{"id":1865,"title":"Policy Cancellation","purpose":"service","insurer":{"slug":"new-india-assurance","name":"The New India Assurance Company Limited"},"source_pdf":"https://www.newindia.co.in/assets/docs/know-more/fire/industrial-all-risk/IARPolicycancellation.pdf","sha256":"c1cdab2d936788803684488d0b5aee1d337e223fcd18ccb2e9ea30b5f1bec0ce","pages":1,"collected":"2026-10-17","instructions":{"about":"This document explains the process and conditions for cancelling an Industrial All Risk (IAR) insurance policy mid-term, applicable to the insured or the insurance company.","notes":["Insured can cancel the policy at any point by giving written notice","No refunds if any claim has been admitted, lodged, or benefit availed","Insurer cannot cancel compulsory insurance except in case of double insurance or total loss","Cancellation may breach loan covenants if financiers or banks are involved"],"title":"Policy Cancellation","submit":{"to":"Servicing Branch mentioned in the policy document","how":"post or email","address":"The New India Assurance Co. Ltd., Head Office, 87 M.G. Road, Fort, Mumbai - 400001, Email: customer.relation@newindia.co.in"},"purpose":"service","sections":[{"title":"Cancellation by the Insured","fields":[{"help":"Provide a written notice to the insurer to initiate cancellation","type":"text","label":"Written notice to the insurance company","options":[],"required":null,"pdf_field":""}],"filled_by":"insured"},{"title":"Cancellation by the Insurance Company","fields":[{"help":"Select the valid ground for cancellation","type":"choice","label":"Valid grounds for cancellation","options":["misrepresentation","non-disclosure of material facts","fraud by the insured"],"required":null,"pdf_field":""}],"filled_by":"insurance company"},{"title":"Cancellation Rules","fields":[{"help":"Insured must provide written notice to insurer","type":"text","label":"Notice Period","options":[],"required":null,"pdf_field":""},{"help":"Check if cancellation breaches loan covenants with financiers or banks","type":"text","label":"Lender Requirements","options":[],"required":null,"pdf_field":""}],"filled_by":""},{"title":"Contact Details","fields":[{"help":"Call for more details","type":"phone","label":"Helpline / Toll-Free","options":[],"required":false,"pdf_field":""},{"help":"Visit for more information","type":"text","label":"Website","options":[],"required":false,"pdf_field":""}],"filled_by":""}],"deadlines":["Insurer must give 15-day written notice for cancellation","Refund conditions apply only if no claims have been made during the policy year"],"applies_to":"Industrial All Risk (IAR) insurance policy","attachments":[],"declarations":[],"dropped_labels":4},"pdf_fields":null,"fillable_pdf":false,"send_to":[{"purpose":"customer-care","channel":"phone","value":"1800-209-1415","label":"Toll Free Number","level":null,"hours":null,"applies_to":"all","source_url":"https://www.newindia.co.in/","quote":"Login\nCustomer\nIntermediary\nToll Free :\n1800-209-1415\nAbout Us\nOverview\nProfile\nManagement\nFinancials\nWorkforce\nOur Offices\nIntermediary\nInvestors\nProducts\nAll Products\nBase","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"email","value":"gro@newindia.co.in","label":"Grievance Redressal Officer Ms. V. Akila","level":1,"hours":null,"applies_to":"all","source_url":"https://www.newindia.co.in/grievance","quote":"dressal Officer\nName\nDesignation\nEmail ID\nLandline No\nMs. V. Akila\nDeputy General Manager & Grievance Redressal Officer\ngro@newindia.co.in\n022-2270 8316\nKnow Your Customer Care Officers\nNote :\nPlease select type \"City Name or Policy No\" to know your Grievanc","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"email","value":"customercare.ho@newindia.co.in","label":"Customer Service Desk Email","level":null,"hours":null,"applies_to":"all","source_url":"https://www.newindia.co.in/assets/docs/know-more/motor/STANDARD%20FORM%20FOR%20TWO%20WHEELERS%20BASE%20PACKAGE%20POLICY.pdf","quote":"complaint, please free to call our 24X7 Toll free number 1800-209-1415 or you may email to the customer service desk at customercare.ho@newindia.co.in. After investigating the matter internally and subsequent closure, we will send our response.\nYou can also approach the","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"phone","value":"1800-209-1415","label":"Toll Free","level":null,"hours":null,"applies_to":"all","source_url":"https://www.newindia.co.in/grievance","quote":"Grievance New India Assurance Co. Ltd.\nLogin\nCustomer\nIntermediary\nToll Free :\n1800-209-1415\nAbout Us\nOverview\nProfile\nManagement\nFinancials\nWorkforce\nOur Offices\nIntermediary\nInvestors\nProducts\nAll Products\nBase","fetched_at":"2026-10-20"},{"purpose":"grievance","channel":"url","value":"https://www.newindia.co.in/portal/readMore/Grievances","label":"Customer Grievance Redressal Website","level":null,"hours":null,"applies_to":"all","source_url":"https://www.newindia.co.in/assets/docs/know-more/motor/Customer%20Information%20Sheet%20%28CIS%29%20Two%20Wheeler%20Package%20Policy.pdf","quote":"sal and Policyholders Protection | ln case of any grievance the insured person may contact the company through Website: https://www.newindia.co.in/portal/readMore/Grievances Toll free: 1800-209-1415 Visit the Servicing Branch mentioned in the policy Document Insurance Ombudsman If You are sti","fetched_at":"2026-10-20"}],"how_to_use":"Ask the user for each field in order, in plain words; never invent an answer. Labels are as printed. If fillable_pdf is true, pdf_fields gives the PDF's own field names so the file can be filled directly. The printed form decides if anything differs.","url":"https://indiainsurances.com/forms/new-india-assurance/1865-policy-cancellation"}