{"id":5499,"title":"Business Secure Proposal Form & Questionnaire","purpose":"proposal","insurer":{"slug":"zurich-kotak-general-insurance","name":"Zurich Kotak General Insurance Company (India) Limited"},"source_pdf":"https://cms.zurichkotak.com/uploads/business_secure_proposal_form_and_questionnaire_zk_v1_24_25_06062024_08e84eb5f4.pdf","sha256":"ab4c379acbf2b882cc56e74aad3766accdf387a195a17737cf5b0967ac518a09","pages":10,"collected":"2026-10-17","instructions":{"about":"This form is a proposal for the Business Secure insurance policy, to be filled by the proposer or owner of the business seeking insurance coverage.","notes":["Fill the form in BLOCK LETTERS.","All fields marked with * are mandatory.","Attach additional sheets if space is insufficient and indicate question number.","Information will be treated in strict confidence.","Section I (Fire and Special Perils) is mandatory and at least one additional section must be selected.","Use original documents for attachments where required.","Submission of proposal or payment does not oblige the company to issue a policy.","If proposal is not accepted, payment will be refunded without interest.","Policy issuance is subject to underwriting policy and full premium payment."],"title":"Business Secure Proposal Form & Questionnaire","submit":{"to":"Zurich Kotak General Insurance Company (India) Limited","how":"submit in person or through intermediary","address":"401, 4th Floor, Silver Metropolis, Jai Coach Compound, Off Western Express Highway, Goregaon (East), Mumbai - 400063, Maharashtra, India"},"purpose":"proposal","sections":[{"title":"Proposer / Owner's Details","fields":[{"help":"Enter full name in block letters","type":"text","label":"Proposer's Name*","options":[],"required":true,"pdf_field":""},{"help":"Describe the trade or business","type":"text","label":"Proposer's Trade or Business*","options":[],"required":true,"pdf_field":""},{"help":"Enter contact phone number","type":"phone","label":"Contact No.","options":[],"required":false,"pdf_field":""},{"help":"Enter email address","type":"email","label":"Email ID","options":[],"required":false,"pdf_field":""},{"help":"Enter address line 1","type":"text","label":"Address (Line 1)","options":[],"required":false,"pdf_field":""},{"help":"Enter address line 2","type":"text","label":"Address (Line 2)","options":[],"required":false,"pdf_field":""},{"help":"Enter nearest landmark","type":"text","label":"Nearest Landmark","options":[],"required":false,"pdf_field":""},{"help":"Enter city or district","type":"text","label":"City / District","options":[],"required":false,"pdf_field":""},{"help":"Enter registered office address","type":"text","label":"Registered Office Address*","options":[],"required":true,"pdf_field":""},{"help":"Tick Yes or No","type":"choice","label":"Is the Postal Address same as the Registered Office Address?*","options":["Yes","No"],"required":true,"pdf_field":""},{"help":"Provide postal address if different","type":"text","label":"If ‘No’, please provide below","options":[],"required":false,"pdf_field":""},{"help":"Enter state","type":"text","label":"State","options":[],"required":false,"pdf_field":""},{"help":"Enter postal pin code","type":"number","label":"Pin Code","options":[],"required":false,"pdf_field":""},{"help":"Enter country","type":"text","label":"Country","options":[],"required":false,"pdf_field":""},{"help":"Enter postal address","type":"text","label":"Postal Address*","options":[],"required":true,"pdf_field":""},{"help":"Enter GSTIN if applicable","type":"text","label":"GSTIN","options":[],"required":false,"pdf_field":""},{"help":"Tick Yes or No","type":"choice","label":"Any existing policy from Us","options":["Yes","No"],"required":false,"pdf_field":""},{"help":"Provide existing policy number","type":"text","label":"If ‘Yes’, Policy No","options":[],"required":false,"pdf_field":""},{"help":"Provide bank name if applicable","type":"text","label":"Hypothecation Details: Bank Name","options":[],"required":false,"pdf_field":""},{"help":"Provide PAN number","type":"text","label":"PAN*:","options":[],"required":true,"pdf_field":""},{"help":"Provide GSTIN","type":"text","label":"GSTIN:","options":[],"required":false,"pdf_field":""},{"help":"Provide CKYC number","type":"text","label":"CKYC Identifier / Number (Generated by CERSAI)","options":[],"required":false,"pdf_field":""}],"filled_by":"proposer"},{"title":"Sections Opted For","fields":[{"help":"Section I is mandatory","type":"yes-no","label":"Section I - Fire and Special Perils","options":[],"required":true,"pdf_field":""},{"help":"Tick if opting","type":"yes-no","label":"Section II - Business Interruption (Fire)","options":[],"required":false,"pdf_field":""},{"help":"Tick if opting","type":"yes-no","label":"Section III - Burglary & Housebreaking","options":[],"required":false,"pdf_field":""},{"help":"Tick if opting","type":"yes-no","label":"Section IV - Electronic Equipments","options":[],"required":false,"pdf_field":""},{"help":"Tick if opting","type":"yes-no","label":"Section V – Machinery Breakdown","options":[],"required":false,"pdf_field":""},{"help":"Tick if opting","type":"yes-no","label":"Section VI- Boiler and Pressure Vessels","options":[],"required":false,"pdf_field":""},{"help":"Tick if opting","type":"yes-no","label":"Section VII – All Risk","options":[],"required":false,"pdf_field":""},{"help":"Tick if opting","type":"yes-no","label":"Section VIII- Money","options":[],"required":false,"pdf_field":""},{"help":"Tick if opting","type":"yes-no","label":"Section IX- Fidelity Guarantee","options":[],"required":false,"pdf_field":""},{"help":"Tick if opting","type":"yes-no","label":"Section X- Plate Glass","options":[],"required":false,"pdf_field":""},{"help":"Tick if opting","type":"yes-no","label":"Section XI- Signage","options":[],"required":false,"pdf_field":""},{"help":"Tick if opting","type":"yes-no","label":"Section XII- Baggage","options":[],"required":false,"pdf_field":""},{"help":"Tick if opting","type":"yes-no","label":"Section XIII- Personal Accident","options":[],"required":false,"pdf_field":""},{"help":"Tick if opting","type":"yes-no","label":"Section XIV- Employee Compensation","options":[],"required":false,"pdf_field":""},{"help":"Tick if opting","type":"yes-no","label":"Section XV- Public Liability","options":[],"required":false,"pdf_field":""},{"help":"Tick if opting","type":"yes-no","label":"Section XVI- Tenant’s Legal Liability","options":[],"required":false,"pdf_field":""}],"filled_by":"proposer"},{"title":"Business Interruption (Fire) Details","fields":[{"help":"Enter location address","type":"text","label":"Location Address","options":[],"required":false,"pdf_field":""},{"help":"Enter indemnity period in months","type":"number","label":"Indemnity Period","options":[],"required":false,"pdf_field":""},{"help":"Enter sum insured amount","type":"amount","label":"Sum Insured ( )","options":[],"required":false,"pdf_field":""}],"filled_by":"proposer"},{"title":"Burglary Cover Details","fields":[{"help":"Describe contents to be covered","type":"text","label":"Description","options":[],"required":false,"pdf_field":""},{"help":"Enter first loss percentage if applicable","type":"number","label":"First Loss % (optional)","options":[],"required":false,"pdf_field":""},{"help":"Enter sum insured amount","type":"amount","label":"Sum Insured ( )","options":[],"required":false,"pdf_field":""}],"filled_by":"proposer"},{"title":"Security Arrangement Details","fields":[{"help":"Describe security arrangements","type":"text","label":"Details of security arrangement at premises, including watch and ward facility (pls specify)","options":[],"required":false,"pdf_field":""}],"filled_by":"proposer"},{"title":"Electrical/Mechanical/Equipment Details","fields":[{"help":"List equipment details","type":"text","label":"Description with Sr. No. & make","options":[],"required":false,"pdf_field":""},{"help":"Enter year of manufacture","type":"number","label":"Year of manufacture","options":[],"required":false,"pdf_field":""},{"help":"Enter sum insured amount","type":"amount","label":"Sum Insured ( )","options":[],"required":false,"pdf_field":""},{"help":"Tick Yes or No","type":"choice","label":"Valid maintenance contract Force? Yes / No","options":["Yes","No"],"required":false,"pdf_field":""},{"help":"Attach copy of maintenance contract","type":"attachment","label":"If yes, Copy to be enclosed","options":[],"required":false,"pdf_field":""}],"filled_by":"proposer"},{"title":"Money Section Details","fields":[{"help":"Enter single carrying limit","type":"amount","label":"Money in transit - Single carrying limit ( )","options":[],"required":false,"pdf_field":""},{"help":"Enter per location limit","type":"amount","label":"Money in counter - Per Location Limit ( )","options":[],"required":false,"pdf_field":""},{"help":"Enter per location limit","type":"amount","label":"Money in safe - Per Location Limit ( )","options":[],"required":false,"pdf_field":""},{"help":"Enter maximum distance in kilometers","type":"number","label":"What is the maximum distance in kms that the money will be carried?","options":[],"required":false,"pdf_field":""},{"help":"Select mode of transportation","type":"choice","label":"Mode of Transportation","options":["By Foot","By Public Transport","Own 2 Wheeler","Own 4 Wheeler"],"required":false,"pdf_field":""},{"help":"Tick Yes or No","type":"yes-no","label":"Please specify if there is an armed guard/Security - Accompanying the Money carried outside: Yes/No","options":[],"required":false,"pdf_field":""},{"help":"Tick Yes or No","type":"yes-no","label":"At Insured’s Premises for 24 hours: Yes/No","options":[],"required":false,"pdf_field":""},{"help":"Tick Yes or No","type":"yes-no","label":"Please specify if additional person accompany the money outside: Yes/No","options":[],"required":false,"pdf_field":""},{"help":"Tick Yes or No","type":"yes-no","label":"Is there a CCTV in the insured premises that is clearly operational all through: Yes/No","options":[],"required":false,"pdf_field":""}],"filled_by":"proposer"},{"title":"Plate Glass Details","fields":[{"help":"Describe the plate glass to insure","type":"text","label":"Description","options":[],"required":false,"pdf_field":""},{"help":"Enter size of glass","type":"text","label":"Size","options":[],"required":false,"pdf_field":""},{"help":"Enter sum insured amount","type":"amount","label":"Sum Insured ( )","options":[],"required":false,"pdf_field":""}],"filled_by":"proposer"},{"title":"Assets Sum Insured","fields":[{"help":"Enter sum insured for building","type":"amount","label":"Building","options":[],"required":false,"pdf_field":""},{"help":"Enter sum insured for furniture and fixtures","type":"amount","label":"Furniture, Fixtures, other installations","options":[],"required":false,"pdf_field":""},{"help":"Specify and enter sum insured","type":"text","label":"Other Contents (pls specify)","options":[],"required":false,"pdf_field":""},{"help":"Specify other items and sum insured","type":"text","label":"Other insurable items (pls specify)","options":[],"required":false,"pdf_field":""}],"filled_by":"proposer"},{"title":"Signage Details","fields":[{"help":"Describe signage/sign board","type":"text","label":"Description","options":[],"required":false,"pdf_field":""},{"help":"Specify location situation","type":"text","label":"Situation (outdoors/at height/on ground) pl specify","options":[],"required":false,"pdf_field":""},{"help":"Specify type and age","type":"text","label":"Type/Age","options":[],"required":false,"pdf_field":""},{"help":"Enter sum insured amount","type":"amount","label":"Sum Insured ( )","options":[],"required":false,"pdf_field":""}],"filled_by":"proposer"},{"title":"Baggage Details","fields":[{"help":"Describe baggage items","type":"text","label":"Description of item","options":[],"required":false,"pdf_field":""},{"help":"Enter sum insured amount","type":"amount","label":"Sum Insured ( )","options":[],"required":false,"pdf_field":""}],"filled_by":"proposer"},{"title":"Fidelity Guarantee Details","fields":[{"help":"Enter employee name","type":"text","label":"Name of Employee","options":[],"required":false,"pdf_field":""},{"help":"Enter number of employees","type":"number","label":"No of employee","options":[],"required":false,"pdf_field":""},{"help":"Enter designation or nature of work","type":"text","label":"Designation/nature of work done by them","options":[],"required":false,"pdf_field":""},{"help":"Enter date employee joined","type":"date","label":"In service since","options":[],"required":false,"pdf_field":""},{"help":"Enter indemnity amount","type":"amount","label":"Amount of indemnity per event","options":[],"required":false,"pdf_field":""},{"help":"Enter aggregate indemnity limit","type":"amount","label":"Aggregate limit of indemnity","options":[],"required":false,"pdf_field":""},{"help":"Enter salary details","type":"text","label":"Salary monthly/yearly (pl specify)","options":[],"required":false,"pdf_field":""}],"filled_by":"proposer"},{"title":"Employee Compensation Details","fields":[{"help":"Enter designation","type":"text","label":"Designation","options":[],"required":false,"pdf_field":""}],"filled_by":"proposer"},{"title":"Public Liability Details","fields":[{"help":"Enter annual turnover","type":"amount","label":"Annual turn over","options":[],"required":false,"pdf_field":""},{"help":"Describe nature of work","type":"text","label":"Nature of work","options":[],"required":false,"pdf_field":""},{"help":"Enter limits required","type":"text","label":"Limits required (AOA:AOY)","options":[],"required":false,"pdf_field":""}],"filled_by":"proposer"},{"title":"Personal Accident Details","fields":[{"help":"Enter insured person's name","type":"text","label":"Name of the insured person","options":[],"required":false,"pdf_field":""},{"help":"Enter date of birth","type":"date","label":"Date of Birth","options":[],"required":false,"pdf_field":""},{"help":"Enter occupation","type":"text","label":"Occupation","options":[],"required":false,"pdf_field":""},{"help":"Specify relationship","type":"text","label":"Relationship with You","options":[],"required":false,"pdf_field":""}],"filled_by":"proposer"},{"title":"Nominee Details (Applicable for individual customers)","fields":[{"help":"Enter nominee's full name","type":"text","label":"Nominee Name*","options":[],"required":true,"pdf_field":""},{"help":"Specify relationship","type":"text","label":"Relationship of Nominee with Proposer*","options":[],"required":true,"pdf_field":""},{"help":"Enter date of birth","type":"date","label":"Nominee Date of Birth DD/MM/YYYY*","options":[],"required":true,"pdf_field":""},{"help":"Enter mobile number","type":"phone","label":"Nominee Mobile Number","options":[],"required":false,"pdf_field":""},{"help":"Enter email address","type":"email","label":"Nominee Email ID","options":[],"required":false,"pdf_field":""},{"help":"Enter present address","type":"text","label":"Nominee Present Address","options":[],"required":false,"pdf_field":""},{"help":"Enter permanent address","type":"text","label":"Nominee Permanent Address","options":[],"required":false,"pdf_field":""},{"help":"Provide bank details","type":"text","label":"Nominee Bank Name and Account Details","options":[],"required":false,"pdf_field":""},{"help":"Enter percentage share of claim","type":"number","label":"% of claim share*","options":[],"required":true,"pdf_field":""},{"help":"Provide appointee details if nominee is minor","type":"text","label":"Where Nominee is a minor, give details of Appointee","options":[],"required":false,"pdf_field":""},{"help":"Enter appointee name","type":"text","label":"Name of the Appointee","options":[],"required":false,"pdf_field":""},{"help":"Enter appointee date of birth","type":"date","label":"Date of Birth","options":[],"required":false,"pdf_field":""},{"help":"Specify relationship","type":"text","label":"Relationship with the Nominee","options":[],"required":false,"pdf_field":""}],"filled_by":"proposer"},{"title":"Directors and Officers Liability Details","fields":[{"help":"Select ownership type","type":"choice","label":"Nature of ownership","options":["Pvt Company","Public Company","Others (pl specify)"],"required":false,"pdf_field":""},{"help":"Provide details if applicable","type":"text","label":"Has the chairman, managing director, chief executive officer or chief financial officer of the Proposer left such office within the last 3 years for any reason other than death or retirement? If yes then please provide details","options":[],"required":false,"pdf_field":""},{"help":"Enter limit of liability","type":"amount","label":"Limit of Liability required","options":[],"required":false,"pdf_field":""},{"help":"Provide any other relevant information","type":"text","label":"Any other information","options":[],"required":false,"pdf_field":""}],"filled_by":"proposer"},{"title":"Additional Extensions","fields":[{"help":"Tick Yes or No","type":"yes-no","label":"Portable Fire Extinguishers","options":[],"required":false,"pdf_field":""},{"help":"Tick Yes or No","type":"yes-no","label":"Sprinklers","options":[],"required":false,"pdf_field":""},{"help":"Tick Yes or No","type":"yes-no","label":"Hydrants","options":[],"required":false,"pdf_field":""},{"help":"Tick Yes or No","type":"yes-no","label":"Small bore hose reels","options":[],"required":false,"pdf_field":""},{"help":"Tick Yes or No","type":"yes-no","label":"Trailer Pumps/Fire engines","options":[],"required":false,"pdf_field":""},{"help":"Tick Yes or No","type":"yes-no","label":"Hydrant System","options":[],"required":false,"pdf_field":""},{"help":"Tick Yes or No","type":"yes-no","label":"Sprinkler System","options":[],"required":false,"pdf_field":""},{"help":"Tick Yes or No","type":"yes-no","label":"Fixed Water Spray System","options":[],"required":false,"pdf_field":""},{"help":"Tick Yes or No","type":"yes-no","label":"Foam systems","options":[],"required":false,"pdf_field":""},{"help":"Tick Yes or No","type":"yes-no","label":"Fire alarm systems","options":[],"required":false,"pdf_field":""}],"filled_by":"proposer"},{"title":"Declaration","fields":[{"help":"Sign or put thumb impression","type":"signature","label":"Signature / Thumb impression of the Proposer*","options":[],"required":true,"pdf_field":""},{"help":"Enter place of signing","type":"text","label":"Place*","options":[],"required":true,"pdf_field":""},{"help":"Enter date of signing","type":"date","label":"Date*","options":[],"required":true,"pdf_field":""}],"filled_by":"proposer"},{"title":"Electronic Insurance Account Details of Proposer","fields":[{"help":"Tick Yes or No","type":"choice","label":"Do you have an EIA Account","options":["Yes","No"],"required":false,"pdf_field":""},{"help":"Provide EIA number","type":"text","label":"If Yes, please quote EIA Number","options":[],"required":false,"pdf_field":""},{"help":"Enter insurance repository name","type":"text","label":"Please mention name of Insurance Repository","options":[],"required":false,"pdf_field":""},{"help":"Tick Yes or No","type":"choice","label":"If No, do you want Us to create an EIA account for you","options":["Yes","No"],"required":false,"pdf_field":""},{"help":"Enter registered email id","type":"email","label":"Email id (Registered with Insurance Repository)","options":[],"required":false,"pdf_field":""},{"help":"Note only","type":"text","label":"Your address details as mentioned in the EIA account shall override the address provided in this application for Insurance.","options":[],"required":false,"pdf_field":""}],"filled_by":"proposer"},{"title":"Payment Details","fields":[{"help":"Provide bank details","type":"text","label":"Details as per premium cheque to be used for electronic fund transfer","options":[],"required":false,"pdf_field":""},{"help":"Tick if submitted","type":"checkbox","label":"Cancelled cheque submitted of other bank","options":[],"required":false,"pdf_field":""},{"help":"Enter bank account number","type":"text","label":"Account Number","options":[],"required":false,"pdf_field":""},{"help":"Enter bank name","type":"text","label":"Bank Name","options":[],"required":false,"pdf_field":""},{"help":"Enter account holder name","type":"text","label":"Account Holder name","options":[],"required":false,"pdf_field":""},{"help":"Enter cheque or demand draft number","type":"text","label":"Cheque / D.D#","options":[],"required":false,"pdf_field":""},{"help":"Enter payee name","type":"text","label":"Drawn To","options":[],"required":false,"pdf_field":""},{"help":"Enter bank and branch","type":"text","label":"Bank and Branch Name","options":[],"required":false,"pdf_field":""},{"help":"Enter transaction reference","type":"text","label":"For Credit / Debit Card - Transaction Reference No","options":[],"required":false,"pdf_field":""},{"help":"Enter transaction date","type":"date","label":"Date","options":[],"required":false,"pdf_field":""},{"help":"Enter IFSC or MICR code","type":"text","label":"IFSC/MICR Code","options":[],"required":false,"pdf_field":""},{"help":"Enter amount drawn","type":"amount","label":"Drawn Amount","options":[],"required":false,"pdf_field":""},{"help":"Enter transaction date","type":"date","label":"Transaction Date","options":[],"required":false,"pdf_field":""}],"filled_by":"proposer"},{"title":"Declarations for Agent and Proposer","fields":[{"help":"Agent signature","type":"signature","label":"Signature of Intermediary / Sales Person*","options":[],"required":true,"pdf_field":""},{"help":"Proposer signature or thumb impression","type":"signature","label":"Signature / Thumb impression of Proposer","options":[],"required":true,"pdf_field":""},{"help":"Place of signing","type":"text","label":"Place*","options":[],"required":true,"pdf_field":""},{"help":"Date of signing","type":"date","label":"Date*","options":[],"required":true,"pdf_field":""},{"help":"Agent signature and stamp","type":"signature","label":"Signature & Stamp as applicable of the Insurance Advisor/ Specified person of Corporate Agent/Authorised Employee of Broker/ Sales person*","options":[],"required":true,"pdf_field":""},{"help":"Proposer signature or thumb impression","type":"signature","label":"Signature/Thumb impression of Proposer","options":[],"required":true,"pdf_field":""},{"help":"Place of signing","type":"text","label":"Place*","options":[],"required":true,"pdf_field":""},{"help":"Date of signing","type":"date","label":"Date*","options":[],"required":true,"pdf_field":""},{"help":"Authorized representative signature","type":"signature","label":"Signature of Authorised Representative*","options":[],"required":true,"pdf_field":""},{"help":"Place of signing","type":"text","label":"Place*","options":[],"required":false,"pdf_field":""},{"help":"Date of signing","type":"date","label":"Date*","options":[],"required":false,"pdf_field":""}],"filled_by":"agent and proposer"}],"deadlines":[],"applies_to":"Business Secure insurance policy covering multiple sections including Fire and Special Perils, Business Interruption, Burglary, Electronic Equipment, Machinery Breakdown, Boiler and Pressure Vessels, All Risk, Money, Fidelity Guarantee, Plate Glass, Signage, Baggage, Personal Accident, Employee Compensation, Public Liability, Tenant’s Legal Liability, Directors and Officers Liability","attachments":["Copy of valid maintenance contract (if applicable)","Additional sheets for answers if space is insufficient","Cancelled cheque for electronic fund transfer (if applicable)","Insurance Repository Application form (if EIA account creation requested)"],"declarations":["The statements made in this proposal form are true, complete and form the basis of the insurance policy.","The company’s liability starts only after acceptance of the proposal and receipt of premium.","The company may void the policy if any material information is untrue or withheld.","Consent is given to verify identity/address through government portals for KYC.","Premiums are paid from bonafide sources and not from proceeds of crime under the Prevention of Money Laundering Act.","The proposer agrees to receive policy and service communication in soft copy unless physical copy is requested.","No rebates are allowed as per Section 41 of Insurance Act 1938.","If proposer is a person with disability, an authorized representative may assist in completing the form."],"dropped_labels":12},"pdf_fields":null,"fillable_pdf":false,"send_to":[{"purpose":"customer-care","channel":"email","value":"care@zurichkotak.com","label":"Email Address","level":null,"hours":null,"applies_to":"all","source_url":"https://www.zurichkotak.com/customer-support/grievance-redressal-process","quote":"in\nToll Number (INDIA And Overseas)\n+91-22-69417220\nToll Free Number\n1800 2120\nWhatsApp Number\n7998879988\nEmail Address\ncare@zurichkotak.com\nOur WhatsApp number cannot be used for calls. This is chat only number.\nAccessibility\nZoom in page\nZoom out page\nIncrea","fetched_at":"2026-10-20"},{"purpose":"customer-care","channel":"phone","value":"1800 2120","label":"Toll Free Number","level":null,"hours":null,"applies_to":"all","source_url":"https://www.zurichkotak.com/customer-support/grievance-redressal-process","quote":"age claims\nCustomer support\nGrievance redressal\nLogin\nToll Number (INDIA And Overseas)\n+91-22-69417220\nToll Free Number\n1800 2120\nWhatsApp Number\n7998879988\nEmail Address\ncare@zurichkotak.com\nOur WhatsApp number cannot be used for calls. This is cha","fetched_at":"2026-10-20"},{"purpose":"customer-care","channel":"phone","value":"+91-22-69417220","label":"Toll Number (INDIA And Overseas)","level":null,"hours":"IST 8 am to 8 pm","applies_to":"all","source_url":"https://www.zurichkotak.com/customer-support/grievance-redressal-process","quote":"Download policy\nManage policy\nManage claims\nCustomer support\nGrievance redressal\nLogin\nToll Number (INDIA And Overseas)\n+91-22-69417220\nToll Free Number\n1800 2120\nWhatsApp Number\n7998879988\nEmail Address\ncare@zurichkotak.com\nOur WhatsApp number cannot be","fetched_at":"2026-10-20"},{"purpose":"customer-care","channel":"whatsapp","value":"7998879988","label":"WhatsApp Number","level":null,"hours":null,"applies_to":"all","source_url":"https://www.zurichkotak.com/customer-support/grievance-redressal-process","quote":"t\nGrievance redressal\nLogin\nToll Number (INDIA And Overseas)\n+91-22-69417220\nToll Free Number\n1800 2120\nWhatsApp Number\n7998879988\nEmail Address\ncare@zurichkotak.com\nOur WhatsApp number cannot be used for calls. This is chat only number.\nAccessibilit","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"email","value":"grievanceofficer@zurichkotak.com","label":"Grievance Officer","level":1,"hours":null,"applies_to":"all","source_url":"https://cms.zurichkotak.com/uploads/Policy_Wordings_CPI_dc7b416cf1.pdf","quote":"om .\nIn case the I nsured is not satisfied with the response, I nsured may contact the Grievance Officer of the ZKGI at grievanceofficer@zurichkotak.com . In case if the I nsured is not satisfied with the solution the\nGrievance Officer has provided, | I nsured | can write","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"address","value":"Unit no. 401, 4th Floor, Silver Metropolis, Jai Coach Compound, Off Western Express Highway, Goregaon (East) Mumbai- 400063. Maharashtra, India.","label":"Registered & Corporate Office","level":null,"hours":null,"applies_to":"all","source_url":"https://www.zurichkotak.com/","quote":"ker\nHealth portability\nResearch & Reports\nCorrespondence Address\nZurich Kotak General Insurance Company (India) Limited\nUnit no. 401, 4th Floor, Silver Metropolis,\nJai Coach Compound, Off Western Express Highway,\nGoregaon (East) Mumbai- 400063. Maharashtra, India.\nConnect with us\n: 022 - 69417220 (Toll number)\n: 1800 2120 (Toll free)\n+91-22-69417220 (IST 8 am to 8 pm)\nwww.zurichkot","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"email","value":"care@zurichkotak.com","label":"Customer Care Email","level":null,"hours":null,"applies_to":"all","source_url":"https://cms.zurichkotak.com/uploads/Policy_Wordings_CPI_dc7b416cf1.pdf","quote":"may contact the respective branch office of the ZKGI or may call toll free number 1800 2120 or may write an e - mail at care@zurichkotak.com .\nIn case the I nsured is not satisfied with the response, I nsured may contact the Grievance Officer of the ZKGI at gr","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"url","value":"www.zurichkotak.com","label":"Grievance Redressal Process","level":null,"hours":null,"applies_to":"all","source_url":"https://cms.zurichkotak.com/uploads/Policy_Wordings_CPI_dc7b416cf1.pdf","quote":"nder.\nThe details of the Insurance Ombudsman/ complete Grievance Redressal Process is also available at ZKGI’s website: www.zurichkotak.com\nThe updated details of Insurance Ombudsman offices are also available on the website of | Council for\nInsurance Ombudsm","fetched_at":"2026-10-20"}],"how_to_use":"Ask the user for each field in order, in plain words; never invent an answer. Labels are as printed. If fillable_pdf is true, pdf_fields gives the PDF's own field names so the file can be filled directly. The printed form decides if anything differs.","url":"https://indiainsurances.com/forms/zurich-kotak-general-insurance/5499-business-secure-proposal-form-and-questionnaire"}