{"id":1875,"title":"Cancellation of policies","purpose":"service","insurer":{"slug":"new-india-assurance","name":"The New India Assurance Company Limited"},"source_pdf":"https://www.newindia.co.in/assets/docs/know-more/fire/fire-floater-policy/Cancellationfirefloaterdeclaration.pdf","sha256":"ce9f0a8d3e6ad92defff8678fd500af4008b00eb263145f1344cd7bbac2c06c4","pages":2,"collected":"2026-10-17","instructions":{"about":"This document explains the rules and procedures for policy cancellation by the insured or the insurer under The New India Assurance Company Limited policies.","notes":["Policyholder is not required to give reasons for cancellation.","No refunds if any claim has been admitted, lodged, or benefits availed.","Refund subject to minimum premium retention rules.","Insurer cannot cancel compulsory insurance except in specified cases."],"title":"Cancellation of policies","submit":{"to":"The New India Assurance Co. Ltd., Head Office, 87 M.G. Road, Fort, Mumbai - 400001 or via email customer.relation@newindia.co.in","how":"post / e-mail","address":"The New India Assurance Co. Ltd., Head Office, 87 M.G. Road, Fort, Mumbai - 400001; Email: customer.relation@newindia.co.in"},"purpose":"service","sections":[{"title":"Cancellation Rules","fields":[{"help":"Insured must provide a written notice to insurer; no reason required for cancellation by policyholder.","type":"text","label":"Notice Period","options":[],"required":null,"pdf_field":""},{"help":"Cancellation may breach loan covenants if financiers or banks are involved.","type":"text","label":"Lender Requirements","options":[],"required":null,"pdf_field":""},{"help":"Minimum premium retention shall be 80% of annual premium.","type":"text","label":"Fire Floater Declaration Policy minimum premium retention","options":[],"required":null,"pdf_field":""}],"filled_by":""},{"title":"Contact Details","fields":[{"help":"Call 1800-209-1415 for assistance.","type":"phone","label":"Helpline / Toll-Free","options":[],"required":null,"pdf_field":""},{"help":"Visit www.newindia.co.in for more information.","type":"text","label":"Website","options":[],"required":null,"pdf_field":""},{"help":"Send grievances to customer.relation@newindia.co.in.","type":"email","label":"Email","options":[],"required":null,"pdf_field":""}],"filled_by":""}],"deadlines":["Insurer must provide 7-day written notice for cancellation.","No specific deadline for insured's written notice mentioned."],"applies_to":"","attachments":[],"declarations":[],"dropped_labels":7},"pdf_fields":null,"fillable_pdf":false,"send_to":[{"purpose":"customer-care","channel":"phone","value":"1800-209-1415","label":"Toll Free Number","level":null,"hours":null,"applies_to":"all","source_url":"https://www.newindia.co.in/","quote":"Login\nCustomer\nIntermediary\nToll Free :\n1800-209-1415\nAbout Us\nOverview\nProfile\nManagement\nFinancials\nWorkforce\nOur Offices\nIntermediary\nInvestors\nProducts\nAll Products\nBase","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"email","value":"gro@newindia.co.in","label":"Grievance Redressal Officer Ms. V. Akila","level":1,"hours":null,"applies_to":"all","source_url":"https://www.newindia.co.in/grievance","quote":"dressal Officer\nName\nDesignation\nEmail ID\nLandline No\nMs. V. Akila\nDeputy General Manager & Grievance Redressal Officer\ngro@newindia.co.in\n022-2270 8316\nKnow Your Customer Care Officers\nNote :\nPlease select type \"City Name or Policy No\" to know your Grievanc","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"email","value":"customercare.ho@newindia.co.in","label":"Customer Service Desk Email","level":null,"hours":null,"applies_to":"all","source_url":"https://www.newindia.co.in/assets/docs/know-more/motor/STANDARD%20FORM%20FOR%20TWO%20WHEELERS%20BASE%20PACKAGE%20POLICY.pdf","quote":"complaint, please free to call our 24X7 Toll free number 1800-209-1415 or you may email to the customer service desk at customercare.ho@newindia.co.in. After investigating the matter internally and subsequent closure, we will send our response.\nYou can also approach the","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"phone","value":"1800-209-1415","label":"Toll Free","level":null,"hours":null,"applies_to":"all","source_url":"https://www.newindia.co.in/grievance","quote":"Grievance New India Assurance Co. Ltd.\nLogin\nCustomer\nIntermediary\nToll Free :\n1800-209-1415\nAbout Us\nOverview\nProfile\nManagement\nFinancials\nWorkforce\nOur Offices\nIntermediary\nInvestors\nProducts\nAll Products\nBase","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"url","value":"https://www.newindia.co.in/portal/readMore/Grievances","label":"Customer Grievance Redressal Website","level":null,"hours":null,"applies_to":"all","source_url":"https://www.newindia.co.in/assets/docs/know-more/motor/Customer%20Information%20Sheet%20%28CIS%29%20Two%20Wheeler%20Package%20Policy.pdf","quote":"sal and Policyholders Protection | ln case of any grievance the insured person may contact the company through Website: https://www.newindia.co.in/portal/readMore/Grievances Toll free: 1800-209-1415 Visit the Servicing Branch mentioned in the policy Document Insurance Ombudsman If You are sti","fetched_at":"2026-10-20"}],"how_to_use":"Ask the user for each field in order, in plain words; never invent an answer. Labels are as printed. If fillable_pdf is true, pdf_fields gives the PDF's own field names so the file can be filled directly. The printed form decides if anything differs.","url":"https://indiainsurances.com/forms/new-india-assurance/1875-cancellation-of-policies"}