{"id":1868,"title":"Cancellation Endorsement","purpose":"service","insurer":{"slug":"new-india-assurance","name":"The New India Assurance Company Limited"},"source_pdf":"https://www.newindia.co.in/assets/docs/know-more/engineering/marine-cum-erection-insurance/Policy%20cancellation%20%282%29.pdf","sha256":"9ac0538d543d2f834e6245939f59173623fe5957ebdc82abd0cbc599065541ae","pages":1,"collected":"2026-10-17","instructions":{"about":"This document explains the policy cancellation process for engineering insurance project policies such as Marine cum Erection insurance and Contractor All Risks Insurance. It is intended for policyholders considering cancellation or seeking refund information.","notes":["Refund of premium is subject to retention of minimum premium by the insurer","Testing period should not have commenced for cancellation","Cancellation typically does not affect risks or projects that have already safely attached or commenced prior to the effective date of cancellation","Cancelling CAR may breach loan covenants if mandated by project financiers or banks"],"title":"Cancellation Endorsement","submit":{"to":"Servicing Branch mentioned in the policy document or Head Office","how":"post or email","address":"The New India Assurance Co. Ltd., Head Office, 87 M.G. Road, Fort, Mumbai - 400001, Email: customer.relation@newindia.co.in"},"purpose":"service","sections":[{"title":"Key Components of the Cancellation","fields":[{"help":"Write the advance notice period required, usually 7 to 15 days in writing from either party","type":"text","label":"Notice Period","options":[],"required":null,"pdf_field":""},{"help":"Refund is for the unexpired period of the policy","type":"text","label":"Refund Basis","options":[],"required":null,"pdf_field":""},{"help":"Confirm that the testing period has not started","type":"checkbox","label":"Testing Period should not have commenced","options":["Yes"],"required":null,"pdf_field":""},{"help":"Premiums refunded on a reduced short-period rate scale if no claims made during current policy year","type":"text","label":"If cancelled by the insured","options":[],"required":null,"pdf_field":""},{"help":"Usually due to fraud or misrepresentation; pro-rata refund for unexpired period except no refund in fraud cases","type":"text","label":"If cancelled by the insurer","options":[],"required":null,"pdf_field":""},{"help":"A minimum premium may be retained by insurer","type":"checkbox","label":"Refund of premium is subject to Retention of minimum premium by the insurer","options":["Yes"],"required":null,"pdf_field":""},{"help":"Cancellation does not affect risks or projects commenced prior to cancellation effective date","type":"text","label":"Active Risks","options":[],"required":null,"pdf_field":""},{"help":"Rules on whether coverage stops immediately upon project abandonment or early completion","type":"text","label":"Provisions for Project Halt","options":[],"required":null,"pdf_field":""},{"help":"Cancelling CAR may breach loan covenants if mandated by project financiers or banks","type":"text","label":"Lender Requirements","options":[],"required":null,"pdf_field":""}],"filled_by":""},{"title":"Contact Details","fields":[{"help":"Visit the servicing branch mentioned in the policy document","type":"text","label":"Servicing Branch","options":[],"required":null,"pdf_field":""},{"help":"Call 1800-209-1415 or use company website","type":"phone","label":"Helpline / Toll-Free","options":[],"required":null,"pdf_field":""},{"help":"Visit www.newindia.co.in","type":"text","label":"Website","options":[],"required":null,"pdf_field":""},{"help":"Send email to customer.relation@newindia.co.in","type":"email","label":"Email","options":[],"required":null,"pdf_field":""}],"filled_by":""}],"deadlines":["Usually requires 7 to 15 days advance notice in writing from either party","Notice for early completion must be given in advance to the insurer before completion of the project"],"applies_to":"engineering insurance Project policies (EAR / MCE / SCE / CAR)","attachments":[],"declarations":[],"dropped_labels":3},"pdf_fields":null,"fillable_pdf":false,"send_to":[{"purpose":"customer-care","channel":"phone","value":"1800-209-1415","label":"Toll Free Number","level":null,"hours":null,"applies_to":"all","source_url":"https://www.newindia.co.in/","quote":"Login\nCustomer\nIntermediary\nToll Free :\n1800-209-1415\nAbout Us\nOverview\nProfile\nManagement\nFinancials\nWorkforce\nOur Offices\nIntermediary\nInvestors\nProducts\nAll Products\nBase","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"email","value":"gro@newindia.co.in","label":"Grievance Redressal Officer Ms. V. Akila","level":1,"hours":null,"applies_to":"all","source_url":"https://www.newindia.co.in/grievance","quote":"dressal Officer\nName\nDesignation\nEmail ID\nLandline No\nMs. V. Akila\nDeputy General Manager & Grievance Redressal Officer\ngro@newindia.co.in\n022-2270 8316\nKnow Your Customer Care Officers\nNote :\nPlease select type \"City Name or Policy No\" to know your Grievanc","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"email","value":"customercare.ho@newindia.co.in","label":"Customer Service Desk Email","level":null,"hours":null,"applies_to":"all","source_url":"https://www.newindia.co.in/assets/docs/know-more/motor/STANDARD%20FORM%20FOR%20TWO%20WHEELERS%20BASE%20PACKAGE%20POLICY.pdf","quote":"complaint, please free to call our 24X7 Toll free number 1800-209-1415 or you may email to the customer service desk at customercare.ho@newindia.co.in. After investigating the matter internally and subsequent closure, we will send our response.\nYou can also approach the","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"phone","value":"1800-209-1415","label":"Toll Free","level":null,"hours":null,"applies_to":"all","source_url":"https://www.newindia.co.in/grievance","quote":"Grievance New India Assurance Co. Ltd.\nLogin\nCustomer\nIntermediary\nToll Free :\n1800-209-1415\nAbout Us\nOverview\nProfile\nManagement\nFinancials\nWorkforce\nOur Offices\nIntermediary\nInvestors\nProducts\nAll Products\nBase","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"url","value":"https://www.newindia.co.in/portal/readMore/Grievances","label":"Customer Grievance Redressal Website","level":null,"hours":null,"applies_to":"all","source_url":"https://www.newindia.co.in/assets/docs/know-more/motor/Customer%20Information%20Sheet%20%28CIS%29%20Two%20Wheeler%20Package%20Policy.pdf","quote":"sal and Policyholders Protection | ln case of any grievance the insured person may contact the company through Website: https://www.newindia.co.in/portal/readMore/Grievances Toll free: 1800-209-1415 Visit the Servicing Branch mentioned in the policy Document Insurance Ombudsman If You are sti","fetched_at":"2026-10-20"}],"how_to_use":"Ask the user for each field in order, in plain words; never invent an answer. Labels are as printed. If fillable_pdf is true, pdf_fields gives the PDF's own field names so the file can be filled directly. The printed form decides if anything differs.","url":"https://indiainsurances.com/forms/new-india-assurance/1868-cancellation-endorsement"}