{"id":1877,"title":"Cancellation Endorsement","purpose":"service","insurer":{"slug":"new-india-assurance","name":"The New India Assurance Company Limited"},"source_pdf":"https://www.newindia.co.in/assets/docs/know-more/motor/Copy%20of%20Policy%20cancellation%20procedure_tw.pdf","sha256":"b756a2a18a7f930b7af79d4c12e117e930e0673ba0ced495cd34605c1e9382dc","pages":1,"collected":"2026-10-17","instructions":{"about":"This form explains how a policyholder can request cancellation of their motor insurance policy with New India Assurance.","notes":["Refunds are only eligible if no claims have been filed during the policy term.","Minimum retained premium applies on cancellation.","Proof of new insurance is required if the vehicle is sold or transferred.","Full premium is retained in total loss cases; no refund.","Third-party cover cancellation requires proof of double insurance or total loss.","Contact the servicing branch or email nia.<officecode>@newindia.co.in for assistance."],"title":"Cancellation Endorsement","submit":{"to":"","how":"","address":""},"purpose":"service","sections":[{"title":"Cancellation Instructions","fields":[{"help":"Refunds are on a pro-rata basis for the unexpired period if no claims were filed.","type":"text","label":"Refund Eligibility","options":[],"required":null,"pdf_field":""},{"help":"₹100 minimum fee retained on cancellation, or ₹25 for specially modified vehicles for differently-abled persons.","type":"amount","label":"Minimum Retained Premium","options":[],"required":null,"pdf_field":""},{"help":"Submit proof that the vehicle is insured under a new policy before cancellation after sale or transfer.","type":"text","label":"Vehicle Sale / Transfer","options":[],"required":null,"pdf_field":""},{"help":"No refund if the vehicle is a Total Loss or Constructive Total Loss; full premium retained.","type":"text","label":"Total Loss Cases","options":[],"required":null,"pdf_field":""},{"help":"Third-Party Liability insurance cannot be cancelled unless proof of double insurance or Total Loss is provided.","type":"text","label":"Mandatory Third-Party Cover","options":[],"required":null,"pdf_field":""}],"filled_by":"policyholder"}],"deadlines":[],"applies_to":"motor insurance policies","attachments":[],"declarations":[],"dropped_labels":2},"pdf_fields":null,"fillable_pdf":false,"send_to":[{"purpose":"customer-care","channel":"phone","value":"1800-209-1415","label":"Toll Free Number","level":null,"hours":null,"applies_to":"all","source_url":"https://www.newindia.co.in/","quote":"Login\nCustomer\nIntermediary\nToll Free :\n1800-209-1415\nAbout Us\nOverview\nProfile\nManagement\nFinancials\nWorkforce\nOur Offices\nIntermediary\nInvestors\nProducts\nAll Products\nBase","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"email","value":"gro@newindia.co.in","label":"Grievance Redressal Officer Ms. V. Akila","level":1,"hours":null,"applies_to":"all","source_url":"https://www.newindia.co.in/grievance","quote":"dressal Officer\nName\nDesignation\nEmail ID\nLandline No\nMs. V. Akila\nDeputy General Manager & Grievance Redressal Officer\ngro@newindia.co.in\n022-2270 8316\nKnow Your Customer Care Officers\nNote :\nPlease select type \"City Name or Policy No\" to know your Grievanc","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"email","value":"customercare.ho@newindia.co.in","label":"Customer Service Desk Email","level":null,"hours":null,"applies_to":"all","source_url":"https://www.newindia.co.in/assets/docs/know-more/motor/STANDARD%20FORM%20FOR%20TWO%20WHEELERS%20BASE%20PACKAGE%20POLICY.pdf","quote":"complaint, please free to call our 24X7 Toll free number 1800-209-1415 or you may email to the customer service desk at customercare.ho@newindia.co.in. After investigating the matter internally and subsequent closure, we will send our response.\nYou can also approach the","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"phone","value":"1800-209-1415","label":"Toll Free","level":null,"hours":null,"applies_to":"all","source_url":"https://www.newindia.co.in/grievance","quote":"Grievance New India Assurance Co. Ltd.\nLogin\nCustomer\nIntermediary\nToll Free :\n1800-209-1415\nAbout Us\nOverview\nProfile\nManagement\nFinancials\nWorkforce\nOur Offices\nIntermediary\nInvestors\nProducts\nAll Products\nBase","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"url","value":"https://www.newindia.co.in/portal/readMore/Grievances","label":"Customer Grievance Redressal Website","level":null,"hours":null,"applies_to":"all","source_url":"https://www.newindia.co.in/assets/docs/know-more/motor/Customer%20Information%20Sheet%20%28CIS%29%20Two%20Wheeler%20Package%20Policy.pdf","quote":"sal and Policyholders Protection | ln case of any grievance the insured person may contact the company through Website: https://www.newindia.co.in/portal/readMore/Grievances Toll free: 1800-209-1415 Visit the Servicing Branch mentioned in the policy Document Insurance Ombudsman If You are sti","fetched_at":"2026-10-20"}],"how_to_use":"Ask the user for each field in order, in plain words; never invent an answer. Labels are as printed. If fillable_pdf is true, pdf_fields gives the PDF's own field names so the file can be filled directly. The printed form decides if anything differs.","url":"https://indiainsurances.com/forms/new-india-assurance/1877-cancellation-endorsement"}