{"id":5556,"title":"Commercial Vehicle Secure Proposal Form","purpose":"proposal","insurer":{"slug":"zurich-kotak-general-insurance","name":"Zurich Kotak General Insurance Company (India) Limited"},"source_pdf":"https://cms.zurichkotak.com/uploads/Commercial_Vehicle_Secure_Proposal_Form_ZK_26_27_v1_17032026_257791259b.pdf","sha256":"5f130571dc710d9a0c2c8c86647a3d32c1f17cb3807c6eda34a1e4a90bea3de6","pages":4,"collected":"2026-10-17","instructions":{"about":"This form is used by individuals or entities proposing to insure a commercial vehicle with Zurich Kotak General Insurance Company. The proposer fills it to provide details about the vehicle, coverage, and personal information.","notes":["Use original bills for depreciation calculation.","Personal Accident cover for owner driver is compulsory for individual vehicle owners except where conditions apply.","Compulsory PA cover cannot be granted if vehicle is owned by a company or similar body corporate.","Total percentage share of claim among nominees must not exceed 100%.","Email ID is mandatory for Electronic Insurance Account registration.","The proposer should provide accurate and complete information to avoid policy cancellation or claim rejection.","The statutory warning prohibits offering or accepting rebates on premiums or commissions.","The proposer should sign or affix thumb impression after fully understanding the form contents."],"title":"Commercial Vehicle Secure Proposal Form","submit":{"to":"Zurich Kotak General Insurance Company (India) Limited","how":"","address":"401, 4th Floor, Silver Metropolis, Jai Coach Compound, Off Western Express Highway, Goregaon (East), Mumbai - 400063. Maharashtra, India. Email: care@zurichkotak.com"},"purpose":"proposal","sections":[{"title":"Proposal Details","fields":[{"help":"","type":"choice","label":"Proposal for","options":["Renewal","Rollover","Endorsement","New"],"required":null,"pdf_field":""},{"help":"Date when the policy coverage begins","type":"date","label":"Policy Start Date","options":[],"required":null,"pdf_field":""},{"help":"Date when the policy coverage ends","type":"date","label":"Policy End Date","options":[],"required":null,"pdf_field":""},{"help":"Total premium amount payable","type":"amount","label":"Total Premium","options":[],"required":null,"pdf_field":""},{"help":"Select the type of commercial vehicle","type":"choice","label":"Type of vehicle (Please choose one)","options":["GCV","PCV","Misc. D"],"required":true,"pdf_field":""},{"help":"Select the insurance coverage type","type":"choice","label":"Type of cover","options":["Comprehensive","Act & Theft","Act, Theft and Fire","Theft and Fire","Act Only"],"required":true,"pdf_field":""}],"filled_by":""},{"title":"Proposer Information","fields":[{"help":"Full name of the proposer","type":"text","label":"Name*","options":[],"required":true,"pdf_field":""},{"help":"","type":"choice","label":"Title: Mr/Ms/Mrs/Others","options":["Mr","Ms","Mrs","Others"],"required":null,"pdf_field":""},{"help":"Permanent address of the insured","type":"text","label":"Insured Permanent Address* (where vehicle is normally kept)","options":[],"required":true,"pdf_field":""},{"help":"","type":"choice","label":"Gender","options":["Male","Female","Others"],"required":null,"pdf_field":""},{"help":"Date of birth of the proposer","type":"date","label":"Date of Birth*","options":[],"required":true,"pdf_field":""},{"help":"Correspondence address if different","type":"text","label":"If Correspondence Address different from Permanent Address, please provide*","options":[],"required":true,"pdf_field":""},{"help":"","type":"choice","label":"Nationality*","options":["Indian","Non-Indian","NRI"],"required":true,"pdf_field":""},{"help":"Mobile phone number","type":"phone","label":"Mobile No.*","options":[],"required":true,"pdf_field":""},{"help":"","type":"choice","label":"Marital Status","options":["Single","Married","Others"],"required":null,"pdf_field":""},{"help":"Occupation of the proposer","type":"text","label":"Occupation","options":[],"required":null,"pdf_field":""},{"help":"Goods and Services Tax Identification Number","type":"text","label":"GSTIN","options":[],"required":null,"pdf_field":""},{"help":"Permanent Account Number or Form 60","type":"text","label":"PAN* / Form 60 (only in case the customer does not have PAN No.)","options":[],"required":true,"pdf_field":""},{"help":"Central KYC Registry number if available","type":"text","label":"CKYC Identifier / Number (Generated by CERSAI)","options":[],"required":null,"pdf_field":""},{"help":"Select applicable identity and address proofs","type":"checkbox","label":"Proof of Identity (POI) and Proof of Address (POA) [(ü) Tick whichever is applicable]","options":["PAN","Ration Card","Passport","Driving Licence","Voter ID Card","Others (Please specify)"],"required":null,"pdf_field":""},{"help":"","type":"choice","label":"Are you an existing Kotak Group customer?","options":["Yes","No"],"required":null,"pdf_field":""},{"help":"Employee ID if applicable","type":"text","label":"If existing Zurich / Kotak Group Employee, Please specify Employee ID","options":[],"required":null,"pdf_field":""},{"help":"","type":"choice","label":"Would you like to opt for soft copy of policy","options":["Yes","No"],"required":null,"pdf_field":""},{"help":"Customer Reference Number or policy number","type":"text","label":"If Yes, Please specify CRN / Zurich Kotak General Insurance Policy No.","options":[],"required":null,"pdf_field":""},{"help":"","type":"choice","label":"Annual Income","options":["Upto 2.5 lacs","2.5 - 6 lacs","6 - 10 lacs","10 - 15 lacs","15 - 20 lacs","20 - 25 lacs",">25 lacs"],"required":null,"pdf_field":""},{"help":"Profession of the proposer","type":"text","label":"Profession","options":[],"required":null,"pdf_field":""},{"help":"Email address","type":"email","label":"Email","options":[],"required":null,"pdf_field":""}],"filled_by":"proposer"},{"title":"Vehicle Details","fields":[{"help":"Engine number of the vehicle","type":"text","label":"Engine Number","options":[],"required":null,"pdf_field":""},{"help":"Type of fuel used by the vehicle","type":"choice","label":"Fuel Type","options":[],"required":null,"pdf_field":""},{"help":"Select vehicle usage type","type":"choice","label":"*Vehicle Usage","options":["Contract Carriage","Stage Carriage"],"required":true,"pdf_field":""},{"help":"Select subtype if Contract Carriage","type":"choice","label":"*Vehicle Usage Sub Type (if Contract Carriage)","options":["School bus","Employee pick up bus","Taxi","Others"],"required":true,"pdf_field":""},{"help":"Specify if 'Others' selected","type":"choice","label":"*Applicable if others","options":["Driving tuition","Confined to own premises","Towing purpose","Used for Foreign Embassy/Consulate","Used by Corporates for their employees","Private purpose","Other purpose"],"required":null,"pdf_field":""},{"help":"Vehicle registration number","type":"text","label":"Registration No.","options":[],"required":null,"pdf_field":""},{"help":"Name of registration authority and RTO location","type":"text","label":"Registration Authority and RTO Location","options":[],"required":null,"pdf_field":""},{"help":"Date when vehicle was registered","type":"date","label":"Date of Registration","options":[],"required":null,"pdf_field":""},{"help":"Make, model and variant of the vehicle","type":"text","label":"Vehicle Make/Model/ Variant","options":[],"required":null,"pdf_field":""},{"help":"Body type of the vehicle","type":"text","label":"Type of body","options":[],"required":null,"pdf_field":""},{"help":"Engine cubic capacity or battery capacity for electric vehicles","type":"number","label":"Cubic Capacity / kWh (in case of EV)","options":[],"required":null,"pdf_field":""},{"help":"Year vehicle was manufactured","type":"number","label":"Year of Manufacture","options":[],"required":null,"pdf_field":""},{"help":"Chassis number of the vehicle","type":"text","label":"Chassis Number","options":[],"required":null,"pdf_field":""},{"help":"Color of the vehicle","type":"text","label":"Color of Vehicle","options":[],"required":null,"pdf_field":""},{"help":"Fuel type if CNG/LPG/Bi Fuel fitted","type":"choice","label":"CNG/LPG/Bi Fuel","options":[],"required":null,"pdf_field":""},{"help":"Number of seats in the vehicle","type":"number","label":"Seating Capacity","options":[],"required":null,"pdf_field":""},{"help":"Details of lease or hire if applicable","type":"text","label":"Lease / Hire / Hypothecation (Name & address of concerned parties)","options":[],"required":null,"pdf_field":""},{"help":"Licensed carrying capacity for PCV","type":"number","label":"Licensed Carrying Capacity (LCC) (for Passenger Carrying Vehicle)","options":[],"required":null,"pdf_field":""},{"help":"Details of accessories not included in manufacturer price","type":"text","label":"For Accessories not included in Manufacturer’s listed selling price","options":[],"required":null,"pdf_field":""},{"help":"Number of wheels on the vehicle","type":"number","label":"*No. of Wheels","options":[],"required":true,"pdf_field":""},{"help":"Type of vehicle body","type":"text","label":"*Type of Body","options":[],"required":true,"pdf_field":""},{"help":"GVW for GCV or cubic capacity","type":"number","label":"Gross Vehicle Weight (GVW) (for Goods Carrying Vehicle) / Cubic Capacity","options":[],"required":null,"pdf_field":""},{"help":"Specify any additional risks","type":"text","label":"Additional risk (if any)","options":[],"required":null,"pdf_field":""},{"help":"Any special conditions applicable","type":"text","label":"Special conditions","options":[],"required":null,"pdf_field":""},{"help":"Declared value of the vehicle for insurance","type":"amount","label":"*Insured Declared Value of the Vehicle (in `)","options":[],"required":true,"pdf_field":""},{"help":"Value of non-electrical accessories","type":"amount","label":"*Non - Electrical Accessories fitted to the Vehicle (in `)","options":[],"required":true,"pdf_field":""},{"help":"Value of trailer if any","type":"amount","label":"*Trailer (in `)","options":[],"required":true,"pdf_field":""},{"help":"Total value insured","type":"amount","label":"*Total Value (in `)","options":[],"required":true,"pdf_field":""},{"help":"Value of CNG/LPG kit if fitted","type":"amount","label":"*CNG/LPG Kit (in `)","options":[],"required":true,"pdf_field":""},{"help":"Value of electrical and electronic accessories","type":"amount","label":"*Electrical & Electronic Accessories fitted to the Vehicle (in  `)","options":[],"required":true,"pdf_field":""},{"help":"Invoice date if vehicle is new","type":"date","label":"Invoice Date for New Vehicle","options":[],"required":null,"pdf_field":""}],"filled_by":"proposer"},{"title":"Optional Add Ons","fields":[{"help":"Number of persons covered under PA cover","type":"number","label":"Personal Accident Cover of ` 15,00,000 for the Owner Driver (GR 36A) - No. of Persons","options":[],"required":null,"pdf_field":""},{"help":"Select if owner driver requires compulsory PA cover","type":"yes-no","label":"Compulsory Personal Accident (PA) Cover for owner-driver","options":["Yes","No"],"required":null,"pdf_field":""},{"help":"Select applicable reason if PA cover not required","type":"checkbox","label":"I hereby declare that the Owner Driver does not require Compulsory Personal Accident Cover as","options":["Owner Driver has a separate existing Personal Accident cover against Death and Permanent Disability (Total and Partial) for Sum Insured of atleast 15 lacs.","The Vehicle to be insured is not owned by an individual.","The Owner Driver does not have an effective driving license."],"required":null,"pdf_field":""},{"help":"Select if PA cover for unnamed persons is desired","type":"yes-no","label":"Do you wish to include Personal Accident cover for the Un-named Persons / Hirer / Paid Drivers, Cleaners and Conductor (IMT 17)","options":["Yes","No"],"required":null,"pdf_field":""},{"help":"Select if you want to restrict TPPD liability limit","type":"yes-no","label":"Do you wish to restrict Third Party Property Damage of ` 7.5 Lakh to the statutory TPPD liability limit of ` 6,000/- only?","options":["Yes","No"],"required":null,"pdf_field":""},{"help":"Select if wider legal liability coverage for non-fare paying passengers is desired","type":"yes-no","label":"Do you wish to cover wider legal liability to Employees who are ‘Non-fare paying passengers: no. of persons’? [IMT (37 A)]","options":["Yes","No"],"required":null,"pdf_field":""},{"help":"Select if wider legal liability coverage for workmen is desired","type":"yes-no","label":"Do you wish to cover wider legal liability to Employees who are ‘Workmen’? (IMT 28)","options":["Yes","No"],"required":null,"pdf_field":""},{"help":"Select if wider legal liability coverage for non-workmen employees is desired","type":"yes-no","label":"Do you wish to cover wider legal liability to Employees who are NOT ‘Workmen’? (IMT 29)","options":["Yes","No"],"required":null,"pdf_field":""},{"help":"Select if coverage for specified parts damage is desired","type":"yes-no","label":"Do you wish to cover lamps tyres / tubes, mudguards, bonnet/side parts, bumper, headlights & paint work of damage portion up to 50%? (IMT 23)","options":["Yes","No"],"required":null,"pdf_field":""},{"help":"Select if coverage against overturning is desired","type":"yes-no","label":"Do you wish to cover against overturning (Applicable for mobile cranes, drill rigs, mobile plants, excavators, navies, shovels, grabs, rippers)? (IMT 47)","options":["Yes","No"],"required":null,"pdf_field":""}],"filled_by":"proposer"},{"title":"Nominee Details","fields":[{"help":"Name of the insured","type":"text","label":"Insured Name*","options":[],"required":true,"pdf_field":""},{"help":"Name of the nominee","type":"text","label":"Nominee Name*","options":[],"required":true,"pdf_field":""},{"help":"Relationship of nominee to proposer","type":"text","label":"Relationship of Nominee with Proposer*","options":[],"required":true,"pdf_field":""},{"help":"Date of birth of nominee","type":"date","label":"Nominee Date of Birth DD/MM/YYYY*","options":[],"required":true,"pdf_field":""},{"help":"Mobile number of nominee","type":"phone","label":"Nominee Mobile Number","options":[],"required":false,"pdf_field":""},{"help":"Email address of nominee","type":"email","label":"Nominee Email ID","options":[],"required":false,"pdf_field":""},{"help":"Current address of nominee","type":"text","label":"Nominee Present Address","options":[],"required":false,"pdf_field":""},{"help":"Permanent address of nominee","type":"text","label":"Nominee Permanent Address","options":[],"required":false,"pdf_field":""},{"help":"Bank details of nominee for claim payment","type":"text","label":"Nominee Bank Name and Account Details","options":[],"required":false,"pdf_field":""},{"help":"Percentage share of claim for nominee; total must not exceed 100%","type":"number","label":"% of claim share*","options":[],"required":true,"pdf_field":""},{"help":"Name, relationship and date of birth of appointee if nominee is minor","type":"text","label":"Where Nominee is a minor, give details of Appointee","options":[],"required":false,"pdf_field":""}],"filled_by":"proposer"},{"title":"Electronic Insurance Account Details of Proposer","fields":[{"help":"Indicate if you have an Electronic Insurance Account","type":"yes-no","label":"Do you have an EIA Account","options":["Yes","No"],"required":null,"pdf_field":""},{"help":"Provide EIA number if available","type":"text","label":"If Yes, please quote EIA Number","options":[],"required":null,"pdf_field":""},{"help":"Email to register with Insurance Repository","type":"email","label":"Email id (to be registered with Insurance Repository)","options":[],"required":true,"pdf_field":""},{"help":"Indicate if you want an EIA account created","type":"yes-no","label":"If No, do you want Us to create an EIA account for you (If Yes, please fill up Insurance Repository Application form)","options":["Yes","No"],"required":null,"pdf_field":""}],"filled_by":"proposer"},{"title":"Bank Details","fields":[{"help":"Bank account number for premium refund or claim payment","type":"text","label":"Account Number","options":[],"required":null,"pdf_field":""},{"help":"Name of the bank","type":"text","label":"Bank Name","options":[],"required":null,"pdf_field":""},{"help":"Name of the account holder","type":"text","label":"Account Holder name","options":[],"required":null,"pdf_field":""},{"help":"Bank IFSC or MICR code","type":"text","label":"IFSC/MICR Code","options":[],"required":null,"pdf_field":""},{"help":"Tick if cancelled cheque from other bank is submitted","type":"checkbox","label":"Cancelled cheque submitted of other bank","options":["Yes"],"required":null,"pdf_field":""}],"filled_by":"proposer"},{"title":"Payment Details","fields":[{"help":"Cheque or demand draft number","type":"text","label":"Cheque / D.D #","options":[],"required":null,"pdf_field":""},{"help":"Name of the bank or payee","type":"text","label":"Drawn To","options":[],"required":null,"pdf_field":""},{"help":"Bank and branch name","type":"text","label":"Bank and Branch Name","options":[],"required":null,"pdf_field":""},{"help":"Transaction reference number for card payments","type":"text","label":"For Credit / Debit Card Transaction Reference No","options":[],"required":null,"pdf_field":""},{"help":"Date of payment","type":"date","label":"Date","options":[],"required":null,"pdf_field":""},{"help":"IFSC or MICR code for payment","type":"text","label":"IFSC / MICR Code","options":[],"required":null,"pdf_field":""},{"help":"Amount drawn","type":"amount","label":"Drawn Amount","options":[],"required":null,"pdf_field":""},{"help":"Date of transaction","type":"date","label":"Cheque Transaction Date / Demand Draft / Credit / Debit Card / Online Payment","options":[],"required":null,"pdf_field":""}],"filled_by":"proposer"},{"title":"Other Information","fields":[{"help":"Indicate if vehicle has fiber glass tank","type":"yes-no","label":"Whether the vehicle is fitted with fiber glass tank?","options":["Yes","No"],"required":null,"pdf_field":""},{"help":"Additional relevant information","type":"text","label":"Please provide any other information which may be relevant in effecting the proposed insurance cover","options":[],"required":null,"pdf_field":""},{"help":"Select if extension to listed countries is required","type":"yes-no","label":"Whether extension of geographical area to the following countries required? (IMT 1)","options":["Yes","No"],"required":null,"pdf_field":""},{"help":"Select applicable countries","type":"checkbox","label":"if yes to which countries","options":["Bangladesh","Bhutan","Maldives","Nepal","Pakistan","Sri Lanka"],"required":null,"pdf_field":""},{"help":"Indicate if vehicle use is limited to confined sites","type":"yes-no","label":"Whether the vehicle is limited to confined sites?","options":["Yes","No"],"required":null,"pdf_field":""},{"help":"Select type of road vehicle will use","type":"choice","label":"Type of road where vehicle would normally ply","options":["Hilly Road","National/State Highways","City - Town Road","District Road","Others"],"required":null,"pdf_field":""},{"help":"Select nature of goods carried","type":"choice","label":"Nature of goods normally carried","options":["Hazardous","Non-Hazardous"],"required":null,"pdf_field":""},{"help":"Specify hazardous substances if applicable","type":"text","label":"If hazardous, give details of hazardous substance","options":[],"required":null,"pdf_field":""},{"help":"Select type of permit held","type":"choice","label":"Type of Permit (Goods Carrying Vehicle)","options":["National","State","Local","Zonal","Hilly Areas"],"required":null,"pdf_field":""},{"help":"List states for national permit","type":"text","label":"If National permit, specify States where vehicle would be plying","options":[],"required":null,"pdf_field":""},{"help":"Select driver certification status","type":"choice","label":"* Is driver certified for carrying hazardous material?","options":["Applicable – Certified","Applicable - Not certified","Not applicable"],"required":null,"pdf_field":""},{"help":"Details of vehicle laid up locations","type":"text","label":"Vehicle Laid up details: (This cover will give protection to your vehicle at any of the locations selected.)","options":[],"required":null,"pdf_field":""},{"help":"Duration vehicle is laid up","type":"text","label":"Vehicle Laid up period: Day(s) / Month(s) / Year(s)","options":[],"required":null,"pdf_field":""},{"help":"Start and end dates of laid up period","type":"date","label":"Vehicle laid up start & end date","options":[],"required":null,"pdf_field":""},{"help":"Name of the driver","type":"text","label":"Driver's Name","options":[],"required":null,"pdf_field":""},{"help":"Date of any accident or loss","type":"date","label":"Date of Accident Loss","options":[],"required":null,"pdf_field":""},{"help":"Describe accident or claim circumstances","type":"text","label":"Circumstances of Accident/ claim","options":[],"required":null,"pdf_field":""},{"help":"Amount of loss or cost","type":"amount","label":"Loss/ cost (`)","options":[],"required":null,"pdf_field":""}],"filled_by":"proposer"},{"title":"Details of Driver","fields":[{"help":"Age and DOB of owner driver","type":"text","label":"Age and Date of Birth: Owner Driver","options":[],"required":null,"pdf_field":""},{"help":"Declare any physical infirmities","type":"text","label":"I or my driver suffer from defective vision or hearing or any physical infirmity? if yes please give details","options":[],"required":null,"pdf_field":""},{"help":"Provide details of driving offences if any","type":"text","label":"There is a previous history of driving offences (involved / convicted for causing any accident of loss) by me or my drivers: if yes please give details","options":[],"required":null,"pdf_field":""}],"filled_by":"proposer"},{"title":"Vehicle Insurance History","fields":[{"help":"Name and address of previous insurer","type":"text","label":"Name and Address of Previous Insurer*","options":[],"required":true,"pdf_field":""},{"help":"Type of previous policy","type":"text","label":"Previous Policy Type*","options":[],"required":true,"pdf_field":""},{"help":"No claim bonus percentage","type":"number","label":"Existing bonus *%","options":[],"required":true,"pdf_field":""},{"help":"Details of insurance period and claims","type":"text","label":"Period of Insurance (Year, no. of claims, claim amount (`))","options":[],"required":null,"pdf_field":""},{"help":"Condition of the vehicle","type":"text","label":"Is the vehicle in good condition? Yes / No If No, please give full details","options":["Yes","No"],"required":null,"pdf_field":""},{"help":"Indicate exclusive use for private/social/domestic purposes","type":"yes-no","label":"Will the vehicle be used exclusively for i) Private, Social, Domestic, Pleasure and Professional purpose? Yes / No","options":["Yes","No"],"required":null,"pdf_field":""},{"help":"Select if vehicle was new or second hand at purchase","type":"choice","label":"At the time of Purchase the vehicle was: New / Second hand","options":["New","Second hand"],"required":null,"pdf_field":""},{"help":"Date when proposer purchased the vehicle","type":"date","label":"Date of purchase of vehicle by the Proposer","options":[],"required":null,"pdf_field":""},{"help":"Declare claims made in last 3 years","type":"yes-no","label":"Have you made any claim in the previous expiring policy? Yes / No If yes, please provide details for 3 years","options":["Yes","No"],"required":null,"pdf_field":""},{"help":"Previous policy number","type":"text","label":"Previous Policy Number","options":[],"required":null,"pdf_field":""}],"filled_by":"proposer"}],"deadlines":[],"applies_to":"Commercial Vehicle Secure insurance policies for Goods Carrying Vehicle (GCV), Passenger Carrying Vehicle (PCV), and Miscellaneous & Special Type of Vehicles","attachments":["Proof of Identity (POI) and Proof of Address (POA)","Bills for depreciation calculation (as per Table 1)","Copy of previous policy (for NCB declaration)","Cancelled cheque (for bank details)","Insurance Repository Application form (if EIA account creation requested)"],"declarations":["The statements made in this proposal form are true to the best of the proposer's knowledge and belief.","Any additions or alterations after submission will be conveyed to the insurer immediately.","The proposal is subject to valid Pollution Under Control (PUC) and Fitness Certificate before commencement of risk.","The proposer undertakes to renew and maintain valid PUC throughout the policy duration.","The proposer agrees to inform the company immediately of any addition of CNG/PNG kit and obtain endorsement.","Policy and service communications will be sent in soft copy to the email provided unless physical copy requested.","Consent is given to verify identity/address through Central KYC Registry or other government portals for KYC.","The proposer has understood the proposal form contents and terms and conditions and signed after understanding.","If the proposer is a person with disability, they authorize a named representative to act on their behalf.","The proposer declares if they qualify as a High Net Worth Individual (HNI) with net worth of ₹50 crore or more.","The proposer declares the No Claim Bonus (NCB) rate claimed is correct and no claim has arisen in the expiring policy period.","All premiums have been/will be paid from bonafide sources and not from proceeds of crime under Prevention of Money Laundering Act.","The company has the right to call for documents to establish sources of funds and cancel contract if found guilty under money laundering laws."],"dropped_labels":3},"pdf_fields":null,"fillable_pdf":false,"send_to":[{"purpose":"customer-care","channel":"email","value":"care@zurichkotak.com","label":"Email Address","level":null,"hours":null,"applies_to":"all","source_url":"https://www.zurichkotak.com/customer-support/grievance-redressal-process","quote":"in\nToll Number (INDIA And Overseas)\n+91-22-69417220\nToll Free Number\n1800 2120\nWhatsApp Number\n7998879988\nEmail Address\ncare@zurichkotak.com\nOur WhatsApp number cannot be used for calls. This is chat only number.\nAccessibility\nZoom in page\nZoom out page\nIncrea","fetched_at":"2026-10-20"},{"purpose":"customer-care","channel":"phone","value":"1800 2120","label":"Toll Free Number","level":null,"hours":null,"applies_to":"all","source_url":"https://www.zurichkotak.com/customer-support/grievance-redressal-process","quote":"age claims\nCustomer support\nGrievance redressal\nLogin\nToll Number (INDIA And Overseas)\n+91-22-69417220\nToll Free Number\n1800 2120\nWhatsApp Number\n7998879988\nEmail Address\ncare@zurichkotak.com\nOur WhatsApp number cannot be used for calls. This is cha","fetched_at":"2026-10-20"},{"purpose":"customer-care","channel":"phone","value":"+91-22-69417220","label":"Toll Number (INDIA And Overseas)","level":null,"hours":"IST 8 am to 8 pm","applies_to":"all","source_url":"https://www.zurichkotak.com/customer-support/grievance-redressal-process","quote":"Download policy\nManage policy\nManage claims\nCustomer support\nGrievance redressal\nLogin\nToll Number (INDIA And Overseas)\n+91-22-69417220\nToll Free Number\n1800 2120\nWhatsApp Number\n7998879988\nEmail Address\ncare@zurichkotak.com\nOur WhatsApp number cannot be","fetched_at":"2026-10-20"},{"purpose":"customer-care","channel":"whatsapp","value":"7998879988","label":"WhatsApp Number","level":null,"hours":null,"applies_to":"all","source_url":"https://www.zurichkotak.com/customer-support/grievance-redressal-process","quote":"t\nGrievance redressal\nLogin\nToll Number (INDIA And Overseas)\n+91-22-69417220\nToll Free Number\n1800 2120\nWhatsApp Number\n7998879988\nEmail Address\ncare@zurichkotak.com\nOur WhatsApp number cannot be used for calls. This is chat only number.\nAccessibilit","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"email","value":"grievanceofficer@zurichkotak.com","label":"Grievance Officer","level":1,"hours":null,"applies_to":"all","source_url":"https://cms.zurichkotak.com/uploads/Policy_Wordings_CPI_dc7b416cf1.pdf","quote":"om .\nIn case the I nsured is not satisfied with the response, I nsured may contact the Grievance Officer of the ZKGI at grievanceofficer@zurichkotak.com . In case if the I nsured is not satisfied with the solution the\nGrievance Officer has provided, | I nsured | can write","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"address","value":"Unit no. 401, 4th Floor, Silver Metropolis, Jai Coach Compound, Off Western Express Highway, Goregaon (East) Mumbai- 400063. Maharashtra, India.","label":"Registered & Corporate Office","level":null,"hours":null,"applies_to":"all","source_url":"https://www.zurichkotak.com/","quote":"ker\nHealth portability\nResearch & Reports\nCorrespondence Address\nZurich Kotak General Insurance Company (India) Limited\nUnit no. 401, 4th Floor, Silver Metropolis,\nJai Coach Compound, Off Western Express Highway,\nGoregaon (East) Mumbai- 400063. Maharashtra, India.\nConnect with us\n: 022 - 69417220 (Toll number)\n: 1800 2120 (Toll free)\n+91-22-69417220 (IST 8 am to 8 pm)\nwww.zurichkot","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"email","value":"care@zurichkotak.com","label":"Customer Care Email","level":null,"hours":null,"applies_to":"all","source_url":"https://cms.zurichkotak.com/uploads/Policy_Wordings_CPI_dc7b416cf1.pdf","quote":"may contact the respective branch office of the ZKGI or may call toll free number 1800 2120 or may write an e - mail at care@zurichkotak.com .\nIn case the I nsured is not satisfied with the response, I nsured may contact the Grievance Officer of the ZKGI at gr","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"url","value":"www.zurichkotak.com","label":"Grievance Redressal Process","level":null,"hours":null,"applies_to":"all","source_url":"https://cms.zurichkotak.com/uploads/Policy_Wordings_CPI_dc7b416cf1.pdf","quote":"nder.\nThe details of the Insurance Ombudsman/ complete Grievance Redressal Process is also available at ZKGI’s website: www.zurichkotak.com\nThe updated details of Insurance Ombudsman offices are also available on the website of | Council for\nInsurance Ombudsm","fetched_at":"2026-10-20"}],"how_to_use":"Ask the user for each field in order, in plain words; never invent an answer. Labels are as printed. If fillable_pdf is true, pdf_fields gives the PDF's own field names so the file can be filled directly. The printed form decides if anything differs.","url":"https://indiainsurances.com/forms/zurich-kotak-general-insurance/5556-commercial-vehicle-secure-proposal-form"}