policy should start","type":"date","label":"Policy Start Date","options":[],"required":true,"pdf_field":""},{"help":"Enter the end date for Own Damage coverage","type":"date","label":"Policy End Date (for Own Damage Section)","options":[],"required":true,"pdf_field":""},{"help":"Enter the end date for Third Party Liability coverage (not applicable for OD only policy)","type":"date","label":"Policy End Date (for Third Party Liability Section)","options":[],"required":false,"pdf_field":""},{"help":"Enter the end date for Compulsory Personal Accident coverage","type":"date","label":"Policy End Date (for Compulsory PA Section)","options":[],"required":false,"pdf_field":""},{"help":"Enter the total premium amount","type":"amount","label":"Total Premium","options":[],"required":true,"pdf_field":""},{"help":"Select the product name","type":"choice","label":"Product Name (Please choose one)","options":["Car Secure","Car Secure-Bundled","Car Secure-OD Only"],"required":true,"pdf_field":""},{"help":"Select the type of cover","type":"choice","label":"Type of cover","options":["Comprehensive","Act & Theft","Act, Theft and Fire","Theft and Fire","Act Only","OD Only"],"required":true,"pdf_field":""},{"help":"List any optional add-ons you want","type":"text","label":"Please specify the details of Add-ons you wish to opt for","options":[],"required":false,"pdf_field":""},{"help":"Select number of claims for depreciation cover","type":"choice","label":"Depreciation Cover (if opted) - No. of claims (applicable only for Car Secure )","options":["1000","2000","3000","NA"],"required":false,"pdf_field":""},{"help":"Select voluntary deductible amount","type":"choice","label":"Voluntary Deductible if any under Depreciation Cover","options":["2","3","^"],"required":false,"pdf_field":""},{"help":"Enter vehicle make, model and variant","type":"text","label":"Vehicle Make/Model/ Variant","options":[],"required":true,"pdf_field":""},{"help":"Select fuel type","type":"choice","label":"Fuel Type","options":["CNG","LPG","Bi Fuel","Other"],"required":true,"pdf_field":""},{"help":"Enter seating capacity of the vehicle","type":"number","label":"Seating Capacity","options":[],"required":true,"pdf_field":""},{"help":"Provide details if vehicle is leased, hired or hypothecated","type":"text","label":"Lease / Hire / Hypothecation (Name and address of concerned parties)","options":[],"required":false,"pdf_field":""},{"help":"Enter registration authority and RTO location","type":"text","label":"Registration Authority and RTO Location","options":[],"required":true,"pdf_field":""},{"help":"Enter invoice date if vehicle is new","type":"date","label":"Invoice Date for New Vehicle","options":[],"required":false,"pdf_field":""},{"help":"Enter vehicle registration date","type":"date","label":"Date of Registration","options":[],"required":true,"pdf_field":""},{"help":"Enter vehicle registration number","type":"text","label":"Registration No.","options":[],"required":true,"pdf_field":""},{"help":"Enter type of vehicle body","type":"text","label":"Type of body","options":[],"required":true,"pdf_field":""},{"help":"Enter engine cubic capacity or kWh for electric vehicles","type":"number","label":"Cubic Capacity / kWh (in case of EV)","options":[],"required":true,"pdf_field":""},{"help":"Enter year vehicle was manufactured","type":"number","label":"Year of Manufacture","options":[],"required":true,"pdf_field":""},{"help":"Enter engine number","type":"text","label":"Engine Number","options":[],"required":true,"pdf_field":""},{"help":"Enter chassis number","type":"text","label":"Chassis Number","options":[],"required":true,"pdf_field":""},{"help":"Enter vehicle color","type":"text","label":"Color of Vehicle","options":[],"required":true,"pdf_field":""},{"help":"Enter the insured declared value (IDV) of the vehicle","type":"amount","label":"*Insured Declared Value of the Vehicle (in `)","options":[],"required":true,"pdf_field":""},{"help":"Enter value of non-electrical accessories fitted","type":"amount","label":"*Non - Electrical Accessories fitted to the Vehicle (in `)","options":[],"required":false,"pdf_field":""},{"help":"Enter value of trailer if applicable","type":"amount","label":"*Trailer (in `)","options":[],"required":false,"pdf_field":""},{"help":"Enter total value of vehicle including accessories","type":"amount","label":"*Total Value (in `)","options":[],"required":false,"pdf_field":""},{"help":"Enter value of CNG/LPG kit if fitted","type":"amount","label":"*CNG/LPG Kit (in `)","options":[],"required":false,"pdf_field":""},{"help":"Enter value of electrical and electronic accessories fitted","type":"amount","label":"*Electrical & Electronic Accessories fitted to the Vehicle (in  `)","options":[],"required":false,"pdf_field":""},{"help":"Enter vehicle age in years","type":"number","label":"Age of The Vehicle","options":[],"required":true,"pdf_field":""},{"help":"Enter percentage depreciation for IDV calculation","type":"number","label":"% of Depreciation for fixing IDV","options":[],"required":false,"pdf_field":""}],"filled_by":"proposer"},{"title":"Proposer Information","fields":[{"help":"Enter full name of proposer","type":"text","label":"Name*","options":[],"required":true,"pdf_field":""},{"help":"Select appropriate title","type":"choice","label":"Title: Mr/Ms/Mrs/Others","options":["Mr","Ms","Mrs","Others"],"required":false,"pdf_field":""},{"help":"Enter permanent address","type":"text","label":"Insured Permanent Address* (where vehicle is normally kept)","options":[],"required":true,"pdf_field":""},{"help":"Select gender","type":"choice","label":"Gender","options":["Male","Female","Others"],"required":false,"pdf_field":""},{"help":"Enter date of birth","type":"date","label":"Date of Birth*","options":[],"required":true,"pdf_field":""},{"help":"Enter correspondence address if different","type":"text","label":"If Correspondence Address different from Permanent Address, please provide*","options":[],"required":false,"pdf_field":""},{"help":"Select nationality","type":"choice","label":"Nationality*","options":["Indian","Non-Indian","NRI"],"required":true,"pdf_field":""},{"help":"Enter mobile phone number","type":"phone","label":"Mobile No.*","options":[],"required":true,"pdf_field":""},{"help":"Select marital status","type":"choice","label":"Marital Status","options":["Single","Married","Others"],"required":false,"pdf_field":""},{"help":"Enter occupation","type":"text","label":"Occupation","options":[],"required":false,"pdf_field":""},{"help":"Enter GSTIN if applicable","type":"text","label":"GSTIN","options":[],"required":false,"pdf_field":""},{"help":"Enter PAN or Form 60 number","type":"text","label":"PAN* / Form 60 (only in case the customer does not have PAN No.)","options":[],"required":true,"pdf_field":""},{"help":"Enter CKYC number if available","type":"text","label":"CKYC Identifier / Number (Generated by CERSAI)","options":[],"required":false,"pdf_field":""},{"help":"Tick applicable identity and address proofs","type":"checkbox","label":"Proof of Identity (POI) and Proof of Address (POA) [(ü) Tick whichever is applicable]","options":["PAN","Ration Card","Passport","Driving Licence","Voter ID Card","Others (Please specify)"],"required":true,"pdf_field":""},{"help":"Select yes if existing customer","type":"choice","label":"Are you an existing Kotak Group customer?","options":["Yes","No"],"required":false,"pdf_field":""},{"help":"Enter employee ID if applicable","type":"text","label":"If existing Zurich / Kotak Group Employee, Please specify Employee ID","options":[],"required":false,"pdf_field":""},{"help":"Select yes to receive policy copy by email","type":"choice","label":"Would you like to opt for soft copy of policy","options":["Yes","No"],"required":false,"pdf_field":""},{"help":"Enter CRN or policy number if opting for soft copy","type":"text","label":"If Yes, Please specify CRN / Zurich Kotak General Insurance Policy No.","options":[],"required":false,"pdf_field":""},{"help":"Select annual income range","type":"choice","label":"Annual Income","options":["Upto 2.5 lacs","2.5 - 6 lacs","6 - 10 lacs","10 - 15 lacs","15 - 20 lacs","20 - 25 lacs",">25 lacs"],"required":false,"pdf_field":""},{"help":"Enter profession","type":"text","label":"Profession","options":[],"required":false,"pdf_field":""},{"help":"Enter email address","type":"email","label":"Email","options":[],"required":false,"pdf_field":""}],"filled_by":"proposer"},{"title":"Vehicle Insurance History","fields":[{"help":"Enter previous insurer details","type":"text","label":"Name and Address of Previous Insurer*","options":[],"required":true,"pdf_field":""},{"help":"Select previous policy type","type":"choice","label":"Previous Policy Type*","options":["Package Cover","Liability only","Others"],"required":true,"pdf_field":""},{"help":"Enter previous policy number","type":"text","label":"Previous Policy Number","options":[],"required":false,"pdf_field":""},{"help":"Enter existing no claim bonus percentage","type":"number","label":"Existing bonus %","options":[],"required":false,"pdf_field":""},{"help":"Enter period of insurance with claims details","type":"text","label":"Period of Insurance (Year, no. of claims, claim amount (`))","options":[],"required":false,"pdf_field":""},{"help":"Indicate if any claims were made","type":"yes-no","label":"Have you made any claim in the previous expiring policy? Yes/No","options":[],"required":false,"pdf_field":""},{"help":"Provide claim details for last 3 years","type":"text","label":"If yes, please provide details for 3 years","options":[],"required":false,"pdf_field":""},{"help":"Indicate vehicle condition","type":"yes-no","label":"Is the vehicle in good condition? Yes/No","options":[],"required":true,"pdf_field":""},{"help":"Explain vehicle condition if not good","type":"text","label":"If No, please give full details","options":[],"required":false,"pdf_field":""},{"help":"Indicate intended vehicle use","type":"yes-no","label":"Will the vehicle be used exclusively for i) Private, Social, Domestic, Pleasure and Professional purpose? Yes/No","options":[],"required":true,"pdf_field":""},{"help":"Select vehicle condition at purchase","type":"choice","label":"At the time of Purchase the vehicle was: New / Second hand","options":["New","Second hand"],"required":true,"pdf_field":""},{"help":"Enter purchase date","type":"date","label":"Date of purchase of vehicle by the Proposer","options":[],"required":true,"pdf_field":""}],"filled_by":"proposer"},{"title":"Third Party (TP) Policy Details","fields":[{"help":"Enter third party insurer name","type":"text","label":"Name of Insurer","options":[],"required":true,"pdf_field":""},{"help":"Enter third party policy number","type":"text","label":"Policy No.","options":[],"required":true,"pdf_field":""},{"help":"Enter third party policy start date","type":"date","label":"Policy Start Date","options":[],"required":true,"pdf_field":""},{"help":"Enter third party policy end date","type":"date","label":"Policy End Date","options":[],"required":true,"pdf_field":""}],"filled_by":"proposer"},{"title":"Other Information","fields":[{"help":"Indicate if geographical extension is needed","type":"yes-no","label":"Is extension of geographical area required? (Bangladesh /Bhutan /Maldives / Nepal / Pakistan / Sri Lanka)","options":[],"required":false,"pdf_field":""},{"help":"Indicate if vehicle has fiber glass tank","type":"yes-no","label":"Is the vehicle fitted with fiber glass tank","options":[],"required":false,"pdf_field":""},{"help":"Indicate ownership status","type":"yes-no","label":"Is the vehicle self-owned?","options":[],"required":false,"pdf_field":""},{"help":"Indicate if vehicle belongs to embassy/consulate","type":"yes-no","label":"The vehicle belongs to foreign embassy/consulate?","options":[],"required":false,"pdf_field":""},{"help":"Indicate if vehicle use is limited to own premises","type":"yes-no","label":"Use of my vehicle is limited to own premise?","options":[],"required":false,"pdf_field":""},{"help":"Indicate commercial use","type":"yes-no","label":"Is the vehicle used for Commercial purposes?","options":[],"required":false,"pdf_field":""},{"help":"Indicate if vehicle is used for driving tuition","type":"yes-no","label":"Is the vehicle used for driving tuition?","options":[],"required":false,"pdf_field":""},{"help":"Indicate entitlement to No Claim Bonus","type":"yes-no","label":"Are you entitled to No Claim Bonus? If yes, please submit proof thereof.","options":[],"required":false,"pdf_field":""},{"help":"Indicate if rally cover extension is desired","type":"yes-no","label":"Do you want Extension for Rally Cover?","options":[],"required":false,"pdf_field":""},{"help":"Indicate if anti-theft device is fitted","type":"yes-no","label":"Is the vehicle fitted with the any Anti-theft device approved by the ARAI?","options":[],"required":false,"pdf_field":""},{"help":"Indicate vintage car certification","type":"yes-no","label":"Is the car certified as Vintage car by Vintage and Classic Car Club of India?","options":[],"required":false,"pdf_field":""},{"help":"Select voluntary deductible amount","type":"choice","label":"Do you wish to opt for voluntary deductible over and above compulsory deductible? if yes, please state the amount:","options":["2500","5000","2700","5200","7500","15000"],"required":false,"pdf_field":""},{"help":"Indicate if TPPD limit restriction is desired","type":"yes-no","label":"Do you wish to restrict Third Party Property Damage of `7.5 Lakh to the statutory TPPD liability limit of `6,000/- only?","options":[],"required":false,"pdf_field":""},{"help":"Indicate if legal liability cover for paid driver/cleaner/conductor is desired","type":"yes-no","label":"Do you wish to cover legal liability? A) Paid Driver/ Cleaner/ Conductor (IMT 28)","options":[],"required":false,"pdf_field":""},{"help":"Enter number of persons covered under legal liability","type":"number","label":"If yes, no. of persons","options":[],"required":false,"pdf_field":""},{"help":"Enter number of other employees covered","type":"number","label":"If yes, no. of persons","options":[],"required":false,"pdf_field":""},{"help":"Indicate if PA cover for named passenger is desired","type":"yes-no","label":"Do you wish to include Personal Accident cover for the Named passenger? (IMT 15)","options":[],"required":false,"pdf_field":""},{"help":"Enter number of persons for PA cover","type":"number","label":"No. of Persons (As per Seating Capacity)","options":[],"required":false,"pdf_field":""},{"help":"Enter sum insured per person for PA cover","type":"amount","label":"C. S. I. (Per Person) #","options":[],"required":false,"pdf_field":""},{"help":"Indicate if PA cover for un-named passengers is desired","type":"yes-no","label":"Do you wish to include Personal Accident cover for the Un-named Passengers? (IMT 16)","options":[],"required":false,"pdf_field":""}],"filled_by":"proposer"},{"title":"Nominee Details","fields":[{"help":"Enter nominee full name","type":"text","label":"Nominee Name*","options":[],"required":true,"pdf_field":""},{"help":"Enter relationship with proposer","type":"text","label":"Relationship of Nominee with Proposer*","options":[],"required":true,"pdf_field":""},{"help":"Enter nominee date of birth","type":"date","label":"Nominee Date of Birth DD/MM/YYYY*","options":[],"required":true,"pdf_field":""},{"help":"Enter nominee mobile number","type":"phone","label":"Nominee Mobile Number","options":[],"required":false,"pdf_field":""},{"help":"Enter nominee email address","type":"email","label":"Nominee Email ID","options":[],"required":false,"pdf_field":""},{"help":"Enter nominee present address","type":"text","label":"Nominee Present Address","options":[],"required":false,"pdf_field":""},{"help":"Enter nominee permanent address","type":"text","label":"Nominee Permanent Address","options":[],"required":false,"pdf_field":""},{"help":"Enter nominee bank details","type":"text","label":"Nominee Bank Name and Account Details","options":[],"required":false,"pdf_field":""},{"help":"Enter percentage share of claim for nominee","type":"number","label":"% of claim share*","options":[],"required":true,"pdf_field":""},{"help":"Provide appointee details if nominee is minor","type":"text","label":"Where Nominee is a minor, give details of Appointee","options":[],"required":false,"pdf_field":""}],"filled_by":"proposer"},{"title":"Additional Information","fields":[{"help":"Indicate if vehicle is designed for disabled persons","type":"yes-no","label":"The vehicle is designed for use of Blind / Handicapped / Mentally Challenged persons and duly endorsed as such by RTA?","options":[],"required":false,"pdf_field":""},{"help":"Indicate AAI membership","type":"yes-no","label":"Are you a member of Automobile Association of India (AAI)?","options":[],"required":false,"pdf_field":""},{"help":"Enter membership number","type":"text","label":"Membership Number","options":[],"required":false,"pdf_field":""},{"help":"Enter membership expiry date","type":"date","label":"Date of Expiry","options":[],"required":false,"pdf_field":""},{"help":"Indicate if vehicle is chauffer driven","type":"yes-no","label":"Is the vehicle chauffer driven","options":[],"required":false,"pdf_field":""}],"filled_by":"proposer"},{"title":"Electronic Insurance Account Details of Proposer","fields":[{"help":"Indicate if you have an Electronic Insurance Account","type":"yes-no","label":"Do you have an EIA Account","options":[],"required":false,"pdf_field":""},{"help":"Enter EIA number if available","type":"text","label":"If Yes, please quote EIA Number","options":[],"required":false,"pdf_field":""},{"help":"Enter email for EIA registration","type":"email","label":"Email id (to be registered with Insurance Repository)","options":[],"required":true,"pdf_field":""},{"help":"Indicate if you want a new EIA account created","type":"yes-no","label":"If No, do you want Us to create an EIA account for you (If Yes, please fill up Insurance Repository Application form)","options":[],"required":false,"pdf_field":""}],"filled_by":"proposer"},{"title":"Details of Driver","fields":[{"help":"Enter name of driver","type":"text","label":"Driver's Name","options":[],"required":false,"pdf_field":""},{"help":"Enter date of accident or loss if any","type":"date","label":"Date of Accident Loss","options":[],"required":false,"pdf_field":""},{"help":"Describe accident or claim circumstances","type":"text","label":"Circumstances of Accident/ claim","options":[],"required":false,"pdf_field":""},{"help":"Enter loss or cost amount","type":"amount","label":"Loss/ cost (`)","options":[],"required":false,"pdf_field":""},{"help":"Enter age of owner driver","type":"number","label":"Age and Date of Birth: Owner Driver","options":[],"required":false,"pdf_field":""},{"help":"Provide details if any physical infirmity","type":"text","label":"I or my driver suffer from defective vision or hearing or any physical infirmity? if yes please give details","options":[],"required":false,"pdf_field":""},{"help":"Provide details of driving offences if any","type":"text","label":"There is a previous history of driving offences (involved / convicted for causing any accident of loss) by me or my drivers: if yes please give details","options":[],"required":false,"pdf_field":""}],"filled_by":"proposer"},{"title":"Bank Details","fields":[{"help":"Enter bank account number for premium refund","type":"text","label":"Account Number","options":[],"required":false,"pdf_field":""},{"help":"Enter bank name","type":"text","label":"Bank Name","options":[],"required":false,"pdf_field":""},{"help":"Enter account holder name","type":"text","label":"Account Holder name","options":[],"required":false,"pdf_field":""},{"help":"Enter cheque or demand draft number","type":"text","label":"Cheque / D.D #","options":[],"required":false,"pdf_field":""},{"help":"Enter bank and branch name on cheque/DD","type":"text","label":"Drawn to Bank and Branch Name","options":[],"required":false,"pdf_field":""},{"help":"Enter transaction reference number for card payment","type":"text","label":"For Credit/Debit Card Transaction Reference No:","options":[],"required":false,"pdf_field":""},{"help":"Enter transaction date","type":"date","label":"Date","options":[],"required":false,"pdf_field":""},{"help":"Enter IFSC or MICR code","type":"text","label":"IFSC/MICR Code","options":[],"required":false,"pdf_field":""},{"help":"Enter amount drawn","type":"amount","label":"Drawn Amount","options":[],"required":false,"pdf_field":""},{"help":"Enter transaction date","type":"date","label":"Transaction Date","options":[],"required":false,"pdf_field":""}],"filled_by":"proposer"},{"title":"Declarations","fields":[{"help":"Sign or affix thumb impression","type":"signature","label":"Signature/Thumb impression of Proposer*","options":[],"required":true,"pdf_field":""},{"help":"Enter place of signing","type":"text","label":"Place*","options":[],"required":true,"pdf_field":""},{"help":"Enter date of signing","type":"date","label":"Date*","options":[],"required":true,"pdf_field":""}],"filled_by":"proposer"}],"deadlines":[],"applies_to":"Private car insurance policies including Car Secure, Car Secure-Bundled, and Car Secure-OD Only","attachments":["Proof of Identity (POI) and Proof of Address (POA)","Copy of previous policy for No Claim Bonus proof","Bills for depreciation cover (if applicable)","Insurance Repository Application form (if creating EIA account)"],"declarations":["The information provided in this proposal form is true and forms the basis of the insurance contract.","Any changes after submission must be immediately conveyed to the insurer.","A valid Pollution Under Control (PUC) Certificate/Fitness Certificate must be maintained throughout the policy duration.","Consent is given to receive communications from the insurer via phone, SMS, email, etc.","Consent is given to verify identity/address through government registries for KYC purposes.","The proposer understands the form and policy terms before signing.","If the proposer is a person with disability, they may authorize a representative to act on their behalf.","Consent is given to download the Zurich Kotak Meter Mobile App if the Meter add-on is opted.","The proposer declares if they qualify as a High Net Worth Individual (HNI).","The No Claim Bonus claimed is correct and no claims have arisen in the expiring policy period.","All premiums are paid from bonafide sources and not from proceeds of crime under the Prevention of Money Laundering Act."],"dropped_labels":4},"pdf_fields":null,"fillable_pdf":false,"send_to":[{"purpose":"customer-care","channel":"email","value":"care@zurichkotak.com","label":"Email Address","level":null,"hours":null,"applies_to":"all","source_url":"https://www.zurichkotak.com/customer-support/grievance-redressal-process","quote":"in\nToll Number (INDIA And Overseas)\n+91-22-69417220\nToll Free Number\n1800 2120\nWhatsApp Number\n7998879988\nEmail Address\ncare@zurichkotak.com\nOur WhatsApp number cannot be used for calls. This is chat only number.\nAccessibility\nZoom in page\nZoom out page\nIncrea","fetched_at":"2026-10-20"},{"purpose":"customer-care","channel":"phone","value":"1800 2120","label":"Toll Free Number","level":null,"hours":null,"applies_to":"all","source_url":"https://www.zurichkotak.com/customer-support/grievance-redressal-process","quote":"age claims\nCustomer support\nGrievance redressal\nLogin\nToll Number (INDIA And Overseas)\n+91-22-69417220\nToll Free Number\n1800 2120\nWhatsApp Number\n7998879988\nEmail Address\ncare@zurichkotak.com\nOur WhatsApp number cannot be used for calls. This is cha","fetched_at":"2026-10-20"},{"purpose":"customer-care","channel":"phone","value":"+91-22-69417220","label":"Toll Number (INDIA And Overseas)","level":null,"hours":"IST 8 am to 8 pm","applies_to":"all","source_url":"https://www.zurichkotak.com/customer-support/grievance-redressal-process","quote":"Download policy\nManage policy\nManage claims\nCustomer support\nGrievance redressal\nLogin\nToll Number (INDIA And Overseas)\n+91-22-69417220\nToll Free Number\n1800 2120\nWhatsApp Number\n7998879988\nEmail Address\ncare@zurichkotak.com\nOur WhatsApp number cannot be","fetched_at":"2026-10-20"},{"purpose":"customer-care","channel":"whatsapp","value":"7998879988","label":"WhatsApp Number","level":null,"hours":null,"applies_to":"all","source_url":"https://www.zurichkotak.com/customer-support/grievance-redressal-process","quote":"t\nGrievance redressal\nLogin\nToll Number (INDIA And Overseas)\n+91-22-69417220\nToll Free Number\n1800 2120\nWhatsApp Number\n7998879988\nEmail Address\ncare@zurichkotak.com\nOur WhatsApp number cannot be used for calls. This is chat only number.\nAccessibilit","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"email","value":"grievanceofficer@zurichkotak.com","label":"Grievance Officer","level":1,"hours":null,"applies_to":"all","source_url":"https://cms.zurichkotak.com/uploads/Policy_Wordings_CPI_dc7b416cf1.pdf","quote":"om .\nIn case the I nsured is not satisfied with the response, I nsured may contact the Grievance Officer of the ZKGI at grievanceofficer@zurichkotak.com . In case if the I nsured is not satisfied with the solution the\nGrievance Officer has provided, | I nsured | can write","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"address","value":"Unit no. 401, 4th Floor, Silver Metropolis, Jai Coach Compound, Off Western Express Highway, Goregaon (East) Mumbai- 400063. Maharashtra, India.","label":"Registered & Corporate Office","level":null,"hours":null,"applies_to":"all","source_url":"https://www.zurichkotak.com/","quote":"ker\nHealth portability\nResearch & Reports\nCorrespondence Address\nZurich Kotak General Insurance Company (India) Limited\nUnit no. 401, 4th Floor, Silver Metropolis,\nJai Coach Compound, Off Western Express Highway,\nGoregaon (East) Mumbai- 400063. Maharashtra, India.\nConnect with us\n: 022 - 69417220 (Toll number)\n: 1800 2120 (Toll free)\n+91-22-69417220 (IST 8 am to 8 pm)\nwww.zurichkot","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"email","value":"care@zurichkotak.com","label":"Customer Care Email","level":null,"hours":null,"applies_to":"all","source_url":"https://cms.zurichkotak.com/uploads/Policy_Wordings_CPI_dc7b416cf1.pdf","quote":"may contact the respective branch office of the ZKGI or may call toll free number 1800 2120 or may write an e - mail at care@zurichkotak.com .\nIn case the I nsured is not satisfied with the response, I nsured may contact the Grievance Officer of the ZKGI at gr","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"url","value":"www.zurichkotak.com","label":"Grievance Redressal Process","level":null,"hours":null,"applies_to":"all","source_url":"https://cms.zurichkotak.com/uploads/Policy_Wordings_CPI_dc7b416cf1.pdf","quote":"nder.\nThe details of the Insurance Ombudsman/ complete Grievance Redressal Process is also available at ZKGI’s website: www.zurichkotak.com\nThe updated details of Insurance Ombudsman offices are also available on the website of | Council for\nInsurance Ombudsm","fetched_at":"2026-10-20"}],"how_to_use":"Ask the user for each field in order, in plain words; never invent an answer. Labels are as printed. If fillable_pdf is true, pdf_fields gives the PDF's own field names so the file can be filled directly. The printed form decides if anything differs.","url":"https://indiainsurances.com/forms/zurich-kotak-general-insurance/5563-car-secure-proposal-form"}