{"id":1876,"title":"Cancellation Endorsement","purpose":"service","insurer":{"slug":"new-india-assurance","name":"The New India Assurance Company Limited"},"source_pdf":"https://www.newindia.co.in/assets/docs/know-more/motor/Copy%20of%20Policy%20cancellation%20procedure_saodpc.pdf","sha256":"476721cf1f48710d527082cdd31513dee940c91d3d2bd08a736b23a9d7daaf14","pages":1,"collected":"2026-10-17","instructions":{"about":"This form explains how a policyholder can request cancellation of their motor insurance policy with New India Assurance and the conditions for refunds and cancellations.","notes":["Refunds are only eligible if no claims have been filed during the policy term.","Minimum retained premium applies on cancellation.","Proof of new insurance is required if the vehicle is sold or transferred.","Full premium is retained in total loss cases with no refund.","Third-party liability insurance cancellation requires proof of double insurance or total loss.","Use the first 6 digits of your policy number as the office code in the contact email."],"title":"Cancellation Endorsement","submit":{"to":"","how":"","address":""},"purpose":"service","sections":[{"title":"Cancellation Instructions","fields":[{"help":"Refunds are calculated pro-rata for the unexpired period if no claims were filed.","type":"text","label":"Refund Eligibility","options":[],"required":null,"pdf_field":""},{"help":"A minimum fee of ₹100 (or ₹25 for specially modified vehicles) is retained on cancellation.","type":"text","label":"Minimum Retained Premium","options":[],"required":null,"pdf_field":""},{"help":"Cancellation requires proof that the vehicle is insured under a new policy.","type":"text","label":"Vehicle Sale / Transfer","options":[],"required":null,"pdf_field":""},{"help":"No refund is issued; full premium is retained in total loss or constructive total loss cases.","type":"text","label":"Total Loss Cases","options":[],"required":null,"pdf_field":""},{"help":"Third-party liability insurance cannot be cancelled without proof of double insurance or total loss.","type":"text","label":"Mandatory Third-Party Cover","options":[],"required":null,"pdf_field":""}],"filled_by":""}],"deadlines":[],"applies_to":"motor insurance policies","attachments":[],"declarations":[],"dropped_labels":2},"pdf_fields":null,"fillable_pdf":false,"send_to":[{"purpose":"customer-care","channel":"phone","value":"1800-209-1415","label":"Toll Free Number","level":null,"hours":null,"applies_to":"all","source_url":"https://www.newindia.co.in/","quote":"Login\nCustomer\nIntermediary\nToll Free :\n1800-209-1415\nAbout Us\nOverview\nProfile\nManagement\nFinancials\nWorkforce\nOur Offices\nIntermediary\nInvestors\nProducts\nAll Products\nBase","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"email","value":"gro@newindia.co.in","label":"Grievance Redressal Officer Ms. V. Akila","level":1,"hours":null,"applies_to":"all","source_url":"https://www.newindia.co.in/grievance","quote":"dressal Officer\nName\nDesignation\nEmail ID\nLandline No\nMs. V. Akila\nDeputy General Manager & Grievance Redressal Officer\ngro@newindia.co.in\n022-2270 8316\nKnow Your Customer Care Officers\nNote :\nPlease select type \"City Name or Policy No\" to know your Grievanc","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"email","value":"customercare.ho@newindia.co.in","label":"Customer Service Desk Email","level":null,"hours":null,"applies_to":"all","source_url":"https://www.newindia.co.in/assets/docs/know-more/motor/STANDARD%20FORM%20FOR%20TWO%20WHEELERS%20BASE%20PACKAGE%20POLICY.pdf","quote":"complaint, please free to call our 24X7 Toll free number 1800-209-1415 or you may email to the customer service desk at customercare.ho@newindia.co.in. After investigating the matter internally and subsequent closure, we will send our response.\nYou can also approach the","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"phone","value":"1800-209-1415","label":"Toll Free","level":null,"hours":null,"applies_to":"all","source_url":"https://www.newindia.co.in/grievance","quote":"Grievance New India Assurance Co. Ltd.\nLogin\nCustomer\nIntermediary\nToll Free :\n1800-209-1415\nAbout Us\nOverview\nProfile\nManagement\nFinancials\nWorkforce\nOur Offices\nIntermediary\nInvestors\nProducts\nAll Products\nBase","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"url","value":"https://www.newindia.co.in/portal/readMore/Grievances","label":"Customer Grievance Redressal Website","level":null,"hours":null,"applies_to":"all","source_url":"https://www.newindia.co.in/assets/docs/know-more/motor/Customer%20Information%20Sheet%20%28CIS%29%20Two%20Wheeler%20Package%20Policy.pdf","quote":"sal and Policyholders Protection | ln case of any grievance the insured person may contact the company through Website: https://www.newindia.co.in/portal/readMore/Grievances Toll free: 1800-209-1415 Visit the Servicing Branch mentioned in the policy Document Insurance Ombudsman If You are sti","fetched_at":"2026-10-20"}],"how_to_use":"Ask the user for each field in order, in plain words; never invent an answer. Labels are as printed. If fillable_pdf is true, pdf_fields gives the PDF's own field names so the file can be filled directly. The printed form decides if anything differs.","url":"https://indiainsurances.com/forms/new-india-assurance/1876-cancellation-endorsement"}